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30-Inch 4 Element Induction Cooktop, Architect® Series II - Stainless Steel

Model # KICU509XSS

 4.1 out of 5 (97 Reviews)

Available in 2 Color(s)

Regular Price $1,999

Our Price $1,899

After Applicable Rebates

Our Price


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Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

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This 30-inch induction cooktop uses electromagnetic energy to generate instant heat directly to your cookware without spreading the heat across the entire cooking surface. A bridge function lets you combine the power of two elements into one large cooking zone for specialty cookware such as a griddle or oval pan.


  • 4-Element Cooktop
  • 2 Elements with Bridge Function
  • 12 Heat Level Settings
  • Performance Boost
  • Touch-Activated Controls
  • Melt and Hold
  • Simmer Function
  • Pan Size Detection
  • Control Lock
Configuration and Overview
Cooktop Type Standard
Fuel Type Electric Induction
Surface Material Ceramic Glass
Number of Elements-Burners 4
Cooktop Element Style Induction
Installs Over Built-In Oven Yes
Cooktop Features
Left Front Power 2500W/1800W
Left Front Size 7"
Left Front Type Bridge
Left Rear Power 2500W/1800W
Left Rear Size 7"
Left Rear Type Bridge
Right Front Power 1800W/1400W
Right Front Size 6"
Right Front Type Single
Right Rear Power 3700W/2300W
Right Rear Size 11"
Right Rear Element-Burner Type Single
Digital Display Yes
Downdraft Vent No
Heating Element On Indicator Light Yes
Hot Surface Indicator Light Yes
Depth 21 5/16
Height 3 1/8
Width 30 3/4
Cutout Depth 19 5/16
Cutout Width 29 1/2

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 3/31/2018
  • Must be postmarked by: 4/30/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 4/30/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.


  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions


out of 5 (97 Reviews)

77% of reviewers recommend this product.

It's a learning curve for me but I will get used to it

Submitted by Harron - 9/14/2017

I am enjoying all the nuances on this cooktop. So happy with our decision only wish burners had painted outlines would make it easier to see where burners are situated on your particular cooktop

Yes, I recommend this product

Great cooktop

Submitted by Cooktessa - 9/8/2017

Used this for about a month. Love it. Great response on heat control.

Yes, I recommend this product

Great cooktop

Submitted by Susan - 9/8/2017

This is our first experience with induction cooking. It has been a very easy transition. It is easy to use and very easy to clean up. I had heard that there could be humming noises with induction cooking. We have experienced very little of that

Yes, I recommend this product

Excellent induction cooktop

Submitted by Cindy E. - 8/11/2017

Recently bought this cooktop to replace broken electric one. Couldn't be happier with the induction features as well as the clean look of this premium cooktop. I highly recommend it!

Yes, I recommend this product

Does not last. 2 years from the time we bought it.

Submitted by Mark - 8/1/2017

It came from the builder when we bought the house 2 years ago. Now possible fuse broken. I guess that is why they only warranty it for 1 year, they know that it's not going to last long. Part with shipping cost around $85 +. Repair is ridiculously priced. Just find another brand that would last longer.

No, I do not recommend this product

Waiting for installation

Submitted by Dee - 7/18/2017

Looks beautiful, but haven't installed yet. Waiting on new countertop

Yes, I recommend this product

Beautiful and Easy to use Cooktop!

Submitted by Dibader - 7/17/2017

Bought the full suite of products, and love the induction cooktop! Easy to use, and love the fact that I can use cast iron (and all induction cookware) on top of a silpat! Prevents scratches, and makes clean up a breeze. It does tend to run hotter on the settings, but that's an easy adjustment. It's allowed me to get reacquainted with my cast iron. The cookware does need to be induction ready, other pans won't work. It did take me awhile to figure it all out, but instructions are great.

Yes, I recommend this product

Very happy we made the switch to induction

Submitted by KACFLA - 7/11/2017

We have had this cooktop since March 2017 and couldn't be more happy. The boost feature makes boiling water a snap. The ability to instantly control the heat is as good as gas. Clean up is as easy as it gets on the glass top. We also purchased some Kitchenaid cookware and have not heard any buzzing noises. If you are thinking about induction don't hesitate to get it.

Yes, I recommend this product

Cooktop is great

Submitted by TeriA - 7/11/2017

Love the cooktop. It is sharp looking and performs nicely.

Yes, I recommend this product

Only got to use it a couple of times so far, but I love it.

Submitted by Marj - 7/6/2017

Remodel purchase haven't been able to use much. Snow bird, now. Moving to Az full time. Can't wait to use my new appliances.

Yes, I recommend this product

Sharpest cooktop in town!!

Submitted by LisaPA - 6/15/2017

SO glad Kyle O'Steen at Allentown Applianc thought to show us this cooktop when we were shopping for kitchen remodeling

Yes, I recommend this product

SO easy to keep clean!

Submitted by Bruce . . . - 6/1/2017

We purchased an entire new set of kitchen appliances a month ago, and have fallen in love with our new convection cook top. It is easy to use and heats up as quickly as a gas stove would do. We also love how quickly it cools down. A great purchase!

Yes, I recommend this product

Do not buy!

Submitted by Jennifer - 5/5/2017

If I could give this a zero star rating, I would. Literally the second time I used this cook top, the large burner made a explosive popping noise and fried the electrical panel. After contacting kitchen aid, all they will do is fix this under warranty. I could understand if I owned this appliance for some time. But this was the second use. In my opinion it should be completely refunded. And I would absolutely not buy the same brand. I'm now without a stove until the repair man can come in one week.

No, I do not recommend this product

Induction cooktop = Great

Submitted by demps - 4/29/2017

We installed this cooktop 6 weeks ago and use it 3xday. Its great, super fast, accurate temp control, spills clean up easily. It looks great.

Yes, I recommend this product

Great product. Excellent features

Submitted by El Titi 15 - 4/28/2017

We Bought this cooktop almost 3 months ago and my wife claims that is easier to cook now very nice looking appliance. Features are very easy to use.

Yes, I recommend this product

Mostly Love It!

Submitted by Aprild - 4/13/2017

I've had the cooktop for 2 weeks now. My only complaint is that the buttons are linear and the cooking rings are not and I get confused on which burner I'm trying to turn on and then it won't come on and I get frustrated.

Yes, I recommend this product

Beautiful and Efficient

Submitted by Updated at Last - 3/27/2017

I have waited a long time to update my kitchen appliances. After researching, I chose the 30 inch - 4 element induction cooktop. I have not been disappointed in my choice! Although induction cooking is new to me, the cooktop is user friendly and it has not taken me long to learn how to use it.

Yes, I recommend this product

30 inch

Submitted by Dave - 3/27/2017

This is the best cooktop that we have ever had, including natural gas models. Works perfectly and easily.

Yes, I recommend this product

Love it!

Submitted by Debbie - 3/25/2017

I'm still learning but I already love it! It boils so quickly you can leave the kitchen to go do a quick chore. I love the game instant response time. May I never cook on an electric cooktop again!

Yes, I recommend this product

Don't waste your money on this false "Bridge Mode" cook top

Submitted by JerryJ - 3/17/2017

I bought the Kitchenaid Induction cook top thinking it was going to be amazing, and with a normal round pan that fits in the space of the burners, it is. Unfortunately for me, I specifically bought a model with the "Bridge Mode" for the burners, and quickly found out that Kitchenaid doesn't feel that people really plan to use this feature. The "Bridge Zone" doesn't actually have any way of heating the pan, so now I have an overpriced cook top that doesn't work as advertised. When I try to use the bridge mode with my griddle, the two round spots where the burners are heat just fine, but the space over the "Bridge Zone" is 200 degrees cooler than the burner zones making it completely worthless. I called Kitchenaid, and the representative I spoke with said it should work fine and scheduled a service call. When the service technician came out, he called their technical department and was told this is normal. If you are looking for a cook top without a Bridge Mode, get a cheaper model, because this isn't worth the extra money.

No, I do not recommend this product

Great product

Submitted by Den - 3/17/2017

Remodeled Kitchen. While studying the latest cook tops we came upon induction cooking. Had really never heard of it. Did some studying. It is the best. Works great and our experience so far is just great. One thing that could be improved on is the difficulty in seeing the touch controls. They come pretty close to matching the color of the top. Hard for us to see. But then again we are seniors.

Yes, I recommend this product

Heats quickly, super easy clean up!

Submitted by Do - 3/16/2017

Heats up quickly. Love the top doesn't cook spills making clean up super easy! Only complaint, pots have to be exact same size of burner.

Yes, I recommend this product

Favorite New Appliance

Submitted by VAGentleman - 2/17/2017

Have had it less than a month but love everything about it so far. Brings water to a boil in no time and extremely easy (and fast) to lower to a simmer - and keep it there!!!. Love the way the cook top cools down so quickly once it is turned off. I'm sure I will enjoy it even more as I use it more and become accustomed to what setting to use for different purposes.

Yes, I recommend this product

Fast Accurate Cooking!

Submitted by Jenna - 2/14/2017

We purchased this appliance to replace an older electric unit that was going out. We had previously been debating on getting gas but now I am glad that we went with induction. It is truly the best of both worlds - FAST, responsive, accurate cooking without the risk of an open flame (we have a little one). The cooktop is easy to clean because spills don't get burned on, as heat is generated inside the pan. I've had beautiful results, no burns, and my kitchen looks cleaner longer. It's also simple to use and has a sleek look with no bulky buttons. I love it!

Yes, I recommend this product

Boils water quick

Submitted by Anvil - 2/7/2017

Great product, easy install.

Yes, I recommend this product

Beautiful looking and easy to use

Submitted by Lisa - 2/6/2017

This cooktop is so beautiful. So glad we went with kitchenaid. It does everything they say it will. I love it.

Yes, I recommend this product

Like the bridge

Submitted by Islandlife - 1/27/2017

We have been using induction for 8 years, needed to replace, wouldn't consider a different type of cooktop, really like the induction. Love the bridge feature between burners, for large batch pancakes or bacon and eggs. Easy to clean surface, nice sleek look in our kitchen.

Yes, I recommend this product

Buy an Induction cooktop!!!

Submitted by The Lipp family - 1/13/2017

We remodeled our kitchen with ALL Kitchenaid black stainless appliances. It is absolutely BEAUTIFUL! We wanted a simple, easy to clean cooktop that complemented our black stainless appliances. We had to special order the cooktop, nobody had it in stock. We didn't get a chance to see one in person before buying it, but we were not disappointed. It is gorgeous and performs AMAZING. This cooktop is the best cooktop I have EVER had. GREAT to cook on and cleans VERY EASY.

Yes, I recommend this product

Glad we bought the cooktop

Submitted by Alexmart - 1/4/2017

When shopping to replace our failed Jenn air cooktop, we were considering all of the leading brands-- GE, Bosch, Jenn air, and Kenmore. I read the reviews of many models within these brands, and found reviewers complaining of problems for all these brands. The leading problem was cookware compatibility. I went to cookware sites like WS, and read what readers shared regarding compatibility of various brands. I saw the fewest issues with kitchen aid. I was a little leery about buying another kitchen aid appliance, given the bad luck I had with one of their refrigerators. We've had the cooktop for a few months now and are very happy.

Yes, I recommend this product

Bridging feature, induction cooktop

Submitted by Jim - 12/17/2016

At the recommendation of the salesman, we purchased a 4 element induction cooktop with largely based on the bridging (oval pan/griddle) feature. The bridging function is useless as there is no cookware manufacturer who sells an appropriately sized griddle. We were persuaded to buy this unit based on the flexibility that the bridging feature seems to provide. I would recommend you taking the time to do web research on user experience with the unit before purchasing. It seems unreasonable to create the bridging function and then not have a suitable griddle available.

No, I do not recommend this product


Submitted by Nikki - 12/12/2016

Absolutely love this kitchen aid product, the design and quality of this induction cook top is amazing. Very easy to use and clean! Exactly what I was looking for!

Yes, I recommend this product

Not impressed

Submitted by Stacey - 12/12/2016

The cooktop randomly turns off when I'm cooking and won't turn back on until several minutes have passed.

No, I do not recommend this product

30-inch 4 Element Induction Cooktop, Architect Series II

Submitted by Daisy - 11/27/2016

I've had this cooktop for about one month. We remodeled our kitchen and decided to go high end on new appliances. It's been a learning experience but so far really like the induction cooktop. We even purchased new cookwear because most of the old pots did not work with induction cooking. Really like the fact that the cooktop heat cools much faster when I need a lower temperature. We also replaced our refrigerator and dishwasher with Kitchenaid products. I would definitely recommend this cooktop.

Yes, I recommend this product

quick efficient and easy to clean

Submitted by Babs - 11/26/2016

I bought this stove top and it is definitely a smart choice. It is easy to clean and conducts super quickly.

Yes, I recommend this product

Love hate relationship

Submitted by Unimpressed - 11/25/2016

We remodeled our kitchen in 2011 and purchased a double wall oven kebs208sss04, dishwasher Kuds30fxss0, Microwave hood vent khms2050sss and an induction cooktop Kicu500xbl00. We purchased these appliances from a local appliance shop that recommended this line of product because of their reputation. I have to say that we have been less than impressed with the quality. With the exception of the Microwave, we have had to have service on the other three products. the oven has twice failed, with error codes, as a result of steam that builds up near the control panel. I have had to replace dishwasher parts three times, the drawer glides, drawer height adjustment mechanism and the maceration screen. and now the induction cooktop has completely failed. We purchased a three-year extended warrante and now, 6 years in I am facing replacing the cooktop. does any manufacturer produce goods that will last 10-15 years anymore!

No, I do not recommend this product

Clean lines - great cooking!

Submitted by Carol - 11/21/2016

Just moved into my new condo. I changed the kitchen package from a full size gas range to the electric induction cooktop. I love it! So easy to keep clean and looks beautiful with my black and white granite with white cabinets. It gives me plenty of cooking versatility. All of my appliances are KitchenAid black stainless - they look so beautiful!

Yes, I recommend this product

Great cooktop but ............

Submitted by Chef Scott - 10/31/2016

Bought this cooktop in December of 2014 when I remodeled my kitchen along with all other KitchenAid appliances. Worked great up until this morning when trying to boil water using the Boost setting. Normally the water heats up very quickly. However, after a few seconds I received a fault code F60 on all burners. Turned the unit off/on and no change. Unplugged the until for an hour, plugged it back in, no change. I have a service call tomorrow and now that it has been 22 months the unit is out of warranty. Everything I ready says that the control board needs to be replaced. Average cost $350 plus labor. I am NOT happy that this unit has failed so quickly. The old conventional cooktop worked fine and was 15 years old. Perhaps I shouldn't have changed it out. Unless I am pleasantly surprised tomorrow, the unit seems very unreliable.

No, I do not recommend this product

I'm in love

Submitted by Mary - 10/21/2016

I bought this Cooktop a month ago and really love using it. It's easy to use and clean, and it's su much faster to cook in it that I find myself cooking a lot more, thank you for making my cooking so much more enjoyable

Yes, I recommend this product


Submitted by Mindy - 9/18/2016

Love this cooktop. Easy clean up, easy to use. I absolutely love induction cooking.

Yes, I recommend this product


Submitted by ED - 8/27/2016


No, I do not recommend this product

Not as hot as I thought it would be

Submitted by Lynn - 8/22/2016

I shopped around a lot before choosing this brand and model. The burners him and click when maintaining a low temperature which drives me nuts. We have also had a very difficult time with cookware even though we've bought specialty pots for induction. Sizing is difficult for burner size and not all pots work on all burners. You can't use the power burst on 2 burners at a time either. I wouldn't buy it again.

No, I do not recommend this product

Excellent Cooktop

Submitted by Sergio - 8/9/2016

I have never used a cooktop that can boil water so fast, neither gas or electric. Control over temperature is very fast and very consistent, from the hottest setting to just warm. The features are practical and uncomplicated to use, and clean up is as easy as it could possibly be. The only negative is that at high power my pans emit a low volume whining/screeching sound caused by the magnetic induction.

Yes, I recommend this product

Buyer Beware!!!!

Submitted by Tennis for Life - 7/26/2016

I have owned various KitchenAid appliances for over 30 years and have been reasonably satisfied with their quality and performance until recently. When remodeling our kitchen in 2012, I purchased a 30" KitchenAid induction cooktop (KICU500XBL) so this review is from 4 years of experience. The initial cooktop stopped working within a couple of months of installation and after about 3 weeks of diagnosis and discussion/negotiation with Whirlpool, they finally relented and replaced the unit. Unfortunately, the replacement unit was not much better. It too stopped working shortly after installation, but fortunately was repairable. Based on the serviceman's recommendation, I purchased an extended 3-year warranty, which I highly recommend if you can afford it. Fast forward to today, and the unit stopped working again with no power or display. I had a serviceman diagnose the problem and he concluded that the display and power control boards need to be replaced to the tune of over $1,000 - less than 4 years old and kaput! So now I'm discussing and negotiating with Whirlpool again to determine if the unit is repairable or other sort of settlement, which will leave me without a functioning cooktop for at least another 2 weeks. The saga continues and I know that I will never buy another KitchenAid induction cooktop and probably any other KitchenAid appliance. I strongly suggest that you evaluate numerous manufacturer's induction cooktops before purchasing a KitchenAid.

No, I do not recommend this product

induction Cooktop

Submitted by SS - 7/23/2016

Love it! Easy to manage cooktop! Very slight, if any, splattering of food while cooking. Easiest cooktop top to clean ever!! It will always be an induction cooktop for me!

Yes, I recommend this product

Boils water in 2 minutes

Submitted by Amy - 7/11/2016

Boils water in 2 minutes. Easy to clean. Only downside is the humming sound during use, which is louder than the one i had previously at my prior home, which is a different brand.

Yes, I recommend this product

Great Induction Cooktop

Submitted by KLF - 6/15/2016

We've had this for a couple months. Very easy to use. The layout of the burners works well and heats up lightning fast!

Yes, I recommend this product

easy to use

Submitted by Kmass - 6/11/2016

so easy to use and heats up fast!!

Yes, I recommend this product

Wonderful Induction Cooktop

Submitted by Babss - 4/1/2016

This is my first induction cooktop, it is so great, it took a little time to get used to it, easy to cook on and I especially like the bridge function.

Yes, I recommend this product

Not So Sure About This One

Submitted by Smokie - 3/8/2016

I've used this cooktop for 2 months now. 1st off, know that you will need to buy new "induction" capable cookware if you don't have that from the previous cooktop you owned (meaning "magnetic" cookware). And you need to buy good stuff (like All Clad), not cheap. So there is a huge cost off the top. If that is good for you (it was for us) and you do buy this cooktop, you need to know about the "bridge" feature. It is a feature that Kitchenaid and most likely whatever Kitchenaid dealer sells it to you, will tout. The "bridge" feature is that two "surface cooking areas" of the same size on one side of the Cooktop will form a "bridge" connecting said two areas together when this feature is on, so you can use a griddle or grill on it. Nice idea, but the problem is the two surface cooking areas, when combined using the "bridge" feature, equals an oval shaped surface cooking area that is 15.25-inches by 7.25-inches. There is no induction capable griddle or pan made in the world that fits that size, plus griddles and grills usually come in a rectangular shape. I called Kitchenaid to ask if "they" made a griddle or grill that fits this "bridge" feature. Made sense, right? After some hold time, the agent came back and said that they did have one griddle that would fit the oval shape, but it was not "induction" capable. Huh? What good is that information to me? Nice. Not. So then I asked if the grill or griddle could be larger than the surface cooking area since most griddles or grills are bigger their "bridge" feature (and rectangular, not oval). She told me "No." Some info on size is found in 2 places in the owners manual. One place says, "The diameter of the pan's base should be equal to the size of the element. If the pan is too small, the burner does not sense the pan and will not activate" The other place says, "Choose the correct pan size for each surface cooking area. The diameter of the pan's base should correspond to the size of the surface cooking area." There is nothing that says that if your cookware (in this case a griddle or grill) is bigger than the surface cooking area, then the burner will not sense it and thus not activate. My question now is, "Was the agent wrong when she told me that if the pan was bigger, the burner would not work?" I have since written an email to Kitchenaid to ask this same question because the agent I spoke with seemed very tentative in her knowledge of "induction" cooktops. At the end of our conversation I then pressed the agent saying, "So, Kitchenaid created a "bridge" feature selling point, which our Kitchenaid appliance representative used with us, that cannot be used in "bridge" mode due to the fact that no one in the world makes an "induction capable" grill or griddle that fits the exact size of the "bridge?" And because of this, the "bridge" is useless, but useful to Kitchenaid (and the dealers of Kitchenaid Induction Cooktops)as a selling point." She sounded kind of sheepish as she told me, "Yeah, I guess." I added that it was really odd to me that the Kitcheaid Innovation team would create what at first seems like a really nice feature, but then not even tell the Kitchenade Cookware department about it to ask them to make a grill or griddle that fit. It actually would have been nicer if the Kitchenaid Innovation team had checked the standard size of most griddles/grills and made their "bridge" feature to fit. Hello! I'm still waiting to hear back from Kitchenaid, but in the meantime, they have sent me an email asking me to write reviews on the FIVE major appliances we bought from them. You'd think with us having bought FIVE, they'd be quick to respond especially since the email says,"We value your opinion and would love to hear your feedback." Really? I would not recommend any Kitchenaid Induction Cooktops with the "bridge" feature because unless they fix the problem, it's a waste of your money!

No, I do not recommend this product

Need a Griddle for the Induction Bridge Feature

Submitted by Anne - 3/2/2016

So far I like the induction cook top, have had it a month and a half. I need a griddle to do pancakes that will fit the bridge burners. Would like it coated for easy cleanup. Please give me some suggestions to look at because I cannot find one anywhere even on your website. Speaking of that, I did see the picture of a griddle you have on your website with the induction cook top section that has vegetables grilling on the "bridge." It would appear the grill/griddle used is much bigger than the bridge, which only measures 15 1/4" by 7 1/4". Can the griddle be bigger than the bridge cooking surface because I don't believe there is a griddle or grill out there that fits the "well" touted "bridge" feature? I will rate this higher if you can produce a griddle to use on the "bridge."

No, I do not recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:


Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).


Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.


Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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About Us

This 30-inch induction cooktop uses electromagnetic energy to generate instant heat directly to your cookware without spreading the heat across the entire cooking surface. A bridge function lets you combine the power of two elements into one large cooking zone for specialty cookware such as a griddle or oval pan.

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