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KitchenAid Logo

30-Inch 5-Burner Gas Convection Range - Stainless Steel

Model # KFGG500ESS

 4.4 out of 5 (301 Reviews)

Available in 3 Color(s)

Regular Price $1,399

Our Price $1,277

After Applicable Rebates

Our Price


Price Check

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

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This beautiful gas freestanding range produces flawless cooking results with Even-Heat True Convection. The unique bow-tie design and convection fan ensure the inside of the entire oven is heated to, and stays at, the perfect temperature. The oven is 5.8 cu ft., providing a large capacity that's perfect for preparing multiple dishes at once. The cooktop has 5 burners ranging from 5,000 to 18,000 BTU, letting you go from a rolling boil to a delicate simmer.


  • Even-Heat True Convection
  • 5.8 Cu. Ft. Oven Capacity
  • Professionally-Inspired Design
  • 5 Burners (5k, 8k, 9.5k, 15k and 18k)
  • EasyConvect Conversion System
  • Aqualift®
  • Storage Drawer
  • Hidden Bake
Configuration and Overview
Fuel Type Gas
Range Type Freestanding
Capacity 5.80
Cooktop Features
Cooktop Element Style Gas Burner
Cooktop Surface Color Stainless
Cooktop Surface Material Stainless Steel
Number of Cooking Element-Burners 5
Center Rear Element-Burner Power 8000 BTU
Center Rear Element-Burner Type Sealed Burner
Left Front Element-Burner Power 18,000 BTU
Left Front Element-Burner Type Sealed Burner
Left Rear Element-Burner Power 9500 BTU
Left Rear Element-Burner Type Sealed Burner
Right Front Element-Burner Power 15,000 BTU
Right Front Element-Burner Type Sealed Burner
Right Rear Element-Burner Power 5000 BTU
Right Rear Element-Burner Type Sealed Burner
Number of Grates 2
Grate Details Cast Iron Grates, Continuous, Dishwasher Safe, Matte Finish
Oven Features
Number of Oven Lights 1
Automatic Convection Conversion Temperature Adjust Yes
Heating Element On Indicator Light No
Hot Surface Indicator Light No
Power On Indicator Light Yes
Light Type Incandescent
Oven Rack Type 1 Max Capacity, 2 Standard
Self-Cleaning AquaLift® Self Clean
Oven Control Location Backguard
Oven Cooking System Convection
Bake Element Power 18,000 BTU
Hidden Bake Element Yes
Broiler Element Power 11,000 BTU
Broiler Location Top of Oven
Convection Element Power (watts) 900
Convection Element Type Fan
Convection Functions Bake, Broil, Roast
Number of Oven Racks 3
Number of Rack Guides 7
Door Type Metal & Glass
Handle Material Metal
Handle Type Towel Bar
Selections Cook Time Indicator, Delay Start, Easy Convect Baked Goods, Easy Convect Meats, Easy Convect Pizza, Keep Warm Setting, Proofing, Sabbath Mode, Timer, Warm Zone
Height 47 1/8
Width 29 7/8

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 3/31/2018
  • Must be postmarked by: 4/30/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 4/30/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 7/18/2018
  • Must be postmarked by: 8/17/2018
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 8/17/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.


  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions


out of 5 (301 Reviews)

87% of reviewers recommend this product.


Submitted by Jet - 10/29/2017

Works like all my kitchenaid ovens good, dependable for the last 30 plus years

Yes, I recommend this product

Range review

Submitted by Family of 5 in AK - 9/21/2017

We bought this range to go with the other KitchenAid appliances we put in our new home. We wanted them to match, the reviews and research said they were good. I've had good luck with my mixer and other small appliances in the past. The pro's of this range: the stainless top...now we can scrub it without damaging any porcelain pieces. The grill top is heavy and sturdy. The cons- it cooks way too hot, so every burner we use on Low, unless we are trying to boil something in a large pot quickly. And the unit itself gets hot to the touch. We have older kids, so this isn't as big of a safety concern for us since they know better.

Yes, I recommend this product

It won't clean!!!

Submitted by Danny - 9/18/2017

The self cleaning feature on this oven is the WORST I have ever experienced. It's called AquaLift. The problem is that it doesn't lift anything. It allegedly cleans your oven in 40 minutes at 200 degrees, instead of the traditional 800 degrees in 8 hours. It does practically nothing. i opened my oven door and it looked almost the same. After doing a Google search on AquaLift, I've found numerous complaints on this inferior technology. Also, this oven does not heat properly. It takes longer to cook everything.

No, I do not recommend this product

Great range ....except for......

Submitted by DYI Duffer - 9/11/2017

Part of a "suite" bought for a kitchen remodel. Does what a range should do - cook and bake. Would be outstanding except for one GLARING design flaw. The cooking grids on the top of the stove, the flame diffusers and the material they are made from - it's VERY abrasive. Consequently, it's almost impossible to move or remove them without scratching the stainless stove top. We had it less than a week and noticed tiny little scratches at the back of the cooktop. The cooking grids are designed to interlock - should be a great feature, right? BUT you have to tilt and move them to get them unlock and/or interlock - it's very awkward. I'm sure KA views this as a great feature - solid grids, etc. etc. - OK - but when you have to remove them to clean the stove top - YIKES!! And they're heavy - my wife is short and struggles with them - I'm tall and it's a challenge for me to move them without scratching the back of the stovetop where the grids are supposed to "rest" in little indentations. This must have been designed by someone who never cooks - because you can't use a stovetop and keep it clean without removing these stupid cooking grids. Other than that - it does what a range should do - efficiently.

No, I do not recommend this product

really nice amchine but concern over time to get replacement

Submitted by Jim - 9/8/2017

Strange, but service man said he would recommend a different brand if he were to upgrade his kitchen. Said it took too long to get replacement parts, up to 4 months

Yes, I recommend this product

Never again

Submitted by Italianmama - 9/7/2017

I've had this range about a year and a half and it works just fine, looks fine and does its job. BUT, I will never buy another Kitchen Aid range that comes with the "self-cleaning" feature called AquaLift. What a joke. The steaming method to "self-clean" does anything but. It's ridiculous. If you actually want to USE your oven, you will be stuck with scrubbing the inside to get it anywhere close to clean. So.....buy the range if you want for the looks and usability, but don't expect it to ever be clean again.

No, I do not recommend this product

Lowering the flame

Submitted by Steve - 9/1/2017

Q: the stove was converted to propane. But the lowest flame is very high, can't turn igt down to a simmer height. 'Any suggestions?

Yes, I recommend this product

Very nice stove

Submitted by Chief Dan - 8/20/2017

The design of the Stove top is excellent, you can use all the burner with maximum cooking surface. The 3 rack oven design is excellent and the oven is easy to use.

Yes, I recommend this product

Love my new stove

Submitted by sassa - 8/18/2017

I do a lot of baking. Love the easy convert feature on the convection oven. No more guessing

Yes, I recommend this product

even cooking

Submitted by jiggs - 8/18/2017

was surprised at the difference convection cooking makes all positive remarks only negative the power went out while the dinner was in the oven and that ended the cooking

Yes, I recommend this product

Some great, some good, some not so good.

Submitted by canuckinvt - 8/17/2017

The ignitors on the stove top are excellent, much better than my old Viking range. The electronics are easy to use. I haven't used the oven yet for more than heating and plate warming so I can't really comment. Simmer is fine on the lowest sized burner. The grates do easily scratch the stainless top. My grates came warped so my pots and pans don't sit flat. This makes sauteeing difficult as liquids slide to one side. I ordered new grates through the warranty service after getting the run around from customer service. (They wanted me to confirm with a letter from my installer on his letterhead when the stove was installed - really just ridiculous.) The warranty service people were great. The new grates came but they don't fit. The outside feet are too far to the outside of the grate so the left and right sides of each grate ride high. I think the overall size is correct but the positioning of the feet is incorrect. My old grates have part number W10623508 stamped on the back and the new ones are stamped W10623504, so I think they just sent me the wrong ones. Trying to coordinate getting the right ones now. In the meantime, I'm not making pancakes!

No, I do not recommend this product

Great ease of cleaning,love the look

Submitted by Ken - 8/16/2017

Love the stove could not be happier

Yes, I recommend this product


Submitted by Nan - 8/10/2017

Great oven and it's actually fun to cook on!!!

Yes, I recommend this product

We made an excellent choice

Submitted by Raffaele - 8/8/2017

We have been using this stove for two weeks now and we couldn't have made any better choice.

Yes, I recommend this product

great with propane!

Submitted by PhlDllr - 8/2/2017

We had an old Maytag stove that came with the house. Everytime we lit it we needed to turn on fans and prepare to blow out the smoke detectors: friends told us it was just the nature of using propane, the only gas available in our rural location. We bought this KitchenAid as an open box return at a big chain store - it had been returned due to very inconsequential scratches under the grills. I easily followed all the well-written directions to convert the jets to propane, and it's fantastic - hot burners, no smoke, no problems. We're very happy!

Yes, I recommend this product

love it

Submitted by none - 7/31/2017

love it

Yes, I recommend this product

Kitchen aid gas range

Submitted by Ronda - 7/19/2017

Bought this stove and had it converted from natural gas to propane. Fan for convention oven not coming on.

No, I do not recommend this product

I love my new Range

Submitted by Pat - 7/19/2017

Very fine stove, I would recommend it to anyone that is looking for a new Range

Yes, I recommend this product


Submitted by Mel - 7/14/2017

I love this cooker! The oven heats up fast, I love the hot plate, it's easy to clean and it looks good too. Very happy with my purchase!

Yes, I recommend this product

Failed twice in 11 months

Submitted by Craig - 7/12/2017

I purchased this range and it was delivered in August of 2016. Right out of the box the oven would not work and it took 3 weeks to get it fixed.In late June of 2017 started getting an error code on the control panel and the oven will not work.It may stay this way for a few hours and then starts working.The appliance will beep and the error code will pop back up at random times and we can not use the oven.I have been in touch with Kitchenaid customer service trying to resolve this issue as the range is still under warranty.Service call was scheduled on 6-27-2017 and I got a call from a local repair company who never came to look at the range and said the error code indicated a bad control panel, and they would order one, and it would be here in a week. 2 weeks went by and I contacted the repair service 3 times leaving voice mail. They never contacted me back,so I called Kitchenaid customer service and they said the part was ordered and they would have the local company contact me. I waited 2 days and called Kitchenaid again. Incredibly this time they said a repair file on the stove had never been opened and I must be mistaken. I asked them how I got their repair companies name and number,and how did that happen unless they gave it to me. After 39 minutes on the phone with them they said the repair company had not ordered the part because there was a problem with the account and they reassured the part would be shipped by 2nd day air. I got a file number this time and we shall see what happens.I have owned the range for 11 months and it has only worked for 9 months total. This is the last Kitchenaid product for me. Why pay a premium price for a low quality appliance and a customer service experience that is pure frustration? At least my Weber gas grill is still working ok because that is what I am cooking on!

No, I do not recommend this product

Does what it's supposed to

Submitted by Renno addict - 7/12/2017

It's a range - it cooks and bakes - does what it's supposed to do. Wish Kitchenmaid offered a smaller oven like Maytag does (same unit different badge - 5.8 is MASSIVE. Nice stove top with interlocking grids Looks nice - but as I said - it's a range - it does what it's supposed to

Yes, I recommend this product

Convection oven works great!!! I Love Kitchenaid products!!

Submitted by Babee - 7/11/2017

Excellent products

Yes, I recommend this product

Love my stove

Submitted by calamityjane - 7/7/2017

I have really enjoyed my new stove. The burners are a lot more sensitive than my last one, I can control the heat better.

Yes, I recommend this product

Love this range

Submitted by Margaret - 6/30/2017

I've had this for like a month and I love it!!!

Yes, I recommend this product

Kitchen Aid Gas Range

Submitted by Kay - 6/28/2017

This range is ok. It takes a long time for the oven to warm up and for the water to boil on any of the burners. For me, the oven is too big and the oven drawer is too small (with very sharp edges). The burner grates are heavy and somewhat interlocked, which makes it harder to remove them to clean the stove top.

No, I do not recommend this product

Lock feature on gas knobs, convection conversion feature,

Submitted by Mary - 6/21/2017

I recently bought it and love the overall performance. We moved to a condo with an electric stove and could not wait to get back to one with gas. I like regulating the level of heat and this stove has more precious capability to do that with each type of burner. The oven is a dream with maximum room. It also comes with a steam, lower temperature cleaning technology which I have not used yet. So happy with with the end-to-end grate on the top of the stove and the five burner option for grilling.

Yes, I recommend this product

I absolutely LOVE my new stove !

Submitted by Motley Alaskan - 6/14/2017

My kids bought it for my cabin makeover...I LOVE it ! Especially the lack of a constant pilot light!

Yes, I recommend this product

very good

Submitted by Claus - 5/30/2017

wife is very happy with her range

Yes, I recommend this product

A good step nup fromm older Stave

Submitted by Gene - 5/27/2017

5 burner full top grates, convection cooking where you can cook and bake a cake at the same time. Largest burners in the front with real center burner. With my reduced vision the panel selections are to dim and selections are not easy to see and required a hard to find firm push for proper selections,

Yes, I recommend this product

Like it But..

Submitted by DLS - 5/27/2017

Well within couple weeks the first delivery was a 2017 model, with smooth grills, shine, but oven wouldn't get up to temp..set at 500 got to 425 after 30 minutes.. So they replaced it with a 2016, tough grills, no shine, oven door not sealed but temp gets much better.. Now waiting for #3..??? Ugh

Yes, I recommend this product

The range that delivers

Submitted by TRU - 5/21/2017

I bought this a month ago and uses much less energy then my old range and does a better job cooking.

Yes, I recommend this product

Great look,all the features we wanted

Submitted by Sully - 5/20/2017

We converted to natural gas and found this range perfect for our needs.

Yes, I recommend this product

I luv the 5 burner set up

Submitted by Quasi - 5/19/2017

I purchased the range due to good looks. However, now that I have used it, it's very practical.

Yes, I recommend this product

After reading the reviews I was hesitant but i luv it!!

Submitted by Peaches - 4/30/2017

Love my new stove, easy to use.. was hesitant after reading the reviews but glad I listened to my gut.. beautiful stove

Yes, I recommend this product

Great features

Submitted by Bob - 4/27/2017

Stove bakes very well. Maintains consistent heat. Easy to program.

Yes, I recommend this product

Love it!

Submitted by Pam luvs gas! - 4/25/2017

Bought this range a month ago. Couldn't get the clean cycle to work. Put in a service cal which was quick and easy. Everything working great now!

Yes, I recommend this product

LOVE! Looks so good

Submitted by Camper - 4/21/2017

Looks awesome and we love it!

Yes, I recommend this product

Great features.

Submitted by Steph - 4/21/2017

Bought this range a month ago and love it. Easy to use and clean. Love the 5 burners, where the broiler is located and the bottom storage drawer.

Yes, I recommend this product


Submitted by Ted - 4/21/2017

Nice! This range has everything I was looking for!

Yes, I recommend this product


Submitted by mamacat - 4/16/2017

Everything about this range is terrific.

Yes, I recommend this product


Submitted by Nickname - 4/9/2017

What an amazing range! Beautiful design. Cooks and bakes perfectly. Easy to use with self-cleaning oven!

Yes, I recommend this product

Self Clean - Passover

Submitted by Passover - Pesach - 4/6/2017

For those that are looking into purchasing this oven with the self-clean mode in order to have it Koshered for Passover, please note: the Aqua-Self Clean feature of this oven IS NOT the true self-clean feature you need to Kosher your oven for Passover. It's VERY misleading. This oven DOES NOT have a real self-clean mode the one that goes up to 900 degrees for a few hours and burns everything out. This oven has an Aqua Self Clean which means you pour some water on the bottom of the oven floor and it goes up to 175 degrees Fahrenheit for 40 minutes. DO NOT BUY THIS OVEN FOR PASSOVER!!!!

No, I do not recommend this product

All the great features I was looking for

Submitted by Big Bob - 4/6/2017

My wife and I purchased this not to long ago and definitely has meant are expectations.

Yes, I recommend this product

Best ever

Submitted by Mardi - 3/31/2017

First time for gas stove. I love it!

Yes, I recommend this product

Great Product

Submitted by Bob - 3/30/2017

Great product exceed expectations!

Yes, I recommend this product

My wife loves loves loves it !!!

Submitted by Steve and Chris - 3/28/2017

Best stove we have ever owned.

Yes, I recommend this product

I should have purchased this stove ealier

Submitted by CoastGuardCookie - 3/25/2017

My wife & I purchased an LG before this one, the only problem is it they showed up broken. My wife & I did a lot of research and picked this stove. What a wonderful investment, I was a chef in the military for 22 years and baking is my passion and I have fallen in love with this KitchenAid.

Yes, I recommend this product

Excellent features

Submitted by MEK - 3/24/2017

Only had it 3 weeks, We haven't tried all the features yet. Bakes and cooks great.

Yes, I recommend this product

Really Good Looking Range

Submitted by Lizzy - 3/21/2017

I like everything about this range except that the stainless top (the part the burners are placed on) does scratch easily. I have scratches from removing the iron grates to clean around the burners. The interlocking system on these grates are not as easy to use as the previous KItchenAid grates I had on an older model which just lifted up. One the other hand, the stainless steel does not show dust as quickly as the black ceramic tops.

Yes, I recommend this product


Submitted by Vic - 3/19/2017

Came in damaged on the side, but would be in between cabinets. We were going to accept it, but the stainless surface around the burners, under the grates, was stained with what looked like water stains. They gave us a cleaner. It worked, but as soon as you used water on it, the stains re developed. They replaced it. The manufacturing quality of the range and refrigerator are both poor. The cast greats are difficult to remove without scratching the surrounding surface. They inter lock in a weird fashion. I eventually cut off the interlocking tabs. The grates are not flat. so even though the side rails of the range are level, depending on which burner you use the oil or item you cook go to one side. This is gas and the convection oven does not heat as well as our old Figidaire electric range. This may be typical. We still need to calibrate the temperature controller. It is off by 25 degrees. It is self cleaning, but all it really cleans is the bottom and it is recommended to clean after each oven use so you don't bake it on.

No, I do not recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:


Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).


Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.


Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
About Us

This beautiful gas freestanding range produces flawless cooking results with Even-Heat True Convection. The unique bow-tie design and convection fan ensure the inside of the entire oven is heated to, and stays at, the perfect temperature. The oven is 5.8 cu ft., providing a large capacity that's perfect for preparing multiple dishes at once. The cooktop has 5 burners ranging from 5,000 to 18,000 BTU, letting you go from a rolling boil to a delicate simmer.

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