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KitchenAid Logo

44 dBA Dishwasher with Clean Water Wash System - Black Stainless

Model # KDTM354EBS

 4.8 out of 5 (81 Reviews)

Available in 2 Color(s)

Regular Price $1,299

Our Price $899

After Applicable Rebates

Rebate(s): $75

Our Price

$899

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This top control dishwasher comes with breakthrough Ultra-Fine Filtration. It continuously cleans the wash water for superior performance, even with the heaviest loads. It features a ProScrub Option that uses 40 targeted spray jets to make quick work of stubborn messes. Its Fan-Enabled ProDry System delivers the best drying 1 performance by circulating the air from a heating element.

Features:

  • ProWash Cycle - Determines the ideal cycle for washing dishes based on soil level and then makes real-time adjustments to achieve the best cleaning performance
  • SatinGlide® Max Rails (Upper Rack) - Creates a smooth, premium feeling when pulling out the upper rack, particularly with heavy loads.
  • Sliding Tines in the Lower Rack - provides the ideal fit for deep and narrow dish sizes. The adjustable tines let you customize the spacing between the rows.
  • 2 Rows Fold-Down Tines in Upper Rack - adjustable tines can be shifted into one of three positions to accommodate deep or wide dishes.
  • Fold-Down Tines in the Lower Rack - can be adjusted in one of three positions so water can clean inside deep or wide dishes.
  • 2 Fold-Down Cup Shelves with Integrated Stemware Holders - Provides extra room in the upper rack to hold additional cups, wine glasses, or long items such as utensils and spatulas.
Specifications
Dimensions
Depth 24-3/4 in
Depth Closed Excluding Handles 24-3/4 in
Depth Closed Including Handles 27-1/2 in
Depth With Door Open 90 Degree 49-1/2 in
Height 34-1/2 in
Maximum Height 34-1/2 in
Minimum Height 33-1/2 in
Number of Place Settings 15
Width 23-7/8 in
Configuration and Overview
ADA Compliant No
CEE Tier Tier I
CUL Yes
Decibel Level dBA 44
Dishwasher Type Built-In
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Controls
Control Location Multi-Color
Last Cycle Recall Yes
Sensor Yes
Appearance
Door Style Flat
Handle Color Stainless Steel
Handle Material Metal
Handle Type Towel Bar
Window No
Details
Dispenser Detergent and Rinse Aid
Number of Racks 2
Number of Wash Levels 5.0
Number of Washarms 3
Rack Material Nylon
Rinse Aid Dispenser Level Indicator Yes
True Hold Door Yes
Tub Material Stainless Steel
Tub Style Built-in Tall Tub 24""
Cycles and Options
Number of Wash Cycles 6
Upper Rack
Adjustable 2 Position
Cushion-Tip Tines Yes
Extras 2-Plastic Cup Shelves, 8-Stemware Holders, 4-Light Item Clips
Fold-Down Tines 2 Fold Down
Style Straight
Utility Basket Yes
Lower Rack
Cushion-Tip Tines Yes
Extras No
Fold-Down Tines 1 Fold Down
Glides Rollers
Style Straight
Utility Basket Yes
Certifications
Energy Star® Qualified ENERGY STAR® Certified
Kosher Consumer Friendly Yes
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 15
Hz 60

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.8

out of 5 (81 Reviews)

97% of reviewers recommend this product.

Quiet & Effective Black Stainless Dishwasher

Submitted by Mythrandir - 12/9/2017

Apart from the aesthetic appeal of the dishwasher, I was surprised how quiet this model runs compared to my older one from LG. It is almost unnoticeable. Additionally, not only is it effective at cleaning, but it is also simple to adjust the racks and utensil holders to the appropriate positions to accommodate most dishware. I have experienced very few, if any, issues in loading and unloading my unit. I would highly recommend this appliance and suggest future adopters follow the instruction manual by using Cascade Platinum cleaning products.

Yes, I recommend this product

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Love!!

Submitted by KitchenAid Addict - 9/25/2017

LOVE!! Love the quietness, love the versatility of the racks, love the black stainless steel! Worth every dime!

Yes, I recommend this product

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my plates are to small for the configurations

Submitted by tmr - 9/22/2017

bought in August to replace 16 year old dishwasher

Yes, I recommend this product

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Great Dishwasher!

Submitted by MarkS19C - 9/17/2017

I bought this dishwasher over 1 month ago. It has been incredibly quiet, holds alot and does a great job cleaning. It is so quiet, hard to tell it's running.

Yes, I recommend this product

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Cleans spectacular

Submitted by Bmac - 9/8/2017

Great looking dishwasher that cleans and dries dishes and glasses very good.

Yes, I recommend this product

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Very quiet, gets dishes very clean

Submitted by Bobby - 9/7/2017

Great dishwasher, super quiet, gets dishes very clean

Yes, I recommend this product

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So quiet so clean

Submitted by Cindy Lou - 8/31/2017

This is the quietest most efficient dishwasher I have ever had . The express wash feature does a great job reducing energy cost and at the same time giving you sparkling clean dishes . And most of all the look of the unit in my kitchen I have had several compliments about it . If you cook a lot of handles several different size pans plates bowls with ease . You won't be sorry if you purchase this unit.

Yes, I recommend this product

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Love my dishwasher!!!

Submitted by Julie - 8/31/2017

I love my new dishwasher! The sleek front with all controls hidden looks great. There are lots of options for different loads. The tiny tray in the top rack is great for small items.

Yes, I recommend this product

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Great!

Submitted by MP - 8/21/2017

Bought this dishwasher to replace my old Bosch dishwasher. What a difference! My dishes are actually clean and dry! Works great, and very quiet.

Yes, I recommend this product

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Pretty and a workhorse!

Submitted by NurseTerry - 8/21/2017

Bought this dishwasher to replace a relatively new "other" brand dishwasher that acted up for years. So far so good, quiet, cleans like dream, racks are great quality. Design wise....it's a beauty!

Yes, I recommend this product

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best dishwasher I've ever had, quiet too

Submitted by Darlene - 8/20/2017

Bought the Kitchen Aid black stainless steel kitchen suite and couldn't be happier. The gas stove is amazing, able to steam in the oven, and the dishwasher is so quiet, you can hardly hear it when its running.

Yes, I recommend this product

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Quiet and efficient

Submitted by Kristi - 8/16/2017

Great dishwasher, very quiet and efficient. The design of the bottom rack is somewhat limiting due to a section just for bowls, if you need more space for plates or bigger baking dished it doesn't always work.

Yes, I recommend this product

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Wanted the Pro Dry feature offered

Submitted by Dave - 8/12/2017

Very quiet, works as advertized. Happy with the purchase

Yes, I recommend this product

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So quiet!

Submitted by mom2three - 8/10/2017

I have only had this dishwasher for a few weeks, but I love it! My last dishwasher was so loud you couldn't talk in the kitchen while it was running, so low decibels was very important to me. It was also rusting, so having something with the stainless steel tub was important. With this dishwasher I got both of those things, and so much more. Most of the time I can't hear this dishwasher even when I am standing next to it. It gets my dishes cleaner than my old one, even stuck on mashed potatoes and oatmeal come off. I love the heated dry feature, and all the different wash cycles. I researched dishwashers for 6 months before making my decision and picking this one, and it has not only lived up to my expectations, it has exceeded them. I couldn't be any happier with my choice, and I actually look forward to doing the dishes now.

Yes, I recommend this product

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Excellent cleaning

Submitted by Jennifer - 8/10/2017

This dishwasher has really shone as an excellent cleaner. I also appreciate the energy efficiency. It only cost $32 to run it for an entire year. Of course, the Normal cycle with drying is almost 3 hours in order to achieve that efficiency. Sometimes I choose the Express Wash when I need it done faster and I don't mind it using the extra power.

Yes, I recommend this product

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Good Dishwasher

Submitted by Linda - 8/8/2017

We're happy with the dishwasher. One of the nicest features is that the bottom rack is on a track rather than on wheels. Cleans dishes well.

Yes, I recommend this product

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TALK ABOUT QUIET!

Submitted by Diane - 8/6/2017

We've been remodeling our kitchen and received the black stainless dishwasher about a month ago. Not only is it beautiful but it's so quiet you hardly know it's on! We can't wait to get the rest of our matching appliances to complete the kitchen. They are currently on backorder.

Yes, I recommend this product

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Dishwasher

Submitted by BB - 8/5/2017

This dishwasher was rated high but it doesn't clean as well as the old Bosch dishwasher that came with the house. We choose this dishwasher over the Samsung only because it was rated higher. All my other appliances are Samsung. Works better if I pre-rinse all my dishes before putting them in the dishwasher.

Yes, I recommend this product

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Wow! What a dishwasher

Submitted by Lee - 8/5/2017

My dishes come out so clean and spotless. The dishwasher is super quiet and holds a lot of dishes. It is energy efficient and looks awesome.

Yes, I recommend this product

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Nice DW

Submitted by Bonecrusher - 8/3/2017

Very quiet dishwasher!

Yes, I recommend this product

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Very quiet, cleans my dishes and pans well.

Submitted by Debby - 8/3/2017

We have had our dish washer several months. Love that it is so quiet. Like that I can turn the heat off and on for drying my dishes. Wish I had spent the extra for the 3rd rack. Used my son's with the 3rd rack and wish I had just spent the extra.

Yes, I recommend this product

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Amazing dishwasher

Submitted by Kitchenaid - 7/31/2017

Best dishwasher we've had yet . Pro scrub makes it to were we don't have to even rinse our dishes before , saves us so much on water . Sleek design and very quiet . The black stainless is beautiful.

Yes, I recommend this product

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All the features we need

Submitted by Judi - 7/25/2017

We bought this dishwasher to replace a Kitchensud dishwasher that we had used for 15 years. We love the updated design and the new features.

Yes, I recommend this product

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Great Dishwasher

Submitted by Fernandez - 7/24/2017

My husband and I bought a little less than a month ago and we love it so far!

Yes, I recommend this product

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Very Pleased

Submitted by Denna - 7/24/2017

I bought this dishwasher by reviews only. Never saw it until it was delivered. It looks great and it does an amazing job cleaning all of the dishes, but the best feature is how quiet it is. The black stainless looks so good too.

Yes, I recommend this product

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Love my new dishwasher

Submitted by donna - 7/12/2017

This dishwasher has it all!!! Looks, cleans, dries without spots, quiet, everything. No complaints only allocaldes!!

Yes, I recommend this product

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Quiet!

Submitted by Sandy - 7/11/2017

I bought this a month ago and we have 0 complaints! Very quiet!

Yes, I recommend this product

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Easy to load

Submitted by DB - 7/9/2017

Looks great in our kitchen

Yes, I recommend this product

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Problems with this item

Submitted by Pat - 7/2/2017

Problems with damage. Like my refrigerator, I have had two dishwashers and both were chipped on the corner of the control strip. I am waiting on my third one to be delivered.

Yes, I recommend this product

Quiet and beautiful

Submitted by Lady Virginia - 6/29/2017

I replaced my 14 year old KitchenAid with this new one. Absolutely love the black stainless. The handle matches the other 3 KitchenAid appliances I bought. The controls are hidden to give a sleek look. It cleans the dishes, pans, silverware and glassware beautifully. It is so quiet when running that I have to check the signal light to make sure I turned it on!

Yes, I recommend this product

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Excellent cleaning and very quiet

Submitted by Bill - 6/23/2017

Am very satisfied with this dishwasher. Does an excellent job of cleaning the dishes and is so quiet that I have to check the indicator light to see if it's running.

Yes, I recommend this product

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Very quiet. Love the features

Submitted by whalah - 6/20/2017

Very happy so far with this purchase. Beautiful no fingerprint charcoal color

Yes, I recommend this product

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so quiet!

Submitted by K - 6/14/2017

I bought this about a month ago, and I have no complaints. Very quiet and all my dishes have come out clean.

Yes, I recommend this product

Black stainless dishwasher... Silver stainless handle??

Submitted by Debbie - 5/18/2017

This is the second Kitchen Aid dishwasher for us. Love it so far...... But WHY is there a silver handle on the black stainless steel dishwasher?? It looks so out of place!!!

Yes, I recommend this product

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Love this Dishwasher!

Submitted by MAS - 5/16/2017

I have had my trendy black stainless dishwasher for two weeks now and just love it. I have been a Kitchenaid dishwasher fan for years and my previous Kitchenaid dishwasher was great so when we moved that is what I wanted in the new house. I love how extremely quiet the dishwasher is, the stainless interior and the improved rollers for the racks. The rinsing agent feature is one I really wasn't sure about until I started looking at how my glasses and silverware looked once washed and dryed. Overall the styling is perfect and the features are modern day. Thank you for such a beautiful and functional product.

Yes, I recommend this product

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Is it on yet? Excellent SUPER QUIET!

Submitted by Dallas - 5/15/2017

Purchased this to replace my previous one. Love everything about the new one. Super quiet. My only possible critic is to have a little more flexibility in the racks like the old model I had. Other than that, it's a great dishwasher from a brand I have purchased for many years.

Yes, I recommend this product

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Style and functionality

Submitted by Christine Bates - 5/3/2017

Love the style and the quiet cycling

Yes, I recommend this product

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love the new black stainless steel color

Submitted by kat - 5/2/2017

great buy quiet, cleans great.

Yes, I recommend this product

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Quiet

Submitted by Jim - 4/27/2017

It's unbelievably quite and does a great job at washing and drying. One strange note...it seems a little smaller than my previous Kitchen Aid. Perhaps it's my old age interpreting the inside volume. No complaints.

Yes, I recommend this product

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Dishwasher

Submitted by Roxy - 4/21/2017

I bought all new Kit hen aid appliances & love them, it the dishwasher is so quiet and has a great capacity size!!

Yes, I recommend this product

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THE BEST

Submitted by bettythebaker - 4/9/2017

I am happy, happy, happy. After buying a GE brand dishwasher and having it installed, that turned out to be defective, I ordered this KitchenAid. This dishwasher has a lot of room for all your pots, pans, dishes, glassware and flatware. It is easy to use and does make my life happy, happy happy.

Yes, I recommend this product

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Super quiet

Submitted by Alex - 4/2/2017

Had it a month and still can't believe its on when it is!

Yes, I recommend this product

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Super quiet and Efficient

Submitted by Colorado tony - 3/27/2017

Unit washes well and is so quiet it is difficult to realize when it is operaitng. Looks great.

Yes, I recommend this product

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Quiet and clean

Submitted by LM - 3/22/2017

I replaced a 10 year old Kitchen Aid with this new model when we remodeled our kitchen. I cannot believe how much quieter this unit is. Also the water spots are gone. I thought the changes in dishwasher detergent were the cause of water spots, but it was the old dishwasher. We cannot be happier.

Yes, I recommend this product

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Happy Again!

Submitted by HEY! YOU! - 3/22/2017

I am so happy with my other KitchenAid appliances that I bought the dishwasher also. Only thing is I dont know how to remove the made in AMERICA sticker on the face of the dishwasher without scratching the BLACK STAINLESS finish. It wont soak off and cant get it started to peal off. I am all for made in America stickers, but wish it was on the kickplate or a string tag some place, like that. The stove one came off real nice but was on the porcelain area.

Yes, I recommend this product

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So quiet, I thought it wasn't working.

Submitted by I don't do windows. - 3/20/2017

We bought the entire suite because we wanted black stainless. Love the finish. Resists fingerprints and looks so good. The dishwasher does great job. Our kitchen is adjacent to the den, so a quiet dishwasher was very welcome. It is easy to operate and has every option we need. And, oh yes, it does a great job washing dishes as well.

Yes, I recommend this product

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Amazing Machine

Submitted by Susie - 3/20/2017

This is a great dishwasher. It doesn't leave residue on glassware and the ProScrub feature makes prewash unnecessary. Absolutely love the Black Stainless steel finish. Easy to keep fingerprints off!

Yes, I recommend this product

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I love my new dishwasher. It does a great job!

Submitted by Darlene - 3/19/2017

Have had this dishwasher for a month and love it!

Yes, I recommend this product

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Noiseless superiority

Submitted by Smoke and Fire catering - 3/16/2017

We love our new dishwasher. It is silent and superior when it comes to cleanliness. It also looks amazing in our new kitchen with all our other black stainless steel appliances from kitchen aid

Yes, I recommend this product

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Satisfied buyer

Submitted by Satisfied buyer - 3/9/2017

Very quiet and efficient.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

This top control dishwasher comes with breakthrough Ultra-Fine Filtration. It continuously cleans the wash water for superior performance, even with the heaviest loads. It features a ProScrub Option that uses 40 targeted spray jets to make quick work of stubborn messes. Its Fan-Enabled ProDry System delivers the best drying 1 performance by circulating the air from a heating element. [More About Us]

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