Bad design and Failed Customer Service
GE_Sucks
12/14/2020
First, the bad design of the product. It is easy for the door to get jammed if the motor is accidentally activated while opening. There is no way to to fix this without a service call.
Second, each time we called GE support the phone call would last at least 30 minutes, waiting mostly. The problem still has not been fixed.
Originally posted on www.ge.com
No, I do not recommend this product
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Does the Job!
Jks123
11/28/2020
Competitive price for this product. Replacing one big as fort 15 years.
Originally posted on www.ge.com
Yes, I recommend this product
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Great unit
Urban17
11/17/2020
We have had trash compactors in our homes for over 20 years, this is our first GE, and it's looking to be our best.
Originally posted on www.ge.com
Yes, I recommend this product
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Easy to use
Georgia56
10/22/2020
Very easy to use and convenient. i would recommend to anyone looking for a trash compactor.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Real Estate Professional
Kingwood Showcase
9/25/2020
Poor quality, jams. Have had repaired for the same issue 4 times in less than a year! Didn't come with hardware to attach the panel. Called several times but never sent hardware
Originally posted on www.ge.com
No, I do not recommend this product
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Do not recommend
Angiepro
8/19/2020
We are very unhappy with this GE universal trash compactor! The pedal is very floppy and it ended up breaking down the first week we had it.
Finally got a repair man to come take a look at it and he determined that he needed to order a new switch. Been waiting for that part for two weeks now! So I've had this trashcan picked her over a month and I've only used it one week in total. I would never recommend this to anyone!
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Good, but not great
Katmomof5
8/19/2020
I wish this had a feature to push down and hold down to compact. Our old one has that and it compacted much better. This compactor is good, but not great.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Wonderful! I love it!
Lynnbelle
7/14/2020
I love my new trash masher. It's quite and efficient.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Repeat Purchase
Hollandjc
7/9/2020
Loved this so much bought it again when we built our custom home
Originally posted on www.ge.com
Yes, I recommend this product
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Not very sturdy
DBAZ02
6/5/2020
I'm a bit disappointed with this product. We installed it less than 8 months ago and it's already broken. The lower ball bearing wheel disintegrated. The trash bin cannot be pushed in or pulled out making compacting impossible. Replacement wheel has been ordered twice, it hasn't arrived yet. I'm hoping a new wheel will be more durable and repair my compactor to proper working order.
Originally posted on www.ge.com
No, I do not recommend this product
Another wheel failure
GlenF
5/23/2020
6 months of use and the wheel on the compactor disintegrated and left ball bearings all over the place. After paying $900, unfortunately I would not recommend this product.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Works great!
Katy17
5/12/2020
Love that I can make it compact with a tap of my foot!
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Love the bag removal insert...
Lynne2300
2/23/2020
Trash compactor has Nice features, great bag removal idea of the sturdy sling!
Originally posted on www.ge.com
Yes, I recommend this product
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Works well
icky
2/7/2020
Replaced an old version of this compactor only issue is the bags don't fit well
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Gets the job done!
MW2020
2/4/2020
It doesn't pack as tightly as the one it replaced, but it gets the job done.
Originally posted on www.ge.com
Yes, I recommend this product
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Out of alignment and noisy rollers
Sbeel
1/23/2020
I purchased this compactor not realizing how poor the equipment would be. The door is aligned too far to the left and the wheels are very loud
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Hidden Controls
bob4200
1/21/2020
This compactor is okay but I guess because I bought a cabinet ready compactor to match my kitchen it really only opens by the foot pedal which quite often it will start running while attempting to open it. Very sensitive. Also when opening with the foot pedal the door kind of bounces out and vibrates. Very annoying. My old compactor glided out smoothly. I put a cabinet handle on the door front for appearance purposes and occasionally I can pull it open but most of the time it starts running on it's own doing this as well wasting more of my time. Also the brackets I was given to attach the compactor to the counter top do not hold it securely and it moves around. I need to adjust it occasionally to keep it lined up with the cabinets. My old compactor worked great but when I remodeled I bought the GE because my appliance guy said it was a better unit. Hopefully I will get the 20 years out of this I got out of my old one.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Doesn't keep trash compacted
Krhc
9/17/2019
The compactor smashes the trash for a hot second and then releases so trash doesn't stay compacted. It should have a feature that keeps trash compacted until you are ready to add more trash
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value