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GE Appliances Logo

GE Profile™ Series ENERGY STAR® 22.2 Cu. Ft. Counter-Depth French-Door Refrigerator with Hands-Free AutoFill

Model # PYE22KSKSS

 4.3 out of 5 (272 Reviews)

Available in 4 Color(s)

Regular Price $3,330

Our Price $2,994.99

After Applicable Rebates

Rebate(s): $50

Our Price

$2,994.99

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Hands-free Autofill

Lets you walk away while the dispenser automatically fills any container with filtered water


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Drop-down tray

Allows for extra door storage when you need it and tucks away when you don't


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings

Features:

  • Counter-depth design
  • Hands-free Autofill
  • Full-width, electronic temperature-controlled drawer with colored LED lights
  • Second icemaker option
  • TwinChill™ evaporators
  • Showcase LED lighting
  • Quick Space shelf
  • Drop-down tray
  • Turbo Cool setting
CAPACITY
Total Capacity (cubic feet) 22.2
Fresh Food Capacity 15.07
Freezer Capacity 7.16
FILTER
App Filter - Capacity Refer Large (20-24 cu. ft.)
App Filter - Autofill Yes
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Stainless Steel
Counter-Depth Design Yes
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Stainless Steel
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Labor Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
WEIGHTS & DIMENSIONS
Net Weight 333.0
Case Depth Without Door 24.375
Side Air Clearances 0.125
Depth Without Handle 29.75
Overall Depth 31.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 363.0
Depth with Door Open 90° 43.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
Hands-Free AutoFill
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (7)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Fresh Food Door Features Dairy Compartment
Drop Down Tray
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
3 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass with Silver Trim
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Counter-Depth
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Water Filter Indicator Light
Freezer Storage Baskets 2 Full-Width
Freezer Door Bins 1 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Adjustable Humidity
3 Total
Electronic Temperature Control w/ Colored LED Lighting
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Profile Buy More Save More Rebate

  • Rebate Ends: 6/30/2019
  • Must be postmarked by: 7/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 1/31/2019
  • Must be postmarked by: 3/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.3

out of 5 (272 Reviews)

82% of reviewers recommend this product.

Good space for a counter depth fridge

12/31/2018

I was surprised by the amount of usable storage in this fridge considering it is a counter depth. Works great and looks really good. The auto fill feature is really nice. The only thing I would change is to make it fingerprint resistant since we have small kids.

Yes, I recommend this product

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Great except for some spots where food freezes

12/30/2018

We like it except that there is a freezing problem in some areas of the refrigerator.

Yes, I recommend this product

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Great features

12/29/2018

Have had the refrigerator for a month now and it is great First time with bottom freezer

Yes, I recommend this product

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Only shortcoming is deli tray

12/28/2018

Deli tray is full width so BOTH doors must be open to access coldcuts etc.

Yes, I recommend this product

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old fridge died

12/28/2018

Compared many different models and chose this one.

No, I do not recommend this product

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Excellent depth

12/28/2018

I bought this about 2 months ago and am very happy with the way it looks and works.

Yes, I recommend this product

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Owned for 6 months

12/28/2018

Lots of room the motor is lowd only complaint if you put food on top shelf near an opening where cool air comes in food will freeze in fridge.

No, I do not recommend this product

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An Average Refrigerator

12/28/2018

We have the refrigerator over a month now and not quite satisfy with it performance The problem is the NOISE The motor humming sound is very loud. It could be annoying if you are sensitive with noise distraction. Other than that we like the features of this refrigerator LED lights make it look modern space is ample.

No, I do not recommend this product

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Great features

12/27/2018

Brought for new condo. Love the French doors and I am still getting use to the bottom freezer had a side by side before. I am happy and satisfied with the purchase

Yes, I recommend this product

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Is a little noisy

12/26/2018

I bought this before I moved in. So far in have no problem

Yes, I recommend this product

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good space utilization

12/26/2018

I purchased it to match the appliances in my new house - could not have been more surprised how great it fit.

Yes, I recommend this product

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Like the Size and style

12/23/2018

I bought this fridge 21 days ago so have to wait and see how long it will last. This is a replacement for our side by side GE Profile bought in 2007 which died. I love the space it has both in the fridge and the freezer. It is nice looking even though does not match with our other 2007 GE Profile appliances we have. I would have given it 5 stars but for the noise. It does make quite a bit of noise when comparing to our old fridge which we had never noticed it was running.

Yes, I recommend this product

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Thus far seems like a great product

12/22/2018

Since weve only had a few days I cant rate it a 5 but it seems to be an all around excellent product.

Yes, I recommend this product

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Fits like a glove

12/22/2018

We bought this fridge specifically because it was counter depth. You would think that there wouldnt be enough room in the refrigerator but it has plenty of room. We can now store trays of food on the shelves. GE has the best appliances.

Yes, I recommend this product

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Aweseome Fridge

12/21/2018

We have had this refrigerator since August and could not be happier Much better then our old LG that broke after 2 years

Yes, I recommend this product

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Great features

12/20/2018

So happy with this refrigerator I love the French doors

Yes, I recommend this product

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Bottom Freezer- Great capacity

12/18/2018

Just had our new French door bottom freezer model delivered and installed- much more capacity and usable space than previous side by side. Easy to use controls- great lighting inside.

Yes, I recommend this product

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Excellent choice

12/16/2018

I have been using this for about a month and a half. I am pleased with the counter depth feature. The adjustable shelves and the bottom freezer are great.

Yes, I recommend this product

Very good design

12/15/2018

We get this great equipment this summer and our family is enjoying it. This is counter size unit. If you are not restricted with your equipment size i would suggest the bigger one for more space.

Yes, I recommend this product

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Great fridge mostly

12/14/2018

I bought this 9 months ago after a competitor brand died. It has performed as expected in its main duty which is keeping things cold. I like the easily-removable shelves and the flexibility in positioning them differently on each side. The slide-back shelf to allow a tall object is welcome. The few disadvantages include the door shelves which seem overly large and deep and also too close together. Tall objects like a wine bottle wont fit on the door and spacing the baskets farther apart then means that one basket one will hold only very short items the baskets are so large that items not carefully positioned fall over when the door is opened and closed. The automatic water fill works sometimes and sometimes not--it has not yet overfilled anything but may only fill a small amount before shutting off. The door to the ice maker doesnt fit as tightly as it should and frost builds up around the top of the opening making it difficult to open if I need to dump the ice. I personally am not fond of the basket-style freezer but I had no choice with the space I had. I do like the small ledge basket across the front for small things.

Yes, I recommend this product

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What I expected

12/13/2018

Its about what I expected. Look nice for sure. I like the door chime feature. Plastic inside seems cheap ice maker gets cloggged occ. Ice builds up ice around seams of ice door. I worry about that.

Yes, I recommend this product

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Nice refrigerator

12/13/2018

Nice led lighting inside. Easily see and reach what is stored without needing to shuffle things around. Regulating temperatures of freezer and fridge is easy to control and very consistent. Only thing we dont like is the detent on the door requires an extra nudge to close of it will remain open. Thank goodness for the door open alarm.

Yes, I recommend this product

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Fit My Space

12/13/2018

We bought this refrigerator because we had a very specific space and this refrigerator fit. It is counter depth and we didnt have many options that worked. Our other appliances are GE so they all matched.

Yes, I recommend this product

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Ice maker gasket leaks

12/13/2018

Nice refrigerator except gasket leaks on the ice maker and ice forms at certain spots. Even replacing door which had a new gasket didnt work. A sheet of pliable plastic seem to help so the ice cubes dont clump. Multiple models have similar problem.

No, I do not recommend this product

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Nice frideg

12/13/2018

Purchased 9 months ago nice fridge much room inside. Like the double drawers for produce vs one large drawer. Right door has 2 large spots to place taller items. On the downside the ice dispenser on the door spews out ice all over instead of just in the cup and now Im having trouble with the inside left door retrieving large amount of ice. The frame of this ice door is freezing over resulting in not giving a good seal. Going to make a car for repairs before wareentee runs out.

No, I do not recommend this product

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NICE SIZE

12/13/2018

PURCHASED 2 MO AGO TO REPLACE 18YR OLD FRIDGE WANTED COUNTER DEPTH BECAUSE IT WAS NEAR LAZY SUSAN IN CORNER

Yes, I recommend this product

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Auto fill feature is amazing

12/13/2018

I love the look of the refrigerator on my remodeled kitchen

Yes, I recommend this product

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Water filter

12/12/2018

Water filters are expensive and dont last long. There is only my wife and I in the house and I use the water to make a cup of coffee daily and my wife does not use the water dispenser. $60.00 every six months for filters is a scam.

No, I do not recommend this product

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Awesome Fridge

12/10/2018

We love the filtered water dispenser and the easy use controls. We wish it had more storage.

Yes, I recommend this product

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Ice and water forming on freezer days after instal

12/10/2018

I purchased this a little over a month ago and within a week there was ice and water in the freezer drawer. We moved items around thinking that would help and so far no change. Now waiting for service to come out. Lets hope they correct the issue.

No, I do not recommend this product

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Beautiful and quiet

12/7/2018

The refridgerator was delivered 3 days ago and couldnt be happier. After reading reviews about how noisy it is I am amazed that anyone thinks that. I can barely hear it even when the ice drops. The fridge is beautiful spacious and well laid out.

Yes, I recommend this product

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Really like

12/6/2018

We like it a lot The features are nice. I like the lighting.

Yes, I recommend this product

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Good choice

12/5/2018

I love the spaciousness of our new refrigerator and its style. The water dispenser is very splashy so you need to hold the glass up closer to the spout instead of just putting it down. But overall we love it

Yes, I recommend this product

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Good Fridge

12/3/2018

I was looking for a fridge that was modern without all the bells whistles computer screens that seem to complicate what a fridge needs to do in the first place which is to keep your food fresh/frozen and store things nice and neat We are almost a month in and we are enjoying our new fridge. Auto fill feature is great drop down shelf feature is good storage is good Ive never ran out of ice and the water tastes great. The noise issue Ive seen in other reviews was a concern I had. Yes you can hear it if you are alone quiet in the kitchen and nothing else is on in the house. Does it bother me? Not at all. Normal life will drown it out. Seems well built hopefully we have a long life with this one.

Yes, I recommend this product

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Water and Ice in door is awesome

12/2/2018

This is our sixth refrigerator and after trying inport. Very happy to have a GE again

Yes, I recommend this product

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Great features

12/1/2018

The water pressure and the auto fill woukd not work correct...simple fix - the water line was crimped. Once getting kink out it worked correct.

Yes, I recommend this product

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Great fridge

11/29/2018

Bought this new refrigerator because the old one no longer worked

Yes, I recommend this product

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Pleased with the product

11/26/2018

So far we are happy with our Profile PYE22KSKSS refrigerator. It replaces a 25 year old GE side by side that was still going strong. After reading numerous reviews we were a bit concerned about the noise complaints yes it is perhaps a bit noisier than others but it is not an issue. The configuration and space efficiency are great. We also like the auto fill feature on the water dispenser. The ice capacity is on the low side and we miss not having an ice crusher. Interesting that the entry level GE product has the ice crusher.

Yes, I recommend this product

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Good except for ice maker

11/25/2018

After 3 months of flawless performance the ice maker stopped working. Other than this episode the ice maker was quickly replaced we have enjoyed our refrigerator - especially the automatic fill feature lighting and bottom freezer drawer.

Yes, I recommend this product

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Great Fridge

11/23/2018

I bought it when I saw it and still love it. Have the looks I love and performance that I am still loving

Yes, I recommend this product

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Good quality

11/22/2018

Im pleased with the quality of this product. I was disappointed that it did not come with a beverage rack included in the price. We purchased the counter depth refrigerator. There was not a display in the store. I probably would have gotten the regular size hadbi seen how small it was.

No, I do not recommend this product

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OVERALL GOOD FRIDGE

11/22/2018

Overall pleased with the fridge.. The ice when drops is very noisy and the shelfs are a bit narrow and limited flexibility for taller items.

Yes, I recommend this product

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Great Price

11/21/2018

This GE is a great value. Home Depot had a good price on the product.

Yes, I recommend this product

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Excellent refrigerator

11/18/2018

My new refrigerator was installed about 2 months ago and I am extremely happy with it. The interior is bright and roomy. I like the way the interior is divided into sections for meat vegetables and fruits. The drawers on the 2 doors are extremely useful and can accommodate large gallons of milk and juice the right hand door and small bottles on the left hand door. I also like that the drawers in the door have a removable cover for easy cleaning. I wasnt sure Id like bending over to use the bottom freezer but this has not been a problem at all. My only complaint is that it is noisier than my old refrigerator but I think that is a problem for all new refrigerators.

Yes, I recommend this product

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Great capacity and lighting

11/15/2018

This is my first 3-door refrigerator freezer but not my first GE Profile. Its another counter depth feels like I gave more capacity as its designed for efficient use of the interior space. I love the bright white LED lighting the in-door water dispenser fills my water bottles and glasses much faster and the frig matches my existing GE stainless appliances peefectly.

Yes, I recommend this product

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Love this refrigerator

11/15/2018

This refrigerator has great features. The ice maker makes plenty of ice and the refrigerator is very quiet I dont understand how anybody thinks that this refrigerator is noisy. Our new house has an open floor plan so Im close to the fridge and I honestly dont hear it unless new ice falls into the bin and even that isnt annoying. The automatic water feature is outstanding. I use it a lot. Im so glad I bought this refrigerator

Yes, I recommend this product

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Perfect for us

11/15/2018

We really like food management with the wide adjustable shelves and the drawers

Yes, I recommend this product

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Efficient

11/15/2018

Has been 3 months since we have been using. Overall good quality great lighting for visibility and good compartmentalization. However due to its counter depth design the amount of space is quite limited for a family of five. It would work well for a couple or smaller family however.

Yes, I recommend this product

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Great design and features

11/10/2018

We bought this refrigerator with other new GE appliances to go in our renovated kitchen. We love the design and that it sits back in the cabinetry thanks to counter depth. The adjustable shelves are great and give a lot of flexibility. The auto fill water feature is really cool though it does have a glitch every now and then and doesnt fill the cup. Still a terrific fridge

Yes, I recommend this product

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  • Features:
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  • Quality:
  • Value:

Great everything

11/10/2018

Has worked great and looks great. Price affordable

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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  • PRICE
  • SATISFACTION
  • EXPERTISE
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About Us


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Hands-free Autofill

Lets you walk away while the dispenser automatically fills any container with filtered water


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Drop-down tray

Allows for extra door storage when you need it and tucks away when you don't


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings

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