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GE Appliances Logo

GE Profile™ Series ENERGY STAR® 23.1 Cu. Ft. Counter-Depth French-Door Refrigerator

Model # PWE23KSKSS

 4.6 out of 5 (150 Reviews)

Available in 3 Color(s)

Regular Price $2,700

Our Price $2,693

After Applicable Rebates

Our Price

$2,693

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Functions as a normal full-sized shelf when needed and easily slides down for instant storage flexibility

Features:

  • Counter-depth design
  • Full-width, electronic temperature-controlled drawer with colored LED lights
  • TwinChill evaporators
  • Advanced water filtration uses RPWFE replacement filter
  • Internal water dispenser
  • Showcase LED lighting
  • Quick Space shelf
CAPACITY
Total Capacity (cubic feet) 23.1
Fresh Food Capacity 15.9
Freezer Capacity 7.2
FILTER
App Filter - Capacity Refer Large (20-24 cu. ft.)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser No
App Filter - Icemaker Yes
APPEARANCE
Counter-Depth Design Yes
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Stainless Steel
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Labor Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
WEIGHTS & DIMENSIONS
Net Weight 333.0
Case Depth Without Door 24.375
Side Air Clearances 0.125
Depth Without Handle 28.75
Overall Depth 31.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 363.0
Depth with Door Open 90° 43.375
FEATURES
Filter Location Left wall
Icemaker Factory-Installed
Dispenser Features Door Alarm
Internal Dispenser
Fresh Food Features Showcase LED Lighting (7)
Freezer Features Interior Lighting - LED (2)
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Fresh Food Door Features Dairy Compartment
Drop Down Tray
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
3 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass with Silver Trim
Control Type Internal Electronic Digital Temperature Display
Fresh Food Door Bins 4 Adjustable with Gallon Storage
6 Total
Exterior Style Counter-Depth
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Water Filter Indicator Light
Freezer Storage Baskets 2 Full-Width
Freezer Door Bins 1 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Adjustable Humidity
3 Total
Electronic Temperature Control w/ Colored LED Lighting
Dispenser Internal Water
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (150 Reviews)

90% of reviewers recommend this product.

perfect size

8/11/2018

Just bought this new GE and am happy I did Perfect size for all of my needs.

Yes, I recommend this product

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SO MUCH SPACE for a Counter Depth

8/10/2018

I spent a lot of time trying to find a counter depth fridge that didnt feel like i was loosing so much space and this one worked perfectly When i transfered my food from my side by side counter depth to this one i had so much space left over and I LOVE IT

Yes, I recommend this product

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Mountain Home Magic

8/8/2018

We bought this refrigerator for our mountain home remodel Love the refrigerator being on the top and freezer on the bottom Love the big open doors adjustable shelving excellent lighting and storage drawers The freezer works best for us as the ice maker is easy to access and plenty of storage

Yes, I recommend this product

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So far so good

8/6/2018

Purchased this GE refrigerator two weeks ago after our old one 41 yrs stopped working. So far we are very happy with its performance. Contrary to some reviews ours is very quiet. the only noise we hear is the ice dropping into the ice tray.

Yes, I recommend this product

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concern

7/27/2018

I was quite surprised that this frig is very noisy. Any time I want something from the deli tray I have to open both sides...very annoying. After the delivery I noticed the doors were uneven and I dont know how to correct it.

No, I do not recommend this product

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Great Features

7/26/2018

Water dispenser inside of the refrigerator ice machine can be turned off by the push of a button.

Yes, I recommend this product

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replaced a 13 yr old profile

7/25/2018

replaced a 13 yr old profile and love this updated version. Very similar but great lighting inside fridge water dispenser and great controls. Love it

Yes, I recommend this product

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Great refrigerator very quiet. Ice maker makesv

7/16/2018

Very quiet spacious lighting very bright ice maker makes ice very quickly. Looks beautiful

Yes, I recommend this product

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Solid construction with nice features

7/15/2018

Replaced older refrigerator and pleased with this one so far. Doors shut easily and securely and shelving is spacious and adjustable.

Yes, I recommend this product

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Food stays fresh longer

7/11/2018

I bought this refrigerator and Im so happy that I did. Food stay fresh longer and it is beautiful in my new kitchen.

Yes, I recommend this product

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life is easier

7/9/2018

I love only having to open one side at a time. I wanted the shallow depth so items are in view. The see thru drawers are great. I wasnt going to use the ice maker but now Im hooked

Yes, I recommend this product

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Love this Refrigerator

7/2/2018

Ive only had this refrigerator for a couple of weeks but I love it. It has great features such as LED lighting smooth sliding drawers adjustable shelves and door alarms. The lighting makes the inside very bright and clear so its easy to find items. The door shelves are spacious and able to accommodate condiments and bottles without having to take up space on the inside shelves. The temperature of the fridge and the freezer have been consistent.

Yes, I recommend this product

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GE Profile

6/15/2018

We are very happy with this quality. Lots of space inside very easy to use the functions.

Yes, I recommend this product

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Great Design

6/6/2018

We bought this 2 weeks ago to replace our old one. We are so happy with the new design and how it looks/functions. It is roomy and has plenty of storage space in the fridge and freezer. Very happy with our product

Yes, I recommend this product

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So much storage

5/29/2018

Amazing product So happy We bought to match new construction.

Yes, I recommend this product

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All the features I wanted

5/10/2018

The size and features are perfect for me. The water dispenser is on the inside of the refrigerator so there is never a mess on the outside door. The ice maker works extremely well. I am very happy with this product.

Yes, I recommend this product

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Beautiful product

5/7/2018

Having owned our GE side-by-side for 17 years it was an obvious decision to look for an updated GE model. We found the perfect fridge for our retirement lifestyle fit our kitchen space and was within our budget. Although the freezer is slightly smaller than our side-by-side were thrilled with the clean lines and bright interior of this model.

Yes, I recommend this product

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Nice LED Lighting

5/6/2018

Just had this installed on Friday. So far everything is working.

Yes, I recommend this product

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Solid Fridge

4/29/2018

Bought this for the kitchen a year ago and it works great. No issues so far.

Yes, I recommend this product

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All good.

4/28/2018

Purchased this for our new home. Specifically asked for this model. Perfect for our home.

Yes, I recommend this product

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Aweful

4/26/2018

We moved into our new construction home and it had this refrigerator. Its an awful design you have to open the door to get your water the button is very difficult to push and is rather high so I cant really use it being a short woman. An additional foolish feature is the deli drawer it is the entire width of the fridge so you have to open BOTH doors just to get somethin out. We are actually going to take a huge loss and buy a different refrigerator. Another resident in this four plex has already done the same thing - replaced her fridge

No, I do not recommend this product

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Good features

4/24/2018

Love it Sometimes I think it is kind of noisy. Loud buzzing Not always Ice maker and inside water dispenser work great

Yes, I recommend this product

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Everything I could have asked for and more...

4/20/2018

I bought this refrigerator for a kitchen refresh back in October and so far I really love it. The water inside is a great feature and you dont have to lose the space in the door. Everything has worked great and it keeps my product fresh. Love the different drawer settings too.

Yes, I recommend this product

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Love the electronic panel on crease of door and no

4/19/2018

Love the settings and water dispenser inside the refrigerator. It prevents the constant clean up on the outside of the door. Love it.

Yes, I recommend this product

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Wirrrrrrrrrrr

4/13/2018

2 months old and the compressor would already wake the dead

No, I do not recommend this product

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great features

4/11/2018

This model has everything my old fridge did not love it

Yes, I recommend this product

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Very nice looking refrigerator

4/10/2018

I really like the interior lighting. The freezer is smaller than my old GE refrigerator and I wish it were larger. But my husband and I are downsizing so we dont need as much freezer space as we used to.

Yes, I recommend this product

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Provides lots of room

4/6/2018

We have limited space in our home where the refrigerator is located and had a side by side. The new refrigerator with the French Doors provides us much more room then the old refrigerator in the same space.

Yes, I recommend this product

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Ice maker is good

4/3/2018

We have had it a week and easy to set up and we love the counter depth

Yes, I recommend this product

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Love this refrigerator

4/2/2018

Lots of storage space. Love the French door refrigerator and lower freezer.

Yes, I recommend this product

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Very good refrigerator so far

3/30/2018

Have had this ge refrigerator about 3 months and so far it is excellent. The doors close well and it is very well lit inside. The side shelves hold a huge amount and the drawer and main glass shelves all make sense. We had a slight problem with the bottom deli drawer sometimes coming off the track but after reseating it a few times it seems to be ok now.

Yes, I recommend this product

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Great fridge so far

3/29/2018

Only had the fridge for 4 months but so far its been great. Really quiet. Easy to organize keep clean. Temperatures remain steady despite frequent door openings. The in-door shelves are adjustable deep. I can store so many small jars in them plus two gallons of milk on one side and two gallons of juice on the other. That frees up a ton of space on the fridge shelves for food. If you stack foods in plastic containers you can pack away a ton of food in this 23 cu. ft. model. Coming from a 29 cu. ft. side by side I was afraid this fridge wouldnt have enough storage space. But its designed so well that I havent missed my old big fridge at all. The freezer holds everything weve thrown at it -- somehow theres always room. The freezers tilting cubby is quite useful for small items. Ice maker keeps a good supply on hand. The interior water dispenser is a surprise -- easier to use than I thought it would be dispenses plenty of chilled water manual says only 12 oz. of chilled water per use but we can get a whole pitcher of cold water the water is frankly delicious. No problems with drips. I wasnt expecting to like this fridge -- too small no in-the-door ice water no bells whistles -- but Im impressed with its efficiency performance so far.

Yes, I recommend this product

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Classy quiet and easy to use.

3/27/2018

It looks great and it is easy to arrange food so it can be seen. I would like a little more freezer space but It is enough for two people.

Yes, I recommend this product

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Nice appearance

3/26/2018

This is my second GE Profile Refrigerator. The first one I bought almost 6 years ago when I remodeled my kitchen. The latest one I just purchased for my new home mainly because I was so happy with the first one but Im disappointed in the quality of this latest one compared to my first one especially in the handles on the freezer. They feel like they are going to pop off each time I use it. Also there is definitely a difference in the quality of plastic drawers/compartments. They feel much cheaper.

No, I do not recommend this product

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He profile

3/26/2018

Would definitely recommend the refrigerator. Love it

Yes, I recommend this product

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Very roomy and well designed

3/23/2018

We got this refrigerator a month ago to replace a Kitchen Aid French door style. It is a little deeper than standard cabinet depth but well worth the extra inch or two sticking out because the space inside is wonderful. The doors hold a ton of items and the shelving is very easily adjusted to whatever you need. This refrigerator is superior in every way to our old one and I just hope that it lasts

Yes, I recommend this product

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Happy with purchase

3/23/2018

We are very happy with this refrigerator. The LED lights are incredibly bright. This is our first counter depth refrigerator and we were unsure of how comfortable we would be with it but it actually is a little larger inside than our previous fridge and it is easy to fit and find things.

Yes, I recommend this product

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Very Pretty

3/19/2018

Frig looks great inside and out. Right away I wish the door handles were a little farther apart from each other. Ive racked my knuckles opening one or the other doors a few times already in the 5 days weve had it. Love the LED lighting inside water dispenser and freezer compartment is very well laid out compared to my old frig. The deep door bins dp make getting to the water a bit challenging. Im not so thrilled with the cold space. Too much shelf space is sacrificed to make room for giant door bins that well probably only partially fill. I wish we could replace the extra deep bins with less deep ones and install deeper shelves. Veggie/Fruit drawers cannot hold much. Not tall enough for a head of lettuce or cabbage and they too suffer from not being deep enough because of the deep door bins and dont even try to put celery in. The flexible temp full width deli draw is nice to have and versatile but very shallow. The frig is louder than the 12 year old unit it replaced which is still running strong and now in the basement. Bought this frig to complete our move to stainless appliances and to match our other GE products and after months of research but i missed the shelf sizes. At end of day this one got great reviews compared to most counter-depth units and was a couple cubic feet bigger which may not be useful space after all. Every other model we looked at had a lot of bad reviews. Heres to hoping itll last a while and be problem free. In the meantime it looks good in our kitchen.

Yes, I recommend this product

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counter depth look

3/17/2018

I looked at appliance stores big box stores and online. My last refrigerator was 18 years old so it was overwhelming. This counter depth model fits in perfect with my kitchen. What a difference a few inches makes to the overall look I love the design and the retracting shelf for oversized items. Lots of space in the freezer too.

Yes, I recommend this product

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Well designed product

3/12/2018

This replaces a GE counter depth side by side unit of similar exterior dimensions and 15 years old. I have had this for 9 months and am very pleased. Plenty of room and easy access. I appreciate that the coils on the bottom are concealed and do not require periodic cleaning. The led lighting is a nice touch.

Yes, I recommend this product

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Plenty of Storage for Counter Depth Model

3/8/2018

Purchased because water/ice dispenser on the inside instead of in the door. Plenty of storage and organization for a counter depth model. Really like the looks of this model and relying on GE reputation for performance.

Yes, I recommend this product

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Great counter depth fridge

3/2/2018

I really like my new fridge. Weve been using it for 2 months now. I find it quiet and easy to see whats inside and great access to everything. Id read reviews that it was loud but we havent found that to be true. Our kitchen is next to our tv room with no wall separating the two. Noise is not an issue at all. They reason I rated it 4 stars is that putting several tall items inside at the same sometimes requires maneuvering. Also if I designed it the freezer would be smaller to make more room in the fridge. We didnt get eater thru the door but chose the ice maker in the freezer. We use it all the time and its easy to access very convenient.

Yes, I recommend this product

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GREAT SIZE

2/26/2018

THIS REFRIG IS A GREAT SIZEBIG ENOUGH FOR ALL OUR FOODS AND NOT TO DEEP TO HIDE ANY FOODS...THE VEG.AND MEAT DRAWERS ARE SO EASY TO OPEN AND SEE ALL MY FOODS STORED IN THEM.

Yes, I recommend this product

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Great fridge

2/26/2018

Bought thi because ours quit. Love the wide door shelves and the interior space. 2 crisper drawers with different setting for fruit and veggies and another that can be set for cheese or meat.

Yes, I recommend this product

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Counter wide Refrigerator

2/26/2018

This is not a refrigerator for a large family. But for 2 people is just fine. I do have an issue with the water gauge on the left side of the refrigerator. It is very awkward to use for a left handed person

Yes, I recommend this product

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CONTENTS EASILY ACCESSIBLE

2/25/2018

THERE ARE FOUR REASONS I LIKE THIS REFRIGERATOR. THEY ARE AS FOLLOWS: ACCESS... IT IS MUCH EASIER TO LOCATE ITEMS INSIDE WITH THE COUNTER DEPTH SHELVES ALL AT VISION LEVEL 4-6 FEET HIGH IN THE REFRIGERATOR SECTION THE LIGHTING ALSO HELPS ME FIND THINGS EASIER THAN THE SIDE-BY-SIDE MODEL I HAD PREVIOUSLY THE SHELVES ARE ADJUSTABLE REPAIRMAN STATED IT IS BETTER TO PURCHASE AMERICAN MADE PRODUCTS BECAUSE IT IS DIFFICULT TO OBTAIN PARTS FOr OR OTHER OVERSEAS MADE APPLIANCES.

Yes, I recommend this product

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looks

2/16/2018

We have always liked the bottom freezer because we are in and out of the refrigerator more often. We like the led lighting in side and the temperature looked in the door. The only feature i have a problem with is the bottom to fill a container with water which is inside and on the wall. We like the exterior and interior appearance and the ease of cleaning both. One feature we like that the unit is counter depth so it doesnt protrude very much forward of the cabinets.

Yes, I recommend this product

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Happy So Far

2/11/2018

Were on our third month with refrigerator and so far it has delivered as promised. We love the clean look of not having an in-door water and ice dispenser. Plus this gives us extra room inside the doors. The only thing that took getting used to is the doors take a little extra nudge to close so its easy to not get them closed all the way. The alarm let us know pretty quickly so it hasnt been an issue. Now if we can get the hoped for reliability this fridge is a winner

Yes, I recommend this product

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Great Design

2/10/2018

We bought this refrigerator to replace a side by side model and we love it. It looks great in our kitchen has a very smart design and very effective interior lighting.

Yes, I recommend this product

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Incredible storage in a counter depth fridge

2/10/2018

I bought this after having multiple issues with the same size of another brand that was only 4 years old. I hope this one works better and doesnt literally fall apart

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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  • PRICE
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About Us


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Functions as a normal full-sized shelf when needed and easily slides down for instant storage flexibility

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