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GE Appliances Logo

GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven

Model # PVM9215SKSS

 4.1 out of 5 (112 Reviews)

Regular Price $600

Our Price $539.10

After Applicable Rebates

Our Price

$539.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Charcoal Filter Replacement for Microwaves with Grille and Filter Door

Easily install your new charcoal odor filter


2.1 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Easy clean enamel interior with steam clean

Makes cleaning spills and splatters a snap


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


LED cooktop lighting

Brighten the kitchen while saving on energy and maintenance costs


Four-speed, 400-CFM venting fan system

Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


My Cycle

Create a custom cook time setting, and with one touch, cook your favorite dish just the way you like


Recessed turntable with on/off

Controls turntable operation


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

Features:

  • Charcoal Filter Replacement for Microwaves with Grille and Filter Door
  • 2.1 cu. ft. capacity
  • Easy clean enamel interior with steam clean
  • Chef Connect
  • Weight and time defrost
  • LED cooktop lighting
  • Four-speed, 400-CFM venting fan system
  • Upfront charcoal filter with indicator light
  • My Cycle
  • Recessed turntable with on/off
  • Sensor cooking controls
CAPACITY
Total Capacity (cubic feet) 2.1
Vent CFM 400
FILTER
App Filter - Venting Type External
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Large (1.9 cu. ft. and above)
App Filter - Cooking Technology Microwave Only
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Cooking Modes Microwave Steam
App Filter - Product Type Microwave Over-the-Range
App Filter - Convection No
APPEARANCE
Case Color Gray
Handle Stainless Steel Appearance
Installation Easy Mount
Door Color Stainless Steel
Oven Door Features Oven Window
Color Appearance Stainless Steel
POWER / RATINGS
Electrical Input - 120V Watts 1580
Input Volts/Hertz 120/60
Electrical Input - 120V Amperage 15.0
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ECONOMICAL / QUIET
Non-Vented Optional
Venting Type Externally Vented
GEA.COM FILTER
App Filter - Wattage 1000 to 1099
ACCESSORIES
Optional Side Filler Panel Kit JX36DSS
WEIGHTS & DIMENSIONS
Net Weight 57.0
Overall Depth 15.5
Overall Width 29.75
Overall Height 16.5
Approximate Shipping Weight 63.0
Cabinet Width 30.0
Cavity (W x H x D) 21 x 10-7/8 x 14-1/2
FEATURES
Style Over-The-Range
Turntable On / Off Yes
Microwave Oven Interior Easy Clean Enamel Interior
Cooking Technology Microwave
Turntable Size 14.25
Microwave Watts (IEC-705) 1000.0
Cooking Modes Microwave
Control Type Dial
Electronic Touch
Cooktop Lighting Bright/Night/Off
LED
Sound Volume Control Yes
Exhaust Fan 4-Speed Including Boost
400-CFM
Control Features Add 30 Seconds
Cancel/Off
Chef Connect
Cook Time
Lock Controls
Mute On/Off
My Cycle
Power Level
Replace Filter Notification
Settings
Start/Pause
Steam Clean
Surface Light
Timer On/Off
Turntable On/Off
Vent Fan
Power Levels 10
Turntable Glass Recessed
Interior Oven Light Halogen
Electronic Digital Display with Clock Digital (1 line)
Microwave Sensor Cooking Controls Beverage
Cook
Popcorn
Program Cooking Yes (Option Pad)

GE Profile Buy More Save More Rebate

  • Rebate Ends: 6/30/2019
  • Must be postmarked by: 7/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 1/31/2019
  • Must be postmarked by: 3/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.1

out of 5 (112 Reviews)

68% of reviewers recommend this product.

Total Dud

12/28/2018

After less than 2 months of use the microwave has stopped working. I started noticing the issue when Id microwave something over ~5 minutes and it did not seem as hot as it should be. Sometimes it completely dies doesnt respond to any button pushes. Other times it looks like its working but the food is not hot. Also- the design for this microwave is very poor. There is no number keypad so you must spin the knob a gazillion times in circles to add minutes. Very inefficient. I have wanted to smash the microwave with a baseball bat on multiple occasions.

No, I do not recommend this product

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Working well

12/27/2018

The microwave comes with the new house that we purchased. Its working well but its not a very user friendly to operate. For instance the cook time is set with 15 sec increments but its easy to figure out how to manually set the cook time thats not 15 sec increments.

No, I do not recommend this product

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Great Features

12/27/2018

I bought product 2 months ago and proud that I did.

Yes, I recommend this product

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Solid performer

12/27/2018

Early days yet and we did have another GE micro that failed after 18 months...but with this one so far so good. This unit is very flexible reheats food efficiently and the extra features are very useful.

Yes, I recommend this product

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Nice look and features

12/27/2018

The looks of this microwave are cool and it has a lot of features some of it we may never use. The only drawback I can think of is that we use the round button quite a lot and I am not sure if it handles well over time.

Yes, I recommend this product

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microwave

12/26/2018

Works well but wish it had timing increments of less than 15 seconds

No, I do not recommend this product

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simple to use

12/15/2018

It came with my new Lennar smart home. It fit in well with all of the appliances in the smart home

Yes, I recommend this product

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Easy to use features. Nice design.

12/13/2018

We purchased this microwave to replace one that stopped working. We wanted it to look good with our existing appliances. It cooks baked potatoes to perfection vegetables fresh and frozen just how we love them. Easy to use and understand the controls

Yes, I recommend this product

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I would not buy this again

12/13/2018

This microwave was bought to replace another GE that I loved that finally stopped working after 12 years. I do not feel this microwave is user friendly at all. Our old microwave had a white interior which I like much better than a black interior. We did not notice until after it was installed that this microwave has a piece of cardboard on the interior to cover a hole on the right panel. value does not equal the cost. I can not recommend this microwave.

No, I do not recommend this product

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Great features

12/13/2018

We needed to replace old microwave for a number of years. The new one is easier to use.

Yes, I recommend this product

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Bad features you may not notice

12/13/2018

I am amazed a GE profile requires 3 punches to starrt a 1 min or 2 min in up instead of just hitting the 1 or 2 or in up. Crazy. Going backwards in convenience

No, I do not recommend this product

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Great features

12/10/2018

Just got it installed today my wife loves it and so do I.

Yes, I recommend this product

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Great looking unit

12/5/2018

I bought the microwave to replace my old Omer the stove unit. I have to have a 36 inch unit so I bought it with the matching filler panels in Stainless. The unit installed easily and looks great. The SS matches perfectly and I like the function and look of the microwave.

Yes, I recommend this product

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So far so good

12/3/2018

Getting used to a new microwave can reveal good and not so good things. Its not easy to take it all in when you are looking at one in the store and not being able to see it in operation. We love the light under the oven which is so much nicer than our previous microwave. So far I would have to say the features we miss are the inability to put in a time less than 15 seconds and not having a melt and soften feature forces me to experiment with power levels and time to get that perfect result for things like softening butter when I bake. The overall look and performance of the microwave is very good so I give it four stars. I know once I learn how to get what I used to get digitally on my previous oven I will love it.

Yes, I recommend this product

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Easy to use

12/1/2018

Easy installation fit perfect in old spot. Programming was very simple.

Yes, I recommend this product

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Easy To Use

11/29/2018

Very good microwave oven. The using the dial instead of a keypad is a great innovation Love this oven

Yes, I recommend this product

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Easy to use excellent features

11/26/2018

Ive owned GE Profile appliances for many years excellent quality.

Yes, I recommend this product

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So far so good

11/23/2018

We have had this unit for a few months and so far so good. The cook time set up is a little funky but getting use to it.

Yes, I recommend this product

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Great features

11/17/2018

This came with our new home and we are happy with the operation of the new microwave.

Yes, I recommend this product

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Doesnt heat food well

11/14/2018

Heats plates/bowls great but not so much the food.

No, I do not recommend this product

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no popcorn kernels remain with popcorn setting

11/10/2018

I love my popcorn really nice powerful micro awesome chef connect automatically turns on the light and vent when GE stove is turned on Amazing hands free then turns light off and vent when stove cools down must have ge stove with chef connect for this to work... must buy

Yes, I recommend this product

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Looks Great Works Great

11/10/2018

I bought this microwave at Best Buy and had a great experience both with the purchase and installation. The product looks great and works great. Happy with the purchase.

Yes, I recommend this product

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Not good quality - Not made in USA

11/3/2018

I only have this microwave because it came with my house. It would NOT have been my first choice. As a matter of fact we are selling it to purchase a quality microwave of a different brand.

No, I do not recommend this product

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Great microwave

10/25/2018

I bought this a week ago and love it Would recommend this to others

Yes, I recommend this product

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New Microwave

10/24/2018

Door opens/closes quietly compared to our old one. Love that I can use the microwave and timer at the same time. Love that it links to our new GE stove via Bluetooth. Easy turn knob to add time to your food.

Yes, I recommend this product

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Very easy to use very sleek and modern appearance

9/14/2018

I purchased this a month ago and use it daily. It is simple to operate

Yes, I recommend this product

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Microwave

9/13/2018

Great product. No issues and heats for as programmed.

Yes, I recommend this product

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Easy to use

9/13/2018

Large capacity easy to use controls. Great features. Light vent fan .

Yes, I recommend this product

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Very Happy

9/13/2018

This microwave works better than expected. We love the interior since it looks like a oven. The display is bright and clear. The unit heats food very well and even.

No, I do not recommend this product

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No

9/7/2018

I bouth this microwave in June 2018 and after four months later doesnt work. The did send a tehnician he did say that the dash board needs to be replaced. I thouth the GE should be one of the top brands. I m litle disapponted.

No, I do not recommend this product

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Love it

9/6/2018

Has everything you need in a full size microwave also has the modern style to go with my other GE appliances

Yes, I recommend this product

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Wish it had a number pad

8/30/2018

Bought GE Microwaver to match our other GE Kitchen appliances. I do no like the dial which sets the time at 15 second intervals. There are some items I like to warm that need 20 or 25 seconds. I have to set it at 30 seconds and open the door when the proper time goes by.

No, I do not recommend this product

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New microwave to replace 2 year old Maytag

8/30/2018

So far so good replacing a Maytag microwave that only lasted 2 years. Weve had no issues with the recent purchases of a GE stove and fridge.

Yes, I recommend this product

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Quiet but no belles and whistles

8/30/2018

I bought this about 6 weeks ago and it works fine. The negatives are the categories are very small and there arent enough choices. Also there are only a small number of choices on the regular system and they are in 15 second increments. I liked it better when I could just put in the number of minutes or seconds myself.

Yes, I recommend this product

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WORKS GREAT

8/30/2018

We had to replace our last GE microwave after 9 years. This is the brand and the features we were interested in. Easy to use and efficient. Works like a dream.

Yes, I recommend this product

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Great size

8/30/2018

We bought this microwave approx. 2 months ago to replace and aging broken one. This newer model is beautiful and fits our everyday needs. Its interesting that the new model only times out in 15 second intervals ie: 15 30 45 etc then minutes. Our older model would allow 25 seconds or 13 seconds if we wished. Just something new to get used to.

Yes, I recommend this product

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Too many steps to start

8/30/2018

This microwave works fine but it takes too many buttons to just start. To change the power from full to a lower percentage you have to push multiple buttons.

No, I do not recommend this product

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Love it

8/30/2018

Great features easy to use Awesome microwave absolutely love it

Yes, I recommend this product

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Microwave features

8/30/2018

This is a replacement for a nine year old microwave. Im getting used to using the knob instead of the button. However I miss some of the additional heating features that my old microwave had. The multiple button combinations for changing levels is confusing. On a positive note this unit installed easily into the available space.

Yes, I recommend this product

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Disappointed

8/29/2018

We remodeled our kitchen 5 years ago and purchased GE profile appliances. The appearance was important to me when the microwave needed to be replaced the appearance of the product had changed enough that it is visually distinctly different from the other profile appliances. The microwave works fine but the user operations are not as convenient as the previous model. Overall Im disappointed.

No, I do not recommend this product

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Easy Install and Works Great

8/23/2018

Installed about a month and a half ago and LOVE it. Intuitive controls along with the very large interior make it easy to use and the timeless looking exterior makes it easy to look at too. The porcelain interior is both durable and easy to clean unlike cheaper painted interiors. Cooks foods evenly and the automatic sensor seems to be spot on. Only one thing could improve wish the panel was lit. Room lights have to be on to read it but then most cooking is not done in the dark I suppose.

Yes, I recommend this product

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Great Oven But Cumbersome Dials

8/23/2018

So many steps to simply heat up an item: Use a to set the time for heating then press the dial then press start --seems a little dated and a lot of steps.

Yes, I recommend this product

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Great Features

8/13/2018

I bought this a month ago and very glad I did. Very quiet and large amount of features.

Yes, I recommend this product

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Great features.

7/25/2018

Love the product. Has a Bluetooth sync feature which is cool.

Yes, I recommend this product

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beatiful

6/29/2018

very good design. it has lots of features that makes good food.

Yes, I recommend this product

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10 year old GE pro model way better than this one.

6/29/2018

Just had this installed. The door doesnt line up properly. You can hardly see the words on the key pad. Why did they stop lighting the key pads? I researched many in this price range all the same. I miss my older version already.

No, I do not recommend this product

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Great features

6/1/2018

Always have been happy with all my GE products. Excellent quality.

Yes, I recommend this product

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First time user

5/31/2018

Weve only figured out how to use the microwave in 15 second increments. The people that installed the appliances took the how to use books with them. Ill get on Google and see how to use it correctly in 1 second increments. It cooked my bacon up just fine and I had a good breakfast. So far so good

Yes, I recommend this product

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Easy to use

5/17/2018

Bought 2 months ago so far happy with the decision

Yes, I recommend this product

Love the Low-noise multiple speed exhaust fan

5/14/2018

Chose model thru builder when building my new home. Very pleased with product Especially love the fact that the fan is low-noise and has multiple speeds

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Charcoal Filter Replacement for Microwaves with Grille and Filter Door

Easily install your new charcoal odor filter


2.1 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Easy clean enamel interior with steam clean

Makes cleaning spills and splatters a snap


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


LED cooktop lighting

Brighten the kitchen while saving on energy and maintenance costs


Four-speed, 400-CFM venting fan system

Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


My Cycle

Create a custom cook time setting, and with one touch, cook your favorite dish just the way you like


Recessed turntable with on/off

Controls turntable operation


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

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