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GE Appliances Logo

GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven

Model # PVM9215SKSS

 3.9 out of 5 (114 Reviews)

Regular Price $550

Our Price $543

After Applicable Rebates

Our Price

$543

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Charcoal Filter Replacement for Microwaves with Grille and Filter Door

Easily install your new charcoal odor filter


2.1 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Easy clean enamel interior with steam clean

Makes cleaning spills and splatters a snap


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


LED cooktop lighting

Brighten the kitchen while saving on energy and maintenance costs


Four-speed, 400-CFM venting fan system

Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


My Cycle

Create a custom cook time setting, and with one touch, cook your favorite dish just the way you like


Recessed turntable with on/off

Controls turntable operation


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

Features:

  • Charcoal Filter Replacement for Microwaves with Grille and Filter Door
  • Easy clean enamel interior with steam clean
  • Chef Connect
  • My Cycle
  • 2.1 cu. ft. capacity
  • Weight and time defrost
  • LED cooktop lighting
  • Four-speed, 400-CFM venting fan system
  • Upfront charcoal filter with indicator light
CAPACITY
Total Capacity (cubic feet) 2.1
Vent CFM 400
FILTER
App Filter - Venting Type External
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Large (1.9 cu. ft. and above)
App Filter - Cooking Technology Microwave Only
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Cooking Modes Microwave Steam
App Filter - Product Type Microwave Over-the-Range
App Filter - Convection No
APPEARANCE
Case Color Gray
Handle Stainless Steel Appearance
Installation Easy Mount
Door Color Stainless Steel
Oven Door Features Oven Window
Color Appearance Stainless Steel
POWER / RATINGS
Electrical Input - 120V Watts 1580
Input Volts/Hertz 120/60
Electrical Input - 120V Amperage 15.0
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ECONOMICAL / QUIET
Non-Vented Optional
Venting Type Externally Vented
GEA.COM FILTER
App Filter - Wattage 1000 to 1099
ACCESSORIES
Optional Side Filler Panel Kit JX36DSS
WEIGHTS & DIMENSIONS
Net Weight 57.0
Overall Depth 15.5
Overall Width 29.75
Overall Height 16.5
Approximate Shipping Weight 63.0
Cabinet Width 30.0
Cavity (W x H x D) 21 x 10-7/8 x 14-1/2
FEATURES
Style Over-The-Range
Turntable On / Off Yes
Microwave Oven Interior Easy Clean Enamel Interior
Cooking Technology Microwave
Turntable Size 14.25
Microwave Watts (IEC-705) 1000.0
Cooking Modes Microwave
Control Type Dial
Electronic Touch
Cooktop Lighting Bright/Night/Off
LED
Sound Volume Control Yes
Exhaust Fan 4-Speed Including Boost
400-CFM
Control Features Add 30 Seconds
Cancel/Off
Chef Connect
Cook Time
Lock Controls
Mute On/Off
My Cycle
Power Level
Replace Filter Notification
Settings
Start/Pause
Steam Clean
Surface Light
Timer On/Off
Turntable On/Off
Vent Fan
Power Levels 10
Turntable Glass Recessed
Interior Oven Light Halogen
Electronic Digital Display with Clock Digital (1 line)
Microwave Sensor Cooking Controls Beverage
Cook
Popcorn
Program Cooking Yes (Option Pad)

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

3.9

out of 5 (114 Reviews)

66% of reviewers recommend this product.

Great Features

8/13/2018

I bought this a month ago and very glad I did. Very quiet and large amount of features.

Yes, I recommend this product

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Great features.

7/25/2018

Love the product. Has a Bluetooth sync feature which is cool.

Yes, I recommend this product

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beatiful

6/29/2018

very good design. it has lots of features that makes good food.

Yes, I recommend this product

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10 year old GE pro model way better than this one.

6/29/2018

Just had this installed. The door doesnt line up properly. You can hardly see the words on the key pad. Why did they stop lighting the key pads? I researched many in this price range all the same. I miss my older version already.

No, I do not recommend this product

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Great features

6/1/2018

Always have been happy with all my GE products. Excellent quality.

Yes, I recommend this product

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First time user

5/31/2018

Weve only figured out how to use the microwave in 15 second increments. The people that installed the appliances took the how to use books with them. Ill get on Google and see how to use it correctly in 1 second increments. It cooked my bacon up just fine and I had a good breakfast. So far so good

Yes, I recommend this product

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Easy to use

5/17/2018

Bought 2 months ago so far happy with the decision

Yes, I recommend this product

Love the Low-noise multiple speed exhaust fan

5/14/2018

Chose model thru builder when building my new home. Very pleased with product Especially love the fact that the fan is low-noise and has multiple speeds

Yes, I recommend this product

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Great Features

5/8/2018

I am really liking my new microwave. I would recommend this to another customer. The microwave is much better than my previous one.

Yes, I recommend this product

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Microwave

4/28/2018

This microwave cooks fast and looks great in my kitchen. Its easy to use and clean

Yes, I recommend this product

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Well made in the USA

4/26/2018

Quality is great and they appliances Look great and work perfectly

Yes, I recommend this product

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Fast cooking

4/26/2018

Would give 5 stars for the price point and options but It needs to shorten amount of button press to start device.

Yes, I recommend this product

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Good quality microwave with a messy face

4/26/2018

This does everything well and it contents to my stove via Bluetooth. I like the look and functionality of this unit. The only con is that its close to impossible to keep the outside clean. It always has streaks on the glass and looks messy.

Yes, I recommend this product

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Great features

4/24/2018

I bought this two months ago and am enjoying it. The microwave is more powerful and roomier than my old counter top unit and the surface lighting and exhaust fans are excellent. I bought it because it was top rated by CU in this category. I would have given it 5 stars but for the learning curve in using the dial to select cook times and other functions. Its not very intuitive so one has to read the instructions.

Yes, I recommend this product

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First Impression

4/23/2018

Had it installed this afternoon. We have not used it yet but it looks very nice. Looks well built easy to clean. It is bigger than the one we replaced but it fits in the same space as the old one.

Yes, I recommend this product

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Easy install

4/22/2018

We just brought this product to match our double oven. It was very easy to install. It looks really nice. Hope it last as long as our other one.

Yes, I recommend this product

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Great features

4/20/2018

I have used GE appliances forever. Would not buy any other kind.

Yes, I recommend this product

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Easy to use

4/13/2018

I bought this 2 months ago and my only complaint is you cant set your own exact time in seconds.

Yes, I recommend this product

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Best I ever have had

4/9/2018

Upgraded my GE appliances for my new home recently built ... and the microwave is by the far the nicest of its kind I have ever had in my kitchen

Yes, I recommend this product

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Good microwave for good price point

4/7/2018

Seems to be a keeper. Quiet and cleans up easily I like the sound cook time dial

Yes, I recommend this product

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cheaply made

4/6/2018

Product not as solid sounding as previous GE product. Cheaply made

No, I do not recommend this product

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Replaces Profile Microwave from 2011

4/6/2018

I liked the first profile microwave features and design better. This one is very boxy looking. Very disappointed that the first one lasted only 7 years despite moderate use.

No, I do not recommend this product

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Okay

4/6/2018

This was bought by the new home builder so no choice. Its okay but doesnt have variable controls like for time. Have to do it on the dial knob in increments of 5 secs. Cant just input the time on pad. Surface of input pad seems to get smudged and marked up a lot.

No, I do not recommend this product

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needs to be user friendly not complex

4/6/2018

I use the add 30 second feature than all those options

No, I do not recommend this product

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Great

4/5/2018

Been using GE products for the past15+year and loved

Yes, I recommend this product

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Almost perfect

3/30/2018

Have used about a month. Lacking keypad light.only thing I can find fault with.

Yes, I recommend this product

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Great features

3/30/2018

I really enjoy using this microwave. It has great features especially a quiet fan with several speeds.

Yes, I recommend this product

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Great features

3/27/2018

The dial was a different control from our last microwave but easy to learn. Ive tried several of the programmed sensor cooking foods with perfect outcomes. My husband even likes the beverage button which never worked well enough on our last model Quiet and so far easy to keep clean.

Yes, I recommend this product

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Best Microwave

3/25/2018

I purchased this item for my new home and it turns out this was a great purchase. Energy efficient and easy to understand. I love the chef connect as it can connect to our ovens.

Yes, I recommend this product

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EASY TO INSTALL

3/23/2018

IN STALLED LAST NIGHTPLUGGED THE UNIT IN AND EVERYTHING ABOUT THE CONTROL PANEL IS VERY INTUITIVE WORKS GREAT A LITTLE DARK INSIDE NO LED LIGHT ON INTERIOR OF OVEN JUST HALOGEN . i HAD TO ORDER A CHARCOAL FILTER SEPARATE IN THAT IT DID NOT COME WITH ONE.

Yes, I recommend this product

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POOR LIT SCREEN BUTTONS HARD TO SEE

3/22/2018

I THOUGHT I WOULD LIKE THE GE PRODUCT AND MY MICROWAVE HAD JUST DIED. I WENT TO THE LOCAL APPLIANCE STORE AND BOUGHT THE NAME. DONT GET ME WRONG IT WORKS. THE FUNCTION SCREEN BUTTONS HOWEVER ARE NOT FRIENDLY AND NOT EASY TO SEE OR READ NORMALLY I HAVE NEVER HAD TO REFERENCE THE BOOKLET BUT ON THIS ONE YOU WILL. AND ONCE AGAIN ALL THE BUTTONS ARE POORLY DESIGNED AND YOU ALMOST NEED A LIGHT SHINNING ON THE FRONT OF IT TO SEE WHAT THEY SAY DISAPPOINTED

No, I do not recommend this product

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Dialing for time

3/17/2018

I really like the DIAL I can easilty add time to the minute I can also select power levels in increments of 1-100. Its quite with 4 exhaust fan levels and the light has two levels of brightness and its really bright

No, I do not recommend this product

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Looks Great - wish it had the old Profile controls

3/14/2018

Easy to install - functions well. The timer is set by a dial and doesnt allow precise times. For example for 2 pieces of bacon we want to cook 1 minute 10 seconds - the dial will only increment from 1 minute to 1 minute 15 seconds. Clock loses 5 minutes every 2 weeks. We missing the number pad and quick cook function of the old GE Profile microwave.

No, I do not recommend this product

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Good but not great

3/10/2018

Does everything I need but: 1 The door closure is noisy 2 The timers are only in 15 second increments

Yes, I recommend this product

I like everything about.

3/9/2018

Works great beautiful appliance. Still learning about it.

Yes, I recommend this product

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Poor feature

3/9/2018

The dial feature is a pain to use. I got it because I have a GE profile refrigerator. Wish I bought something else

No, I do not recommend this product

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Great Features

3/4/2018

A great upgrade from my previous GE microwave oven

Yes, I recommend this product

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Microwave

3/2/2018

This is the only piece in our appliance package I dont love. There are no number buttons and you can only heat in five minute increments.

No, I do not recommend this product

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Enjoy using

2/28/2018

Have enjoyed product. All features make using it simple

Yes, I recommend this product

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easy install

2/25/2018

easy to install it took my son and I less than 45 minuets tohave out of the box and cooking a cup of coffee.

Yes, I recommend this product

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Just started using - evaluate later

2/24/2018

Not used to this model yet. Would have like a numerical touchpad vs the dial but didnt notice that when selecting. Builders choice

Yes, I recommend this product

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Not even close to my last Profile microwave

2/23/2018

Less features than my 10 year old Profile microwave. Manufacture of oven seems to be of a lesser standard thinner metal construction Trim and door slightly crooked with no evidence of damage to packaging just apparently construction issues.

No, I do not recommend this product

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Easy to use.

2/23/2018

We purchased this microwave a month or so ago. It is a very clean appliance and does everything we need it to do.

Yes, I recommend this product

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Great microwave

2/14/2018

We bought this a month ago after our old microwave died. The dial was very easy to get used to. The reheat function is wonderful. It heats leftovers to the correct temperature every time.

Yes, I recommend this product

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Complex input panel

2/13/2018

This microwave replaced a 9 year old GE Profile microwave. While the fan is more powerful the input panel is more complicated and inputting takes longer. The interior is black which makes it difficult to see the progress of your job -- the former one was white.

No, I do not recommend this product

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Very Unhappy with LED Surface Lighting

2/10/2018

I cant stand the creepy blue light cast by the LED Surface light. It looks out-of-place in my brightly lit kitchen especially my under cabinet lighting. If I had known the surface light was LED I would not have purchased it in the first place. Very disappointing.

No, I do not recommend this product

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looks great

2/9/2018

Very nice looking however it does not have a way to change its heating settings high low ect I also do not like how you can only choose the heating time by adjusting the nob my old micro all you have to do was push the number 5 and it would cook for 5 min now I have to turn the nob a bunch to get it to the 5 min mark.

No, I do not recommend this product

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No light up keypad too many steps to reheat food

2/5/2018

A big miss on this microwave is the the keypad doesnt light up making the keyboard difficult to read at times. There seems to be more complexity to heat up food than with our previous model.

No, I do not recommend this product

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Steam Cleaning feature

2/3/2018

I purchase this a few months ago and so far Im pleased with its performance

Yes, I recommend this product

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Ridiculous control panel

2/2/2018

This replaced another GE microwave. This one take pushing a button 3 times just to get it to turn on and turn the timer on. Also there is no power control

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Charcoal Filter Replacement for Microwaves with Grille and Filter Door

Easily install your new charcoal odor filter


2.1 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Easy clean enamel interior with steam clean

Makes cleaning spills and splatters a snap


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


LED cooktop lighting

Brighten the kitchen while saving on energy and maintenance costs


Four-speed, 400-CFM venting fan system

Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


My Cycle

Create a custom cook time setting, and with one touch, cook your favorite dish just the way you like


Recessed turntable with on/off

Controls turntable operation


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

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