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GE Appliances Logo

GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven

Model # PVM9179EKES

 4.3 out of 5 (50 Reviews)

Available in 6 Color(s)

Regular Price $650

Our Price $643

After Applicable Rebates

Our Price

$643

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


1.7 cu. ft. capacity

950 Watts (IEC-705 test procedure)


Fast Cook

Convection and microwave cooking combine to deliver fast oven-quality results


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


LED cooktop lighting

Brighten the kitchen while saving on energy and maintenance costs


Easy clean enamel interior with steam clean

Makes cleaning spills and splatters a snap


Convection rack

Achieve golden-brown results with a specially designed rack that allows air to circulate around foods for even heat distribution during convection cooking


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


My Cycle

Create a custom cook time setting, and with one touch, cook your favorite dish just the way you like


Removable oven rack

Full-width cooking rack allows for multi-level cooking simultaneously, allowing you to cook large quantities of your family's favorites


Three-speed, 300-CFM venting system

Removes smoke, steam and odors


Convection cooking

Choose this setting when baking or browning is desired

Features:

  • Sensor cooking controls
  • Chef Connect
  • Easy clean enamel interior with steam clean
  • My Cycle
  • 1.7 cu. ft. capacity
  • Fast Cook
  • LED cooktop lighting
  • Convection rack
  • Upfront charcoal filter with indicator light
CAPACITY
Total Capacity (cubic feet) 1.7
Vent CFM 300
FILTER
App Filter - Venting Type External
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Medium (1.5 - 1.8 cu. ft.)
App Filter - Cooking Technology Microwave with Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Cooking Modes Microwave Warm/Proof
App Filter - Product Type Microwave Over-the-Range
App Filter - Convection Yes
APPEARANCE
Case Color Gray
Handle Stainless Steel Appearance
Installation Easy Mount
Smooth Steel Door Yes, with Hidden Hinge
Door Color Slate
Oven Door Features Oven Window
Color Appearance Slate
POWER / RATINGS
Electrical Input - 120V Watts 1550
Input Volts/Hertz 120/60
Electrical Input - 120V Amperage 15
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ECONOMICAL / QUIET
Non-Vented Optional
Venting Type Externally Vented
GEA.COM FILTER
App Filter - Wattage 1000 to 1099
ACCESSORIES
Recirculating Charcoal Filter Kit JX81H (Included)
Optional Side Filler Panel Kit JX36DES
WEIGHTS & DIMENSIONS
Net Weight 75.0
Overall Depth 15.5
Overall Width 29.875
Overall Height 16.5
Approximate Shipping Weight 85.0
Cabinet Width 30.0
Cavity (W x H x D) 21-5/9 x 9-6/15 x 14-1/4
FEATURES
Style Over-The-Range
Turntable On / Off Yes
Oven Interior Easy Clean Interior
Rack Type 1 Convection Rack
1 Wire Oven Rack; 2 Positions
Microwave Oven Interior Easy Clean Enamel Interior
Convection Cooking Controls Bake
Fast Cook
Roast
Cooking Technology Microwave/Convection
Turntable Size 13.5
Microwave Watts (IEC-705) 950.0
Cooking Modes Convection Bake
Fast Cook
Microwave
Control Type Dial
Electronic Touch
Cooktop Lighting Bright/Night/Off
LED
Exhaust Fan 3 Speed 300-CFM
Control Features Add 30 Seconds
Cancel/Off
Chef Connect
Combination Fast Cook
Convection Bake
Convection Roast
Cook Time
Mute On/Off
Power Level
Replace Filter Notification
Start/Pause
Steam Clean
Surface Light
Timer On/Off
Turntable On/Off
Vent Fan
Power Levels 10
Turntable Glass
Interior Oven Light Halogen
Electronic Digital Display with Clock Digital (1 line)
Microwave Sensor Cooking Controls Beverage
Cook
Defrost: Weight/Time
Popcorn
Reheat
Program Cooking Yes (Option Pad)

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.3

out of 5 (50 Reviews)

72% of reviewers recommend this product.

great features

7/21/2018

i just had this installed and its working great and its very quiet too.

No, I do not recommend this product

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Great buy

7/10/2018

Excellent features quiet operation powerful exhaust fan. LED lighting big improvement.

Yes, I recommend this product

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Broke twice in 8 months

7/5/2018

I bought this unit a week before Thanksgiving and have experience horrible reliability. It has required service twice. The first time it stopped working while in the middle of convection cycle and required a hear sensor to be replaced. The second time it stopped working during microwave operation and now the control board needs to be replaced. We are now waiting on the part...

No, I do not recommend this product

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still getting used to

4/22/2018

everything is great so far BUT unless there is a bright light on you cannot see the option board very disappointed with that think that should have been background lighted all the time

No, I do not recommend this product

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Easy to use

4/10/2018

I wanted a microwave that was easy to use. IE: one button start. My old microwave had too many buttons to push and was not easy to use for visually impaired. While this microwave/convection oven has a lot of features it is nice to have a 30 second button for the microwave with just one touch. I have used the convection oven a couple times and so far the cooking times are about the same as normal oven. Still trying to get used to it. Nice having the ability of using as an oven especially during the holidays when my normal oven is not big enough. Display tells you what to do. There is a setting to speed up display or slow it down. Clock was easy to set. 3 fan speed setting can be noisy. When cooking is done if you are not close to area can be hard to hear the ding especially if using oven as fan is running. Would be nice if there was a setting to increase the volume. Inside of microwave is black still trying to get used to that. My old one was white and easy to see inside. The light when the door is opened is bright but if there is nothing inside then is appears to be not bright enough. I was leery due to different reviews about the door handle being cheap. So far appears to hold up well. I do have to firmly close the door or microwave/oven will not work. Just something to get used to. Installation was fairly easy unit is heavy I used books to hold up while it was being installed. Would give 5 stars but still trying to get used to it. I have had it for 3 weeks.

Yes, I recommend this product

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Great Features

4/6/2018

Love this product. The option of both a microwave and oven comes in handy especially when entertaining

Yes, I recommend this product

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More than youll ever probably need

4/6/2018

If you want the microwave that has more cooking capabilities than you could imagine this is the one. My wife insisted we get this in spite of the price premium but I would tell you that even as the non-cook this was a great investment. She uses it in ways I dont even understand and I can still use it for every day purposes. Everyone wins.

Yes, I recommend this product

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KEYPAD

4/4/2018

I will always be an admirer of GE products. Recently replaced my Microwave Oven. Two features that I wish GE placed a little more attention are 1. Keypad - I wish GE made the background of the keypad a little lighter so the settings are readable. without external lights seems very difficult to read - need flash lights. 2. The auto light feature is no longer available. This was a good one for keeping the range lit between dusk and dawn night light.

No, I do not recommend this product

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Works well.

3/22/2018

All well but setting the clock in not very intuitive.

Yes, I recommend this product

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Microwave Profile

3/13/2018

I did buy this almost a month ago just got it installed today. Hope it lasts me a long time really like the looks of the microwave.

Yes, I recommend this product

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My microwave

3/10/2018

I wish the features on the control panel would light up at night.

Yes, I recommend this product

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Supervisor

3/8/2018

Very happy with this product I would definitely recommend it to my friends and family

Yes, I recommend this product

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Awesome

3/3/2018

Never had a convention microwave before and I say its pretty cool. Love the features and the color.

Yes, I recommend this product

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Excellent features

2/24/2018

My microwave goes beyond what I thought it could do when I bought it/ I am still finding new things out about it and I have read all of the instruction book

Yes, I recommend this product

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Very Happy

2/14/2018

I just had this dishwasher installed and am so impressed with how quiet it is. I kept telling the installer it was not working and he had to open it up to prove it was

Yes, I recommend this product

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Convection Feature

2/12/2018

We purchased three months ago and have use the convection feature quite a number of times

Yes, I recommend this product

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Nice

2/11/2018

Part of kitchen remodel in Nov. 2017. Did not have over range appliance before. Like all aspects except the lower power. My stand alone was 1100 watts and most frozen foods are tested between 1000 and 1100 so the lower wattage requires a learning curve for me and longer cooking time. Also not found of not being able to set time to the minute rather than dealing with pre-set increments of 15 seconds. Have not utilized convection--this was more of a future resale point for me.

Yes, I recommend this product

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Poor product

2/7/2018

Had just over a year. Started making a humming noise during start up. Sometimes would go away right away sometimes would hum/buzz for the entire cook time. Finally completely died and let out some smoke when it did. Unfortunately its out of the warranty period. Would not but another one

No, I do not recommend this product

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Very Happy

1/30/2018

I had the profile convection micro for the last 16 years almost 17 and only changed to update color. Love this one too

Yes, I recommend this product

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Great features

1/28/2018

Made a simple product too complicated i.e. being able to use a key pad to put in the cook time and reheat doesnt give you enough options.

Yes, I recommend this product

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Not What I expected

1/25/2018

There are things that I love about this-like baking a quick batch of cookies. But this really isnt a traditional microwave I miss all the quick setting buttons dont like the dial up your minutes. If I could do it over I would not have gotten this model. Would just get the traditional microwave. Love the exterior interior look. Huge fan of slate. The product works great- My GE products always have. My 20 yr old stove is still working. But if your looking for a small oven a microwave this product is for you. I think I just prefer having the microwave.

No, I do not recommend this product

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Great features and easy to use.

1/19/2018

Excellent product so far. We purchased this item two months ago and love the looks and the way it has performed. The dial button is a must have

Yes, I recommend this product

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Love finish wish door handles did not smudge

1/14/2018

Not impressed with usability. Way too many steps to cook food.

No, I do not recommend this product

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Great Features

1/12/2018

We bought this a couple months ago and I couldnt be happier I was worried about having it above the gas range due to space but it fits perfectly. Also was worried about the exhaust fan but it also works well. I love having the option of convection separate from the range oven

Yes, I recommend this product

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Beautiful finish A bit hard to use.

1/10/2018

I love the color and will eventually read the manual and figure it out. I find the cook time and the timer very confusing. Probably just me. One you have to press the cook time button then the dial twice then cook time again then start. On the time you press timer once then the dial once and the timer again then start. Or something like that. Too many steps. Cleans up easily. I rated the value as average as it is very expensive for a microwave. You need a star for Ease of Use that would be a 2.

Yes, I recommend this product

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Fan is loud even on low.

1/7/2018

I owned a GE Profile prior to this one and loved everything about it. But this one has a very loud exhaust fan. It seems like low medium and high all sound the same. That is my only issue. My kitchen and great room are attached so when you are watching TV it gets annoying. I dont use the fan unless I absolutely have to.

Yes, I recommend this product

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SLEEK

1/4/2018

We love the Slate color and looks wonderful above our new GE Slate stove. Ive had less than a month but is quite easy to use. This is my first convection microwave oven and Im already loving it

Yes, I recommend this product

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Not user friendly

1/4/2018

I like the looks but have yet to figure out how to easily cook stuff.

No, I do not recommend this product

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Door handle is broken - less than 2 yrs old

12/28/2017

After yr 1 I noticed a crack in the plastic under the handle. This is the 1 appliance I didnt warranty since it was almost as much for the warranty as I paid so I figured Id live with the crack. As the year has gone on the crack seemed to expand. Now the bottom of the door handle came out. We are a busy household and are not home a lot and dont cook a lot so it is shocking to me that this happened with very little use. I think the plastic just didnt hold up due to be above the stove - that is all I can imagine as we are not hard on our appliances.

No, I do not recommend this product

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Love the Porcelain Interior

12/26/2017

I bought this unit so all of my new appliances would match. I had a two year old GE Profile unit in white and loved the way it cooked on both the microwave and convection settings. I knew that I would like this unit even more when I found that it had a porcelain interior. Having the ability to have two types of ovens in one unit is perfect for my cooking tasks. I would definitely recommend this unit to my family and friends.

Yes, I recommend this product

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Disappointed

12/15/2017

So it works. That said compares to previous microwave I have owned I find this one frustrating. The controls are NOT intuitive at all

No, I do not recommend this product

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Awesome features

12/13/2017

Purchased for a new experience and for the functionality. Easy to install use and the popcorn function is amazing

Yes, I recommend this product

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Convection

12/12/2017

Convection bakes amazing Very attractive microwave oven

Yes, I recommend this product

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Microwave

12/9/2017

We are very happy with this microwave. Have not had any issues.

Yes, I recommend this product

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Microwave

12/8/2017

Love my new microwave Love the look and features

Yes, I recommend this product

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Not intuitive

11/30/2017

It is confusing to figure out how to use many of the features. There are so many steps to do a simple thing. It works but it is way to complicated.

Yes, I recommend this product

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Good features

11/2/2017

Love this appliance as it meets our needs for a microwave and also works as a convection oven. Just what I was looking for

Yes, I recommend this product

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clean look

10/19/2017

Bought this about 4 months ago. Love all the features and love the slate color.

Yes, I recommend this product

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Beautiful look and great features

9/19/2017

Easy to operate and convection feature is awesome

Yes, I recommend this product

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Happke

9/13/2017

Love it Cooks and does popcorn Great way to add a second oven

Yes, I recommend this product

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Quality

9/12/2017

Very happy with choice of color convention as well

No, I do not recommend this product

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Lots of steps

9/11/2017

Too many steps to cook - hit cook hit dial turn dial hit dial hit cook. Dial only allows 15 sec. Increments

No, I do not recommend this product

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Super Oven

9/10/2017

This has to be the best oven I have owned. The convection oven features are a snap to use and eliminate the need to heat up a conventional range oven. The over the range lighting is great and the exhaust fan is very efficient at ridding excess heat and cooking odors from the stove top.

Yes, I recommend this product

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A great product.

9/8/2017

I thought it will be hard to understand how it works but I was wrong. Its great

Yes, I recommend this product

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Love my new microwave

9/3/2017

We have had this a couple months now and really love it I really like having the convection oven included for when I dont want to use my large oven.

Yes, I recommend this product

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Sleek design

8/28/2017

We have had our over the range microwave for almost 2 months and love it. It replaced a GE microwave that was black. This time we got the slate finish. It looks much cleaner because the surfaces on the outside are flat unlike our last one that had a grid at the top. It also fits in the space perfectly lining up with the cupboards for a custom look.

Yes, I recommend this product

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Nice microwave convection oven in one

8/13/2017

It was a pleasant surprise that the microwave is a convection oven too. Its especially convenient if I have a small item too big for the oven or an extra oven to cook with during the holidays.

Yes, I recommend this product

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EASY TO USE FEATURES

8/7/2017

LOVE THE CONVECTION OVEN AND HEATS EXTREMELY EVENLY

Yes, I recommend this product

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Hard to read touch panel

7/16/2017

I bought this a couple of months ago. I struggle reading the touch panel because the contrast isnt bold enough but find the features to work well.

No, I do not recommend this product

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Doesnt last

7/6/2017

My third machine in 2 years. I personally would never buy another GE appliance.

No, I do not recommend this product

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  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
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About Us


1.7 cu. ft. capacity

950 Watts (IEC-705 test procedure)


Fast Cook

Convection and microwave cooking combine to deliver fast oven-quality results


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


LED cooktop lighting

Brighten the kitchen while saving on energy and maintenance costs


Easy clean enamel interior with steam clean

Makes cleaning spills and splatters a snap


Convection rack

Achieve golden-brown results with a specially designed rack that allows air to circulate around foods for even heat distribution during convection cooking


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


My Cycle

Create a custom cook time setting, and with one touch, cook your favorite dish just the way you like


Removable oven rack

Full-width cooking rack allows for multi-level cooking simultaneously, allowing you to cook large quantities of your family's favorites


Three-speed, 300-CFM venting system

Removes smoke, steam and odors


Convection cooking

Choose this setting when baking or browning is desired

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