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GE Appliances Logo

GE Profile™ Series 30" Downdraft Electric Cooktop

Model # PP9830DJBB

 4.4 out of 5 (47 Reviews)

Available in 3 Color(s)

Regular Price $1,600

Our Price $1,439

After Applicable Rebates

Our Price

$1,439

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replacing a similar cooktop from GE or another brand" GE cooktops are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Four radiant cooking elements

Cook foods quickly and evenly on this sleek, glass surface


9"/6" Power Boil element

Use different pan sizes on this single, 3,000-watt flexible element that produces rapid powerful heat


Bridge Element

Combines cooking elements into one cooking area


Downdraft exhaust

Powerful exhaust system effectively pulls smoke and steam out of the kitchen


Control lock capability

Protects against unintended activation


Knob controls with black glass surface

Achieve a modern look with the convenience of knob controls


Hot surface indicator lights

Know when elements are too hot to touch with a quick glance


Cooktop "On" indicator light

A light lets you know when an element is active


Knob controls with black glass surface

Achieve a modern look with the convenience of knob controls

Features:

  • Fit Guarantee
  • Four radiant cooking elements
  • 9"/6" Power Boil element
  • Bridge Element
  • Downdraft exhaust
  • Control lock capability
  • Knob controls with black glass surface
  • Hot surface indicator lights
  • Cooktop "On" indicator light
FILTER
App Filter - Control Type Rotary knobs
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Downdraft cooktop Yes
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Fuel Type Electric
APPEARANCE
Frameless Yes
Color Appearance Black on Black
POWER / RATINGS
KW Rating at 208V 6.9
KW Rating at 240V 9.1
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 45.0
Cooktop Size 30.0
Overall Depth 21.875
Cutout Dimensions (Width x Depth) (In.) 28-7/8 x 20-5/8
Overall Width 29.75
Overall Height 2.1875
Approximate Shipping Weight 60.0
Cabinet Width 30.0
FEATURES
Cooktop Burner Type Ribbon
Downdraft Vent Fan Speeds 3
Bridge Element 800W (4400W Total)
Cooktop Control Features Control Lock Capability
Element - Left Front 7" 1800W
Cooktop Surface Patterned Black on Black Glass Ceramic
Indicator Lights 4 Hot Surface
Surface Element "ON"
CFM/ Sones Rating 330/ 7.5 (High Speed)
Control Type Infinite Heat Rotary
Element - Right Front 9"/6" 3000W Power Boil
Control Location Front Center
Element - Right Rear 6" 1500W
Element - Left Rear 7" 1800W

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

GE Cooktop Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 30in or 36in Cooktop with a qualifying GE Electric Induction or Gas Cooktop or receive up to a $100 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (47 Reviews)

89% of reviewers recommend this product.

Updated looks great

11/18/2018

This is our second GE cooktop the first lasted 13 years and we could have kept it going but decided to get this new one. Better controls and options. So far so good...

Yes, I recommend this product

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Nice cooktopand improves kitchen.

11/15/2018

Cooktop works well. The look also makes for a nice looking kitchen. Features are very good as well. Downdraft keeps the house free of fumes. Had similar model at previous house. Worked very well for the 10 years we lived there.

Yes, I recommend this product

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Heating elements work great

11/2/2018

I am really happy I bought this. It works well and clean nicely. I also recommend stainless steel cookwares for optimum cooking experience.

Yes, I recommend this product

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Great features

10/29/2018

This product replaced an existing cooktop. We had something dropped on the previous glass cooktop that cracked the cooktop. The new cooktop has less control knobs. You can control temperature and size of cooking surface with one control. The previous cooktop had a control knob for the temperature and a separate one for the size of cooking surface.

Yes, I recommend this product

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Added features compared to our old cooktop.

10/24/2018

We bought this to replace our old cooktop from GE. The new model is very similar with added features such as lock and PowerBook.

Yes, I recommend this product

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Thought of everything

10/17/2018

We received this as the replacement for another cooktop through our home warranty company. I LOVE that there is a locking feature for the knobs my husband twice accidentally turned knobs on on our previous cooktop and burned the bottom of a moving box while we were unpacking. The lock mechanism has an alarm which gives me piece of mind that if one of my small children turns it we will hear the alarm and it wont heat up. I also like the size and power of each of the burners and its been easy to clean and keep up.

Yes, I recommend this product

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Always High Quality

10/5/2018

I love the burner lock feature so I know my grandchildren wont turn a burner on. Also the down draft feature is excellent

Yes, I recommend this product

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Liking what Im seeing

9/30/2018

Good looking quality is there easy to operate cooks well.

Yes, I recommend this product

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Easy to install.

9/24/2018

Easy to install. Hardest part was connecting the vent to the existing duct work but that was due to bad routing of the duct work when the original cook top was installed when the house was built in 1989.

Yes, I recommend this product

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Looks great

9/20/2018

I had my previous get cook top from 1991. Replaced it to update the counter top.

Yes, I recommend this product

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Not the greatest

9/13/2018

The cooktop is not the fastest to get to the highest setting. We have a serious scratch already and we have the same pots and a glass electric cook top for over 40 years. The down draft exhaust fan is noisy but the screen and compartment is easier to clean than the Jenn Air that this replaced.

No, I do not recommend this product

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Beautiful

9/12/2018

I love the flat surface making it easy to clean and looks great.

Yes, I recommend this product

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Easy Replacement Install

9/11/2018

I replaced a 10 year old model that I accidentally broke. Burners work nice. One small complaint. For the price the installation brackets should be included. You have to order them extra

Yes, I recommend this product

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Satisfied so far as replacement for other cooktop

9/1/2018

From a cooking operation perspective - Excellent heating and cooking performance. Like other downdraft / fan designs that I have experience with downdraft struggles some to pull down all cooking vapors even on high speed. From an installation perspective - Note that the unit is not supplied with the necessary 3 or 4-wire cabling and conduit lengths needed to hard wire the appliance. Must procure / supply as additional items for your specific installation. Not as simple as that sounds. The fan / downdraft outlet and design can be improved to offer more configurable options. Mating the downdraft outlet to existing exhaust ductwork was difficult / time consuming and definitely the most tedious part of the install. From an aesthetic / looks perspective - Like other electric radiant cooktops that I have experience with the ceramic glass surface will scratch up with little use so must expect that. The black surface takes much repeated effort to clean up and will show streaks and smudges. Get used to that.

No, I do not recommend this product

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Look nice and neat.

8/30/2018

This product controllers located in the middle not bothered moved pan and pots. Working good easy to clean look nice and neat.

Yes, I recommend this product

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Nice unit

8/24/2018

Have use stove for one month. Generally pleased with its operation. Downdraft is strong and efficient. Burners heat quickly and hold temperature. Only drawback is that the numbers cannot be seen unless an over head light is on

Yes, I recommend this product

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Cooks ok - horrible to clean

8/18/2018

The heating elements are great however the surface is horrible to clean and Ive been through a few like this before.

No, I do not recommend this product

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Love this Top

7/22/2018

I have had this cooktop in my home for 18 years. When it was time to be replaced I went back and found that they are still making it. It has updated features that I love. I think lasting eight teen years is a big deal.

Yes, I recommend this product

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Slick appearance

6/24/2018

Just had this cooktop installed and the appearance is excellent for our kitchen and so far it works well although installation of the vent is a challenge.

Yes, I recommend this product

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Smart design and great features

5/4/2018

I love the new cooktop it looks great and works wonderful

Yes, I recommend this product

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Great cooktop

4/25/2018

This is a great appliance. The dual pilot with the power boil feature is essential. It is the most used pilot and I wish I had a second dual pilot/power boil for coordinating multiple cooking pots/pans. The down draft exhaust works very well for my needs as well.

Yes, I recommend this product

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Disappointed......dont like it

4/22/2018

This came as an upgrade package in the mobile home we had built. I have had glass top stoves before never a problem cleaning them. This one is always streaked...no matter what I use it is like it has a streaky film I cant get rid of. The numbers for the controls are so hard to read in natural daylight a bit easier when kitchen light is on. I am so disappointed in this cooktop. My other ones Ive had were black too but speckled with gray easy to keep clean. On setting 2.....low soup boiled over.

No, I do not recommend this product

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Great look good performance

4/19/2018

I just had this installed yesterday and so far we have been satisfied with the performance.

Yes, I recommend this product

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fast cooking

4/14/2018

I like its elegant looks and how fast it warms up to cooking temperatures it is a nice cooktop. The only drawback is that it stains very easily and has to be not just cleaned but actually de-stained with special cleaner every single day.

Yes, I recommend this product

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Great festures

3/16/2018

I bought because it was 1 of 2 stove tops that would fit where the old stove top existed It cooks really well but it is hard to keep clean The other down side is the types of cookware that you should or should not use on the stove top

Yes, I recommend this product

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Powerful

3/11/2018

This cook top really gets the job done the big burner is really strong It has great adjust-ability in the lower heat settings and provides more even heat than other electric cook tops weve owned.

Yes, I recommend this product

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Sleek

3/8/2018

Easy to clean with special cleaner. Sleek shiny finish. Easy to use know controls. Really five burners in four

Yes, I recommend this product

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Great product

3/8/2018

I just installed this unit and used just the first time last night. It slightly threw me off when the burner would turn on and off but everything cooked evenly and quickly. I am finding it difficult locating the correct downdraft fixtures to complete my installation.

Yes, I recommend this product

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Size problem

3/2/2018

I just got my installed It work well. However the blower assembly is too high. No normal furniture can hold it. Need to think about a smaller blower exhaust assembly

Yes, I recommend this product

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Great choice

3/2/2018

I recently purchased this cooktop and am glad I did.

Yes, I recommend this product

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Love it

3/1/2018

So much faster snd heats more evenly Looks beautiful

Yes, I recommend this product

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The cook top looks great

2/25/2018

Very nice finish to the cook top and the downdraft works really well. The bridge surface element is a very nice feature

Yes, I recommend this product

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Beautiful

2/21/2018

This beautiful stove stop is very sleak and efficient Very beautiful and fully functional.

Yes, I recommend this product

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beautiful and so efficient

2/9/2018

I was never happier with any appliance. This downdraft cooktop is all I ever wanted

Yes, I recommend this product

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Good features.

2/9/2018

Very happy with our GE Cooktop. It is functional and looks really nice in our kitchen.

Yes, I recommend this product

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GE Cooktop

1/30/2018

Great Cooktop Love all the great features. Bought it in black and matches our granite countertops perfectly.

Yes, I recommend this product

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Replaced an older downdraft GE cooktop

1/25/2018

Got this model since it was advertised as a drop in replacement. Almost. The countertop cutout - yes. The general location and use of the downdraft - yes. Connection to ductwork - not even close. Use and general appearance of the cooktop - double yes. Obvious difficulty in reconnecting the ductwork made the installation needlessly complex and difficult - otherwise - love the new cooktop. BTW - the downdraft design is much improved over prior model so the pain and difficulty is worth it.

Yes, I recommend this product

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KITCHEN ISLAND COOKTOP

1/15/2018

Works great and heats very fast but difficult to keep clean

Yes, I recommend this product

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Easy to install

1/12/2018

Just installed my GE profile and I was hesitant because I have never done it before. It was fairly easy. Followed instructions. Fit perfectly and duct work was not the same but I removed some of previous duct work and fit it in fine.

Yes, I recommend this product

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As advertised looks great works great

1/5/2018

bought this a few weeks ago and so far so great. love the features love the look glad we made this choice

Yes, I recommend this product

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Great product

11/27/2017

This cooktop is amazing Weve had it for just a few weeks and its been such a breeze to keep clean. Another feature that I love is it heats up very quickly and its easy to adjust the cooking temp. This is very important to me because I usually have a gas cook top.

Yes, I recommend this product

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GE Profile Cooktop

11/17/2017

Purchased a GE Profile black about one month ago. Appearence is quite nice. Installation was relatively easy Operation and features seems easy. so far the only complaint is that there is haze on the cooktop and no matter what we do we are unable to eliminate it. There is a light over the island where the cooktop is located and the cooktop allways appears like is has not been cleaned.

Yes, I recommend this product

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Not easy to install poor design of downdraft part

11/13/2017

Directions were not as clear as they should have been for installation. The dimensions for cutting the exhaust hole were misleading. Also the electrical connection is in the front so you have a large cable right where the door opens. The previous cooktop had the electrical connection toward the rear of the appliance and was out of the way. Exhaust duct is poorly designed with extra metal that makes a clean installation missing. The electrical installation part should be included not sent for separately. Not sure yet if I like the product but the build quality shows poor design for the downdraft parts.

No, I do not recommend this product

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Beautiful Cooktop

11/5/2017

I had a different cooktop in the past that was also a GE cooktop. These are awesome products. Looks good cooks great. Cant beat it

Yes, I recommend this product

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Black on Black Cooktop works great and cleans easy

11/5/2017

This 30 black on black cook top works great and is easy to clean. The black does not show burn marks or grease or grim like my old white cook top did.

Yes, I recommend this product

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Looks great on our island.

11/4/2017

Had for a month now. Works great but always cleaning it. Shows every spatter and fingerprint.

Yes, I recommend this product

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Great Replacement

11/3/2017

Purchased this to replace an older model that would not allow large pots and pans to sit flat on the burners. This works great. Reviews said the down draft fan worked great. Dont see much difference between the old model and the new. Looks like an overhead vent fan is in the future.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Fit Guarantee

Replacing a similar cooktop from GE or another brand" GE cooktops are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Four radiant cooking elements

Cook foods quickly and evenly on this sleek, glass surface


9"/6" Power Boil element

Use different pan sizes on this single, 3,000-watt flexible element that produces rapid powerful heat


Bridge Element

Combines cooking elements into one cooking area


Downdraft exhaust

Powerful exhaust system effectively pulls smoke and steam out of the kitchen


Control lock capability

Protects against unintended activation


Knob controls with black glass surface

Achieve a modern look with the convenience of knob controls


Hot surface indicator lights

Know when elements are too hot to touch with a quick glance


Cooktop "On" indicator light

A light lets you know when an element is active


Knob controls with black glass surface

Achieve a modern look with the convenience of knob controls

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