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GE Appliances Logo

GE Profile™ Series 30" Free-Standing Convection Range with Induction

Model # PHB920SJSS

 4.6 out of 5 (55 Reviews)

Available in 4 Color(s)

Regular Price $2,100

Our Price $2,093

After Applicable Rebates

Our Price

$2,093

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Edge-to-edge cooktop

A large, seamless surface makes it easy to wipe away messes


WiFi Connect

Wirelessly control oven functions from your smartphone


Induction technology

Innovative, fast, efficient cooking


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent.


Synchronized elements

Control two elements with the touch of a single button and create a larger cooking surface for big cookware like griddles


Electronic touch controls

Confidently operate the oven with one easy touch


Self-clean, heavy-duty oven racks

Conveniently clean your oven and racks together


Fifth element warming zone

Provides low-heat capability for foods


Self-clean with Steam Clean option

Clean your oven the way you want


Fast preheat

Make hot meals in a hurry with less time preheating


Hidden bake oven interior

Make cleanup easy by eliminating hard-to-reach areas

Features:

  • Edge-to-edge cooktop
  • WiFi Connect
  • Induction technology
  • True European Convection with Precise Air
  • Chef Connect
  • Synchronized elements
  • Electronic touch controls
  • Self-clean, heavy-duty oven racks
  • Fifth element warming zone
  • Self-clean with Steam Clean option
  • Fast preheat
  • Hidden bake oven interior

From the Manufacturer

Interactive Tour

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Videos

CAPACITY
Total Capacity (cubic feet) 5.3
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Drawer Type Storage
App Filter - Cooktop Type Induction
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Single Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
App Filter - WiFi Connect Built-In
App Filter - Edge-to-Edge Cooktop Yes
APPEARANCE
Handle Color Stainless Steel
Handle Design Designer Style
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Full-Wrapped Stainless
Color Appearance Stainless Steel/Gray
POWER / RATINGS
KW Rating at 208V 10.3
Bake Wattage 2850W
KW Rating at 240V 12.4
Broiler Wattage 3800W
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 240.0
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.5
Overall Depth 28.0
Depth with Door Open 47.875
Oven Interior Dimensions (W x H x D) (in.) 24-1/2 x 19-1/2 x 19-3/8
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 260.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean with Steam Clean Option
Hot Surface Indicator Lights 5
Cooktop Burner Type Induction
Cooking System True European Convection with Precise Air
Element - Center 6" 100W Warming Zone
Element - Left Front 8" 2500W Sync Element
Oven Rack Features 3 Self-Clean Heavy-Duty Oven Racks
6 Rack Positions
Melt Setting Yes
Oven Features 6-Pass Broil Element
Hidden Bake
WiFi Connect Built-In
Cooking Technology Convection
Cooktop Surface Edge-to-Edge
Gray Patterned Ceramic Glass
One-Piece Upswept
Connected Capabilities Amazon Alexa
DiGiorno
Drop
IFTTT
Innit
Nest
The Google Assistant
Configuration Range with Storage Drawer
Control Type Digital Temperature Display
Electronic Oven Controls
Element - Right Front 11" 3700W Power Boil
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Recipe Conversion
Auto Self Clean
Certified Sabbath Mode
Chef Connect
Control Lock Capability
Convection Bake
C° or F° Programmable
Delay Bake Option (Time Cook)
Delay Clean Option
Electronic Clock & Kitchen Timer
Fast Preheat
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Steam Clean
Interior Oven Light 1 Halogen
Preheat Notification
Control Location Backsplash
Element - Right Rear 6" 1800W
Storage Drawer Features Removable Full-Width
Heating Element "ON" Indicator Light 5
Element - Left Rear 8" 2500W Sync Element

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (55 Reviews)

90% of reviewers recommend this product.

Super fast

9/20/2018

I have only used the oven twice since I purchased it but it worked great. The cooktop is amazing It is so fast and so efficient and the fact that it automatically turns off when the pot is removed is a also great bonus feature in my house I highly recommend this range.

Yes, I recommend this product

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Cooking made more fun

9/13/2018

Really like the fast temp rise and consistent temperature of the induction stove top. Works excellent for canning. Oven does a beautiful job of baking. This range made cooking extra fun It feels like a partner instead of just a tool.

Yes, I recommend this product

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Great range.

9/6/2018

We bought this model because we have a similar induction from GE and love it.

Yes, I recommend this product

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Better Than Gas

8/30/2018

Always thought that gas was THE way to cook... until now... this induction range beats the old smooth top electric we had and rivals a gas range giving the chef control over the flame... no more excuses

Yes, I recommend this product

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Love induction cooktop cooking

8/30/2018

Does all that I need for everyday cooking. Constant temperature makes candy making easy. Only complaint which is minor is the bottom drawer for storage of things like pizza pans and cookie sheets is a bit flimsy. Dont use it that often so it doesnt distract from the efficiency of induction cooking.

Yes, I recommend this product

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induction range

8/30/2018

works greatboth the induction and the convection well built and sealeddoesnt heat up the kitchen like my old one

Yes, I recommend this product

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How Do I love they

8/30/2018

Great new way to cook. It is fast clean up a breeze and wonderful even cooking. I have now owned this stove for six months and would never consider any other way of cooking. It took me a week to learn to adjust my technique of cooking. I needed to purchase new pots and pans that are compatible with the stove. What a treat to own these new pans. Oven is nice and big and everything cooks great. Do not hesitate to purchase this method of cooking.

Yes, I recommend this product

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Best thing to happen to our kitchen

8/30/2018

Weve had this about three months and Im still amazed at how fast it boils water. The temperature control on the stove top is incredible better than gas. Multiple people weve had over have mentioned how sleek it looks and the wifi connected oven is great for preheating while we are on a walk so that everythings ready to go when we want it.

Yes, I recommend this product

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Great features and easy to use

8/30/2018

We bought it about a couple months ago and enjoying baking and cooking new recipes. Very easy to use. I like the interface to the phone app.

Yes, I recommend this product

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Modern Range

8/27/2018

Going from traditional electric range to this induction range is like going from a flip phone to a smartphone. Food cooks and bakes much better and much quickly. Simple meals that took 45 minutes on our old range now only take 20 minutes. The notifications from the oven on our watches when the over is ready or timer near complete/finished are awesome.

Yes, I recommend this product

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We love our new range

7/22/2018

We had this range for over a month now and we just love

Yes, I recommend this product

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Beeps Randomly and Needs to be Reset

6/25/2018

We got this range as a replacement for our previous GE induction range when it had a problem with the mother board in February 2018. This range starts beeping at random times with a F9+ error when it was only 2 months old. The oven needs to be reset to run.

No, I do not recommend this product

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NICE FEATURES

6/11/2018

I just got this range and it is very easy to use. The range is very user friendly. I also think that GE warranties should go longer than one year like most other appliances.

Yes, I recommend this product

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Cooking done with precision

4/24/2018

Using induction range for over 6 years and would not change for gas or electric. The sheer performace and efficiency out weighs any other form of indoor cooking. The oven has features to allow artesian breads and European pastries to be made with consistency in convection mode. Sear a roast on the cooktop almost instantly them place in the oven in Roast mode and be ready to please your family. You will not regret the investment in this appliance for the service that induction will fulfill in you kitchen.

Yes, I recommend this product

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Excellent quality and service

4/20/2018

Very happy with my new range. This is my third GE range in forty years and the only brand I have bought. Excellent dependability

Yes, I recommend this product

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Takes time to get use to and adjustment

4/5/2018

I have only had this for under a month. This is my 2nd one. First one didnt work as soon as it entered the door so got it exchanged. The syncing of burners is loud and high pitched which I dont like so wont use it since it hurts my ears. That was the case with both rangers. The back right burner seems to get hot slower then the rest. As for the oven well not liking it as it is taking the time the recipe says plus half more of what it says if not twice as long as it says. Also I cant seem to connect the range with my phone. That might be more me though. I do like though how the stove top stays cleaner and does not get hot except for where the pan is nice with kids.

No, I do not recommend this product

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SAVES TIME

3/31/2018

I HAVE USED THIS STOVE SINCE SEPTEMBER 2017. IT IS EXCELLENT. SPEEDS COOKING UP. LESS TIME WAITING FOR BURNERS TO HEAT. ONLY HAVE NEED TO USE THE OVEN A FEW TIMES BUT IT BAKES COOKIES SO THEY ARE CRISP WITHOUT BURNING. UNABLE TO HAVE A GAS STOVE BUT I THINK THIS IS EQUAL OR BETTER.

Yes, I recommend this product

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Fabulous range

3/29/2018

I bought this range in December 2017 andI love it. My friends love coming to my house to cook just to use the range.

Yes, I recommend this product

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Better than a gas stove

3/25/2018

I thinks induction cooking is better than gas It cooks so much faster than a gas stove and adjusts just like a gas stove.

Yes, I recommend this product

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has everything I wanted to have in a stove

3/20/2018

I am glad that I purchased it. Induction is the way of the future. works perfectly. I do a lot of baking: oven conventional and convection just fine. a nice feature is switching between Celsius and Farenheit as well as controlling the oven with the Alexa app.

Yes, I recommend this product

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Love it

3/14/2018

Love this stove. Speed control of heat and cleanup a breeze. Very easy to learn to cook on this stove. Cooking on the stove is like having gas and electric at the same time. I am a happy cook.

Yes, I recommend this product

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Outstanding unit

3/6/2018

I have haad this unit for almost 2 months. Love it. Food heats faster. Uses lower settings to get job done. Love all the features. Highly recommend.

Yes, I recommend this product

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World class range

3/6/2018

This is without doubt the best range I have ever owned it is quick to heat and control temperature on the top and the oven is A pleasure to use cannot wait to purchase OTR microwave with chef connect

Yes, I recommend this product

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i am loving it

2/17/2018

i got my new stove last month and am so happy with it. The induction cook top works very quickly heating the food and it is a plus that the burner turns off soon after pan is removed. i am enjoying the oven wifi also. its a great looking stove too.

Yes, I recommend this product

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Induction is the way to go

2/12/2018

Boil water in less than a minute. Convection cooks evenly. Would like to have been told it required induction cookware. Over all I am happy with the purchase.

Yes, I recommend this product

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INDUCTION

2/9/2018

Love it so far-love the induction cook top have not tried self clean yet

Yes, I recommend this product

Induction range

2/5/2018

I have never used an induction range before I love the instant heat feature of cooking

Yes, I recommend this product

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Enjoying my new appliance

1/31/2018

I was all set to buy a range with a gas cook top and electric oven but the salesman introduced me to this induction option which has worked out very well for me. It saved us money because we didnt have to add any new gas line or change electric service and the induction cooking is as easy to control as gas with less mess. It does make a light hum when it cooks but I dont mind that. Clean up is much easier than on my former electric cook top because it doesnt get as intensely hot for as long a period of time to bake on spills. I also feel its safer for my grandchildren to use.

Yes, I recommend this product

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Beautiful great extras

1/27/2018

like fast boiling burner 2 burners combine into 1 long burner

Yes, I recommend this product

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LOVE LOVE LOVE

1/20/2018

I have had this appliance for about 1 week purchased after exhaustive research. I am happier with it than I hoped to be. I wanted a range that had the ability to have gas-like control over elements and this has not disappointed. Control with no open flame is a win-win

Yes, I recommend this product

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works great

1/17/2018

Had this for almost 2 months. Seems to work well. Induction very responsive quickly.

Yes, I recommend this product

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Great Range

1/11/2018

I am very pleased with this range. The oven heats up very quickly. As expected the stove is amazing. I had to ditch any non-magnetic pots but that was expected. The stove top only gets hot where the hot pan touches the glass. Having the cool cooktop and the controls to the back of the range makes this an ideal setup for those of us with small children. I have had the range for about 6 months as of this writing and couldnt be happier with it. Thank you GE for producing a quality product. I hope you will protect the profile series and make sure you keep this line top of the line no matter the cost. The plastic pieces on my profile microwave were a disappointment. This range recovered my faith.

Yes, I recommend this product

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Love this stove

1/5/2018

This is my second induction range. What I like most is that the control panel is off the cooktop since my last range blew up after only a couple of years. This stove cooks beautifully

Yes, I recommend this product

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The cooking part works great

1/4/2018

Ive had this stove over a year now.The induction top works great boils water really fast and cooks everything fine . The Oven is very good the fan makes it so the food cooks evenly it works better then any oven Ive ever had before. The only problems are the storage area under the oven is hard to open the area that you put your hand on to pull it is slippery . Its an indention on the front partand its not very deep to get your hand in and somewhat rounded so your hand can slip rather then pull. The other thing is there is no top light so you cant turn on a light to see the top of the burners or have a little more light in the kitchen as other stoves have. But if your willing live with those two problems its a great stove.

Yes, I recommend this product

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Won this

1/3/2018

It meets all of the claims in advertising about quick cooking. Love it as it saves me time in preparing meals for my family.

Yes, I recommend this product

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Excellent

1/1/2018

I really love the induction and convection. It is amazing how quickly it cooks without the messy burnt spots.

Yes, I recommend this product

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Great

12/26/2017

Purchased beginning of November. Love the way it cooks and bakes.

Yes, I recommend this product

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Nice lookibg

12/23/2017

I bought induction I like the sleek looking but its confusing

No, I do not recommend this product

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Like gas without the mess

12/15/2017

overall very happy with my stove. it has all features of gas without smellno 99p heat in room.

Yes, I recommend this product

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Amazing looks with great quality

12/13/2017

I had recently purchased and love strolling through the kitchen and seeing this beauty. The quality is top notch.. love the features.

Yes, I recommend this product

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Great Range

12/11/2017

Closest to cooking with gas in Florida Totaly pleased with being able to regulate heat instantly on range top

Yes, I recommend this product

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Induction range is best if both worlds

12/9/2017

Ive had electric cooktops my entire adult life and was used to their slow response times when increasing or decreasing the heat but Ive always been nervous about gas and open flames. The induction range is great because it instantly raises or lowers the power to the pot or pan there is no heat produced on the cooktop itself and cleaning is a breeze Also the oven is large and does regular and convection baking.

Yes, I recommend this product

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A little dissapointed

12/7/2017

The range seems to be working and we have enjoyed cooking with it so far over two days. Why the 2 stars because we need more time of use to give a good judgement. The one thing that we took 3 stars away is the quality of the bottom draw It does not ride level. The runner system seems to be off on the bottom right. I have removed it 15 times and reinserted it without luck. Maybe it is not manufactured correctly or just a poor design. Not sure. We have nothing in it to cause it to be not level.

No, I do not recommend this product

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So far so good

12/5/2017

Cooking great so far. Only draw back so far is how loud the induction cooktop is when activated. Boiling time is much better than my previous induction oven which was a samsung. I am very happy so far

Yes, I recommend this product

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Great Stove

12/3/2017

Better than we thought never experienced induction stove top cooking before... it was a little tricky at first we had to sort through all our pots and pans and donate the ones that were not magnetic. So happy with the rapid boil feature we use it daily and no more cleaning the liners beneath the electric coils No more smells from spills because it only gets hot under the pan not the whole stove top Oven is steam cleaning which is also better overall

Yes, I recommend this product

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GE give correct information to the customer

12/2/2017

I have had this range for only two days but have some observations that are important. Overall I think I will really like this product but my concern is with GE providing correct information to the customer. First the installation guide says to remove the knockout ring so the opening is 1-3/8 instead of 1-1/8 as it comes from the factory. This part must be defective because there was no pressure that would dislodge it. The date on these instructions was from 2009. Are you making it differently? A proper GE cord was used and the fit was extremely tight. Second the insert Part No. 49-80597. 07/09 included with the information packet says painted / enameled bottom pans are not recommended to be used on the glass cooktop. Why? Really? I downloaded the manual for this range and it says heavy bottoms made of cast iron magnetic stainless steel and enameled steel work best. This is a contradiction. What is the answer? Will the pan get damaged or the cooktop? Third after baking off oven residues I baked a batch of sourdough bread in the configuration recommended for this oven. The right back loaf of four small loaves was scorched on the back side from the convection unit. The old oven never did this on convection mode. Fourth this oven is complicated enough that a manual should be included when shipped. The Quick guide you include is on a large folded format that is horrible to find information on. It is two sided and folded like a map That is not acceptable.

Yes, I recommend this product

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High hopes but bad results

12/1/2017

The ceramic surface is already bad just in 2 months without any food overflowing while cooking. Pans get heated too much in the center so food gets charred in the center

No, I do not recommend this product

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Love the induction top

11/26/2017

I wanted an induction top and after much research I chose this one. Im so happy I did. You can cook a meal in half the time and with full control. Much nicer than even gas stove.

Yes, I recommend this product

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Nice cooktop nice oven

11/17/2017

We acquired this and other GE appliances as part of our kitchen remodel project. We really like the induction cooktop though we had to replace our old pots which were aluminum and the oven works great though we have not really used it in convection mode yet. The WiFi connectivity alerts us when the oven is ready and having a timer that is separate from the oven on/off timer is a plus.

Yes, I recommend this product

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Love induction

11/15/2017

For almost one year I used an induction burner and was sold on how quickly it cooked. When I saw the stove I decided to buy it and am happy with it. PROS: 1The burners heat up quickly cook well and cool down quickly. Therefore the kitchen does not heat up while cooking. 2 The panel is easy to read and intuitive how it works. 3 Nice design with a variety of size burners. CONS: 1 Once something is cooked or water boiled I have to remove it from the stove top otherwise the stove becomes hot just from the pot being there. 2 With a smooth edge if something boils over it can go down the side of the stove. This is not good since it is between cabinets. I need to really keep an eye on whatever is cooking because it does boil much quicker than on an electric stove.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Edge-to-edge cooktop

A large, seamless surface makes it easy to wipe away messes


WiFi Connect

Wirelessly control oven functions from your smartphone


Induction technology

Innovative, fast, efficient cooking


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent.


Synchronized elements

Control two elements with the touch of a single button and create a larger cooking surface for big cookware like griddles


Electronic touch controls

Confidently operate the oven with one easy touch


Self-clean, heavy-duty oven racks

Conveniently clean your oven and racks together


Fifth element warming zone

Provides low-heat capability for foods


Self-clean with Steam Clean option

Clean your oven the way you want


Fast preheat

Make hot meals in a hurry with less time preheating


Hidden bake oven interior

Make cleanup easy by eliminating hard-to-reach areas

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