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GE Appliances Logo

GE Profile™ Series 30" Slide-In Front Control Gas Double Oven Convection Range

Model # PGS960SELSS

 4.6 out of 5 (63 Reviews)

Available in 4 Color(s)

Regular Price $3,100

Our Price $3,093

After Applicable Rebates

Our Price

$3,093

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replace your old 30" free-standing range with a new 30" slide-in model. GE slide-in ranges are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Edge-to-edge cooktop

A large, continuous cooking surface gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner


21,000 BTU Tri-ring burner

Versatile burner creates intense heat perfect for searing, frying and sauteing


Extra-large integrated reversible cast iron grill/griddle

Enjoy ultimate cooking versatility. Cook up to six grilled cheeses on the industry's largest integrated griddle, and then flip it over to grill your favorite foods.


Dual purpose center burner

Cook your way with a round burner for steaming broccoli and an oval burner for griddling sandwiches


18,000 BTU Power Boil burner

Boil water fast with intense heat from this 18,000 BTU burner


WiFi Connect

Wirelessly control oven functions from your smartphone


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


True European Convection

Achieve delicious results from a third heating element and fan combination


6.7 cu. ft. total double oven capacity

An upper everyday oven preheats quickly while the larger lower oven is perfect for dinner parties and large meals


Self-clean, heavy-duty oven racks

Long-lasting racks look great and can be cleaned at the same time as the oven


Temperature Probe

Internal probe allows monitoring of roasts and meats to assure they are thoroughly and accurately cooked without opening the oven door


Self-clean with Steam Clean option

Clean your oven the way you want

Features:

  • Fit Guarantee
  • Edge-to-edge cooktop
  • 21,000 BTU Tri-ring burner
  • Extra-large integrated reversible cast iron grill/griddle
  • Dual purpose center burner
  • 18,000 BTU Power Boil burner
  • WiFi Connect
  • Chef Connect
  • True European Convection
  • 6.7 cu. ft. total double oven capacity
  • Self-clean, heavy-duty oven racks
  • Temperature Probe
  • Self-clean with Steam Clean option
CAPACITY
Total Capacity (cubic feet) 6.7
Capacity (Cu. Ft.) 2.4 Upper / 4.3 Lower
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Cooktop Type Continuous Grates with Griddle
App Filter - Tri-Ring Burner Yes
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Slide-In Double Oven
App Filter - Convection Yes
App Filter - Fuel Type Gas
App Filter - WiFi Connect Built-In
App Filter - Edge-to-Edge Cooktop Yes
APPEARANCE
Control Knobs Stainless Steel
Handle Designer Style
Stainless Steel
Installation Flush Appearance
Free-standing cut-out
Cooktop Burner Grate Color Matte Black
Oven Door Features Big View Oven Window
Color Appearance Stainless Steel
POWER / RATINGS
Top Burner BTU Rating - LP (000's BTU's) (1) 18.0; (1) 15.0; (1) 9.5/8.0; (1) 5.0
Bake/Broiler BTU Rating - Nat. Gas (000's BTU's) 7.0 / 120V Upper; 14.0 / 16.5 Lower
Top Burner BTU Rating - Nat. Gas (000's BTU's) (1) 21.0 (1) 15.0; (1) 9.5/8.0; (1)5.0
Volts/Hertz/Amps 120v; 60Hz; 15A
Bake/Broiler BTU Rating - LP (000's BTU's) 7.0 / 120V - Upper; 13.5 / 13.5 - Lower
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Trim Kit JXFILLR1SS
Optional
Griddle Reversible Integrated Grill/Griddle (Included)
LP Conversion Kit Included
Center Grate Included
WEIGHTS & DIMENSIONS
Net Weight 271.0
Height to Cooking Surface (in.) 36 1/4 +/- 1/4
Depth Without Handle 26.875
Overall Depth 29.5
Depth with Door Open 43.875
Oven Interior Dimensions (W x H x D) (in.) 24 x 9-1/2 x 19-1/8 - Upper; 24 x 15 x 20-5/8 - Lower
Overall Width 30.0
Overall Height 36.5
Approximate Shipping Weight 291.0
Cabinet Width 30.0
Height to Top of Rear Vent Trim 37.625
FEATURES
Burner - Right Front 15,000 BTU
Burner - Left Rear 5,000 BTU Precise Simmer
Oven Cleaning Type Self-Clean with Steam Clean Option
Cooktop Burner Type Sealed
Burner - Right Rear 9,500 BTU
Cooktop Burner Grate Features Continuous Grates
Cooking System True European Convection
Oven Interior 1 Incandescent
Black
Oven Rack Features 1 Self-Clean Oven Rack (Upper)
2 Self-Clean Oven Racks (Lower)
6 Rack Positions
Fuel Type Natural Gas (factory set)
WiFi Connect Built-In
Burner - Center 9,500 BTU Dual Oval
Cooking Technology Traditional Upper; Convection Lower
Cooktop Surface Deep Recessed
Edge-to-Edge
Stainless Steel
Connected Capabilities Amazon Alexa
DiGiorno
Drop
IFTTT
Innit
Nest
The Google Assistant
Configuration Double Oven Range
Self-Clean Oven Door Lock Automatic
Burner - Left Front 21,000 BTU Tri-ring Burner
Cooktop Burner Grate Material Heavy Cast Iron
Control Type Electronic Touch
Oven Cooking Modes Convection Bake
Convection Roast
Ignition System Electronic
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off
Auto Recipe Conversion
Certified Sabbath Mode
Control Lock Capability
Delay Bake Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
In-Oven Broiling
Temperature Probe
Control Location Front

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

GE Slide-In Range Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 30in Free-Standing Range with a qualifying GE 30in Slide-In Range or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (63 Reviews)

90% of reviewers recommend this product.

Sturdy

9/5/2018

After getting the back burner repaired right off the bat I have enjoyed this range. I think I would have liked an electric oven better.

Yes, I recommend this product

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Sturdy

9/5/2018

After getting the back burner repaired right off the bat I have enjoyed this range. I think I would have liked an electric oven better.

Yes, I recommend this product

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Great features

8/30/2018

We bought this about 3 months ago and have only used the upper oven so far but we really like the features and how it looks.

Yes, I recommend this product

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Perfect so far

8/30/2018

We have had our new GE Range for 7 weeks and it has functioned perfectly in all respects.The burners cook fast and the ovens cook evenly.

Yes, I recommend this product

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I love this range

8/30/2018

This is the best gas range Ive cooked on at home. The burners are fantastic. They put out incredible heat if desired. But have excellent control all the way down to minimum temp. Same for the ovens. Very nice temp control. And I like how the display shows actual temperature. No regrets.

Yes, I recommend this product

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Great features

8/30/2018

Best appliance Ive ever owned. Love the WiFi feature so I can preheat on my way home.

Yes, I recommend this product

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Amazing stovetop power

8/27/2018

This range is better than I could have hoped. The 21000 BTU burner does not disappoint and boils water as fast as my induction hot plate.

Yes, I recommend this product

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Chefs Delight

8/8/2018

May give it 5 stars yet but too early to tell. So far its been a wonderful appliance. Makes cooking all the more pleasurable. Great work on the surface burners. They perform like a top. Oven cooks thoroughly and cleanly. Cant ask for more than that. Really a pretty look too.

Yes, I recommend this product

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Love this range

8/8/2018

I am in a wheelchair and love having the controls on front instead of having to try and reach over hot pans on the stovetop. I am able to get things in and out of the top oven without assistance. The preheat is really fast. It has all the features I could possible want and more I didnt even know existed that I will soon wonder how I lived without

Yes, I recommend this product

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Great Range

7/27/2018

Stove top is great - good features. Nice design. Love it

Yes, I recommend this product

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Love This Stove

7/6/2018

Stove is fantastic Cant wait for Thanksgiving to really put it through its paces.

Yes, I recommend this product

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Double Oven

7/2/2018

I purchased this range last November and it is truly disappointing. It is hard to keep the cook top clean and smears even with recommended cleaner being used. It is hard to pull out a turkey in the bottom oven because it is so close to floor. I have burnt myself more than once. Perhaps the larger should have been on top?

No, I do not recommend this product

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Great features

6/23/2018

I have only had this stove installed for 2 days. The upper oven works great so far. Love the way it looks and am excited about being able to connect with my phone. Cant wait to try it out.

Yes, I recommend this product

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Absolutely love Cooks like no other range.

6/18/2018

I have now been using my range for a month and it puts a whole new meaning to cooking faster and the cleaning of the cook top is terrific. I absolutely love my new range.

Yes, I recommend this product

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Absolutely Amazing

6/14/2018

This oven is unreal. Evenly cooks has super cool features and most importantly it has a built in child lock feature.

Yes, I recommend this product

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Loaded with features

5/29/2018

This replaced an older double oven from a different manufacturer. The oven has a lot of features many of which we havent used yet. The oven heat is accurate and food cooks and browns more evenly than our previous oven. The only issue we have had is the control panel died after less than three months of use and had to be repaired/replaced. I think we were just unlucky. Most electronic devices will have some percentage of early failures. I would otherwise give it a 5 star rating. We updated all of our other appliances to GE at the time and have not had any problems with them.

Yes, I recommend this product

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Great Oven/Range

4/28/2018

Ive had this for about a month now and have been very impressed. The burner arrangement is perfect. Theres room to put a variety of large and small pots and pans and not have them too cramped on the burners. The griddle is a nice feature and is easy to cleanup. Both ovens are good sized and Ive been impressed at how evenly they cook. I absolutely love the baked goods mode in the smaller oven.

Yes, I recommend this product

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Great design and features

4/25/2018

Bought it 3 months ago for my new home and it is great for everyday use High quality materials and design with loaded features. I love the WIFI connectivity especially : it tells me when the over is preheated cooked and stove on/off.

Yes, I recommend this product

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Heats up fast

4/15/2018

This stove is amazing It heats up really quickly and we like the capability of being able to control it remotely with our phones The oven has a large a capacity so it can hold a lot. That heats up quickly as well. The only feature that isnt great is that it takes more time to clean than our glass top stove but this added time is well worth it

Yes, I recommend this product

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Optimal surface area use

4/15/2018

We bought this range style because is doesnt have the traditional raised rear panel so we all size pots and or pans would fit on the burner surface.

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Great Stove

4/15/2018

We purchased our stove about 6 weeks ago and couldnt be happier. We definitely chose the right product. We are avid cooks and are always trying new recipes. The dual oven is a real asset when preparing complicated meals. The stove is easy to use versatile and looks great in our kitchen. Thanks GE.

Yes, I recommend this product

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Stove top and oven work great

4/14/2018

Love the 1 minute warning when you use the timer. Love the WiFi feature. The stove top and oven work great. The knobs work smooth. Really happy with it.

Yes, I recommend this product

Awesome product

4/13/2018

This is an awesome product and cooks great and the smart features are outstanding.

Yes, I recommend this product

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Love Love Love this oven

4/6/2018

This is the most intuitive easy to use oven Ive ever had Given that I never could program the VCR and cant figure out how to use the multiple remotes on my TV I was concerned that this oven would present another electronic challenge. It is remarkably easy to use. In fact people who have come over and helped out in the kitchen have mentioned how easy it is to use. I also love the double oven feature on this slide in oven / range. Most double ovens out there are stand alone design. My slide in looks like a built in The cooking is even and I love how it adjusts automatically for temperature when using the convection feature. Cant say enough good things about this oven. Very satisfied with this purchase

Yes, I recommend this product

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all things to all people

4/6/2018

product came with house I would have brought a gas stove with one oven and 4 burners. this has two ovens and no space on tope of the stove because of the 5th burner.

No, I do not recommend this product

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So far so good

3/22/2018

Looks great and super easy to operate. Having the controls up-front is great. I love the split oven and the configuration of the burners is great. The one thing that surprised me pleasantly is that the upper oven is electric. I assumed it would be gas since this was sold as an all gas range. The bottom oven is gas.

Yes, I recommend this product

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Dbl oven

3/19/2018

Love the dbl oven without taking up too much space. Took a little time to get used to getting so low to take dishes out of the lower oven

Yes, I recommend this product

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Impressive lines

3/17/2018

Classic design that is very modern and stylish. The double oven is a great feature to speed up the cooking time for dinner.

Yes, I recommend this product

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Best double oven range ever

3/16/2018

I love it. I had double oven range before and GE has the best design and features. It is the best stove top Ive seen and used so far. I recommend it.

No, I do not recommend this product

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WiFii bluetooth double ovens Great

3/13/2018

What else could you ask for its only been a couple of months and we still have more features to explore With the recent addition of a microwave with chef connect automatic fan and light is also a great innovation

Yes, I recommend this product

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Amazing features

3/6/2018

I absolutely LOVE my range Double ovens are perfect and the bottom oven is pretty large large enough for any of my familys needs. I highly recommend it

Yes, I recommend this product

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Looks GREAT and IT AINT BROKE

3/5/2018

I replaced another GE Profile series slide-in with this model. The previous one lasted 16 years. The glass cooktop cracked and was unsafe. I had replaced my counters while I had the previous one and had the counters custom cut to the original GE Profile Slide-in. The new one fit like a glove I was afraid Id need to modify the Corian because of the depth difference but there wasnt any issues at all

Yes, I recommend this product

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Great range

2/28/2018

Great oven for a great price look foward utilizing all of its features

Yes, I recommend this product

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Love this stove oven

2/24/2018

Bought this recently for a new home. East to clean - cast iron crate double oven - really great stove.

Yes, I recommend this product

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Great range - but its not that smart

2/12/2018

Pros: Esthetically pleasing burner options are wonderful and the oven heating times are very fast. App allows for notifications when the oven is on/off and when it reaches its set temp. Cons: This being a smart oven is not that smart. We love how it connects via Bluetooth to our microwave to kick on the lights/fans but the remote start ability is lacking. Think you can turn it on remotely? Nope you forgot to push the remote enable button before you left. Seriously this whole feature is useless and should be removed entirely. I guess it has to be enabled every-time you leave the house for safety reasons.

Yes, I recommend this product

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Love it BUT......................

2/9/2018

I love the look of this over. Super easy to clean. Bottom oven is broke already. Had the service guy out he re calibrated it.. guess what still 50 degrees off. Waiting for my second service call. not good on a 3K oven: when food goes in the oven the temperature drops.

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Absolutely wonderful stove

2/9/2018

We bought this stove after about 1 year of research. We converted from electric stove to gas. This gas stove and oven performs extremely well and the stainless steel catch under the grates is easy to clean. The only problem is it is very heavy and a tight fit so it is extremely hard to move out and clean behind.

Yes, I recommend this product

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Problems

2/8/2018

We just had this installed yesterday and last night I tried to use the lower oven broiler we didnt know that option was ONLY available in the LOWER oven which makes it impossible to visually check on the function and food except by practically laying on the floor. The broiler would come on but then go off again within a few minutes and have to be reset to come back on Today I tried both ovens and the same thing happened when trying to preheat them. A service man from the store we bought it from is coming Saturday to see if it can be fixed. If not were definitely getting another stove rather than this model. Even another working model would still have the issue with the broiler only for the lower oven.

No, I do not recommend this product

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Great overall but for some flaws

2/5/2018

We wanted a range with double ovens and this one is just right. Its beautifully designed with a high-end look easy to use and easy to clean. Were happy we chose this model from GE. Our complaints: one the tiny groove along the front is extremely hard to clean. In fact the only to clean it is to use a toothpick to guid a paper towel two the oven temperatures seem to fluctuate too much and result in uneven baking. We bought three oven thermometers to test the temperatures and could not get an uniform reading

Yes, I recommend this product

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Im in love. Connectivity to iPhone is easy.

2/5/2018

I love having the double oven on the stove. It makes cooking small dishes easy and you could also cook Different types of foods because you have two ovens. The gas top is easy to adjust and I absolutely love the grill feature in the middle.

Yes, I recommend this product

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Exceptional features.

2/1/2018

A modern marvel. This is a great stove you can even monitor it remotely.

Yes, I recommend this product

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works great

2/1/2018

I bought this range 2 months ago and love the double oven and how easy the stove top is top clean

Yes, I recommend this product

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Manly look

1/29/2018

I bought this stove for my husband as a Xmas present. But who am I kidding it ended up being a present for myself as well. I appreciate the Wi-Fi technology because it gives me peace of mind knowing when the stove top is on as well as being able to set the oven from my phone.

Yes, I recommend this product

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Great Oven

1/27/2018

Love the double oven The smaller one is the one we use the most

Yes, I recommend this product

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Not sure

1/26/2018

I like to look of it.. confused with 1 electric oven and 1 gas

No, I do not recommend this product

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I like the overall look and feel.

1/24/2018

Love it- however I dont like the gas burners being as big as they are - they burned my pots handles - they burned beyond the bottom of the pots - so I can now never turn it on high - only slower heat settings - a pain - and smaller burners are at the back - hate it

Yes, I recommend this product

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Awesome Oven

1/18/2018

I bought this stove right before the holidays. The double oven was a great convenience The rapid boil and saut on the cooktop are fantastic

Yes, I recommend this product

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Cooking is fast and even

1/18/2018

I have cooked with gas ranges before and this is the best

Yes, I recommend this product

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new oven

1/18/2018

Overall good stove and oven. Would like easier temperature controls for oven

Yes, I recommend this product

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Beautiful and functional

1/15/2018

I have yet to find a complaint about this oven. It looks great and all of the features work great. This may sound stupid but one of my favorite things about it is how clear the glass is. The oven light actually allows you to see your food clearly without needing to open the door. The touchscreen is very easy to use and its wifi connectivity is awesome. No more need to use sabbath mode because you can start the oven from your phone exactly when you need to. Now if only it could get the dish from the fridge... The built-in griddle is awesome. We use it all the time. Its very easy to clean and cooks really evenly. Just be warned it gets REALLY hot. We have never even needed to use the outer burner on it cause the inner burner alone is enough to get the griddle hot enough to cook just about anything. Maybe if you were searing steak youd need to use the outer burner.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Fit Guarantee

Replace your old 30" free-standing range with a new 30" slide-in model. GE slide-in ranges are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Edge-to-edge cooktop

A large, continuous cooking surface gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner


21,000 BTU Tri-ring burner

Versatile burner creates intense heat perfect for searing, frying and sauteing


Extra-large integrated reversible cast iron grill/griddle

Enjoy ultimate cooking versatility. Cook up to six grilled cheeses on the industry's largest integrated griddle, and then flip it over to grill your favorite foods.


Dual purpose center burner

Cook your way with a round burner for steaming broccoli and an oval burner for griddling sandwiches


18,000 BTU Power Boil burner

Boil water fast with intense heat from this 18,000 BTU burner


WiFi Connect

Wirelessly control oven functions from your smartphone


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


True European Convection

Achieve delicious results from a third heating element and fan combination


6.7 cu. ft. total double oven capacity

An upper everyday oven preheats quickly while the larger lower oven is perfect for dinner parties and large meals


Self-clean, heavy-duty oven racks

Long-lasting racks look great and can be cleaned at the same time as the oven


Temperature Probe

Internal probe allows monitoring of roasts and meats to assure they are thoroughly and accurately cooked without opening the oven door


Self-clean with Steam Clean option

Clean your oven the way you want

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