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GE Appliances Logo

GE Profile™ Series 30" Slide-In Front Control Gas Range

Model # PGS930SELSS

 4.5 out of 5 (140 Reviews)

Available in 3 Color(s)

Regular Price $2,600

Our Price $2,593

After Applicable Rebates

Rebate(s): $100

Our Price

$2,593

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replace your old 30" free-standing range with a new 30" slide-in model. GE slide-in ranges are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Edge-to-edge cooktop

A large, continuous cooking surface gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner


21,000 BTU Tri-ring burner

Versatile burner creates intense heat perfect for searing, frying and sauteing


Extra-large integrated reversible cast iron grill/griddle

Enjoy ultimate cooking versatility. Cook up to six grilled cheeses on the industry's largest integrated griddle, and then flip it over to grill your favorite foods.


Dual purpose center burner

Cook your way with a round burner for steaming broccoli and an oval burner for griddling sandwiches


18,000 BTU Power Boil burner

Boil water fast with intense heat from this 18,000 BTU burner


WiFi Connect

Wirelessly control oven functions from your smartphone


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


True European Convection

Achieve delicious results from a third heating element and fan combination


Self-clean, heavy-duty oven racks

Long-lasting racks look great and can be cleaned at the same time as the oven


Temperature Probe

Internal probe allows monitoring of roasts and meats to assure they are thoroughly and accurately cooked without opening the oven door


Self-clean with Steam Clean option

Clean your oven the way you want

Features:

  • Fit Guarantee
  • Edge-to-edge cooktop
  • 21,000 BTU Tri-ring burner
  • Extra-large integrated reversible cast iron grill/griddle
  • Dual purpose center burner
  • 18,000 BTU Power Boil burner
  • WiFi Connect
  • Chef Connect
  • True European Convection
  • Self-clean, heavy-duty oven racks
  • Temperature Probe
  • Self-clean with Steam Clean option
CAPACITY
Total Capacity (cubic feet) 5.6
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Drawer Type Storage
App Filter - Cooktop Type Standard Grates
App Filter - Tri-Ring Burner Yes
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Slide-In Single Oven
App Filter - Convection Yes
App Filter - Fuel Type Gas
App Filter - WiFi Connect Built-In
App Filter - Edge-to-Edge Cooktop Yes
APPEARANCE
Control Knobs Stainless Steel
Handle Designer Style
Stainless Steel
Installation Flush Appearance
Free-standing cut-out
Cooktop Burner Grate Color Matte Black
Oven Door Features Big View Oven Window
Color Appearance Stainless Steel/Gray
POWER / RATINGS
Top Burner BTU Rating - LP (000's BTU's) (1) 18.0; (1) 15.0; (1) 9.5/8.0; (1) 5.0
Bake/Broiler BTU Rating - Nat. Gas (000's BTU's) 16.0 Bake / 16.5 Broiler
Top Burner BTU Rating - Nat. Gas (000's BTU's) (1) 21.0 (1) 15.0; (1) 9.5/8.0; (1)5.0
Volts/Hertz/Amps 120v; 60Hz; 15A
Bake/Broiler BTU Rating - LP (000's BTU's) 16.0 Bake / 13.5 Broiler
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Trim Kit JXFILLR1SS
Optional
Griddle Reversible Integrated Grill/Griddle (Included)
LP Conversion Kit Included
Center Grate Included
Grill Included
JXGRILL1
WEIGHTS & DIMENSIONS
Net Weight 224.0
Height to Cooking Surface (in.) 36 1/4 +/- 1/4
Depth Without Handle 26.875
Overall Depth 29.5
Depth with Door Open 47.5
Oven Interior Dimensions (W x H x D) (in.) 24 x 19-1/2 x 20-5/8
Cabinet Opening 30.0
Overall Width 30.0
Overall Height 36.5
Approximate Shipping Weight 244.0
Cabinet Width 30.0
Height to Top of Rear Vent Trim 37.625
FEATURES
Burner - Right Front 15,000 BTU
Burner - Left Rear 5,000 BTU Precise Simmer
Oven Cleaning Type Self-Clean with Steam Clean Option
Cooktop Burner Type Sealed
Burner - Right Rear 9,500 BTU
Cooktop Burner Grate Features Edge-to-Edge Grates
Cooking System True European Convection
Oven Interior 1 Incandescent
Black
Oven Rack Features 3 Self-Clean Oven Racks
Fuel Type Natural Gas (factory set)
WiFi Connect Built-In
Burner - Center 9,500 BTU Dual Oval
Cooking Technology Convection
Cooktop Surface Deep Recessed
Stainless Steel
Connected Capabilities Amazon Alexa
DiGiorno
Drop
IFTTT
Innit
Nest
The Google Assistant
Configuration Range with Smooth Glide Storage Drawer
Self-Clean Oven Door Lock Automatic
Burner - Left Front 21,000 BTU Tri-ring Burner
Cooktop Burner Grate Material Heavy Cast Iron
Control Type Glass Touch
Oven Cooking Modes Convection Bake
Convection Roast
Ignition System Electronic
Oven Control Features Audible Preheat Signal
Auto Recipe Conversion
Auto Self Clean
Certified Sabbath Mode
Control Lock Capability
Electronic Clock & Kitchen Timer
Front Controls
In-Oven Broiling
Temperature Probe
Interior Oven Light 1 Incandescent
Control Location Front controls

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

GE Slide-In Range Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 30in Free-Standing Range with a qualifying GE 30in Slide-In Range or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (140 Reviews)

82% of reviewers recommend this product.

Love the convection oven

10/11/2018

Love the looks and quality sorry I never had a gas stove earlier iny love

Yes, I recommend this product

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Poorly designed On 2nd Repair in 6 Months

10/10/2018

Stay away from this gas range from GE. We have had it for 6 months and it is on its second repair for two completely different problems. Also GE has designed the griddle with one burner in the middle- the result is that it does not heat the griddle evenly. I cant understand what they were thinking. That alone is a very good reason not to purchase this oven...another issue is that the surface is extremely easy to scratch and the burners themselves have stained in a way that cannot be clean. Since you are not allowed to mention service issues on this review forum I will just say that the oven was broken when it arrived with a fan issue and now it needs a new control panel because it turns itself off while preheating and doesnt maintain the correct temperatures.

No, I do not recommend this product

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Very pretty unit

10/9/2018

I just had this unit installed the other day and look forward to using it during the holidays. Its very pretty and even though I had the Cafe line years ago I think the Profile will be just as good.

Yes, I recommend this product

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Modern elegant style - great performance.

10/6/2018

I just bought my new range but have used the griddle on top several of the burners and the convection. Its awesome...I love it. And it looks very nice in my kitchen.

Yes, I recommend this product

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Great stove and oven

10/6/2018

We love our new stove The center grill on the stove is great but need to watch it as it will get very hot in the center. Thats to be expected but FYI very hot. Also like how we were able to get all matching appliances with this series.

Yes, I recommend this product

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Beautiful range

9/26/2018

My husband bought this for me as a gift. I love to bake when I can and it is a dream oven. Very nice features

No, I do not recommend this product

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Beautiful Range

9/25/2018

Ive only had mine for 3 days and have only used the burners but I love this range. I made pancakes bacon sausage for dinner used the griddle it worked excellent. Looking forward to using the oven and learning all the different features. Would definitely recommend this product.

Yes, I recommend this product

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Love it

9/21/2018

Just installed but love it so far. Have baked and cooked on the top. So far so good. Hope it lasts 24 years like the one we replaced. Both are GE Profile models.

Yes, I recommend this product

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Excellent range

9/14/2018

We are very happy with this range. It replaces an older Profile model that served for many years. This one has the added benefit of a dual purpose center burner which we have found to be very handy. The other dual purpose burner heats a big soup pot of boiling water in record time or provides the lowest of simmering capabilities. The oven is also slightly larger than our older model. Overall we are delighted we chose this model.

Yes, I recommend this product

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Numerous features solid performance

9/14/2018

Bought to replace standard range. Very happy with purchase. Definitely cooks faster and more evenly due to burner btu and design. Griddle feature is extremely handy and useful. High quality ratings.

Yes, I recommend this product

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Asset to any kitchen

9/6/2018

This range looks fabulous has versatile features is easy to use and cleans like a charm I love the multi-purpose burners especially the simmer for my Dutch oven cooking. The stove top cleans with a damp paper towel without streaking. The only issue was giving up the double oven for a storage drawer.

Yes, I recommend this product

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This Range has all the features my wife wanted

9/6/2018

We bought this range a little over a month ago we absolutely love it. My wife bakes a lot and really appreciates the proofing setting for her bread products. Her next favorite features are the Broiler and Convection.

Yes, I recommend this product

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Cooking with gas

9/6/2018

The stove top burners and the convection oven are terrific. Heats up quickly great temperature range and control.

Yes, I recommend this product

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Good looking and cool evenly

9/6/2018

Ive been using it for a month and really enjoy cooking with it. All settings are efficient its also easy to clean.

Yes, I recommend this product

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AWESOME PRODUCT

9/6/2018

Bought a few months ago. Love that I can cook on low/med heat.

Yes, I recommend this product

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I love my new range

9/6/2018

I bought this 4 months ago and it is awesome It works great and looks great

Yes, I recommend this product

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Panel screen not responding

9/5/2018

Just bought this a month ago. Just had it installed. Touch pad screen stop working before I ever used the oven.

No, I do not recommend this product

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Fantastic Range

9/3/2018

We bought this for our home a couple of months ago and couldnt be happier. Great cooktop performance all burners have precise heat control. The oven also cooks food evenly and heats up fast as well. Besides funtionality this range also looks great and has easy to use controls.

Yes, I recommend this product

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Great Upgrade

9/1/2018

We upgraded our GE Profile with the new better looking Profile. The stainless steel knobs were a great added touch and worth upgrading just for that. But the much meatier cooking grates make the stove seem more commercial yet it still has the home feel to it. Its definitely a step up from the old version and still reasonably priced.

Yes, I recommend this product

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I love the remote access

8/31/2018

I love how I can start cooking items in the over with delay start and being able to turn on the oven from my phone.

Yes, I recommend this product

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Bad quality control

8/31/2018

Defective when arrived oven would not stay on. Was replaced but second one worked about a month then that oven stopped working also. Was repaired under warranty. Working now for 6 months and very nice range both looks and performance but still worried because two defective stoves in a row seems to indicate a manufacturing problem.

No, I do not recommend this product

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Easy to Use

8/30/2018

Bought through builder. Dont like how the heat radiates around the stove cabinets and micro above ... everything too hot to touch without a mitt. Love the gentle ding when items are ready. There should be a bit more space between the burners and griddle for using big pots or frying pans. Its very good looking.

No, I do not recommend this product

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Nice clean look

8/30/2018

Works great so far. have been using it for 3 months

Yes, I recommend this product

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Love

8/30/2018

We replaced our builder grade stove/oven with this one and have been thrilled with it The oven heats up quickly and quietly and the burners are great

Yes, I recommend this product

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Powerful and pretty

8/30/2018

Love the look of this stove- the burners are so powerful it has taken me awhile to get used to them coming from an old electric stove. Baking is great- fast preheat and even baking for pies and cookies. Be aware that you do NOT need to adjust the temperature when you use convection- the stove does it for you.

Yes, I recommend this product

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Great features

8/30/2018

We are a GE family. Refrigerator stove dishwasher washer and Dryer

Yes, I recommend this product

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Love it

8/30/2018

So happy. Easy to use and clean. Very powerful and looks great

Yes, I recommend this product

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Mediocre Performance for the Price

8/26/2018

Convection oven setting doesnt seem to cook as fast or thoroughly as our last convection oven. Cooktop knobs easily snagged on aprons or clothing. When standing in front of stove it is easy to bump the panel controlling oven. Slight touch changes settings or turns off.

No, I do not recommend this product

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Outstanding Range

8/26/2018

It is a top-level product and looks great too Controls ease of use ease of install done by kitchen contractor all tops.

Yes, I recommend this product

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Great Performance

8/26/2018

Range heats up quickly provides accurate temperature control. Range of burners is adaptable to different cooking needs. Digital display is wonderful and convenient to manage.

Yes, I recommend this product

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Love this range

8/24/2018

We bought this 2 months ago and absolutely love it. We were looking for a range with a stainless steel top and loved that we found GE made one. We really like the reversible griddle and that the oven has the meat probe as well as the variety of burners. Everything we have baked so far or cook on the cook top has turned out perfect and the touch controls are so easy to use. Love that the stove top has 3 grates so they fit in the dishwasher instead of having to wash in the sink because of the size.

Yes, I recommend this product

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Very Stylish

8/18/2018

I selected the GE Profile series for style and quality . I love the slide-in look. It is very elegant and stylish Easy to use thus far. I need to read the manual to figure out how o use the broiler..lol. I like this model vs. another model because it contains the both the middle burner and flat grate giving you options of use . The knobs facing front vs being top is another get feature. It cooks and bakes very well.

Yes, I recommend this product

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Looks like a high-end range without the cost

8/16/2018

I have always preferred cooking on gas and finally after living in our current home for 10 years we were able to purchase this one. I am anxious to bake bread in this oven. Plus the grandchildren are going to love helping to make pancakes on the griddle

Yes, I recommend this product

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Perfect Range

8/11/2018

There is a wide variety of burnersBTUs and sizes. Be sure to read manual so you get the second half of left front burner and middle burner by pushing in as you turn. Cast iron griddle has good detail in instruction manual too. Convection is true temperature. Love it

Yes, I recommend this product

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Brand new touch panel bad

8/9/2018

The touch panel was bad upon delivery Installed a few days ago and the oven doesnt work. Stove top works great. We had to have a repair man come to our home with a range that was just pulled out of the box and we can not even use the oven. The repair man said he has to replace the entire touch panel once again on an oven that has NEVER been used. So we will be going on 2-3 weeks without a BRAND NEW oven that does not work.

No, I do not recommend this product

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Nice features

8/7/2018

Nice unit many features still learning WiFi features

Yes, I recommend this product

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Looks Great

7/30/2018

Just installed today so much nicer looking than my old range. The large even heating center burners for the griddle are great To operate the outside center burners after lighting the center continue around to the stop at low then PRESS IN and continue to Rotate to the FULL center burner settings for the griddle. This is very non-intuitive the first time and GE should consider a note on the unit for new users Also feel free to ignore the useless instructions for WiFi setup. Download the GE app and follow the instructions on the App which for this model includes holding down the remote enable button the stove and connecting to the stove with your mobile device e.g. phone or ipad. I lowered my overall rating to 9 because of the poor instructions for the griddle control and WiFi.

Yes, I recommend this product

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Love it

7/9/2018

My new 30 stove is wonderful. I love it. The power is amazing.

Yes, I recommend this product

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I would advise anyone NOT to purchase this product

7/5/2018

We purchased one 6 months ago and are having our 3rd one delivered because of a faulty control board they have tried to order a new replacement part and always on back order. Will never purchase a GE appliance again Having to wait six months to having a working oven is ridiculous and why dont they have replacement parts We will see if the 3rd one works if not the company is getting a call for a full refund

No, I do not recommend this product

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Love IT

7/4/2018

Changing over from electric to gas. Installed just yesterday and I love it.

Yes, I recommend this product

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So far we love it

7/4/2018

I give this range four stars only because of the heat that it puts out when cooking on the stove top or in the oven. Our previous electric range didnt put out as much heat but this gas range is our first experience cooking on gas in our home. The range looks modern and sophisticated--we really like the features and the cooking experience.

Yes, I recommend this product

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amazing

6/25/2018

I have always inherited the oven and cook top from the home builder / owner. I took the advice the dealer who had other high end units. I love the features style and how easy it is to clean. Just downloaded the app and being able to preheat the oven as i am leaving the grocery store rocks.

Yes, I recommend this product

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Great looking and features

5/25/2018

I bought this a week ago as recommended by a friend. Its features are beyond my expectation. The cook top is powerful and easy to clean. I expect the oven will give me the same satisfaction.

Yes, I recommend this product

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Excellent technology integration

5/1/2018

It was a breeze to get online hook up to Nest smoke detector service and send notifications to my Apple Watch for events like the oven is ready or timer is done Great stuff And yes we are happy with the cooking too

Yes, I recommend this product

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Ge profile

4/27/2018

Love it the burners are nice and big and cooks fast. It looks beautiful too but I dont likethat the remote enabled turns off all the time. Also I dont like how you cant lock control while the oven is on

Yes, I recommend this product

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Much better than our last oven

4/25/2018

Overall we really like the range. Oven heats up quickly which is nice. Front burners are much more powerful than our old gas range. Did not think the appliance app would be useful but it is.

Yes, I recommend this product

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Looks great.

4/23/2018

I love the looks of this range and the display. It looks like a high end appliance. One thing I like better on this range than others I looked at is the size of the griddle. Its much larger than most.

Yes, I recommend this product

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Great features

4/21/2018

I purchased 3 months ago. Ive been satisfied so far.

Yes, I recommend this product

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Great appliance

4/20/2018

This gas range was purchased about 6 weeks ago. I have been baking ever since - its an excellence range

Yes, I recommend this product

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it rocks...

4/19/2018

Slide in level cooking machine bring it...ill cook it bake it terrorize it...serbe iy up still mooin or cpoin...get out the way ...

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
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About Us


Fit Guarantee

Replace your old 30" free-standing range with a new 30" slide-in model. GE slide-in ranges are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Edge-to-edge cooktop

A large, continuous cooking surface gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner


21,000 BTU Tri-ring burner

Versatile burner creates intense heat perfect for searing, frying and sauteing


Extra-large integrated reversible cast iron grill/griddle

Enjoy ultimate cooking versatility. Cook up to six grilled cheeses on the industry's largest integrated griddle, and then flip it over to grill your favorite foods.


Dual purpose center burner

Cook your way with a round burner for steaming broccoli and an oval burner for griddling sandwiches


18,000 BTU Power Boil burner

Boil water fast with intense heat from this 18,000 BTU burner


WiFi Connect

Wirelessly control oven functions from your smartphone


Chef Connect

Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent


True European Convection

Achieve delicious results from a third heating element and fan combination


Self-clean, heavy-duty oven racks

Long-lasting racks look great and can be cleaned at the same time as the oven


Temperature Probe

Internal probe allows monitoring of roasts and meats to assure they are thoroughly and accurately cooked without opening the oven door


Self-clean with Steam Clean option

Clean your oven the way you want

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