Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

x
Watch This Price
EMAIL: GO
GE Appliances Logo

GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven

Model # PEM31SFSS

 3.9 out of 5 (145 Reviews)

Available in 6 Color(s)

Regular Price $350

$350

Request a QuoteRequest Quote


1.1 cu. ft. capacity

800 Watts (IEC-705 test procedure)


Built-in capable microwave

This countertop microwave oven is built-in capable with a sleek matching trim kit


Optional hanging kit

Frees up counter space


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


Turntable On/Off

Controls turntable operation


Control lockout

Helps prevent accidental activation


"Add 30 seconds" button

Add 30 seconds of microwave cooking time


Kitchen timer

Minute timer helps keep you on track


Timer on/off

Minute timer helps keep you on track

Features:

  • Built-in capable microwave
  • Optional hanging kit
  • Sensor cooking controls
  • Weight and time defrost
  • 1.1 cu. ft. capacity
  • Turntable On/Off Controls turntable operation
  • Control lockout
  • "Add 30 seconds" button
  • Kitchen timer Minute timer helps keep you on track
CAPACITY
Total Capacity (cubic feet) 1.1
FILTER
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Small (Under 1.5 cu. ft.)
App Filter - Cooking Technology Microwave Only
App Filter - Product Type Microwave Built-In
Microwave Countertop
App Filter - Convection No
APPEARANCE
Case Color Gray
Installation Built-In
Countertop
Undercabinet
Door Color Stainless Steel
Color Appearance Stainless Steel/Gray
POWER / RATINGS
Electrical Input - 120V Watts 1200
Electrical Input - 120V Amperage 10.5
Frequency (MHz) 2450
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
GEA.COM FILTER
App Filter - Wattage Under 1000
ACCESSORIES
Built-In Kit (Optional) JX827SFSS
JX830SFSS
Undercabinet Hanging Kit (Optional) JXA019K
Cookbook Cooking Guide Label
WEIGHTS & DIMENSIONS
Net Weight 29.0
Overall Depth 12.875
Overall Width 24.0
Overall Height 12.125
Approximate Shipping Weight 33.0
Depth with Door Open 90° 31.875
Cavity (W x H x D) 17-3/8 x 9 x 12-1/4
FEATURES
Turntable On / Off Yes
Cooking System Turntable
Cooking Technology Microwave
Turntable Size 10.625
Microwave Watts (IEC-705) 800.0
Control Type Electronic Touch
Instant On Controls Yes
Control Features Add 30 Seconds
Cancel/Off
Cook Time
Cooking Complete Reminder
Power Level
Set Clock
Start/Pause
Timer On/Off
Turntable
Power Levels 10
Express Cook 1-6 Minutes
Turntable Glass
Electronic Digital Display with Clock Yes
Microwave Sensor Cooking Controls Beverage
Defrost: Weight/Time
Popcorn
Potato
Reheat
Vegetable

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

3.9

out of 5 (145 Reviews)

73% of reviewers recommend this product.

Needs better lighting

8/10/2018

Bought this due to space restrictions and would be happy except it really needs to have lighted buttons and a much stronger light inside the microwave when in use.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great for small spaces

8/8/2018

We had to buy a low profile for the minimum space we had. This microwave is built in an just looks amazing. It works great too

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

A bit of a disappointment

7/26/2018

Just bought online to replace a previous GE microwave in which the interior paint peeled and dropped chips on food. Have high hopes GE has figured out the paint problem in this new one. Disappointment: except for clock/timer the control panel is not backlit and buttons are very difficult to see.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Works great so far

7/20/2018

We just installed this two days ago and it looks nice and works well. We installed it hanging under a cabinet. We made our own template for drilling the holes to set the screws. It was a little challenging but not too bad.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Installation issue

7/15/2018

The predrilled holes are screwed up requiring ridiculous measuring. Makes no sense how they were plotted. Thanks

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Large microwave in small space

6/30/2018

Excellent for heating up and cooking - utilizes sensing so that there is no overcooking. Love how this is small and fits in built in upper cupboard NOT over my range. People can use the microwave without interfering with the cook. :D Because this isnt over the range we got to use a decorative tile above the range/below the range hood. Easy to figure out controls too Love this microwave

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Love It

5/27/2018

This is just perfect to fit as a slide in to a cabinet AND be completely hidden by closing the doors. It has wonderful features and gets the job done Love it.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Love The Undercounter Mounting

5/25/2018

We replaced a previous GE model with this one. So far we are very pleased with the change.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great screen

5/11/2018

I just bought it and love it. Like the appearance and design

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

New PEM31SFSS

5/8/2018

I had to purchase another microwave because my previous GE microwave 5 years old started chipping inside GE no longer makes the same size model I had purchased for a BUILT IN so I was forced to buy the updated version. With the previous model the trim kit fit perfectly snug around the microwave this one has space on all sides and quite frankly looks horrible. The trim kit does not look good It seems oversized and bulky around the microwave.This microwave may work for those who just need a stand alone microwave but if your replacing an older built in version it will not be the same look. The keypad is so dark I need several kitchen lights on to read it Not happy with the purchase.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replaced Ge Spacemaker II

4/26/2018

We had to replace the spacemaker II however this model was slightly larger so we had to modify the cabinet that it was built into. Why would they change the dimension? or not offer a replacement of the same size?

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Flush mount microwave

4/25/2018

Very cheaply built compared to just 10 years ago. Changed dimensions just enough to where you needed to buy very cheap mounting kit. Surround molding is plastic really

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Looks Great

4/21/2018

Bought it for our kitchen remodel and it looks great

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Underpowered

4/20/2018

Works great but underpowered for its size. Fits under cabinets well.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replacement

4/20/2018

I got this microwave to replace my old ge. The only reason I got this microwave was it was the exact replacement of my old one. It was the only one with the same dimensions and can be attached under the cabinet. However I think the power is insufficient compared to old one. I had to elevate the pop corn bag with a plate to make it pop. It also takes slightly longer to warm up things. First I thought the microwave was defected. I replaced it but same thing was happening.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Piece of junk.

4/18/2018

I bought this oven in March of 2016. Lasted 2 years. Because of the space restrictions I had no choice and buy the same one. Lets see how long this lasts.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Perfect Size

4/18/2018

I needed a microwave to fit a specific space in my new kitchen. I wanted small but with enough power to do what we were use to our bigger microwave used to do. I also wanted it to look good. This microwave does all that. Im quite happy with it.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Compact in size yetand it gets done what you need

4/18/2018

Compact in size yet large in the inside and capable of doing the everyday needs. Nice look for the prime kitchen

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Space saver microwave

4/16/2018

It is not nearly as efficient as a full sized microwave but it is space efficient and works for us right now.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

The perfect small built in microwave

4/8/2018

I bought this 2 months ago and it works well for everything i use a microwave for. Mostly Reheating leftovers baked potatoes fresh vegetables and Defrosting. It was the only one made that fit into the space where we had a 20 plus year old same model microwave that was still working. This one is a perfect upgrade. It works great and looks great in our updated kitchen. Matches the other stainless steel appliances.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Underpowered for the price

4/3/2018

We bought this model because the kitchen designer said it would fit in our new cabinet. Our previous GE microwave was full-size and high powered. Over-priced for what we got. Always depend on GE hope we come to like it more as we use it.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Door Sticks and Buttons do not always work

3/31/2018

The button that opens the door sticks and so I often have to push it a couple of times to open the door. I sometimes push one of the fast cook buttons and it wants to know what type of food I want. I have it built into an upper cabinet so there are not other choices to fit in that cabinet.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

All you could want in a microwave

3/30/2018

This microwave works extremely well is easy to operate and looks great in the kitchen. It is a machine which is certainly worth the purchase price.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Mr.

3/29/2018

Got this 3 months ago. Very disappointed. Had this model before and it would start whenever the door was shut.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Somewhat disappointed

3/28/2018

Bought this model to replace the previous model to hang under the upper cabinets. Its larger - not by much but enough that it barely fit. I also like the key layout on the previous model JEM31SF and most importantly the display was better. You didnt have to look up various codes to cook items - eg vegetables had two options fresh and frozen and thats what the display said. Now its a 1 for fresh 2 for frozen and 3 for canned. Canned in only boiling liquid to heat. Anyone can do that. It looks much nicer but the GE logo is right up front.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Fits where original was

3/28/2018

Fits where original was installed. Looks nice with the cabinets

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great microwave

3/26/2018

I have this for one month and it is a great microwave so far. It is easy to use and very accurate cooking. I mounted it to the cabinet above the counter.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

yy

3/26/2018

It is better looking than the its older model and its only one fits my kitchen space.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Microwave

3/25/2018

It fits my space 12x 12x 24 perfectly and looks great

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Owner

3/24/2018

Bought 2 months ago. Replaced prior model that lasted 13 years. Happy we could find same replacement.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Well designed and easy to install under cabinet

3/22/2018

Relaced the old microwave with this new GE. Saves valuable space installed under a cabinet. Great choice.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Rugged

3/20/2018

This Microwave is used more than 50 times a day and works flawlessly.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

size great looks good. noisy.

3/19/2018

I installed this unit 2 months ago. The unit works good. The beverage timer is way to long to heat coffee. Unit is tinny sounding while running and door vibrates. The rotating dish starts up noisy at times. The prior model of same GE unit was quitter and smaller in height of which was better for space saver design .

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

great size

3/19/2018

Perfect size for available kitchen space.Works well except not powerful enough for popcorn which is disappointing.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

very pleased

3/18/2018

I love it. Very nice. Its appearance is beautiful and adds alot to my kitchen

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

It fits

3/18/2018

We had limited space and this was the only microwave that fit.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

reliable

3/15/2018

The microwave worked well in the space I had in my new kitchen. Looks great and works with no probleme.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replacement microwave

3/14/2018

I bought this a month or so ago as a replacement for a similar Hotpoint microwave. We liked the other one very much and wanted a replacement that mounted under a cabinet like the last one did. Thats why this one. So far were happy with it. However because the buttons are so different its taking a while to get used to it. Otherwise its works well for our needs. It is however over priced. Most microwaves of equal size an wattage are half the cost.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Bad product

3/9/2018

Ive been using this microwave for a few months and very unhappy with the quality of this expensive product. It takes longer to heat food compare with my old cheap microwave and food comes out hot in one part of the plate and cold in another part.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Stopped working at 3 weeks... maybe a dozen uses

3/9/2018

Replaced one that lasted 24 years...lasts 3 weeks What a joke

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replacement

3/5/2018

This was purchased for a work kitchen and has served its purpose. We only purchased this unit because it was listed as the replacement model for our previous Spacemaker unit.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

good but pricey

3/4/2018

We did a minor remodel in the kitchen and I removed our existing GE Profile microwave from over our range / stove. It is a thousand Watts and about 3in taller then the replacement. I put the new microwave this one in an our pantry. I selected this one because it is significantly shorter which allowed me to do the install without having to do any shelving adjustments which would have required more than just unscrewing some fasteners i e would have required carpentry work. The good news is the new microwave fits perfectly but the bad news is its smaller and less powerful. And for a microwave it was expensive. However I knew all of this going in and decided it was the best option for my situation. And I had good luck with my original GE Profile microwave.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Worst Microwave I have Ever had

3/2/2018

I only use the microwave for 2 things. Heat up my coffee that gets cold before I get it drank and popcorn. This microwave does not make the microwave bag popcorn. I have tried different brands and different sizes from regular to snack size with no success. It burns it before it cooks it. 3.0-3.5 size bag used with Popcorn setting still unsuccessful.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Good size for countertop microwave

3/2/2018

Compact but still has almost the same interior and features as my old built in microwave. The only downside is it only has 800 watts so extra time must be given for cooking. But an extra minute or 2 is not a deal breaker. Still has the same quick cook buttons as my old larger m/w. And it looks nice in my counter

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great fit for our kitchen

3/1/2018

We purchased this microwave because it was a perfect fit for the microwave alcove in our new kitchen. Everything works very well. The only downside is the lower power as compared to our previous unit. A cup of soup that used to take 1 minute now takes 2. In general it takes about 2x the time of the old unit.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

EASy to use

2/26/2018

Great size and ease of use is good. Handles everything I put into it and the interior size is good.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Quiet and Super Convenient

2/24/2018

Works wonderfully looks great and near silent. Great microwave.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

GE Microwave

2/23/2018

This is my second GE profile microwave my original one is working except for the paint is peeling off on the inside I was very upset. I purchased this new one for the depth measurement because I have a shelf that is already in place. I have only used it one day I do notice the button to open the microwave is set in crooked I am not sending it back I am not happy. The price is very high and I hope the paint doesnt peel off. Otherwise it is working.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great footprint

2/20/2018

Happy with performance. It had less wattage than last machine but is faster. Like compact design

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Not quite as good as the Spacesaver it replaced

2/19/2018

I was forced to buy this when our SpaceSaver died around Christmas. I miss several of the features the previous model had such as sensor reheat larger cavity and higher power. The buttons on this one dont feel as solid as the old. But it fits in the hole in my cabinets cooks well and is very quiet compare to the older one. The sensor reheat I mentioned above refers to the fact that I could put in a dish hit the Reheat button and the oven detect when the dish was hot. I did not have to take the extra step of identifying what type of food I was reheating.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

Get Adobe Reader

Documents require Adobe Reader.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


1.1 cu. ft. capacity

800 Watts (IEC-705 test procedure)


Built-in capable microwave

This countertop microwave oven is built-in capable with a sleek matching trim kit


Optional hanging kit

Frees up counter space


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


Turntable On/Off

Controls turntable operation


Control lockout

Helps prevent accidental activation


"Add 30 seconds" button

Add 30 seconds of microwave cooking time


Kitchen timer

Minute timer helps keep you on track


Timer on/off

Minute timer helps keep you on track

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.