Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

x
Watch This Price
EMAIL: GO
GE Appliances Logo

GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven

Model # PEM31DFBB

 4.2 out of 5 (34 Reviews)

Available in 6 Color(s)

Regular Price $300

$300

Request a QuoteRequest Quote


1.1 cu. ft. capacity

800 Watts (IEC-705 test procedure)


Built-in capable microwave

This countertop microwave oven is built-in capable with a sleek matching trim kit


Optional hanging kit

Frees up counter space


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


Turntable On/Off

Controls turntable operation


Control lockout

Helps prevent accidental activation


"Add 30 seconds" button

Add 30 seconds of microwave cooking time


Kitchen timer

Minute timer helps keep you on track


Timer on/off

Minute timer helps keep you on track

Features:

  • Built-in capable microwave
  • Optional hanging kit
  • Sensor cooking controls
  • Weight and time defrost
  • 1.1 cu. ft. capacity
  • Turntable On/Off Controls turntable operation
  • Control lockout
  • "Add 30 seconds" button
  • Kitchen timer Minute timer helps keep you on track
CAPACITY
Total Capacity (cubic feet) 1.1
FILTER
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Small (Under 1.5 cu. ft.)
App Filter - Cooking Technology Microwave Only
App Filter - Product Type Microwave Built-In
Microwave Countertop
App Filter - Convection No
APPEARANCE
Case Color Black
Installation Built-In
Countertop
Undercabinet
Door Color Black
Color Appearance Black on Black
POWER / RATINGS
Electrical Input - 120V Watts 1200
Electrical Input - 120V Amperage 10.5
Frequency (MHz) 2450
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
GEA.COM FILTER
App Filter - Wattage Under 1000
ACCESSORIES
Built-In Kit (Optional) JX827DFBB
JX830DFBB
Undercabinet Hanging Kit (Optional) JXA019K
Cookbook Cooking Guide Label
WEIGHTS & DIMENSIONS
Net Weight 29.0
Overall Depth 12.875
Overall Width 24.0
Overall Height 12.125
Approximate Shipping Weight 33.0
Depth with Door Open 90° 31.875
Cavity (W x H x D) 17-3/8 x 9 x 12-1/4
FEATURES
Turntable On / Off Yes
Cooking System Turntable
Cooking Technology Microwave
Turntable Size 10.625
Microwave Watts (IEC-705) 800.0
Control Type Electronic Touch
Instant On Controls Yes
Control Features Add 30 Seconds
Cancel/Off
Cook Time
Cooking Complete Reminder
Power Level
Set Clock
Start/Pause
Timer On/Off
Turntable
Power Levels 10
Express Cook 1-6 Minutes
Turntable Glass
Electronic Digital Display with Clock Yes
Microwave Sensor Cooking Controls Beverage
Defrost: Weight/Time
Popcorn
Potato
Reheat
Vegetable

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.2

out of 5 (34 Reviews)

85% of reviewers recommend this product.

So Quiet

8/9/2018

After 15 years our old GE finally just stopped working We bought the new improved model and it is SO quiet...we just love it

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Love this microwave

5/23/2018

This is the 2nd microwave that we bought in this model. We love the fact that we can turn off the turntable so we can cook with a rectangular or square pan and all the other extra features on it like 30 seconds etc. Our first one lasted 15 years and was still working great even though one of my kids put something metal in it and it ruined the inside of the top so we felt it was no longer safe to use.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Under cabinet mount is a must

4/25/2018

Just bought this today. Looks great and excited to use it

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

MICROWAVE REPLACEMENT

4/20/2018

I bought this microwave to replace a previous model no longer manufactured by GE. Easy installation looks great very quiet operation. Great value for the price.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

GE Profile

4/9/2018

We bought this to replace our eighteen year old GE Spacesaver We could not be more disappointed. Loud noise during use. Poor door construction a loud locking mechanism. Cheap unit operates poorly...limited on choice because of custom cabinet built in cut out dimensions

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great featureS

4/3/2018

It fits under the cabinet so that your counter space is unobstructed and available for use.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Right size

3/22/2018

Cabinet size was key to purchasing this make model. In addition the power and controls are satisfactory.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Just the right size

3/9/2018

We upgraded our kitchen. One of the new cabinets was designed to hold a microwave. The cabinet is only slightly wider than a normal disk cabinet that hangs on the wall. The foot print of the GE unit is just right. The microwave also has features we didnt have in our old counter top unit. Very nice microwave.

Yes, I recommend this product

under cabinet replaces older failing Space Saver

2/23/2018

Bought this to replace GE Spacemaker II installed in 1999. Old microwave was buggy and this one fit well enough to serve as a replacement under a cabinet. It works just fine but is a bit taller and deeper so built-in trim no longer fits.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Prefect fit

2/10/2018

One of the smallest dept microwaves I could find to fit on a shelf above my stove. Just so happened to be the same brand as the other appliances we were buying. Quite. Sharp looking.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Easy to see display Even heating

2/3/2018

This little microwave fits perfectly under my cabinets which others dont. The food heats evenly defrosts well. Easy to clean turntable works well. Very happy with this purchase. If you use the food timer and run the microwave at the same time cancel will cancel both. You cannot see the timer display while the microwave is also running. A Bigger Issue: Display does not show the power level in this model.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Repeat purchase

1/31/2018

I replaced my old micro that was at least 15 years old with the exact same model. Be aware that the dimensions are slightly different so I needed a new trim kit. My only complaint on the newer model is that the sound alert is very low and beeps only once. The older model beebed about every 30 seconds or so and much louder. I quick phone call to CS revealed that that this is how the new model was made.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

A workhorse of a microwave

1/28/2018

This is my third GE Countertop space saver since 1982. I get the best quality and service from it and it does not take up a huge amount of counter space. I have been able to install them above the counter in each case.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Convenient

1/20/2018

I bought this several months ago to replace another GE microwave very similar to it.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Review

1/17/2018

I purchased two of these as replacements as both of my existing ones stopped working. I am rather disappointed in the new versions. They are less wattage and are made mostly of plastic and the buttons have been rearranged in an illogical order. I really liked my old ones. They were great. Thought I would replace them with the same model/type as I had.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replacing the same under cabinet mounted microwave

1/12/2018

When I originally designed my kitchen I installed this under cabinet style GE spacesaver microwave in 2007. Something electrically went wrong with it an it did not work. I was glad that I was able to replace it with basically the same product. There were a few changes necessary in the mounting holes and hardware but it works fine and looks the same as before. I like this design because it is off the counter top not too big and did not have to be custom fit into my cabinets.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replaced a GE Space Saver

1/1/2018

We needed a microwave to fit under kitchen cabinets in a small space. This is the only one I could find on the market today other than very small counter-top models which would fit.Turned out to be priced competitively with similarly powered and similarly featured microwaves and has a good warranty. This microwave does all the basics. It looks good and has the programmability necessary for convenience foods as well as performance for simple cooking duties. We use it primarily for re-heating. It does everything advertised well. No complaints. This unit replaced a 20-year-old Space Saver model from GE and we are hoping the replacement Profile Series lasts as long as the original The only problem I ran into was that this unit is not a one-for-one replacement with the original. It is a half-inch taller than that 20-year-old and so I had to do some custom cabinetry adjustments. Just as well I did it because now the ventilation is better.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Well satisfied.

12/31/2017

Purchased this product to replace a PEM31 that we used for over 6 years. The old one was fully operable but the ceiling was flaking paint badly. Hopefully that problem has been resolved in the new one. We like this microwave and its performance. Even the 800 watt power level is more to our liking. One of the overwhelming factors in purchasing the original and the replacement is the size particularly the depth which conserves counter or shelf space. The only negative factor on the new one is the lack of optical clarity in the control button labeling. GE and other manufacturers need to realize that all users do not have 16-year old eyes More contrast is needed in a black product like this. Other than that this is an excellent product.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great microwave

12/30/2017

This is a replacement for my previous GE microwave. So much better-quieter and more powerful.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Love this microwave

12/22/2017

I bought this microwave as a Christmas present for my wife and it was very well received. It fits the microwave cubby perfectly and has sensor cooking for heating up a variety of different things like pop corn coffee and leftovers. Just the best mid-size microwave ever

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Microwave is great display panel very poor

12/17/2017

I love the microwave - especially the off/on feature of the turntable. It fits perfectly with the trim kit recommended in the shelf under the cabinet but the display panel has no lighting and difficult to read - the buttons are hard to push and the door is loud when you close. Recommend you print the instruction manual on line for future reference in operating.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Nice all-around microwave

12/8/2017

Replacement for my prior GE product that lasted 25 years it works fine. The buttons are slightly more confusing and I dont use most of them anyway -- just select power level and cook time manually.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Exactly what we needed

11/25/2017

This was a perfect replacement for our original Spacemaker II. If this one lasts as long as the last one well never have to purchase another.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

like the turn table

11/24/2017

Hard to see the panelshould be white letters and numbers. We had one before same size and could see panel very clearly.Otherwise working good.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Love our microwave

11/24/2017

Easy to work Very decorative Black fits perfect in our space

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

GE COUNTERTOP MICROWAVE

11/18/2017

Purchased this particular microwave for size accommodation. However the performance has failed. We had the original unit repair then replaced and we are having problems with the second unit. We are waiting for a repair person to check out the microwave for performance. If unable to repair we will be returning the unit.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:

Digital clock is brighter

10/8/2017

We purchased this model because it is the only one we have found that fits under our kitchen cabinet. The previous one lasted about 7 years. This one is not as good as for some reason they moved all of the buttons on the keypad. The door is more difficult to open and is quite a bit louder. For some reason they reduced the size of the turntable. Every time they update this model in their great wisdom they change location of the holes for mounting it under the cabinet. Wouldnt want to be consistent would we? My kitchen cabinet bottom looks like Swiss cheese. Like I said earlier the only reason we purchased this one is it is the only one that will fit under our kitchen cabinet.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

good product

10/1/2017

We bought this appliance as this is the only one that matches exactly what we need - small enough to fit the space we have can be mounted under cabinet and is black It is a good quality and when mounted it is very quiet free standing it was a bit noisy

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

No Other Option

9/18/2017

The board on my SpaceSaver II burned out after 12 years. My appliance store said this is my only option for my under-the-cabinet location. I expected this new oven to be the same or better .. it is not It is tinny cheap quality in comparison to my old oven TIMER dings once quietly hard to hear even in the kitchen and the REHEAT function is poor requiring additional information which is hard to discern. I now just use a time selection. The feet/underside is visible and looks like a countertop model was stuck up under the cabinet. My review is same as abcd9999. Not a happy camper

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

size of microwave

8/27/2017

small size allows it to fit in the original space over the counter

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Perfect size microwave

8/19/2017

I searched online for a microwave to fit in area for the microwave in my new kitchen cabinets and this was the only model out there that worked Its a little expensive but thats the price you have to pay for a perfect fit

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Microwave

7/18/2017

Love this microwave...so quiet dont even know it is running

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

My Second One

7/13/2017

Replacing my old GE Profile Microwave oven. I hope this one lasts as long as the last one 17 1/2 years. Thank you GE

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Compact for countertop

7/7/2017

More lightweight than past microwaves especially notice when door closes. Convenient features.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

Get Adobe Reader

Documents require Adobe Reader.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


1.1 cu. ft. capacity

800 Watts (IEC-705 test procedure)


Built-in capable microwave

This countertop microwave oven is built-in capable with a sleek matching trim kit


Optional hanging kit

Frees up counter space


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


Turntable On/Off

Controls turntable operation


Control lockout

Helps prevent accidental activation


"Add 30 seconds" button

Add 30 seconds of microwave cooking time


Kitchen timer

Minute timer helps keep you on track


Timer on/off

Minute timer helps keep you on track

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.