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GE Appliances Logo

GE Profile™ Series 1.5 Cu. Ft. Countertop Convection/Microwave Oven

Model # PEB9159SJSS

 4.1 out of 5 (45 Reviews)

Available in 4 Color(s)

Regular Price $690

$690

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1.5 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Convection cooking

Choose this setting when baking or browning is desired


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Warming oven

Keeps prepared foods warm and fresh, and retains superb moistness and crispness


Built-in capable microwave

This countertop microwave oven is built-in capable with a sleek matching trim kit


Convection rack

Achieve golden-brown results with a specially designed rack that allows air to circulate around foods for even heat distribution during convection cooking


Recessed turntable

Maximizes oven space and flush design easily accommodates multiple dishes

Features:

  • Sensor cooking controls
  • Built-in capable microwave
  • 1.5 cu. ft. capacity
  • Convection cooking
  • Warming oven
  • Convection rack
  • Recessed turntable
CAPACITY
Total Capacity (cubic feet) 1.5
Unit Capacity Family-Size
FILTER
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Medium (1.5 - 1.8 cu. ft.)
App Filter - Cooking Technology Microwave with Convection
App Filter - Product Type Microwave Built-In
Microwave Countertop
App Filter - Convection Yes
APPEARANCE
Case Color Gray
Installation Built-In
Countertop
Door Color Stainless Steel
Built-In Capability Optional 27" Built-In Kit JX9152SJSS
Optional 30" Built-In Kit JX9153SJSS
Color Appearance Stainless Steel
POWER / RATINGS
Volts/Hertz 120V; 60Hz
Electrical Input - 120V Watts 1500
Electrical Input - 120V Amperage 13.0
Frequency (MHz) 2450
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
GEA.COM FILTER
App Filter - Wattage 1000 to 1099
ACCESSORIES
Built-In Kit (Optional) JX9152SJSS
JX9153SJSS
WEIGHTS & DIMENSIONS
Net Weight 38.0
Overall Depth 20.0
Overall Width 21.75
Overall Height 13.0
Approximate Shipping Weight 44.0
Depth with Door Open 90° 36.4375
Cavity (W x H x D) 15-1/2 x 10-7/8 x 15-1/2
FEATURES
Cooking System Turntable
Rack Type 2 Removable Oven Racks - Pedestal
Microwave Oven Interior Stainless Steel
Convection Cooking Controls Bake
Roast
Cooking Technology Microwave/Convection
Turntable Size 13.5
Combination Cooking Controls Combination Cook
Microwave Watts (IEC-705) 1000.0
Timer (On/Off) Yes
Sound Volume Control On/Off
Scrolling Display with Help Yes
Instant On Controls Yes
Control Features Add 30 Seconds
Auto & Time Defrost
Clock
Combination Auto Cook
Control Lock
Convection Roast
Cook Time
Display On/Off
Mute
Timer
Warm
Power Levels 10
Express Cook Instant-On 1-6
Turntable Glass Recessed
Electronic Digital Display with Clock Yes (LED)
Microwave Sensor Cooking Controls Beverage
Cook
Popcorn
Reheat

GE Profile Buy More Save More Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1200 rebate with purchase of qualifying GE Profile Appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.1

out of 5 (45 Reviews)

71% of reviewers recommend this product.

So Far So Good

7/4/2018

We just installed our new GE microwave/convection a few days ago and weve only used it a few times in microwave mode so I cant comment on all functions and features but everything weve done so far has been perfect and we had a much older model for more than two decades that performed flawlessly from the day we bought it until the day we sold it to the guy who bought our house in N.Y. so we expect similar performance from this new model.

Yes, I recommend this product

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Fantastic microwave

4/17/2018

I bought this about 2 months ago and it does almost everything.

Yes, I recommend this product

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Hope this oven equals the quality of my same oven

4/13/2018

I purchased this oven in 2004 and it just failed SO wanted to buy an everything oven again. I used the old one EVERYDAY for the last week while searching for my replacement have been LOST without it I used it to broil bake microwave and cook with convection oven. The old one was fantastic and I am hoping this one will give me at least 14 years of reliable service

Yes, I recommend this product

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improper specs

4/6/2018

Just bought new home with this microwave installed in cabinet over wall oven JT5000SFSS. When using microwave the wall ovens control panel fogs up and stops working. Twice GE Techs came out and said this microwave cannot be installed over a wall oven because it vents downward. GE clearly states on website that it can. Cant seem to get qualified answers from Builder or from anyone at GE in spite of several calls to GE C/S and your Consumer Advocate Dept. What now??

No, I do not recommend this product

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Great features.

4/5/2018

I bought this device five months ago. The oven cooks thoroughly.

Yes, I recommend this product

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QUIET

4/4/2018

We have only had this a day but first thing we noticed is how quiet this is Easy to use as well.

Yes, I recommend this product

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Great convection microwave.

3/16/2018

Have had an earier model for years. This one is even better

Yes, I recommend this product

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Not as good as my previous model

3/15/2018

We bought this to replace our previous model that we loved but died and would cost more to fix than it was worth. This model has more bells and whistles such as a Key pad rather than dial. The keypad is small and is not back lit and is difficult to use. The size is just enough smaller that I cannot use my preferred pans. This may seem a small thing but since I use this oven for much of my cooking it is causing much grief. I have not used the broiler feature yet since I am still fighting with the convection/microwave feature. It looks good on the counter and is still easy to clean and I do like the beverage heating feature to rewarm my cold coffee in the morning.. This might be a great oven for someone who has not had one before and is willing to follow a new learning curve.

Yes, I recommend this product

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Not what I was used to with GE

3/7/2018

I had to have a repair done pretty quickly but it was under warranty the insulation around the glass door fell down. Makes me concerned about the quality of the product. The convection oven heat seems to be inconsistent. I probably wouldnt buy this model again

No, I do not recommend this product

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Looks great but using it is confusing

2/26/2018

Stainless back stains easily. Users manual doesnt jive with actual way to use it. Temperatures shown on buttons dont function.

No, I do not recommend this product

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Easy to use

2/19/2018

We replaced our original GE microwave with the convection microwave and happy that we did

Yes, I recommend this product

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Wonderful microwave

2/10/2018

We purchased this to go in our kitchen in the house we are building and we are so glad we did as we had to move in before the kitchen was done and we used the convection oven part of this microwave to make our supper meals It was a life saver I really like the pre-programmed button features as it makes heating at meals a snap

Yes, I recommend this product

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Looks beautiful and works great

2/9/2018

GE oven and microwave bought 3 months ago.. very happy with them

Yes, I recommend this product

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Love the features.

1/30/2018

This being a convection microwave was of prime importance.

Yes, I recommend this product

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Functional and works great

1/23/2018

I purchased this approximately 60 days ago and performed the installation myself. The installation was straight forward and instructions were well written.

Yes, I recommend this product

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twice as powerful as old one replaced

1/20/2018

After Researching Products. Decided on this product.

Yes, I recommend this product

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Excellent quality of workmanship

1/18/2018

We purchased this unit to replace our original GE microwave after 19 years of faithful service. New unit is a Microwave/Convection oven. It is so easy to use and works so smoothly. Cooks and heats food to perfection

Yes, I recommend this product

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Very nice Product

1/17/2018

This oven really does it all with the exception of holding large roasts. I like the way it uses very little energy to accomplish all that it does. Amazingly compact and is our go-to oven for most of our meals.

Yes, I recommend this product

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Works great

1/17/2018

This microwave has so many features I havent begun to try them all. It works great for the warming and reheating that we have used thus far.

Yes, I recommend this product

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JUST OK

1/16/2018

Cant put anything in it and cook it for 20 seconds. Minutes only or add 30 seconds.

No, I do not recommend this product

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My new oven.

1/14/2018

This oven allows me to bake and roast without turning on my full sized oven and the microwave is also great. Excellent value and addition to our home.

Yes, I recommend this product

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Good appliance needs improvement

1/10/2018

I loved the idea of being able to bake normally also microwave with the same appliance but the frustration of the menu display being such a light color and no light behind it needs improved. The interior metal doesnt clean very well is soiled permanently. This is our third GE Profile appliance for our newly remodeled kitchen and has been a disappointment.

No, I do not recommend this product

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Great MW

1/8/2018

This thing will do about anything from popcorn to cinnamon rolls.

Yes, I recommend this product

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LOVE IT

1/6/2018

Love the look and features of this microwave and would recommend to a friend

Yes, I recommend this product

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Does not last

1/5/2018

Our 6-years old microwave PEB1590SM2SS stopped working sixteen months ago and a week ago for the second time with the same symptoms. Very lightly used not even every day. Purchased together with an oven of the same design picked GE because our original microwave lasted for fifteen years and was still working it was just the time to get replaced. Last time the microwave broke had to fix it since this model and design was not available any longer and replacing both microwave and an oven did not make sense. Looks like quality these days is no comparison to what it used to be. Lesson learned no GE next time.

No, I do not recommend this product

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GE Microwave PED9159SJSS

12/30/2017

Had this unit installed one month ago and we are totally satisfied with its operation. Presently we use it for re-heating leftovers because we are performing the normal baking and cooking tasks for the new GE oven unit installed below. So far it has been performing much better and quicker with less operational noise than our replaced unit. Our only negative point was the built-in trim plate assembly had a dent in its beautiful finish straight out of the box. The damage appeared to have been done during the unit packing stages and not during installation. Future exposure to damage could be avoided if the trim place were packaged with the stainless steel finished surface facing towards the interior of the shipping container instead of outward exposed to damage. The trim plate was replaced in one week.

Yes, I recommend this product

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New home

12/24/2017

This microwave is installed in our new home. We also purchased the trim plate to use it as a built in.

No, I do not recommend this product

Looks nice and operates as expected

12/20/2017

Fits perfectly flush modern profile with the MW trim kit

Yes, I recommend this product

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Works well

12/13/2017

I havent quite figured out the convection settings because I have a toaster oven but the microwave works very well. I steam veggies often and the frozen vegetable sensor cook setting is great for that. We installed into a cutout in the cabinet with the built-in kit for this model. That was easy and it looks great but its fairly expensive for both items in my opinion.

Yes, I recommend this product

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Nice looking and works good

12/10/2017

Installed 2 months ago and have been very happy with the performance of this products. Love the convection option

Yes, I recommend this product

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Would have given a 5 but

12/1/2017

Works great - easy to use. Very disappointed the push button to open the door got stuck the springs popped out.

Yes, I recommend this product

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Multi functions great

11/25/2017

This us excellent as a microwave and as a convection oven.

Yes, I recommend this product

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Versatility

11/21/2017

This microwave is super functional and quiet. The microwave options are varied and I can even thaw a piece of meat without partially cooking it. The convection cooking options are easy to activate and the instructions easy to understand. I have not used the broiler yet but I have some plans to make a nice steak for two.

Yes, I recommend this product

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Mismatched lighting in the GE Profile series

11/11/2017

Disappointed. Note that the lights on this GE Profile microwave are green whereas my brand new GE profile oven and French door refrigerator lighting is light blue. Looks like I did a mix and match for appliances. Why wouldnt lighting in the series all be the same? Feel like I wasted my money. If we had known I would have chosen a different product.

No, I do not recommend this product

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Functional but disappointed.

10/23/2017

We purchased this countertop microwave as a replacement to a wall unit we had which fit in just above our wall oven. The microwave dimensions were a bit smaller than the one we replaced but the available trip kit seemed to fill in the opening. The display is not as user-friendly as it could be as it is too dark unless there is ample light in my kitchen. Also the touch pad is sensitive. The square area requires touches in the middle on some buttons but then requires you to go high/low or right/left on other buttons. How is a touch pad not sensitive in the middle of the button ? Good performance when the microwave cooks.

Yes, I recommend this product

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Wonderful

10/16/2017

I have had mine for probably twelve years and couldnt do without it. If it should go bad I would have another one within a day or two.

Yes, I recommend this product

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All-in-one microwave

10/5/2017

Very handy if limited for space but awkward to use as convection or roast oven. Round racks slide around and as interior space becomes very hot and area is so tight it becomes difficult to handle the tray with the food.

No, I do not recommend this product

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The door fogs every time I use it

9/23/2017

And was told that its normal. I will build up and scale overtime. Its unsightly for a unit that cost almost 3 weeks old.

No, I do not recommend this product

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Capacity is misstatded

9/22/2017

I bought this microwave/convection on line to replace an old GE microwave/convection that is working fine but the door broke and can not be replaced. This one is advertised as a 1.5 Cubic foot. well to my disappointment it is not The cavity measures 9.25 H X 15.5 W X 15 deep. If you do the math it is 1.25 Cubic feet. The measurements on the old one are 11 H X 15.5 W X 15 deep. The new one looks so puny. I am highly disappointed.

No, I do not recommend this product

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2 birds one stone

8/24/2017

Got my counter top back. Moved convection toaster and microwave to a rental property replaced them with this unit. Toasted my bagel and warmed up my coffee. Cant wait to try roasting a chicken.

Yes, I recommend this product

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Great features

8/15/2017

I havent used this microwave as an oven yet but Im excited to have that option.

Yes, I recommend this product

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GREAT DESIGN

8/2/2017

I AM AN INTERIOR DESIGNER AND USED ALL GE APPLIANCES ON A LAKE HOUSE REMODEL. ALL WERE WITHIN BUDGET AND DESIGNED EXACTLY AS CLIENT WANTED

Yes, I recommend this product

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Ventelation fan broken after 30 months

7/4/2017

I purchased this microwave and after about 12 months the vent fan started sounding funny. 18 months after that it is no longer venting the microwave when it cooks. I requested a service person with the online service for the fridge and microwave that a re broken and he never showed up.

No, I do not recommend this product

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Easy to use and solid producct

6/21/2017

This is a very good Microwave I would highly recommend it to my friends and family .

Yes, I recommend this product

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Tough Start

6/13/2017

We bought our new microwave a couple of months ago and it just stopped working. It seemed as though there was no power at all. The worst part of this experience was not the broken microwave but GEs response. They stated they would come to take a look at it but it it would take 2 weeks to get here. The company that sold us this appliance was nice enough to come take a look but were unable to fix it. So here we sit. A toddler and a baby for whom we need to warm water for bottles and no microwave. While we liked the microwave we will unfortunately take this service into consideration when purchasing future appliances.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


1.5 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Convection cooking

Choose this setting when baking or browning is desired


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results


Warming oven

Keeps prepared foods warm and fresh, and retains superb moistness and crispness


Built-in capable microwave

This countertop microwave oven is built-in capable with a sleek matching trim kit


Convection rack

Achieve golden-brown results with a specially designed rack that allows air to circulate around foods for even heat distribution during convection cooking


Recessed turntable

Maximizes oven space and flush design easily accommodates multiple dishes

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