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GE Appliances Logo

GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven

Model # JVM7195DKWW

 4.1 out of 5 (72 Reviews)

Available in 6 Color(s)

Regular Price $370

Our Price $363

After Applicable Rebates

Our Price

$363

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


1.9 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Easy clean enamel interior

Makes cleaning spills and splatters a snap


Melt feature

Worry-free melting of butter, caramel, chocolate and cheese


Easy clean with steam clean

Messes inside the microwave are easy to wipe away after steam loosens food grime


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


Four-speed, 400-CFM venting fan system

Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean


Recessed turntable with on/off

Controls turntable operation


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

Features:

  • Melt feature
  • Sensor cooking controls
  • 1.9 cu. ft. capacity
  • Easy clean enamel interior
  • Easy clean with steam clean
  • Weight and time defrost
  • Upfront charcoal filter with indicator light
CAPACITY
Total Capacity (cubic feet) 1.9
Vent CFM 400
FILTER
App Filter - Venting Type External
App Filter - Control Type Electronic touchpad
App Filter - Voltage 120V
App Filter - Capacity Microwave Large (1.9 cu. ft. and above)
App Filter - Cooking Technology Microwave Only
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Cooking Modes Microwave Steam
App Filter - Product Type Microwave Over-the-Range
App Filter - Convection No
APPEARANCE
Case Color White
Handle Color-Matched
Installation Easy Mount
Door Color White
Oven Door Features Oven Window
Color Appearance White
POWER / RATINGS
Electrical Input - 120V Watts 1580
Input Volts/Hertz 120/60
Electrical Input - 120V Amperage 15
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ECONOMICAL / QUIET
Non-Vented Optional
Venting Type Externally Vented
GEA.COM FILTER
App Filter - Wattage 1100 and Above
ACCESSORIES
Recirculating Charcoal Filter Kit JX81H (Included)
Optional Side Filler Panel Kit JX36DWW
WEIGHTS & DIMENSIONS
Net Weight 56.0
Overall Depth 15.5
Overall Width 29.75
Overall Height 16.5
Approximate Shipping Weight 62.0
Cabinet Width 30.0
Cavity (W x H x D) 20-7/8 x 10-7/8 x 14-1/2
FEATURES
Style Over-The-Range
Turntable On / Off Yes
Oven Interior Easy Clean Interior
Microwave Oven Interior Easy Clean Enamel Interior
Cooking Technology Microwave
Turntable Size 14.25
Microwave Watts (IEC-705) 1000.0
Cooking Modes Microwave
Control Type Electronic Touch
Cooktop Lighting Bright/Night/Off
Halogen
Exhaust Fan 4-Speed
400-CFM
Control Features Add 30 Seconds
Cancel/Off
Cook Time
Lock Controls
Melt
Power Level
Replace Filter Notification
Settings
Start/Pause
Steam Clean
Power Levels 10
Express Cook 1-5 Minutes
Turntable Glass Recessed
Interior Oven Light Incandescent
Electronic Digital Display with Clock Digital (1 line)
Microwave Sensor Cooking Controls Beverage
Defrost: Weight/Time
Melt
Popcorn
Potato
Reheat

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.1

out of 5 (72 Reviews)

79% of reviewers recommend this product.

Great Microwave and Easy to Install

7/25/2018

I had to replace our old over-the-range microwave. After comparison shopping I kept coming back to this model. Im very happy I bought it because it has great features for the price and was an easy installation for my husband and I to do by ourselves.

Yes, I recommend this product

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SUCCESS TO BE DETERMINED

5/23/2018

The first time we tried to heat something there was a grinding type sound. Cancelled then restarted and grinding sound started again and a flash was seen. No metal was in the cup only baked beans. This is of great concern

No, I do not recommend this product

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Excellent Value

5/20/2018

After comparing to many other models I decided this has the best blend of features. Powerful fan ability to turn beep volume down or off completely sensor cooking and steam clean option. Turntable can also be turned off when defrosting or cooking larger items that dont quite fit. In addition it has all the quick settings I like including the melt option. Plus it looks good.

Yes, I recommend this product

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All the features one could want

4/29/2018

I purchased this microwave almost 2 months ago and am very pleased with how it performs for me. Especially the sensor cooking and reheating features.

Yes, I recommend this product

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Great product

4/26/2018

Very easy to use options If you can read you can use it

Yes, I recommend this product

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Good but not great

4/21/2018

My old GE microwave lasted 14 years. So I bought one that nearly the same. It did not require any additional parts for installation. While the key pad is about the same. The changed some locations making it awkward the power is less but not enough to get upset. Other than that its what I wanted and wouldnt change it.

Yes, I recommend this product

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Almost perfect

4/6/2018

Got this to replace an older model which do not get produced any longer. This is smaller and had to get a filler package. Still works well only somewhat smaller.

Yes, I recommend this product

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Great microwave

3/27/2018

Replaced a very good very old microwave with the GE model. So far has proven to be an excellent unit.

Yes, I recommend this product

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Works fine

3/23/2018

I have all my appliance by GE. Great Quality. Have friends that have GE appliances

Yes, I recommend this product

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Microwave

3/23/2018

So far not too excited about it. Doesnt compare to the GE Profile I was used to. Need to have a repair man come out and check it out. Doesnt seem to heat properly. Think it needs some kind of adjustment in the heating element or replaced.

No, I do not recommend this product

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lots of different settings

3/22/2018

bought 3 months ago. works excellent would buy again

Yes, I recommend this product

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My Microwave

3/21/2018

Great features and good key pad. Good looking unit

Yes, I recommend this product

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large inside for an over the range

3/19/2018

Was a Christmas gift. I like the the different levels of light and same for the fan. I wasnt happy it didnt come with a manual I should not have to print out 20 or more pages or have to go on line everytime I want to look something up.

No, I do not recommend this product

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Nice looking appliance

3/16/2018

Its a nice appliance for money but the door has been squeaky from the beginning.

Yes, I recommend this product

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Works great.

3/9/2018

The only thing I am disappointed in is that I didnt realize that the microwave did not have a soften feature or a keep warm feature. I used those features many times I especially miss the keep warm feature. I did not pay attention when I purchased it I just took it for granted. My fault. Otherwise it works fine. Love the interior finish.

No, I do not recommend this product

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excellent products

3/4/2018

I just replaced my original GE microwave that I had since 2002. Excellent products. I was limited in what I could get as my space above stove is small. I am happy with the newer features.

Yes, I recommend this product

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Accurate and many options on the touch panel.

3/3/2018

For about a month this little machine has done a lot of really big work it has been reliable for timing and the food is warmed or cooked to perfection. The exhaust fan does a great job but it is a little louder than I like.

Yes, I recommend this product

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good microwave

3/1/2018

This replaced our old microwave also a GE. Would give it a 5 except the turntable keeps coming off the track and the touch pad buttons are poorly placed relative to each other.

Yes, I recommend this product

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Overall Satisfied Customer

2/26/2018

We moved into a home where the previous over-the-range microwave was noted as no longer working. The replacement we bought is preferable because of its larger glass turntable as well as its easy to clean interior. The reason I am not giving it 5 stars is just because I really miss the guides just inside the door on the bottom of the frame that gave suggested settings that were very reliable for various food types. This is what was on my GE microwave 2 ovens ago now was more helpful than the few settings given on my current one OR the one left in the house we moved from.

Yes, I recommend this product

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The inside is BLACK

2/19/2018

This is my 2nd GE Microwave. The first one only lasted 7 years which was very disappointing. This new one is very similar to my old one. The big problem is that the inside is BLACK which makes seeing spatters or cleaning it very difficult. I have no idea WHY you would make a white microwave with a BLACK interior

No, I do not recommend this product

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Best microwave

2/11/2018

Love it.... Great features and clean up is easy with new porcelain interior.

Yes, I recommend this product

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Easy to install Easy to use

2/11/2018

Bought this one about two months ago when my last one quit. I decided to install it myself. I read the instructions and they were very straight forward. I was a little dubious about the template for the screw mounts but after taping to the bottom of my cabinets I drilled the holes. With my wife holding the microwave in place the holes lined up perfectly Easy. This unit has many great features that I love. For instance you want to warm your coffee for 1 minute: Dont hit time cook 1 start.... Just push 1. It will start right up for 1 minute. Same for anything up to 5 minutes. Plus the larger size is great. If my wife and I both want to warm up lunch? We both can. Great Unit

Yes, I recommend this product

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Simple to use

2/9/2018

So far no issues with my appliance and happy with it.

Yes, I recommend this product

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So far so good

2/4/2018

Ive had this microwave for just one month. I love the reheating function.

Yes, I recommend this product

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Cant see inside

2/4/2018

First microwave ever that you cannot see inside while on. Sorry I boughtvit

No, I do not recommend this product

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The designers need to rethink

2/2/2018

Lower output than last GE. Black interior plus dim light means you cant see food/beverage. Really? What was wrong with white?

No, I do not recommend this product

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Looks very nice in my new kitchen

2/2/2018

Its great but I do wish it had a few more choices on the reheat cycle

Yes, I recommend this product

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Works as its supposed to.

1/29/2018

I like the 4 speed fan and the large capacity of the microwave.

Yes, I recommend this product

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Good enough

1/27/2018

I bought this to replace a 14 year old similar model. Older was better . . . do not love the dark gray interior of this model or the VERY loud fan - also the display is harder to read - no defining marks to easily find cancel and other commonly used buttons. It does the job just thought after all this time things would have been improved on the design front . . . rather than downgraded

No, I do not recommend this product

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a good upgrade

1/22/2018

our GE microwave from 2001 had some issues so we got this one to ensure same dimensions and venting - works great so far - the window could be a little bigger maybe like the old one was - also the door isnt exactly flush and off/low by 1-2 mm difficult to notice though

Yes, I recommend this product

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no issues

1/19/2018

this replaced an older microwave oven and have no regrets with our purchase works as recommended by our saleman

Yes, I recommend this product

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High speed vent fan

1/19/2018

Bought this to replace 16 year old model. Really like the higher vent fan speed plus the display of what you are selecting.

Yes, I recommend this product

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Great updated Microwave

1/15/2018

I had to purchase a new microwave due to 17 year old GE that died. I was able to find one the same size but it was updated as to features. So very pleased with the new one especially some of the auto functions like Melt Potato and reheat.

Yes, I recommend this product

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excelent microwave

1/10/2018

I have had this now for 6 months. So far so good. The outside venting feature on this model is effective at venting stove top fumes when cooking.

Yes, I recommend this product

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Easy to use

12/30/2017

Wonderful. I love how bright the light over my stove top is.

Yes, I recommend this product

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expected more

12/29/2017

Bought this product online. when I opened the carton and opened the door to the microwave there was a black interior . I absolutely hate the black interior. everything else is just ok.

No, I do not recommend this product

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Looks good and has large capacity

12/28/2017

I havent used this 1000 watt appliance long enough to make a really fair assessment but so far Im pleased for how I use a microwave. I need to read the instructions more closely to see how to activate some of the features. It is very quiet compared to my old unit but I am concerned about the noise I am told happens when the fan is operating. Right now mine isnt installed properly to use the fan and that needs to be corrected so ask me again in a few months. I prefer a 1200 watt and dont like using keypads but everything seems to have them now. I recommend with reservations.

Yes, I recommend this product

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Great Features

12/21/2017

Easy to operate and really enjoy the self cleaning feature.

Yes, I recommend this product

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Easy to use

12/10/2017

Love our new microwave Its amazing Works really well

Yes, I recommend this product

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Totally dead after install but working now

12/1/2017

Installed the microwave. Was totally dead so took it back to the dealer. They found an internal plug was not connected Hello Quality Control. Reconnected the plug reinstalled the microwave and it has been working fine for the last couple months. Previous microwave was a GE lasted 14 years so popping in a new one was pretty easy of course the mounting holes on top had been rearranged.

Yes, I recommend this product

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So many more features than my prior.

12/1/2017

Mainly user friendly My prior micro was very confusing at times.

Yes, I recommend this product

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Great priced microwave with vent

12/1/2017

This microwave does a great job of cooking food through at its estimated time. Exhaust fan runs very well. Nice bonus light underneath. Would buy again.

Yes, I recommend this product

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Very satisfied

11/28/2017

I installed it the week before Thanksgiving. It was easy to install and so far performs flawlessly

Yes, I recommend this product

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Good microwave product w/adequate features.

11/28/2017

Is a good product w/adequate features however it does not have my favorite feature that of a dedicated setting for vegetables either fresh or frozen. All else is outstanding.

Yes, I recommend this product

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2chestnuts

11/23/2017

It is tinny. Loud when operating. Must do almost everything twice. Inside is ugly black/dark. Our last GE microwave was so much better. Every time I use this one I get frustrated.

No, I do not recommend this product

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Great Produch

11/20/2017

I havent had this microwave oven long but it is very nice. I really like the sensor. The inside is black. Now I wont see every little bit of dirt. I also like the baked potato button. I know other microwaves have more features but this one is perfect for me.

Yes, I recommend this product

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Title? Doesnt make sense.

11/18/2017

Only bought it recently but if it performs like the basic overhead GE model I have had for 23 years with no problems I will be very satisfied. I started having some issues at the end and bought this new unit.

Yes, I recommend this product

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It does what its supposed to do

11/17/2017

This is a basic microwave. No convection capability which is what I wanted. You can turn off the turntable which is great when using an oversized pan or plate. It has 4 different fan speeds and to different light levels.

Yes, I recommend this product

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Fit space of previous GE microwave

11/16/2017

Easy install with flawless operation past several months. Would have given 5 stars if new microwaves offered a 1200 watt strength.

Yes, I recommend this product

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I love the porcelain interior

11/13/2017

This over-the-stove microwave replaced a diferent manufacturers and I was pleasantly surprised at how many new features came with it. The best is the porcelain interior which is azaningly easy to keep clean. The multiple fan speds are another plus and the automatic reheating function works like a charm.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


1.9 cu. ft. capacity

1000 Watts (IEC-705 test procedure)


Easy clean enamel interior

Makes cleaning spills and splatters a snap


Melt feature

Worry-free melting of butter, caramel, chocolate and cheese


Easy clean with steam clean

Messes inside the microwave are easy to wipe away after steam loosens food grime


Weight and time defrost

Simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level or set your desired time for defrosting


Upfront charcoal filter with indicator light

Light indicates when odor-removing charcoal filter needs to be replaced


Four-speed, 400-CFM venting fan system

Quickly removes smoke, steam and odors from the cooktop to keep kitchen air fresh and clean


Recessed turntable with on/off

Controls turntable operation


Sensor cooking controls

Automatically adjusts time and power for delicious cooking results

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