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GE Appliances Logo

GE® 30" Built-In Double Wall Oven with Convection

Model # JT5500SFSS

 4.4 out of 5 (83 Reviews)

Available in 4 Color(s)

Regular Price $2,800

Our Price $2,793

After Applicable Rebates

Our Price

$2,793

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


True European Convection (upper oven)

Achieve delicious results from a third heating element and fan combination


Self-clean with Steam Clean option (both ovens)

Clean your oven the way you want


Self-clean, heavy-duty oven racks

Conveniently clean your oven and racks together


Glass touch controls

Set temperatures quickly and clean with little effort


Halogen oven lighting

Easily see how your food is baking


Ten-pass bake element

Even baking is assured with heat that covers more surface area


Eight-pass broil element

Get full broil coverage and even browning from edge to edge


Double oven 10.0 cu. ft. total oven capacity (5.0 cu. ft. both ovens)

Large meals are easy with capacity that fits more at one time


Black gloss oven interior

Enjoy a clean and sleek appearance


Hidden bake oven interior

Make cleanup easy by eliminating hard-to-reach areas

Features:

  • Fit Guarantee
  • True European Convection (upper oven)
  • Self-clean with Steam Clean option (both ovens)
  • Self-clean, heavy-duty oven racks
  • Glass touch controls
  • Halogen oven lighting
  • Ten-pass bake element
  • Eight-pass broil element
  • Double oven 10.0 cu. ft. total oven capacity (5.0 cu. ft. both ovens)
  • Black gloss oven interior
  • Hidden bake oven interior

From the Manufacturer

Interactive Tour

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Videos

CAPACITY
Capacity (Cu. Ft.) 5.0 Upper / 5.0 Lower
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Brillion Enabled No
App Filter - Cooking Technology Convection
Traditional
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Wall Oven Double
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Handle Designer Style
Stainless Steel
Installation Above Warming Drawer
Oven Door Features Big View Oven Window
Frameless Oven Door(s) Stainless Steel
Color Appearance Stainless Steel
POWER / RATINGS
KW Rating at 208V 6.3
Bake Wattage 2850W
KW Rating at 240V 8.4
Convection Wattage 2400W
Broiler Wattage 4000W
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 260.0
Oven Interior Dimensions (lower) 25 x 17-3/8 x 20-1/4
Cutout Dimensions (w x h x d) (in.) 28-1/2 x 51-13/16 x 23-1/2
Overall Depth 26.75
Oven Interior Dimensions (upper) 25 x 17-3/8 x 20-1/4
Overall Width 29.75
Overall Height 53.0
Approximate Shipping Weight 286.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean with Steam Clean Option
Cooking System True European Convection (Upper)
Oven Interior 1 Halogen Interior Oven Light (Lower)
2 Halogen Interior Oven Lights (Upper)
Black Gloss Finish
Hidden Bake (Both Ovens)
Oven Rack Features 3 Self-Clean Heavy-Duty Oven Racks (Upper) / 2 Self-Clean Heavy-Duty Oven Racks (Lower)
6 Embossed Rack Positions (Both Ovens)
Oven Features 10-Pass Bake Element
8-Pass Broil Element
Closed Door Broiling
Cleaning Time Variable with Delay Clean Option
Cooking Technology Convection Upper; Traditional Lower
Configuration Double Oven
Self-Clean Oven Door Lock Automatic
Control Type Glass Touch
LED
Oven Cooking Modes Convection Bake Multi-Rack (Upper)
Convection Roast (Upper)
Thermal Bake (Both Ovens)
Thermal Broil (Both Ovens)
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Recipe Conversion (Upper)
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Delay Time
Digipad Numeric Entry
Electronic Clock & Kitchen Timer
Hi / Low Broil
Light Self Clean Mode (Both Ovens)
Mis-Wire Detection
Optional Clock Display
Proof Mode (Lower)
Warm Mode (Both Ovens)

GE Wall Oven Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 27in or 30in Wall Oven with a qualifying GE Wall Oven or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (83 Reviews)

91% of reviewers recommend this product.

Sleek panel. Easy to operate

9/17/2018

Nice looking as appliances go. Clean panel easy to understand and operate.

Yes, I recommend this product

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Great design and features

9/9/2018

this oven came with my new home. My wife and I both enjoy the ease of using both ovens and are amazed how crispy most of our food comes out of the oven just the way we like it. I use the top oven due to my height and she uses the bottom oven due to her height.

Yes, I recommend this product

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the double ovens look great.

9/8/2018

The ovens came with a new home I purchased. The double ovens was one of the reasons I decided to get the home. The one thing I wish it had was seperate timers for each oven.

Yes, I recommend this product

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Exactly what we wanted

9/7/2018

This oven performs great. Really like the convection feature and am really impressed with how well this oven broils so evenly. We are very happy with this oven.

Yes, I recommend this product

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Great ovens

9/6/2018

Had these almost 2 months now both working beautifully. Now considering a GE refrigerator. Very happy with this purchase.

Yes, I recommend this product

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i replaced a 20 something year old GE oven

9/4/2018

I just got my new GE double oven on Monday replacing a 20 year + old GE single oven that just would not die So happy to replace my still working old oven with a new GE oven Waited a very long time to spend that money on a new one It is beautiful and Im very pleased after using it only twice Will truly help with my large upcoming holiday meals

Yes, I recommend this product

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Love the convection feature

8/30/2018

I love that the top oven allows me to cook with convection as well as regular bake setting.

Yes, I recommend this product

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Great Ovens very happy with purchase

8/30/2018

Purchased this oven to replace 40 year old double ovens - fit exactly as said and features are fantastic

Yes, I recommend this product

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Missing two simple features.

8/27/2018

Ovens look great and bake and roast perfectly. The issue we have is that there is only one timer for two ovens and when you flip the oven light switch on both ovens are illuminated. We could deal with the light but the lack of a second timer is annoying.

Yes, I recommend this product

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Loving it so far

8/26/2018

Great product and loving it so far. Wife really likes the features and the fan. Overall good product.

Yes, I recommend this product

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MAKES KITCHEN HOT

8/24/2018

I had my double ovens installed last Saturday and I baked in it for the first time last night. Oh my Heat blows out from the bottom and makes the kitchen HOT I previously had GE ovens but they did not blow so much hot air. I even turned on my stove exhaust fan and put a fan in front of the oven to blow away the HOT air--it did not help. It might be OK in the winter when I want the heat on but during the summer it was awful Wish I had my old ovens back again.

No, I do not recommend this product

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Love the double oven

8/24/2018

This came with my new house but I do like it. Easy to clean love the fact its a double oven.

Yes, I recommend this product

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Good functioning oven.

8/23/2018

Promotion to reduce price below competitors with same or less features.

Yes, I recommend this product

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Easy to use

8/23/2018

Built into our home. Looks good easy to use warms up fast

Yes, I recommend this product

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Seems to heat slower than when it was new

8/1/2018

Looks great a bit confusing to use the timer thats for sure and it seems to take a long time to preheat the top oven. never used the bottom one yet.

Yes, I recommend this product

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Cooks great

7/22/2018

I bought this a month ago and it cooks beautifully It doesnt heat up my house. I can use it even when its 90 outside I love the racks that glide so easily.

Yes, I recommend this product

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Beautiful inside and out great features

7/21/2018

This oven was installed last week and I simply love it. 6 rack positions. Cooks really good.

Yes, I recommend this product

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Good size and good features

7/19/2018

We purchased this when we build our home. Have been using it now for over a month and am very happy with it.

Yes, I recommend this product

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New Appliance Has Never Worked Properly

7/5/2018

GE unable to correct F96 fault after 2 attempts. Parts for new appliance inexplicably take 10 days.

No, I do not recommend this product

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So far so good

6/5/2018

Just had my double oven installed. My husband made his usual double batch of banana bread baked it in the convection oven and it came out perfect The regular oven appears to be spot on as well. So far everything is working and I have no complaints. And it is such a beautiful addition to my kitchen

Yes, I recommend this product

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EASY TO INSTALL LOOKS FABULOUS GREAT FEATURES

5/20/2018

I bought this for my wife as a Mothers Day gift unbeknownst to her. While she was out of town this weekend I had it installed and tested it out right away. Installation was fast and easy - the instructions were clear and simple. Likewise despite all its great features the instructions do not overwhelm. Another GREAT GE product

Yes, I recommend this product

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Great product

5/18/2018

Love the look function and options of my new double oven Controls are straightforward and I appreciate the quick preheat as the oven I had been using took forever and multiple racks. While I havent needed to use the self clean mode yet I am very happy to have it.

Yes, I recommend this product

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Everything great but the timer

5/13/2018

Nice features Ovens work well but timer difficult to operate.

Yes, I recommend this product

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Super Quiet

5/2/2018

I installed this oven a few weeks ago and I am super impressed with the even cooking and quietness of the unit. My brisket cooked perfectly and cakes and brownies cook well too

Yes, I recommend this product

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Deeper than the one we replaced

4/13/2018

Although both ovens were GE the new one is an annoying amount deeper so we had to cut away more of the cabinet back wall to allow for the power cable. Took much long to install. The good news is that my lasagna pans fit in side by side and the door doesnt touch the end.

Yes, I recommend this product

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Awesome features

3/29/2018

Bought because it was both convection and thermal.

Yes, I recommend this product

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Product

3/23/2018

Great appearance works perfect easy install packaged very well

Yes, I recommend this product

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So far its great

3/19/2018

Came with our new home. Works great so far Easy to use

Yes, I recommend this product

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Highly recommended

3/18/2018

This item looks great in our kitchen. User friendly. Easy to maintain

Yes, I recommend this product

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SLOOOOOOW PREHEAT

3/16/2018

This model is pleasing to the eyes. But it takes ALMOST THREE TIMES AS LONG TO PREHEAT AS THE 10YR OLD MODEL THAT I HAD TO REPLACE And it was a pain in the you know what to reset the time to the point that the technicians couldnt even do it. Unfortunately GE doesnt carry a replacement glass panel or door which was all I needed. And this was the only replacement model allowed through my home warranty company which took forever but it was not the fault of GE. But you guys get a 0 for efficiency in this case because now I have to wait longer and spend more time in the kitchen...bummer So GE you should add one of the options of choosing GE below as Warranty Company Issue because I only selected Online Reccom to get through your survey

No, I do not recommend this product

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Cooks Well

3/16/2018

Enjoy using this appliance. It cooks well and has performed consistently for the past six months. Looking forward to a great foods coming out of these ovens for years to come.

Yes, I recommend this product

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Just what I need

3/16/2018

Came with model home. Very satisfied with all of the appliances in home.

Yes, I recommend this product

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Outstanding Appliances

3/11/2018

Simply LOVE LOVE LOVE these double ovens They are not only stunning in appearance they are a great help in the many multi-tasks I have when cooking for my family especially during the holidays when it comes to baking various desserts and many main course meals.

Yes, I recommend this product

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Nice double oven

3/8/2018

This is our first double oven and we are very happy with it. There is a convection option which comes in handy to cook faster. This with be nice for Thanksgiving.

Yes, I recommend this product

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Excellent oven great features

2/26/2018

I bought it for thanksgiving and it out cooked the old one

Yes, I recommend this product

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Biggest mistake in purchasing a wall oven ever.

2/24/2018

From inaccurate temperatures to multiple calls for repair to a touchpad that is overly sensitive to complicated combinations to make the oven turn off at a specific time it simply does not compare with the old double-oven that it replaced.

No, I do not recommend this product

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Nice features

2/20/2018

great product. works as advertised looks great in kitchen

Yes, I recommend this product

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Never had double oven before

2/18/2018

These came with the house. However I do think I like the ovens. Seem to cook evenly. Only issue is they did not come real clean on the self cleaning part. Husband baked the bacon for family get together and the oven wasnt terrible but thought we should get it off right away. Not all of it came off. Otherwise no complaints. Work well bake cakes and cookies well no issues

Yes, I recommend this product

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Works great

2/16/2018

Would give five stars but too many emails and real mail from GE has made this purchase less enjoyable.

Yes, I recommend this product

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Great oven

2/15/2018

Great oven and features. Would have liked for the bottom wall to come out fro easier cleaning. But overall good product.

Yes, I recommend this product

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Love my double ovens

2/15/2018

They cook great and look great. Love the controls and cooks evenly.

Yes, I recommend this product

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Easy to use

2/10/2018

Bought this 3 months ago. Very happy I did. Easy to use.

Yes, I recommend this product

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Great Features

2/9/2018

Learning to use the convection and broil options and have really enjoyed the food cook that way

Yes, I recommend this product

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Super Good

2/8/2018

Oven heats to desired temperature very fast. Nice to have two such large ovens

Yes, I recommend this product

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double oven

2/3/2018

Operates as expected no complaints Controls a little complicated

Yes, I recommend this product

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Awesome ovens

1/29/2018

As I updated my kitchen I bought these ovens easy to use look great.

Yes, I recommend this product

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Like the convection oven

1/26/2018

Almost perfect but the oven bottom door has to be manipulated to get light off

Yes, I recommend this product

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Great appliance

1/14/2018

The double oven was in place when we purchased our new home and could not be more pleased. Easy to operate and very functional.

Yes, I recommend this product

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Cooks even

1/14/2018

I have nothing but great things to say about this oven

Yes, I recommend this product

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Great Oven

1/14/2018

It is so convenient having double ovens. I love it

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


True European Convection (upper oven)

Achieve delicious results from a third heating element and fan combination


Self-clean with Steam Clean option (both ovens)

Clean your oven the way you want


Self-clean, heavy-duty oven racks

Conveniently clean your oven and racks together


Glass touch controls

Set temperatures quickly and clean with little effort


Halogen oven lighting

Easily see how your food is baking


Ten-pass bake element

Even baking is assured with heat that covers more surface area


Eight-pass broil element

Get full broil coverage and even browning from edge to edge


Double oven 10.0 cu. ft. total oven capacity (5.0 cu. ft. both ovens)

Large meals are easy with capacity that fits more at one time


Black gloss oven interior

Enjoy a clean and sleek appearance


Hidden bake oven interior

Make cleanup easy by eliminating hard-to-reach areas

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