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GE Appliances Logo

GE® 27" Built-In Double Convection Wall Oven

Model # JK5500SFSS

 4.5 out of 5 (52 Reviews)

Available in 2 Color(s)

Regular Price $2,800

Our Price $2,793

After Applicable Rebates

Our Price

$2,793

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


True European Convection (upper oven)

Achieve delicious results from a third heating element and fan combination


Self-clean with Steam Clean option (both ovens)

Clean your oven the way you want


Self-clean, heavy-duty oven racks

Conveniently clean your oven and racks together


Glass touch controls

Set temperatures quickly and clean with little effort


Halogen oven lighting

Easily see how your food is baking


Ten-pass bake element

Even baking is assured with heat that covers more surface area


Eight-pass broil element

Get full broil coverage and even browning from edge to edge


Double oven 8.6 cu. ft. total oven capacity (4.3 cu. ft. both ovens)

Large meals are easy with capacity that fits more at one time


Black gloss oven interior

Enjoy a clean and sleek appearance


Hidden bake oven interior

Make cleanup easy by eliminating hard-to-reach areas

Features:

  • Fit Guarantee
  • Self-clean, heavy-duty oven racks
  • Ten-pass bake element
  • True European Convection (upper oven)
  • Self-clean with Steam Clean option (both ovens)
  • Glass touch controls
  • Halogen oven lighting
  • Eight-pass broil element
CAPACITY
Capacity (Cu. Ft.) 4.3 Upper / 4.3 Lower
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Brillion Enabled No
App Filter - Cooking Technology Convection
Traditional
App Filter - Cabinet Width Cooking 27 in.
App Filter - Product Type Wall Oven Double
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Handle Designer Style
Stainless Steel
Installation Above Warming Drawer
Oven Door Features Big View Oven Window
Frameless Oven Door(s) Stainless Steel
Color Appearance Stainless Steel
POWER / RATINGS
KW Rating at 208V 5.4
Bake Wattage 2600W
KW Rating at 240V 7.2
Convection Wattage 2400W
Broiler Wattage 3400W
Amp Rating at 208V 30
Amp Rating at 240V 30
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 220.0
Oven Interior Dimensions (lower) 21-1/2 x 17-1/4 x 20
Cutout Dimensions (w x h x d) (in.) 25-1/4 x 50-1/8 x 23-1/2
Overall Depth 26.625
Oven Interior Dimensions (upper) 21-1/2 x 17-1/4 x 20
Overall Width 26.75
Overall Height 51.125
Approximate Shipping Weight 241.0
Cabinet Width 27.0
FEATURES
Oven Cleaning Type Self-Clean with Steam Clean Option
Cooking System True European Convection (Upper)
Oven Interior 1 Halogen Interior Oven Light (Lower)
2 Halogen Interior Oven Lights (Upper)
Black Gloss Finish
Hidden Bake (Both Ovens)
Oven Rack Features 2 Self-Clean Heavy-Duty Oven Racks (Lower)
3 Self-Clean Heavy-Duty Oven Racks (Upper)
6 Embossed Rack Positions (Both Ovens)
Oven Features 10-Pass Bake Element
8-Pass Broil Element
Closed Door Broiling
Cleaning Time Variable with Delay Clean Option
Cooking Technology Convection Upper; Traditional Lower
Configuration Double Oven
Self-Clean Oven Door Lock Automatic
Control Type Glass Touch
LED
Oven Cooking Modes Convection Bake Multi-Rack (Upper)
Convection Roast (Upper)
Thermal Bake (Both Ovens)
Thermal Broil (Both Ovens)
Oven Control Features Audible Preheat Signal
Auto Recipe Conversion (Upper)
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Delay Time
Digipad Numeric Entry
Electronic Clock & Kitchen Timer
Hi / Low Broil
Light Self Clean Mode (Both Ovens)
Mis-Wire Detection
Optional Clock Display
Proof Mode
Warm Mode

GE Wall Oven Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 27in or 30in Wall Oven with a qualifying GE Wall Oven or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (52 Reviews)

90% of reviewers recommend this product.

Doesnt heat up and only shows 100

6/9/2018

Unfortunately after being installed this product was only show 100 when set for any temperature and will not heat up. The fan will kick on and will click every minute or so. And still does not heat up.

No, I do not recommend this product

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Very Nice

5/20/2018

We bought this oven after reading several reviews as it matches our other GE appliances. Fits the style of our kitchen and works very well.

Yes, I recommend this product

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Racks arent level

5/16/2018

Love everything about this oven except the racks which tip slightly forward. Tough to bake a cake when theyre not level The installer insisted the oven was level and said the problem with the racks were a manufacturer problem. Would love to know if theres a solution. Id recommend the product if theyre not bakers.

Yes, I recommend this product

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Works great but electronics are quirky

4/28/2018

Examples 1one light switch on control panel control lights in both ovens. Should have a separate control for each oven. Timer does not count down in seconds until the last minute. Wish I bought the next model up with double convection

Yes, I recommend this product

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solid mid-range oven

4/27/2018

Brand new solid mid-range ovens. Hard to clean so far. The convection oven is great. Follow cleaning instruction to the letter. Watch the cleaning video for good tips.

Yes, I recommend this product

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Well worth the money

4/27/2018

Very pleased with the as a replacement. Out performs in every aspect.

Yes, I recommend this product

Work really well

4/16/2018

Love it and look good Its work well now we have more place we can cook more.

Yes, I recommend this product

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good price. nice features. attractive appliance.

3/28/2018

We purchased and installed this oven one year ago to replace a 27 GE double oven that was here since the house was built in 1985. That appliance was still completely functional although I had to replace the mechanical clock/control module with a digital one four or five years ago. The old unit only had one self-cleaning oven and one regular oven and the style and colors were a bit out of date. Everything still worked including self cleaning. We just thought it was time to upgrade and that a GE replacement would be easier to install. I did have to trim about 1/8th of an inch on one side to get the new unit complete into the old cutout. This new oven has worked perfectly since day one and after one year we are still very pleased. This new oven has some nice features and looks great but the main thing is it works as expected and advertised. If there is any con to the oven it is that the time to preheat is a little longer but the clean-up between self-cleans and after self-cleaning is so much easier with the heating element below the oven floor Looking back after a year of using the appliance for probably 5-7 times a week for a variety of dishes I cant think of anything other than a second timer that we could have asked for and our microwave timer is right next to the ovens over the cooktop so that is really a non-issue for us.

Yes, I recommend this product

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Great double oven

3/25/2018

Ive my new double oven. Controls are easy to use. The only thing I wish the control for the oven light should be separate for upper and lower. Will have to read how to start the timer.

Yes, I recommend this product

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So far very dependable

3/13/2018

No problems encountered by this appliancebakes very well and easy to keep clean

Yes, I recommend this product

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Great lookfeatures price

2/26/2018

I bought this as part of a full kitchen remodel and it fits our needs perfectly.

Yes, I recommend this product

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Beautiful

2/18/2018

Remodeled kitchen love it. Wanted a double oven. This oven is very nice.

Yes, I recommend this product

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Great Features

2/9/2018

Heats up fast. Love the keep warm feature. Want to try the proofing for bread. Definite buy

Yes, I recommend this product

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GE 27 inch electric double convection oven.

2/8/2018

This oven replaces a GE 27 in double convection oven installed in 2001. It fit in the same space as the previous oven but has an interior volume 10 larger which accommodates larger cooking utensils. It also has porcelain covered oven grates which slide better and are easier to clean. We have used it only about 2 months and are pleased with the cooking and the appearance.

Yes, I recommend this product

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Easy to use

1/27/2018

Love all of the additional features such as Proof Warm Steam Clean. This appliance makes meal preparation enjoyable.

Yes, I recommend this product

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Exactly what i needed size quality price

1/26/2018

I had it installed a month ago and so far i am very happy with it.

Yes, I recommend this product

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Great Double Ovens

1/25/2018

This is a very nice high-end double oven that was nicely priced. Has great features and been easy to work with.

Yes, I recommend this product

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love it

1/22/2018

bought this 2 months ago and I love it It does everything I wanted

Yes, I recommend this product

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Happy so far

1/16/2018

just had it installed today and our initial opinion we are happy with it.

Yes, I recommend this product

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GE Built in electric wall double ovens

1/13/2018

I bought these double GE built in ovens to replace old GE ovens. The new ovens fit into the existing space of old ovens. I like most features of ovens. The features I DO NOT LIKE are on the control panel includes : only one on/off switch exists for both ovens both oven lights remain on when using one oven. Waste of energy. There should be an option to have only one oven light on during a given time. When cleaning the control panel many different features are turned on when using a cloth pressure to clean. So of course you have to cancel the features that were turned on through the process of cleaning. The timer is difficult to set. Other than that I like everything else. The ovens bake broil well. Setting the exact degree of oven temperature is a good feature. Racks move well are stable when in place to cook. Inside oven lights give good visibility. I have not used cleaning mode of convection bake setting yet.

Yes, I recommend this product

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Attractive reliable good features

1/12/2018

Weve been very happy with the performance and versatility of our double wall oven.

Yes, I recommend this product

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love it.

1/6/2018

Love my oven. Very easy to use the multiple settings. I was not happy about the delayed arrival. But everything else was great.

Yes, I recommend this product

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I like the features. Miss the cooking timer

1/1/2018

I brought it a month ago currently happy with unit

Yes, I recommend this product

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great features

12/31/2017

Just had it installed and works great love all of the features especially the steam clean. looks great installed I upgraded from a 22in. oven to a 27in oven and GE was the one of the Only companies that offers a 27in. oven with a 25in. cutout the ONLY size that i could upgrade to.

Yes, I recommend this product

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Great oven

12/29/2017

Purchased this oven just before a large family gathering. Its wonderful Everything works perfectly and we couldnt be happier Controls are very easy to use and the outer surfaces are easy to clean and maintain.

Yes, I recommend this product

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My wife loves me

12/21/2017

Bought my wife this a couple of months ago to replace a 20 year old double oven. She loves it - so do I.. Great features superior interior lighting and everything works as it should.

Yes, I recommend this product

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Completes My Kitchen

12/15/2017

We are very happy with our new GE Double Wall Oven that has extra features which ensure consistently good baking results.

Yes, I recommend this product

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Nice Double Oven

12/14/2017

Installed this to replace a 25 Y/O single wall oven right before thanksgiving and it changed our lives. 25 guests were a breeze. This 27 oven was 2 to 3 inches larger inside than the one it replaced. cant wait to try all of the features. It does heat up slowly but we just have to adjust our behavior.

No, I do not recommend this product

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Greatly improved over my 19 yr GE dbl oven

12/10/2017

I started for a French Door Refrigerator to replace my 17 yr old Kenmore. Had all white appliances but no deals to be had on white. So converted all Fridge Dbl Oven and Microwave to Stainless. Stayed with GE also as my Oven and Microwave are GE.

Yes, I recommend this product

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GE Double oven

12/8/2017

Very happy to finally have a reliable oven in my kitchen Great value and great price as well. Very happy

Yes, I recommend this product

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Slow to heat

11/30/2017

I knocked one star off as it takes much longer to reach set temp compared to my old oven.

Yes, I recommend this product

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Still learning how to use it

11/19/2017

So far so good- undid the convection compensation as it was much lower than expected and cooking was slow. We will have a big test this week for Thanksgiving with both ovens in use so well see. Still using a separate thermometer to check the temp calibration as we get more experience.

Yes, I recommend this product

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Beautifully packaged

11/18/2017

The looks made my wife quiver with excitement...within two days I had my first apple pie and peanut butter cookies My love life and waist line have blossomed

Yes, I recommend this product

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Great features

11/13/2017

I bought my oven 2 months ago and so far no problems with it. Im very happy with it.

Yes, I recommend this product

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Excellent Performance Happy Wife.

11/6/2017

Replaced 40 yr old conventional with new convection. Cooks evenly w/ spot on temperature. Cakes and biscuits come out perfect.

No, I do not recommend this product

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great features so far

10/19/2017

I bought it last month and just start using it and works and looks great.

Yes, I recommend this product

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Would not buy again

10/12/2017

Oven has been installed for 2 weeks and used a total of 2 hours and now it no longer works. Getting an error message of F96 which means a component needs to be replaced. Not at all happy

No, I do not recommend this product

great looking double oven

10/12/2017

we replaced our old ge oven of 34 yrers and the only wrong with the old oven is that the clock stopped working --- so we bought a new GE oven.. thanks

Yes, I recommend this product

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LOVE IT

10/2/2017

Just installed this. Looks GREAT used it last night. It works Great

Yes, I recommend this product

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Finishes are superior

9/28/2017

My home was built in 1998. I bought this oven to replace the original GE profile oven that the builder installed. And the new oven is a superior product by far. The enameled racks can remain in for self clean is a feature that I enjoy. The convection feature allows for multiple racks of baked goods to cook evenly and quicker saving both time and energy. The solid construction much improved insulation means that my kitchen remains cooler during use.

Yes, I recommend this product

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Perfect fit

9/22/2017

Had to replace my 24 built in. So pleased I could get a great appliance so many great features and i didnt have to replace my whole cabinet

Yes, I recommend this product

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Another Great Oven without Question

9/17/2017

We replaced our 23 year old GE oven w/microwave for the 27 Double Oven with Convection and we are not disappointed. Weve only had it for three days and cooked nine meals for the family with no disappointments. We highly recommend GE products especially this oven you wont regret it

Yes, I recommend this product

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So quite

9/15/2017

I bought this 3 months ago to replace my previous wall oven. I love that the fan is so quiet. My old wall oven fan was so loud. I thought wow have to love technology. Until I was visiting my sister who recently purchased a new whirlpool wall oven. It was SO loud I made the right purchase

Yes, I recommend this product

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Controls

7/26/2017

I really like that the new 27 interior is wider than the oven it replaced I would like to believe that a good marketing team could developed a more user friendly keypad with better initial manual instructions for operation. As an example the timer appears to have seconds to enter but what ever number you enter will count down dont know enter 1700 for seventeen minutes. The complaints about warn up time is not an issue with my oven there my be a product issue with those that list that as a problem.

Yes, I recommend this product

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Wonderful Double Wall Ovens

7/11/2017

These Double Wall Ovens were easy to install user friendly control board large window and bright lights in oven.

Yes, I recommend this product

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Big upgrade

7/6/2017

We replaced a nearly 30 year old 27 from a different manufacturer with this model and it is outstanding We were surprised at the much more generous interior which has enough room for our All Clad roasting pan would not fit in the old one. The convection feature works really well and the touch control panel is sleek and attractive. Love that the bottom heating element is not exposed and the interior halogen lighting is so much better than the rear light bulb illumination of the old oven.

Yes, I recommend this product

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Very Even Heat

7/5/2017

I have been using these ovens for about 6 months now. They are great. Fantastic even heat great for baking. The broiler is the best Ive ever owned. There is only one minor drawback and that there is no timed bake setting - i.e. bake for x hours and turn off.

Yes, I recommend this product

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Good value with great features .

7/2/2017

I purchased this for the kitchen renovation completed 2 months ago to replace a Dacor double oven. Very pleased with the looks quality and features like self cleaning racks convection bake and roast and steam cleaning capability.

Yes, I recommend this product

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Love the convection feature

6/23/2017

Ive only been using this for about a month. So far I am very happy. I had a very old oven that was not consistent in its heating temps and the fan had become so noisy it sounded like an airplane propeller and would stay on for at least 15 minutes after I turned the oven off. This oven makes no sound at all except for when using convection and then it just sounds like a very small table top fan is on. I bake a lot and am really enjoying this new oven. The 1st thing I made was a batch of peanut butter cookies using the convection option. They really came out so nice. Crispy on the outside and fluffy on the inside. My husband said they were the best I had ever made. I followed up with a couple batches of fresh from scratch biscuits that were perfection and even made some strawberry scones that were great. I cant wait to try more recipes.

Yes, I recommend this product

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All that we hoped for.

6/10/2017

Quite fan is not that noisyheats up in a reasonable timesettings are easy to use. Great even cooking.

Yes, I recommend this product

  • Appearance:
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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


True European Convection (upper oven)

Achieve delicious results from a third heating element and fan combination


Self-clean with Steam Clean option (both ovens)

Clean your oven the way you want


Self-clean, heavy-duty oven racks

Conveniently clean your oven and racks together


Glass touch controls

Set temperatures quickly and clean with little effort


Halogen oven lighting

Easily see how your food is baking


Ten-pass bake element

Even baking is assured with heat that covers more surface area


Eight-pass broil element

Get full broil coverage and even browning from edge to edge


Double oven 8.6 cu. ft. total oven capacity (4.3 cu. ft. both ovens)

Large meals are easy with capacity that fits more at one time


Black gloss oven interior

Enjoy a clean and sleek appearance


Hidden bake oven interior

Make cleanup easy by eliminating hard-to-reach areas

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