Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

x
Watch This Price
EMAIL: GO
GE Appliances Logo

GE® 27" Built-In Combination Microwave/Thermal Wall Oven

Model # JK3800SHSS

 4.4 out of 5 (75 Reviews)

Available in 3 Color(s)

Regular Price $3,000

Our Price $1,898

After Applicable Rebates

Our Price

$1,898

Price Check
Payment Methods:
Add to cart

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


1.7 cu. ft. microwave capacity (1000 Watts (IEC-705 test procedure)
Sensor cooking microwave (upper oven)

Provide a built-in sensor in the upper microwave that automatically calculates and adjusts cooking times and power levels for favorite foods


16" turntable (upper oven)

Rotates food throughout the cooking cycle for even cooking results


Self-clean with Steam Clean option (lower oven)

Clean your oven the way you want


Self-clean, heavy-duty oven racks (lower oven)

Conveniently clean your oven and racks together


Glass touch controls

Set temperatures quickly and clean with little effort


Halogen interior oven lighting (lower oven)

Easily see how your food is baking


Ten-pass bake element (lower oven)

Even baking is assured with heat that covers more surface area


Eight-pass broil element (lower oven)

Get full broil coverage and even browning from edge to edge

Features:

  • Fit Guarantee
  • 1.7 cu. ft. microwave capacity (1000 Watts (IEC-705 test procedure)
  • Sensor cooking microwave (upper oven)
  • 16" turntable (upper oven)
  • Self-clean with Steam Clean option (lower oven)
  • Self-clean, heavy-duty oven racks (lower oven)
  • Glass touch controls
  • Halogen interior oven lighting (lower oven)
  • Ten-pass bake element (lower oven)
  • Eight-pass broil element (lower oven)
CAPACITY
Capacity (Cu. Ft.) 1.7 Upper / 4.3 Lower
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Brillion Enabled No
App Filter - Cooking Technology Microwave Only
Traditional
App Filter - Cabinet Width Cooking 27 in.
App Filter - Product Type Wall Oven Microwave Oven Combination
App Filter - Convection No
App Filter - Fuel Type Electric
APPEARANCE
Handle Stainless Steel
Installation Above Warming Drawer
Handle Design Designer Style
Oven Door Features Big Clear View Oven Window (Lower)
Color Appearance Stainless Steel
POWER / RATINGS
KW Rating at 208V 5.6
Bake Wattage 2600W
KW Rating at 240V 6.4
Broiler Wattage 3400W
Amp Rating at 208V 30
Amp Rating at 240V 30
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 5-year magnetron tube
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 172.0
Oven Interior Dimensions (lower) 21-1/2 x 17-1/4 x 20
Cutout Dimensions (w x h x d) (in.) 25 x 41-1/8 x 23-1/2
Overall Depth 26.875
Oven Interior Dimensions (upper) 20-1/16 x 8-1/2 x 17
Overall Width 26.75
Overall Height 42.375
Approximate Shipping Weight 192.0
Cabinet Width 27.0
FEATURES
Style Built-In
Oven Cleaning Type Self-Clean with Steam Clean Option (Lower)
Oven Interior 1 Halogen Interior Oven Light (Lower)
1 Halogen Interior Oven Light (Upper)
Hidden Bake
Oven Rack Features 3 Self-Clean Heavy-Duty Oven Racks (Lower)
6 Embossed Rack Positions (Lower)
Oven Features 10-Pass Bake Element
8-Pass Broil Element
Cleaning Time Variable with Delay Clean Option
Cooking Technology Microwave/Traditional
Turntable Size 16.0
Configuration Double Oven
Microwave Watts (IEC-705) 1000.0
Self-Clean Oven Door Lock Automatic (Lower)
Control Type Dial
Glass Touch
Power Levels 10
Oven Control Features Audible Preheat Signal
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Defrost Mode
Delay Clean Option
Delay Start
Electronic Clock & Kitchen Timer
Microwave Sensor Cooking Controls Cook
Defrost
Express
Reheat

GE Wall Oven Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 27in or 30in Wall Oven with a qualifying GE Wall Oven or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (75 Reviews)

85% of reviewers recommend this product.

Oven./Micro Combo is great

11/6/2018

We love the new combo micro/wall oven. It has all the features we like and the digital screen is awesome. Not too complicated to figure out either. Nothing but thumbs up from this customer

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

great looking

11/4/2018

This model fit in our kitchen and looks good with other applinces.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Easy to Use - Works Great

9/13/2018

Our old double oven finally went out and this along with the new hood are excellent. I recommend getting the convection feature for the microwave if you cook for a lot of people often. Baking roasting braising has all been a breeze with this oven

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Awesome Oven/Microwave

9/10/2018

We just installed our GE oven / microwave appliance and wife and I are just glad we choose GE. Very easy to install and simple to operate. Packaging were superb and no damage or any scratch at all. I highly recommend GE to everyone looking for appliances. Beautiful appliance.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

So far so good

9/3/2018

Weve had the unit just under a month and it works great. The dials take some getting used to but weve gotten the hang of them. Much more efficient than our old oven and microwave.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Always reliable

9/2/2018

Replaced 29 year old model which served me well. Expecting the same with this one.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Works well so far pleased.

8/30/2018

Microwave and oven work well. Could you the additional convection feature. Otherwise seems to work well and the styling is fantastic.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

convenience

8/30/2018

I wanted an oven that I didnt have to get down onto my knees to check on the progress of dinner. This wall-mount oven combo was exactly what I was looking for.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Looks Great

8/26/2018

Easy to use and enjoying cooking again. Looks great and plan on using for years to come.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

LOVE THE OVEN

8/26/2018

We purchased this oven about a week ago and glad we did. So far it seems to be working just like it is supposed too. Love the combo it looks great also definitely a step up from what we had.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

I love to preset timer and go.

8/26/2018

I have been looking at this unit for more than a year. found it at the right store for the right price and just had to have it.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Looks great works great- couldnt be more satisfi

8/22/2018

Replace older model of the same and that unit lasted for 20+ years. No reason to believe this one will not do the same. Great product

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Beautiful Product

7/28/2018

I love my product havent had the opportunity to use it yet because I dont want to mess it up. I love the inside light feature which faded out after you close the door

Yes, I recommend this product

  • Appearance:
  • Features:
  • Quality:
  • Value:

Beautiful fit

7/11/2018

This GE model looks elegant. Its a perfect fit

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Excited

5/30/2018

Just had it installed and already love it. What a big difference from our VERY old system.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great Prouct. I seen it on HDTV

5/17/2018

I love this product. Did not know they still made these. Especially in stainless steel.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Temperature Incorrect Only 3 yrs old

5/7/2018

My three year old oven is already on the fritz. it will not hold the temp stated in the dial. Even worse while I live in a robust and thriving suburb of Seattle the GE Service team does go to my area. Maybe they cannot afford the gas?

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great look

5/4/2018

So happy I purchased this oven it looks great and the microwave has some really great features

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Good choice for small kitchens

5/1/2018

We purchased this microwave/oven combination to fit in a small kitchen as a second oven. The narrow 27 size is perfect The oven heats quickly the control panel is easy to use and the twinkling bell sound when the timer is complete is very pleasant

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Replacement for GE Wall oven

4/29/2018

Bought this new model to replace an old GE wall ovens and it fit perfectly. The digital interface took some getting used to but didnt have trouble adjusting at all. The microwave vents air out while using which was strange but doesnt affect performance at all. I feel like food cooks faster in the unit than our old one and the oven coolant down a lot faster.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great appliance

4/26/2018

Bought two months ago and great experience with it.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great Value

4/21/2018

We were very surprised at the room we had inside of the oven. We replaced a 24 year old unit that wouldnt fit a cookie sheet inside lol. Love all the features it has to offer.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great Features

4/18/2018

The only thing I have against it is that the oven takes too long to preheat. Other than that I love it.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Efficient

4/16/2018

Great quality for the money. Heating and cooking features work great.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

new GE microwave/oven with the door to microwave a

3/31/2018

The stainless stain adds a great new look to our kitchen. We love the new microwave door which matches the oven door. The timer settings are helpful when trying to gauge how long an item heats up.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Beautiful Works perfectly

3/30/2018

The microwave/wall oven combination fits perfectly in my kitchen. The oven heats quickly and bakes the food to perfection.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

NICE COMBO UNIT

3/28/2018

SO FAR THIS UNIT HAS A QUIET FAN COMPARED TO MY LAST OVEN. I WAS SURPRISED THAT THE OVEN DOES NOT HAVE A LOWER HEATING UNIT. I GUESS THE ELEMENT ON TOP DOES ALL THE HEATING.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Built-In Combination Microwave/Thermal Wall Oven

3/26/2018

This unit is perfect for our older kitchen just the right size and works great easy use.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Im in love with my combo unit

3/25/2018

Replaced a 27 year old GE oven so I was definitely overdue for an upgrade but this model is AMAZING The microwave is huge and powerful cooks quick and defrosts evenly. The oven is also a generous size and I love the steam clean option. Oh and did I mention - its a beautiful piece too goes great with our new quartz countertops and other stainless appliances. Extremely pleased with this appliance and highly recommend.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Easy to use

3/20/2018

Easy to install and fantastic to use. Controls with knob takes a minute to get used to using but so much easier than buttons. Works great If installing yourself have a strong friend handy because this over is heavy. Super easy to install. 4 wires and 6 screws. Took about 1 hour total to remove old oven and install new.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Nice Kitchen Upgrade

3/16/2018

This unit replaced the original GE combination wall oven/microwave and has been a good improvement. We purchased this unit because the old and new GE models fit the cabinet opening perfectly.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

mixed reviews

3/13/2018

I love the appearance of this microwave / oven. This unit replaced my previous GE oven that we had for 20 years. The old unit was in good working condition but we remodeled our kitchen and wanted new appliances. We decided to purchase GE because we never had any problems with the previous appliances. My review is as follows: The door of the microwave does not open to the side like the old unit instead it opens down and this prevents me from reaching the back of the microwave to clean it. Also to heat up something you need to push the bottom too many times. they need to simplify this. Regarding the bottom oven the preheating time takes much longer than our old unit did. I wish GE would consider making these changes in future models to make it more user friendly. Overall I am pleased and hope this unit lasts as long as the old one.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

If it aint broke ..............

3/6/2018

Replaced 30 year old GE unit with this new almost identical updated GE unit.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

GE Microwave/Oven Combo

3/6/2018

My home warranty company offered this product as a replacement when my previous GE combo oven could not be repaired. I absolutely love every aspect of this product.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Had to fit space for old GE oven and microwave

3/2/2018

Like the product but the microwave door is a real problem. I am 52 and it will be a real problem for me to reach the back of the microwave to wipe it down. Also it is a problem for me to reach some things. I never had this problem with a door that opened to the side. Also Im afraid the electronics will not last. I feel this was designed by a man who would have no trouble reaching the back of the oven.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Very Stylish

2/26/2018

Very pleased with the oven/micro unit. We purchased dishwasher oven unit new refrigerator all GE and match perfectly.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Complicated Controls

2/26/2018

Controls are complicated and oven does not heat consistently.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Very nice

2/25/2018

Great combo oven microwave. My only issue is that setting the cooking time is frustrating and could be simplified without the dial.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Both microwave and oven are exceptional

2/24/2018

I bought this combo to replace a 1990s version that was in the house we bought. I must confess that I bought it because it was guaranteed to fit in the space the old one came out of. I read some reviews but expected it to just be a regular appliance. Well its been three months now and I LOVE both the oven and the microwave. I cook and bake a lot. The quality of these appliances is exceptional. The oven bakes everything right. The temperature control is terrific. And the microwave once youre used to the features is a treat to use. It reheats and cooks perfectly. If I had known how much I was going to love this I would have also bought a GE range just for the oven.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Love the microwave

2/20/2018

Replaced 32 year old GE microwave oven combo. This replacement fit perfectly. The new microwave is light years ahead of the old model. We love the new one. Also the old one worked but was severely out of date as compared to the new one.

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

So far the family is happy with this product

2/19/2018

We just got the microwave/ oven combo installed and we like the features.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

So far so good

2/16/2018

We more or less had to choose this model because it was to replace a 17 yr. old Whirlpool Gold and the GE was the only appliance that fit the old cut out without a major cabinet adjustment. I worried about some of the reviews but GE must have fixed all the old issues. It is quiet running and very simple to program for cooking. WE LOVE IT

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

her happy with this purchase

2/14/2018

Elegant and very nice. Microwave is roomy and live the door opening and swinging down and out of the way. oven does take time to heat but the baking is superb with items baking evenly and at times exactly as recipes call for.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great oven and microwave

2/12/2018

Bought this oven a month ago and its been a great oven/ micro combo No complaints

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Welll ..........

2/10/2018

I bought my wall oven in November and it malfunctioned in January The repairman couldnt figure it out initially thinking it was the relay but after installing a new one found out it wasnt that. He called for technical help and he walked him through the problem. After the self cleaning finished the door latch failed and it has been ordered Just bothers me I had a problem and only had it 2 months

No, I do not recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Microwave/Oven Combo

2/9/2018

Very Nice appliance. Runs so quietly even when cooling off. Very easy to use.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Works great

2/9/2018

Everything works well. Somewhat limited on microwave timing but thats minor.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Almost perfect

2/6/2018

We really like the microwave/oven combo and really like all the features. Some we didnt even know we needed My only negative is the microwave door opens down. This makes it very difficult for a shorter person to reach into.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Very nice oven

1/30/2018

Though I miss some of the features on my previous Jenn-Aire combo wall oven that oven was nothing but trouble. This oven works very well and is quite dependable. I am discovering new features every week.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Wonderful Oven

1/27/2018

I bought this oven 2 months ago and love it The microwave is much larger than my old microwave and does a great job. I didnt think I would like dialing the cook time and temperature but I like it much better than the touch pad. The lower oven is roomy and cooks evenly. I love the light coming on when I open the door. Another great feature is the steam cleanup of spills. Love not having to clean whole oven. This is a great product

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


1.7 cu. ft. microwave capacity (1000 Watts (IEC-705 test procedure)
Sensor cooking microwave (upper oven)

Provide a built-in sensor in the upper microwave that automatically calculates and adjusts cooking times and power levels for favorite foods


16" turntable (upper oven)

Rotates food throughout the cooking cycle for even cooking results


Self-clean with Steam Clean option (lower oven)

Clean your oven the way you want


Self-clean, heavy-duty oven racks (lower oven)

Conveniently clean your oven and racks together


Glass touch controls

Set temperatures quickly and clean with little effort


Halogen interior oven lighting (lower oven)

Easily see how your food is baking


Ten-pass bake element (lower oven)

Even baking is assured with heat that covers more surface area


Eight-pass broil element (lower oven)

Get full broil coverage and even browning from edge to edge

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.