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GE Appliances Logo

GE® 30" Free-Standing Gas Convection Range

Model # JGB700DEJWW

 4.5 out of 5 (76 Reviews)

Available in 6 Color(s)

Regular Price $1,050

Our Price $944

After Applicable Rebates

Rebate(s): $50

Our Price

$944

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Edge-to-edge cooktop

A large cooking surface gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner


Extra-large integrated non-stick griddle

Cook up to six grilled cheeses at once on the industry's largest integrated griddle


18,000 BTU Power Boil burner

Boil water fast with intense heat from this 18,000 BTU burner


Gas convection oven

Circulates heat for high-quality results


Self-clean with Steam Clean option

Clean your oven the way you want


Center oval burner

Large oval fifth burner is ideal for griddle cooking


Heavy duty, dishwasher safe grates

Easily and safely clean grates in the dishwasher or place in the bottom of the self-clean oven


5.0 cu. ft. oven capacity

Cook more dishes at once

Features:

  • Edge-to-edge cooktop
  • Extra-large integrated non-stick griddle
  • 18,000 BTU Power Boil burner
  • Gas convection oven
  • Self-clean with Steam Clean option
  • Center oval burner
  • Heavy duty, dishwasher safe grates
  • 5.0 cu. ft. oven capacity
CAPACITY
Total Capacity (cubic feet) 5.0
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Drawer Type Storage
App Filter - Cooktop Type Continuous Grates with Griddle
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Single Oven
App Filter - Convection Yes
App Filter - Fuel Type Gas
App Filter - Edge-to-Edge Cooktop Yes
APPEARANCE
Control Knobs Color-Matched
Handle Color Color-Matched
Handle Design Designer Style
Cooktop Burner Grate Color Matte Black
Oven Door Features Big View Oven Window
Color Appearance White on White
POWER / RATINGS
Top Burner BTU Rating - LP (000's BTU's) (1) 18.0; (1) 5.0; (1) 9.5; (1) 12.0; (1) 8.0
Bake/Broiler BTU Rating - Nat. Gas (000's BTU's) 16.0 Bake / 13.5 Broiler
Top Burner BTU Rating - Nat. Gas (000's BTU's) (1) 18.0; (1) 12.0; (1) 8.0; (1) 9.5; (1) 5.0
Volts/Hertz/Amps 120v; 60Hz; 15A
Bake/Broiler BTU Rating - LP (000's BTU's) 16.0 Bake / 12.0 Broiler
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Griddle Accessory Integrated Non-Stick (Included)
Griddle Integrated Non-Stick (Included)
LP Conversion Kit Included
Center Grate Optional
WEIGHTS & DIMENSIONS
Net Weight 190.0
Height to Cooking Surface (in.) 36 - 36 1/2
Depth Without Handle 26.25
Overall Depth 28.75
Depth with Door Open 46.25
Oven Interior Dimensions (W x H x D) (in.) 24 x 19 x 19
Overall Width 30.0
Overall Height 47.25
Approximate Shipping Weight 210.0
Cabinet Width 30.0
FEATURES
Burner - Right Front 9,500 BTU
Burner - Left Rear 5,000 BTU Precise Simmer
Oven Cleaning Type Self-Clean with Steam Clean Option
Cooktop Burner Type Sealed
Burner - Right Rear 12,000 BTU
Oven Rack Features 2 Oven Racks
Fuel Type Natural Gas (factory set)
Burner - Center 10,000 BTU Oval
Cooking Technology Convection
Cooktop Surface Color-Matched
Edge-to-Edge
One-Piece Upswept
Porcelain-Enamel
Configuration Range with Storage Drawer
Burner - Left Front 18,000 BTU Power Boil
Cooktop Burner Grate Material Heavy Cast Iron
Control Type Electronic Touch
Oven Cooking Modes Convection Bake
Ignition System Electronic
Oven Control Features Audible Preheat Signal
Auto Self Clean
Certified Sabbath Mode
Delay Bake Option
Interior Oven Light 1 Auto Incandescent

GE Black Friday Savings Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (76 Reviews)

90% of reviewers recommend this product.

Nice looking and works great

11/8/2018

I got this stove after my old one kicked the bucket a few months ago. I paid extra to get a white model I love the way it looks like and it is easy to keep clean. Love the built in griddle for frying bacon and eggs.

Yes, I recommend this product

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Happy with new features.

11/8/2018

Preheat is much faster than old range. And burner function is much improved.

Yes, I recommend this product

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Great Buy

9/23/2018

We bought the range a few months ago and it has performed just great so far. I especially like the built in griddle.

Yes, I recommend this product

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Great oven disappointing top burners.

8/30/2018

I updated my 25 year old GE range with this one with convection. I love the oven and how it cooks evenly but the top burner controls do not have the range of adjustment that my old one did and they cook too hot to suit me. My tops are jiggling on the pots while cooking even on the lowest setting and on the simmer burner.

No, I do not recommend this product

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Best range ever

8/30/2018

I bought this range to replace my Kenmore which had started to leak gas. This range the burners fire up at once when turned on. Ive has many gas ranges over the years this one is by far the best. The oven cooks evenly and preheats in about 10 minutes which is shorter than any other oven that Ive used. I highly recommended this range.

Yes, I recommend this product

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Good Overall Stove

8/30/2018

Have had a year + and no problems. I like the steel griddles on top of the eyes more than any other feature. Just seems to cook faster with a more even heat distribution around and under the cookware. Only low side is the bottom sagging storage drawer and its mountingworse than cheap. Looks like 2 different stoves if you dont mind that. Great upper look with an extra cheap lower look makes stove look outta place Im a guy that looks at the stove when Im hungry and only care how it performs but women that live in the kitchen may have a whole different perception of it Bill

Yes, I recommend this product

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Even better than expected

7/24/2018

We bought this range unsure about some of its features but we like it better than any stove we have ever had. The griddle is far better than anticipated and all of the burners have plenty of power. Everything burns easy and clean.

Yes, I recommend this product

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Overall really great features

6/26/2018

I purchase this 5 eye self cleaning range about 3 weeks ago. So far I am very happy I did. I like all the features and just the style of how its built even the grates are different. I feel I can rely on this product for years ahead

Yes, I recommend this product

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Good features.

6/1/2018

Love the grill very easy to clean. I was hesitant about convection oven but I really like the choice of using either with or without convection oven. I never had used a convection oven. I really like way my bread and cakes look. also I wanted a storage drawer rather than a broiler on bottom. I read some reviews also where the broiler on bottom was not a wise choice. The broiler did a wonderful job on my chicken last night perfectly broiled no hot spots. I did not like the GE label on oven.I keep thinking I need to wash something off front.

Yes, I recommend this product

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Looked nice on line

5/25/2018

Using it but not happy should have sent it back and purchased something else

No, I do not recommend this product

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Great stove

5/24/2018

I bought this stove---could not be happier Everything works just like a dream. I am recommending this stove to all my friends.

Yes, I recommend this product

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Fantastic product

5/20/2018

We just installed this stove and started cooking immediately and it is super efficient. Love the convection oven for baking and its so much faster at preheating and cooking dishes.

Yes, I recommend this product

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Love my stove

5/6/2018

I cannot cook well on electric stoves so when I recently bought a townhouse that had one before I even tried to cook anything I removed it and bought my GE gas stove. I absolutely love the 5 burners with the center griddle I havent tried the convection oven feature yet but I am looking forward to that. Best stove I have ever owned

Yes, I recommend this product

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Everything works as advertised

4/28/2018

we bought this about two months ago and we really like using it.

Yes, I recommend this product

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Stove top easy to clean

4/26/2018

Enjoying my new stove The griddle top is a very nice feature.

Yes, I recommend this product

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Love it

4/24/2018

Installed this range a couple months ago and have no complaints. Love the cast iron burner grated and the center griddle. Convection oven is great for baking 4 pies at the same time.

Yes, I recommend this product

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Terrific grill

4/19/2018

I bought this product 2 weeks ago and am very satisfied with it. The grill in the middle is my favorite.

Yes, I recommend this product

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Nice cooling temps

4/17/2018

Range is great. Fast response when Lighting. Even.oven temps. Only complaint is the CHEAP conatrucrion.of storage drawer and its slides.

Yes, I recommend this product

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Great features

4/13/2018

The stove works as it should. It had the features I wanted.

Yes, I recommend this product

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Easy to operate

4/7/2018

Switched from electric to propane and very happy with all the features. Install went easy and still learning and working with all the great different features.

Yes, I recommend this product

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Great stove

4/7/2018

I just bought this stove so I havent used it much yet but so far so good

Yes, I recommend this product

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Dont miss that electric range

4/1/2018

I am so glad to have a gas range again I am especially enjoying the grill. The stove cooks all food evenly and I love using the oven. Every thing comes out so moist. The only down side is having to clean up the range but other than that I can live with it.

Yes, I recommend this product

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Storage Draw constantly falls off. Oven fan makes

3/29/2018

I bought this 3 months ago and is falling apart and I cant get the seller to come back to fix

No, I do not recommend this product

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User friendly

3/28/2018

I replaced my old GE with this one and it is far and away more efficient. Have used top burners as well as oven and both have performed beautifully. Have yet to try the convection feature but look forward to quicker baking times. My only complaint is that they have not changed the way the bottom drawer slides in and out which is not very smooth.

Yes, I recommend this product

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Very competent range

3/26/2018

I purchased this range over the holidays when my old Kitchen Aid chucked out. I wanted a range without all the bells and whistles my old range had but truth be told I do miss a few of the features the old Kitchen Aid had. But all in all I like my new GE range very much.

Yes, I recommend this product

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Love it

3/17/2018

I got this for my birthday. It was a great surprise. I love the built in griddle and the heavy duty grates. The oven is large and bakes beautifully.

Yes, I recommend this product

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hi to low

3/12/2018

I bought this gas range after being a electric rage owner 15 years. Excited to see difference and there isnt really that much difference except the flame. I was disappointed in the flame levels turning from high to get a med high temp and a low temp. Grill is great cooking tool but accidental scratches will stare me in the face now for the next 15 years.

Yes, I recommend this product

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Nice range and oven

3/10/2018

I converted to gas and love this range with large cooking space and center grill area. The oven is large and cooks multiple things at once. Love the cleaning featuretoo.

Yes, I recommend this product

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Learning to cook with a gas

3/8/2018

After 56 years I am learning to cook with a gas range. I am enjoying the experience EXCEPT for the following two reasons. #1 I am hearing impaired and the timer is too soft for me to hear. #2 The bottom storage drawer falls off the track when pulled out. Other than those two issues I am enjoying my playtime in the kitchen

Yes, I recommend this product

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great featureslooks great

3/6/2018

I am so thrilled with the choice of convection cook or reg. Cookits easy to use and cleans with simple steam

Yes, I recommend this product

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GE Gas Stove model JGB700DEJ4WW

3/5/2018

Just installed and started cooking and baking right away we are very happy we made this choice and choose to canceled our first choice another brand

Yes, I recommend this product

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my reservations about this stove

3/4/2018

I downsized from a top of the line12 year old GE Profile because it had a burning wood odor when it was heated to 400 degrees. Appliance Service and Electrical contractors were unable to establish the cause. The oven and surface cooking was otherwise perfect. I didnt need all the bells and whistles of the new Profile. Although an independently functioning 81 year old Im cooking and baking less and saw no need to have to learn how to operate the various functions that come with a new Profile. I understood from the illustrations and descriptions that it had MANY functions which I likely would not have used. The price was also many hundreds of dollars more than the cost of this model which appeared to be all that I would need.That said there isnt an indicator light so I can no longer tell when the burners are on Dangerous no? I havent yet been able to set the clock. Although the directions say hold 3 seconds its not clear what to hold 3 secs...The cook racks that hold the pots elevate them inches above the heating units making reaching them quite difficult for me Im 52. Additionally the racks are extremely heavy for my arthritic fingers often requiring me to wait until someone comes over and lifts and washes them. The oven seems to operate well although I find stove top cooking generally easier than bending over the hot oven door. The timer bell is not loud enough for me if Im not very close to the oven.

No, I do not recommend this product

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Clock and timer issues

3/1/2018

I like this stove and would give it a much higher rating if I could figure out how to set the clock and use the timer.

No, I do not recommend this product

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Review of JGB700DEJWW range

2/26/2018

Nice full featured gas range. However as this is currently GEs top line gas range several improvements could be made in having the optional cast iron griddle as well as the optional oven racks that can be left in the oven when in self clean mode being standard instead of additional cost options. It would also be helpful if the range could be ordered from the factory already converted to LP at no additional cost.

Yes, I recommend this product

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Great stove for the price

2/25/2018

Stove met all our check marks and was at a great price. Our old GE stove was very similar but did not have the convection feature.

Yes, I recommend this product

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Love

2/23/2018

Bottom storage draw is cheaply made. Wont stay on the track.

Yes, I recommend this product

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Mrs

2/18/2018

I love my stove. I switch from an electric stove to this gas stove best decision.

Yes, I recommend this product

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Works well

2/12/2018

Every pleased with high temperature burners. Griddle works great for grilled cheese. Range fit in existing cabinetry-- it is a little taller than previous range.

Yes, I recommend this product

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I love my new oven

2/10/2018

I got this new oven for Christmas and I am in love It is beautiful and I love the griddle in the middle I use it daily

Yes, I recommend this product

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Nice stove

2/3/2018

Have had it for 2 months now. Use the griddle quite a bit and easy to wipe down. Controls easy to use and bright. Like that I can turn oven light on both by opening door and with switch. Got the white one. Nice finish - no marks or blemishes. Love the cast iron grates compared to porcelain grey ones which were impossible to keep clean. Last GE stove had to replace the igniter in the stove every 5 years and i expect the same with this one though doing it myself is quite easy.

Yes, I recommend this product

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For the most part happy

1/31/2018

We love our GE range. Baking in this oven is wonderful. Cakes bake evenly. Cookies turn out great. The choice of the size of burners on the stove top make for great cooking. We have a problem that should be addressed though. When we use the Timer button its very hard to hear when it goes off. If were not standing in front of the stove we cant hear it. Very low. I have to use my cellphone timer when Im timing something Im cooking. You need to make the volume a lot louder.

Yes, I recommend this product

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Very Happy

1/28/2018

Purchased a little over a month ago and we are very happy with our new range The large burner is super hot the griddle is handy and love the convection oven. We purchased the middle grate which is kept intact day to day. The only feature or lack of Im not crazy about is there is not a key pad to set the oven temp.

Yes, I recommend this product

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Love the convection makes baking easy

1/22/2018

Love the oven for backing and griddle on stove top is awesome . We have propane and it works great

Yes, I recommend this product

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Grill Plate

1/21/2018

I love the convenience of the center grill plate. I rarely pull out a frying pan these days.

Yes, I recommend this product

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Timer

1/21/2018

The oven timer is to quiet Hubby says he thinks theres a way to turn the volume up but it doesnt seem to work for him. Setting is harder than my old stove the way it jumps from 1 minute to 5 minute incrimaments.

Yes, I recommend this product

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GE free standing range.

1/21/2018

I bought this range to replace a range that caught fire. I was looking for the center burner. This model had the grate and griddle. Ive already cook many a breakfast. The oven is easy to use and comes to temperature rapidly.

Yes, I recommend this product

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so beautiful

1/17/2018

I love everything about the range. It bakes so evenly and has ample stovetop area.

Yes, I recommend this product

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Happy with product

1/17/2018

Would have preferred a grate in the center. Thats what I thought I was buying

Yes, I recommend this product

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Dependable and easy to use

1/15/2018

Weve had ours only a week and have used it several times - both cooktop and oven. It cooks balanced and looks great in the space. I wasnt sure I wanted the griddle cooktop but Im really glad we opted for it. Weve already used it twice :- Overall a very dependable and easy to use product.

Yes, I recommend this product

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Love the oval center burner

1/14/2018

I bought this gas range about 4 months ago for my kitchen remodel. Got the white model to go compliment my flagstone grey cabinets. Went from a electric to gas range so major improvement. The cast iron grates are awesome and the 5th oval burner with griddle is great for making breakfast for my family of 5. My model didnt come with the grate for the oval burner so I purchased on from GE directly. So worth it I do wish that I could change the oven temperature without having to cancel and then reset. Also the under the oven drawer can be tricky to open with one hand as there is no handle just an indent for your fingers.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Edge-to-edge cooktop

A large cooking surface gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner


Extra-large integrated non-stick griddle

Cook up to six grilled cheeses at once on the industry's largest integrated griddle


18,000 BTU Power Boil burner

Boil water fast with intense heat from this 18,000 BTU burner


Gas convection oven

Circulates heat for high-quality results


Self-clean with Steam Clean option

Clean your oven the way you want


Center oval burner

Large oval fifth burner is ideal for griddle cooking


Heavy duty, dishwasher safe grates

Easily and safely clean grates in the dishwasher or place in the bottom of the self-clean oven


5.0 cu. ft. oven capacity

Cook more dishes at once

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