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GE Appliances Logo

GE® 30" Free-Standing Electric Double Oven Convection Range

Model # JB860SJSS

 4.7 out of 5 (219 Reviews)

Available in 6 Color(s)

Regular Price $1,500

Our Price $999

After Applicable Rebates

Our Price

$999

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

Features:

  • 12"/9" dual element
  • Fifth element warming zone
  • Self-clean oven
  • Black gloss oven interior
  • True European Convection with Precise Air
  • Dual-element Bake
  • 6.6 cu. ft. total oven capacity

From the Manufacturer

Feature Benefits

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CAPACITY
Total Capacity (cubic feet) 6.6
Capacity (Cu. Ft.) 2.2 Upper / 4.4 Lower
FILTER
App Filter - Cleaning Type Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Cooking Technology Convection
Traditional
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Double Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Stainless Steel Appearance
Handle Color Stainless Steel
Handle Design Designer Style
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Full-Wrapped Metal Frame
Full-Wrapped Stainless
Color Appearance Stainless Steel/Gray
POWER / RATINGS
KW Rating at 208V 11.7
Bake Wattage 2500W Upper / 2650 Lower
KW Rating at 240V 15.6
Broiler Wattage 2500W Upper / 3600W Lower
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 204.0
Oven Interior Dimensions (lower) 24 x 17 1/2 x 18 1/4
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.75
Overall Depth 28.25
Oven Interior Dimensions (upper) 24 x 8-7/8 x 18-1/4
Depth with Door Open 45.0
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 226.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean (Both Ovens)
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Upper / 7 Lower Rack Positions
3 Heavy-Duty Oven Racks
Melt Setting Yes
Oven Features 6-Pass Bake Element (Lower)
6-Pass Broil Element (Both Ovens)
8-Pass Bake Element (Upper)
Cooking Technology Traditional Upper; Convection Lower
Cooktop Surface Gray Patterned Ceramic Glass
One-Piece Upswept
Configuration Double Oven Range
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Self Clean
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Delay Bake Option (Time Cook)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Warm Mode
Interior Oven Light 1 Halogen (Lower)
1 Incandescent (Upper)
Preheat Notification (Both Ovens)
Control Location Backsplash
Element - Right Rear 6" 1200W
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (219 Reviews)

93% of reviewers recommend this product.

Love the small oven

12/16/2018

I wanted two ovens and this one had all of the other features that I wanted. My only complaint is there is something between the glass panels in the oven door that cannot be cleaned. Will call repair and see what can be done to fix it.

Yes, I recommend this product

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Great features

12/14/2018

I have enjoyed the two ovens look forward to having them during the holidays

Yes, I recommend this product

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Love it

12/14/2018

I have absolutely enjoyed having the double oven as I like to cook and bake. This has been perfect up till now. It is not the product but who installed the product messed this up. I am praying the company who installed this will be replacing it since it is their fault is shorted out. I do not plan to have another stove..but love the one I had until is was damaged by how it was installed.

Yes, I recommend this product

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EZ to operate

12/13/2018

My wife loves her new double oven. She uses it everyday to cook cakes.

Yes, I recommend this product

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Great features

12/13/2018

I bought over two months ago. Im very happy with double oven.

Yes, I recommend this product

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Awesome features

12/13/2018

Bought it a couple months ago love it. Husband even loves it.

Yes, I recommend this product

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Love the 2 separate ovens especially the convectio

12/13/2018

Love it. Worked great for the holidays when I had a house full of people

Yes, I recommend this product

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Lots of features

12/8/2018

My other stove was only 2 years old but a different brand. It had the steam clean feature which did absolutely nothing. My new stove has the self-clean with heat 2 ovens 5 burners and it looks great in my kitchen. Matches my GE Dishwasher.

Yes, I recommend this product

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Looks GREAT

12/7/2018

I bought this a few weeks ago and I love it.Great product Great price

Yes, I recommend this product

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Awesome stove

12/6/2018

I bought this stove about a month ago and couldnt be happier with it. It cooks perfectly and is easy to clean. Apple pie filling spilled onto the bottom on Thanksgiving and the mess peeled right off.

Yes, I recommend this product

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Great appliance

12/6/2018

Very satisfied with my new range. Love the double oven

Yes, I recommend this product

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More Than Just A Range

11/30/2018

I love the features this range has. I am so happy I made this purchase. The two ovens will make my holiday cooking a breeze.

Yes, I recommend this product

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Upgrade

11/28/2018

My wife saw this while we were comparing fridges and fell in love. More options for rack locations than ours convection can be turned off or on more burner size selections like I titled- its an upgrade

Yes, I recommend this product

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Sweet Appliance

11/27/2018

Small oven baked thanksgiving pies surprisingly well. 2 large caps in front so much more practical Live the alert tones so much more pleasant than the loud beeps of other appliances. Easy to clean glass top And fast oven preheat.

Yes, I recommend this product

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Great features

11/27/2018

I bought this a week ago and so far am very happy with ease so far.

Yes, I recommend this product

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Im in Love with my stove

11/26/2018

I got this Double oven range as an early Christmas present and I got to use it for Thanksgiving. It cooks everything so great and in no time at all. The only thing I can think of that is a downside it there really is no user manuel that comes with it for cooking instructions. So anything you want to know you have to look it up online. Other than that it is a great product and is beautiful

Yes, I recommend this product

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love having two ovens

11/23/2018

Great to be able to bake different items at different temperatures at the same time.

Yes, I recommend this product

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Great stove

11/22/2018

We bought this a couple months ago and it works great. It boils water quickly and the ovens preheats quickly as well.

Yes, I recommend this product

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So Easy To Use

11/19/2018

I love my new stove It was a great price especially with the double ovens So convenient.

Yes, I recommend this product

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Great Range

11/19/2018

Just installed this range and so far no problems. Excellent .

Yes, I recommend this product

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Just bought

11/18/2018

Just bought this double oven. Super excited to try it out. Will update with any propblems if any boo far super excited to use for thanksgiving this year

Yes, I recommend this product

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Love the design

11/17/2018

I t has all the features a person would need to cook a Christmas dinner more

Yes, I recommend this product

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Great Features

11/15/2018

Finally get a double oven of my dreams. Have always wanted a double oven and this has everything wanted. Very easy to install and finding out the doors to the ovens came off was a very good plus.

Yes, I recommend this product

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Wonderful

11/10/2018

I just finished cooking my first meal and everything is a dream to use It looks fantastic and is user friendly. Both large burners can be used for small or large pots depending on the setting you choose. I cant wait to cook Thanksgiving dinner with this efficient and beautiful appliance

Yes, I recommend this product

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My prrrrreeeeciussss.

11/9/2018

I have been wanting one of these for a long time and every holiday or gathering I wished I had another oven in the house. Now I am so grateful and we utilize the smaller upper over all the time it is practically the oven we use while the lower is the holiday oven.

Yes, I recommend this product

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Absolutely in love

11/9/2018

Best investment i have ever made extremely happy. Range cooks and bakes very well. The range surface units clean well with the recommended product. I am impressed with the surface units design. Very useful with the double burners in the front. Stove top also works great and heats consistently. This stove top has so many great options for different sizes of pots and pans. Definitely an energy saver I couldnt be more pleased with our choice to buy this GE double oven range.

Yes, I recommend this product

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Nice setup

11/8/2018

Love the look and the double oven. One bigger and one small.

Yes, I recommend this product

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Warming burner great

11/8/2018

So far really pleased especially with double oven.

Yes, I recommend this product

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Great Oven

11/7/2018

I love this oven It makes dinner time so much easier

Yes, I recommend this product

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Great Appliance

11/6/2018

This was one of the better purchases Ive made in a long time. Aside from its many features and ease of use it perfoms like a dream.

Yes, I recommend this product

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I really like it once I finally got one that work

11/6/2018

I bought this about 2 months ago and had to wait almost 2 months to get one that worked. But I like it a lot and it heats up really well.

Yes, I recommend this product

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Great deal

10/19/2018

This is exactly what I was looking for a double oven. It heats up very quickly and look so nice. Love the versatility of the burners.

Yes, I recommend this product

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Nice design

10/9/2018

We just had this range for two days and so far we are very pleased with its performance

Yes, I recommend this product

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Love the double ovens

9/29/2018

We purchased this oven just a week ago and I love all the features. The power boil does exactly that And its amazing how fast the ovens pre-heat.

Yes, I recommend this product

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I love it

9/21/2018

I quit cooking and baking years ago because I was so dissapointed with the results from my old electric coil-top range not a GE product. The food seemed dry and overdone or mushy and underdone. I had a hard time getting a nice saute on the stove top and crispness from the oven. I picked this model because it had a solid build enough modern features without being over-techy and a good price. My GE Range JB860SJ6SS was installed the 1st of Aug. 2018. So far the cooking and baking have been excellent. The smaller regular oven bakes evenly and quickly without drying out the food. I love roasting vegetables in the smaller oven. The convection oven bakes and roasts items more quickly. It browns meats and baked goods just fine. I want to experiment more with this aspect. I made the mistake of overfilling cake pans which left a sticky crusty mess on the bottom of the oven. My oven has the heating element exposed so this was a great test to see how easily this nasty spill would clean up. I will not use the self-clean cycle for fear of damaging the circuit board and I cleaned the mess by hand. I put water on the baked on residue in the warm oven and let it soak for about 1/2 hour. Due to the super slick coating of the ovens interior I was able to easily wipe up the spills without scraping I used warm water with dishwashing soap to thoroughly clean all of the ovens interior surfaces. I gently lifted the exposed heating element out of the way to cleanly wipe the bottom. EasyPeasy My oven looked new again. I thoroughly clean and buff the glass cooktop BEFORE and after cooking to ensure the silica in the creamic top cleaning paste keeps the surface coated. This ensures no etching and quick clean up. The trick is to use just a little paste to prevent flaking. Any flakes left over from buffing are the most annoying part of cleaning the glass top. But that is a cleansers issue. The temperature control is very fine on the cooktop and I can count on heating accuracy to sear and saute just right. I feel like a gourmet cook with two ovens now in the one range. This option is an excellent solution since I dont have space for two wall ovens. I only used my old ranges storage drawer for reusable containers and I found a better place to keep them. I have no problem getting hot food out of the lower oven. Im an older woman of average strength with a good back and I use my legs to bend and lift. If there ever is an occassion such as Thanksgiving where I have a large heavy turkey in the oven Ill get one of my young guests to help. I love cooking and baking again and I anticipate many many years of quality feasts with minimal fuss Thank you GE

Yes, I recommend this product

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Great appliance

9/21/2018

I have been using the stove for 2 weeks and I love the double oven. I can cook so much more food in less time now.

Yes, I recommend this product

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nice features

9/16/2018

We trust GE products over the years and this item is not the exception. Very happy with our new purchase.

Yes, I recommend this product

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GE Double Oven

9/15/2018

Really like this stove. Had an old one before and loved it. This one heats up quicker plays chimes when oven is heated really like the design.

Yes, I recommend this product

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Love that double oven

9/14/2018

Such a treat to use the double oven. Stovetop works great too.

Yes, I recommend this product

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Just What I Have Been Wanting

9/13/2018

Love the double oven. Finally got rid of my toaster oven and freed-up my counter space. Cooks just as it should and the stove top surface is easy to clean. Love it

Yes, I recommend this product

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Double oven

9/13/2018

I like that i can cook different things at the same time Had never used convection before but pleased with its outcome. just wish there was room for a drawer. Had a solidsurface top range before this for 15 yrs and because of the care we gave it still looked new. The top on this new one however already has cooking marks that we cant remove. Disappointed in cooktop quality this time around

Yes, I recommend this product

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Great Double Oven

9/7/2018

Double ovens are a plus Each oven maintains independent temperatures when both are in use. Convection feature bakes evenly.

Yes, I recommend this product

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Love my range

9/6/2018

I am so loving my new stove and the double ovens ..Its perfect

Yes, I recommend this product

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Love this range so much I bought it twice

9/3/2018

We upgraded the appliances in our kitchen about four years ago to replace the old ones that came with our home when we bought it. I wanted a double oven partly because it seemed more energy efficient--why heat up an entire oven for one cookie sheet? We live in the Florida Keys and dont want to pay for extra a/c to offset the heat from the oven It was a great choice everything I had wanted and no problems. The entire kitchen was wiped out during Hurricane Irma last year and we have been rebuilding our house. I looked at all the new ranges and picked the same range that we had before. The only difference is that it comes standard with a convection oven on the bottom now. Havent used it yet since so far everything I cook fits in the small oven on top but I look forward to trying it out with the Thanksgiving turkey. Super No regrets.

Yes, I recommend this product

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Two Ovens

9/1/2018

Just what I wanted. Has all the features I need..

Yes, I recommend this product

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Works great

8/31/2018

Very happy with the performance and the look of this range

No, I do not recommend this product

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Love the 2 ovens

8/30/2018

Enjoy being able to broil something and bakes in two ovens.

Yes, I recommend this product

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Love this new range Highly recommend it.

8/30/2018

The range top and the 2 ovens work perfectly If youre considering a dual oven free standing range this unit is great

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Double Oven Ovation

8/30/2018

Wow I was so impressed with the double oven feature. Able to bake a great loaf of Italian bread in one while preparing a cheese lasagna in the other.

Yes, I recommend this product

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Easy to use great flexibility easy to clean

8/30/2018

This electric range and oven is super easy to use. I love the flexibility of all the different cooking range sizes. It cleans up nicely and looks great in my kitchen. Having two different ovens is fantastic to accommodate my varied cooking needs.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

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