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GE Appliances Logo

GE® 30" Free-Standing Electric Double Oven Convection Range

Model # JB860SJSS

 4.7 out of 5 (262 Reviews)

Available in 5 Color(s)

Regular Price $1,500

Our Price $1,493

After Applicable Rebates

Our Price

$1,493

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

Features:

  • 12"/9" dual element
  • Fifth element warming zone
  • Self-clean oven
  • Black gloss oven interior
  • True European Convection with Precise Air
  • Dual-element Bake
  • 6.6 cu. ft. total oven capacity

From the Manufacturer

Feature Benefits

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CAPACITY
Total Capacity (cubic feet) 6.6
Capacity (Cu. Ft.) 2.2 Upper / 4.4 Lower
FILTER
App Filter - Cleaning Type Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Cooking Technology Convection
Traditional
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Double Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Stainless Steel Appearance
Handle Color Stainless Steel
Handle Design Designer Style
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Full-Wrapped Metal Frame
Full-Wrapped Stainless
Color Appearance Stainless Steel/Gray
POWER / RATINGS
KW Rating at 208V 11.7
Bake Wattage 2500W Upper / 2650 Lower
KW Rating at 240V 15.6
Broiler Wattage 2500W Upper / 3600W Lower
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 204.0
Oven Interior Dimensions (lower) 24 x 17 1/2 x 18 1/4
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.75
Overall Depth 28.25
Oven Interior Dimensions (upper) 24 x 8-7/8 x 18-1/4
Depth with Door Open 45.0
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 226.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean (Both Ovens)
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Upper / 7 Lower Rack Positions
3 Heavy-Duty Oven Racks
Melt Setting Yes
Oven Features 6-Pass Bake Element (Lower)
6-Pass Broil Element (Both Ovens)
8-Pass Bake Element (Upper)
Cooking Technology Traditional Upper; Convection Lower
Cooktop Surface Gray Patterned Ceramic Glass
One-Piece Upswept
Configuration Double Oven Range
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Self Clean
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Delay Bake Option (Time Cook)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Warm Mode
Interior Oven Light 1 Halogen (Lower)
1 Incandescent (Upper)
Preheat Notification (Both Ovens)
Control Location Backsplash
Element - Right Rear 6" 1200W
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (262 Reviews)

91% of reviewers recommend this product.

Looks Great

7/18/2018

Always wanted a double oven with the convection feature. This goes perfectly with my GE microwave.

Yes, I recommend this product

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Glass Cooktop with Double Oven Heaven

7/17/2018

Not often does one find an Oven that does almost everything but I have 2 now. The top for casseroles if I want them to cook slowly and the bottom is for baking Oh how much baking Ive done in the last 30 days muffins cakes cupcakes Baklava. They have all came out evenly baked in half the time of a regular oven. The preheat has a heavenly little chime that lets you know its time to bake. It shows the progress in reaching your selected temperature. Just remember to stand back a little when opening the door during a convection bake because it is extremely hot. the convection bakes so quickly remember to set the required bake time or you will forget if preparing other items to bake. I have used these ovens just about every day since buying them. At first I looked at the single convection and my husband saw the double and said what about this one I couldnt believe he actually bought the Double ovens . I guess know I know why he enjoys all the benefits of cakes cupcakes etc. Very Lovely Range with Double Ovens. and the ceramic Glass cooktop is also a joy to cook on. Great features all around. GE Thank you Happy in Cordova TN.

Yes, I recommend this product

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Awesome

7/12/2018

I would have given it a 5 but I havent even used it yet. I know its just going to be perfect when I do. Its gorgeous in my kitchen.

Yes, I recommend this product

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Love it

7/11/2018

I love my new GE double oven range it is a wonderful addition to my new kitchen and cooks to perfection

Yes, I recommend this product

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Excellent features.

7/10/2018

I am very impressed with this range. I am looking forward to using all the features. Amazing appliance

Yes, I recommend this product

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Excellent Choice

7/6/2018

Very happy that we purchased this GE stove. I love how quickly the burners heat. The stove also looks great in my kitchen

Yes, I recommend this product

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Finally

7/2/2018

Had the range for under 2 weeks and love it Finally someone made use of the worthless food collection drawer Dual ranges and temp ability and convection feature make the bigger meals easier to handle Pleasant chimes and reminders are an added bonus Never enjoyed a range before Thanks

Yes, I recommend this product

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Double Oven doors on this are great

6/28/2018

I have been very satisfied with the functions of this oven.

Yes, I recommend this product

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Love it

6/24/2018

I bought this to replace the existing stove in our house we recently purchased. I love it Works great and is beautiful

Yes, I recommend this product

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Super fast heat-up

6/12/2018

Only had this cooker for a couple of weeks but delighted with it so far. Love the convenience of two separate ovens and they heat up in no time at all compared to my older GE single oven model.

Yes, I recommend this product

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Awesome

6/10/2018

I love the glass top with multiple size burners. double oven is awesome preheats fast.

Yes, I recommend this product

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GREAT

6/7/2018

NICE nice Nice nice nice nice nice nice nice nice

Yes, I recommend this product

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Newbie

6/5/2018

Got this installed yesterday. Looks great in our kitchen. Everything seems to work fine....see how it goes. I trust GE appliances have for years so i expect nothing but the best out of this unit.

Yes, I recommend this product

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Works great

5/14/2018

We purchased this stove after our first stove that we purchased 40 years ago finally wore out. It finally retired just like us. We have had this stove since Feb. 2018. It works very well and I am enjoying the 2 ovens. Its such a great function for cooking for family get togethers. Also easy to use. Love it

Yes, I recommend this product

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Great Features

5/10/2018

Have been using it for 10 mos. and am very satisfied. Love the double oven feature and am very happy with this GE product.

Yes, I recommend this product

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Convection is perfect

5/2/2018

I will always buy convection and the five cooking locations on to is awesome

Yes, I recommend this product

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double ovens

5/1/2018

I love our new oven/stove. Double ovens Cooktop is wonderful.

Yes, I recommend this product

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REAL Double Ovens

4/30/2018

Love my new GE range. The true double ovens convinced me. My old oven had 2 ovens but the small was on the floor. I thought that was what I wanted but NO the small top oven is used most often saving me energy. With real double ovens you can make something savory and sweet at the same time without the aromas mixing. Ever tried candied yams that taste like stuffing? I have and wont make that mistake again. Other products only have a tray that separates the ovens not true sealed double ovens. This product is also so easy to clean the top and I love the control knobs up on the back of the range. Great product

Yes, I recommend this product

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Very even cooking and baking

4/29/2018

We bought this oven because our old oven was not cooking meat thoroughly. The new range cooks and bakes so much better I wish we would have bought this range first instead of a different brand.

Yes, I recommend this product

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Wonderful Features

4/28/2018

I love that there are two ovens to use. We have mainly been using the upper oven and love it. Both ovens heat up so quickly.

Yes, I recommend this product

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great looking range.

4/27/2018

I bought this January and glad i did.very pleased with it bakes great.

Yes, I recommend this product

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Most beautiful part of my kitchen. Never lets me d

4/26/2018

Anyone who likes to cook or bake this is your kitchen helper. In love with my new double oven stove.

Yes, I recommend this product

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Beautiful and so efficient

4/24/2018

There are just two of us now.... so I LOVE being able to cook on the top small oven and only use the larger oven when my family visits Its so fast and convenient

Yes, I recommend this product

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GE Electric Range

4/21/2018

Just purchased this beautiful stove Price was right for such a beautiful stove :

Yes, I recommend this product

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Enjoy the double oven. A unique and useful conce.

4/20/2018

Have used oven for 6 months. Both my wife and I love it.

Yes, I recommend this product

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Quietest timer in the world

4/19/2018

Bought this GE to replace our older other brand Gemini. The oven works well enough but the end tone is nearly impossible to hear. Looked through the owners manual and found the special features section only to find factory default is the loudest setting*eye roll emoji*. I also do not find the single hot cooktop indicator much help how much more could individual lights have cost productionlike the 7-8 year old previous branded appliance. Works well doubt Ill buy GE again.

No, I do not recommend this product

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wonderfull and helpfull

4/19/2018

I love to bake and also have kids so being able to bake two things at once is definitely a time saver. I

Yes, I recommend this product

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FANTASTIC BUY

4/16/2018

EXCELLENT RANGE WITH THE NECESSARY SPACE TO DO A LOT OF COOKING

Yes, I recommend this product

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So far so good.

4/15/2018

Weve had the oven a little over two months and like every thing about it so far Nice having two ovens: We use the small one most often -- it pre-heats very quickly. The large convection oven is also very nice.

Yes, I recommend this product

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Love the double ovens

4/14/2018

I have had this product for 18 months and still love it. Convection baking turns out even golden brown baked goods every time.

Yes, I recommend this product

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Leaves pot and pan impressions

4/12/2018

Every time I cook the pot or pan leaves an impression and I have to use cooktop cleaner. Also the signal that the stove is ready is so low that I dont hear it unless im standing right over it.

No, I do not recommend this product

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Great Stove

4/11/2018

Ive had this stove for about 3 weeks and I absolutely love it. I love all the features and the two ovens I would definitely recommend this stove.

Yes, I recommend this product

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Handy dials...great looks...

4/11/2018

Smaller oven very nice....Top burners heat up very quickly.....much faster than old types..

Yes, I recommend this product

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Very Happy

4/6/2018

I just bought the range last week and very happy with its installation and looking forward to using my new range.

No, I do not recommend this product

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Love a double Oven

4/6/2018

Finally replaced the golden harvest colored stove with this double oven one and I do enjoy it a lot. Only wish the top was easier to clean

Yes, I recommend this product

Love 2 ovens

3/31/2018

I bought this 3 weeks ago it is a replacement for a Maytag Gemini double oven range that was 12 years old. First of all I will never go back to a single oven. I cook a lot and the quick heat up of the small oven is very helpful. The only features that this lacks is it only has one timer and the oven light feature turns on both oven lights instead of having one for each oven.

Yes, I recommend this product

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Chefs Range

3/29/2018

I literately just received this today and have cooked 2 things on top and baked 2 things in the oven. It works amazing. The temp of the oven is great and the stove top boils water Super Fast It clean lines and great shine of the stainless steel makes my kitchen look new again. This appliance wont disappoint.. Happy cooking.

Yes, I recommend this product

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Need to have top lighting.

3/29/2018

Excellent top and over cooking features. Just need top lighting.

Yes, I recommend this product

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HAPPY WIFE

3/26/2018

Bought this for my Wife She happy for now I think

Yes, I recommend this product

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Its good investement works great.

3/25/2018

So for its worked great. My wife loves the convection oven.

Yes, I recommend this product

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Love my new GE range

3/23/2018

I bought this range two months ago. From the get go it was easy to operate. I LOVE the double oven it has greatly increased my cooking options. The heat is very consistent and easy to control in both the oven and the stovetop. This is my first glass smooth top and Ive found that I need to be careful when I reduce the heat on an eye as the glass top stays hot longer than coils. I was a little concerned about keeping it clean but so far no problem.

Yes, I recommend this product

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Great Looking Appliance

3/22/2018

I am not able to set the clock I will contact support for this problem.

Yes, I recommend this product

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It shuts off

3/18/2018

I am not a big fan of GE products but I read such a good reviews about this item. So I bought this about one year ago but it randomly shuts off. I cant cook. I am so disappointed.

No, I do not recommend this product

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Ovens

3/18/2018

I bought this range because of the double ovens. I use the top oven the most which saves electricity. I do find that the rack is hard to pull out when in lower position.

Yes, I recommend this product

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Not a fan of the glass top

3/18/2018

I really love both ovens and their features. But I hate the glass top. It is hard to keep clean and some of my good cookware does not have a completely flat bottom.

Yes, I recommend this product

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Great Features

3/17/2018

Great purchase love the double oven feature. Electric stovetops are hard to find. Glad there is this option.

Yes, I recommend this product

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Great quality range

3/16/2018

I love the double ovens. I was able to donate my toaster oven and make extra room on my counter...best decision I made.

Yes, I recommend this product

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So Far So Good

3/14/2018

I bought this to replace a different brand that was only 8 years old. So it is working fine and it had good review. So we will see if it lasts longer. The other one began having issues at about 5 years and it just got worse.

Yes, I recommend this product

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Good 2-oven range

3/12/2018

For my purposes this range is fine. The upper oven is low so you are restricted as to what you can cook in it but I mostly use it for big family dinners to keep the thingss warm that I have cooked while other things are cooking in the lower/big oven. My biggest complaint is that after setting the temperature if you need to increase or decrease temperature you have to cancel and then re-start at the new temp.

Yes, I recommend this product

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Some many features in a compact unit

3/12/2018

I did alot of research and selected this range. Just received and it looks great.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

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About Us


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

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