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GE Appliances Logo

GE® 30" Free-Standing Electric Double Oven Convection Range

Model # JB860EJES

 4.7 out of 5 (86 Reviews)

Available in 6 Color(s)

Regular Price $1,500

Our Price $1,326

After Applicable Rebates

Rebate(s): $50

Our Price

$1,326

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

Features:

  • 12"/9" dual element
  • Fifth element warming zone
  • True European Convection with Precise Air
  • Self-clean oven
  • Black gloss oven interior
  • Dual-element Bake
  • 6.6 cu. ft. total oven capacity

From the Manufacturer

Feature Benefits

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CAPACITY
Total Capacity (cubic feet) 6.6
Capacity (Cu. Ft.) 2.2 Upper / 4.4 Lower
FILTER
App Filter - Cleaning Type Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Cooking Technology Convection
Traditional
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Double Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Stainless Steel Appearance
Handle Color Stainless Steel
Handle Design Designer Style
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Full-Wrapped Metal Frame
Color Appearance Slate
POWER / RATINGS
KW Rating at 208V 11.7
Bake Wattage 2500W Upper / 2650 Lower
KW Rating at 240V 15.6
Broiler Wattage 2500W Upper / 3600W Lower
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 204.0
Oven Interior Dimensions (lower) 24 x 17 1/2 x 18 1/4
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.75
Overall Depth 28.25
Oven Interior Dimensions (upper) 24 x 8-7/8 x 18-1/4
Depth with Door Open 45.0
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 226.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean (Both Ovens)
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Upper / 7 Lower Rack Positions
3 Heavy-Duty Oven Racks
Melt Setting Yes
Oven Features 6-Pass Bake Element (Lower)
6-Pass Broil Element (Both Ovens)
8-Pass Bake Element (Upper)
Cooking Technology Traditional Upper; Convection Lower
Cooktop Surface Gray Patterned Ceramic Glass
One-Piece Upswept
Configuration Double Oven Range
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Self Clean
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Delay Bake Option (Time Cook)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Warm Mode
Interior Oven Light 1 Halogen (Lower)
1 Incandescent (Upper)
Preheat Notification (Both Ovens)
Control Location Backsplash
Element - Right Rear 6" 1200W
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (86 Reviews)

88% of reviewers recommend this product.

Great range

9/13/2018

I love the look of this range I love the double oven and the features that include convection cooking. stovetop is great too. I have trouble with the panel when i try to set the clock. other than that I love this range.

Yes, I recommend this product

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Enjoy using the oven

9/12/2018

Have enjoyed using this stove and range. There are 2 concerns I have: 1. the stove top has to be cleaned all the time to keep it clean 2. dont know for sure if the top stove is heating to desired temperature. It takes longer to cook items in new stove than my previous stove at same temperature setting.

Yes, I recommend this product

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So easy to use

8/30/2018

I love the double oven. Not sure how I ever lived without it. Experimenting with the convection oven and so far I am very happy

Yes, I recommend this product

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Love the Double Oven

8/30/2018

Replaced a 28 year old GE stove we had. Love the double oven. There is only 2 of us and it heats up fast and if I need more room I have the other oven.

Yes, I recommend this product

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Great features

8/30/2018

Moved in my new house in April love my new appliances

Yes, I recommend this product

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Great features

8/30/2018

I like that this range has two ovens. And I like the color

Yes, I recommend this product

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Love it

8/30/2018

Love the double oven so easy to cook meals Especially at different temperatures

Yes, I recommend this product

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Great Dual Oven Stove

8/26/2018

I bought this stove cause I use my oven on a daily basis and I sometimes need to bake two different items at different temperatures.

Yes, I recommend this product

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Love the slate look

8/24/2018

Works great. Dont like how long it takes to warm up to the baking temperature though. Takes forever. But once its there it bakes nice and evenly.

Yes, I recommend this product

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Love the double over

8/6/2018

This stove is the best I love the double oven feature and the stove top burners You can bake multiple items and cook multiple items on the stove top with all the burners this stove has. It heats up really quickly helping me prepare your meals faster than I did with my previous stove/oven. The doors are sturdy and it is easy to use. This over/stove top is easy to keep clean and the color is versatile matching just about any cabinet counter tops or walls. A small jump in price from the standard single oven but it is so worth it

Yes, I recommend this product

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Great stove

7/31/2018

I have had this stove since Jan 2018. Love the double ovens. Burners are hotter than my last stove so at first I had trouble adjusting the heat but now everything is great. Top smaller oven is great for the smaller food items I make. My only complaint is the white scratches the appear on the burners when you slide a pan on them when they are hot. They are almost impossible to remove. Because the top of the stove is black they are very visible. I like to keep the top sparkling clean and these marks make me think its still dirty.

Yes, I recommend this product

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Love this oven

7/25/2018

We owned a GE range for many years that was a work horse. When we recently built a new home. We found this model with the double oven. I hesitated to spend the extra money for the second oven but my husband encouraged me to go for it. This was such a great decision Since we are now empty nesters that smaller oven is wonderful for cooking for two I have also baked cupcakes and rolls in it. The two ovens will be a wonderful asset during the holidays when we have a large crowd. Well done GE

Yes, I recommend this product

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Double oven

6/4/2018

Love this stove. So many features to make cooking so much easier. Sorry I waited so long to get it.

Yes, I recommend this product

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Great Product

5/30/2018

Our old stove would take forever to boil water. This range is great. Lots of burners on top and having 2 ovens is wonderful.

Yes, I recommend this product

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scratches easily

4/26/2018

top scratches easily top molding chips easily. otherwise it is a good appliance.

No, I do not recommend this product

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I like the looks and features

4/17/2018

The GE makes good product. Plus I was looking for a range with double Owen

Yes, I recommend this product

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Great features

4/13/2018

We love the double oven and convection The power boil top burner helps save time. The warming area on top is perfect.

Yes, I recommend this product

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Fantastic

4/13/2018

Great range and nice to have two ovens. Looks great

Yes, I recommend this product

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Its beautiful with easy features.

4/12/2018

Looks amazing in my kitchen. Well appointed features.

Yes, I recommend this product

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Great Value

4/9/2018

This double oven is a great value with the features offered. It is the perfect answer to the cook who wishes to have full size double ovens but does not have the space. I am however disappointed that the racks from the upper oven do not fit into the lower.

Yes, I recommend this product

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Convection not any quicker at cooking.

4/6/2018

The convection option does not speed up cooking/baking time as described. After following instruction manual a 3lb roast still took 3 hours at 350. The stove tops bigger/smaller burner options are nice although the surface doesnt clean up too great. The smaller top oven heats up very quickly nice option but it tends to cook similar to a toaster oven in that food cooks quicker and the top/bottom sometimes crisp up too fast but with further use I may be able to get the times/temps of recipes adjusted to this. Appreciate the pleasant signal tones almost a low bell instead of the high pitch beeping of other kinds great idea

No, I do not recommend this product

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Satisfied

4/5/2018

This range cooks extremely well and I love the confection oven. The only drawback is that the cooktop easily stained even when water drops on it and it is hard to clean.

Yes, I recommend this product

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Enjoyable to cook on

3/15/2018

Got it before Thanksgiving and it worked well feeding 30 plus people

Yes, I recommend this product

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Everything we need in a double oven

3/8/2018

Our 15 year old free-standing double oven from a different manufacturer was starting to go so we bought the GE unit after investigating many other brands. We are extremely pleased with the value we received for the money we spent. The design hardware features and overall construction of the unit make us happy we made this purchase.

Yes, I recommend this product

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Great

3/3/2018

Love it love the double oven multi burners its actually smarter than me.

Yes, I recommend this product

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Looks great works great

3/3/2018

The slate finish looks great and resists fingerprints. Its great being able to cook at two separate temperatures simultaneously with the double oven This oven truely looks great and works great

Yes, I recommend this product

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Awesome features

2/27/2018

Bought this new GE double oven when my 11 year old GE range went out in Oct. 2017. Best choice decision Love the slate surface for cleaning appearances. No fingerprints Love the feature that the light automatically comes on when you open the oven doors. Love the double oven feature for more versatile baking abilities. Just in time for the holidays

Yes, I recommend this product

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Better than expected

2/24/2018

Our oven arrived just in time for holiday baking We hosted Thanksgiving and could not have asked for a better oven I LOVE the convection bake and convection roast features too

Yes, I recommend this product

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Very happy with 2 ovens

2/23/2018

Love the slate finish. Easy to keep clean. Always looks good

Yes, I recommend this product

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Double heaven

2/23/2018

The double oven is the best. With just two of us the top smaller is used most often. It heats up extremely fast. The lower convection oven is awesome for baking. The elements heat quickly on the stove top and it is easily cleaned

Yes, I recommend this product

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Awesome Cooking Experience

2/22/2018

My wife and I very pleased with our GE double oven range. Cooking on the range is an absolute joy for us because it is so efficient. We can now cook our entire meal all at once in less time than it took with our old single oven. The time it saves us is more than worth the its affordable cost. It is truly awesome cooking experience

Yes, I recommend this product

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Love the double oven

2/19/2018

Remodeled our kitchen and with the size of our family the extra oven and extra burners are great.

Yes, I recommend this product

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Great options with double door range.

2/19/2018

I wish I would of purchased a new range years ago.

Yes, I recommend this product

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Beautiful oven

2/16/2018

This oven is stunning The burners convert to different sizes which is a great feature. I like the size of the lower oven. The double oven that we were replacing had a much larger bottom oven. It took way to long to heat up and a lot of wasted space.

Yes, I recommend this product

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Nice double oven

2/12/2018

bought this 3 months ago. My wife loves it should have had a double years ago.

Yes, I recommend this product

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Great fantastic wonderful

2/12/2018

Love this double oven Im single and the upper oven is great love love love this

Yes, I recommend this product

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Great oven

2/10/2018

We love this double oven mostly because it preheats so fast and you can cook 2 different dishes at different temps. The only thing that is a concern is the top oven light has already burnt out and you have to use a screwdriver to remove the light cover - kind of a pain- and weve only had the oven for 2 months. Other than that its great And love the slate color

Yes, I recommend this product

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Not happy

2/9/2018

First ordered the slate double oven with the electronic controls. Control panel had puckers and delivery broke the back leg sliding it into the anti-tip plate. Exchanged the first stove for the glass top with the dials instead. That way I didnt have to worry about the control panel not looking pretty. I thought that it would be as good as the Maytag I had previously. It isnt. I already have scratches on the enamel on the side of the glass. I dont know how or when they happened but its cosmetic so not covered. Touch up paint is not the solution. Its a bandage for poor quality. I take care of my appliances. I paid a lot of money for new appliances....big mistake Too bad...I love the dishwasher fridge and microwave.

No, I do not recommend this product

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Looks and works great

2/9/2018

I am very happy with my recent purchase of this stove. It performs as promised.

Yes, I recommend this product

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Beautiful color and Good features

2/8/2018

I bought this range two months ago when my microwave died. I wanted the matching set so I ordered both. This review is for the GE range. The color I got was Slate and I am so happy with it. I never liked the stainless steel color because it looked so industrial. I wanted my kitchen to be warm and the slate color is perfect. Both ovens and the burners work well. I like that the upper oven is taller than my old one. There is plenty of room in both ovens. I did not know better when I bought it but all my old pans had to go because they were ridged on the bottom and so I had to buy new pans that were smooth on the bottom. This is the first time that Ive had the ceramic top. It is great because no more spills go down through the drip pans but I find myself being very careful so that I dont scratch the cooktop and that I keep the cooktop perfectly clean using the special cleaner. Fortunately it doesnt take much cleaner each time. Overall I am very happy so far. Plus its made in America Thanks GE

Yes, I recommend this product

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VERY HAPPY WITH OVEN

2/6/2018

We purchased this double oven about 2 months ago so weve had some time to check it out. The top burners get up to temperature extremely fast which is very helpful and saves energy. The controls are well laid out and easy to use. The smaller upper oven is great so many times we have a pizza or small casserole cooking and it didnt make sense to use such a large oven just for that so that part is great. The lower convection compartment keeps the temperature even throughout the lower section. Nice large glass opening makes viewing easy.

Yes, I recommend this product

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Double Ovens Rock

2/5/2018

Love the double ovens the features are great love being able to cook separate dishes on different temperatures.

Yes, I recommend this product

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Great features

2/3/2018

Bought this in October 2017. I love it The smaller top oven doesnt heat up the entire house like the bottom oven. Came in handy for the holidays.

Yes, I recommend this product

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GE-JB860EJES

2/2/2018

love this double oven stove upper saves so much time on preheating bottom convection bakes cakes and breads perfect. all the options on the stove top make for the perfect stove

Yes, I recommend this product

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Attractive

1/30/2018

Attractive but finish is very easy to scratch and is very noticeable.

No, I do not recommend this product

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Great controls and features

1/29/2018

Love the two ovens. The programming for the ovens is great especially the delayed start and cooking time.

No, I do not recommend this product

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Nice range love the double ovens

1/27/2018

I bought this range with the double ovens for Christmas baking and Holiday cooking. My only gripe is the upper oven tends to cook hot. So I have to make temperature adjustments. Other than that it is great

Yes, I recommend this product

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Love the double oven feature

1/27/2018

Bought this a couple months ago. Love having the double oven feature Accessing the upper oven rack is a little tight and you have to be careful so you dont contact the door or heat element with your hand. Heats up much faster than my old range. Wish the burners on top were arranged so a big one was in the back hard to keep little fingers from reaching up and using back burners would be better. Seems to bake evenly. Was quite a bit more expensive than a regular range.

No, I do not recommend this product

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Love the double oven feature

1/27/2018

Bought this a couple months ago. Love having the double oven feature Accessing the upper oven rack is a little tight and you have to be careful so you dont contact the door or heat element with your hand. Heats up much faster than my old range. Wish the burners on top were arranged so a big one was in the back hard to keep little fingers from reaching up and using back burners would be safer. Seems to bake evenly. Price was quite a bit higher than a regular range.

Yes, I recommend this product

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Excellent Product

1/22/2018

Purchased a few days ago just in time for a large family gathering. We were able to install and begin using within an hour. Worked flawlessly. We purchased this specific range due to the five positions to cook and warm and the double ovens. Looks great in our kitchen as well.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

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About Us


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

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