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GE Appliances Logo

GE® 30" Free-Standing Electric Double Oven Convection Range

Model # JB860DJWW

 4.7 out of 5 (51 Reviews)

Available in 6 Color(s)

Regular Price $1,450

Our Price $1,443

After Applicable Rebates

Our Price

$1,443

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

Features:

  • 12"/9" dual element
  • Fifth element warming zone
  • Self-clean oven
  • Black gloss oven interior
  • True European Convection with Precise Air
  • Dual-element Bake
  • 6.6 cu. ft. total oven capacity

From the Manufacturer

Feature Benefits

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CAPACITY
Total Capacity (cubic feet) 6.6
Capacity (Cu. Ft.) 2.2 Upper / 4.4 Lower
FILTER
App Filter - Cleaning Type Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Cooking Technology Convection
Traditional
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Double Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Color-Matched
Handle Color Color-Matched
Handle Design Designer Style
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Full-Wrapped Metal Frame
Color Appearance White on White
POWER / RATINGS
KW Rating at 208V 11.7
Bake Wattage 2500W Upper / 2650 Lower
KW Rating at 240V 15.6
Broiler Wattage 2500W Upper / 3600W Lower
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 201.0
Oven Interior Dimensions (lower) 24 x 17 1/2 x 18 1/4
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.75
Overall Depth 28.25
Oven Interior Dimensions (upper) 24 x 8-7/8 x 18-1/4
Depth with Door Open 45.0
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 226.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean (Both Ovens)
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Upper / 7 Lower Rack Positions
3 Heavy-Duty Oven Racks
Melt Setting Yes
Oven Features 6-Pass Bake Element (Lower)
6-Pass Broil Element (Both Ovens)
8-Pass Bake Element (Upper)
Cooking Technology Traditional Upper; Convection Lower
Cooktop Surface One-Piece Upswept
White Patterned Ceramic Glass
Configuration Double Oven Range
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Self Clean
Certified Sabbath Mode
Control Lock Capability
C° or F° Programmable
Delay Bake Option (Time Cook)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Warm Mode
Interior Oven Light 1 Halogen (Lower)
1 Incandescent (Upper)
Preheat Notification (Both Ovens)
Control Location Backsplash
Element - Right Rear 6" 1200W
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (51 Reviews)

92% of reviewers recommend this product.

Love my new GE Double Oven

6/3/2018

This new double oven has so many updated features I will thoroughly enjoy cooking and baking for all our family and special occasions

Yes, I recommend this product

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two ovens and 5/7 burners

4/28/2018

The wife loves it shes been after me for years to get her one. I finally did and shes very appreciative to me for it LOL

Yes, I recommend this product

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Very nice appliance

4/20/2018

I would expect nothing less from GE Bought the stove three months ago and Ive been very happy with how fast it heats up and having the two ovens makes life a lot easier.

Yes, I recommend this product

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Love the double oven

4/15/2018

I like the option of the smaller top oven and the larger bottom oven. Because I can bake/roast on two different temperatures my time in the kitchen is reduced

Yes, I recommend this product

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GE Stove

4/9/2018

Very happy with the new double oven stove love GE products.

Yes, I recommend this product

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Works great Love it

4/9/2018

This is the 3rd double oven that Ive owned but the first GE. It is so handy to be able to use the small oven as there are just 2 of us and to have the flexibility of two ovens that can b set at different temps. Love the varying-size burners and you can boil liquids very quickly. It is simple to master the controls for each oven. Love it and highly recommend it

Yes, I recommend this product

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range

4/6/2018

great product I would recommend it to my friends

Yes, I recommend this product

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Very Nice Ovens

4/6/2018

We purchased this about 2 months ago and are very pleased with all of its features. The regular oven and convection oven are fantastic and we love to use both at the same time

Yes, I recommend this product

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BEST STOVE EVER

3/26/2018

Besides being very sleek looking this stove has it all. Easy to clean stove top accommodates small to large pans with 4 different size burners including a 9 diameter rapid boil. Top feature for me is both ovens take pans up to 23 wide - great for baking

Yes, I recommend this product

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Super Happy

3/22/2018

So happy with the GE oven that came with our home 7 years ago so knew that we needed to look to GE when we wanted a new oven. Read the reviews and knew it was the one for us. We LOVE this oven/stove Always wanted a double oven and it is super convenient to have two ovens love it And the oven cooks evenly and love the convection. Also we looked forward to the warming burner on the stove but also love the warm function on the upper oven that warms our plates perfectly a melt setting on the back burners that melts the butter perfectly. Cooking things on the cook top seems magical the food cooks so evenly and I joke that I bet you could never burn anything on the stove. We love this appliance

Yes, I recommend this product

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Excellent easy features

3/21/2018

Love everything about it except changing the time. Still having difficulty with that.

Yes, I recommend this product

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Features

3/18/2018

Love double oven but I wish the size of the top burners were a little more varied. Most of my pans I use all the time are either too big for the small burner and too small for the big burner.

Yes, I recommend this product

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Great ovens

3/9/2018

I am single and love having the smaller top oven. Use it the most

Yes, I recommend this product

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better than

3/6/2018

I had a double oven before I moved but this one has a lot more. wanted white which there arent many. Its convection and steam clean stove top is more usable with the different sizes. Had to wait for 2 months as it was back ordered. That is why I gave it 4 not 5 stars

Yes, I recommend this product

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Love the 5 burners and 2 ovens

3/4/2018

We used to have a glass top and I am so thankful we do again very easy to keep clean.

Yes, I recommend this product

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Love my GE stove

3/3/2018

Bought for Thanksgiving. Double oven a real plus. So much room

Yes, I recommend this product

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Range

2/26/2018

Works like it should.Looks nice. Timer is hard to hear.

Yes, I recommend this product

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Awesome

2/23/2018

I bought this in January 2018 and it was an awesome purchase

Yes, I recommend this product

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Terrific Appliance

2/18/2018

This was purchased in December just before our family Christmas party and we put it to the test. The double ovens work perfect dinner was perfect and it was all because of this range

Yes, I recommend this product

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Great RANGE

2/2/2018

I bought this range for Christmas and I LOVE IT Stove and ovens heat quickly and cook efficiently.

Yes, I recommend this product

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great features

2/1/2018

Just had it install and testing it out now. So far it is excellent.

Yes, I recommend this product

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GE Double Oven Range

1/29/2018

This double-oven range has proved to be all it is advertised to do. The convection feature is great since food cooks more evenly and more quickly. The elements take very little time to reach desired temperature which is also very helpful.

Yes, I recommend this product

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Love my GE stove

1/22/2018

Ive had my stove almost a month now and absolutely love it I use the small oven almost daily. It works so well It heats up fast I use it to heat up leftovers make brownies cookies and pizza. I no long have or need a toaster oven taking up counter space. The larger convection oven is fantastic for large dinners it works great I can cook dinner and dessert at the same time This is a strong well built stove.

Yes, I recommend this product

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Exactly what we expected

1/18/2018

Purchased a short time ago after reviewing and viewing several brands and models. This is the best for the money and has all the features we wanted. Have not used a lot yet but if it performs as reviews shows I am sure we will be well satisfied. Also spoke with professional appliance sales person and highly recommended. Would liked to have a choice of a white cooktop instead of black as easier to maintain

Yes, I recommend this product

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Awesome range

1/14/2018

I love the small upper oven it is a little larger than others I looked at.The convenience of the two ovens outperforms one large oven. The range is very classy and the burners work so well. I also appreciate the easy cleaning.

Yes, I recommend this product

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Great choice

1/11/2018

I am very happy with this replacement for my 40-year-old side by side double oven which no longer cooked at the proper temperature nor had the self-cleaning feature working. I also gained counter space

Yes, I recommend this product

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Two ovens

12/30/2017

I like the two ovens. Have to learn which to use on what

Yes, I recommend this product

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Ceramic top hard to clean

12/15/2017

Bought this stove about two months ago. Would have liked to have had a white ceramic top but that option was not available. Love the double oven. Doors open and close solidly. Like having the controls located at the rear. The only disadvantage is the black ceramic top is hard to clean and it appears there are slight defects in one of the burner locations. Also not happy that a white stove now costs more than stainless steel.

No, I do not recommend this product

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love the two ovens

12/12/2017

works as expected cant wait to use it at the holidays

Yes, I recommend this product

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Beautiful

12/9/2017

Exceeds all my expectations. Looks great cooks great no need for toaster oven any longer

Yes, I recommend this product

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Not happy

12/8/2017

Was not aware that the cooking surface would be such a pain to keep clean and shiney. Upper oven has burned food twice now due to such a small spce between burner and rack.

No, I do not recommend this product

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cooking options are great

12/1/2017

love all the features of oven stove top but wish timer was louder

Yes, I recommend this product

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Love the double oven

12/1/2017

I got mine about a month ago and it hasnt disappointed the first. Used it for thanksgiving and needed both ovens for sure

Yes, I recommend this product

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Great Features

11/27/2017

I bought this stove and I love all the extras such as the warmer burner the fact that I can bake chicken and roast veggies at the same time is real time saver. Everything cooks evenly and to perfection. So glad I purchased.

Yes, I recommend this product

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Double oven

11/16/2017

Like the double oven...had trouble resetting the time not too intuitive I find the front small/large burners limiting based on size.

Yes, I recommend this product

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Nice range

11/15/2017

Just bought this range and allready enjoying it very much. Just in time for Thanksgiving as our old one died.

Yes, I recommend this product

Multiple burners love the warming burner

11/9/2017

Dont no how I lived without this awesome stove all these years . So glad our Stove broke so we got this one

Yes, I recommend this product

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Unable to set clock.

10/30/2017

The stove does not fit flush against the wall. It sticks out. The clock is impossible to set. I love the two ovens but Im very frustrated by the clock.

No, I do not recommend this product

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Very Versatile

10/28/2017

The 2 ovens make this range very versatile and a real time saver. It is everything I expected. Only negative is the placement of the oven vents which are below the control panel and vent down onto the range burner surface. There seems to be a lot of moist/steam type exhaust and it can be a nuisance.

Yes, I recommend this product

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As good as gas control

10/22/2017

This is an excellent oven The new darker range surface stays much cleaner than the white ones of past We can cook 2 items in oven at once with easy control of convection and temp and time HIGHLY RECOMMEND IF YOUR HOME REQUIRES ELECTRIC I was a gas stove person until I met this GE product line Good small appliance product

Yes, I recommend this product

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Love love having the two ovens

10/21/2017

Bought the range approximately 5 months ago and I bake a lot. It is so not very to be able to finish my Bakersfield by and also able to start dinner at the same time. Awesome

Yes, I recommend this product

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I love it

10/10/2017

This was a birthday present from my family and I love every single thing about it. It my first time with a double oven and I use them both often. Its nice to use one for a warming oven too. They bake perfectly. The knobs for the burners are easy to turn and plainly identified as for which burner. I could not be happier

Yes, I recommend this product

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Double Oven Range

10/4/2017

I purchased this glass top double oven range several weeks ago and I absolutely love it.

Yes, I recommend this product

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great product

9/24/2017

Ive only had it for a few days but everything is great

Yes, I recommend this product

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multiple burner and 2 ovens

9/3/2017

No more guessing on what burner to use for there is a size for every pot pan and grill. The convenience of 2 ovens is precious and in order. Well done GE.

Yes, I recommend this product

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to many electronic featurs for a range

9/2/2017

hard to program electronics dont see the need for all the comp components on a standard electric range. all alarm buzzers are not loud enough to hear in next room. can not see in book where volume can be turned up or style of buzzer can be changed. do love the double oven smaller over great for two people. owned this stove with double oven few yrs ago liked older model better

Yes, I recommend this product

great product

8/2/2017

Im loving the double oven Great product. No disappointment.

Yes, I recommend this product

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Great So Far

7/7/2017

We have only had our new stove for 3 days and already love it We took advantage of the double oven and baked a large batch of blueberry muffins.

Yes, I recommend this product

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update from first review

7/3/2017

Its been over a year and our oven had a major issue. The top heating element of the upper oven arced and sparked. Itself melted and burn a hole it the lining.

No, I do not recommend this product

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Wonderful ovens

6/18/2017

I bought this stove a few months ago. I absolutely love it. Having two ovens is fantastic. I use the top oven all the time. I wished I would have bought this a long time ago. It also has a warming burner on the top of the range also. Highly recommend.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


12"/9" dual element

Choose a 12" or 9" heating element


Fifth element warming zone

Provides low-heat capability for foods


True European Convection with Precise Air

Enjoy perfectly even results without turning the pan


Self-clean oven

Cleans the oven cavity without the need for scrubbing


Black gloss oven interior

Enjoy a clean and sleek appearance


Dual-element Bake

Upper and lower elements produce even heat and great results


6.6 cu. ft. total oven capacity

Large capacity is ideal for big meals

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