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GE Appliances Logo

GE® 30" Free-Standing Electric Convection Range

Model # JB655SKSS

 4.6 out of 5 (461 Reviews)

Available in 6 Color(s)

Regular Price $860

Our Price $657.90

After Applicable Rebates

Our Price

$657.90

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


9"/6" Power Boil element

Produces rapid, powerful heat


Convection

Circulates heat for high-quality results


Fifth element warming zone

Provides low-heat capability for foods


Self-clean oven

Cleans the oven cavity without the need for scrubbing


5.3 cu. ft. oven capacity

Enough room to cook an entire meal at once


Removable full-width storage drawer

Store cookware or kitchen accessories

Features:

  • 12"/9" dual element
  • 9"/6" Power Boil element
  • Convection
  • Fifth element warming zone
  • Self-clean oven
  • 5.3 cu. ft. oven capacity
  • Removable full-width storage drawer
CAPACITY
Total Capacity (cubic feet) 5.3
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Drawer Type Storage
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Voltage 240V
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Single Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Stainless Steel Appearance
Handle Designer Style
Stainless Steel
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Glass Door
Stainless Overlay
Color Appearance Stainless Steel/Gray
POWER / RATINGS
KW Rating at 208V 9.3
Bake Wattage 2585W
KW Rating at 240V 12.4
Broiler Wattage 3800W
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 151.0
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.5
Overall Depth 28.0
Depth with Door Open 47.875
Oven Interior Dimensions (W x H x D) (in.) 24-1/8 x 19-1/2 x 19-3/8
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 171.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Cooking System Convection
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Oven Racks
6 Rack Positions
Melt Setting Yes
Oven Features 4-Pass Bake Element
6-Pass Broil Element
Cooking Technology Convection
Cooktop Surface Gray Patterned Ceramic Glass
One-Piece Upswept
Configuration Range with Storage Drawer
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Recipe Conversion
Auto Self Clean
Certified Sabbath Mode
Convection Bake
Delay Bake Option (Time Bake)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Self-Cleaning Cycling Light
Interior Oven Light 1 Incandescent
Control Location Backsplash
Element - Right Rear 6" 1200W
Storage Drawer Features Removable Full-Width
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (461 Reviews)

90% of reviewers recommend this product.

Great value great look great features

12/30/2018

My stove went out at 6pm on 12/23 We were freaking out at that point and picked this up at our local store on Christmas Eve. Very Happy its nice looking and efficient. Well worth the price we werent looking to spend a fortune but did want key features. This one fit our bill perfectly

Yes, I recommend this product

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Excellent Product

12/30/2018

Just recently installed my new GE range first time with a glass top stove. Loving it so far. Looking forward to doing some serious cooking.....

Yes, I recommend this product

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Horrible

12/30/2018

Not even 3 months old and all the burners are burned out. Really dissapointed.

No, I do not recommend this product

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Love the New Range

12/30/2018

This is a great range The burners are good sizes and the fast boil feature is handy. I appreciate the minimal stainless steel as the black doesnt fingerprint but it still matches the other stainless appliances. One thing to remember thoughthe oven break in is extremely stinky. Plan on a half day of bad smell and dont do it when you are expecting company

Yes, I recommend this product

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Love all the features

12/30/2018

I bought this on sale on Black Friday and what a deal for all the features it has.

Yes, I recommend this product

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Great features and price

12/30/2018

Got this yesterday and immediately started using and enjoying the fast start up and easy clean top to range

Yes, I recommend this product

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Great features looks great in my kitchen

12/30/2018

So Happy a bought this range the wife loves it. I recommend it.

Yes, I recommend this product

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Great Features.

12/29/2018

So happy and satisfied that I bought GE brand and this Model.

Yes, I recommend this product

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Cooked a wonderful Christmas dinner

12/29/2018

Convection feature helped cook meals much quicker than old oven

Yes, I recommend this product

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Great Features Works Great and Modern Look

12/28/2018

Works Great We Love it Weve had this stove for almost 2 weeks and dont have to say anything negative. It gives our kitchen a modern look. Definitely 5 Stars

Yes, I recommend this product

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Luv it

12/27/2018

My 1st new range Great features finally have a timer and food cooks great

Yes, I recommend this product

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Love it all

12/27/2018

My first experience with a glass top and convection oven. Love them both.

Yes, I recommend this product

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Love the fifth burner.

12/27/2018

The fifth burner came in handy while cooking Christmas dinner. Love it

Yes, I recommend this product

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MY NEW STOVE

12/27/2018

JUST BOUGHT THIS. HAVENT BEEN ABLE TO BAKE IN IT YET BUT EXCITED TO DO SO. WILL KEEP YOU POSTED.

Yes, I recommend this product

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Happy with this range

12/27/2018

Ive had this range for about 3 weeks and have used all the features. After adjusting to the cooktops method of heating it cycles off and on while you are cooking I dont notice it as much and find that it cooks just fine. The cooktop is easy to clean using the Ceramabryte cleaner and pad it comes with. I havent bought any new pots or pans and have found all of mine to work just fine. It is typical for an electric range in that the burners take a little time to heat up but that is what we had before electric so its what Im used to. The oven also works well. We tested the temperature with a thermometer before the first use and found it to be right on. Recipe cook times have been spot on with the only exception of the convection setting. Ive never used convection before but it seems to take longer for things to cook. Not a complaint just an observation. I love that the oven is big enough to hold 1 - 1/2 sheet cookie pan and a 9x13 pan on one rack. The range looks very nice overall. The drawer under the oven is very convenient and fits my 1/2 sheet pans and a stack of Pyrex 11x14 9x13 8x11 pans well. The outside of the drawer is stainless steel and does show water spots from using a towel to dry hands that hangs on the oven handle and fingerprints. Overall I like this range and would buy it again if needing an electric range.

Yes, I recommend this product

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Great stove Love it

12/27/2018

I received my stove two weeks ago and love the 5 burners and the size of the oven. Worked great for all my Christmas baking. This range is replacing a 4 yr old Samsung that quit working for me.

Yes, I recommend this product

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Great features

12/24/2018

We bought the range on a Black Friday Sale Love the flat top and the 5th burner. Learning about the convection oven

Yes, I recommend this product

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Beautiful Features

12/23/2018

Beautiful oven/range with great features. Just had it installed and running it through the self cleaning mode to eliminate odors. So far so good.

Yes, I recommend this product

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looks great hopefully all goes well

12/22/2018

first new stove in 20 years hopefully this will last just as long

Yes, I recommend this product

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Best stove ever

12/20/2018

This stove is just great Bakes so even and is easy to use. Hands down best stove i have ever had

Yes, I recommend this product

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Electric Range

12/20/2018

Builders grade or 1 step up. OK for an electric range.

Yes, I recommend this product

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Perfect Appliance

12/20/2018

Just purchased a new construction home and included the stainless steel appliances. So loving my stove

Yes, I recommend this product

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It OK

12/20/2018

The stove is ok- nothing totally outstanding - do not like the way the bottom storage door opens

Yes, I recommend this product

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Eh... thought it would be better for the cost.

12/20/2018

Bought this beginning of November oven takes forever to heat up on regular bake and baked uneven so I use it all the time on the convection feature. When the oven is on the clock is gone I relied on my old stoves clock so had I known I wouldnt have purchased this stove because of it. If I had to do it all over I wouldnt buy this stove because the oven sucks unless you use convection.

No, I do not recommend this product

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My First Smooth Top Electric Range.

12/19/2018

I am getting use to my new GE Smooth Top Electric Range. You should know in advance that certain pans cannot be used or they could harm your glass smooth top. No cast iron skillets No cast iron cookware No Canners but you can purchase a separate coil burner at your Big Box Store and do your Coil Canning away from your smooth top electric range. No ceramic cookware Beware of using ceramic pans on your smooth top or they could melt into the glass Read all of your instructions ahead of time I will no longer use certain muffin pans on my back burner smooth top to rise yeast breads as I did with my past coil ranges. I treat my new glass top range more gently than I did my past electric coil ranges. If you remove hot pans/food from your oven and place them directly on top of your cook top~~be careful of what type of pans you are using Make sure they do not scratch or melt into your new glass smooth top. My new glass smooth top range is not as rugged as using coils or gas burners although it is very attractive and easy to clean. Be gentle and think ahead If you have a spillover there is no catch pan for it to flow into and it could flow across the top and down the range sides. You cannot be a sloppy cook and keep this beautiful range in tip top shape. It is a beautiful electric range that works very well. In addition: I bought a separate and super loud oven timer. The oven timer signal is difficult to hear in the back of the house on this electric range. The range cooks and bakes great. Great window in the oven door and it lights up very well. However if you have baked and cooked with a traditional coil electric or gas range for the past 50 years~you will need to make some adjustments~~ concerning your pots pans and treating your smooth cook top gently. It is a fantastic electric range with very high ratings at GE. However it is not made for using cast iron or Chinese Woks. If you need a rugged oven flame~ then stick with coils and gas coil/burner flames

Yes, I recommend this product

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stove good

12/19/2018

great valuegreat cooking temperatures and easy to clean

Yes, I recommend this product

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Works good glass top streaks bad.

12/19/2018

Works as expected. We havent tried the convection cooking option. We like the burner size options on top and the controls are easy to use and understand. The glass top has a tiny dot pattern on it that makes it interesting to wipe clean. It always looks like there are some white streaks on the top because the texture complicates the removal of food particles. Not a deal breaker for me.

Yes, I recommend this product

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great future

12/17/2018

i bough this a month ago and i verry hapy with it GE is the best

No, I do not recommend this product

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Love the warmer plate on top

12/16/2018

I just bought but I am enjoying it. Love the warming pad in the middle and the size options on two top heating pads. Its easy to forget all the improvements if youre like me: replacing a unit thats over 10 years old

Yes, I recommend this product

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Love it

12/16/2018

Best stove Ive ever had heats up quick and cooks great

Yes, I recommend this product

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Great looking

12/16/2018

I purchased this range as part of a trio of new appliances I needed for my new kitchen. I am very pleased with all the features this range has to offer at such a great value pricing.

Yes, I recommend this product

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Great Product

12/14/2018

I really wasnt looking for a smooth top stove but store I bought it from only had one coil type stove and everything else was a smooth top so decided to upgrade and go with it. It has been a very good stove. Easy to clean and easy to use. Really like it

Yes, I recommend this product

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great product

12/14/2018

i bought it a few months ago and loving it everyday.

Yes, I recommend this product

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Very versatile

12/14/2018

I bought this 3 months ago and have had no issues with the unit. Stove heats up fast and the oven cooks evenly.

Yes, I recommend this product

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Great range

12/13/2018

The range was an excellent addition to our home. The ranges stylish design and easily cleaned surface has made cooking more enjoyable. One feature that is particularly useful is the self-cleaning oven feature along with built in timers we are very happy with our choice. Great Range for any household.

Yes, I recommend this product

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Discoloration in cooktop

12/13/2018

I bought this a few months ago and Ive noticed some white discoloring inside the cooktop surface. This is now occurring on both of the main burners that I use the most.

No, I do not recommend this product

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love it

12/13/2018

My old oven finally gave up on me so i bought this one as a replacement 4 months ago. Takes a little while to pre-heat but so far very happy with it. I havent used the convection setting of the oven yet but will pretty soon when i bake cookies fo rthe holidays.

Yes, I recommend this product

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Great Range

12/13/2018

It bakes even roasts great The convection is outstanding - The stove top is easy to clean and perfect to cook on and keep warm

Yes, I recommend this product

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Good solid appliance.

12/13/2018

The oven has good features and looks. The appliance works beautifully with all my other stainless appliances. The oven cooks much better than my old one. The only gripe my wife has is with the length of time the oven takes to preheat. Usually 10 to 15 minutes. That seems a bit long to me. But as far as how it bakes broils and convection bakes its wonderful. I would recommend this unit to anyone looking to replace an old one or upgrade their current appliance. I hope it lasts for many years.

No, I do not recommend this product

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stove

12/13/2018

I love it best stove I ever bought GE is the best you can buy

Yes, I recommend this product

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Great value

12/13/2018

Bought to replace a 20 year old stove. What a great difference.

Yes, I recommend this product

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Love it

12/13/2018

Just moved to our new home and replaced the appliances. I absolutely love my GE range The features are great plus it looks stunning with my new counters and backsplash.

Yes, I recommend this product

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Excellent Stove

12/13/2018

This stove is wonderful. Easy to clean cooks evenly and i love all the features it comes with.

Yes, I recommend this product

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cooks evenly and quickly

12/13/2018

I love how it bakes evenly and at the right temp. It does make a odd noise when the oven is on convection. I have the stainless steel with the black glass top. It is a challenge to keep the top clean after a spill.

Yes, I recommend this product

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good value

12/13/2018

I bought this range to replace one that had become increasingly dysfunctional. The stove has met my expectations and is a nice looking appliance as well. I am not totally happy with the glass top but have learned a few cleaning tricks that help.

Yes, I recommend this product

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Love it

12/12/2018

We have had it 4 months so far so good. Working great

Yes, I recommend this product

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Easy to clean

12/12/2018

Easy to clean. Works great. Looks great. Easy to use. Simple features.

Yes, I recommend this product

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great future

12/10/2018

i bough this just a week but im very happy with it

Yes, I recommend this product

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Great Features

12/8/2018

My husband bought this about a month ago and cooking and cleaning couldnt be any easier

Yes, I recommend this product

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Great Features

12/7/2018

After testing all functions I found it completely works as advertised.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
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  • EXPERTISE
  • LOCAL
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About Us


12"/9" dual element

Choose a 12" or 9" heating element


9"/6" Power Boil element

Produces rapid, powerful heat


Convection

Circulates heat for high-quality results


Fifth element warming zone

Provides low-heat capability for foods


Self-clean oven

Cleans the oven cavity without the need for scrubbing


5.3 cu. ft. oven capacity

Enough room to cook an entire meal at once


Removable full-width storage drawer

Store cookware or kitchen accessories

[More About Us]

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