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GE Appliances Logo

GE® 30" Free-Standing Electric Convection Range

Model # JB655EKES

 4.5 out of 5 (298 Reviews)

Available in 6 Color(s)

Regular Price $800

Our Price $498

After Applicable Rebates

Rebate(s): $50

Our Price

$498

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


9"/6" Power Boil element

Produces rapid, powerful heat


Convection

Circulates heat for high-quality results


Fifth element warming zone

Provides low-heat capability for foods


Self-clean oven

Cleans the oven cavity without the need for scrubbing


5.3 cu. ft. oven capacity

Enough room to cook an entire meal at once


Removable full-width storage drawer

Store cookware or kitchen accessories

Features:

  • 12"/9" dual element
  • 9"/6" Power Boil element
  • Convection
  • Fifth element warming zone
  • Self-clean oven
  • 5.3 cu. ft. oven capacity
  • Removable full-width storage drawer
CAPACITY
Total Capacity (cubic feet) 5.3
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Drawer Type Storage
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Voltage 240V
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Single Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Stainless Steel Appearance
Handle Designer Style
Stainless Steel
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Glass Door
Stainless Overlay
Color Appearance Slate
POWER / RATINGS
KW Rating at 208V 9.3
Bake Wattage 2585W
KW Rating at 240V 12.4
Broiler Wattage 3800W
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 151.0
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.5
Overall Depth 28.0
Depth with Door Open 47.875
Oven Interior Dimensions (W x H x D) (in.) 24-1/8 x 19-1/2 x 19-3/8
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 171.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Cooking System Convection
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Oven Racks
6 Rack Positions
Melt Setting Yes
Oven Features 4-Pass Bake Element
6-Pass Broil Element
Cooking Technology Convection
Cooktop Surface Gray Patterned Ceramic Glass
One-Piece Upswept
Configuration Range with Storage Drawer
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Recipe Conversion
Auto Self Clean
Certified Sabbath Mode
Convection Bake
Delay Bake Option (Time Bake)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Self-Cleaning Cycling Light
Interior Oven Light 1 Incandescent
Control Location Backsplash
Element - Right Rear 6" 1200W
Storage Drawer Features Removable Full-Width
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

GE Black Friday Savings Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (298 Reviews)

89% of reviewers recommend this product.

great features

11/10/2018

I have been using it for a month and it works great

Yes, I recommend this product

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Nice stove

11/7/2018

So far after a couple of days of use it works well.

Yes, I recommend this product

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Easy to use

11/5/2018

The controls are easy to use. Every clean look and cook great.

Yes, I recommend this product

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Nice

11/4/2018

Surface scratches show easily even though I use the recommended cookware

Yes, I recommend this product

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Nice looking Electric Range

10/31/2018

I thought gas range is better this is more safe to use the heat is concentrated to one spot not like gas range too much waste of heat energy and is really fast to cook the heat is balance.

Yes, I recommend this product

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Good but...

10/29/2018

The function of the stove is great. My only complaint is that the setting marks Lo-Hi for the control knobs are very hard to see. It is printed white on slate gray. If there is any glare from windows you have to position yourself between the glare and the knobs in order to see the settings.

Yes, I recommend this product

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Gorgeous

10/29/2018

Ive had this a few weeks and love it. The smooth top is new to me so I am treating it like expensive crystal. Im using the cleaner and scrub pad that came with it. I use the cleaner and pad then wipe it with a paper towel. I then follow up with a microfiber cloth. Its the perfect way to keep it shining. Have only used the oven once but so far so good.

Yes, I recommend this product

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Great looks

10/22/2018

I bought this a month ago and it looks great in my kitchen works great and is easy to clean I am so happy with my range I glad we went with this one

Yes, I recommend this product

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Gets hot quick

10/15/2018

I bought 3 weeks ago love the color and gets hot quick

Yes, I recommend this product

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Beautiful Stove

10/3/2018

Convection over five burners one thats a warmer what more could a girl want Love this stove easy to clean the stove top and oven. The shine is gorgeous

Yes, I recommend this product

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The one

10/1/2018

I am 64 years old and I am so happy that I purchased a GE stove.I should have did this year ago . I Lovelove my stove.

Yes, I recommend this product

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Just what I wanted

9/29/2018

I have had the stove for a week and it is just as advertised I especially like the convection feature. I like that the surface has a little bit of a texture on it.

Yes, I recommend this product

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Love it so far

9/27/2018

We bought this range for our new home. We have been using if for about three months now. I have used a gas stove for the past 20+ years and was a bit apprehensive about using an electric. So far I have really liked the electric range. We have used the oven a few times and have been happy with its performance as well.

Yes, I recommend this product

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Love It.

9/21/2018

Have been impressed so far with this range. The burners heat up very quickly but do take a while to cool. My particular model black stainless was on a special and I have been extremely opposed to anything that said stainless but have been very impressed with the finish and if you feel the same way Id say give it a try. It is beautiful. I have yet to master the convection oven usage but working on it.

Yes, I recommend this product

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Solid Oven

9/20/2018

I have owned this oven for about 2 months. So far no problems. Seems to heat fast for baking. Only have two minor complaints and those are: 1. You have to select start after setting temperature when baking. This includes if you need to switch temperature mid cook. Small thing and wouldnt change my mind. 2.I had something boil over it is very difficult to clean the top. Not much of a compliant and its the same for all ovens like this I think. This oven was on sale when we purchased it so that played a large factor in our decision on the oven as well. As stated it is a solid oven.

Yes, I recommend this product

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Quality Product

9/20/2018

Quick Heating and Easy Cleaning. Matches our kitchen perfectly.

Yes, I recommend this product

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My Review for JB655EKES

9/18/2018

I love everything about this product. Very reliable and easy to clean.

Yes, I recommend this product

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Stove is a winner

9/18/2018

It works great and I love the warmer burner. The features are terrific including a large burner with a smaller one inside The glass top is beautiful but difficult to keep clean. This was my major concern because I like to cook and bake. This stove is a winner

Yes, I recommend this product

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Love the simple features

9/15/2018

Just got this installed and was easy to setup level and install safety tip feature that stops the appliance from tipping over or forward onto a child etc. I wanted something simple and not complicated at the controls and this oven was it First thing I did was turn on the oven setting and set the cooking time to 20 min and temperature to 275 to burn off any residue from manufacturing. Didnt make any noise and no odd smells at all. To test things I placed my left over Pizzahut 4 slices on top of foil on cookie tray and set temperature at 275 for 20 min and cooked it. Perfect not melted all over the place and warmed just right. My other oven I would have cooked it 325 degrees but the convection types usually need about 25 degrees or so difference and I must say came out better than I expected. Oven light perfect. Cannot wait to place brisket in oven to cook. Need to thaw it first HaHa I will cook that at 225 degrees for 4 hours wrapped in foil and special seasoning/spices to let it slow cook. Yum

Yes, I recommend this product

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Love it

9/15/2018

I just got it but looks great The burners heat up so fast

Yes, I recommend this product

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Love the cooktop

9/14/2018

Never had a cook top until now. I am enjoying the speed it cooks at and it looks great.

Yes, I recommend this product

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Good unit with all the right features

9/13/2018

We had a similar model GE range that was replaced. The new one is much better - new features and layout. Very even cooking and some of the non essential options removed increasing storage space below

Yes, I recommend this product

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I love the appearance and how it cooks

9/13/2018

Cook time is quicker and you can use convection or regular oven

Yes, I recommend this product

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So far so good

9/12/2018

We bought this stove to go into our new home in June. Had installed in July. Moved in in August we are so glad we went with this one. The cook time feature that we didnt have before is a food saver lol Chasing a toddler around while trying to cook is a chore in itself. So when I forget to turn the oven off it cuts off itself after the timer goes off it saves me from having to throw the burnt things out redo dinner... also the 5th burner for warming is a nice feature. All around we are SUPER pleased with our purchase are so glad we went with GE appliances

Yes, I recommend this product

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Worked good

9/10/2018

Features work well. A little shopping to preheat oven. Biggest annoyances is keeping cooktop clean on the edge. There is a little crevice around the cooktop that collects dirt.

No, I do not recommend this product

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Great range

9/9/2018

I really like this range. I love the slate color. Love the quick boil feature which I use all the time. My only negative is if you use a double burner griddle pan for something like pancakes it will not work due to the layout of the burners. Thats just a minor negative but something I didnt think about when I purchased. Still very happy with my purchase though.

No, I do not recommend this product

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We love it

9/8/2018

We bought in April- looks like a surface defect on the upper surface- otherwise we are super happy

Yes, I recommend this product

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appearance

9/8/2018

like appearance color and sale price thought a good investment

Yes, I recommend this product

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Not as great as I expected.

9/6/2018

I bought a glass top range for the first time and it scratches even though are very careful And I use glass top only cleaner and the storage drawer is bent or something it is lop sided and Ive made sure its on the guides. Other wise its good

No, I do not recommend this product

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We love the features

9/6/2018

We especially love that it has a warming coil and one for quick boiling.

Yes, I recommend this product

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Nice range

9/6/2018

Bought this range along with an overhead recirculating fan light separate of course but had a matching slate color and my wife and I are very well pleased. It had all our old features and more Also a very stylish modern look which played a part in our on going kitchen renovations. We did wish however that when you are baking something that the digital clock could override the temperature setting but its a miniscule issue and quite honestly I havent even investigated enough to see if you can even do that. Nevertheless it is a very appealing easy to use practical range for practical people like us but we now have the option of convectional baking as opposed to just conventional baking

Yes, I recommend this product

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Perfect Range

9/6/2018

We got this range for my daughters new home. The 5 burners give her more then enough surface cooking space. She loves to bake and the large oven space has proven to be a winner

Yes, I recommend this product

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love it

9/2/2018

Easy to clean looks sleek instant heat. Nice to have all matching appliances

Yes, I recommend this product

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nice oven but

9/1/2018

Great burner options but a little hard to keep clean oven is really slow to preheat but convection option cooks really nice

Yes, I recommend this product

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Satisfied Customer

8/31/2018

The range is easy to use oven light is very useful temperatures run true to settings easy to clean.

Yes, I recommend this product

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I love this stove

8/31/2018

I brought this a month ago and love this stove the convection oven is great

Yes, I recommend this product

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Efficient

8/30/2018

This stove top has such even heating. The oven works so well I turn the temp down on baking items. It looks great in my kitchen.i have other color appliancesbut the gun metal blends in very well.

Yes, I recommend this product

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Beautiful but Disappointing

8/30/2018

We purchased this range a few months ago and I was so excited as it looks so nice in our kitchen and matches our GE refrigerator perfectly. However it is my first smooth top range and I so wish I would have stuck to my original plan to purchase a regular electric range. The oven does work very well. And I dont mind cooking on the smooth top but I do NOT care for the smooth top at all when it comes to clean up. We are using the recommended cleaning product but its a CHORE to clean. It is spotty on the surface no matter how hard I try to get it off so just am very disappointed.

No, I do not recommend this product

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Great upgrade

8/30/2018

Bought to upgrade and replace an aging unit and glad we did....we are very pleased with our purchase

Yes, I recommend this product

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Not as expected.

8/30/2018

Sorry to say that I am disappointed. I wish I could be more pospositive .

No, I do not recommend this product

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Good buy.

8/30/2018

Bought 2 months ago and well pleased with this unit. Enjoy the large/ med burner combination along with the med/small water boiler. Large capacity oven.

Yes, I recommend this product

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Nice features

8/30/2018

We bought this stove 4 months ago and enjoy the features. It works as expected. We do not like the cooktop surface which is black glass. Even with extreme measures of care the burners appear scratched by pots and pans and the surface itself is nearly impossible to keep streak-free. Wish we had not purchased the black glass top stove.

No, I do not recommend this product

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Good

8/30/2018

Good quality range Convection oven is amazing Burners are good

Yes, I recommend this product

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Well...

8/30/2018

I bought this model at the end of March 2018 I am happy with the Convection oven however my left front heating element is going for its second repair and I am not very happy.

No, I do not recommend this product

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Just what I needed

8/30/2018

I have had my new GE range for a few months now and I am very happy with it. The glass top and the burners that kick off and on to keep it at a certain temper have been a real adjustment for me But I do love it. The oven works like a dream. Bakes so evenly and quickly. I think this range is a very good value for the money.

Yes, I recommend this product

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Exceeded expectations

8/30/2018

Does more than I need. The one negative for me is the timer alarm is to soft. You have to be close to hear it.

Yes, I recommend this product

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Sleek design

8/30/2018

So happy with this purchase Beautiful design with high functionality

Yes, I recommend this product

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Love my Range

8/30/2018

Cooks items much better than my prior 24yr oldGE Rang. Looks great. Storage drawer is the thickest of all the others I looked at prior to picking this one out.

Yes, I recommend this product

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Not pleased

8/28/2018

First time to use the self cleaning oven feature the broiler heating coil caught fire. I have been without the use of the oven for over a month and still waiting for a replacement. Anything that boils over onto the glass top including water is hard or impossible to remove.

No, I do not recommend this product

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Nice range

8/28/2018

Had to replace old range due to irreplaceable glass top. The new range is nice looks pretty and cooks well. It bakes a little high so I have to adjust lower and the drawer underneath is slightly less spacious than our old range. Overall happy with product.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


12"/9" dual element

Choose a 12" or 9" heating element


9"/6" Power Boil element

Produces rapid, powerful heat


Convection

Circulates heat for high-quality results


Fifth element warming zone

Provides low-heat capability for foods


Self-clean oven

Cleans the oven cavity without the need for scrubbing


5.3 cu. ft. oven capacity

Enough room to cook an entire meal at once


Removable full-width storage drawer

Store cookware or kitchen accessories

[More About Us]

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