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GE Appliances Logo

GE® 30" Free-Standing Electric Convection Range

Model # JB655DKWW

 4.6 out of 5 (158 Reviews)

Available in 6 Color(s)

Regular Price $750

Our Price $743

After Applicable Rebates

Our Price

$743

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


12"/9" dual element

Choose a 12" or 9" heating element


9"/6" Power Boil element

Produces rapid, powerful heat


Convection

Circulates heat for high-quality results


Fifth element warming zone

Provides low-heat capability for foods


Self-clean oven

Cleans the oven cavity without the need for scrubbing


5.3 cu. ft. oven capacity

Enough room to cook an entire meal at once


Removable full-width storage drawer

Store cookware or kitchen accessories

Features:

  • 12"/9" dual element
  • 9"/6" Power Boil element
  • Convection
  • Fifth element warming zone
  • Self-clean oven
  • 5.3 cu. ft. oven capacity
  • Removable full-width storage drawer
CAPACITY
Total Capacity (cubic feet) 5.3
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Drawer Type Storage
App Filter - Cooktop Type Radiant Smoothtop
App Filter - Voltage 240V
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Ranges Free-Standing Single Oven
App Filter - Convection Yes
App Filter - Fuel Type Electric
APPEARANCE
Control Knobs Gloss White
Handle Color-Matched
Designer Style
Textured Steel Side Panels Yes
Oven Door Features Big View Oven Window
Glass Door
Color Appearance White
POWER / RATINGS
KW Rating at 208V 9.3
Bake Wattage 2585W
KW Rating at 240V 12.4
Broiler Wattage 3800W
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Cooktop Cleaning Cream
Included
Sponge
WEIGHTS & DIMENSIONS
Net Weight 151.0
Height to Cooking Surface (in.) 35 3/4 - 36 1/2
Depth Without Handle 25.5
Overall Depth 28.0
Depth with Door Open 47.875
Oven Interior Dimensions (W x H x D) (in.) 24-1/8 x 19-1/2 x 19-3/8
Overall Width 29.875
Overall Height 47.0
Approximate Shipping Weight 171.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean
Hot Surface Indicator Lights 1
Cooktop Burner Type Radiant
Smoothtop
Cooking System Convection
Element - Center 6" 80W Warming Zone
Element - Left Front 9"/6" 3100W Power Boil
Oven Rack Features 2 Oven Racks
6 Rack Positions
Melt Setting Yes
Oven Features 4-Pass Bake Element
6-Pass Broil Element
Cooking Technology Convection
Cooktop Surface One-Piece Upswept
White Patterned Ceramic Glass
Configuration Range with Storage Drawer
Control Type Digital Temperature Display
Electronic
Touchpads
Element - Right Front 12"/9" 3000W
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Recipe Conversion
Auto Self Clean
Certified Sabbath Mode
Convection Bake
Delay Bake Option (Time Bake)
Delay Clean Option
Electronic Clock & Kitchen Timer
Hi / Low Broil
Oven "ON" Light
Self-Clean Cool Down Time Display
Self-Cleaning Cycling Light
Interior Oven Light 1 Incandescent
Control Location Backsplash
Element - Right Rear 6" 1200W
Storage Drawer Features Removable Full-Width
Heating Element "ON" Indicator Light 1
Element - Left Rear 6" 1200W

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (158 Reviews)

93% of reviewers recommend this product.

Great features

8/16/2018

I just got this and bought it because my sister in law has one just like it and loves it. And I needed and a new stove.

Yes, I recommend this product

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Blissful baking

8/6/2018

I am very happy with my purchase. I am a big fan of the glass top stove and I especially like that this one has a black top. Food cooks very well and quickly. I love how my baked items are turning out too. This is my second convection oven and its a great feature.

Yes, I recommend this product

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Great range

7/22/2018

I looked at all the reviews and picked this range for all the features that I wanted and with a good price.

Yes, I recommend this product

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Excellent range

5/25/2018

This range does everything that I need it to do. I especially like the quick boil feature and the warming burner.

Yes, I recommend this product

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Nice features

5/17/2018

Just installed so far so good. Looks great Very happy.

Yes, I recommend this product

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Beautiful and functional.

5/9/2018

I havent tried it yet but I see a pastry chef I contacted about making birthday cakes has the same model only in gray. She loves hers so thats good enough for me

Yes, I recommend this product

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Good Quality

4/29/2018

I bought stove 4 months ago. Typically get GE products for Kitchen. Reliable and keeps temperature well. Looks good however would of picked 5 stars but cook stop can scratch even with the correct pans and cleaning method. I liked the older GE glass cook tops.

Yes, I recommend this product

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Love the cooktop

4/27/2018

I am thrilled with the size of the burners and the space between them. I am able to use larger pots and still have room.

Yes, I recommend this product

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Stove

4/22/2018

Works perfectly love the warming burner different size burners

Yes, I recommend this product

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Big oven

4/21/2018

Im happy with my stove. The only thing is at this time when using the oven it puts out a weird smell.

Yes, I recommend this product

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We love it

4/19/2018

This is the best range we have owned it makes cooking more enjoyable than it already was.

Yes, I recommend this product

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Preheats Quickly

4/15/2018

It took a month to get this stove delivered but I love the white color since it covers the fingerprint marks. The black stove I had exchanged was TERRIBLE for showing every little mark. Love this oven that preheats quickly.

Yes, I recommend this product

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My first all electric range

4/14/2018

Easy to use. Both stove top and oven work as well as I would expect.

Yes, I recommend this product

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Great Oven

4/10/2018

I researched ovens a ton give this one a A+ It works fantastically well and I cook everyday and is a great price.

Yes, I recommend this product

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Great Value

4/9/2018

I thought this stuff six months ago. The cooktop has five burners and is very easy to clean. The oven Has the convection feature which browns my foods evenly. The oven is also self cleaning

Yes, I recommend this product

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Nice features and simple to use

4/9/2018

I am too old to get into serious cooking which frankly need a gas connection to the stove. I like the way that the range works. I havent finished the excellent manual you provide yet but this is quite a bit better thatn our old range. I really like how good the documentation you have provided for using the range. It will take me a good long time to comprehend all the information but it is really very well done.

Yes, I recommend this product

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A Step Up

4/7/2018

My old GE range died right before Christmas a potential disaster for the family Christmas dinner hostess. I bought this new range just in time. The convection oven assured a beautiful roast chicken there was plenty of room inside for side dishes and the warming zone between the back burners kept food at the right temperature. There are two burners in the front that accommodate two different pot sizes so no matter what size your pots are -- from the small pan I use to scramble an egg for lunch to mycast-iron skillet for frying chicken to the Dutch oven I use to brown a pork roast-- you will also find a burner to fit. it does an excellent job with cookies cakes and bread even finicky gluten free varieties. My only regret is nit getting the double oven but there is a nice storage space at the bottom for pans and broilers. Its the only oven I have bought that did not include a broiler pan which was no problem for me but something you will need to purchase if you do like to broil. Also it is the only oven that I have been able to change the time in the clock without looking up instructions in the manual.

Yes, I recommend this product

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Great features

4/7/2018

Love the convection baking opt. Easy to clean finish. Easy to use controls

Yes, I recommend this product

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Good features

4/6/2018

Using my new range for about three 3 months now and I am completely satisfied.

Yes, I recommend this product

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It works great

4/3/2018

I bought the stove in December and I still have a hard time cleaning it. Sometimes it takes me over half an hour to clean the glass top. Any ideas how to clean it? Other than than it works great.

Yes, I recommend this product

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So excited

3/24/2018

Just had installed today. Ive already used every feature but the self-clean--which Ive never had before. I bake a lot of cookies for holidaysweddingsand special occasions so convection will be appreciated.

Yes, I recommend this product

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Nice range

3/23/2018

Simple to operate and has clean sharp lines and looks

Yes, I recommend this product

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Great appliance

3/17/2018

I bought this electric stove 1 week ago I love it.

Yes, I recommend this product

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Works great

3/16/2018

Replaced a 15 year old maytag...this stove cooks faster... both on top and oven

Yes, I recommend this product

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Extremely happy

3/11/2018

Such a wonderful change in our kitchen life The ceramic top is GREAT The adjustable burner size sections have been more useful than I ever thought they would be. We were able to put all of our existing drawer items into the new drawer just fine. The baked goods are even better with the convection oven. So glad we made the change to this stove

Yes, I recommend this product

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Good pricing and nice features

3/8/2018

Great features for the money. .but the quality as with most products arent the standards of the past.

Yes, I recommend this product

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Consistent cooking

3/5/2018

Would recommend to anyone. Five burner feature is great when cooking for large crowds. Very happy with range

Yes, I recommend this product

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great features

3/5/2018

good price good looking works well Imy wife and I like it matches our microwave

Yes, I recommend this product

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Awesome

3/3/2018

Just received delivery and started cooking right away. Looked over everything with a keen eye and am so very pleased. I love the different cooking zones warming zone and everything. Love the ceramic cook top most of all.

Yes, I recommend this product

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I love everything except the storage drawer.

2/26/2018

Excellent product and features. However the cross brace under the oven hangs too low and restricts the size and/or stacking of pans in the storage drawer. If it was designed out of heavier metal instead of sheet metal it wouldnt need to be nearly 2 inches tall thus reducing the size of the opening for pans

Yes, I recommend this product

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Love my GE Range

2/26/2018

My prior range was a GE - it just was worn out after 10 years

Yes, I recommend this product

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Poor quality

2/26/2018

I bought this range in November of 2017 and the front right eye has already malfunctioned. It is either off or on high. Nothing in between. Makes it hard to cook. It replaced a GE stove that was over 20 years old and still worked. Oh for the good old days of even twenty years ago when quality still meant something.

No, I do not recommend this product

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GE Stove

2/26/2018

I bought this several months ago and am very pleased with it.

Yes, I recommend this product

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Uneven heating

2/23/2018

Not as good as it looks. The heat areas do not gray evenly.

No, I do not recommend this product

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Awesome range

2/19/2018

Have had my range for 3 months. I am very happy with it. So happy I made the purchase. Value..

Yes, I recommend this product

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Cooks so much better than our old coil range.

2/16/2018

Bigger oven versatile burner arrangements. Cooking temps are more stable. and everything is so easy to clean.

Yes, I recommend this product

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Great Value

2/16/2018

This stove is excellent and has made cooking much more precise. We love it

Yes, I recommend this product

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Replaced my old one with this one everything great

2/15/2018

Great product a little sallow on storage in the bottom portion. Other than that thumb up

Yes, I recommend this product

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Great features

2/14/2018

This stove is the best stove since lead pencils or sliced bread

Yes, I recommend this product

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Nice range

2/10/2018

Bought new appliances in June 2016 not GE Trouble with oven temp and steam clean after a while. Factory service blamed it on Energy Star design. Bought new GE range after service call and we love it. Will stay with GE

Yes, I recommend this product

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Perfect Oven for what I needed

2/9/2018

We needed an affordable oven self cleaning convection 5 burners and this oven offered it all. I am very pleased with our purchase. The oven looks sleek and modern.

Yes, I recommend this product

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Overall what I expected/hoped for

2/9/2018

This range provides everything I was looking for at a great price. It heats quickly cooks as expected and looks nice. The only thing I dont love is the top is hard to keep clean. The cleaner provided with the unit is the only thing that actually gets all the spots out so I know Ill have to buy that once the free sample runs out. It would be nice if other cleaners worked as well.

Yes, I recommend this product

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Hard to clean

2/7/2018

Easily marked / hard to clean / entire deck gets gunned when trying to cook

No, I do not recommend this product

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Great Features

2/6/2018

I bought this range 3 months ago after researching and comparing other brands and models and found it to be the best one for my needs. My other one was 18 years old and since I updated the kitchen I wanted a newer one. My older one had the smooth cooktop so I knew that was a necessity because it is so easy to clean. Plus this one also had the Convection feature which Im still working on using. The variety of burners on the cooktop is fabulous I know have ones that fit all my pots and pans perfectly--even my huge soup pot And the warming burner is a real plus The oven window is larger making it easier to see whats cookin without opening the door. There are more rack positions and the oven light is in the front making it brighter and easier to change if needed. The only reason I didnt give it a 5 star rating is because the top shows more dirt than my older one and when I wipe it up right away it gets a film. But when I clean it with the cream cleaner it does shine again. Also the Lo setting on the double burners is a bit hotter than Id like so I have to check that my food doesnt stick or burn. All in all it is a great range and oven and Im really glad I made this choice.

Yes, I recommend this product

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Better field testing needed

2/5/2018

Love the variable-sized burners but would like the hot surface light to show which burner was hot as we had in our last range. Surprised it is less sturdy like a builders grade apartment appliance. Thought surely the bottom drawer was missing some trim. Theres a large enough gap to be concerned about how clean the items will remain. Previously have been quite pleased with our GE appliances.

No, I do not recommend this product

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Looks are only skin deep

2/5/2018

My biggest disappointment is the display panel. It is not intuitive. For example when preheating the display only shows preheat not where the temp is. When using the delay time setting that time shows not the current clock. The 10-Year old range it replaced was far better in its display. And there is no range light a nice feature to have. The fast boil setting is great but controls between the high and lowest settings are not the same across the elements. I Oven works fine havent had the need to use the cleaning option yet.

No, I do not recommend this product

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Love the extra size burners

2/4/2018

We bought this item over a few months ago. I really love the extra features this stove has.

Yes, I recommend this product

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Great stove

2/3/2018

Good features and works extremely well. The self cleaning feature is great.

Yes, I recommend this product

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Nice stove

2/2/2018

I wanted a good stove without spending a fortune. The one fit my needs.

Yes, I recommend this product

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Outstanding features

2/2/2018

This has proven to be everything its suppose to be

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


12"/9" dual element

Choose a 12" or 9" heating element


9"/6" Power Boil element

Produces rapid, powerful heat


Convection

Circulates heat for high-quality results


Fifth element warming zone

Provides low-heat capability for foods


Self-clean oven

Cleans the oven cavity without the need for scrubbing


5.3 cu. ft. oven capacity

Enough room to cook an entire meal at once


Removable full-width storage drawer

Store cookware or kitchen accessories

[More About Us]

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