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GE Appliances Logo

GE® 21.9 Cu. Ft. Counter-Depth Side-By-Side Refrigerator

Model # GZS22DGJBB

 3.7 out of 5 (24 Reviews)

Available in 4 Color(s)

Regular Price $2,300

Our Price $2,293

After Applicable Rebates

Our Price

$2,293

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


LED lighting

Find all your favorite foods under natural-looking light


Integrated shelf support system

Provides strong, flexible support


Adjustable slide-out, spillproof glass shelves

Raised edges help contain spills and make clean up quick and easy


Adjustable clear door bins

Offer ideal space for large containers in the door and frees up valuable shelf space


Fresh food multi-level drawers

Provide the ideal environment for storing your fruits and vegetables


Glass freezer shelves

Enjoy a high-end appearance with secure storage for a variety of items


Advanced water filtration uses MWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Counter-depth design
  • Fresh food multi-level drawers
  • Glass freezer shelves
  • Advanced water filtration uses MWF replacement filter
  • LED lighting
  • Integrated shelf support system
  • Adjustable slide-out, spillproof glass shelves
  • Adjustable clear door bins
CAPACITY
Total Capacity (cubic feet) 21.9
Fresh Food Capacity 14.24
Shelf Area 17.3
Freezer Capacity 7.7
FILTER
App Filter - Capacity Refer Large (20-24 cu. ft.)
App Filter - Product Type Refer Side-by-Side
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Color-Matched
Handle Color-Matched High-Gloss
Counter-Depth Design Yes
Exterior Design Rounded Doors
Textured Steel Case Case Only
Color Appearance High-Gloss Black
Door Stops Yes
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 340.0
Case Depth Without Door 23.875
Side Air Clearances 0.125
Width w/Door Open 90 Degrees Less Handle 36.375
Depth Without Handle 27.0
Overall Depth 29.5
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 68.75
Overall Width 35.75
Overall Height 69.25
Width w/Door Open 90 Degrees Incl. Handle 41.375
Approximate Shipping Weight 360.0
Depth with Door Open 90° 46.0
FEATURES
Filter Location Upper right corner
Icemaker Factory-Installed
Door Liner ABS
Dispenser Features Child Lock
Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Integrated Shelf Support System
Interior Lighting - LED
Freezer Door Shelves 5 Fixed
5 Total
Freezer Features Ice Storage Bin
Interior Lighting - LED
Middle Drawer Adjustable Humidity
Leveling System 2 Point Front Adjustable
Fresh Food Door Features Dairy Compartment
Temperature Management Features 4 Electronic Sensors
Short Air Tower
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 3 Adjustable
3 Slide-Out
4 Spill Proof
4 Total
Glass
Control Type Actual Temperature Display
Upfront Electronic Touch Temperature Controls
Fresh Food Door Bins 2 Adjustable with Gallon Storage
2 Fixed
4 Total
Exterior Style Free-Standing Counter Depth
Water Filtration GE Water Filtration 6 Month
MWF
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 1 Wire
Fresh Food Cabinet Drawers 2-Stack drawer system
Multi-Level Drawers
Bottom Drawer Sealed
Dispenser Integrated with Cubes, Crushed Ice & Chilled Water
Freezer Cabinet Shelves 1 Sweet Spot Shelf
1 Wire Fixed
2 Glass Adjustable
4 Total
Performance Features Easily Removable Door Gaskets
Never Clean Condenser

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

3.7

out of 5 (24 Reviews)

66% of reviewers recommend this product.

No pride their product

5/15/2018

I bought the GE side by side refrigerator. The water dispenser does not have a real collection area for dripping water. The water bounces off the flat tray down the front of the refrigerator onto the floor. It takes a good deal of practice for this not to happen and if you add ice it always happens. It could be easily fixed if they really made a slot in the tray which could easlily be sponged out. If they had any pride in their manufacturing this would be fixed instead of ignored. I would not recommend buying this unit it you use the water or ice dispenser.

No, I do not recommend this product

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Plenty of storage

4/28/2018

After 2 months the refrigerator has performed well. We would have liked a finish other than the smooth one it has as it shows finger prints easily.

Yes, I recommend this product

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Great Refridgarator

4/19/2018

Great but would like a nicer looking interior. Came with a ridiculous small light inside had to replace it.

Yes, I recommend this product

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Stupid Interior Design Aggravating Ice Maker

4/4/2018

Because of size constraints this model was my only option. The interiors ceiling has a huge light so you cant fit many products on the top shelf. That means you have only one shelf to store pitchers milk gallons juice etc. This is a ridiculous design flaw. Lets go on to the freezer. It too has an overly large light on the rear interior wall. The light projects 4 again limiting what you can put on those shelves. The ice-maker should be flush against the ceiling but instead it is dropped 5-1/2 inches creating a shelf too short to be useful. On the bottom is an odd-shaped basketwhat for I dont knowand when you remove it your storage space is limited by an obstruction solely for the basket. It is sloped so you cant store anything on that either. That means you have a area 1 x 1 for storage another stupid waste of space. As for the ice maker itself if you want crushed ice it dispenses many cubes that were stuck in the chute. If you want cubed you get the crushed that was in the chute. That chute gets jammed frequently so nothing comes out. You remove your glass as a result and the jam releases and you have ice all over the floor. Seriously I hate this refrigerator. Please if you dont need to go with something else. I want to add one more thing: I love GE. All my appliances are GE and they have had long lives and no repairs. Its just this one appliance where the designers fell down hard.

No, I do not recommend this product

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Basic

3/23/2018

Unfortunately needed a smaller black frig fast and this was the only one of two in stock. It was chosen as it had better constructed shelves. It is dark inside if there is too much housed on the top shelf.

No, I do not recommend this product

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Best for the price.

3/15/2018

Best I could find for what I needed. Missing a feature I love deli drawer. Spaces on freezer door hold very little. Freezer could be more functional with more shelves.

Yes, I recommend this product

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Great quality lots of space

2/27/2018

Looks great stays quiet great ice dispenser roomy for a counter depth model.

Yes, I recommend this product

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Not worth the money

2/26/2018

First refrigerator ...ice maker wouldnt crush ice plus scratching on both doors. Second...stopped working after 48 hrs. Ruining $150 in food Third has been in our home for about three weeks and is working

No, I do not recommend this product

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THE PERFECT FIT

2/13/2018

We were looking for a reasonably priced counter depth Side-By-Side Refrigerator. We looked at several options however the GE was the only unit that met all our shopping criteria. This allowed us to mover the larger refrigerator we already had into the garage and replace the one we have had for over 35-years. If you are looking for something reasonable - Black in color - without a lot of unnecessary Hi-Tech features we strongly recommend taking a look at this model1

Yes, I recommend this product

This replaces an identical 1994 refrigerator...

1/27/2018

...that we loved. Its nearly identical except the ice maker isnt functioning properly and the interior lighting is dim. Were forced to get the much more expensive 24 deep size but the pricing for this size seems expensive.

Yes, I recommend this product

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Fantastic refrigerator everything you could want.

1/24/2018

Best refrigerator we have ever owned And Im 72 years old.

Yes, I recommend this product

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Color of Refrigerator

1/7/2018

We bought our first GE refrigerator 17 years ago and it came in bisque . We had to order a new one in black because bisque is no longer offered in a higher end refrigerator and a countertop depth of 27 inches. There is not much to choose from

Yes, I recommend this product

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THE PERFECT FIT

12/27/2017

When we moved to our new home the previous owners had a Monster Refrigerator in place so large it protruded out 8 in front of the counters. We saw no other option - we had to find a suitable counter depth refrigerator for our kitchen the Monster could easily locate to the garage. The model we selected fits perfectly - it more than meets our needs and is pleasant to look at - we truly like our Side-by-Side Black refrigerator

Yes, I recommend this product

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All good except one thing...

12/23/2017

Love the refrigerator but there is something that I find hard to believe. There is no drawer for deli and cheese items. I have solved the issue by using plastic containers but it is not nearly as convenient as being able to pull out a drawer.

Yes, I recommend this product

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Perfect size for my space

12/11/2017

It is exactly what I needed - size and color. The only criticism is that the large interior light does not illuminate the lower shelves and crisper drawers of the refrigerator. Not large enough for a big family but adequate for 1-2 people.

Yes, I recommend this product

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Sorry and thats why I dont buy GE

11/21/2017

I had this refrigerator for 1 month and the only good thing to say is that the ice maker is in the freezer and not the door and it makes plenty of ice. The bad pull up a chair: the refrigerator side doesnt maintain its temperture so the milk is never very cold bad lighting small interior and you always have to check if the doorsside by side closed.

No, I do not recommend this product

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Looks nice.

11/5/2017

It keeps things cold or frozen so thats good. Counter depth was main reason to get it. However the interior light sucks. Too bright in the face and only one bulb so it doesnt illuminate the lower shelves very well. All the shelves work fine and holds our items nicely. Less interior space due to counter depth but we knew that going in and its just the two of us now kids are grown and moved out. Ice maker water dispenser work fine however the controls panel isnt illuminated so difficult selecting what you want at night. Didnt expect that so beware. The fridge is quiet enough most of the time which is a plus.

No, I do not recommend this product

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Counter depth refrigerator

10/27/2017

Perfect size so glad we didnt get another full size that you have seldom used items get pushed to back to eventually have date expire

Yes, I recommend this product

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My GZSDGJBB

10/26/2017

This was the counter depth option in our new home. I works very well.

Yes, I recommend this product

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Great Fridge

10/17/2017

GE has been out a long time and when my contractor asked me if I wanted a GE or what kind of fridge did I want..I told him GE definitely

Yes, I recommend this product

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Not enough ice

10/13/2017

We like the refrigerator except ice maker does not produce ice in sufficient quantity for the two of us. This is an especially important feature for us. and skewed our rating lower than it would have been.

No, I do not recommend this product

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Better than most

8/22/2017

Good product but not great. Needs a middle drawer for meats and cheeses and needs a second light lower down. Black counter depth in a side by side was hard to find so we settled for this model.

Yes, I recommend this product

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BIG disappointment Wish I kept 13yr old GE

7/20/2017

This refrigerator was bought to replace a 13-year-old GE profile cabinet depth refrigerator. I like the look of cabinet depth refrigerators in the kitchen. The old refrigerator was starting to have problems with the water control solenoid which was putting water out on the wooden floors. Given its age I thought it was time to purchase a new refrigerator with a full warranty. I did my research online to find the latest GE refrigerators in cabinet depth categories. What I failed to take into account was a couple of things. One there is no turbo cool on this new refrigerator. Two there is no center drawer in the refrigerator side you are limited to two drawers instead of three that my old profile had. Three there is a huge lack of lighting in this refrigerator with one light on the refrigerator side and two light bulbs on the freezer side which is better on the freezer side alone. On the refrigerator side though one light bulb at the top is nowhere near enough. My old profile refrigerator had a mid level light in the refrigerator section that illuminated everything much better in the lower part of the refrigerator. In fact in the new machine that I have now I can see the plastic plugs and the area where this chassis would be utilized for the much costlier version of this machine. Moving onto the freezer side of the new refrigerator. My old machine that I purchased in 2004 had pullout baskets on the freezer side which seemed much more capable of holding larger amounts of frozen products. Since the retailer where I purchased this refrigerator from did not have a floor model to look at I was guided in my choice by the pictures on the GE website along with other big-box retailers and appliance resellers. Frankly the pictures of this black refrigerator looked to be more of a matte finish or the old crinkle finish that many refrigerators utilize with the plastic skin on the machine. When the machine was delivered they removed the packaging material and I discovered that the doors are a high gloss black metal finish which is very beautiful. However as any one can tell you a black metal finish will be a lot of work to keep clean and more importantly it can scratch and/or dent much easier than the plastic coverings on other machines. Frankly I am thinking strongly about returning it to the appliance retailer that sold it to me however they want a 25 restocking fee? You do the math on 25 of this listed purchase price. Unfortunately I think Im just going to be stuck with this purchase that frankly I find to be a big step down from my prior GE refrigerator. Its pretty amazing that a expensive refrigerator has such major shortcomings. It works fine it cools dispenses ice dispenses water but I guess Ill just have to keep a flashlight in the refrigerator if I want to see whats in the bottom of the unit. Over the last 30 years I have owned a vast array of GE appliances. Couple of refrigerators couple of microwaves couple of ovens couple of cooktops and a couple of dishwashers all from GE. Frankly at this point I think Im giving up on the GE product line and going elsewhere.

No, I do not recommend this product

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Great features

7/3/2017

GE has always had quality products meeting my needs in a small galley kitchen.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


LED lighting

Find all your favorite foods under natural-looking light


Integrated shelf support system

Provides strong, flexible support


Adjustable slide-out, spillproof glass shelves

Raised edges help contain spills and make clean up quick and easy


Adjustable clear door bins

Offer ideal space for large containers in the door and frees up valuable shelf space


Fresh food multi-level drawers

Provide the ideal environment for storing your fruits and vegetables


Glass freezer shelves

Enjoy a high-end appearance with secure storage for a variety of items


Advanced water filtration uses MWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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