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GE Appliances Logo

GE® ENERGY STAR® 22.2 Cu. Ft. Counter-Depth French-Door Refrigerator

Model # GYE22HMKES

 4.4 out of 5 (79 Reviews)

Available in 3 Color(s)

Regular Price $3,000

Our Price $2,993

After Applicable Rebates

Rebate(s): $50

Our Price

$2,993

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness

Features:

  • Counter-depth design
  • Full-width, electronic temperature-controlled drawer with colored LED lights
  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • TwinChill™ evaporators
  • Showcase LED lighting
  • Quick Space shelf
  • Turbo Cool and Turbo Freeze settings
CAPACITY
Total Capacity (cubic feet) 22.2
Fresh Food Capacity 15.07
Freezer Capacity 7.16
FILTER
App Filter - Capacity Refer Large (20-24 cu. ft.)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Stainless Steel
Counter-Depth Design Yes
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Slate
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 333.0
Case Depth Without Door 24.375
Side Air Clearances 0.125
Depth Without Handle 29.75
Overall Depth 31.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 363.0
Depth with Door Open 90° 43.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (7)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
3 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass with Silver Trim
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Counter-Depth
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Water Filter Indicator Light
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Adjustable Humidity
3 Total
Electronic Temperature Control w/ Colored LED Lighting
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (79 Reviews)

81% of reviewers recommend this product.

Beautiful

10/14/2018

Everything we expected and more. Great features perfect size. We love it.

Yes, I recommend this product

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Love it

10/7/2018

Weve had it for about a month My sister and daycare lady have the same and they love it Worth the money

Yes, I recommend this product

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Horrible purchase

10/7/2018

I bought this refrigerator one month ago and am extremely dissapounted with my purchase. Already a large crack around the ice machine/water dispenser on the front door has shown up I know there is absolutely no way my family could have made this crack it looks like a defective product I am just past a month from my purchase date so I probably wont be able to return this refrigerator to the store Its really unfortunate that we spend thousands of dollars now a days on products that start to fall apart the minute they come out of the box Also I wish I would have looked closer at the vegetable bins for this refrigerator they are entirely to small However I realize that is my error in judgement but the door cracking in under a month is completely unacceptabke No I would not recommend this product and I dont think I will buy GE in the future

No, I do not recommend this product

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Great looking and great features

9/11/2018

Weve had about two months now and we are very well pleased. Ice Machine works great. We bought the counter-depth version. Can still hang papers on the side with magnet holders LOL. Like the deli setting as well. Great fridge.

Yes, I recommend this product

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disappointing

9/8/2018

Bought it in Feb and got installed in April. At the end of June the icemaker started to leak. Finally received the new part and we have to try it for a week or so to see if this part fixed it or not.

No, I do not recommend this product

Great fridge

9/8/2018

Great price and quality piece of equipment. Love it

Yes, I recommend this product

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Good purchase so far

9/7/2018

We got this refrigerator two months ago and have had no problems with its operation and despite seeing many reviews about it being noisy have not had that problem. As a counter depth refrigerator it is a lot smaller than what we had so a few adjustments but it is easier to see what we have and with just my wife and I now it has plenty of room for us and we probably have less food go bad because we cannot store as much. The freezer is a bit hard to open and almost feels like I am going to break it in the process which hopefully wont happen. You must tighten down the levelers in front when you have it in the right spot or it will move any time you open the doors.

Yes, I recommend this product

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Love the color

9/2/2018

I purchased this refrigerator a month or two ago. I love the two ice makers I used to frequently run out of ice. The refrigerator seems to function well however had I known it has a humming sound that comes on every day several times a day I would have bought something different its not terribly loud but disappointing. My dishwasher is quieter than this refrigerator. I do love the slate color so I guess I can put up with the light noise.

No, I do not recommend this product

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So happy

8/30/2018

We love this fridge. I still havent read the book since Im still updating the house. but we will never have a side by side again. This style is the way to go. Roomier with more linear space. Energy efficient Filter is quality Its quiet. GE always quality.

Yes, I recommend this product

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We love it

8/30/2018

We love the space it provides us and especially the Water and ice dispenser on the door. First time we had the bottom freezer and it has made life a little easier.

Yes, I recommend this product

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Excellent

8/30/2018

We are very pleased with this purchase. High quality great appearance

Yes, I recommend this product

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Great design

8/30/2018

We renovated our kitchen and originally I was worried that a counter depth would be too small for my growing family but it looks best with our cabinets and layout. We went with it and the design of the inside makes for plenty of space I dont even notice that its not standard depth anymore Added bonus... the slate finish is truly fingerprint free My little ones are all over it and I never see a print.

Yes, I recommend this product

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Best refrigerator ever

8/30/2018

I bought this 3 months ago and it was the best appliance purchase I have mad in a log time. Its quiet has tons of space and uses less power than any refrigerator I have ever had. It looks great too. I need to update my other appliances now for a complete kitchen.

Yes, I recommend this product

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Perfect for my needs

8/30/2018

Looks great in my kitchen having chosen the slate color

Yes, I recommend this product

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Very noisy

8/30/2018

I bought this 4 months ago and would not have if I knew how frequently and long it runs and the loud noise it makes

No, I do not recommend this product

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Good quality

7/21/2018

Love the slate gray finish. LED lighting is great

Yes, I recommend this product

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Great features that are easy to use

7/19/2018

Surprising amount of interior space. My old fridge was a side by side.

Yes, I recommend this product

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Counter Depth

7/17/2018

Bought the counter depth refrigerator to repace the largest model. Thought wed miss the extra space but are not. We do miss the ice maker in the freezer. The other model had ice through the door as well as in the freezer. I guess that we had to give up something with the downsizing.

Yes, I recommend this product

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DO NOT BUY

7/2/2018

We have had this one year now the absolute WORSE ice maker Its in the left door and very small it is always clogged . The freezer tray is cheap plastic - bread is even too heavy It will not stay in the track. The inside shelving on the door with the ice maker isnt deep enough to Hold anything except thin squeeze bottles of garlic. VERY DISAPPOINTED. DO NOT RECOMMEND

No, I do not recommend this product

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Miss my old fridge

7/2/2018

This refrigerator replaced a 26yo GE side by side which was the same size - on the exterior anyway. I dont love it and I hoped I would. I would have to say that the freezer holds half maybe less of what my old fridge did and the refrigerator part isnt much better. The ice maker is also a much smaller capacity than my previous fridge. The shelves on the left hand door of the fridge are so small and narrow I have no idea what will even fit in them virtually useless. Had my other fridge not died beyond what could be fixed Id take it back in a minute over this new and improved GE. Very disappointing. Ill need to use an additional mini fridge in the garage and that wont even come close to holding what the previous one held. A six pack of peppers almost filled an entire vegetable bin.

No, I do not recommend this product

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Great refrigerator I love slate it looks great in

4/29/2018

But this a month ago I really like the way it looks its very quiet and very happy with it and I love the lighting in the inside

Yes, I recommend this product

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Large and very elegant

4/13/2018

The only thing i dont like is if something spills and it goes under the glass it is impossible to clean

Yes, I recommend this product

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Great purchase

4/11/2018

Im beyond happy with my current purchase of this unit. It is absolutely beautiful It has LED lights inside and spacious enough for 3- 4 people. I highly recommend this refrigerator Its a great buy It is finger print proof

Yes, I recommend this product

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GE appliances

4/3/2018

Love my GE products. Refrigeratorstove dishwasher and microwave

Yes, I recommend this product

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Its decent.

3/23/2018

Ice machine portion is pretty bad. Get about 3 glasses of ice and then its empty.

No, I do not recommend this product

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Great features

3/22/2018

My family loves everything about this fridge. So much space.

Yes, I recommend this product

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Counter depth is perfect for smaller kitchens.

3/9/2018

I am happy with every aspect minus the ice dispenser can be a little wild. Love the slate color too.

Yes, I recommend this product

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Pretty but noisy

3/9/2018

I bought this refrigerator because the slate color matches my kitchen however it is very noisy especially at night.

No, I do not recommend this product

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Love it

3/8/2018

Am happy love this appliance good features attractive handles.

Yes, I recommend this product

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Nice

3/5/2018

We love the color of this refrigerator and the drawers. We especially love the shelves in the doors we can fit several 2 liters and a couple of gallons of milk. My only complaint is that it is a tad small because of it being a counter depth. I would buy this again.

Yes, I recommend this product

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Convenient freezer access

2/26/2018

I especially like the bottom freezer with a sliding shelf so items are easy to locate.

Yes, I recommend this product

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Great size lots of room inside

2/23/2018

Bought this a month ago glad I did plenty of room inside

Yes, I recommend this product

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Only lasted one month

2/22/2018

Ice and water dispenser stopped working within a month. Still waiting for parts.

No, I do not recommend this product

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LOUD

2/22/2018

It is just a loud machine. The humming reallllly bothers me but at this point we are stuck with it and I am hoping after a while I will get used to it.

No, I do not recommend this product

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Features

2/12/2018

We purchased three months ago and at this time are very happy with the model and features

Yes, I recommend this product

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Mostly great

2/11/2018

Have had this about a year now. Bought a complete set of GE for our remodeled kitchen. First the PROS: having had a stainless fridge in my last house which was SUCH a pain to keep the exterior clean I chose the slate. So easy to keep the exterior looking clean. Counter depth keeps the unit from overtaking the kitchen. French doors and great interior lighting allow you to pretty much see where everything is. Large deli drawer on the bottom is great. So easy to find things. Plenty of space in the freezer drawer can even fit frozen pizza boxes in them again its very easy to locate what you are looking for. The CONS: much noisier than my previous Electrolux unit. If you plan to put this in a kitchen that is open be prepared to hear the whining operation. Drives my crazy sometimes. The touch commands on the water/ice dispenser are not backlit that would be nice. And the water spigot always seems to have a drip of water hanging there so I keep a paper towel in the catch plate. It would be nice if the place where you press your cup was not shiny because it gets scaly and scratched. Other than those I have really liked it especially the exterior finish a style win.

Yes, I recommend this product

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Fits my needs

2/8/2018

Love the freezer on the bottom - much more room than side by side. Vegetable bin could be a little bigger.

Yes, I recommend this product

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Spacious

2/4/2018

Just had this appliance installed in my remodeled kitchen. Not only is the slate color fabulous the space and compartments are practical. I love it

Yes, I recommend this product

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Great refrigerator

2/2/2018

Weve had this a few months now and love it I was hesitant about the drawer freezer not being big enough but its been more than enough room. Plenty of room in the fridge and you can see everything. Only complaint would be the fruit and vegetable drawers are small.

Yes, I recommend this product

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For the price we expected a lot better in noise

2/2/2018

We have had 3 distinct times the interior has built up a lot of moisture like it was not working but then cleared up later. Most disappointing to us is the noise level at which it operates. This is not a quiet unit any longer it was for the first 45 days or so but now it runs loudly. It is kept clean and has nothing near it to vibrate or cause the sounds we hear when the compressor is running. Sorry GE not happy with this but after buying the entire package from GE we are now stuck for a while.

No, I do not recommend this product

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Love it

2/1/2018

We took the plunge and bought the refrigerator that matched the rest of the appliances we purchased. It was expensive but we love it

Yes, I recommend this product

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Slate refrigerator

1/28/2018

Love the color French door design and different cooling zones.

Yes, I recommend this product

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Like it

1/27/2018

Really like the frig. But ice maker is a little noisy and when it runs its a little noisy. Love the features. First time I had a bottom freezer and love it.

Yes, I recommend this product

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Absolutely fabulous

1/26/2018

This is the second GE refrigerator in this model that we have owned. One in our last house and now this one. This time we chose the slate finish and it is beautiful. I wish all of our appliances had this finish

Yes, I recommend this product

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looks great very roomy

1/24/2018

great appliance for the pricelots of space easy to adjust features.very happy with it so far

Yes, I recommend this product

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Convenient use

1/22/2018

Got day after TG and got great deal and love the features

Yes, I recommend this product

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Great look

1/19/2018

I love my refrigerator. it has a great layout and place for everything. The only thing I would design different would be make the long drawer into 2. I still would buy another.

Yes, I recommend this product

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Love the slate finish

1/14/2018

We bought this appliance mostly for looks and size. After installing it in our home we were also very pleased with its functionality

Yes, I recommend this product

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True Fit

1/10/2018

My husband wanted this fridge because it has water and an icemaker in the door. I wanted it because its counter depth. The counter depth is a perfect fit. We like how much storage the fridge and freezer has too. Looks great - love the slate color.

Yes, I recommend this product

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Does the job

1/9/2018

I bought this refrigerator for my remodeled kitchen. I love the slate stainless steel and since only GE offers this I had to buy the GE product. This particular model is also cabinet depth. Because of this the refrigerator/freezer space is a little smaller than you might find in other french door refrigerators. I love the greater depth for bottles on the door. My only frustration is that water leaks just a little from the dispenser. Our workaround is to set the dispenser to ice cubes. Then no water leaks but we have to remember to do that every time after we get water. I am told there is a drip attachment we can get so will try that. Like the refrigerator for what I needed but dont love it.

No, I do not recommend this product

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  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness

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