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GE Appliances Logo

GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator

Model # GWE19JSLSS

 4.3 out of 5 (140 Reviews)

Available in 4 Color(s)

Regular Price $1,700

Our Price $1,529

After Applicable Rebates

Our Price

$1,529

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fits 33" openings

Now you can enjoy the look and convenience of a French-door refrigerator, even in compact spaces


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Factory-installed icemaker with water filtration system

Refrigerator comes ready to automatically create filtered ice


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Multi-level freezer baskets

Keep frozen foods organized and easy to find


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Quick Space shelf

Quickly slides out of the way to make room for tall items


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Counter-depth design
  • LED lighting
  • Multi-level freezer baskets
  • Quick Space shelf
  • Fits 33" openings
  • Internal water dispenser
  • Factory-installed icemaker with water filtration system
  • Two humidity-controlled drawers and full-width adjustable-temperature drawer
  • Turbo Cool setting
CAPACITY
Total Capacity (cubic feet) 18.6
Fresh Food Capacity 13.57
Freezer Capacity 5.01
FILTER
App Filter - Capacity Refer Medium (16-19 cu. ft.)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser No
App Filter - Icemaker Yes
APPEARANCE
Counter-Depth Design Yes
Handle Color Stainless Steel
Exterior Design Contoured Crown Doors
Hidden Door Hinges
Handle Design Designer Style
Textured Steel Case Case Only- Color Matched
Color Appearance Stainless Steel
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 232.0
Case Depth Without Door 24.125
Side Air Clearances 0.125
Depth Without Handle 29.0
Overall Depth 31.0
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Hinge 69.75
Height to Top of Case 68.625
Overall Width 32.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 40.5
Approximate Shipping Weight 252.0
Depth with Door Open 90° 42.0
FEATURES
Freezer Cabinet Drawer Features Freezer Drawer
Filter Location Upper right corner
Icemaker Factory-Installed
Door Liner HIPS
Fresh Food Features Interior Lighting - Dual Level LED
Door Alarm Yes
Freezer Features Ice Bucket
Interior Lighting - LED
Configuration French Door
Leveling System 2 Point Front Adjustable
Temperature Management Features Multiflow Air System with Electronic Sensors
Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
4 Split Adjustable
5 Total
Glass
Control Type Digital Temperature Display
Upfront Electronic Temperature Controls
Fresh Food Door Bins 2 Fixed
6 Adjustable with Gallon Storage
8 Clear Look
Exterior Style Counter-Depth
Water Filtration GE Water Filtration 6 Month
MWF
Water Filter Indicator Light
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 1 Full-Width, Full-Extension Plastic
2 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Humidity Controlled Drawers
Multi-Level Drawers
Dispenser Internal Water
Performance Features Easily Removable Door Gaskets

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.3

out of 5 (140 Reviews)

82% of reviewers recommend this product.

Lights out

12/12/2018

The led lights in the freezer keep going out and back on. The top tray in the freezer will not stay on track. Poor design.

No, I do not recommend this product

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good looks

12/12/2018

so far am happy with my purchasefrige has great looks and is just right for the two of us.

Yes, I recommend this product

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Space and the sturdiness of the inside drawers

12/8/2018

Very cheaply made. Brand new and it feels like the drawers for the fruit vegetables and deli/cheese etc will easily break.

No, I do not recommend this product

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Clean lines

12/6/2018

Im very happy with the refrigerator and its features

Yes, I recommend this product

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Love love love

12/5/2018

Only had this a few days but it is very easy to find utens I need with have the fridge compartment on the top

Yes, I recommend this product

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VERY QUIET

12/4/2018

GOOD PRICE LOOKS GREAT AND WORKS VERY QUIETLY I LOVE IT

Yes, I recommend this product

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Perfect siz

12/4/2018

This is the perfect size for our family. The quality is excellent and was better than many of the other refrigerators I looked at.

Yes, I recommend this product

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Just installed.

12/4/2018

Just installed. Looks nice. Only issue is the top tray in freezer is shallow. Good replacement for never freeze in Motorhome.

Yes, I recommend this product

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Great size. Fit into small space

12/2/2018

Very solid refrigerator and Ice maker works great.

Yes, I recommend this product

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Refrigerator.

11/30/2018

I love my stainless refrigerator. it has so much space.

Yes, I recommend this product

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Worse appliance Ive ever bought

11/29/2018

Refrigerator is very noise. Seems to be constantly running. Freezer is ridiculously small.

No, I do not recommend this product

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A little tight

11/29/2018

This refrigerator was the size I needed because of space limitations. It has a beautiful appearance works great but it is little tight to maneuver through unless both of the doors are open at the same time. All in all I am very happy with this purchase.

Yes, I recommend this product

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Love the interior

11/29/2018

We had to return the first one we bought because after two attempts the delivery folks could not get the unit to sit still when closing the door the unit would shake. No amount of leveling of the fit would fix it. It was decided the back wheels were faulty. Replacement unit is better but it still shakes a little when you close the doors. Our old Maytag never had that problem. Oh and it is a little bit nosier than our last Maytag frenchdoor unit. On the plus side we love the interior lighting and how easy it is to see everything inside with the clear drawers. No more lost food gone moldy. We bought the counter depth so it is no huge shelf space but the doors do hold a lot. Overall we like the looks and are satisfied because it meets our limited space needs which was hard to find.

Yes, I recommend this product

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Perfect

11/22/2018

I bought this in October 2018. Its beautiful quiet has cold water dispenser and ice maker. Its the perfect size for ours all kitchen.

No, I do not recommend this product

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great space

11/16/2018

Love the water the water dispenser inside so much extra room

Yes, I recommend this product

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Fit exactly where old one was. no cabinet cutting

11/16/2018

I do not like the freezer section Its very easy for items to fall out of the compartmentsto the bottom of freezer and then very difficult to retrieve.

No, I do not recommend this product

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Refer rating

11/16/2018

Works great. Dont really like the way the upper doors work.

Yes, I recommend this product

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Well...its a little loud

11/15/2018

Great fit for the space the look is amazing I seem to have enough room but...its very noisy.

Yes, I recommend this product

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Looks great

11/15/2018

I bought this a few months ago and it is wonderful. It looks sharp and holds a lot of food. I have no complaints. Id buy it again.

Yes, I recommend this product

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Great fridge

11/12/2018

So pleased with the dimensions and counter depth of our new and beautiful fridge Expert installation I love it

Yes, I recommend this product

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we like the simple and clean look on the exterior.

11/10/2018

the width and depth are compact enough to fit the 1906 built house. the delivery installation service by Linn Star Transfer was fantastic. They are on-time professional fast and courteous. Great father and son team

Yes, I recommend this product

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Nice

11/7/2018

Weve only had it a week but it is working great. It is soooo quiet. I love that its Energy Star certified. It looks great in our space we replaced a built-in so it was tough to find something that would both fit and look nice. Lastly I never had a French door fridge and I really like this feature. There is a lot of storage on each door and being able to open just one to get out milk juice butter or other things you tend to need frequently is really nice. Many people are complaining about the lack of space but for a counter-depth fridge I think it is adequate. We do have a spare fridge in our basement where we keep soda beer and bulk buys...

Yes, I recommend this product

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Lovely Fridge

11/6/2018

Recommend this product for any homeowner who wants a good amount of space low profile water dispenser inside sleek look and counter depth option

Yes, I recommend this product

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So Far

11/5/2018

Had issues with the refrigerator when I received the first one. This one seems to be working better and Im hopeful. Looks very nice in my kitchen.

Yes, I recommend this product

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Best deal for a small space

11/2/2018

I like the set up inside. It beeps too much and the freezer is so small. I am disappointed with the way finger prints show all the time in the handle. But what matters most is that it works

Yes, I recommend this product

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Excellent Refrigerator

10/20/2018

Very happy with the purchase. Perfect fit and great quality#

Yes, I recommend this product

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Noisy and irritating water dispenser

10/16/2018

The size is perfect and its beautiful however its noisy and the doors have to be closed very gently or they either slam or dont close at all. Worse feature which could be great is the difficulty in pressing inside water dispenser button. It is so hard to keep pressed that I had to use a cork to press against it so it didnt hurt my finger after 10 seconds of pressing. Why this awful recessed button?

No, I do not recommend this product

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GWE19JSLSS

10/14/2018

Inside drawers very noisy opening and closing. Very cheaply made. Freezer very SMALL Did not have model in store when we purchased it. If they did would not have gotten it. Had to get the smaller size because apace was limited.

No, I do not recommend this product

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Nice big refrigerator but small freezer

10/13/2018

I love the size of the refrigerator but with the ice maker in the freezer you do not have a lot of space.

Yes, I recommend this product

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Great counter depth refrigerator and best price

10/7/2018

Ive had a few months and couldnt be happier. I bought because of the interior shelf design and deli drawer. Added bonus is inside water dispenser. Best price out of all that I researched too

Yes, I recommend this product

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Great features

9/21/2018

Perfect size for my kitchen. Needed to upgrade from the old one.

Yes, I recommend this product

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Love this GE Refrigerator

9/20/2018

I bought this refrigerator 3 months ago and I love it. Its perfect for a single or small family. Dont let the freezer size discourage you - you may fit more than you think you can. My electric bill has dropped for 3 months straight.

Yes, I recommend this product

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Perfect fit

9/20/2018

We recently bought a house with a fridge in the hallway/laundry room. We built a space to put a new fridge back in the kitchen and needed specific measurements. Couldnt have been more happy with the fit quality and spaciousness of this counter depth fridge

Yes, I recommend this product

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LOTS OF ROOM

9/18/2018

After much research I decided on this model. I needed a counter depth fridge and this one fits perfectly. Wasnt sure if it would have enough room because I was replacing a 20cuft one. Its so well laid out that it seems bigger than my old one. Needs a ice dispenser though but I can live with that because the drawer pulls out for easy access to ice

Yes, I recommend this product

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Love our new GE fridge

9/17/2018

We love our new Fridge From the water dispenser to the adjustable temperatures in the bins And the stainless finish looks great in the kitchen.

Yes, I recommend this product

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Awesome features

9/16/2018

My new appliance was an exchange from my warranty - I am now convinced I should have been a GE consumer way before now. I love my refrigerator the awesome features and directions on how it all works please follow directions is just great. It rare that I didnt have to google for additional instructions.

Yes, I recommend this product

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Looks great works great

9/16/2018

Have had the fridge for a couple of weeks and its been great. Food looks amazing inside of it and my beer is colder than ever Makes ice quickly and the filtered water dispenser inside the fridge works good. The doors dont swing closed freely but theres an open door alarm that goes off if you walk away and dont realize you left it open. I bought this fridge because it was one of the very few that would fit in a tight space however the doors are very thick and dont open as far as Id like them to because of the handlessee pic. Overall though Im satisfied with the fridge.

Yes, I recommend this product

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Ice Box

9/15/2018

Lightening struck our refrigerator and we were able to purchase this nice unit. Very satisfied with out purchase.

Yes, I recommend this product

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Refrigerator

9/15/2018

Bought last month and so far happy with this. I hope it holds cold water little more but in other way it give more room inside.

Yes, I recommend this product

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Nice looking but small

9/13/2018

Im pleased with the appliance but regret not making space in my new kitchen for a larger refrigerator. My first experience with a counter depth refrigerator and it was an adjustment changing my shopping habits due to limited space.

Yes, I recommend this product

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Fits compact space well.

9/13/2018

Its what I was looking for size and no features on outside of doors.

Yes, I recommend this product

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Counter depth profile

9/13/2018

Weve had this refrigerator now for a little over a month. Love the fridge on top and the door storage. Only downside is the freezer is very small or it would have had 5 stars. Glad we have a standalone freezer in the garage for the extra storage needed.

Yes, I recommend this product

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Love counter depth lower freezer

9/10/2018

Love the counter depthlower freezer alarm that lets you know door is open- seal is so good that it is a bit hard to open

Yes, I recommend this product

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ok

9/8/2018

Freezer is to flimsy and small the water dispenser location is inconvenient

No, I do not recommend this product

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The right size

9/8/2018

We purchased this refrigerator because it fit the width of our old cabinets not very many options on the market for a 33 refrigerator. Nice looking and refrigerates well. We like the filtered drinking water spout just inside the door. However we feel that the design of the bins/runners is below standard as the bins twist and wobble and they require being lifted and carefully pushed in rather than simply sliding smoothly. The door bins are too deep get in the way of reaching things in the refrigerator and the subsequent shallow shelves make it difficult to organize things efficiently.The most disappointing feature is the freezer drawer we bought this sight unseen because there were no models in town to see. The plastic bin that slides back and forth bangs loudly with each open and close no sneaking into the ice cream at night moves only 3 inches out of the way doesnt hold much and the bottom bins are only about 1/3 the depth of the refrigerator so they dont hold much either. The whole freezer is unhandy. While we are grateful to have found a freezer that fits our cabinet we are still disappointed in the interior design.

No, I do not recommend this product

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Great Fit

9/7/2018

Needed a smaller refrigerator and have bought GE appliances in the past. Great fit however I do wish the freezer compartment was bigger. This item was not available as a floor model so did not know how small the freezer was until item was delivered.

Yes, I recommend this product

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love the stainless finish great ice cube maker

9/6/2018

A booklet concerning the appliance should be included with the purchase

Yes, I recommend this product

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Love ice maker and water despenser

9/6/2018

I bought this refrigerator 2 months ago and really like the looks and features

Yes, I recommend this product

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Nice Replacement Fridge

9/6/2018

Purchased in July 2018. Now Sept. 2018 with no problems runs quiet closes securely. We did not want or hook up the ice-maker or water filter. Like the amount of door shelving space. Not crazy about the drawer space hard to fit a large head of lettuce in the deep drawers otherwise fits our needs nicely.

Yes, I recommend this product

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Great size features

9/6/2018

I am so happy we purchased it. Perfect for our use.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Fits 33" openings

Now you can enjoy the look and convenience of a French-door refrigerator, even in compact spaces


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Factory-installed icemaker with water filtration system

Refrigerator comes ready to automatically create filtered ice


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Multi-level freezer baskets

Keep frozen foods organized and easy to find


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Quick Space shelf

Quickly slides out of the way to make room for tall items


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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