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GE Appliances Logo

GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator

Model # GWE19JSLSS

 4.4 out of 5 (113 Reviews)

Available in 4 Color(s)

Regular Price $1,700

Our Price $1,659

After Applicable Rebates

Rebate(s): $50

Our Price

$1,659

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fits 33" openings

Now you can enjoy the look and convenience of a French-door refrigerator, even in compact spaces


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Factory-installed icemaker with water filtration system

Refrigerator comes ready to automatically create filtered ice


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Multi-level freezer baskets

Keep frozen foods organized and easy to find


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Quick Space shelf

Quickly slides out of the way to make room for tall items


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Fits 33" openings
  • Counter-depth design
  • Internal water dispenser
  • Factory-installed icemaker with water filtration system
  • LED lighting
  • Two humidity-controlled drawers and full-width adjustable-temperature drawer
  • Turbo Cool setting
  • Multi-level freezer baskets
  • Upfront temperature controls with actual temperature display
  • Quick Space shelf
  • Advanced water filtration uses MWF or XWF replacement filter
CAPACITY
Total Capacity (cubic feet) 18.6
Fresh Food Capacity 13.57
Freezer Capacity 5.01
FILTER
App Filter - Capacity Refer Medium (16-19 cu. ft.)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser No
App Filter - Icemaker Yes
APPEARANCE
Counter-Depth Design Yes
Handle Color Stainless Steel
Exterior Design Contoured Crown Doors
Hidden Door Hinges
Handle Design Designer Style
Textured Steel Case Case Only- Color Matched
Color Appearance Stainless Steel
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 232.0
Case Depth Without Door 24.125
Side Air Clearances 0.125
Depth Without Handle 29.0
Overall Depth 31.0
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Hinge 69.75
Height to Top of Case 68.625
Overall Width 32.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 40.5
Approximate Shipping Weight 252.0
Depth with Door Open 90° 42.0
FEATURES
Freezer Cabinet Drawer Features Freezer Drawer
Filter Location Upper right corner
Icemaker Factory-Installed
Door Liner HIPS
Fresh Food Features Interior Lighting - Dual Level LED
Door Alarm Yes
Freezer Features Ice Bucket
Interior Lighting - LED
Configuration French Door
Leveling System 2 Point Front Adjustable
Temperature Management Features Multiflow Air System with Electronic Sensors
Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
4 Split Adjustable
5 Total
Glass
Control Type Digital Temperature Display
Upfront Electronic Temperature Controls
Fresh Food Door Bins 2 Fixed
6 Adjustable with Gallon Storage
8 Clear Look
Exterior Style Counter-Depth
Water Filtration GE Water Filtration 6 Month
MWF
Water Filter Indicator Light
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 1 Full-Width, Full-Extension Plastic
2 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Humidity Controlled Drawers
Multi-Level Drawers
Dispenser Internal Water
Performance Features Easily Removable Door Gaskets

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (113 Reviews)

84% of reviewers recommend this product.

GWE19JSLSS

10/14/2018

Inside drawers very noisy opening and closing. Very cheaply made. Freezer very SMALL Did not have model in store when we purchased it. If they did would not have gotten it. Had to get the smaller size because apace was limited.

No, I do not recommend this product

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Nice big refrigerator but small freezer

10/13/2018

I love the size of the refrigerator but with the ice maker in the freezer you do not have a lot of space.

Yes, I recommend this product

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Great counter depth refrigerator and best price

10/7/2018

Ive had a few months and couldnt be happier. I bought because of the interior shelf design and deli drawer. Added bonus is inside water dispenser. Best price out of all that I researched too

Yes, I recommend this product

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Great features

9/21/2018

Perfect size for my kitchen. Needed to upgrade from the old one.

Yes, I recommend this product

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Love this GE Refrigerator

9/20/2018

I bought this refrigerator 3 months ago and I love it. Its perfect for a single or small family. Dont let the freezer size discourage you - you may fit more than you think you can. My electric bill has dropped for 3 months straight.

Yes, I recommend this product

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Perfect fit

9/20/2018

We recently bought a house with a fridge in the hallway/laundry room. We built a space to put a new fridge back in the kitchen and needed specific measurements. Couldnt have been more happy with the fit quality and spaciousness of this counter depth fridge

Yes, I recommend this product

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LOTS OF ROOM

9/18/2018

After much research I decided on this model. I needed a counter depth fridge and this one fits perfectly. Wasnt sure if it would have enough room because I was replacing a 20cuft one. Its so well laid out that it seems bigger than my old one. Needs a ice dispenser though but I can live with that because the drawer pulls out for easy access to ice

Yes, I recommend this product

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Love our new GE fridge

9/17/2018

We love our new Fridge From the water dispenser to the adjustable temperatures in the bins And the stainless finish looks great in the kitchen.

Yes, I recommend this product

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Awesome features

9/16/2018

My new appliance was an exchange from my warranty - I am now convinced I should have been a GE consumer way before now. I love my refrigerator the awesome features and directions on how it all works please follow directions is just great. It rare that I didnt have to google for additional instructions.

Yes, I recommend this product

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Looks great works great

9/16/2018

Have had the fridge for a couple of weeks and its been great. Food looks amazing inside of it and my beer is colder than ever Makes ice quickly and the filtered water dispenser inside the fridge works good. The doors dont swing closed freely but theres an open door alarm that goes off if you walk away and dont realize you left it open. I bought this fridge because it was one of the very few that would fit in a tight space however the doors are very thick and dont open as far as Id like them to because of the handlessee pic. Overall though Im satisfied with the fridge.

Yes, I recommend this product

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Ice Box

9/15/2018

Lightening struck our refrigerator and we were able to purchase this nice unit. Very satisfied with out purchase.

Yes, I recommend this product

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Refrigerator

9/15/2018

Bought last month and so far happy with this. I hope it holds cold water little more but in other way it give more room inside.

Yes, I recommend this product

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Nice looking but small

9/13/2018

Im pleased with the appliance but regret not making space in my new kitchen for a larger refrigerator. My first experience with a counter depth refrigerator and it was an adjustment changing my shopping habits due to limited space.

Yes, I recommend this product

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Fits compact space well.

9/13/2018

Its what I was looking for size and no features on outside of doors.

Yes, I recommend this product

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Counter depth profile

9/13/2018

Weve had this refrigerator now for a little over a month. Love the fridge on top and the door storage. Only downside is the freezer is very small or it would have had 5 stars. Glad we have a standalone freezer in the garage for the extra storage needed.

Yes, I recommend this product

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Love counter depth lower freezer

9/10/2018

Love the counter depthlower freezer alarm that lets you know door is open- seal is so good that it is a bit hard to open

Yes, I recommend this product

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ok

9/8/2018

Freezer is to flimsy and small the water dispenser location is inconvenient

No, I do not recommend this product

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The right size

9/8/2018

We purchased this refrigerator because it fit the width of our old cabinets not very many options on the market for a 33 refrigerator. Nice looking and refrigerates well. We like the filtered drinking water spout just inside the door. However we feel that the design of the bins/runners is below standard as the bins twist and wobble and they require being lifted and carefully pushed in rather than simply sliding smoothly. The door bins are too deep get in the way of reaching things in the refrigerator and the subsequent shallow shelves make it difficult to organize things efficiently.The most disappointing feature is the freezer drawer we bought this sight unseen because there were no models in town to see. The plastic bin that slides back and forth bangs loudly with each open and close no sneaking into the ice cream at night moves only 3 inches out of the way doesnt hold much and the bottom bins are only about 1/3 the depth of the refrigerator so they dont hold much either. The whole freezer is unhandy. While we are grateful to have found a freezer that fits our cabinet we are still disappointed in the interior design.

No, I do not recommend this product

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Great Fit

9/7/2018

Needed a smaller refrigerator and have bought GE appliances in the past. Great fit however I do wish the freezer compartment was bigger. This item was not available as a floor model so did not know how small the freezer was until item was delivered.

Yes, I recommend this product

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love the stainless finish great ice cube maker

9/6/2018

A booklet concerning the appliance should be included with the purchase

Yes, I recommend this product

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Love ice maker and water despenser

9/6/2018

I bought this refrigerator 2 months ago and really like the looks and features

Yes, I recommend this product

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Nice Replacement Fridge

9/6/2018

Purchased in July 2018. Now Sept. 2018 with no problems runs quiet closes securely. We did not want or hook up the ice-maker or water filter. Like the amount of door shelving space. Not crazy about the drawer space hard to fit a large head of lettuce in the deep drawers otherwise fits our needs nicely.

Yes, I recommend this product

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Great size features

9/6/2018

I am so happy we purchased it. Perfect for our use.

Yes, I recommend this product

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Very Pleased with this Refrigerator

9/6/2018

I had to replace my Samsung refrigerator after less than 3 years. After having it serviced for being too cold on two occasions and leaking water into the crisper I gave up. This appliance is working beautifully. I especially like the large bottom drawer in the main refrigerator. The appliance is beautifully lit and this time and for the first time I purchased the silver. Again Very Pleased

No, I do not recommend this product

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Perfect Size

9/6/2018

You would never know this is a 33 counter depth fridge. Shelving is very appropriately spaced and not having the ice and water in door really free up space. It would be nice if it was smudge proof but otherwise a great fridge.

Yes, I recommend this product

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Great look and functionality

9/5/2018

We absolutely love our new fridge. We really like the water being tucked away inside the fridge. It leaves the outside with a clean uncluttered look

Yes, I recommend this product

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Small but attractive

9/5/2018

I purchased it this past Spring because the refriderator that I had was really too large for the kitchen space and I wanted something that was more in line with the space and also for one person not a family. The space in both the refriderator itself and the freezer is good for me. I like also that I tend to use what I have in the freezer more than I did before which lead to me having to throw food away that fell to the bottom of the freezer . It is stylish and the interior water spout inside the refriderators door gets used every day and does not drip. The only negative thing I can say about it is that the refriderator itself actually moves some if I go to pull both handles on the French doors at the same time it slids forward some. Overrall it was a good buy and I hope that I continue to enjoy it for many years to come.

Yes, I recommend this product

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Great fit for us

9/2/2018

Took along time to find right size in height and width to fit our requirements with counter depth and french doors but GE finally came through.

Yes, I recommend this product

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Well made nice interior alarm if door left opene

9/1/2018

I bought this appliance because it met the size requirements in my kitchen. It is small inside and took some getting used to but for three adults it is working out fine.

Yes, I recommend this product

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Some problems

9/1/2018

After 2 mounts lost a hole frig of food .frig frozen everything in frig.

No, I do not recommend this product

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Counter depth required runs quietly.

8/31/2018

I needed a counter depth fridge in my small condo and found this after reading other reviews which spoke of reliability quiet operation and economy of space. Two of us stock this with fresh fruits and vegtables with a minimum of meats in the freezer and very little dairy and find we have plenty of space for our cooking needs. Economizing space requires adapting to your available space which was not painful. It does run quietly with the door alarm off the temp started adjusting itself randomly with the alarm on this is the only questionable tick. Controls are easily adjusted for temp settings and the interior is easily cleaned with shelves and drawers removed with ease.

Yes, I recommend this product

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nice looking but shows figer prints

8/31/2018

hHave had item for 6 months. small freezer and shows finger prints

No, I do not recommend this product

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Most features for best price

8/30/2018

Im extremely happy with my purchase Best priced counter depth with most features at a reasonable price Love the water inside the door too The flexible shelves are great

Yes, I recommend this product

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Just right for one or two people

8/30/2018

Great counter-depth refrigerator for one or two people. The interior shelvings plastic is not as substantial as in my prior G.E. but that was a huge refrigerator with lots of bells and whistles that I no longer needed. Im very happy with this refrigerator and it looks lovely in my kitchen. Everything works.

Yes, I recommend this product

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Works

8/30/2018

I would give this model 5stars if the door wasnt a problem. We have to make sure it is shut every time. Doesnt always close itself. Also we are not fond of having to open both doors in order to get in the drawers. Other than that we love it. It works

Yes, I recommend this product

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So so

8/30/2018

I bought this model because it matched the dimensions of my kitchens cabinetry. I also chose this model for the inside ice maker and the clean look. I am less satisfied with the doors and drawer. They do not seem as solid as expected. The freezer drawer seems unsteady. My previous refrigerator was side-by-side so this is an adjustment for me.

No, I do not recommend this product

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Exceeded Expectations

8/30/2018

Recently purchased after a kitchen remodel. We had not owned a fridge with water and ice before and these features are a huge plus. The fridge is compact but holds everything that we need. The French doors and overall look of the fridge are amazing. Definitely classes up our kitchen.

Yes, I recommend this product

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Great features

8/30/2018

Fires space perfectly. Other G.E. Refrigerator stood out 6 inches from cabinet.

Yes, I recommend this product

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Looks nice .Example: Great features

8/30/2018

Looks nice but is very noisy and freezer is very small.

No, I do not recommend this product

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Easy to Organize

8/30/2018

After using my new refrigerator for a couple of months I am very satisfied with it. Because it has fewer cu. ft. than my previous one I find the freezer to be somewhat smaller than I would like but the refrigerator is spacious and easy to organize. My only complaint is that the water dispenser is noisy. When it stops dispensing water there is a loud clunk.

Yes, I recommend this product

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i needed counter depth only 33 wide

8/30/2018

not very happy with the stainless finish. it is the worst for finger prints and smudges. everything else is fine.

No, I do not recommend this product

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Refrigerator

8/30/2018

I bought this fridge about 6 months ago. Has a nice look in my remodeled kitchen. Vegetable/fruit bins feel alittle flimsy. Hopefully they will hold up to wear and tear. Ice falls out of ice bin unless I shut off ice maker. Limited frozen food storage.

No, I do not recommend this product

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Love my refrigerator

8/30/2018

I purchased a suite of GE appliances including this refrigerator. Actually this is my third new home in eight years and Ive purchased the same refrigerator every time. The model changed slightly over the years but the beauty and functionality remained.

Yes, I recommend this product

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Simply too small to be a French door unit

8/27/2018

I normally love GE products however made an error in trying to have it all french doors bottom freezer and counter depth on a 30 wide refrigerator. It works great but French doors on this small of a fridge means you ALWAYS have to open both doors. There is a big gap in space between the interior shelving and the door shelving so food items are set back too far out of reach if you try to use one door. Your shoulders wont go through the opening and I am not a big person. Then if you try to open the second door from the inside that doesnt work will smash your fingers as the seal between the doors comes around smack Were the fridge a 36 width it might be fine. Its simply too shallow to offer decent storage. And lastly the freezer is pretty much a waste of a very small space. With two shelves you cant get to anything on the lower shelf. Its noisy to close and a constant aggravation. In all fairness this is a good fridge that cools well looks beautiful but frustrating to use.

No, I do not recommend this product

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Mostly awesome got what I paid for

8/26/2018

I bought a refrigerator that was within my budget. It is beautiful and works great. My only disappointment is the quality of the pull out meat and vegetable drawers I wish that they were more sturdy. When opening and closing the meat drawer it is necessary to use both hands equally separated on the drawer and pull out and push in gently. I believe that if I had a bigger budget there may have been a more expensive model with drawers that are more sturdy.

No, I do not recommend this product

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Great Refrigerator

8/24/2018

Have owned it about month and a half. Has worked great so far

Yes, I recommend this product

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Awesome Cabinet Depth French Door Frig

8/24/2018

Bought these appliances because of great experience previously with GE. Found a great deal and am VERY PLEASED with the Refrigerator.

Yes, I recommend this product

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Cheap

8/24/2018

Its 2 months old and I seriously doubt whether it will be working a year from now.

No, I do not recommend this product

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Great fridge

8/24/2018

The fridge has been great. We have been pleased with it.

Yes, I recommend this product

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Perfect size

8/23/2018

I wanted a counter depth French door fridge with water dispenser and ice maker and this one fit the bill. Every feature is well thought out and was just what we were looking for. The doors really have enormous storage. At first the lack of depth makes you feel that you gave up too much cubic feet. But the

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Fits 33" openings

Now you can enjoy the look and convenience of a French-door refrigerator, even in compact spaces


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Factory-installed icemaker with water filtration system

Refrigerator comes ready to automatically create filtered ice


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Multi-level freezer baskets

Keep frozen foods organized and easy to find


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Quick Space shelf

Quickly slides out of the way to make room for tall items


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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