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GE Appliances Logo

GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator

Model # GWE19JMLES

 4.4 out of 5 (53 Reviews)

Available in 4 Color(s)

Regular Price $1,700

Our Price $1,693

After Applicable Rebates

Rebate(s): $50

Our Price

$1,693

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fits 33" openings

Now you can enjoy the look and convenience of a French-door refrigerator, even in compact spaces


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Factory-installed icemaker with water filtration system

Refrigerator comes ready to automatically create filtered ice


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Multi-level freezer baskets

Keep frozen foods organized and easy to find


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Quick Space shelf

Quickly slides out of the way to make room for tall items


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Fits 33" openings
  • Counter-depth design
  • Internal water dispenser
  • Factory-installed icemaker with water filtration system
  • LED lighting
  • Two humidity-controlled drawers and full-width adjustable-temperature drawer
  • Turbo Cool setting
  • Multi-level freezer baskets
  • Upfront temperature controls with actual temperature display
  • Quick Space shelf
  • Advanced water filtration uses MWF or XWF replacement filter
CAPACITY
Total Capacity (cubic feet) 18.6
Fresh Food Capacity 13.57
Freezer Capacity 5.01
FILTER
App Filter - Capacity Refer Medium (16-19 cu. ft.)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser No
App Filter - Icemaker Yes
APPEARANCE
Counter-Depth Design Yes
Handle Color Stainless Steel
Exterior Design Contoured Crown Doors
Hidden Door Hinges
Handle Design Designer Style
Textured Steel Case Case Only- Color Matched
Color Appearance Slate
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 232.0
Case Depth Without Door 24.125
Side Air Clearances 0.125
Depth Without Handle 29.0
Overall Depth 31.0
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Hinge 69.75
Height to Top of Case 68.625
Overall Width 32.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 40.5
Approximate Shipping Weight 252.0
Depth with Door Open 90° 42.0
FEATURES
Freezer Cabinet Drawer Features Freezer Drawer
Filter Location Upper right corner
Icemaker Factory-Installed
Door Liner HIPS
Fresh Food Features Interior Lighting - Dual Level LED
Door Alarm Yes
Freezer Features Ice Bucket
Interior Lighting - LED
Configuration French Door
Leveling System 2 Point Front Adjustable
Temperature Management Features Multiflow Air System with Electronic Sensors
Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
4 Split Adjustable
5 Total
Glass
Control Type Digital Temperature Display
Upfront Electronic Temperature Controls
Fresh Food Door Bins 2 Fixed
6 Adjustable with Gallon Storage
8 Clear Look
Exterior Style Counter-Depth
Water Filtration GE Water Filtration 6 Month
MWF
Water Filter Indicator Light
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 1 Full-Width, Full-Extension Plastic
2 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Humidity Controlled Drawers
Multi-Level Drawers
Dispenser Internal Water
Performance Features Easily Removable Door Gaskets

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (53 Reviews)

94% of reviewers recommend this product.

Nice refrigerator

9/20/2018

Love the top-very open and can see everything. Freezer is very small-good thing I have an extra freezer in basement.

Yes, I recommend this product

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Just the right size.

9/13/2018

We bought this item to fit our kitchen remodel with other GE items. The size is just right for us.

Yes, I recommend this product

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Very pretty good substitute for bisque

9/9/2018

My kitchen appliances were bisque and I do not like stainless steal. I like this finish. Its warm and not cold like stainless. It goes well with the neutrals in my kitchen. Its very bright easy to see and find everything. I did lose some room with the counter depth over my old side by side but its fine for a 1 person household. So far so good.

Yes, I recommend this product

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Perfect size for my small space.

9/5/2018

Has a lot of space on doors and easy to get items in and out of refrigerator. The ice storage bin is a large size. Wish the motor was a little quieter. Some of the plastic parts seem a little flimsy.

Yes, I recommend this product

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Love the color adjustable shelves and door shelv.

9/4/2018

Purchased 2 months ago and I do love features mentioned above as well as alarm if doors not closed properly. One negative feedback is loss of freezer space with ice maker in freezer. Tray could be smaller.

Yes, I recommend this product

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Compact

9/2/2018

Needed a small Frig. and this one was perfect. The space you give up for the counter depth is almost given back to you with the space on the doors. Its very quiet running and the ice maker works well.

Yes, I recommend this product

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It does keep food cold.

9/2/2018

We bought all new kitchen appliances in Slate finish. The color is nice and the finish is low maintenance. We bought this model for the smaller size and bottom freezer. Unfortunately freezer drawer holds the ice tray and when full it causes binding in the drawer and jumps the track. The crisper/meat drawers in the fridge bind and catch even when lightly loaded. The fridge has an overall flimsy feel. We are disappointed in the lack of quality.

No, I do not recommend this product

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space in refrigerator

9/2/2018

The ice maker filter takes up a lot of usable space should be relocated lower in the refrigerator

No, I do not recommend this product

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Great features

8/31/2018

Great light and easy to find stuff in your refrigerator

Yes, I recommend this product

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Fabulous ice production

8/30/2018

Im totally surprised how well the ice maker kept up with the demand for ice when we had 4 extra people in our household for about a month. There never was a lack of ice.

Yes, I recommend this product

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good fridge

8/30/2018

Refrigerator performs as advertised so far. The only minor complaint is the freezer drawer is not the greatest design and feels kind of flimsey.

Yes, I recommend this product

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Never had a french door refrigerator

8/30/2018

Love the gray color love the counter depth that was the main selling feature for me.

Yes, I recommend this product

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looks good

8/30/2018

Works well except ice maker continues to run for a short time when full. Both doors must be open to access meat drawer

Yes, I recommend this product

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Perfect fit great finish

8/30/2018

Love the bottom freezer and double doors. Holds trays perfectly. Love the color Slate

Yes, I recommend this product

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love the size

8/30/2018

have smaller kitchen old frige used to stick out a bit this counter depth frig fits nicely

Yes, I recommend this product

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Ice maker works great

8/26/2018

Love the slate and the ice maker works way better than the lg I have

Yes, I recommend this product

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GE refrigerator

8/26/2018

So far this has been a good pick. Love the look and the color.

Yes, I recommend this product

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Needed a fridge that fit our small space.

8/25/2018

Bought this a month ago. Smaller in cubic feet than my old fridge of 27 years but works for the limited area we had. Dislike the filtered water system as after one glass the water dispenses warm to hot water. Need to be sure the freezer drawer shuts completely as no alarm for it as the fridge doors do. Noticed ice build up twice when not closed all the way. Bins plastic and not easy to open and close.

No, I do not recommend this product

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Very Nice

8/24/2018

Our new fridge is quiet beautiful and keeps food fresher. Were really happy with it.

Yes, I recommend this product

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Beautiful Slate color

8/24/2018

The fridge itself has worked well. Wish the handles were fingerproof resistant. Have had a little trouble with the sliding drawers not wanting to slide and the ice maker making ice. But a quiet fridge and it is stunning in my kitchen

Yes, I recommend this product

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Sleek design

8/24/2018

I have had this refrigerator for a month now and absolutely love the way it looks and fits in my kitchen. Counter-depth is just what I needed in a tight space but I didnt realize how easy it was going to be to see and reach items in the frig unlike trying to find hidden items in the back of a regular-depth unit. The only drawback of counter-depth is a shorter freezer drawer but I can handle that. I love the finger print-free finish on my slate appliances however I wish the stainless handles were finger print-free also. Im constantly wiping the handles. The plastic drawers inside are a bit flimsy especially the long drawer at the bottom but we just be careful when pulling them open. Its easy to change the configuration of the shelves and the whole inside is bright and beautiful Im happy I chose this model

Yes, I recommend this product

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Gotta love GE

8/20/2018

GE has been in the appliance business forever. Even though they sold their appliance division to Electrolux last year GE quality is built-in. Also I believe they are only company that offers the slate gray color. Love it

Yes, I recommend this product

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Classy compact

8/19/2018

I was afraid that I would miss the few extra cubic feet on this counter depth fridge but because of the layout of our kitchen we needed a more shallow depth. We love it though The design is thoughtful the little catch shelf is perfect for all those sauce packets and little jars and the adjustable shelves and drawers are easy to keep organized. The water is cold tasty too

Yes, I recommend this product

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ROOMY

8/6/2018

FOR ONE OF THE SMALLER MODELS IT HAS PLENTY OF SPACE AND DOESNT Tke up much space.

Yes, I recommend this product

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Love the Slate

7/15/2018

Just got installed. Beautiful. Only concern is that the freezer seems a bit small. There are only two of us though. For a family I would opt for a larger one.

Yes, I recommend this product

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Beautiful color

7/10/2018

Looks great in my small kitchen. Matches beautifully with my cabinets.

Yes, I recommend this product

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Very Impressed

7/10/2018

GE has come a long way with their products both in quality and competitive pricing. We love our new fridge and dishwasher. The gray mat finish is printless and beautiful.

Yes, I recommend this product

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Great Refrigerator

7/8/2018

I bought a slate black color a week ago. Fit perfect. Very roomy inside.

Yes, I recommend this product

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Love it

6/25/2018

Only a few days but so far so good there seems to be enough space and the storage on the doors is Great Only down side so far is the Vegetable draw. A little small I purchase different salad mixes in the containers and only 1 fits in a draw with some other smaller items. Im sure its just a learning curve.

Yes, I recommend this product

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Nice fridge

6/23/2018

Very quiet. Excellent lighting. Sufficient room in upper cabinet. Beautiful to look at. Takes up a minimal amount of space. Great for small kitchens. Only drawback is the freezer section is very small.

Yes, I recommend this product

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Shes a Beauty

6/15/2018

Great two handled refrigerator and fabulous finish

Yes, I recommend this product

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Great Refrigerator

6/13/2018

Our small kitchen has only a limited space for a refrig so we chose counter depth French doors. We were surprised at how much storage space there is on the doors. The interior lighting is outstanding very bright the large bin across the bottom is a big plus. The ice cube tray fills rather quickly but we are still adjusting to a smaller freezer with rearranging products to fit our needs. Overall we like GE refrigerators this is our second one because of a smaller new kitchen.

Yes, I recommend this product

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Your average fridge

6/10/2018

Sleek appearance with great interior organization. The only minor issue were having with the fridge is when you open and close the doors they squeak and dont close all the way. The doors also need to be pushed in rather forcefully to close all the way.

Yes, I recommend this product

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AMAZING. LOVE THE SLATE COLOR

6/4/2018

We just bought this love everything about it. The french doors are nice the ice tray in the bottom works well is out of the way. The SLATE color puts over over the Moon -Make sure you measure your old fridge the exact space you can fit BEFORE you go in. You buy a fridge based on what size fits not on the one you like in the store. We had to remove the cabinet above trim it to make it fit. -The metal door handles were a little tough to install. You really need to hit them hard to get them in just so you know. It cooled down fast there is a fast cool button you can use. Make sure you hook up the water line before you plug it in or make sure the ice maker is turned off first. -The water dispenser INSIDE the fridge the Slate color is half the reason we bought it The water dispenser takes up no room where a regular outside dispenser takes up more valuable space. -No fingerprints on the Slate either. Did we mention we love the fridge?

Yes, I recommend this product

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Excellent refrigerator

5/30/2018

Bought this recently. Would be five stars except for the following. Drawers dont slide out evenly unless you are very careful. The water being on the inside is not convenient and we will probably never use it as it is awkward putting a glass under the spigot and it continues to drip more than just a few drips. Great lighting. No fingerprints. Very limited on finding other appliances to match the slate color. Overall I love the unit. Ice maker does a spectacular job.

Yes, I recommend this product

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Sharp Looking

5/27/2018

I love the color and the no fingerprint feature. I also love the extra storage drawer because Im a girl who likes organization. Freezer does not hold much but we have a freezer in our Varanasi its no big deal for us.

Yes, I recommend this product

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Love This refrigerator

5/14/2018

I bought this about a month ago and I am very happy with my purchase. I got the slate gray and it goes very well with my kitchen and is something different. The ice maker is wonderful. The cold water dispenser inside is great. Well constructed.

Yes, I recommend this product

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Great for smaller spaces

4/29/2018

Excellent option for small space. Fridge area is spacious and door storage makes for greater capacity than it looks. Freezer however is painfully small. That is my only reason for 4/5 stars. Yay I finally have 2 appliances that match

Yes, I recommend this product

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great model

4/27/2018

Have the bigger model with double icemaker and water in door. Shopped around for a counter depth model for our beach condo and kept coming back to this model. Very happy with icemaker output. Love the slate finish.

Yes, I recommend this product

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Love the look

4/14/2018

Looks amazing in my kitchen.i have had so many compliments.

Yes, I recommend this product

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Just need a little more room

4/13/2018

This is sharp looking fridge love the ice machine in freezer and water dispenser in fridge those are huge features for me and appreciate them Just need a little more room in the freezer area...

Yes, I recommend this product

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Looks great

3/25/2018

I just got this and I love it. It looks great and works great. Very happy I have a small kitchen and it fits perfect and does not overwhelm the space.

Yes, I recommend this product

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Great Features Amazing Look and Plenty of Room

3/25/2018

I bought this at the beginning of my renovations and couldnt WAIT to see it in the new space. It looks amazing - but its also exactly what I had hoped. I like the water inside feature for a quick drink of clean water and there is plenty of space for me in the counter depth be sure to know what size you need. Love it

Yes, I recommend this product

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Its just an all-around beautiful machine

3/23/2018

Its just an all-around beautiful machine I havent had it very long but I love it

Yes, I recommend this product

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Beautiful Refrigerator

3/12/2018

Had a kitchen totally remodeled and needed counter depth and this fit beautiful. The only thing we didnt think was the size. We should have gone with a bigger one. We ended up downsizing by mistake and its taken getting use to.

Yes, I recommend this product

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I like it

3/9/2018

Fridge works great so far: keeps everything cold and makes ice well. The slate finish is great no fingerprints. The freezer is pretty small but thats expected I read the specs beforehand. Overall good purchase.

Yes, I recommend this product

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perfect fearures

3/4/2018

Wanted filtered water and ice maker. Quiet. Perfect size

Yes, I recommend this product

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Great looking

3/2/2018

Love the look and fits my odd ball sized space but kind of small inside

Yes, I recommend this product

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Very attractive

3/2/2018

I like this refrigerator it has great inside doors storage I dont know if Im crazy about a bottom freezer and do the smaller cubic feet of our model it is rather small. If I didnt have another freezer in the house I dont think this would be adequate for our needs.

Yes, I recommend this product

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French Doors Rock

2/25/2018

I love this fridge. My favorite part is when you open the french doors everything in the fridge is in plain sight. That is so convenient. We bought the 18 cubic feet model and the fridge section is very spacious. The only down side is that the freezer section is pretty small. But still its a really nice unit.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
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About Us


Fits 33" openings

Now you can enjoy the look and convenience of a French-door refrigerator, even in compact spaces


Counter-depth design

Offers a built-in look by fitting nearly flush with surrounding cabinetry


Internal water dispenser

Delivers filtered water with one touch


Factory-installed icemaker with water filtration system

Refrigerator comes ready to automatically create filtered ice


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Multi-level freezer baskets

Keep frozen foods organized and easy to find


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Quick Space shelf

Quickly slides out of the way to make room for tall items


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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