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GE Appliances Logo

GE® 4.5 DOE cu. ft. Capacity Washer with Stainless Steel Basket

Model # GTW685BSLWS

 4.4 out of 5 (190 Reviews)

Available in 2 Color(s)

Regular Price $800

Our Price $599

After Applicable Rebates

Our Price

$599

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

Features:

  • Dual-action agitator
  • Deep Fill
  • Auto Soak
  • Deep Rinse
  • Stain Removal Guide
  • Warm Rinse
  • Sanitize with Oxi
  • Soft-close glass lid
  • Speed Wash
CAPACITY
Total Capacity (cubic feet) 4.5
Wash Basket Type Stainless Steel
FILTER
App Filter - Agitator Yes
App Filter - Capacity Washer Large (4.1-4.9 cu. ft.)
App Filter - Product Type Washers Top Load
App Filter - WiFi Connect Optional
App Filter - Single Item Cycle No
APPEARANCE
Color Appearance White on White with Silver Backsplash
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year motor
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Motor Speeds Variable
Volts/Hertz/Amps 120 V; 60 Hz; 10A
WEIGHTS & DIMENSIONS
Net Weight 147.0
Overall Depth 27.0
Height Needed for Lid to Raise 90 Degrees 56
Overall Width 27.0
Overall Height 46.0
Approximate Shipping Weight 155.0
FEATURES
Style Top-Load High-Efficiency
Agitator Type Dual-action agitator
Whites Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Temp System Hot, Warm, Colors, Cool, Cold, Tap Cold
Colors Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Wash/Rinse Temperatures 6
Washer Options/Settings Auto Soak
Deep Fill
Deep Rinse (select when using fabric softener)
Delay Wash
Extra Rinse
My Cycle
Stain Removal Guide
Warm Rinse
Optional Soil Levels Extra Heavy
Extra Light
Heavy
Light
Normal
WiFi Connect Optional (Requires part no. PBX10W00Y0)
Connected Capabilities Amazon Alexa
IFTTT
The Google Assistant
Additional Washer Features Auto Balance Suspension System
Deep Fill Option
Leveling Legs
Soft Close Clear Glass Lid
Stain Pretreat
Wash Mechanism Agitator
Control Type Electronic
Wash/Spin Speed Combinations 5
Number of Cycles 14
Maximum Spin Speed 800 RPM
Stain Removal Guide Yes
Delicates Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Levels Precise Fill
Washer Cycles Active Wear
Basket Clean
Bulky Items
Casuals
Cold Wash
Colors/Normals
Delicates
Heavy Duty
Jeans
Rinse/Drain & Spin
Sanitize with Oxi
Speed Wash
Towels & Sheets
Whites
Specialty Cycles Active Wear
Cold Wash
Heavy Duty
Jeans
Speed Wash
Towels/Sheets
Washer Control Features Digital Cycle Countdown
End-of-Cycle Signal
LED Cycle Status Lights
Dispenser Bleach
Detergent (Liquid/Powder)
Fabric Softener

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (190 Reviews)

82% of reviewers recommend this product.

Great investment

12/12/2018

I love my new washer Ill be getting more in the future

Yes, I recommend this product

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Great Washer

12/11/2018

Well-made washing machine with state of the art features. It would look great in any home

No, I do not recommend this product

Great washing machine

12/11/2018

The best money spent at a reasonable price and does it job well

Yes, I recommend this product

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Some questions

12/11/2018

The fact that the water level is low is confusing. I can add water but I have to keep pushing the add button. I question if the low water level will cause the clothes to be wrinkled. The noise of the agitator makes it sound like it is grinding metal that it may break but Im hoping this is normal. Getting used to it.

Yes, I recommend this product

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So far so good

12/10/2018

I judt had this washing machine installed today with first load in as we speak..so far it seems quieter than my last one. Loved all the good reviews which helped me to make my decision.

Yes, I recommend this product

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Nice Size

12/8/2018

We have only washed and dried 3 loads so far. They are doing great however they are a bit noisier than our old front load machine. They were very easy to move into the house as the width was much narrower than a front loader.

Yes, I recommend this product

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REGRET buying washer it cant balance small load

12/8/2018

I have only had this washer for 2 days and I already regret my purchase. I placed a bathrobe evenly around the agitator and it cant balance the load at all. My old agitator washer was built better than this. The wash tub in this washer was slamming around the sides worse than any washer I have ever owned. This washer has quality issues especially with load balancing which seems to be non-existant.

No, I do not recommend this product

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So far so good. We are just begining to use it.

12/8/2018

Looks nice but dont know much yet. I dont have much else to say for now.

Yes, I recommend this product

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Highly recommended

12/7/2018

Love this washing machine It holds a lot gets out the dirt and ground in mud stains easily with one wash

Yes, I recommend this product

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Did great for a while.

12/6/2018

Did great for 3 months. Then it died. Circuit board had to be replaced. Now noisy. I do like the features of washer but wish you could choose your load size.

Yes, I recommend this product

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Great washer

12/6/2018

This washer replaced a 30 year old washer. We are very happy with the features of this washer.

Yes, I recommend this product

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TERRIFFIC

12/5/2018

Purchased in August. Very good. Iniatially had to get used to the many features. I would recommend this.

Yes, I recommend this product

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Great washer

12/5/2018

So far so good. Great size washer with simple features and traditional top load for the best washed clothes. Switched from front load back to top load and very pleased with the results. Also love the clean sleek lines and see through lid.

Yes, I recommend this product

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Takes some getting used to

11/29/2018

Have to get used to using less water than traditional machines. Clothes rub together and look worn. I always use the deep fill and deep rinse cycles and it works better. Love that it holds a lot of clothes. Its hard to use regular fabric softener. I always like to rinse with vinegar and the machine is so quiet that its hard to catch the rinse cycle and you can only use Vinegar or fabric softener if you use the deep rinse cycle. Or you buy the expensive pellets and add them at the beginning. Its a nice machine but maybe not the best for a senior adult. I had to read the instructions several times to learn how to use it.

No, I do not recommend this product

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Looks so pricy and beautiful

11/29/2018

Bought 3 months ago..washes a huge load and it is nice to be able to see the washer agitate the clothes thru the glass top. Very quiet and does a great job washing

Yes, I recommend this product

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Quick washing and it comes out clean

11/29/2018

Love this set use it daily with 4 kids and a busy house gets the job done

Yes, I recommend this product

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Best Washing Machine Ive Ever Owned

11/29/2018

I love this washing machine It gets my clothes extra clean

Yes, I recommend this product

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Great Features

11/29/2018

purchased a few months ago and am very satisfied with this product.

Yes, I recommend this product

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Broken within 2 months wont drain properly

11/27/2018

Very unhappy Wasnt supposed to have this machine w/agitator in the 1st placedue 2/leasing company Delivering the wrong machines 4/a second time Was actually supposed to get higher end models which still havent been changed out due to myself being in the Hospital so much which this company Aarons was well aware of My health issues when we entered into this agreement/contract its been nothing but 2 sets of broken/used machines....which I SPECIFICALLY ORDERED New machines lease to own Now I have this washer dryer set which has either damaged my clothing/Sheets etc. By spinning them around and under this agitator or a load of usually a comforter by itselfthat wont drain no matter how many drain spin cycles you run which is a complete waste of H2O bc for some reason instead of just draining spinning the machine will always add more H20 too the load that is soaking wet? I have to say I am under impressed and this is my 1st experience with a GE appliance. Well I guess I will cross my fingers when they finally/hopefully swap these machines out once and for all

No, I do not recommend this product

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Beautiful machine

11/25/2018

I am really impressed by all the features It is a bute

Yes, I recommend this product

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Great features to choose from

11/25/2018

The best feature for us is how the washing machine figures how much water is needed for each load. No water is wasted and our clothes are clean.

Yes, I recommend this product

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Large tub- water hog

11/23/2018

I bought this washer about a month ago and still need to watch the water level - if I dont put it in deep fill - I may only end up with a couple inches of water in the rib and clothes that are dry when they should be washed. I do love the size of the tub and can wash bedspreads without it going off balance. The noise is - average sometimes I wonder what is going in in there - other times I dont notice. I do wish I would of chose something different.

No, I do not recommend this product

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Affordable nice looking with great features.

11/22/2018

After much research this GE model had all of the features that I was looking for within my budget.

Yes, I recommend this product

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great deal

11/21/2018

I bought this today and I love it much needed improvement

Yes, I recommend this product

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Im extremely disappointed

11/16/2018

I regret purchasing this top loader. It does not have a true agitator the amount of water is ridiculously low and I am unable to wash 1 or 2 items without it bouncing all over the room. I hate this new machine and wish my 30 yr old machine still worked. I dont have the money to purchase a different machine so I have to hang onto this one until it dies. And I hear that all these new machines do not fill with enough water. So disappointed Terrible design horribly flawed

No, I do not recommend this product

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Great Washing Machine

11/15/2018

Our previous washing machine which was NOT a GE died after 3 years. We had problems with it and serviced it several times but the manufacture did not honor their warranty. We have had our new GE machine for a short time but already know it is 100 better. We have had several GE products over the years and will continue to purchase their products.

Yes, I recommend this product

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Good features

11/15/2018

I bought this about 2 months ago and it is excellent

Yes, I recommend this product

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Great Features

11/15/2018

Bought this washer a month or so ago to replace a 15 year old Kenmore and we are very happy with it tons of features and options to choose from but its easy enough to follow. Does a great job washing uses much less water and we find they come out cleaner using the same detergent which was a pleasant surprise. The only drawbacks I can see is the unit is fairly loud its in our basement so thats not an issue for us. Also with all of the electronics Im unsure how long it will last so I took out an extended warrantee once it was offered from GE. Only time will tell.

Yes, I recommend this product

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Excellent Machine

11/14/2018

So Far So Good we had it for only 1 week so really not much time has past. But if the Washer continues to work as it is we will be absolutely pleased.

No, I do not recommend this product

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Great design

11/13/2018

Large internal load capacity . Beautiful design on the outside and inside. Easy to use.

Yes, I recommend this product

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Great machine

11/9/2018

I bought this in June and have not been disappointed. Easy on our clothes not too loud energy efficient clothes are cleaned well every time. We have a one year old and stains regularly come out.

Yes, I recommend this product

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Best cleaning - even better than before

11/8/2018

Purchased from Costcos and was happy with old washing machine but this new one with less water used blows the other one away. Clothes come out cleaner - even old sunk in stains are cleaner now. Love the agitator - I think its the best feature.

Yes, I recommend this product

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Quiet

11/8/2018

I just received my washer today and it is very quiet compared to my old GE. Easy to understand instructions. Already have washed two loads.

Yes, I recommend this product

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Great features and its huge

11/1/2018

Love this washer I have 4 children so the large capacity and quick wash cycles are amazing

No, I do not recommend this product

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Easy to follow instructions.

10/31/2018

This a very good washer and the clothes came out of washer great and clean.

Yes, I recommend this product

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Excellent Features

10/31/2018

I bought this on the day before trick or treat. What a dream The washer holds so many clothes and it tells you exactly how long it will take. It almost is like a robot in taking care of all the information. Love it Love it Candy Reed

Yes, I recommend this product

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So much room

10/31/2018

We bought this washer a week ago and had it installed yesterday. As you can imagine we had quite a pile of laundry awaiting our new machine Well it only took 3 loads to finish a weeks worth of laundry because of the AMAZING CAPACITY of this machine Not only that but the wash cycle options are fabulous Cant wait to wash comforters and blankets now So pleased

Yes, I recommend this product

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Very Happy With Purchase

10/24/2018

I was forced to replace my front load washer when the bearings broke down spreading oil on my clothes. I decided to return to a top loader and this model had all the features I was looking for. So far it has exceeded my expectations. It is easy to run cleans well and can add extra water with the deep fill button when I want that for a large load. It is a bit louder than my previous washer but I like the sounds of all the cycles and the little song at the end. So far I am very pleased with this washer

Yes, I recommend this product

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So far so good

10/19/2018

Bought these for the cabin Nice machines. Hope they last

No, I do not recommend this product

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Filling issues

10/18/2018

My main issue with this machine is when you select the Deep Fill option from the allowed cycles that it is supposed to work with it it never fills more then half way. Also to get the RMP of the spin cycle it seems you must have the perfect balance for the machine to spin fast enough.

No, I do not recommend this product

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Excellent

10/16/2018

I bought this 2 weeks ago I love it the best I ever had so glade I choose this 1

Yes, I recommend this product

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Great product

10/15/2018

I love it would recommend it to everyone and it is user friendly

Yes, I recommend this product

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Great washer

10/14/2018

Nice roomy love features to select settings....Great washer

Yes, I recommend this product

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Amazing and easy features

10/13/2018

I have had this washer for about 1 Week now and I find an excuse every day just so I can use it I am hoping my son makes a mess This washer is great And so easy to use I didnt even have to read the manual It has so many options to wash your things but made it so easy Love my washer Another thing was they installed it for me very fast and took my old one and mess with them The service was great

Yes, I recommend this product

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Great machine

10/12/2018

I just bought this washer and used it right away. It is user friendly and very efficient. Love the looks. Love the machine

Yes, I recommend this product

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Nightmare

10/10/2018

This is the worst nightmare of my life. DO NOT PURCHASE THIS MACHINE The electronic sensors of this machine dont work. The machine hardly fills up with water and the clothes are only rubbing against each other. The clothes come out dirty smelling and with either detergent of lint all over them. The drum is huge but is a waste of time because no matter how much you put in the clothes dont rotate because of lack of water due to poor sensing mechanism. If you try to hand fill the sensing process lets out the water and you have start all over again. The agitator at the bottom only washes the clothes at the bottom of the machine. The poor water level plus poor agitating system make this washer a bad choice and waste of money. It takes me a whole day to wash 3 loads of laundry because of the poor sensing process. The best things on the machine are the looks and spinning process.

No, I do not recommend this product

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Best washer ever

10/2/2018

After fighting another name brand washer for over a year that never worked correctly we received a buy out and was able to replace that machine with this one. This machine is awesome. Its been 2 weeks and its been wonderful The agitation is great and the clothes get clean. So nice for a machine to actually fill up when that setting is chosen The machine is not quiet but mine is in the basement do that is not a concern for me Definitely not enough of an issue to give it only 4 stars I love this machine and am so happy we purchased it

Yes, I recommend this product

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Great features

9/29/2018

I love this machine. Tub is so large can wash a thick comforter without an issue. Clothes are clean. All the extra features are great. GE PRODUCTS ARE THE BEST.

Yes, I recommend this product

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Decent washer

9/26/2018

I bought this washer a month ago and I really like it so far. Its a decent washer. The only issue I have experienced is when I dont evenly spread out my clothes in the wash particularly when I do a small load it spins loudly. I had 4 items in the wash set it to quick wash and the clothes spun to one side and started to rattle loudly.

Yes, I recommend this product

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Great washer

9/23/2018

Washes so well and wrongs out water do well that you hardly need a dryer to dry your clothes

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

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