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GE Appliances Logo

GE® 4.5 DOE cu. ft. Capacity Washer with Stainless Steel Basket

Model # GTW685BSLWS

 4.4 out of 5 (116 Reviews)

Available in 2 Color(s)

Regular Price $800

Our Price $659

After Applicable Rebates

Our Price

$659

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

Features:

  • Dual-action agitator
  • Deep Fill
  • Auto Soak
  • Deep Rinse
  • Stain Removal Guide
  • Warm Rinse
  • Sanitize with Oxi
  • Soft-close glass lid
  • Speed Wash
CAPACITY
Total Capacity (cubic feet) 4.5
Wash Basket Type Stainless Steel
FILTER
App Filter - Agitator Yes
App Filter - Capacity Washer Large (4.1-4.9 cu. ft.)
App Filter - Product Type Washers Top Load
App Filter - WiFi Connect Optional
App Filter - Single Item Cycle No
APPEARANCE
Color Appearance White on White with Silver Backsplash
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year motor
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Motor Speeds Variable
Volts/Hertz/Amps 120 V; 60 Hz; 10A
WEIGHTS & DIMENSIONS
Net Weight 147.0
Overall Depth 27.0
Height Needed for Lid to Raise 90 Degrees 56
Overall Width 27.0
Overall Height 46.0
Approximate Shipping Weight 155.0
FEATURES
Style Top-Load High-Efficiency
Agitator Type Dual-action agitator
Whites Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Temp System Hot, Warm, Colors, Cool, Cold, Tap Cold
Colors Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Wash/Rinse Temperatures 6
Washer Options/Settings Auto Soak
Deep Fill
Deep Rinse (select when using fabric softener)
Delay Wash
Extra Rinse
My Cycle
Stain Removal Guide
Warm Rinse
Optional Soil Levels Extra Heavy
Extra Light
Heavy
Light
Normal
WiFi Connect Optional (Requires part no. PBX10W00Y0)
Connected Capabilities Amazon Alexa
IFTTT
The Google Assistant
Additional Washer Features Auto Balance Suspension System
Deep Fill Option
Leveling Legs
Soft Close Clear Glass Lid
Stain Pretreat
Wash Mechanism Agitator
Control Type Electronic
Wash/Spin Speed Combinations 5
Number of Cycles 14
Maximum Spin Speed 800 RPM
Stain Removal Guide Yes
Delicates Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Levels Precise Fill
Washer Cycles Active Wear
Basket Clean
Bulky Items
Casuals
Cold Wash
Colors/Normals
Delicates
Heavy Duty
Jeans
Rinse/Drain & Spin
Sanitize with Oxi
Speed Wash
Towels & Sheets
Whites
Specialty Cycles Active Wear
Cold Wash
Heavy Duty
Jeans
Speed Wash
Towels/Sheets
Washer Control Features Digital Cycle Countdown
End-of-Cycle Signal
LED Cycle Status Lights
Dispenser Bleach
Detergent (Liquid/Powder)
Fabric Softener

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (116 Reviews)

84% of reviewers recommend this product.

Works great

8/11/2018

Works great very large capacity and saves water too

Yes, I recommend this product

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works

8/7/2018

so far weve had luck but its only been a week we hope it continues

Yes, I recommend this product

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Gets the job done

7/31/2018

I just bought my washer and dryer. But let me tell you I am so pleased with my products

Yes, I recommend this product

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Great Features

7/24/2018

So far so good We purchased this washer to replace an HE washer without an agitator that was very frustrating to use as it never added enough water. Not only does this washer do a better job of getting the water level right it has the deep fill option that allows extra water to be added incrementally with the touch of a button. Weve just started using it but as long as it continues to perform well without any problems we will be thrilled

Yes, I recommend this product

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Very modern

7/23/2018

I just bought this along with a dryer and i must say this thing is amazing

Yes, I recommend this product

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Great buy

7/22/2018

I bought washer 2 weeks ago and really happy with my purchase.

No, I do not recommend this product

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Great washer

7/16/2018

I just purchased this washer when my other went out. As soon as I got it home I performed a basket clean and threw in my first load. It is quiet with lots of features and my uniforms were clean as ever.

Yes, I recommend this product

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AWESOME PRODUCT

7/15/2018

I received this product yesterday and have already done 5 load of various clothes towels comforters. I love that this has so many settings and it truly washes your items very well. The agitation is excellent. I like that you can add more water as Im still trying to get used to using less water as my old machines was 15 years old The spin cycles are so good that your clothes come out almost dry - saves drying time. So far an excellent machine - that I now look forward to do laundry Great job GE

Yes, I recommend this product

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Clean look great features

7/14/2018

I love all the choices this washer gives me when it comes to removing stains from clothes or simply freshening my bed linens.

Yes, I recommend this product

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great features has a real agetator

7/12/2018

just had installed and im VERY pleased with looks and performance

Yes, I recommend this product

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Works just fine

7/6/2018

I have had this washer for 2 months. Clothes get clean with lots of choices for programs. It is a bit noisy more than my last by far but I like to think thats because its working hard. : I would suggest always choosing extra spin because sometimes clothes are too wet still at the end of the cycle.

Yes, I recommend this product

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love it love it

6/29/2018

we did a lot of online and in-store research I mean a lot before purchasing this washer. so far we absolutely love it. we thought we would only be using one cycle as we did with our old 25 year old washer. ha so far we have used probably 6 cycles. and weve only had it for a week. no problems on any cycle. our clothes are cleaner we have tried the deep fill option and deep rinse option and they both work fine. the engineers who designed this machine did a great job. I love the glass lid so I can see whats going on inside. GE offers an excellent website for information.

Yes, I recommend this product

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Great features for price

6/26/2018

Very easy to use and efficient. Great bargain and gets clothes very clean

No, I do not recommend this product

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Loaded with features

6/22/2018

Sleek easy to operate really like the looks and capacity

Yes, I recommend this product

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Washer

6/16/2018

Positive: quite easy to use performs well. Negative: soap tray seems flimsy and pulls out too far.

Yes, I recommend this product

First time using it Lots to learn about it

6/10/2018

This washer washes way more clothes than our old washer. Love the bigger 4.5 tub.

Yes, I recommend this product

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Really Like It

6/4/2018

Ive only had this washer for 2 weeks but so far I really like it. Easy to use saves water and gets clothes clean

Yes, I recommend this product

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Great washer

5/30/2018

We got this to replace a Whirlpool Cabrio I had had for several years and needed to replace. I am very happy with my purchase. Its not loud and its fast. Love the time feature.

Yes, I recommend this product

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Very good 11/10

5/26/2018

My mother is the one who bout this washer but we still feel the same way about it. When I first saw I was shocked becuasei dont realise she was planning on purchasing a new washer I shouldve known though because the old one rattled so much and made so many crunching sounds. This washer may look complex at first it was for me but once you understand all of the buttons and stuff it really is amazing. The only negative thing I have to say about is that I was a little disappointed that she didnt get the matching dryer but our dryer is perfectly fine so it makes sense :

Yes, I recommend this product

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Huge

5/23/2018

I had it only two days and my clothes smell fresher already Ill never buy a front loader again

Yes, I recommend this product

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Amazing features

5/8/2018

I am extremely happy with this washer. I love the stain removal buttons. It is so quiet

No, I do not recommend this product

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We love this washer

4/26/2018

Replaced an only five year old top model of another brand. It became deservedly known for tub bearing problems. So when looking to get a new one we were keen on finding better quality. Weve found in this washer. Features and appearance are super. It operates without a lot of noise.

Yes, I recommend this product

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Washes great

4/25/2018

First time I used it Ive loved it . Very big and spacious.Great energy efficient product .

Yes, I recommend this product

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Not that great...

4/23/2018

I have to choose DEEP FILL every wash in order to have enough water to get all my clothes wet. Also sheets get twisted really tight - so tight that the wrinkles dont come out in the dryer. Where were the engineers when this washer was developed?

No, I do not recommend this product

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Restrictions equal loss of control

4/20/2018

Owned for approx 6 to 7 months. Replaces first one that lasted only 3 weeks due to electronic panel failure. This one functions however due to built in energy and environmental restrictions you loose out on control of: 1. Water level. It will only fill between a third and half full. I have to wash on bulky load at all times in order to get enough water to have clean laundry 2. Laundry size. Forget about large loads. Those days are gone. No mater the size of the tub. So get used to doing laundry in small to med loads. 3. Time. These size loads on bulky wash can take anywhere from 34 mins to 97 mins depending on your selection of cleaning features. Other than these faults I find that I dont hate the washer. It:s a beautiful washer with a bevy of features. which unfortunately are hindered by the a fore mentioned restrictions. Clothing come out very clean when using work arounds I have found through trial error. Best Feature: It has an agitator. Worse Feature: Sensing and Balancing. Would I purchase again? Probably not.

No, I do not recommend this product

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Could Not Ask for More

4/19/2018

Bought two months ago perfect for me does what need and more

Yes, I recommend this product

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Great size and features

4/19/2018

Ive had this washer for almost a week now and I no complaints so far.

Yes, I recommend this product

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Lots of features

4/16/2018

We bought this a few weeks ago. Still learning all the settings but so far its amazing. Not sure if we like the minimal water used but theyre all like that now. Were used to a 20 year old machine that soaked everything everytime. Clothes seem to be fine cleaning is good and they come out practically dry in the end. Still learning but so far love the machine. We got this machine because reviews were good and more importantly you can get this model with the agitator. So glad I did it doesnt beat up your clothes so dont believe that from salesman or online reviewers. If you like to know your clothes are getting moved around and scrubbed then get this feature. Cleans your clothes better than relying on clothes scrubbing each other clean.

Yes, I recommend this product

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Very Pleased

4/15/2018

I bought a brand new washing machine- lets call it machine B- that was so horrible I bought another new one less than a year later. And oh my goodness I forgot how simple laundry could be. For a comparison a small load because thats all machine B could handle of heavy soiled laundry took two to three cycles to get clean. No cycle on that machine was under an hour so I spent a lot of time doing laundry. As I stated it could only handle a small load or it would get out of balance and throw an error code canceling the cycle. With this GE I can be less picky on sorting and actually fill the machine to capacity and wouldnt you know it the clothes come out clean after one 45 minute cycle. If it is unbalanced it at least attempts to balance though it doesnt always work correctly and the load will be wetter than average. I was compelled to write this review after last night. My husband returned home from work at a rock quarry very dirty business. I tossed his very dirty clothes in and completely forgot detergent. I am proud to say it actually did a fairy good job. I did use the speed wash with detergent just to be safe. I couldnt give it five stars because there are a few things I would like to see different but those are more personal preferences than problems/complaints. Common complaints I hear are cycle times I havent found them to be horrible. Id say average for an HE machine. Lack of water that is what the deep fill option is for and people are using it incorrectly or not understanding how to operate the machine. The manual could be a little more clear. Some explanations are vague and my questions are not answered in it. Ive had this GE about a month and normally I like to use things a bit longer before reviewing. So GE dont let me down continue to be awesome.

Yes, I recommend this product

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Love The Diversity

4/13/2018

My husband purchased this washer for me when our old washer checked out. I love the various features that really allow you to customize your wash cycle.

Yes, I recommend this product

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Great features

4/11/2018

Not having a washer for two weeks I had a lot of dirty laundry. This washer has a bigger capacity than my last washer and I love being able to do larger loads. I was able to get all my clothes done in a short amount of time. I would have been washing all day with my old washer. Im so happy. Its quiet and I love all the features.

Yes, I recommend this product

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Love all the features and look of machine

4/10/2018

Just bought this and very pleased with how quite it is compared to our old washer. Love the clear view on top.

Yes, I recommend this product

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I love my new washer

4/6/2018

I love the water sensing feature and the load balancing sensor. No more guessing about the size of the load and no excessive shaking in the spin cycle

Yes, I recommend this product

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GE Washer

4/3/2018

Great machine. Like all the settings and how it adjust automatically the fill level.

Yes, I recommend this product

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Love my first brand new washer

4/3/2018

First time home owners and first time washer owner Love it and would recommend it to anyone wanting a great product

Yes, I recommend this product

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Good washer

4/1/2018

I bought this washer to replace my old one that took forever to wash. Like how u can see the time on this machine but do wish it was a little quicker. Dont like the lid lock at all. Wish it was more simple with more water out put without having to bump up time of wash to fill up.

Yes, I recommend this product

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Features great

4/1/2018

bought about a month ago and enjoy the quietness of it

Yes, I recommend this product

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performance with water leval

3/30/2018

only one bad thing watter leval cant seem to get it to fill 3/4 full can u help me with this

Yes, I recommend this product

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Great features and fun to operate.

3/30/2018

Purchased this about two weeks ago and we love it.

Yes, I recommend this product

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Great washer

3/27/2018

I love the different cycles and Im still trying to figure them all out referencing the manual for more info. I did have to run a tennis shoe load and there really wasnt a cycle for shoes so I had to use best guess and ran them on delicate. I had to get used to seeing the water level so low but thats a part of the HE feature. Not all cycles are editable temp spin time etc. Would love a create your own cycle that can be saved/programmed

Yes, I recommend this product

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Looks like a higher end total workhorse.

3/26/2018

Weve had it about a week and I love it so far. Looks like a higher end and its a total workhorse. Only downside is its a tad loud. If its on your main floor youll probably hear it.

Yes, I recommend this product

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Great washer

3/25/2018

Love my new washer. I know some people have issues with the new efficient washers and not washing properly with not enough water. For me its trial and error. I love that it has 2 deep feel options. I love playing around and getting use to it. Fits more close and my comforters. We have a family of 9 so now washing is a breeze.

Yes, I recommend this product

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so far so good correction awesome

3/24/2018

When it first started I was wondering if it was even working right. it defiantly cleans different then any washer I have ever had. It uses a lot less water yeah on the water bill. And the clothes fill and smell so much cleaner. Love all the different settings there are. and even those settings you can change to your liking.

Yes, I recommend this product

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Performs the way a washer should...

3/23/2018

So glad we returned our previously purchased washer. This machine has an agitator and it has made all the difference. Our clothes are cleaner and not covered in lint and detergent residue. Very satisfied.

Yes, I recommend this product

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Love my new washer

3/18/2018

I love the features of my new washer Love all the wash load options and really like the see through lid. Seems like it doesnt take up as much room as my old washer but holds more clothes. All the clicks and hums it makes took a few loads to get used to but over all I am tickled with my purchase

Yes, I recommend this product

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Easy to use and it works wonderfully

3/17/2018

Have never spent this much money on a washing machine very happy that we did. Will buy GE from now on.

Yes, I recommend this product

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easy to use and looks great

3/17/2018

The screen walks you through what options work with each setting and will also go to preferred settings with each option. Slim and sleek appearance.

Yes, I recommend this product

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Not loud enough on finished cycle

3/16/2018

I bought it because I needed a washer that had a signal to tell me when it was finished washing but the signal is so low that you cant hear it unless you are right on top of the washer. I am very disappointed in not being able to hear it at a distance. My old washer was very loud.

Yes, I recommend this product

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Goes off balance with all type of loads.

3/13/2018

I have tried my absolute best to keep my clothes distributed evenly but machine is constantly going off balance.

No, I do not recommend this product

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Great design and good load capacity.

3/10/2018

I brought this washer 2 month ago. I am happy with the purchase.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

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