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GE Appliances Logo

GE® 4.5 DOE cu. ft. Capacity Washer with Stainless Steel Basket

Model # GTW685BSLWS

 4.4 out of 5 (155 Reviews)

Available in 2 Color(s)

Regular Price $800

Our Price $659

After Applicable Rebates

Our Price

$659

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

Features:

  • Dual-action agitator
  • Deep Fill
  • Stain Removal Guide
  • Warm Rinse
  • Sanitize with Oxi
  • Auto Soak
  • Deep Rinse
  • Soft-close glass lid
  • Speed Wash
  • 800-RPM spin speed
  • 10-year warranty
CAPACITY
Total Capacity (cubic feet) 4.5
Wash Basket Type Stainless Steel
FILTER
App Filter - Agitator Yes
App Filter - Capacity Washer Large (4.1-4.9 cu. ft.)
App Filter - Product Type Washers Top Load
App Filter - WiFi Connect Optional
App Filter - Single Item Cycle No
APPEARANCE
Color Appearance White on White with Silver Backsplash
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year motor
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Motor Speeds Variable
Volts/Hertz/Amps 120 V; 60 Hz; 10A
WEIGHTS & DIMENSIONS
Net Weight 147.0
Overall Depth 27.0
Height Needed for Lid to Raise 90 Degrees 56
Overall Width 27.0
Overall Height 46.0
Approximate Shipping Weight 155.0
FEATURES
Style Top-Load High-Efficiency
Agitator Type Dual-action agitator
Whites Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Temp System Hot, Warm, Colors, Cool, Cold, Tap Cold
Colors Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Wash/Rinse Temperatures 6
Washer Options/Settings Auto Soak
Deep Fill
Deep Rinse (select when using fabric softener)
Delay Wash
Extra Rinse
My Cycle
Stain Removal Guide
Warm Rinse
Optional Soil Levels Extra Heavy
Extra Light
Heavy
Light
Normal
WiFi Connect Optional (Requires part no. PBX10W00Y0)
Connected Capabilities Amazon Alexa
IFTTT
The Google Assistant
Additional Washer Features Auto Balance Suspension System
Deep Fill Option
Leveling Legs
Soft Close Clear Glass Lid
Stain Pretreat
Wash Mechanism Agitator
Control Type Electronic
Wash/Spin Speed Combinations 5
Number of Cycles 14
Maximum Spin Speed 800 RPM
Stain Removal Guide Yes
Delicates Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Levels Precise Fill
Washer Cycles Active Wear
Basket Clean
Bulky Items
Casuals
Cold Wash
Colors/Normals
Delicates
Heavy Duty
Jeans
Rinse/Drain & Spin
Sanitize with Oxi
Speed Wash
Towels & Sheets
Whites
Specialty Cycles Active Wear
Cold Wash
Heavy Duty
Jeans
Speed Wash
Towels/Sheets
Washer Control Features Digital Cycle Countdown
End-of-Cycle Signal
LED Cycle Status Lights
Dispenser Bleach
Detergent (Liquid/Powder)
Fabric Softener

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (155 Reviews)

83% of reviewers recommend this product.

Excellent

10/16/2018

I bought this 2 weeks ago I love it the best I ever had so glade I choose this 1

Yes, I recommend this product

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Great product

10/15/2018

I love it would recommend it to everyone and it is user friendly

Yes, I recommend this product

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Great washer

10/14/2018

Nice roomy love features to select settings....Great washer

Yes, I recommend this product

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Amazing and easy features

10/13/2018

I have had this washer for about 1 Week now and I find an excuse every day just so I can use it I am hoping my son makes a mess This washer is great And so easy to use I didnt even have to read the manual It has so many options to wash your things but made it so easy Love my washer Another thing was they installed it for me very fast and took my old one and mess with them The service was great

Yes, I recommend this product

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Great machine

10/12/2018

I just bought this washer and used it right away. It is user friendly and very efficient. Love the looks. Love the machine

Yes, I recommend this product

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Nightmare

10/10/2018

This is the worst nightmare of my life. DO NOT PURCHASE THIS MACHINE The electronic sensors of this machine dont work. The machine hardly fills up with water and the clothes are only rubbing against each other. The clothes come out dirty smelling and with either detergent of lint all over them. The drum is huge but is a waste of time because no matter how much you put in the clothes dont rotate because of lack of water due to poor sensing mechanism. If you try to hand fill the sensing process lets out the water and you have start all over again. The agitator at the bottom only washes the clothes at the bottom of the machine. The poor water level plus poor agitating system make this washer a bad choice and waste of money. It takes me a whole day to wash 3 loads of laundry because of the poor sensing process. The best things on the machine are the looks and spinning process.

No, I do not recommend this product

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Best washer ever

10/2/2018

After fighting another name brand washer for over a year that never worked correctly we received a buy out and was able to replace that machine with this one. This machine is awesome. Its been 2 weeks and its been wonderful The agitation is great and the clothes get clean. So nice for a machine to actually fill up when that setting is chosen The machine is not quiet but mine is in the basement do that is not a concern for me Definitely not enough of an issue to give it only 4 stars I love this machine and am so happy we purchased it

Yes, I recommend this product

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Great features

9/29/2018

I love this machine. Tub is so large can wash a thick comforter without an issue. Clothes are clean. All the extra features are great. GE PRODUCTS ARE THE BEST.

Yes, I recommend this product

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Decent washer

9/26/2018

I bought this washer a month ago and I really like it so far. Its a decent washer. The only issue I have experienced is when I dont evenly spread out my clothes in the wash particularly when I do a small load it spins loudly. I had 4 items in the wash set it to quick wash and the clothes spun to one side and started to rattle loudly.

Yes, I recommend this product

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Great washer

9/23/2018

Washes so well and wrongs out water do well that you hardly need a dryer to dry your clothes

Yes, I recommend this product

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Great Washer

9/23/2018

I bought about a week ago its so quiet and very efficient Very happy with my purchase

Yes, I recommend this product

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Great features

9/21/2018

We bought this mid-July. The features are amazing There are so many which helps with various types of loads/materials. Even down to showing how long the cycle will take is so helpful - AND it has a timer you can set it to start up to 9 hours. Which is amazing I washes great quiet efficient and the large capacity is always a plus. Extremely satisfied with this product

Yes, I recommend this product

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Love it

9/20/2018

I purchased my a few months ago and I just love it

Yes, I recommend this product

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Love it

9/19/2018

I bought this 2 weeks ago and it is amazing Highly recommend

Yes, I recommend this product

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Nice features

9/15/2018

Hi I dont care for the washer it was deliver when I was away. My husband excepted the delivery. I would have refuse it. The barrel of the washer is so deep I have to stand up on stool to get the cloth all the way in the bottom. Good looking machine just not right for me. This washer was replaced from the insurance co for the old washer.

No, I do not recommend this product

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Great ideas not the follow through

9/14/2018

The offered features sound great but in reality not all of them measure up. I have no control over the amount of water. The machine senses the load level and never has quite enough. Even though I keep the deep fill option on for every load I cant tell much difference. This machine needs the option to add water to my discretion. Also the rotation speed is ridiculously SLOW. The only difference in the load settings is not a change in rotation speed it just changes the amount of time it rotates. Certain type fabrics heavily soiled loads need faster rotation. Due to this I have had to cycle certain loads twice to get them clean. I love the idea of all the options offered but the follow through to final outcome is disappointing.

No, I do not recommend this product

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Nice

9/13/2018

Very nice washer

No, I do not recommend this product

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clean clothes

9/8/2018

bought a month ago and have no complaints. Clean clothes water saver great price. A rinse and spin would be nice/

No, I do not recommend this product

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truly impressed

9/6/2018

The washer I Had was a Kenmore energy efficient so i was looking for one that had all the same features of my 10 year old machine. I did my research and chose my new GE #GTW685BSLWS this washer has all the features as my old one and a few extra ones I Am truly impressed energy star ratingand everything. Now the true test will be to see how long this machine is going to last. from all indications i think it is going to outlast my old one. well built and solid construction .

Yes, I recommend this product

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Love it

9/4/2018

Happy we got this for our busy lifestyle with a kiddo and Dogs. Gets the job done perfectly

Yes, I recommend this product

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Love the see through glass top and extra fill wash

9/4/2018

Attractive style and I especially appreciate the glass see through lid. Many choices of cycles water temperatures and spin degrees. Soap dispenser is nice as it is dispersed as the water comes through it. Only complaint is I dont find a rinse-spin only cycle.

Yes, I recommend this product

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Aesthetically looks are great.

9/3/2018

Not quite a week in use and this is first washer of its type I have owned. BUT... although I am accustomed to me running the machine and not the machine telling me.... I am well pleased.

Yes, I recommend this product

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VERY NOISY--Dont buy

9/1/2018

The washer they delivered was very noisy sounded like a freight train and jumped around on the floor. Washed one load of clothes with bleach using the bleach dispenser. The next load then was damaged from drops of bleach left over in the dispenser. Finally called repairman...too many things wrong with it and it was replaced...The next one still sounds like a freight train especially when you do a small load. When I moved from that home the movers showed me where the machine had dents and damage...before they ever lifted it so I would know they didnt do it that could be part of the problem with this one but I can safely say it is the worst washer I have ever owned.

No, I do not recommend this product

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Our clothes havent been better

8/31/2018

After almost two months we couldnt be happier with the GE washer

Yes, I recommend this product

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great features

8/30/2018

Bought a month ago and no issues cleans great Love the many options

Yes, I recommend this product

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Hate it

8/30/2018

Bought a few month ago this thing doesnt get clothes clean you cant control the spin such as delicate lets in a few inches of water try to wash king size sheets even with the deep fill doesnt fill more the 3 of water. Will need to get rid of it and buy a new washing machine. Very disappointing and I was talked into buying a5 yr. warranty. Very stupid om my part since now I need to pay somebody to get rid of it.Could not recommenced to anyone.

No, I do not recommend this product

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Washed everything I have tried with ease.

8/30/2018

Was just what I needed especially a s size that fit in a tight location in my house.

Yes, I recommend this product

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Most clothes clean regardless of soil level

8/30/2018

During our gardening season being able to adjust the type of soil is really helpful. It works well for nearly all loads but I was absolutely unable to balance a load when the setting was Bulky. I had a cotton bedspread for a full-size bed and a twin size blanket. No matter how I tried to balance it it immediately was out of balance. Every time the washer is re-set to an additional rinse and spin additional water was added which made the load more unbalanced. I eventually hung the items in a basement bathroom and then on the clothesline. I tried to dry them completely but because they were both unrinsed they still smelled like detergent. I believe I will still be forced to take bedspreads and blankets to a laundromat. The other types of loads work very well.

Yes, I recommend this product

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Wonderful features

8/30/2018

I recently bought this washer and I cant say enough good things about it I love all the updated features it has and it cleans my clothes like a dream. Its super easy to use and as a family of 4 this washer holds up amazing every time

Yes, I recommend this product

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Awesome purchase

8/30/2018

I love this washer. Im so glad that I bought this item. It washes my clothes great.

Yes, I recommend this product

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New washing machine

8/30/2018

Purchased to replace front loader second one which was loud and smelly mold/mildew and needed to be drained frequently. This top loader is very easy to useis quietand does a super job on small or large loads and is water efficient.

Yes, I recommend this product

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Wonderful washer

8/30/2018

I got this washer about five months ago and it works perfectly. I have not had any problems and it saves water

Yes, I recommend this product

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Fantastic washer

8/30/2018

Bought this a couple of months ago. I absolutely love all the functions. Energy efficient. Quick. Large tub. Quiet.

Yes, I recommend this product

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Does not work

8/30/2018

Had the washer for less than 4 months before it stopped working

No, I do not recommend this product

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Excellent Features and Controls for a HE Machine

8/30/2018

Weve been using our Washer for several months and are extremely satisfied. The Agitator is a welcome addition as is the ability to control the Water Level above the standard Top Loading HE Machines that appear to barely wet the clothing. HIGHLY RECOMMENDED

Yes, I recommend this product

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Great washer

8/30/2018

I got this two months ago and Im very happy with it. Love every feature.

Yes, I recommend this product

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Great Purchase

8/30/2018

Checked out all different types and GE was the best option for the money.

Yes, I recommend this product

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Great Washer Machine

8/30/2018

Picked it up in may and been so happy with all the options it have

Yes, I recommend this product

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Efficient washer

8/30/2018

Good value on this top loader. Washes fine and quick cycles of 45 minutes or so depending on settings. Only two issues one is the wash defaults to hot water when color cycle is picked. I always have to remember to change it to cold. The other I always have to add to rinse time with sheets and towels the default spin time does not spin enough water out of a heavy load.

Yes, I recommend this product

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reliable washer

8/30/2018

I bought this washer for my company washer. It gets used everyday and have yet to see a problem with it or have any issue with it. We wash mops and rags constantly and they come out nice and clean.

Yes, I recommend this product

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Great Washer

8/30/2018

Huge capacity customizable cycles and easy to use.

Yes, I recommend this product

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Wonderful Washer

8/29/2018

A beautiful easy to use washer and at a very reasonable price poin A great find Thanks GE

Yes, I recommend this product

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Washes clean and fast.

8/29/2018

After two months of use find that the washer does a good job of cleaning and wash cycle is good compared to other models. Like the GE Profile Refrigerator The machine is noisy. If more than a couple people say it is noisy in the same month then it is noisy. Overall it is a very good value and pleased with the top loading cleaning ability versus front loading machines.

Yes, I recommend this product

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Excellent washer

8/28/2018

I bought this after 2 sets of front load washer and dryer quit working. I need something that is going to last more than a few years. So far my clothes are cleaner and the features makes everything easier.

Yes, I recommend this product

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Love it

8/25/2018

Ibought it yesterday and wqs really impressed with how well it cleans.

Yes, I recommend this product

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Very futuristic

8/23/2018

It was love at first sight when we got to this model. It was like it was tailor made for our needs

Yes, I recommend this product

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works great like the auto balance feature

8/19/2018

like auto balance and other features looks great simple to use

Yes, I recommend this product

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Excellent

8/16/2018

I bought the GE washer and dryer set. I did a lot of research and read numerous reviews before I purchased. Ive only had them for a few weeks but they are a dream. I can set it for what I want specifically any time. They hold a very large load so Im only washing one load every few days They are a dream Would highly recommend to anyone.

Yes, I recommend this product

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Great Washer

8/16/2018

Once I figured out how to use the Deep Fill option I was quite pleased with the washer. Without using the Deep Fill I believe there is not enough water to clean my clothes. Without knowing how to properly use the Deep Fill option my clothes came out not as clean as they should. Now I know that you have to push the Deep Fill button once and then hold the Deep Fill button again for three seconds until you hear the chiming to ensure the deepest fill possible. On the other hand you cannot use the Deep Fill on Colors/Normal setting which is a shame but I just use the Casual setting instead

Yes, I recommend this product

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Great appliances

8/15/2018

Luv the washer and dryer clothes feel clean and soft

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

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