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GE Appliances Logo

GE® 4.5 DOE cu. ft. Capacity Washer with Stainless Steel Basket

Model # GTW685BPLDG

 4.4 out of 5 (123 Reviews)

Available in 2 Color(s)

Regular Price $900

Our Price $771

After Applicable Rebates

Our Price

$771

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

Features:

  • Dual-action agitator
  • Deep Fill
  • Auto Soak
  • Deep Rinse
  • Stain Removal Guide
  • Warm Rinse
  • Sanitize with Oxi
  • Soft-close glass lid
  • Speed Wash
CAPACITY
Total Capacity (cubic feet) 4.5
Wash Basket Type Stainless Steel
FILTER
App Filter - Agitator Yes
App Filter - Capacity Washer Large (4.1-4.9 cu. ft.)
App Filter - Product Type Washers Top Load
App Filter - WiFi Connect Optional
App Filter - Single Item Cycle No
APPEARANCE
Color Appearance Diamond Gray
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year motor
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Motor Speeds Variable
Volts/Hertz/Amps 120 V; 60 Hz; 10A
WEIGHTS & DIMENSIONS
Net Weight 147.0
Overall Depth 27.0
Height Needed for Lid to Raise 90 Degrees 56
Overall Width 27.0
Overall Height 46.0
Approximate Shipping Weight 155.0
FEATURES
Style Top-Load High-Efficiency
Agitator Type Dual-action agitator
Whites Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Temp System Hot, Warm, Colors, Cool, Cold, Tap Cold
Colors Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Wash/Rinse Temperatures 6
Washer Options/Settings Auto Soak
Deep Fill
Deep Rinse (select when using fabric softener)
Delay Wash
Extra Rinse
My Cycle
Stain Removal Guide
Warm Rinse
Optional Soil Levels Extra Heavy
Extra Light
Heavy
Light
Normal
WiFi Connect Optional (Requires part no. PBX10W00Y0)
Connected Capabilities Amazon Alexa
IFTTT
The Google Assistant
Additional Washer Features Auto Balance Suspension System
Deep Fill Option
Leveling Legs
Soft Close Clear Glass Lid
Stain Pretreat
Wash Mechanism Agitator
Control Type Electronic
Wash/Spin Speed Combinations 5
Number of Cycles 14
Maximum Spin Speed 800 RPM
Stain Removal Guide Yes
Delicates Cycle Extra Light, Light, Normal, Heavy, Extra Heavy
Water Levels Precise Fill
Washer Cycles Active Wear
Basket Clean
Bulky Items
Casuals
Cold Wash
Colors/Normals
Delicates
Heavy Duty
Jeans
Rinse/Drain & Spin
Sanitize with Oxi
Speed Wash
Towels & Sheets
Whites
Specialty Cycles Active Wear
Cold Wash
Heavy Duty
Jeans
Speed Wash
Towels/Sheets
Washer Control Features Digital Cycle Countdown
End-of-Cycle Signal
LED Cycle Status Lights
Dispenser Bleach
Detergent (Liquid/Powder)
Fabric Softener

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

GE $100 Diamond Gray Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 10/30/2018
  • Description: Receive a $100 rebate when you Upgrade your qualifying GE Laundry Pair from a White Finish to Premium Diamond Gray. Rebate form must be postmarked by 10/30/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (123 Reviews)

84% of reviewers recommend this product.

Great washer

8/5/2018

Upgraded from an LG front loader to this GE washer. Love Love Love...

Yes, I recommend this product

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Frustration...

7/27/2018

Shreds clothes bath towels bedding and anything else you would normally throw in a washer no matter what cycle you use. Plain and simply put- this product is garbage and you shouldnt waste your money on it because youll be spending more in the long run to replace your clothing bedding towels etc...Please note that this review is based upon 8 months of use and we will be replacing it by the end if the year...

No, I do not recommend this product

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Easy To Use

7/8/2018

I absolutely love this washing machine Best purchase I have ever made Love that it senses the amount of clothes so that water isnt wasted and love the presets Anyone can use this washing machine

Yes, I recommend this product

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Old Technology to New

6/28/2018

Our old mechanical washer stopped working after 20 years and chose this large capacity top loading washer as our replacement. Very pleased with the ease of operation and slim style. The washer makes some interesting noises during the different cycles but overall very pleased with our purchase.

Yes, I recommend this product

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This machine sucks

6/27/2018

I bought his machine less than a month ago and will not wash clothes properly and not take pet fur off of the clothing and requires multiple washes.

No, I do not recommend this product

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Balancing Issues

6/7/2018

I have had this washer for about 90 days now. Ive had nothing but trouble with the spinning cycle. It has a hard time balancing the load to spin. I am constantly having to redistribute the load and then run through the drain and spin cycle.

No, I do not recommend this product

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Love this Washer

5/31/2018

I picked out this washer for our new house and I am obsessed with it. I literally try and find things to wash. It is so easy to use and washes quick. This washer machine will not disappoint And make sure you get the dryer to go with it. It is equally amazing

Yes, I recommend this product

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Great

4/28/2018

Fantastic Looks great and works great I couldnt be happier

Yes, I recommend this product

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Seems to be Good product.

4/25/2018

So far so good. Nice Features good look maybe a little to noisy on spin cycle.

Yes, I recommend this product

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Deep basket

4/12/2018

Purchased 2 months ago so havent had it along time

No, I do not recommend this product

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Love it

4/12/2018

Bought it on 12/30/17 after my 23 year old washer finally rusted out. I am saving $50 a month on electric and water bills. Will pay for itself

Yes, I recommend this product

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Nice Size Washer

4/10/2018

I bought the washer/dryer combination in November and it was delivered in January wash on a long back ordered list. I like the washer and all the features and you can put a lot of clothes in at one time. I would recommend the washer.

Yes, I recommend this product

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excellant features

4/7/2018

very impressed with this washer even removes blood and dirt without any prewash treatment.

Yes, I recommend this product

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Very Satisfied with this purchase

4/3/2018

I have owned this machine for 2 months and have been very pleased with its performance

Yes, I recommend this product

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Good Choice

4/2/2018

Lots of options for customizing your wash load. HUGE tub. The only minus is the agitate is extremely noisy.

Yes, I recommend this product

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excellent

3/26/2018

very impressive I love it quality is great workmanship excels and

No, I do not recommend this product

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Awsome

3/23/2018

Had it 3 months. Works great goofing looking and wife Jappy

Yes, I recommend this product

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Perfect match for my dryer that I previously purch

3/21/2018

I love the washer. It has many settings for all fabrics

Yes, I recommend this product

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Great washer

3/16/2018

I have had many washers in my time and this one is by far the best Great job GE

Yes, I recommend this product

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Large capacity simple to use

3/14/2018

Does a great job on large loads. seems to go off balance with smaller loads but it will pause rather than keep bouncing when it goes off balance. Its very simple to use and i really like the my cycle feature that allows me to set temp spin speed and water level the way i want and the kids just have to choose the type of wash colors or towels

Yes, I recommend this product

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So much better

3/14/2018

Went back old school after my front loader died after 6 years. It is nice to see the agitator working and know that my clothes are getting clean. Nice that it can be filled up with water to insure they are getting washed thru. Overall very very happy with my washer. Will never have a front loader again

Yes, I recommend this product

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Nothing but trouble since I bought it

3/11/2018

Ive had nothing but trouble since I bought this washing machine The agitator pulls the clothes to one side and yes I distribute the clothing evenly at the start of the wash. For every one load that completes without a code or issue I bet I have 5-6 loads that do not complete without needing to be restarted redistributed or drained and spun just to be done with the load. Ive tried contacting GE by phone but get sent to different departments until I end up getting disconnected. Currently the machine is stopping about 5 minutes into the cycle and the code END is scrolling. Very frustrating

No, I do not recommend this product

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Most features great

3/9/2018

Love size capacity but wish Had a just spin setting for when I wash bath rugs that sometimes are still too wet for dryer.

Yes, I recommend this product

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Quiet and does not tangle clothes.

3/8/2018

Just got it installed in February and it is all we expected Great Quality.

Yes, I recommend this product

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Washer

3/6/2018

Very nice machine looks good too. Price was also a factor in my selection.

Yes, I recommend this product

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Excellent washing machine

3/2/2018

This washing machine has a lot of great features. I find the window on the top is very useful for visualizing how things are going while the laundry is in the process of being washed. The ability to add extra water lengthen soak times perform warm water rinses perform additional rinses and select longer spin times all adds up to really being able to customize each individual load of laundry. On the other hand for the times when you dont want to put much thought into it you can simply just select the type of laundry on the control panel and let the machine do the thinking for you. This washing machine cleans clothes exceptionally well and the large sized basin allows for a lot of laundry to be cleaned in one load. Less work and more free time makes me happy

Yes, I recommend this product

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owner

3/2/2018

Very satisfied with our washer glad we bought it now

Yes, I recommend this product

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Washer

3/2/2018

Machine has lots of features. The deep fill option does not provide as much water as anticipated.

Yes, I recommend this product

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Yes Loud but beautiful Clothes are clean

3/1/2018

Love my new washer for 2 days GE is a reliable brand and I hope to have this set for many years.

Yes, I recommend this product

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IM IN LOVE

2/28/2018

My son bought my husband and I this washer with matching dryer for Christmas. When he would be home to visit he was always disgusted with our old set and how long it took to WASH and DRY. But not anymore - this beauty has the perfect settings and the time for a total wash cycle is great Our clothes come out clean and quick Our son loves it too when he comes home to visit

Yes, I recommend this product

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GE Washer

2/22/2018

The washer was purchased mid December 2017. So my rating is 4 stars. I still not figured out everything on it I will get there.

No, I do not recommend this product

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My Review

2/21/2018

This washer uses very little water. Clothes dont get clean unless you use the Deep Fill feature. I will never buy a new washer again. I will get an old rebuilt one.

No, I do not recommend this product

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Almost washing clothers itself

2/19/2018

I bought this around the end of the year. I love it so easy to use.

Yes, I recommend this product

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Washer

2/13/2018

This washer was purchased at a great price and look great in the laundry room.

Yes, I recommend this product

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good features and performance

2/12/2018

I bought the matching washer and dryer and the only disappointing feature is the buzzer letting you know the cycle is done is so low you cant hear it if your not standing next to it. Otherwise very good performance.

Yes, I recommend this product

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Great

2/5/2018

Many options to get laundry done. You have a great water savings system. Does great job

Yes, I recommend this product

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Washer Great

2/5/2018

Washer has been wonderful since we upgraded. I will recommend this product.

Yes, I recommend this product

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Love the features

2/3/2018

Am so happy I purchased my washer and dryer. Love it

Yes, I recommend this product

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Nice washer. Great features.

2/3/2018

I purchased my new GE washer last December after having my previous GE washer for 15 years The biggest difference in the new washer versus the old one was the newer technology and expanded features. I suggest reading the manual in detail prior to use. The washer works great and cleans my clothes every time without issue. Best purchase since my last washer purchase of a GE appliance.

Yes, I recommend this product

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My washer

1/29/2018

Happy with the results thats all I want to say. Thank you

Yes, I recommend this product

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Best choice

1/29/2018

Great washer my family and I are very plaesed with it. We are a family of 8 and its a great size for us.

Yes, I recommend this product

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Great

1/29/2018

Great price and great product for great quality for the work it provides

Yes, I recommend this product

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nice features

1/28/2018

Like how big drum iscleans well spin cycle works well less dry time

Yes, I recommend this product

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Disappointed

1/28/2018

Extremely disappointed Does not fill to the proper level to wash properly clothes stay dry on top. Have to manually add water. Does not spin fast enough to rinse out clothes. Clothes are still wet enough that a full cycle in the dryer does not dry them completely. This so called energy efficient washer is costing me more to do one load.

No, I do not recommend this product

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Nice wash

1/27/2018

Im happy so far so good It washes very good and I like the sensor that measures the amount of water to use

No, I do not recommend this product

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Absolutely Fabulous

1/26/2018

We have had this for 2 months now and could not be more pleased We had an old washer and were worried about the electronics on this one but after reading the manual its like we were old pros at it. It was super easy to learn to use and the wash we got out of it makes us wonder if our old washer even washed our clothes It uses way less water spins the water out so good we dont need to dry our clothes as long as we did before and the clear lid makes it kinda cool to watch sometimes I would Highly recommend this washer next time you need one and the dryer that goes with it is just as good

Yes, I recommend this product

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Amazing

1/26/2018

I love how quick and clean it washes my clothes...it is also an energy saver compared to my last

Yes, I recommend this product

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Very nice.

1/26/2018

I bought this before Christmas. It has a lid lock but this can be overridden. Many cycle options including soak and delay wash. I choose the model with an agitator. It has a deep tub my queen size comforter fits just fine. The dark grey color looks great. I love this washer.

Yes, I recommend this product

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Washeriffic

1/25/2018

Bought the washer/dryer combo working great we are so Happy with our new investment

Yes, I recommend this product

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LOVE LOVE LOVE

1/23/2018

I absolutely love this washer. It looks beautiful. I love the fact that even though it is a top loader you can still look in it without opening it. The tub is very large. It has so many more choices for what type load you are doing. I also like the fact it determines how much water it need for your load selection. My clothes are noticeably cleaner. Im just really really happy with my choice.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Dual-action agitator

Powerful reversing wash action rotates your laundry for a thorough clean every time


Deep Fill

Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want


Stain Removal Guide

Clean 5 of the most common stains with preprogrammed settings that modify any cycle to help remove blood, tomato, wine, dirt and grass


Warm Rinse

Choose a warm water rinse so every part of your laundry experience fits your preference


Sanitize with Oxi

Remove 99.9% of bacteria with a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power, while keeping fabrics looking and feeling their best


Auto Soak

Loosens stains by soaking up to 2 hours


Deep Rinse

When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener


Soft-close glass lid

Engineered to close gently every time


Speed Wash

Provides a quick wash for lightly soiled items that are needed in a hurry


800-RPM spin speed

Fast speeds remove more water during the spin cycle to minimize drying time


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

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