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GE Appliances Logo

GE® ENERGY STAR® 25.3 Cu. Ft. Side-By-Side Refrigerator

Model # GSE25HMHES

 4.5 out of 5 (329 Reviews)

Available in 6 Color(s)

Regular Price $1,700

Our Price $1,326

After Applicable Rebates

Rebate(s): $50

Our Price

$1,326

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


LED lighting

Find all your favorite foods under natural-looking light


Integrated shelf support system

Provides strong, flexible support


Adjustable slide-out, spillproof glass shelves

Raised edges help contain spills and make clean up quick and easy


Fresh food multi-level drawers

Provide the ideal environment for storing your fruits and vegetables


Adjustable Clear Look door bins

Offers ideal space for large containers in the door and frees up valuable shelf space


Glass freezer shelves

Enjoy a high-end appearance with secure storage for a variety of items


Arctica icemaker

A special access door puts ice within reach


Advanced water filtration uses MWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Fresh food multi-level drawers
  • Adjustable Clear Look door bins
  • Glass freezer shelves
  • Arctica icemaker
  • LED lighting
  • Integrated shelf support system
  • Adjustable slide-out, spillproof glass shelves
  • Advanced water filtration uses MWF replacement filter
CAPACITY
Total Capacity (cubic feet) 25.3
Fresh Food Capacity 15.7
Shelf Area 22.9
Freezer Capacity 9.6
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Product Type Refer Side-by-Side
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Medium Warm Gray
Handle Stainless Steel
Exterior Design Contoured Door(s)
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Slate
Door Stops Yes
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 320.0
Case Depth Without Door 28.5
Side Air Clearances 0.125
Width w/Door Open 90 Degrees Less Handle 38.5
Depth Without Handle 32.75
Overall Depth 34.75
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.5
Width w/Door Open 90 Degrees Incl. Handle 43.5
Approximate Shipping Weight 340.0
Depth with Door Open 90° 50.0
FEATURES
Filter Location Upper right corner
Freezer Cabinet Shelf Features Sweet Spot Shelf - 1/2 Fixed
Icemaker Factory-Installed
Door Liner ABS
Dispenser Features Child Lock
Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Integrated Shelf Support System
Interior Lighting - LED
Freezer Features Ice Storage Bin
Interior Lighting
Middle Drawer Adjustable Humidity
Leveling System 2 Point
Fresh Food Door Features Dairy Compartment
Temperature Management Features 4 Electronic Sensors
Defrost Type Frost Guard
Top Drawer Snack Drawer
Fresh Food Cabinet Shelves 2 Slide-Out
2 Spill Proof
3 Adjustable
4 Total
Glass
Control Type Actual Temperature Display
Upfront Electronic Touch Temperature Controls
Fresh Food Door Bins 1 Fixed
3 Adjustable with Gallon Storage
4 Total Clear Look
Exterior Style Free-Standing
Water Filtration GE Water Filtration 6 Month
MWFP
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 2 Slide-Out
2 Total
Freezer Door Bins 2 Adjustable
2 Fixed
4 Total
Fresh Food Cabinet Drawers 2-Stack drawer system
Multi-Level Drawers
Bottom Drawer Adjustable Humidity
Dispenser Cubes, Crushed Ice and Chilled Water
Freezer Cabinet Shelves 2 Adjustable
3 Total
Performance Features Easily Removable Door Gaskets - Gray
Never Clean Condenser
Vacation Mode

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (329 Reviews)

88% of reviewers recommend this product.

Great Refrigerator

8/17/2018

Bought this 2 weeks ago and it is a great basic refrigerator. It is the perfect size for a couple or small family. Being able to store multiple gallon size items in the door is wonderful. The ice maker is large capacity with easy access. The slate color finish is so much easier to keep clean than stainless steel and looks very nice.

Yes, I recommend this product

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Great features

8/16/2018

I bought this last month and love the features. Great buy.

Yes, I recommend this product

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Nice Size

8/15/2018

I just got this refrigerator and already love it. The drawer space is so big and the side attachments are so big to compared to my last refrigerator. I am so glad I got this one. Great color too.

Yes, I recommend this product

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So much space

8/12/2018

I love this fridge not only does it look amazing its price just right. GE did it again.

Yes, I recommend this product

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looks sharp

8/8/2018

I purchased this refrigerator about 5 months ago. Installation was a breeze but we did not hook water up to it yet. Since the handles are stainless steel they do show fingerprints that Im constantly wiping off but I love the look of the slate with stainless handles. I do have an issue with ice collecting on the interior upper left corner of the refrigerator. The shelves are adjustable so there are options but I find it difficult to arrange stuff in there so its easy to access. This is my first side by side so I think theres a bit of learning curve there...

Yes, I recommend this product

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Lots of Room

8/6/2018

We are going on 2 months now and LOVE our refrigerator Its beautiful and the slate color is awesome when it comes to no fingerprints. My only complaint would be that it can be darker inside when fridge is full. The lighting is very dim.

Yes, I recommend this product

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Everything

8/3/2018

Had to buy a new refrigerator to swap out to add one to a rental house I own. Hated to buy a new one the one I swapped out was just 2yrs. Old n I loved it. But now I love this one. Glad I did it.

Yes, I recommend this product

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Great looking fridge

8/2/2018

I just got this today and it looks so pretty in slate. My 3-yr old LG broke and Im sure this GE is better made than any other brand.

Yes, I recommend this product

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Perfect size and nice features

7/31/2018

Ive had this refrigerator for a couple of weeks and it fits perfectly in my galley kitchen. Love the water filter and ice machine.

Yes, I recommend this product

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Excellent product

7/27/2018

I love the features of this refrigerator the spaciousness and yippy no smudge marks to clean every day. Great product for the price.

Yes, I recommend this product

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Nice

7/25/2018

Just wish it made ice a little faster. But other than that I am loving it.

Yes, I recommend this product

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Roomy fridge

7/24/2018

Came with my house and upgrade works well and hasnt let me down.

Yes, I recommend this product

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So far so good

7/23/2018

We just purchased our GE refrigerator and we love the rich look of the slate finish. It has only been a few days be we are very pleases with our decision to go with all GE appliances in our kitchen

Yes, I recommend this product

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having problem after 3 days

7/16/2018

3 days after we install refrigerator motor start making strange noice

No, I do not recommend this product

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Decent fridge for the price some disappointments

7/14/2018

Bought this to replace a really old unit. Overall its decent but I would have expected the LED lighting to be flush mounted. This unit has a large plastic dome over the top LED lights - taking up valuable food space and making the LEDs pointless vs. a traditional bulb. The SLATE finish scratch resistance is terrible over the old white unit it replaced. It took 1 day for my 5 year old to pull a magnet down the front of it and leave a nice scratch all the way down the fresh food door - not impressed with the paint finish. When the ice bin is empty the unit is REALLY noisy when it drops ice in the bin It also took 3 days of purging the water dispenser to get the water to stop having a chemically taste to it. Otherwise the unit is decent and does its job keeping our food cold

No, I do not recommend this product

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sleek looking

7/12/2018

I love the way it looks and it operates great. Fits perfect in our kitchen and is very quiet. I love it

Yes, I recommend this product

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Can you find your food in the dark?

7/5/2018

The LED lighting information should state that you wont be able to find your food unless you are a bat and can see in the dark. The top refrigerator LED light Board is insufficient and gives off a tiny bit of dull yellow light. This fridge certainly does not have useful LED lighting at all. I am so sorry I paid more for LED lighting and got much less light I cant see my food and need a flashlight to do so. It is like a dark kitchen cabinet without any lights in this fridge.

No, I do not recommend this product

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Good features and looks

6/26/2018

It has plenty of room for a side by side and great ice maker

Yes, I recommend this product

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Great features

6/24/2018

Weve had it only a few days but we love it. Its quite and very roomy.

Yes, I recommend this product

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Dresses up the kitchen

6/24/2018

I love my new GE refrigerator. The water and ice dispenser is my favorite feature. I just wish it had more freezer space.

Yes, I recommend this product

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So in Love

6/15/2018

This refrigerator has been a seriouse upgrade We love it

Yes, I recommend this product

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Awesome side by side refrigerator/freezer

6/3/2018

I have had installed in my house for over 2 months and it has worked perfectly. Plenty of storage to keep my game meats frozen and my prepared meals fresh. Plus I love having chilled filtered water on tap.

Yes, I recommend this product

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Gave it a 3 star

5/30/2018

I have only had the refrigerator 5 days. So far the only complaint is the loud buzzing sound it makes when it is running.

No, I do not recommend this product

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Beautiful Appliance

5/23/2018

I really like my GE side-by-side refrigerator freezer. I got the finger print resistant stainless steel finish and it looks so nice in my kitchen. I appreciate the 10 Lb ice bin capacity and the overall space both the refrigerator and freezer sections provide. The door ice and water dispenser is also great just wish the controls were back lit. It runs quietly and efficiently and was a great purchase decision.

Yes, I recommend this product

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Happy Purchase

5/23/2018

Just purchased this refrigerator very pleased and I especially like the slate color.

Yes, I recommend this product

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Super beautiful and functional

5/21/2018

I purchased this unit along with a dishwasher Microwave and gas range for a remodel of my home and Love It

Yes, I recommend this product

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Second refrigerator with problem out of box

5/21/2018

We love GE products but something has to be done about quality control. This is the second GE refrigerator we purchased and this second one has turned out just like the first 14 years ago - problems with parts etc. This new refrig has a loose bracket according to the repair tech and it needs a second repair.

Yes, I recommend this product

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Excellent features.

5/20/2018

Bought this a month ago we are really happy with the filtered water and ice cube/crushed ice options.

Yes, I recommend this product

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We love GE fridges

5/18/2018

This fridge is lovely in the slate. We bought another GE because the one that we bought 9 years ago in the house we just sold was going strong as ever It had been a great fridge.

Yes, I recommend this product

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GE Refrigerator GSE25HMHES

5/14/2018

I purchased this Refrigerator to match the rest of the appliances in our new kitchen. It works and looks great.

Yes, I recommend this product

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Great performance

5/11/2018

We bought this refrigerator a couple of years ago and have not had any problems with it. It works great. We chose GE because the last GE we had was still working good but it was close to 30 years old. Great Products. Thanks

Yes, I recommend this product

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Great Qualty

5/7/2018

My wife and I live in a very hot climate and wanted a product that was Energy Star rated with a huge capacity ice compartment. We found everything we needed in this model Refrigerator with the Brand Name GE

Yes, I recommend this product

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Love the fridge

5/5/2018

Bought this refrigerator roughly six months ago and has been perfect so far. Absolutely love it.

Yes, I recommend this product

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Love it

5/3/2018

Ive had this refrigerator a little over a year. It is beautiful and works great. My only complaint is the light fixture in the center of the ceiling. It is kind of bubble shaped therefore it extends so low it limits the height of items you can put on the top shelf. Unfortunately that it where i usually put my tallest items. They need to rethink the shape.

Yes, I recommend this product

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Awesome Fridge/Freezer

5/3/2018

We Purchased this Fridge/Freezer at the end of March could not be happier. No more running to the store for Ice we have almost 10lbs of Ice on hand constantly

Yes, I recommend this product

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Wonderful GE

5/3/2018

My last fridge was a GE and was 22 years old and still working when we replaced it. I love the new features on my new one.

Yes, I recommend this product

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Awesome Fridge

4/30/2018

I got this fridge a few weeks ago and it is amazing Everything works great and there is so much space inside

Yes, I recommend this product

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OK refrigerator

4/27/2018

Does not operate as quietly as I had hoped. In-door water and ice dispenser drips causing concern regarding future door rust. This happened with my last GE side-by-side refrigerator. Interior LED lighting not as bright as I expected.

Yes, I recommend this product

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Seems to be working great Love it

4/27/2018

I bought the refrigerator a couple of months ago and love it. Works great and looks awesome

Yes, I recommend this product

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Excellent

4/22/2018

We bought the complete set looks and works great i was impressed with the ice maker

Yes, I recommend this product

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Good features

4/20/2018

We bought this 6 weeks ago and are very pleased with it. Seems to have all the feature we need.

Yes, I recommend this product

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Great Value

4/20/2018

I bought it about two months ago and no problems Works Great

Yes, I recommend this product

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Great refrigerator

4/19/2018

So far this refrigerator has been quite nice. I like the side by side. It has a great design. The finish is truly finger print proof. The shelving adjust to fit everything we need. The only negative is that it is a bit noisy as far as refrigerators go. Overall very satisfied though.

Yes, I recommend this product

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Roomy quiet looks good.

4/19/2018

Im thankful I found this model. I prefer the side-by-side design and this one fit my space had ice and water and is roomy inside. Operates quietly. I like the look of the charcoal gray in the kitchen of my very old house which I think is not suited to modern-looking stainless.

Yes, I recommend this product

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Took our kitchen to next level

4/18/2018

We are so excited about our new fridge It makes our kitchen look so classy. The slate was an amazing choice because it doesnt keep our kids fingerprints all over the doors and allows magnets I love my fridge

No, I do not recommend this product

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Great new fridge

4/15/2018

I have had this for several months and love it The ice maker is great and so is the water dispenser. There is lots of room in this fridge and love the slate color. Stays looking clean and looks great

Yes, I recommend this product

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Seems small

4/15/2018

I changed all my appliances to GE Slate appliances. This fridge seems small.

Yes, I recommend this product

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Great space

4/14/2018

So far am very pleased with my new refrigerator. Needed more space and this seems just right.

Yes, I recommend this product

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Perfect size and features

4/13/2018

We replaced our french door after dealing with numerous repairs. We decided to return to a side by side and picked GE because of the great reputation. We enjoy the extra storage bins and the entire layout. The ice maker works great and the door storage is handy. The fridge runs quiet and the temps stay constant. Excellent buy

Yes, I recommend this product

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Love my new fridge

4/13/2018

Bought this two months ago and love it It looks nice the space is great and it is very quiet dont have the ice maker/water hooked up. The slate color is very nice Only negative is not a whole lot of room on the freezer door and the veggie/fruit drawers are a bit flimsy. We did tons of reviews and also took into consideration our needs/wants and this was the best fit

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


LED lighting

Find all your favorite foods under natural-looking light


Integrated shelf support system

Provides strong, flexible support


Adjustable slide-out, spillproof glass shelves

Raised edges help contain spills and make clean up quick and easy


Fresh food multi-level drawers

Provide the ideal environment for storing your fruits and vegetables


Adjustable Clear Look door bins

Offers ideal space for large containers in the door and frees up valuable shelf space


Glass freezer shelves

Enjoy a high-end appearance with secure storage for a variety of items


Arctica icemaker

A special access door puts ice within reach


Advanced water filtration uses MWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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