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GE Appliances Logo

GE® ENERGY STAR® 25.3 Cu. Ft. Side-By-Side Refrigerator

Model # GSE25HGHWW

 4.6 out of 5 (169 Reviews)

Available in 6 Color(s)

Regular Price $1,500

Our Price $1,493

After Applicable Rebates

Our Price

$1,493

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


LED lighting

Find all your favorite foods under natural-looking light


Integrated shelf support system

Provides strong, flexible support


Adjustable slide-out, spillproof glass shelves

Raised edges help contain spills and make clean up quick and easy


Fresh food multi-level drawers

Provide the ideal environment for storing your fruits and vegetables


Adjustable Clear Look door bins

Offers ideal space for large containers in the door and frees up valuable shelf space


Glass freezer shelves

Enjoy a high-end appearance with secure storage for a variety of items


Arctica icemaker

A special access door puts ice within reach


Advanced water filtration uses MWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Fresh food multi-level drawers
  • Adjustable Clear Look door bins
  • Glass freezer shelves
  • Arctica icemaker
  • LED lighting
  • Integrated shelf support system
  • Adjustable slide-out, spillproof glass shelves
  • Advanced water filtration uses MWF replacement filter
CAPACITY
Total Capacity (cubic feet) 25.3
Fresh Food Capacity 15.7
Shelf Area 22.9
Freezer Capacity 9.6
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Product Type Refer Side-by-Side
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Color-Matched
Handle Color-Matched
Exterior Design Contoured Door(s)
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only- Color Matched
Color Appearance High-Gloss White
Door Stops Yes
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 320.0
Case Depth Without Door 28.5
Side Air Clearances 0.125
Width w/Door Open 90 Degrees Less Handle 38.5
Depth Without Handle 32.75
Overall Depth 34.75
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.5
Width w/Door Open 90 Degrees Incl. Handle 43.5
Approximate Shipping Weight 340.0
Depth with Door Open 90° 50.0
FEATURES
Filter Location Upper right corner
Freezer Cabinet Shelf Features Sweet Spot Shelf - 1/2 Fixed
Icemaker Factory-Installed
Door Liner ABS
Dispenser Features Child Lock
Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Integrated Shelf Support System
Interior Lighting - LED
Freezer Features Ice Storage Bin
Interior Lighting
Middle Drawer Adjustable Humidity
Leveling System 2 Point
Fresh Food Door Features Dairy Compartment
Temperature Management Features 4 Electronic Sensors
Defrost Type Frost Guard
Top Drawer Snack Drawer
Fresh Food Cabinet Shelves 2 Slide-Out
2 Spill Proof
3 Adjustable
4 Total
Glass
Control Type Actual Temperature Display
Upfront Electronic Touch Temperature Controls
Fresh Food Door Bins 1 Fixed
3 Adjustable with Gallon Storage
4 Total Clear Look
Exterior Style Free-Standing
Water Filtration GE Water Filtration 6 Month
MWFP
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 2 Slide-Out
2 Total
Freezer Door Bins 2 Adjustable
2 Fixed
4 Total
Fresh Food Cabinet Drawers 2-Stack drawer system
Multi-Level Drawers
Bottom Drawer Adjustable Humidity
Dispenser Cubes, Crushed Ice and Chilled Water
Freezer Cabinet Shelves 2 Adjustable
3 Total
Performance Features Easily Removable Door Gaskets
Never Clean Condenser
Vacation Mode

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (169 Reviews)

92% of reviewers recommend this product.

So far great

8/14/2018

Just installed yesterday and so far very happy with it

Yes, I recommend this product

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Easy Start-up

8/12/2018

Fast and easy start-up - ran 3 trays of ice the first evening instructions require them to be discarded to assure purity without a hitch. Temperatures achieved very quickly within the defined specifications.

Yes, I recommend this product

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Love this fridge

8/8/2018

Got this almost 6 Months ago...very happy with it. Ive been a GE guy for most of my life. One question.....this has a water reset button. Does it also tell me when its time to change the filter? The manual is not clear on this....thank you

Yes, I recommend this product

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Nice

8/6/2018

Bought this refrigerator about a month ago and very satisfied with it. Its very spacious and have plenty of room to store things.

Yes, I recommend this product

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Great features

8/4/2018

This is my second GE like it very much has great qualities

Yes, I recommend this product

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Piece of Junk - Dont buy it

6/28/2018

This is the second fridge in 6 months... now this ice maker is dieing...

No, I do not recommend this product

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Great features

6/15/2018

I am so happy I decided to buy a side by side fridge

Yes, I recommend this product

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Beautiful and quiet

6/12/2018

This beauty is a wonderful looking appliance - replaced my old side by side stainless steel fridge with this white one. Had some challenges finding a good side by side - I did not want one of those freezer bottom drawer models which seem so popular right now but found this GE model and it is perfect Set up was a breeze - was impressed with how quickly it started cooling once plugged in. Big plus for the easy access filter too

Yes, I recommend this product

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well made fridge.

6/10/2018

so far good runs goodvery cold very good lighting . looks great

Yes, I recommend this product

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Cant go wrong with GE

6/6/2018

Exactly what we needed to replace our older GE that we have had since 2000

Yes, I recommend this product

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Nice refrigerator with good look

6/5/2018

Nice refrigerator and like the door alarm. Rounded edges make it look more modern

Yes, I recommend this product

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Strong overall design

5/19/2018

I replaced a 12 year old similar model with the latest version. We like the overall design and features. I gave the new frig only 4 stars because the internal lights are too dim. The new model has small LED pads instead of an LED light build. No brighter replacement is available.

Yes, I recommend this product

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GE does not make them like they used to.

5/15/2018

Cheap plastic. One shelf cracked the 1st week I put a bag of frozen strawberries on it. Also ice dispenser failed about a week later.

No, I do not recommend this product

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Great model for the price.

5/14/2018

The appliance has some great features. The appearance looks great in our kitchen and goes well with the others. It has a lot of room for storage. We made the right purchase.

Yes, I recommend this product

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If a refrigerator can be pretty. Well this one is

5/11/2018

Refrigerator just installed today. Love all its features. Blends well with my other GE Appliances. Looking forward to many years of great performance

Yes, I recommend this product

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GE

5/8/2018

I needed a new refrigerator and all my other appliances are GE so it was a no brainier.

No, I do not recommend this product

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It looks Beautiful in my kitchen

5/3/2018

This is a very well designed product overall it has a clean beautiful look from the outside and the inside.

Yes, I recommend this product

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Very nice refrigerator

4/29/2018

More room than the older refrigerator that it replaced. Maintains tempreature perfectly.

Yes, I recommend this product

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Nice Fridge

4/27/2018

Its a great fridge. Its replacing my 20 yr old GE side by side. Ill miss the little cabinet maker door but Ill get get over it. It cooled down way sooner then the 24 hours they suggested. More like 8 hours. Based on my prior GE Refrigerator experience I would recommend this product.

Yes, I recommend this product

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I can see everything

4/27/2018

I bought this a month ago and am very happy so far. I needed a side-by-side so the doors wouldnt bang into our center island. The storage capacity is wonderful the shelves allow visibility and the freezer compartments are easily loaded and used. The thru-the-door water and ice features work well. When the fridge door is loaded it doesnt close by itself. Not a problem though.

Yes, I recommend this product

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Organized

4/23/2018

Easy to store and separate food groups Cleaning is problem bree and I can handle taking out the shelves with ease

Yes, I recommend this product

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Overall nice refrigerator

4/21/2018

This was just installed today. It replaced an almost 15 year old GE Profile with a bad compressor. We wanted to just replace the compressor but it was no longer available. Overall this refrigerator is very similar to the old one but we have a couple of things we dont like about the new one already. The led lighting is not nearly as bright as the old incandescent bulb. It is not very well lit in the interior. Also the freezer door and handle is a little higher than than refrigerator side. The doors are not even and it is very obvious. I mentioned this to the installer thinking maybe the doors were not properly re-installed after they had to remove them to fit it through the kitchen door but he checked and said there was only one way to install them. That is disappointing for a brand new fridge but we decided to accept it because of all the time and effort already expended by the installers plus we didnt want to do without a fridge while waiting on a replacement. We are hoping it will be a good dependable unit like its predecessor despite the issues described.

Yes, I recommend this product

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I LOVE THIS FRIDGE

4/21/2018

I BOUGHT THIS TO REPLACE MY OLD REFRIGERATOR AND I ABSOLUTELY LOVE ALL THE SPACE AND FEATURES IT HAS.

Yes, I recommend this product

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Not Enough Light

4/19/2018

I bought this refrigerator because it is almost identical to the one we owned before. My only problem is that it is very dark inside and hard to see. The led lighting does not give enough light and inside the refrigerator is darker than the room it sits in. Our previous GE refrigerator was very brightly lit inside.

Yes, I recommend this product

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Refrigerator is huge.

4/19/2018

I cannot believe the capacity of my new refrigerator. Much larger than the previous GE similar model that I originally had. I am slightly disappointed that the freezer side is slightly smaller though.

Yes, I recommend this product

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Nice replacement

4/18/2018

We are replacing a similar GE model that we had for over 14 years and were very satisfied with it. Have always had pretty luck with GE applicances.

Yes, I recommend this product

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displays temperature

4/16/2018

I bought a different unit to start with and a replacement and they wouldnt cool so I went to GE and works fine

Yes, I recommend this product

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Dependable Refrigerator

4/16/2018

This refrigerator was installed on February 21 2018 almost two months ago. Since then this refrigerator has performed flawlessly though two months is too short a period for a final analysis of dependability or value. This refrigerator cools freezes excellently makes ice routinely and dispenses water properly. Ask me this question again in 1 years time and I can better report on the viability of this refrigerator.

Yes, I recommend this product

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Love It

4/12/2018

Bought this last month and my family and I love it

Yes, I recommend this product

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Its Beautiful

4/11/2018

Purchased about a week ago and I love it Great features and looks beautiful

Yes, I recommend this product

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Best Ive ever had

4/9/2018

Our kids got this one for us as a Christmas present. They did a fabulous job picking this one out It matches our other appliances and runs extra quiet. Temps stay right on the money and the interior lights couldnt be better. Lots of room

Yes, I recommend this product

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Great features and willkeep foods cold

4/7/2018

great frig. I am really happy with it.I would buy it again.

Yes, I recommend this product

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Nice Features

4/5/2018

Love the water and ice in the door. Has an annoying vibration.

No, I do not recommend this product

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Great features

3/31/2018

I purchased about a month ago and love its features

Yes, I recommend this product

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Great features

3/30/2018

Lots of refrigerator space and I like the lighting a lot.

Yes, I recommend this product

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Nice

3/28/2018

Our original side by side lasted 17 years before we decided it was time to replace it. We replaced our old one with the same model and we really like the updates

Yes, I recommend this product

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Love my fridge

3/25/2018

I really like the amount you can put in the fridge also if company coming you can add a bag of ice to th ice maker so you dont run out. Not that I have yet well worth my money for this appliance

Yes, I recommend this product

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More room inside the freezer and fridge

3/24/2018

We bought this fridge a month ago and are very pleased with the features there is more room in both the freezer and fridge the door has more shelve options making more room for larger and higher items. The motor is very quiet and as is the ice maker feature. My only disappointment is this new model eliminated the small bottle/yogurt feature on the door. It had 10 open compartments for small cans or yogurt cups hope GE puts this feature back again.

Yes, I recommend this product

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Just what we needed

3/24/2018

We needed a side-by-side refrigerator/freezer in white finish.Our only suggestion: the cold water dispenser outlet tube could be a little longer -- would make it easier to add water to small mouth bottle. We also wanted model with 3 refrigerator drawers.

Yes, I recommend this product

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Nice finish and shelves

3/20/2018

Just delivered today and started up. Were still loading and find the shelves easily adjustable and space well arranged.

Yes, I recommend this product

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Great Product

3/18/2018

So happy with this American Made product has great features.

Yes, I recommend this product

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filtered water and ice

3/16/2018

Very Large delivery from place purchased was a plus and free. largest one we ever owned.

Yes, I recommend this product

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Lots of room

3/13/2018

Ive Only had a few days but have been looking for a reliable reasonably priced refrigerator/freezer for months I finally found it

Yes, I recommend this product

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Everything I wanted

3/11/2018

Bought this about two months ago and have been thrilled with it. I hated my bottom freezer door for 18 years and love this side by side. So easy to put my frozen single meals by category into the freezer and have not found anything too big to fit either side as yet. Love the glass shelves as frozen bags of liquid always got stuck in the wire shelves I had....sauces water small veggies...ugh. It also fit in the space perfectly so I am a happy camper

Yes, I recommend this product

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Bright inside

3/6/2018

I like the refrigerator as it is nice and bright inside but I am not pleased with the ice maker. It doesnt work as well as my last one.

Yes, I recommend this product

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Replaced a 16 year old refrigerator

3/4/2018

Love the adjustable shelves lighting and overall features

Yes, I recommend this product

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Room

2/26/2018

I love my fridge. It has lots of room and space for everything.

Yes, I recommend this product

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A good value for me.

2/25/2018

I did try another brand but I returned it for this GE model and wish I would have bought this the first time.Lots of space and no problem with temp.And that ice machine can pump some ice outI would buy it again.

No, I do not recommend this product

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Whole family loves it

2/18/2018

Exactly what we were looking for when we remodeled our kitchen. Especially like the water dispenser easily accessible in the door. Well made and great features

Yes, I recommend this product

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first refrig came w/dent in side re-ordered

2/16/2018

happy w/product much more room and filtered water feature

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


LED lighting

Find all your favorite foods under natural-looking light


Integrated shelf support system

Provides strong, flexible support


Adjustable slide-out, spillproof glass shelves

Raised edges help contain spills and make clean up quick and easy


Fresh food multi-level drawers

Provide the ideal environment for storing your fruits and vegetables


Adjustable Clear Look door bins

Offers ideal space for large containers in the door and frees up valuable shelf space


Glass freezer shelves

Enjoy a high-end appearance with secure storage for a variety of items


Arctica icemaker

A special access door puts ice within reach


Advanced water filtration uses MWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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