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GE Appliances Logo

GE® ENERGY STAR® 24.8 Cu. Ft. French-Door Refrigerator

Model # GNE25JGKWW

 4.7 out of 5 (98 Reviews)

Available in 4 Color(s)

Regular Price $1,600

Our Price $1,593

After Applicable Rebates

Our Price

$1,593

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


33" width

A compact design fits in smaller spaces, yet still offers the large storage capacity of a French-door refrigerator


Internal water dispenser uses MWF or XWF replacement filter

Delivers filtered water with one touch


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Factory-installed icemaker

Refrigerator comes ready to automatically create ice


Quick Space shelf

Quickly slides out of the way to make room for tall items


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Door alarm

Enjoy peace of mind knowing the refrigerator door is never left open


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures

Features:

  • LED lighting
  • Quick Space shelf
  • 33" width
  • Internal water dispenser uses MWF or XWF replacement filter
  • Factory-installed icemaker
  • Two humidity-controlled drawers and full-width adjustable-temperature drawer
  • Turbo Cool setting
CAPACITY
Total Capacity (cubic feet) 24.8
Fresh Food Capacity 17.5
Freezer Capacity 7.3
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Handle Color Color-Matched
Exterior Design Contoured Crown Doors
Hidden Door Hinges
Handle Design Designer Style
Textured Steel Case Case Only- Color Matched
Color Appearance High-Gloss White
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 253.0
Case Depth Without Door 30.625
Side Air Clearances 0.125
Depth Without Handle 35.0
Overall Depth 37.5
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 68.625
Overall Width 32.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 40.875
Approximate Shipping Weight 275.0
Depth with Door Open 90° 47.75
FEATURES
Freezer Cabinet Drawer Features Freezer Drawer
Filter Location Upper right corner
Icemaker Factory-Installed
Door Liner HIPS
Fresh Food Features Interior Lighting - Dual Level LED
Door Alarm Yes
Freezer Features Ice Bucket
Interior Lighting - LED
Configuration French Door
Leveling System 2 Point Front Adjustable
Temperature Management Features Multiflow Air System with Electronic Sensors
Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
4 Split Adjustable
5 Total
Glass
Control Type Digital Temperature Display
Upfront Electronic Temperature Controls
Fresh Food Door Bins 2 Fixed
6 Adjustable with Gallon Storage
8 Clear Look
Exterior Style Free-Standing
Water Filtration GE Water Filtration 6 Month
MWF
Water Filter Indicator Light
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 1 Full-Width, Full-Extension Plastic
2 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Humidity Controlled Drawers
Multi-Level Drawers
Dispenser Internal Water
Performance Features Easily Removable Door Gaskets

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (98 Reviews)

93% of reviewers recommend this product.

Brand Loyalty

8/15/2018

I am a life long fan of GE appliances. I get a long time use out of all the GE appliances that I have owned.

Yes, I recommend this product

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perfect size

7/31/2018

Just delivered last Saturday 7/28/18. It is beautiful. Just the right size. The clear shelving is wonderful. Lots of room. We love it

Yes, I recommend this product

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Great features

7/23/2018

We spent a very long time to find the refrigerator we wanted. We read other peoples reviews really tried to find the best frigerator we could for the best price. This GE Refrigerator is every thing we wanted for our new appliance. It runs well it is quiet the drawers slide in and out easily. I like the big drawer In side. It had lots of room for our food items. The freezer is great holds a lot of food the ice maker is super.

Yes, I recommend this product

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Love inside water dispenser...kids cant break

7/16/2018

I have had my refrigerator for almost 6 months and it has had not one problem. I love all the features this refrig has especially the cold water dispenser that is inside the door.

Yes, I recommend this product

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Great product

7/8/2018

Bought this last month and have been extremely satisfied

Yes, I recommend this product

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My opinion

7/2/2018

Only had refrigerator for a couple of days like it for the most part. The plastic drawers seem cheap and the freezer drawer doesnt slide out easily

Yes, I recommend this product

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Bright and clean and wonderful

6/22/2018

We bought this refrigerator a couple weeks ago because we thought our 18 year old GE fridge was on its last leg and the price was right. We could not be happier with our purchase. This refrigerator is bright and well laid out so much better then our old side by side. It makes some funny noises we will have to get used to but overall a super upgrade to our home.

Yes, I recommend this product

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Great mid sized French Door Refrigerator

6/19/2018

We got this refrigerator about a week ago and are really enjoying the style and roominess of the French door refrigerator with bottom freezer. We used to have a side by side style and we like the wider opening that having a French door refrigerator allows. It is also nice to have all of the items in the refrigerator at eye level rather than stooping down to get food stored in baskets and shelves at the bottom of our side by side fridge. It is also handy to have the filtered water dispenser on the inside. We dont like the dispensers on the door as they take away a good amount of fridge space and also the area gets dirty and corroded over time even with regular cleaning.

Yes, I recommend this product

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Very well built

6/14/2018

Just installed and love the features. Looks amazing. Great value

Yes, I recommend this product

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Quality product and user friendly.

6/13/2018

Love the GE products. This refrigerator is so well planned re storing things.

Yes, I recommend this product

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Awesome features

6/5/2018

We just got the refrigerator but it has met our expectations so far.

Yes, I recommend this product

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Great features and lots of room

5/16/2018

I got this refrigerator in April 2018. I is an excellent choice. It has lots of room and great features.

Yes, I recommend this product

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Love everything except the ice maker.

5/1/2018

The ice maker makes too much ice and inevitably falls back down to the bottom of the freezer unit.

Yes, I recommend this product

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Love after lugging

4/24/2018

This fridge has brought me closer to my neighbors. Without them I could not take its 250lb heft inside my house. The removal of the doors and their reinstallation was very simple. Give the engineers a day off for that one. So far this fridge has brought out a love for French doors. Im a simple man with simple tastes but this fridge is making me bougie.This is the first refrigerator with a chest freezer for me and the sliding interior drawers are exceedingly convenient. The LED lights are perfect. I hear orchestral music every time I open the doors. The storage capacity is perfect for my family. In fact there is definitely room to spare.

Yes, I recommend this product

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Lovin it

4/18/2018

I absolutely love my refrigerator I would highly recommend it

Yes, I recommend this product

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apperance and quality

4/15/2018

lookingfopr similar one from previous house that we had

Yes, I recommend this product

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Great product

4/5/2018

Plenty of room insidegreat LED lightingoverall great refrigerator.

Yes, I recommend this product

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Good Refrigerator

4/1/2018

We bought this refrigerator 8 weeks ago. Overall we are happy with it except for the shelving on the inside of the refrigerator. The two center shelves slip off their runners. Because of this the shelves can be less than sturdy when placing something other than a light item on the shelves. This affects the center shelves the most.

No, I do not recommend this product

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like it but have some issues...

3/30/2018

Ive had this refrigerator for approximately 2 months. although i like it I have a few issues. These would probably prevent me from purchasing this appliance had i been aware of them. There is an issue with the location of the ice maker on/off switch. I can hardly reach it. Im 53. So either I have too many ice cubes or not enough. : There are only two shelves on each side of the box. One additional would make storage much more efficient and convenient. The button to fill a glass of water works very hard. I usually have to adjust my fingers 2 or 3 times in order to get an even flow into the glass or cup. The freezer drawer is stiff. It often makes a noise when i close it that makes me fear Ive broken something. Im thankful for the beautiful appliances that we can purchase and enjoy seeing this gleaming white refrigerator ready for my use. I also like that it dings if i dont close the door tightly

No, I do not recommend this product

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Its a GREAT refrigerator

3/30/2018

I really love the refrigerator and the looks of it. The configuration of the interior is well laid out and I like having the all the options it offers. I like that the ice and filtered water features are inside the fridge. There are just a couple of exceptions however: the door open alarm goes off after too short a time turning the ice maker on and off is a bit unwieldy and I wish there was a specific place for eggs. But none of these is a deal breaker. Overall I am very happy with my new refrigerator

Yes, I recommend this product

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Great appliance.

3/30/2018

We bought this one because we wanted the freezer on the bottom. This one works great and has plenty of room.

Yes, I recommend this product

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Value

3/30/2018

Works well. No problems. I like it. Were going to keep it

Yes, I recommend this product

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Very convenient access.

3/22/2018

This fridge is fantastic in almost every way. I bought this one with no dispenser in the door for water or ice because the ones with that feature have a huge ice machine drop that takes up half the room on the upper left side inside the door. I cant believe how much more room this one has. The only drawback is that although it is handy and effortless to slide open the bottom freezer and scoop out some ice the ice piles up and slides off into the bottom under the slide out compartments. There should be a more accurate ice maker shut off so the pile doesnt get so high. But thats a minor complaint compared to all the good stuff this unit does.

Yes, I recommend this product

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Love it

3/20/2018

Love this refrigerator I didnt want water on the exterior so water was not a priority. After receiving refrigerator we decided to hook up to water so that the ice maker was functional. We do use the interior water as well. Its a bit awkward to hold glass and press water button and difficult to do with only one of the frig doors open so kind of an energy waster in that respect. I now fill a pitcher with water and ice instead so as not having to fill just one glass at a time. Also water coming out is not very cold so putting in a pitcher solves that problem as well.

Yes, I recommend this product

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great buying expierence

3/16/2018

Purchased last month love the size and features espically water filter set up for water dispenser. the led lighting is very nice it lights up interior to see everything in the whole fridge.

Yes, I recommend this product

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GE French Door Refridgerator/Freezer

3/11/2018

The icemaker switch is too far back in the bottom freezer. Ice tray slides out when drawer is pulled out and it did dump its ice once just as I pulled the drawer out.

No, I do not recommend this product

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Great Product

3/5/2018

Great Product However I paid for ice maker hose that was suppose to be hooked up and wasnt.

Yes, I recommend this product

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Great Fridge

3/4/2018

We bought this fridge a month ago and so happy that we did. Replaced an old side by side and love the french doors. Great storage Ice maker and sleek look

Yes, I recommend this product

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Love the White French Door Frig

3/2/2018

So much space. Quiet. Perfect for our space. Love all the storage options.

Yes, I recommend this product

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Beautiful fridge

2/27/2018

Beyond impressed with this fridge. Looks amazing built well and very spacious

Yes, I recommend this product

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Love the open space in the fridge area

2/27/2018

I would have given this 5 stars except that one of the door handles broke off after just 2 months It broke while I was opening it so I know that I didnt tug hard at it like a kid/teenager might have. It took nearly 6 weeks to get a replacement not cool. Other wise I really like it

Yes, I recommend this product

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Good buy

2/27/2018

Keeps proper freezer and cooling temperatures consistently. Doors and drawers close and open easily and reasonably smoothly. No operational issues. Quiet operation. Ample food and freezer capacity for its dimensions. Concerned that shelves and drawers seem to be light duty not solid enough to be durable but no problems during first two months.

Yes, I recommend this product

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Holds a ton

2/26/2018

Runs great quiet and holds a lot. You can see all you have too

Yes, I recommend this product

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Wife is happy

2/25/2018

this refrigerator was installed yesterday it looks beautiful your kitchen in it made ice w with the coil of the water with the coil of the hose in side refrigerator so you can get a glass of cold water so far so good

Yes, I recommend this product

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perfect size

2/23/2018

I bought this is in october and I am so happy with it. I love the freezer drawer and the bottom drawer of the fridge part. We store soda on one side and vegies on the other. It fits perfect. Plus all the shelves are adjustable and that is great for larger jugs of juice and milk.

Yes, I recommend this product

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Excellent Storage

2/14/2018

What an excellent purchase Our last fridge broke and we were looking for one that was bigger had an ice machine and in unit water. This one was perfect and fit within our budget. There is even a feature that beeps if the fridge doors are left open which is great when you have kids

Yes, I recommend this product

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So happy

2/11/2018

My husband and I just purchased this refrigerator and we are so happy with it. It is very spacious and well made. I love how bright the lights are in the refrigerator. Weve very impressed.

Yes, I recommend this product

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Great fridge.

2/10/2018

Refrigerator has lots of space easy access due to French Door style. Freezer has good capacity and easily accessed as well

Yes, I recommend this product

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Great buy

2/10/2018

I enjoy being able to find what I want. Just the right size for two.

Yes, I recommend this product

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Efficient use of space

2/9/2018

No problems and much quieter than previous refrigerator even on a wood floor that carries sound.

Yes, I recommend this product

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Quiet fits in old home-A few minor complaints.

2/6/2018

Overall great refrigerator so far. It replaced an ancient refrigerator that finally stopped freezing adequately. Fits in our small 1941 kitchen refrigerator space ok although we still had to saw out part of the cabinet above it to make it fit. The fridge is very deep I assume this is how they get so much cubic foot space in this fridge and with the refrigerator portion on top it is a bit of a reach to the back of the refrigerator top shelf. Which is why I wish all the shelves were pull out drawer style shelves. This is my main complaint. Another issue is that all the shelves are right or left sided thus you cannot switch the placement from side to side. I wanted to put the adjustable/Retractable shelf on the left instead of the right. No can-do. Another issue is that the height adjustments are only in a few set location increments not the multiple inch adjustments that older refrigerators used to provide and so configuration is not as customizable for height. This is my second complaint. You have to make sure the doors shut completely and do not spring back open otherwise there is an annoying door open beep that starts up if you leave the doors open but I suppose this is useful somehow. The freezer drawers could be a bit more accessible and open completely but not a huge problem. On the plus side it seems to be quiet and keeps things cold and frozen. For a less expensive refrigerator it does the job. Hopefully it will last

Yes, I recommend this product

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Like all the features what Ive been wanted.

2/2/2018

Its been about a month since I bought this one and its been working great. Fits my space and my need with all the features I want .I am happy with my choice.

Yes, I recommend this product

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Good Frig but the provisions for bottles is poor

1/31/2018

This frig has many modern conveniences like door alarm great temperature controls but it has poor provisions for drink bottles like 1/2 gallon milk. There is a half shelf/full shelf that adjusts to allow up to about 2 bottles. The door shelves are adjustable to allow bottle installation. However the adjustments are so poorly designed and few in number that when adjusted to take milk for example the shelf below is so close that one can get nothing in the next lower door shelf. Moreover the large area above the 1/2 gallon of milk is a total waste. The problem comes from poorly designed door shelf adjustment system. The plastic lock tabs are entirely too infrequent. The door shelving system needs to be totally redesigned. Next there needs to be a second adjustable half/full shelf added to the interior shelves. Moreover the interior shelves need more adjustment levels available.

No, I do not recommend this product

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Ok refrigerator

1/23/2018

We have had this refrigerator for 2 months now. It is quiet has good lighting and cools well. Shelving does not have enough adjustment. shelves have either way too much room between them or just short of what is needed for normal items like salad dressing milk jugs etc. Inside water dispenser is a joke it takes 25 seconds to fill a 12 oz glass. door open not very energy efficient. Like the French doors and bottom freezer.

No, I do not recommend this product

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Well layed out nice features

1/21/2018

Great layout plenty of space. Keeps ice fresh. Always clean cold water available.

Yes, I recommend this product

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Water dispenser

1/13/2018

I should have purchased a model with on outside water dispenser. This model has dispenser in awkward spot. Cannot be energy efficient with the time the door must be open to fill a water glass. Other than that love the refrig.

No, I do not recommend this product

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great features

1/13/2018

been using this for about two months works well. features are great

Yes, I recommend this product

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GE French Door Refrigerator

1/8/2018

We just had our new GE fridge delivered on 1/06/18 and we love it The lighting is perfect we can see everything in our fridge. We also have a inside filtered water line that we can get fresh cold water from we really like this feature.

Yes, I recommend this product

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French door fridge

1/1/2018

Love the LED lighting in this fridge. You can see everything in the fridge. The space in this model is great-room for all the groceries

Yes, I recommend this product

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Its great for an old house with a lot of people

12/31/2017

We live in a fifty year old house and it took months for us to find the right one that fit our large family that would fit in the space. Its further out from counter depth than our last fridge but honestly I couldnt ask for anything better. I love the space compared to our last two kinds -side by side and top fridge models. The drawer freezer is super convenient we only store a few things here because we have an upright freezer in the garage. It keeps things cold and fresh and Im shocked at how well a huge grocery shopping trip will fit. I also like the water inside the fridge its different but good. Im pleased.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


33" width

A compact design fits in smaller spaces, yet still offers the large storage capacity of a French-door refrigerator


Internal water dispenser uses MWF or XWF replacement filter

Delivers filtered water with one touch


LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Factory-installed icemaker

Refrigerator comes ready to automatically create ice


Quick Space shelf

Quickly slides out of the way to make room for tall items


Two humidity-controlled drawers and full-width adjustable-temperature drawer

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool setting

Drops interior temperature to maintain freshness after frequent openings


Door alarm

Enjoy peace of mind knowing the refrigerator door is never left open


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures

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