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GE Appliances Logo

GE® ENERGY STAR® 20.8 Cu. Ft. French-Door Refrigerator

Model # GNE21FMKES

 4.5 out of 5 (48 Reviews)

Available in 2 Color(s)

Regular Price $1,650

Our Price $1,643

After Applicable Rebates

Our Price

$1,643

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


30" wide
LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Factory-installed icemaker

Refrigerator comes ready to automatically create ice


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Door alarm

Enjoy peace of mind knowing the refrigerator door is never left open

Features:

  • LED lighting
  • 30" wide
  • Factory-installed icemaker
  • Advanced water filtration uses MWF or XWF replacement filter
  • Upfront temperature controls with actual temperature display
  • Door alarm
CAPACITY
Total Capacity (cubic feet) 20.8
Fresh Food Capacity 14.8
Freezer Capacity 6.0
FILTER
App Filter - Capacity Refer Large (20-24 cu. ft.)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser No
App Filter - Icemaker Yes
APPEARANCE
Handle Color Stainless Steel
Exterior Design Contoured Crown Doors
Hidden Door Hinges
Handle Design Designer Style
Textured Steel Case Case Only - Dark Gray
Color Appearance Slate
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
ECONOMICAL / QUIET
Cabinet Liner ABS
WEIGHTS & DIMENSIONS
Net Weight 210.0
Case Depth Without Door 29.75
Side Air Clearances 0.125
Depth Without Handle 34.125
Overall Depth 36.625
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 68.625
Overall Width 29.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 37.875
Approximate Shipping Weight 232.0
Depth with Door Open 90° 46.125
FEATURES
Freezer Cabinet Drawer Features Freezer Drawer
Filter Location Upper right corner
Icemaker Factory-Installed
Door Liner HIPS
Fresh Food Features Interior Lighting - Dual Level LED
Door Alarm Yes
Freezer Features Ice Bucket
Interior Lighting - LED
Configuration French Door
Leveling System 2 Point Front Adjustable
Temperature Management Features Multiflow Air System with Electronic Sensors
Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 2 Adjustable
2 Full-Width
3 Total - Glass
Control Type Digital Temperature Display
Upfront Electronic Temperature Controls
Fresh Food Door Bins 2 Fixed
6 Adjustable with Gallon Storage
8 Clear Look
Exterior Style Free-Standing
Water Filtration GE Water Filtration 6 Month
MWF
Water Filter Indicator Light
XWF (on select models manufactured after June 2018)
Freezer Storage Baskets 1 Full-Width, Full-Extension Plastic
2 Total
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Humidity Controlled Drawers
Multi-Level Drawers
Dispenser Non-Dispenser
Performance Features Easily Removable Door Gaskets

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (48 Reviews)

83% of reviewers recommend this product.

Love the set up.

8/13/2018

We have bought 4 Ge appliances. Very Happy with all. Will continue to replace with same GE brand.

Yes, I recommend this product

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happy so far

7/18/2018

We bought this on the 07/14/2018. When I started to transfer my food from my old fridge to the new one I didnt expect everything to fit but most of it did its bigger than it looks. It is a little hard to find space for all the tall items. This is my only complaint so far. The slate color looks great with my lighter colored oak cabinets.

Yes, I recommend this product

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great buy

7/2/2018

i love the space and design. a place for everything. i love the look of the slate finish.

Yes, I recommend this product

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Great features

6/10/2018

It was everything I looked for color efficiency and product review

Yes, I recommend this product

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Energy efficient spacious

6/4/2018

Got my new fridge last week. love it It is the smaller version of the french door/bottom freezer GE fridge 30 but doesnt seem at all smaller than the larger ones 33 or more for the side by side ones. Love it It looks very nice and I can organize it very nice. Now I have the complete set fridge electric range dishwasher and over the range microwave - all slate finish. Looks very nice.

Yes, I recommend this product

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A thing of Beauty....

5/16/2018

Just got this delivered and installed yesterday and aside from looking handsome in slate it cooled down super fast. 21 cu ft and it has a ton of room the french doors actually close tight and the freezer on the bottom is more spacious than it looks. I just went with the inside ice maker because I hate when someone gets ice and water in the door and then lets it drip all over. The slate finish is great no fingerprints just the handles are stainless but I can live with that. Its just great looking in and out has nice deep drawers for fruit and produce a wide drawer for cold cuts and stuff and glass shelves. Gallon storage in the doors is great too. I hope I get lots of years out of this one.

Yes, I recommend this product

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Disappointing

4/30/2018

Had to buy this size to fit current space disappointed it does not have a water dispenser .

No, I do not recommend this product

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Very convienent top freezer Ample space

4/7/2018

I love this refrigerator The ample space and brightly lite interior is like a breath of fresh air I like going into my refrigerator now. I have absolutely no clutter because the shelving is so well organized. All the products are easily viewable and very convient to find.The bottom freezer is bright with 4 LED lights. GE put a new spin on Let their be light Thank you for such a well thought out and beautiful product.

Yes, I recommend this product

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EXCELLENT FEATURES

4/6/2018

I just bought this refrigerator after doing some significant research and compassion with other refrigerator and found this model had the best features style and compact for what I needed and best of all it had the best pricing

Yes, I recommend this product

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Not very flexible storage space

4/3/2018

First the refrigerator looks pretty and it works well. The downside is that if you are a family who has a gallon of milk a carton of OJ and then a pitcher of juice then the refrigerator cant store that many tall items. The real issue is the shelves are not very flexible on the inside so you cant fit anything tall on them not even ketchup salad dressing etc.. Our older refrigerator that we emptied out to fill this one held more and cost a fraction of the price. Id have expected better storage options for a refrigerator in this price range. Another minor annoyance is the casters are not height-adjustable. So you have to crank a foot down which then makes it much more work to slide the refrigerator out for service. Again something that GE should have thought about better for an appliance that is this expensive. Attached is a picture of when we moved everything over to the new fridge and the pitcher of juice just wouldnt fit.

No, I do not recommend this product

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Great features

3/24/2018

We put a bar in our finished basement with a wine refrigerator and a narrow refrigerator for pop beer drink mixes etc. We also use it for extra cold food storage. I really like the interior lighting the bottom freezer and the storage shelves in the door. The main shelves are clear and easy to see whats on each shelf. We really like the new slate color as it doesnt show fingerprints.

Yes, I recommend this product

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great features

3/15/2018

love the room that it gives me in the 30location were I had to put it.

No, I do not recommend this product

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Design Features

3/9/2018

The ability to place taller items on shelves is very restricted and the space on the doors limited on width.

No, I do not recommend this product

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DAY one.... So Far HAPPY

3/7/2018

Day one..... WALLA WALLA.....Looks great.... with All Back drops.... Quality... Clean... Capacity...

Yes, I recommend this product

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Love my new appliances

3/5/2018

Love the look of my new appliances Love the french door style and the slate color

Yes, I recommend this product

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Good but not great

2/23/2018

Bought this bumped it with broom handle and it dented the side of the door. Very thin metal. Ice maker over fills but other than that it is nice.

Yes, I recommend this product

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Nice

2/11/2018

Part of kitchen remodel in Nov. 2017. Very happy so far. Really like bottom freezer--had side by side before. Only wish that shelves could be rearranged without total removal--in older models you could simply tilt the shelves. I guess thats the price of innovation and prgress.

Yes, I recommend this product

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Great color and features

1/27/2018

I like the freezer on the bottom feature. Great room in the refrigerator section.

No, I do not recommend this product

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Refrigerator

1/23/2018

Very happy with it would recommend. Had it a little over 2 months

Yes, I recommend this product

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Love it...

1/10/2018

Have it for 2 months. Very quiet and seals up great. This fridge is exactly what is wanted and expected.

Yes, I recommend this product

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Love it

1/10/2018

Weve had our fridge for a few months now and we love it. There is so much room in it.

Yes, I recommend this product

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BEAUTIFUL

12/24/2017

We purchased this refrigerator after much research. I love it Very quiet and it is just beautiful to look at. The space inside is amazing

Yes, I recommend this product

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Great refrigerator

11/16/2017

Love my new refrigerator . Lots of room and super easy to keep clean

Yes, I recommend this product

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Nice Refrigerator

11/15/2017

This is a really nice refrigerator. It has good storage a nice lower drawer the width of the unit for deli meats and cheese. The only minor draw back is a lack of storage for tall bottles. It does have a upper shelf that can be adjusted back to allow tall items to be placed on the shelf below. Overall my family loves the appliance

Yes, I recommend this product

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very happy

11/3/2017

We didnt have room for the fridge with the dispenser but are very happy with the ice maker the extra internal light style and the color slate. Only I wish the door didnt come out wider than the stated width as we could not make use of the space.

Yes, I recommend this product

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Totally love everything about it

10/28/2017

Got it in August Has so much more room inside than our old one. Like the freezer on the bottom. Love the color

Yes, I recommend this product

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Very nice

10/22/2017

We liked the design and layout. Great lighting shelving is flexible and convenient. We should have got the water dispenser

Yes, I recommend this product

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Wasted space

10/7/2017

I bought this because it completed the look of the slate appliances. The French doors are a waste of space and a hassle to have to open both to access shelves. The freezer pulls straight out. Wasted space there also. Items get piled on and forgotten. Looks pretty is its best feature.

No, I do not recommend this product

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New refrigerator

10/1/2017

Very happy with this product. Fits great in my kitchen. Love the color.

Yes, I recommend this product

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Awesome build.

9/29/2017

I bought this fridge a few months ago and am extremely happy with it.

Yes, I recommend this product

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Its Beautiful

9/27/2017

Our old one was 21 years old it was time for new one. What an awesome refrigerator. My wife is very happy.

Yes, I recommend this product

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Stunning and spacious

9/27/2017

Our Fridge broke and we had not choose but to go buy a new one. As for many of us its never fun or easy to buy a fridge but I must say this was a well worth purchase. This fridge is not only beautiful but has a lot of space. The lighting is great and most importantly it is a very light fridge to move when needed. Highly recommend this product.

Yes, I recommend this product

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So far Im happy with my purchase.

9/25/2017

I got this frig about a week ago and there are many things to love about it. The ice maker does a good job keeping up with my needs. The lighting make it easy to find everything. And it seems to keep my fruits and veggies fresh longer. I wish the freezer was a little larger but atleast with this one I wont have items lost in the in back.

Yes, I recommend this product

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Great Appliance

9/25/2017

I love all the features it has compared to my much older fridge.

No, I do not recommend this product

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Beautiful functional refrigerator

9/24/2017

Perfect size...extremely functional....beautiful to look at....Spacious

Yes, I recommend this product

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Perfect fit

9/13/2017

I was stressed bout the fit due to limited space but it fit and I lov it....But the covering to ship it is way to hard to get off Im still picking pieces off almost 2 months later

Yes, I recommend this product

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Beautiful fridge.

9/1/2017

Very pleased. Quality and looks. Slimstyle by has plenty of room. Love the dark grey color

Yes, I recommend this product

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Problems the first week we had it.

8/25/2017

Still waiting for a part to come in. Afraid to use it for anything but drinks until it gets fixed.

No, I do not recommend this product

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Beautiful no fingerprints seen except on handles

8/22/2017

Ice maker not working right within 3 days of delivery had to fix everything else is good so far got covers for handles and now no fingerprints anywhere

Yes, I recommend this product

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So Far So Good

8/18/2017

Miss the butter dish door. The shelf level choices make it tight for instance a Brita pitcher especially since the overhead light lens reduces height even more. Extremely quiet even the icemaker.

Yes, I recommend this product

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My review

8/16/2017

My only complaint would be the shelving space inside the fridge. Other than that I am really loving it.

Yes, I recommend this product

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CONSUMER

7/28/2017

FIRST DAY BUT LOVING IT ALREADY. HAVE SERVERAL OTHER GE PRODUCTS AND LOVE THE QUALITY. KEEP UP THE GOOD WORK GE

Yes, I recommend this product

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Bright interior. Easy to see food items

7/27/2017

Goes with antique bronze finishes. New slate color. Very modern and pretty

Yes, I recommend this product

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Great for a tight space

7/7/2017

This product is perfect for a 30inch spacel Also great features for a relatively small fridge.

Yes, I recommend this product

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LOVE THE COLOR

7/7/2017

We bought this refrigerator 1 month ago to replace another GE refrigerator. We have a smaller kitchen and the refrigerator space is narrow. This refrigerator is perfect for a smaller kitchen and suitable for a family of 4. It is narrow but it is deep so you have plenty of shelf space. By the way the slate color is great.

Yes, I recommend this product

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VERY ROOMY

6/29/2017

Very pleased with my purchase. Bought about a month ago. Had a side by side and no comparison to this nice fridge. Its like having a bigger house in a nice neighborhood

Yes, I recommend this product

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Love the color

6/22/2017

Got it today its beautiful Love the slate color spacious enough for me.

Yes, I recommend this product

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Great looking inside and outside

6/19/2017

We just received our new refrigerator and it looks and works great. It was a tight fit for our 30 wide cabinet but the installer helped us move a cabinet over just a little bit to make it work. One slight appearence issue. The French doors do not quite lineup together vertically top-to-bottom. One is slightly taller than the other. Im hoping GE will fix or tell us how to adjust.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


30" wide
LED lighting

Find exactly what you've been looking for under crisp, clear lighting


Factory-installed icemaker

Refrigerator comes ready to automatically create ice


Advanced water filtration uses MWF or XWF replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Upfront temperature controls with actual temperature display

Easy-to-reach controls display accurate temperatures


Door alarm

Enjoy peace of mind knowing the refrigerator door is never left open

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