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GE Appliances Logo

GE® 4.9 DOE cu. ft. Capacity RightHeight™ Front Load ENERGY STAR® Washer with Steam

Model # GFW490RSKWW

 4.0 out of 5 (52 Reviews)

Available in 3 Color(s)

Regular Price $1,300

Our Price $1,293

After Applicable Rebates

Our Price

$1,293

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


RightHeight® Design with Built-in Pedestal

Comfortably load and unload clothes, and use the top as a folding or drying surface, with this factory-installed pedestal


Time Saver

When you need to get a full load of clothes clean in only 37 minutes


Steam Assist

Penetrates deep into fabric fibers, loosening stains like tomato and grass, yet protects your fabrics


Stain Removal Guide

Clean the most common stains with preprogrammed settings that modify any cycle to help remove stains like blood, tomato, wine, dirt, grass or coffee


Internal water heater

Increases wash temperature to reduce bacteria and provide better cleaning for the really tough stains


Sanitize cycle

Feel comfort knowing clothes are sanitized* and 99.9% of bacteria has been removed thanks to an internal water heater that boosts the water temperature*Certified by NSF Protocol P172 Sanitation Performance of Residential Clothes Washers


Precision Dispense

Great cleaning performance is enhanced with a dispenser that distributes fresh detergent multiple times throughout the wash


Allergen cycle

Remove up to 99% of pet dander and dust mite allergens* with this cleaning cycle that reaches 131°F *Meets NSF Protocol P351


Adaptive Vibration Control

Considers floor type and location of washer in the home to adapt and optimize spin patterns, reducing vibration and sound


eWash Cold Wash Technology

Energy-saving option uses a cold water wash on select cycles without sacrificing performance


LED washer basket light

Find every last sock with a bright LED light that effectively lights the wash basket


Bulky Items

Convenient cycle for comforters and pillows


Active wear wash cycle

Finding the right setting for workout clothes is no sweat thanks to a cycle designed specifically for cleaning performance fabrics


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

Features:

  • RightHeight® Design with Built-in Pedestal
  • Time Saver
  • Stain Removal Guide
  • 10-year warranty
  • Steam Assist
  • Internal water heater
  • Sanitize cycle
  • Precision Dispense
  • Allergen cycle
CAPACITY
Total Capacity (cubic feet) 4.9
Wash Basket Type Stainless Steel - Tilted
FILTER
App Filter - Overnight Dry No
App Filter - Pedestal Built In Riser
App Filter - Steam Yes
App Filter - Capacity Washer Large (4.1-4.9 cu. ft.)
App Filter - Product Type Washers Front Load
App Filter - Single Item Cycle No
APPEARANCE
Front Serviceable Yes
Handle Chrome Pocket Handle Door
Installation Side-by-Side
Door Style See-Thru Glass
Color Appearance White
Trim/Accents Chrome Accents
Chrome Knob with Rubber Grip
POWER / RATINGS
Circuit Breaker or Time Delay Fuse 15 or 20 Amp
Volts/Hertz 120V; 60Hz
Motor Speeds Variable
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year motor
Labor Warranty Limited 1-year entire appliance
Limited 10-year motor
ECONOMICAL / QUIET
Quiet Package Quiet-By-Design
ACCESSORIES
Fill Hose WH41X10207 (sold separately)
WEIGHTS & DIMENSIONS
Net Weight 279.0
Overall Depth 34.4
Overall Width 28.0
Overall Height 47.0
Approximate Shipping Weight 295.0
Depth with Door Open 90° 52.0
FEATURES
Style Front-Loading
Whites Cycle Yes
Colors Cycle Normal
Wash/Rinse Temperatures 5
Washer Options/Settings Delay Wash up to 24 hours
Extra Rinse
My Cycle
PreWash
Stain Removal Guide
Steam
Time Saver
Tumble Care
Optional Soil Levels Extra Heavy
Extra Light
Heavy
Light
Normal
Water Heater Yes
Additional Washer Features Adjustable Leveling Legs
LED Basket Light
Vibration Control Yes
Control Type Rotary-Electronic w/LEDs
Pedestal RightHeight™ Design Built-in
Spin Speeds 5
Steam Assist Yes
Number of Cycles 13
Receptacle Type 3-Prong Grounding
Maximum Spin Speed 1250 RPM
Stain Removal Guide Yes
Steam Yes
Delicates Cycle Delicates/Hand Wash
Water Levels Adaptive Fill
Washer Cycles Active Wear
Allergen
Bulky Items
Cold Wash
Delicates/Hand Wash
Normal
Quick Wash
Rinse + Spin
Sanitize
Small Load
Towels & Sheets
Tub Clean
Whites
Washer Control Features Add Garment
Adjustable End-of-Cycle Signal
Control Lock
Control Sounds On/Off
Cycle Status Indicators
Digital Cycle Countdown
Adaptive Capabilities Adaptive Fill
Adaptive Logic System™
Advanced Vibration Control
Automatic Temperature Control
Dispenser Bleach Timed Flow Through
Detergent (Liquid/Powder) Timed Flow Through
Fabric Softener Timed Flow Through
Pretreat Flow Through

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.0

out of 5 (52 Reviews)

75% of reviewers recommend this product.

User Friendly

7/23/2018

Im so happy that I bought this right height front-loading model. It looks great in my laundry room and is taller so you dont have to purchase the stand. I appreciate all of the washing options available for all types of laundry and the machine is fun to operate. Yes I said fun

Yes, I recommend this product

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works great

7/20/2018

I like all the features and the final spin practically drys the clothes. It saves allot of drying time.

Yes, I recommend this product

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Initial customer satisfaction high

7/15/2018

With two days of use my initial customer satisfaction is high. The machine is stable quiet easy to use and understand and appears to so its job well. It plays a happy tune when the cycle is complete rather than an irritating buzzer...nice

Yes, I recommend this product

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GREAT FEATURES

7/14/2018

My old one broke and got one just like it. It seems to be a very nice appliance and does a great job

Yes, I recommend this product

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Bad purchase

6/27/2018

We are on our second one of these washers and wished we never bought one. After two years the first ones bearings went out after gradually sounding like a jet engine. We were told it was a fluke thing and never happens so we bought another one to give it another try and since it was going to cost more than the price of a new one to have the old one fixed. Now after having the new one for only FOUR MONTHS it happened again. Frustrating At least this time its under warranty yet but its apparent that were going to have more problems with it in the future. The repairman even said hes dealt with this a lot with this model. Then why are they still selling it?

No, I do not recommend this product

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Great size and features

6/23/2018

I just replaced 13 year old Washer and Dryer. Looks good great new features. Works really well. Energy efficient.

Yes, I recommend this product

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Its great

4/25/2018

Washes better then expected. Clothes come off barely wet. Like when you put it in the dryer and forgot it was on light instead of normal and check on it 20 mins later.. Thats how i feel the clothes come off the washer. It is slow but thats all front loads. Happy with the product.

Yes, I recommend this product

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Great features and size

4/24/2018

Just installed it....loved the way it operates and very quite

Yes, I recommend this product

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Quiet and spins clothes to dry

4/22/2018

My home warranty chose this product for me whe our non GE appliance broke down

Yes, I recommend this product

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Big size but poor quality

4/17/2018

We bought this top of the line unit and it failed three years down the road. The diagnostic was that its unable to be repaired so no we have to buy a new one. We certainly did not get our investment back.

No, I do not recommend this product

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Awesome washer

4/12/2018

Bought this washer 1 month ago. Love it. Large capacity can wash bed comforters no problem. Is quiet too.

Yes, I recommend this product

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Great features

4/5/2018

I bout this several weeks ago and love the time savor option

Yes, I recommend this product

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Did not last but two years

4/4/2018

Bad machine overall. No parts available to get it fixed

No, I do not recommend this product

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Awesome washer

3/27/2018

The variety of settings make this washer wonderful Its been great and easy to use.

Yes, I recommend this product

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Moderately content

3/26/2018

Cycles are very long typically well over an hour. The dispenser drawer retains water that must be emptied to accurately measure detergent and softener liquids. Hair pet fur and small debris accumulate on the door and under the gasket with no easy way to remove it. A filter would be better. But the machine gives me clean laundry and does not go out of balance like top-loaders. Hopefully it will last a long time.

No, I do not recommend this product

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Great Washer

3/22/2018

Washer installed on January 26 2018... Started washing immediately... Has a light inside the washer so you can see inside the drum when removing items... a great feature... washers delicate to bulky items with no wash or spin problems... have had other brand of washers... this is the best

Yes, I recommend this product

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So far so good

3/22/2018

I came from a 3.7 ft. front end load washer form GE. That used to do an excellent job on my clothes. I work in construction and tinker in the garage with cars so needless to say my clothes get dirty and greasy. This New unit I can wash more clothes because of its bigger capacity and I didnt think it could get my clothes any cleaner and remove any grease stains as well but it has I have several throw blankets that my dog likes to sleep on I washed thwm on the allergen cycle and they come out fur free and smelling fresh and clean.

Yes, I recommend this product

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Read reviews before purchasing

3/19/2018

I loved the height and features of these models. But the washer has only lasted me 3 years. Bearings have gone out occasionally holds water in dispenser and have to manually turn off or it will continue to spin. Displeased due to the cost of these units and not holding up longer.

No, I do not recommend this product

Easy to use

3/18/2018

Have washer and dryer and the energy saving is great. No more long cycles

Yes, I recommend this product

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It does so much

3/15/2018

I love my new washer. I look forward to washing clothes its not a chore when you really enjoy what you are using. Love it

Yes, I recommend this product

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Fantastic washer

3/8/2018

Works great Clothes come out almost completely dry after the spin cycle which makes it easier on our dryer

Yes, I recommend this product

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Great product

3/2/2018

Nice variety of settings and very quick to wash. This has been a great product for our family of four.

Yes, I recommend this product

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Right Height right name

2/28/2018

The washer is a great height to work with and retrieve items when removing them. Most of the features are very good and that is why we chose this one over a couple of other brands. It also looks good. I love being able to wash my king size bedding without it being crammed in. It really has room to move and actually get clean. First two loads I washed was all of the blankets pad and sheets. Marvelous A problem is the noise level of the alarm bells just too mild unless nothing else is making ANY noise in the house. Another thing that is more an irritant than a real problem is when the cycle is finished there is usually water filling the portion for water softener. When I open it to fill the detergent dispenser I have to close open it several times rather quickly to get that standing water removed.

Yes, I recommend this product

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right height

2/25/2018

The height is great since I am 64. Cleans clothes very well and very adjustable for any clothing.

Yes, I recommend this product

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Perfect Washer

2/23/2018

I purchased the set a couple of months ago. They are the perfect height for loading and unloading. The washer has all the features you could want. The size is perfect for large loads and king size bedding. Clothes always come out clean and with minimal moisture which decreases dry time

Yes, I recommend this product

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Nice machine

2/16/2018

Love everything about it except it wont spin out bathmats.

Yes, I recommend this product

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Easy to Use

2/5/2018

We have used it for 3 months and are very happy with it.

Yes, I recommend this product

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Great everything

1/31/2018

Great everything nice lights and sounds and very quiet

Yes, I recommend this product

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Nice washer

1/10/2018

The only dissapointment is I thought a new washer would run faster for some reason. A regular load takes over an hour unless you choose the express wash.

Yes, I recommend this product

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Great item

1/6/2018

I just got it a love it already it looks good wash good I truly love it

Yes, I recommend this product

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So Far Impressive

1/1/2018

So far this washer is very impressive. I went from a washer with a center agitation to this one. I am amazed at how efficient and how clean my clothes come out. For dingy whites the steam feature helps get the whites back again. Salesman recommended we leave the door open after using and wipe the gasket down. This will help with any potential mold/mildew issues. I have been able to do fairly large loads with no problem.

Yes, I recommend this product

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Easy to load great features

12/30/2017

I bought this a few months ago. Very happy with the GE product line... glad we got rid of the old in with the new

Yes, I recommend this product

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Washer dead after 1.5 years

12/27/2017

The first washer I received was replaced within 3 months with due to the rubber part in the door going bad. I noticed the replacement had a completely different type of rubber. This washer lasted 1.5 years due to the drum/bearing needing to be replaced. Very disappointed and feel as though there is something wrong with this model as it is not made anymore and so many people had similar issues. GE offered a reduced price about half price for the new one which made me take it but should have pushed further to get more information on the issues.

No, I do not recommend this product

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Great features.

12/27/2017

Bought about two months ago. Very happy with. Havent tried all the features yet.

Yes, I recommend this product

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Love the Washer

12/9/2017

Out of the front load washers Ive had this one is my favorite. I was concerned that it would be complicated to use with all the cycle options but it is by far very easy yo use. Also I love the fact that it is big enough to handle king size bed mattress covers Now I dont have to go to the laundry mat. Another great thing about the washer is that it does not wrinkle the clothes. My previous washer would wrinkle clothes really bad even on a medium spin cycle. This washer does great on spin cycle even on max.

Yes, I recommend this product

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OK- Like the options for different loads

12/8/2017

During the spin cycle it sounds like a threshing machine knocking and shaking. Have had it checked by GE service and was told it is normal. The machine needs to get up to 80rpms before it balances out. Hard to believe as this is not the first GE washer I have had and never have I had this problem. Very disconcerting since I have only had it 3 months. It has done this from the get go. Would not get it again. I do like the options and the time saver

No, I do not recommend this product

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Thoroughly disappointed

12/3/2017

Bought this GE front load washer little over 1 year ago. Soap softener dispensers retained water after wash cycle. After several failed attempts to fix it was replaced and same trouble with new one I give up but done with GE.

No, I do not recommend this product

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Washer

12/1/2017

Washer does a good job in cleaning the clothes and the preparation is excellent.

No, I do not recommend this product

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Clothes feel great

11/18/2017

I love this washer dryer set... the different settings work great like the sheets and towels tumble in both directions to avoid knotting

Yes, I recommend this product

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Love

11/9/2017

Great overall washer very quite. Love the built in pedestal.

Yes, I recommend this product

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Great features

11/5/2017

The washer is easy to use and with all the different wash cycles it takes the guess work out of laundry.

Yes, I recommend this product

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Works well so far

10/30/2017

Have only used 1 week. I like the fact that it sits higher than most front load washers.

Yes, I recommend this product

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Leaking

10/26/2017

First time that the washer was used water started running out the bottom of the washer. The water ran down the wall into the basement. Now the washer and the wall need to be repaired. I bought it because it was made in America. Im totally disgusted.

No, I do not recommend this product

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Washer Problem

10/19/2017

Drum bearing broken after only 16 - 18 months. Detergent does not dispense properly.

No, I do not recommend this product

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Problems early on

10/19/2017

Bought the set in May. Started having issues with the unit shutting down and the power light would flash on and off constantly. None of the controls would work and the door stayed locked. The only way to stop this was to unplug for 30 seconds and plug back in. Called for service and the selling dealer was quick to respond. Of course parts had to be ordered. While waiting for parts to arrive the problem got worse and the power light would start flashing even when the washer was not in use. We keep the unit unplugged now. Part is in and will be installed next week. Hopefully it will cure the problem. Im sorry I didnt buy the old school top loading non electronic washer that I never had a problem with.

No, I do not recommend this product

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Great Washer

10/16/2017

High quality washer. Cleans dirt and dog hair well. Clothes are coming out much nicer than our old washer. Many great washing cycles.

Yes, I recommend this product

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Some issues

10/15/2017

Purchase about 60 days ago. Starting making noises like a tick tick and the drum was vibrating a lot. Service technician found a bad shock absorber. The part is on order. Other than that the washer performs pretty good.

Yes, I recommend this product

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Makes life easier

10/13/2017

We bought a top load washer 2 years ago and had problems with it every week. Got this GE front load washer and it has made life so much better. You set it and it does everything. No going out of balance no timing out on spin cycle. And it has a built-in stand. We are very pleased.

Yes, I recommend this product

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Love

9/28/2017

Ive had my washer for three months and I absolutely love it Very pleased with every feature

Yes, I recommend this product

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So Impressed pardon the pun with this washer

9/25/2017

Have only had this a few days and it is amazing. Got hand towels with years of grey residue on the ends completely white again. Easy to use and understand and QUIET

Yes, I recommend this product

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  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


RightHeight® Design with Built-in Pedestal

Comfortably load and unload clothes, and use the top as a folding or drying surface, with this factory-installed pedestal


Time Saver

When you need to get a full load of clothes clean in only 37 minutes


Steam Assist

Penetrates deep into fabric fibers, loosening stains like tomato and grass, yet protects your fabrics


Stain Removal Guide

Clean the most common stains with preprogrammed settings that modify any cycle to help remove stains like blood, tomato, wine, dirt, grass or coffee


Internal water heater

Increases wash temperature to reduce bacteria and provide better cleaning for the really tough stains


Sanitize cycle

Feel comfort knowing clothes are sanitized* and 99.9% of bacteria has been removed thanks to an internal water heater that boosts the water temperature*Certified by NSF Protocol P172 Sanitation Performance of Residential Clothes Washers


Precision Dispense

Great cleaning performance is enhanced with a dispenser that distributes fresh detergent multiple times throughout the wash


Allergen cycle

Remove up to 99% of pet dander and dust mite allergens* with this cleaning cycle that reaches 131°F *Meets NSF Protocol P351


Adaptive Vibration Control

Considers floor type and location of washer in the home to adapt and optimize spin patterns, reducing vibration and sound


eWash Cold Wash Technology

Energy-saving option uses a cold water wash on select cycles without sacrificing performance


LED washer basket light

Find every last sock with a bright LED light that effectively lights the wash basket


Bulky Items

Convenient cycle for comforters and pillows


Active wear wash cycle

Finding the right setting for workout clothes is no sweat thanks to a cycle designed specifically for cleaning performance fabrics


10-year warranty

Rest assured knowing your washer is backed by a 10-year warranty

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