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GE Appliances Logo

GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator

Model # GFE28HSKSS

 4.6 out of 5 (53 Reviews)

Available in 2 Color(s)

Regular Price $2,999

Our Price $2,699

After Applicable Rebates

Our Price

$2,699

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness

Features:

  • Full-width, electronic temperature-controlled drawer with colored LED lights
  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • TwinChill evaporators
  • Showcase LED lighting
  • Quick Space shelf
  • Turbo Cool and Turbo Freeze settings
CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.66
Freezer Capacity 9.17
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Stainless Steel
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Stainless Steel
Adjustable Rollers 2
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 370.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 34.75
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 390.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (7)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
3 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass with Silver Trim
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Adjustable Humidity
3 Total
Electronic Temperature Control w/ Colored LED Lighting
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (53 Reviews)

94% of reviewers recommend this product.

It is perfect.

12/13/2018

I love the looks and style. It seems very well made.

Yes, I recommend this product

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Love this refrigerator

12/9/2018

This is a great refrigerator We looked at a lot of different ones and this was the winner. Worth every penny and we love the inside shelves. The bottom drawer freezer has to levels which is great for packing items. My ONLY complaint is the ice/water dispenser on the door. The water is great but when you select ice cubes crushed or cubed they come out fast and furious and end up all over the floor. Even if I hold the glass Im filling right up to the opening the cubes go flying wider than the glass. But the ice maker makes plenty of ice so thats helpful. Other than that love this fridge

Yes, I recommend this product

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Love to open the door and I can see whats in the

12/6/2018

Im happy with the refrigerator very well designed

Yes, I recommend this product

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Best Refrigerator Ever

12/4/2018

Very stylish The LED lights illuminating the inside are great. The temperature control meat/deli drawer really helps keep food temp ready for easy dinner prep. Door alarm and easy dual-style ice dispenser are a plus. Highly recommend

Yes, I recommend this product

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Awesomely Gorgeous and Spaceous

11/30/2018

We are extremely happy with our 36 in. French Door GE Refrigerator The PROS: It is spacious with up-to-date features like the LED lights positioned inside to see better the In the door icemaker so it gives more room in the refrigerator/freezer and the timeless look of the panel to utilize the water and ice. The ice capacity is great for two people and it fills up quickly so the ice is always available. We preferred the ice maker in the door to allow more room inside the refrigerator as for one of the reasons why we bought this model. One can get the bottom freezer ice maker as an option. Nice to have if needed. For being Senior Citizens it is so much easier to get into the freezer and see what you have. The freezer can hold many frozen sized food items. You will have to thoughtfully think of your organization to make sure what you have will fit in the freezer section. When you open the freezer bottom drawer a light shine from above so you can see what in in the freezer. Love that In the refrigerator we love the Quick Space Shelf that you can slide to fit any tall items. The large door compartments are roomy for all the condiments/large jars and they can be adjustable. You can adjust the refrigerator temperature to your liking and not the factory setting. The different temperature setting for veggies and meats are nice too. While the bottom storage drawer in the refrigerator is the full length of the refrigerator it doesnt bother us to open both doors. We like that you have the large width for all your food items. It is a change from the other older refrigerators we have been used to. CONS: There is no butter bin on the side of the door but that is not a big deal for us. If you want that space you create and area for it While we love the panel of the panel dispenser and it lights the one you want: Water Cubed Crushed ice etc. it can be hard to find the next selection in the dark. You need to have the light on in the kitchen or put your hand close in front of it and the light will shine back enough to find the next selection to push like getting Cubed ice first and then push for the water. We have not experienced any water drips after using crushed ice so that review for this is still pending with time. We just got it for our remodeled kitchen and it fits in perfectly. We understand that most appliance wont have exactly everything but overall this is a great refrigerator for a couple like us or a family. You will have to go online to read any PDF file of the refrigerator. This is the times of technology for us not a negative. You can still find directions if needed. We had a side by side refrigerator before and this is such a huge and wonderful improvement in capacity size. A 4 if you are particular on things as we have read in the reviews but we give it a 5 for the overall usage of this appliance.

Yes, I recommend this product

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Nice and Roomy just what we wanted

11/29/2018

Purchased with new house plenty large for us french doors are great and ice maker in door has been plenty adequate. Only complain is that it is little noisy fan noise or something. Its not an irritating noise but noticeable if things like that annoy you.

Yes, I recommend this product

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Great size plenty of freezer and reg space

11/29/2018

This refrigerator has it all Ice maker water plenty of shelves plenty of freezer space looks great what more could I possibly need.

Yes, I recommend this product

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Great Value

11/22/2018

Quality product at a very fair price and would purchase again.

Yes, I recommend this product

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Excellent appliance

11/5/2018

We are pleased with the GE French Door Refrigerator. It is the dual icemaker model and makes ice quickly Love the features of this model

Yes, I recommend this product

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Many nice features

11/1/2018

Just bought this refrigerator after much research. I like the configuration of the refrigerator and the ice maker in the door is great. Like the lighting too although the pull out tray and the use of different colors is a bit much for my taste. The unit is noisier than others weve had but its not unbearable. The freezer door is hard to open and makes the whole unit pull forward. Hoping to cure this problem. Overall we are happy.

Yes, I recommend this product

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Love the space-

9/20/2018

Bought this drug several months ago and live the space and the extra ice maker.

Yes, I recommend this product

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Great Space

9/3/2018

We just bought this two weeks ago and its been installed for less than a week. We love this model with more space for shelves. Like the ice maker on the door so much more convient.

Yes, I recommend this product

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Good features nice-looking appliance.

8/30/2018

The product has some excellent features and overall is very attractive. Our problems with it include a drawer in the freezer that is fully loaded becomes hard to pull out. Alternatively It holds an amazingly large quantity of frozen foods. Also the cubed ice feature spits out the ice with too much force. But overall it is a good product.

Yes, I recommend this product

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Lots of room

8/30/2018

I just love the double doors and Lot of room in the Bottom freezer

Yes, I recommend this product

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Looks nice

8/30/2018

Very loud until repairman replaced a part in it. Still makes some noise.

No, I do not recommend this product

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Nice apperance

8/22/2018

Great size spacious. I should of upgrades ice maker size but 99 of time its enough. Love the cup space for ice and water

Yes, I recommend this product

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Great Appliance

7/27/2018

Just Installed-Looks great Would buy again if needed a new appliance

Yes, I recommend this product

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Lots of room

7/20/2018

Bought and had this installed last week. So much room I had a side-by-side that sorely lacked space. Had the optional icemaker installed too. We run through a lot of ice in AZ and this has proven to be a real plus. I like the different options on the beverage select and that each selection lights when its used. Bottom freezer is large and I like the separate compartment tabs. Glad I chose GE.

Yes, I recommend this product

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Very nice fridge

7/1/2018

Ive only had this fridge a little under a month but am enjoying it a lot so far. There is a ton of room several nice little features and it looks great in the kitchen as well. One of the best little features is a shelf in the middle that allows you to slide the shelf back to fit a pitcher 2 liter bottle etc. in the middle of the fridge. As this is the first fridge Ive had in a few years with water in the door Ive realized that I think next time I will pay more for an auto-fill but thats just preference. Overall very nice product.

Yes, I recommend this product

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Updated features

6/17/2018

Our ice maker in our 15 yr old refri quit working and my wife decided she wanted to upgrade. After looking at what I considered to many refrigs my wife chose this GE french door one. It had all the features she wanted looked great and was in our planned budget. Weve only had it for 3 days but really impressed on how quiet it is and well planned interior. Shelves are conveniently located making everything easily reached and visual. On the plus side its American made.

Yes, I recommend this product

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Terrible fingerprints

5/18/2018

I just bought this refrigerator and the fingerprinting is horrible on it. The ice maker is not up to par. I am unhappy with this purchase.

No, I do not recommend this product

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Great Refrigerator Except for Scratches on Door

4/20/2018

We are very happy with the inside of the refrigerator but found that the magnets on the back of our calendar and grocery list have already scratched the door. Had to put our pictures and other things with magnets on the side of the refrigerator on the side so as not to further scratch the door. Wish we had paid more attention to the door before we bought the door before we bought it.

Yes, I recommend this product

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Tons of space

4/13/2018

Was super glad we could put the full-depth refrigerator in our home. It holds everything we want and then some. Love that I can now put large trays into the refrigerator - my side by side would not hold them. Freezer is spacious too

Yes, I recommend this product

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Large capacity refrigerator

4/11/2018

We replaced another bottom freezer refrigerator with this version of GE. Love the freezer and refrigerator capacity and hiw easy the stainless steel is to keep clean. Would highly recommend it.

Yes, I recommend this product

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The Best Appliance Ive Ever Owned

4/11/2018

Shopping for refrigerators is TOUGH. Throughout all the various options Do i want standard? Do i want french doors? Do i want temperature regulations? Do i want storage space? Do i want ice and water built in? Oh my GOODNESS. It took us about a week to make our decision and well this was it. It has temperature regulation for what we like to call The Convenience Door. You can choose between beverages meat and deli to get your food at the right temperature. It greets you with a colorful LED light once you open the door. The produce drawers are of good size and have temperature settings as well. Its super easy to install and has wheels on the bottom which was a lifesaver for us. The only thing I would have to say I didnt like was that the fridge was not fully stocked. The transfer was a breeze though. So my advice would be to toss or sell your old one and buy this guy today.

Yes, I recommend this product

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Best fridge/freezer ever

4/9/2018

Love love love our GE fridge/freezer Where have you been all previous years? Simplicity and efficiency wrapped up in one fantastic unit

Yes, I recommend this product

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So big. Never run out of room.

4/7/2018

Love this refrigerator. Very spacious. Easy to see whats in there.

Yes, I recommend this product

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Great refrigerator

4/7/2018

Renovated our Kitchen and selected this refrigerator. Love the size and features.

Yes, I recommend this product

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GE 28 Cubic Ft. Bottom Freezer Purchase Feb 2018

4/5/2018

Looked at other manufacturers model and all had ice maker issues and other maintenance problems. We decided on the GE bottom freezer mainly because of their better track record. We especially liked the GE newer ice maker located in the door. Bought the extended warranty through the dealer to make use we do not have repair issues especially with the ice maker. We bought the butter tray from the high end GE Cafe model plus we also bought the second freezer ice maker. Both of these decisions were good says my wife.

Yes, I recommend this product

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Its beautifull

3/31/2018

I went from a 22 cubic ft to a 28 now we can find stuff easier and have all the space we need.

Yes, I recommend this product

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Works Great

3/19/2018

Refrigerator/freezer work great. We really like the layout inside which makes it easy to see things we are loosing less items in this one than the previous. Lighting is great. The only downfall is I will it displayed the internal temperature on the front. You can adjust the temperature but it doesnt display.

Yes, I recommend this product

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Great size especially the freezer

3/16/2018

I bought this a month ago and have been very pleased with the size of the fridge

Yes, I recommend this product

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Great Fridge

3/11/2018

Recommend a removable drip tray under water/ice dispenser. We use a square piece of paper towel.

Yes, I recommend this product

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Great features

3/5/2018

Love the flexibility of shelf configuration the interior lighting and how quiet it runs

Yes, I recommend this product

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Great French door fridge and freezer

3/1/2018

It does exactly what I need. The amount of ice it makes per day is small but I knew that before buying it.

Yes, I recommend this product

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Works well

2/26/2018

Overall it is a great refrigerator. The only downside is that the motor is a bit loud.

Yes, I recommend this product

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Love the bottom freezer

2/26/2018

Very pleased after one month use I was not a believer in the bottom freezer but this months use has changed my mind. Love it

Yes, I recommend this product

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Great features

2/24/2018

We bought this refrigerator for a remodel in our kitchen and so far I really like it

Yes, I recommend this product

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Home owner

2/11/2018

This is what we choose for are new home along with new dishwasher range and microwave

Yes, I recommend this product

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Love this refrigerator

1/31/2018

The shelves in the doors are great. Interior is roomy and easy to find food. I added the ice maker in the lower freezer. OMG - it is great. Never run out of ice.

Yes, I recommend this product

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User friendly

1/28/2018

We have had this for 3 months and it has been great. So much room. Lighting is great and the layout is great. Double ice makers work great. Lots of compliments from friends. Set on 36 degrees and it holds it well. Best fridge I have ever owned.

Yes, I recommend this product

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Ice maker leaking within three months

1/25/2018

Looks good - but poor quality. Fridge has been working as expected except the ice maker.

No, I do not recommend this product

great features

1/13/2018

I like the features that the GE has available which is the twin chill and led lights

Yes, I recommend this product

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Best that we have ever had

1/13/2018

Replaced a fridge of similar size old fridge was full. When food was transferred new fridge still had a great deal of room for more of everything. Excellent interior design and features. Functions straight forward and easy to understand. Very satisfied good value.

Yes, I recommend this product

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good refridgerator

1/11/2018

Excellent system keeps food cool once up and running.

Yes, I recommend this product

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Nice features

1/5/2018

We just bought this today and installed ourselves. Obviously cannot speak to durability but its a nice looking fridge with good features. It has an ice maker crushed/cube and filtered water. Two temperature controlled doors for fruit and veggies. Additional adjustable temp drawer for meat beverages or deli. Nice pullout freezer on bottom with a divided bottom drawer and top pullout rack. The unit itself is quite large 28.7 cubic feet. 33 deep 69 tall and 36 wide. Time will tell as far as durability.

Yes, I recommend this product

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Love it

12/28/2017

So far Im very pleased with this fridge. Love the compartments in both the fridge freezer. Its very brightly lit which makes it easier to find things and clean.

Yes, I recommend this product

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Great refridgerator

12/22/2017

This is a great refridgerator. Very roomy design. very well built

Yes, I recommend this product

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Great Fridge

12/20/2017

Builder rec commend with my new house and we love it.

Yes, I recommend this product

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  • Value:

Happy camper

12/19/2017

Love my new fridge Its sharp looking has great adjustable features and a doublenice maker Cheers to that

Yes, I recommend this product

  • Appearance:
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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness

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