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GE Appliances Logo

GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator

Model # GFE28HMKES

 4.4 out of 5 (44 Reviews)

Available in 2 Color(s)

Regular Price $2,999

Our Price $2,993

After Applicable Rebates

Rebate(s): $50

Our Price

$2,993

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness

Features:

  • Full-width, electronic temperature-controlled drawer with colored LED lights
  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • TwinChill™ evaporators
  • Showcase LED lighting
  • Quick Space shelf
  • Turbo Cool and Turbo Freeze settings
CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.66
Freezer Capacity 9.17
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Color-Matched
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Slate
Adjustable Rollers 2
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 370.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 34.75
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 390.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (7)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
3 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass with Silver Trim
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Adjustable Humidity
3 Total
Electronic Temperature Control w/ Colored LED Lighting
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (44 Reviews)

81% of reviewers recommend this product.

Ice box storage capacity

9/15/2018

The ice box storage capacity is not big enough. It does not hold enough cubes to fill more than 2-3 large capacity Tervis mugs. If several adults fill their mugs it takes a while for the ice box to regenerate more ice. Other than that we like the refrigerator.

Yes, I recommend this product

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Sounds like a refrigerated freight train 27/7.

9/7/2018

This is the second GE refrigerator. 1st one compressor would not stop running and was so loud. Dealer came and got that one. Replaced with this one. Everyone that comes to visit is shocked at how loud it is when running. We have to keep radio or tv on so we dont go nuts. I was a GE customer for years never again. Yucky

No, I do not recommend this product

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So much space

8/30/2018

I have never had a bottom feeezer before and I truly love it. With the different compartments I can always see what I have. The fridge has tons of room

Yes, I recommend this product

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Nice Upgrade

8/30/2018

`Have long admired the French Door fridges and GE is a name brand we trust. I love the fact I can adjust the shelves for whatever I need to store and appreciate the fact the shelf in the freezer is not plastic. Had to get used to the little noises the fridge makes but overall its a quiet appliance. Love the Slate color as it goes well with the rest of our kitchen.

Yes, I recommend this product

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Great Value

8/30/2018

We built a new house and bought all new appliances I chose GE because I loved the new Slate color I have been very pleased with the performance and value of all the appliances the layout of the fridge is well planned out and keeps everything at the right temperature.

Yes, I recommend this product

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Great appliance

8/29/2018

I bought my GE fridge not long ago and Im very satisfied.

Yes, I recommend this product

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Replacement

8/25/2018

Replacement for the same GE fridge I bought a year ago that stopped working and was non repairable hope this one lasts longer.

No, I do not recommend this product

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Love the look

8/14/2018

Remodeling the kitchen and wanted new appliances. My hubby especially wanted the French door refrigerator Easy to see what is available inside. Well lighted. I love the slate look on the finish

No, I do not recommend this product

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ONE OF THE BETTER PRODUCTS OUT HERE

8/3/2018

I was on a budget and bought this from a GE certified retail outlet store and the owner helped me pick this one. He didnt lead me wrong at all It went cold super quick after plugging it in and made ice quickly. The slate color is better then the stainless reg or black which he told me not to get if I have a very active household and with teenagers and dogs it would have scratched up quick. The only down fall of this fridge is that it doesnt have enough shelve room for a tall family size ranch bottle or salsa bottle. I had to make one shelf really short to fit it which I didnt like so I put everything in smaller bottles and it worked out great.

Yes, I recommend this product

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Great space- deign-lighting-storage

7/3/2018

i think my wife has a challenge to try to fill it up.

Yes, I recommend this product

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Love it

7/1/2018

I am happy I purchased this model. I searched for a long time to find something I really liked and it was worth it.

Yes, I recommend this product

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Not impressed

6/12/2018

I have had this fridge for a little over 1 year now and am on unit number 2. The first unit freezer and ice maker went out just shy of 1 year after install date. The ice maker struggles to keep up even when it is working. It is a great fridge for space but am disappointed in the quality given the issues I have had

No, I do not recommend this product

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great features and lots of space

6/9/2018

Have had for almost 1 month and love everything about it. Trying to get use to all the space

Yes, I recommend this product

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Great Refrigerator

5/13/2018

Happy with product and the compliments received from guests when they visit.

Yes, I recommend this product

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Beautiful and spacious

4/27/2018

Beautiful finishing touch to our kitchen remodel. Totally satisfied with appearance and spacious layout and special features.

Yes, I recommend this product

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Love this refrigerator

4/16/2018

I bought this refrigerator a week ago. So far I have loved it. There is pleOnty of room and you can find things in there much easier than a side to side. The only downside I have found so far is the ice/water dispenser in the door. If it is dark in your kitchen it is difficult to see which option is chosen. Until you learn the order of cubed crushed and water you have no idea which option is chosen. GE should figure out a way to light up just the words cubed crushed water so it can be seen easier. Other than that I have been totally happy with my purchase

Yes, I recommend this product

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hugh

4/15/2018

I have never had a freezer on the bottom and I love the space I have in the side by side. The freezer is so much bigger that my old side by side refrig/freezer. Love the new color too.

Yes, I recommend this product

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Love it

4/9/2018

Love the freezer on the bottom Love the slate color. The crushed ice dispenser is a bit slower than the previous fridge I had but it work great.

Yes, I recommend this product

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Love the new refrigerator

3/12/2018

I absolutely love this unit. My only complaint if you want to call it a complaint is that after you fill up a glass or bottle with water and walk away a few drops come out. Not a big deal but its starting to leave a water stain on the tray.

Yes, I recommend this product

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Amazing features

3/11/2018

Bought this for a new home and the features are amazing

Yes, I recommend this product

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its a great product

3/9/2018

we have had our refer for about 3 monthes its what I have always wanted.. I love led lighting inside and I love love love my 2nd ice maker

Yes, I recommend this product

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Larger than expected

3/7/2018

Just had this installed today. Im thrilled with it overall but it is larger than what it was advertised as in the store. Our space was suppose to be 1/4 larger than the appliance but turns out we have to sand down some cabinets and shave a little countertop to make this fit.

Yes, I recommend this product

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Love it

3/5/2018

We are so impressed with how much room we have in the refrigerator and freezer

Yes, I recommend this product

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Great fixtures

3/2/2018

Love this fridge. It keeps food good longer plus its very pretty.

Yes, I recommend this product

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Great Slate color. Great shelves and convenient.

2/13/2018

We love the refrigerator. The space is terrific and the freezer keeps everything so organized. The ice maker works great but the water and ice dispenser should be improved. Very poor design. The ice flies all over the place and no drain catcher.

Yes, I recommend this product

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Large Great features

2/9/2018

Love love my new refrigerator Could not be happier esp. love freezer ice maker on door gives so much more room in refrigerator.

Yes, I recommend this product

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Great features

1/29/2018

Bought 2 months ago. First 3 door have owned and really liking features. Loving the whole to half shelf. Read a lot of reviews comments before purchasing. The only reasons I did not give 5 stars was as previous reviewers stated it is somewhat noisy and have to watch to not remove glass too quickly after filling as will drip. Being the picky person I am the door handles are hard to keep clean as is the water/ice dispenser. These are small complaints and hopefully in 10 years the only ones I have

Yes, I recommend this product

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Hugely functional

1/28/2018

This replaces the largest French-door fridge available 10 years ago. This is miles ahead of that old one - produce bins actually large enough to hold produce Lights bright enough to see in the back recesses Door shelves galore

Yes, I recommend this product

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Great shelving

1/20/2018

I bought this 4 months a go love that the shelves can be adjusted in so many ways

Yes, I recommend this product

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Love it

1/13/2018

We love it It always gets a lot of attention everyone who sees it wants it

Yes, I recommend this product

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Roomy

1/12/2018

I like the adjustable shelves and theres plenty of room in the refrigerator and freezer.

Yes, I recommend this product

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Great space

1/12/2018

For the first time I have enough space on the shelves. The doors also hold a lot of tall bottles.

Yes, I recommend this product

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Love my French Door GE Fridge

1/10/2018

We bought this for our new home and we love it. There is lots of space in both the fridge and the freezer and the drawer freezer is much better than the side-by-side we had before. The shelves in the fridge gives you lots of options and the charcoal finish means we dont have any messy finger prints on the outside.

Yes, I recommend this product

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The design and lay out of the drawers are great

1/10/2018

Very satisfied with this item. Best refrigerator Ive ever owned

Yes, I recommend this product

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GE refrig

1/4/2018

Big deep shelves but not enough shelves in door for condiments

No, I do not recommend this product

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Great fridge

12/23/2017

Bought this on the advice of our repairman. He gave us a great deal and we are totally satisfied.

Yes, I recommend this product

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Refrigerator

12/22/2017

Love the French style doors with the freezer drawer below

Yes, I recommend this product

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Love the look

12/15/2017

Love my new Slate color French doors refrigerator with freezer on the bottom. There is lots of room the deli section is large and the 2 produce keepers are perfect. My only complaint is the motor noises. At times you can hear the motor running from the other room. My old GE was 14 years old and very quiet. GE needs to correct this problem.

No, I do not recommend this product

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Slate refrigerator Freezer

11/16/2017

Nice side by side LED lighting sliding drawers temp controlled. Large door shelves for easy access to drinks. Ice maker and water in freezer door. Easy set controls.

Yes, I recommend this product

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Great Refrigerator

10/29/2017

There is plenty of room in the refrigerator. Everything is easy to find.

Yes, I recommend this product

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Do not buy

10/28/2017

Had to have fan replaced after less than a year and now once again fridge is not cooling Worst fridge ever So so disappointed Loved the look of it but very upset with performance

No, I do not recommend this product

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Not a fan

10/22/2017

Runs constantly. Do not like the water catch tray.

No, I do not recommend this product

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GREAT FEATURES

10/8/2017

JUST PURCHASED THIS REFRIGERATOR BUT ALREADY LOVE IT VERY QUIET LOTS OF SPACE LOVE THE OPTIONS ON THE DISPENSER.

Yes, I recommend this product

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Spacious inside

10/7/2017

First time having a french door fridge. Was skeptical as I have always had a side by side. The space inside is spacious. Very easy to retrieve foods

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Quick Space shelf

Quickly slides out of the way to make room for tall items


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness

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