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GE Appliances Logo

GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator

Model # GFE28GSKSS

 4.5 out of 5 (273 Reviews)

Available in 6 Color(s)

Regular Price $3,030

Our Price $1,939.99

After Applicable Rebates

Rebate(s): $50

Our Price

$1,939.99

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and full-width drawer with LED light

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

Features:

  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • Showcase LED lighting
  • TwinChill evaporators
  • Two humidity-controlled drawers and full-width drawer with LED light
  • Turbo Cool and Turbo Freeze settings
  • Space-saving icemaker
CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.66
Freezer Capacity 9.17
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Stainless Steel
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Stainless Steel
Adjustable Rollers 2
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 370.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 34.75
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 390.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (5)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 4 Adjustable, 1 Full-Width
4 Spill Proof
5 Total - Glass
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width with LED Lighting
2 Adjustable Humidity
3 Total
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (273 Reviews)

89% of reviewers recommend this product.

Extremely functional

12/31/2018

Extremely functional The French door style refrigerator is fantastic. My previous refrigerator was a GE monogram which unfortunately only lasted 12 years. I also have a GE profile thats still working fine so hopefully this one works as well as the profile.

Yes, I recommend this product

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Its awesome

12/27/2018

Ive had it for 2 months now and I think its a great investment.

Yes, I recommend this product

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Great fridge

12/27/2018

Like this fridge and roomy it just gets a lil loud at times but not to bad

Yes, I recommend this product

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Spacious

12/27/2018

Lots of room adjustable shelves. Love this fridge freezer

Yes, I recommend this product

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Like the profile line better

12/27/2018

Bought this to replace a profile line one with a bad coil. It is louder and inside door design is wasted space. Not a good design for utilizing space well.

Yes, I recommend this product

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Good fridge

12/26/2018

Looks nice. Only complaint is the fingerprints and the fridge is louder than others we have owned but works well and has tons of space

Yes, I recommend this product

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Spacious convenient design.

12/26/2018

I purchased Aug.2018. Two yrs ago I decided to go with another popular brand when buying my new washer/dryer. HUGE MISTAKE Had to replace both within 19 months Went back to GE. My current GE frig.side-by-side was 18+ years old needed minor repairscond. fan decided to transfer it to garage and buy an upgrade for kitchen. Ive been very pleased so far with features and functioning. I am a bit disappointed in the exterior finish as the no fingerprints is not up to par. Perhaps its just my unit but it shows all that touches it hard to wipe away. Used stainless steel polish has helped quite a bit but Im still constantly wiping off prints smugs.

No, I do not recommend this product

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Like all the features.

12/22/2018

Just bought this GE. I am sure this refrigerator will last longer than our Maytag. We purchased 4 years ago and the compressor went bad Very upset with their product.

Yes, I recommend this product

Fantastic Functional Affordable Refrigerator

12/21/2018

We bought this refrigerator for our new condo and have been so pleased with it. It preforms as good or better than refrigerators that cost twice as much.

Yes, I recommend this product

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Nice Like inside shelf space layout

12/20/2018

Great price thanksgiving sale for my new house shelf space layout great.

Yes, I recommend this product

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New fridge

12/19/2018

I like the fridge with a couple of exceptions. The lights inside are not bright enough the drawers are not as deep as our fridge. the shelves are bit shorter than our other fridge and its a bit on the noisy side. We only had for a short time so.its things we need to get used to

Yes, I recommend this product

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Looks great

12/19/2018

Happy so far only purchased about 2 months ago and so far great

Yes, I recommend this product

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Pretty

12/17/2018

Great product A little louder than my 16 year old fridge. But over all it is a good product.

Yes, I recommend this product

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Perfect blend

12/15/2018

We looked at every other major brand and ultimately this was hands down the best choice. Ive machine placement energy efficiency space size all are excellent 10/10 would buy again.

No, I do not recommend this product

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Bought 3 months ago and love it more and more

12/15/2018

Bought 3 months ago and like it more and more each day

Yes, I recommend this product

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Spacious and very good looks

12/15/2018

So far so goo the looks r great led lighting make a big difference first refri en 20 yrs

Yes, I recommend this product

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Very Nice

12/14/2018

This is a very nice Frig. Has the right cap. and the water ice dispencer works great.

Yes, I recommend this product

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Refrigerator

12/14/2018

So far after just short of 6 months this refrigerator has performed really well.

Yes, I recommend this product

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Best Fidge Ive Ever Had...

12/14/2018

Ive had this refrigerator for five months now and cant come up with a single complaint. It handsome and brilliantly designed. Has a well made feel and helps me stay organized with smart compartments and door slots. Love love love it

Yes, I recommend this product

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What I was looking for

12/13/2018

I was replacing all of my appliances in my kitchen with stainless steel from black. I wanted to move from a side by side to a French door. This refrigerator was exactly what I was looking for. It was about 1 cubic foot larger than the one I was replacing but seems to hold much more than my previous refrigerator in both the refrigerator and the pull-out freezer. The adjustable bins are definitely a plus. When this one was installed everything that was in the existing refrigerator fit into this one with one heck of a lot of space left over. I still havent filled it. A thing that I really like is that the water/ice dispenser is illuminated. A draw back is that it is a bit noisier than previous refrigerator but only when it is making ice. This is not something that would have effected my purchase just noticeable and really not that loud. The refrigerator doors aligned when it was originally installed but after loading the right side door it sagged by about 1/4 inch. It doesnt effect the operation of the refrigerator merely aesthetics. I have experienced this before with other refrigerators I have purchased before but have chosen to ignore it. Overall I would recommend this product. It is actually the best that I have found on the market.

Yes, I recommend this product

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Highly Satisfied

12/13/2018

We have had our GFE28GSKSS French Door refrigerator for several months now and absolutely love it. Great features well laid out and great performance all add up to make this a great buy. The ice maker is occasionally loud but performs well. A solid performer that we would buy again

Yes, I recommend this product

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Great unit

12/13/2018

I have had this unit for 3 months now. Very bright inside. Lots of room to store things. Very happy with it so far

Yes, I recommend this product

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Quality and Value

12/13/2018

Only have used it for 3 months so far Great product and great features

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Awesome space

12/13/2018

Had to replace our old fridge and this one definitely is doing a great job. Love the size.

Yes, I recommend this product

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Ice maker loud

12/13/2018

Its ok but I had no idea how loud it is the new ice made bangs loud enough to be heard all over

No, I do not recommend this product

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Overall impressed

12/13/2018

Bought about a month ago and have had no problems. Many reviews complained of noise. Mine is whisper quiet. When first got I kept opening the doors thinking it wasnt running. The only complaint I have is the ice maker/ water dispenser. There is a light that lights up when you make selection but the selections themselves dont light up. So for me who gets up in the night for water I have to turn on the light to see the water button. Overall no complaints happy with my purchase.

Yes, I recommend this product

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Good size

12/13/2018

Pretty good size. Only negative is the humming soung of refrigerator

Yes, I recommend this product

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Noises icemaker

12/12/2018

Bought this one because it was made in the United States. Last one only lasted 8 years due to a defect in the fridge that GE never did a recall

No, I do not recommend this product

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Great Features

12/8/2018

I love everything about my new fridge with the exception of the ice system. With both the crushed cube features it throws the ice out onto the floor no matter where you hold you glass. Other than that I like everything about my new fridge. I like that you can open both doors and see everything w/o moving contents around. Same with the freezer - when you open it you can see most everything at a glance.

Yes, I recommend this product

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Perfect so far

12/6/2018

Just had it for a few days. So far perfect. Exceeds expectations.

Yes, I recommend this product

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Heavy construction

12/6/2018

Purchased last summer decided to large for our galley kitchen relocated to rental property and replaced with the GE counter depth model.

Yes, I recommend this product

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Super Refrigerator

12/6/2018

So far this new refrigerator has been a great unit. It not only looks terrific but it has offered us more space due to its excellent interior design. We love all of the features this unit has and at this point we are totally satisfied that we made the right choice.

Yes, I recommend this product

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Disappointed

12/6/2018

I have had this refrigerator for less than 2 months and I have a call out for a repair/replace of a door seal gasket.

No, I do not recommend this product

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Love my refrigerator

12/6/2018

I bought this a couple of months ago and am very satisfied with all of the features and operation.

Yes, I recommend this product

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Day 1

12/5/2018

Obviously I can not speak to the longevity of this item however upon transferring items from an old refrigerator to the new refrigerator Im a little concerned about the door shelf space. Because of the location of the icemaker the door shelves have limited space. The refrigerator itself is spacious and we have plenty of room in the freezer.

No, I do not recommend this product

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Good Fridge - But Noisy - Warm Water

12/5/2018

We purchased this fridge six weeks ago and are very happy with it. That said it is much noisier than expected. We called GE and was told that is how the new refrigerators are being built now noisier and more energy efficient. They have no knowledge if there will be a fix for the noise. Also there is no water reservoir as in past models. Only the tube from the water spigot to the door. Once you use the water in the tube the rest is straight from the spigot which is warmer. They did say that the water still goes though the filter.

Yes, I recommend this product

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Works nicely but freezer seal failed after 3 month

12/5/2018

...and service sent the wrong size replacement seal

No, I do not recommend this product

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Extra ice Without sacrificing capacity

11/28/2018

I like the quality features capacity of this refrigerator. Love that it has ice maker on the door in the freezer. Only wish it had fingerprint resistant exterior.

Yes, I recommend this product

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Absolutely Awesome

11/27/2018

We bought this for the features and style. It works wonderfully well and does not disappoint on looks durability and room. Very happy with our purchase.

Yes, I recommend this product

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Noise driving me crazy

11/25/2018

this refrigerator runs ALL the time nonstop it seems

No, I do not recommend this product

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Love this refrigerator

11/25/2018

When my freezer broke it was the perfect opportunity to replace all my kitchen appliances. Because it was going to be a huge investment I did A LOT of research and based on my research reviews and even the sales persons preference I settled on GE appliances. I decided on a french door after asking a group of trusted friends I had a side by side door before. First of all because of how much I cook ahead of time I was looking for the biggest size for the space I had in my kitchen...and I did go big There are 2 HUGE features in this refrigerator: 1st: the water dispenser stops working when its time to change the filter. With our familys busy life that is the only way we can remembers. And the fact that we hear a bit whenever we leave the doors opened. I love the look and space I have to organize our groceries. Very happy with this product

Yes, I recommend this product

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Amazing Capacity

11/25/2018

My family of 6 needed more room and a better way to organize our groceries. This new GE refrigerator has exceeded our expectations. We love the added room having the ice maker in the door provides. I would highly recommend this fridge

Yes, I recommend this product

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Huge space and roomy

11/22/2018

It was installed in September 2017 and I am very happy excellent excellent refrigerator. Love GE

Yes, I recommend this product

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Lots of room

11/21/2018

Only had for a couple of weeks but so far I love my new frige. Lots of room with the French door design.

Yes, I recommend this product

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Excellent choice

11/17/2018

We purchased this for our new home and what a great decision We love everything about it Great features

Yes, I recommend this product

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Noise

11/15/2018

Bought it about 2 months ago . Works well so far . When the compressor starts it whines as it ramps up. Variable speed . More of a pitch whine than loud noise.

Yes, I recommend this product

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GE Refrigerator

11/15/2018

Ive never been happier with any other appliance before this. I just LOVE my GE Refrigerator

Yes, I recommend this product

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Great Features

11/15/2018

I am so happy I bought this GE Frig. I had my last GE Profile for 17 years.

Yes, I recommend this product

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great features and convience

11/14/2018

Just purchased this refrigerator and love its convenience

Yes, I recommend this product

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Love it

11/12/2018

I just had my new GE refrigerator installed today. It replaced a GE fridge that Ive had for about 10 years. I LOVE my new fridge

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and full-width drawer with LED light

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

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