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GE Appliances Logo

GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator

Model # GFE28GMKES

 4.5 out of 5 (243 Reviews)

Available in 6 Color(s)

Regular Price $2,900

Our Price $1,699

After Applicable Rebates

Rebate(s): $100

Our Price

$1,699

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and full-width drawer with LED light

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

Features:

  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • Showcase LED lighting
  • TwinChill™ evaporators
  • Two humidity-controlled drawers and full-width drawer with LED light
  • Turbo Cool and Turbo Freeze settings
  • Space-saving icemaker
CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.66
Freezer Capacity 9.17
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Color-Matched
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Slate
Adjustable Rollers 2
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 370.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 34.75
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 390.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (5)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 4 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width with LED Lighting
2 Adjustable Humidity
3 Total
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Black Friday Savings Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (243 Reviews)

89% of reviewers recommend this product.

I bought this because i can see all i have when i

11/15/2018

I bought this 2 months ago i wanted a french door i love it

Yes, I recommend this product

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Works like a real gem

11/15/2018

My last refrigerator was Only five years old but I noticed a real difference between that one The water and ice dispenser works better a more ergonomic and spacious design in the finishes nice too

Yes, I recommend this product

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Beautiful lines

11/9/2018

We love our new GE refrigerator Beautiful lines and great features

Yes, I recommend this product

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New GE Refridgerator

11/9/2018

We are enjoying the new refridgerator and the room it has.

Yes, I recommend this product

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Great features

11/8/2018

I got a great deal on this refrigerator and the other appliances I purchased..

Yes, I recommend this product

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Good quality for price

11/4/2018

We just bought this refrigerator and so can not rate the reliability. The quality seems much better than the one we replaced. The doors are very sturdy and its very attractive. Its very spacious and the freezer is quite large.

Yes, I recommend this product

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Great feature and close service

11/2/2018

Really like it it works great love the water and ice in the door

Yes, I recommend this product

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Quite refrigerator

10/31/2018

Bought two months ago. So far we love it. It is not a noisy refrigerator.

Yes, I recommend this product

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Well Lit Access

10/29/2018

Weve had this refrigerator for about 2 months and love it The LED lighting and wide-swinging doors gives us great access to all things in the refrigerator. Freezer drawer is also well lit and convenient for our needs. Only criticism is with water/ice dispenser. Button labels are not easy to see. Besides that we love our decision to get this unit

Yes, I recommend this product

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GE Frig

10/24/2018

This will be our second frig first one had damage with one roller and the freezer door gasket kept falling off also some door marks. Hoping second works a lot better. Overall we like the design.

Yes, I recommend this product

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Space for everything

10/19/2018

Love this refrigerator There is space for everything and wonderful organizational features in the doors and drawers

Yes, I recommend this product

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Easy to see inside

10/9/2018

have used for 6 months... Water filter expired new filter with computer chip is $50.00 look online... Noisy so I bought sound deading material and glued to wall behind fridge.

No, I do not recommend this product

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Not What I Expected

10/8/2018

Looks nice inside a big store. I bought it to make the wife happy. The unit is physically larger than our smaller over/under fridge. I strongly feel more items fit inside the older smaller model. Drawers take up much space leaving only two small levels of shelving unless you want one large level. The LED lights are cute but very little useful lighting. Most of the time both doors need to be opened to rah inside.

No, I do not recommend this product

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Works well and reliable

9/29/2018

Reliable refrigerator and that is the most important thing. Quite ice cubes are not get stuck looks line

Yes, I recommend this product

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I love it

9/24/2018

Got this last November and I love it. Has so much room and so easy to see every thing inside.

Yes, I recommend this product

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Clean and simple

9/20/2018

We bought it 2 months ago and love it Clean and simple design with plenty of spacious room inside

Yes, I recommend this product

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Great features

9/20/2018

We bought this frig when our old one broke down. We absolutely love it.

Yes, I recommend this product

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I love it

9/17/2018

We just bought this fridge. So far we love it. Lots of space in it. It took quite a while for freezer to cool but now its all nice and cold.

Yes, I recommend this product

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In love

9/13/2018

I love the color We waited so long for a new refrigerator and Im in love with the GE slate model. It is beautiful. Ive gotten so many compliments on it. My family loves the ice maker too.

Yes, I recommend this product

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Great refrigerator

9/13/2018

We bought this about a month ago and are really pleased with our purchase. There is plenty of room in the refrigerator portion and in the freezer portion. We added the second ice maker to the freezer. I had hoped the second Ice maker would make more ice and fill the binit never fills the ice bin. but it makes enough for our daily lives. The water/Ice dispenser is just the right height for my 3year old granddaughter but after a couple of messes she no longer pushes the lever.

Yes, I recommend this product

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Tons of room

9/13/2018

The refrigerator has a huge amount of space and the freezer is equally as big. Ive had the refrigerator for two months and it has been great.

Yes, I recommend this product

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Great features

9/13/2018

Best frig we ever owned We absolutely love it

Yes, I recommend this product

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Love all the features

9/13/2018

Love the color slate. Been very happy with the size.

Yes, I recommend this product

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Great Features

9/12/2018

I just purchased the fridge and it is perfect. Lots of room in the fridge and freezer.

Yes, I recommend this product

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Great design and plenty of room.

9/11/2018

Had it 6 months and one of the plastic shelfs already broke. Had to pay $45 for a replacement. Refrigerator section is not as cold as I prefer and no instructions on how to lower temp a few degrees.

Yes, I recommend this product

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Big

9/7/2018

Weve had this for about 2 months now. Absolutely love it There is so much space in there. I can go grocery shopping and I think Im going to fill it up but that is not the case. The freezer is also extremely spacious. The only thing that I really complain about is the ice maker. I didnt realize how much ice we use. During the week its no problem. On the weekend when everyone is home we come very close to running out as the ice bin is small. But I love the feature that the ice maker is in the door and not taking up space in the fridge or freezer. We havent run out of ice just have come close.we did have a get together and my sister constantly eats ice. She loved the filtered ice that came out. She said it tasted good. I had so many compliments on how nice it is. The slate finish is perfect. Very easy to clean. Cant wait to upgrade the rest of the appliances

Yes, I recommend this product

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Beautiful Refrigerator

9/1/2018

Refrigerator is beautiful and functional Keeps clear of finger prints

Yes, I recommend this product

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Works

8/31/2018

We like the fridge the Slate color and its features. The only two complaints are that the ice maker holds only a small quantity of ice and we had to request a free GE drip kit be installed because the water dispenser usually dripped a few drops of water. I only heard about this drip kit from another GE owner. It seems to be a problem with similar models.

Yes, I recommend this product

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Something Different

8/31/2018

Having always had a standard refrigerator before the French Door is definitely a change. I miss the door storage space a little more than I thought I would since theres just a lot less of it on a French Door. The ice maker does freeze up sometimes but it super easy to shake up and knock the ice loose again. And it feels like its not quite as deep as other fridges Ive had but otherwise its wonderful Way more room in the freezer and the shelves are very easy to configure differently to accommodate different things like a watermelon in the summer.

Yes, I recommend this product

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LOVE THIS FRIDG

8/30/2018

We bought this refrigerator to match our GE double over and microwave we purchased 2 years ago. I love the room I have and the veggie/fruit drawers really keep my produce fresher longer.

Yes, I recommend this product

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Less than satisfactory ice maker

8/30/2018

This refrigerator is disappointing. I have had it for a little over two months and the ice dispenser jams at least once a week. The door to the ice maker is hard to open because it has ice forming at the seal which leads me to believe the seal is improperly installed.

No, I do not recommend this product

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Very nice refrigerator

8/30/2018

We bought this less than three months ago. Had to call them back to fix the rubber piece around the freezer door. No problem since. It is very roomy. I like the ice maker in the door. The water feature on the front will leak a little but you just need to keep your glass underneath a little longer.

Yes, I recommend this product

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Drawer

8/30/2018

Had the refridge just over a month so far so good. Downside for us bottom drawer in the top half needs to be made into two drawers instead of one. Have to open both doors to access bottom drawer for the meat a cheese items.

Yes, I recommend this product

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Perfect

8/30/2018

Looks great. Works well. Roomy and spacious. Great ice maker

Yes, I recommend this product

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Great performance and features but came marred

8/30/2018

My unit came wrspped from the factory with a large marr on the freezer top. Repair was unable to match due to size changes on gasket. Dissapointing for a new unit to be shipped like that?

Yes, I recommend this product

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Not great but good

8/30/2018

Bought a few months ago. Loved the slate finish that doesnt show fingerprints. Icemaker on the in door of a French door isnt large so added one to drawer. Not much adjustment on shelfs for larger items. Love the lighting though. The large meat drawer is great but you are always having to open both doors to access it. Bottom drawer continuously frosts up on edges.

Yes, I recommend this product

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Love the size and layout

8/30/2018

Lots of open space and a nice look from the outside. Perfect for a family who wants to have a stylish kitchen.

Yes, I recommend this product

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Roomy

8/30/2018

I have had bottom freezer units before and did not like the pull out drawer with no divisions to keep foods separate and organized But this unit has a nice divider in a deep lower section and a upper pullout drawer also divided that allows the organizing desired The only drawback is that the drawer needs extra pressure to insure closure--but a light and eventual sound if not closed correctly gives notice. The French doors allow access to the entire unit at once or access to many items can be allowed by only opening one door The warning sounds are helpful if doors are left open too long because the doors wont close with just a nudge as most other units I have had in the past It would also be helpful if a few ice cubes could be accessed somehow without having to activate the outer distribution spot This unit spits out cubes beyond the front of door unless a receptacle is placed close to the hose making it impossible to just reach in to grab a handful of cubes.

Yes, I recommend this product

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Sleek look

8/30/2018

I bought a floor model. Once I figured out how to exit the floor model program setting it has worked beautifully. Large capacity in both fridge and freezer.

Yes, I recommend this product

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Great features.

8/30/2018

I bought this after 2 months of research. Other brands like LG Samsung Bosh found that if they do need repaired they were hard to get parts for. Stay with built here.

Yes, I recommend this product

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Love my new fridge

8/26/2018

We bought this fridge for our new house. It was delivered the day I closed and We are super happy with it. It is very spacious and we love the extra drawer under the crispers.

Yes, I recommend this product

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Good compared to others

8/25/2018

Now had for two months Features are good but you can tell that they have cheapen the unit. It says that it have leds all around but you can see that the bottom led is missing on each side wall. None of the information available indicates that not all of the units with theater lighting are different This feature only makes a difference when the front of the refrigerator is full. Then the back gets a little dark. So far the issue with the fan vibration on the left side door is not bad but is there when the unit is cooling down. Still like the size and cost of this unit

Yes, I recommend this product

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French door

8/24/2018

Part of an appliance suite great color choices. Learning curve with a french door configuration was fairly easy. Very easy filter changes.

Yes, I recommend this product

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Awesome features and great appearance.

8/24/2018

I bought this refrigerator about a month ago after a lot of research. It a great value for the money. The refrigerator has a large well lit interior and the ice maker on the door is a nice added feature.

Yes, I recommend this product

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Horrible

8/24/2018

We bought this fridge one month ago and it already doesnt work properly. It wont cool to the safe zone temperature I sent a lot of money on this appliance and now I cant even get it to work as it should Never Again

No, I do not recommend this product

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Great looking and best performance...

8/24/2018

Love GE products best value Love the gray slate color. Doesnt show spots and easy to clean.

Yes, I recommend this product

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Poor ice making

8/13/2018

Refrigerator is great except has very poor ice making ability i even got the extra ice maker on the bottom and does not make more than two glasses of ice in 24 hour period if you like ice this unit is not for you picture of ice made in 24 hours

No, I do not recommend this product

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Love the color

8/9/2018

I have had a side by side for years. Decided to try this unit. There is so much rook inside the refrigerator section the freezer has the capacity to hold large items. The shelves are adjustable creating a variety of uses.

Yes, I recommend this product

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Absolutely Love this GE Refrigerator

8/6/2018

This refrigerator offers so much room. The ice maker is in the door which allows more refrigerator space. Although the ice maker is a bit smaller than others GE offers a second ice maker that is placed in the freezer drawer. Even with the extra ice maker in the freezer there is still enough space for frozen items. It is quite except for when the door/s gets left open. It chimes to let you know. I LOVE this feature It is very sturdy and heavy duty. The color finish is versatile matching any interior wall color cabinet finish and counter top. The slate finish never seems to show finger prints. Purchase this refrigerator and you wont be sorry

Yes, I recommend this product

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Great look

7/31/2018

Just installed new unit and it looks great. Love the GE brand.

Yes, I recommend this product

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  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
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About Us


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and full-width drawer with LED light

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

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