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GE Appliances Logo

GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator

Model # GFE28GMKES

 4.5 out of 5 (337 Reviews)

Available in 6 Color(s)

Regular Price $2,900

Our Price $2,326

After Applicable Rebates

Rebate(s): $50

Our Price

$2,326

Price Check

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Payment Methods:


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and 1 full-width drawer with LED light
Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

Features:

  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • Showcase LED lighting
  • TwinChill evaporators
  • Two humidity-controlled drawers and 1 full-width drawer with LED light
  • Turbo Cool and Turbo Freeze settings
  • Space-saving icemaker
CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.6
Freezer Capacity 9.2
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Color-Matched
Handle Color Stainless Steel w/Chrome
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Slate
Adjustable Rollers 2
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 370.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 34.75
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 390.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (5)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 4 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width with LED Lighting
2 Adjustable Humidity
3 Total
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 4/30/2018
  • Must be postmarked by: 5/30/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 5/30/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

GE Start With The FInish Rebate

  • Rebate Ends: 4/25/2018
  • Must be postmarked by: 5/31/2018
  • Description: Receive up to a $500 rebate with purchase of qualifying GE 4 appliance suite. Rebate form must be postmarked by 5/31/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (337 Reviews)

86% of reviewers recommend this product.

Biggest frig we have ever owned

4/16/2018

We are very happy with our new refrigerator. It is very large and has plenty of space.

Yes, I recommend this product

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Very spacious

4/12/2018

I really like it but icemaker jams up. It also sends ice out sideways sometimes. And drips. Everything else is really good

Yes, I recommend this product

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The double doors are the best

4/11/2018

Ive owned other refrigerators and this is the best one. The easy access to see and get what you need is great.

Yes, I recommend this product

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Refrigerator Review

4/9/2018

Love this refrigerator. Exactly what I was looking for. I really like having the freezer on the bottom. Makes finding items so much easier. Also I like having the french doors. Food is easier to get to. The no finger print finish is wonderful. I have 4 small grandchildren and they are always putting fingerprints everywhere

Yes, I recommend this product

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New to french door regrigerator

4/9/2018

Has great amount of space inside. Larger platters are a breeze.

Yes, I recommend this product

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Room for wide things

4/6/2018

Bought this when my previous GE side-by-side died after only 27 years of service ... LOVE IT. I can fit large things inside. Shelves are easy to rearrange and the freezer is easy to access.

Yes, I recommend this product

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Not Bad

4/5/2018

it came with our home purchase wasnt chosen by us. it all depends on the space you desire. I prefer one door at top. ok with freezer at bottom

Yes, I recommend this product

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Excellent Value Stylish

4/3/2018

We love this fridge so quite so much room very good looking too

Yes, I recommend this product

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Love the slate gray finish - No fingerprints

4/1/2018

I love the freezer on the bottom and the spacious interior. However we were surprised that the motor is louder than our former 12 yr. old refrigerator.

Yes, I recommend this product

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Love Almost Everything About It

3/31/2018

Bought this a couple months ago. Really enjoy having the ice/water in the door. Wish it came with a Butter tray in the door. The trays in the door where the ice maker is are a little small but am getting used to it.

Yes, I recommend this product

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Best Fridge Ever

3/21/2018

We love the fridge Plenty of room for everything and can find things in my fridge for the first time. Great lighting.

Yes, I recommend this product

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good looking appliance

3/21/2018

so far so good hope the ice maker holds up and does not break down after a year or so.

Yes, I recommend this product

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love my refrigerator

3/21/2018

we purchased our refrigerator for our new home. we havent moved in yet but have been using it for a couple of months now. absolutely love the room and the convenience of everything about it. would definitely recommend this refrigerator to anyone.

Yes, I recommend this product

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Great features

3/20/2018

I just had a house built and this model goes perfectly with the installed appliances.

Yes, I recommend this product

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Slate color

3/16/2018

Bought all new appliances in slate. Was a bit concerned about how the slate color would coordinate with the cabinets. I am ecstatic with the style and color. The fridge is excellant in the function. I have all the fridge contents above my waist easy to find what Im looking for. Roll out freezer is where it should be.

Yes, I recommend this product

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SWEET NEW FRIDGE

3/13/2018

This refrigerator is an excellent upgrade to our house. We now always have cold water ice and plenty of room for all of our families foods. We Love It

Yes, I recommend this product

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Great features

3/11/2018

Bought this refrigerator almost a year ago and have not had I a single problem Simply love it

Yes, I recommend this product

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Overall great refrigerator

3/11/2018

I bought this refrigerator about two months ago to replace an old non working refrigerator. The upper French doors are nice and gives plenty of accessibility. My only or biggest complaints are the ice maker. It doesnt or cant keep up with my family of 4 and it is constantly dripping onto the drip plate. Ive considered buying the optional ice maker for the freezer.

Yes, I recommend this product

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Wonderful Product

3/10/2018

I love the slate finish fewer fingerprints to wipe off and the great design both inside and out Also great features such as the warning sound if the door is left open.

Yes, I recommend this product

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Lots of room

3/9/2018

I absolutely love this refrigerator. I previously had a side by side refrigerator and never felt like I had room for anything. Now everything is at eye level. I put everything from my old fridge which looked full into this and it has room for much more. Thanksgiving will be great this year with the extra room. I read complaints in some reviews that it was loud but have not found that to be true for me. Nice roomy freezer pull out too. I love the layout and that it sings to me when I accidentally leave the door open. Plus its pretty.

Yes, I recommend this product

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Plenty of room

3/9/2018

This fridge is wonderful. I love the roomy interior and the fact that the ice maker is in the door and doesnt take up have the fridge space. I am so happy with it. My only negative which is why 4 stars not 5+ stars is that it is so difficult to read the selection buttons for water/ice/crushed ice. My fridge is slate grey and it is so impossible to see the selection panel. Otherwise Im thrilled

Yes, I recommend this product

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Finally got my French door refrigerator

3/8/2018

Ive had a side-by-side for many years but always wanted the French door style refrigerator. After checking more than 20 different units online and in-store we decided on the GE unit because of the nice balance between price features appearance and craftsmanship. The LED lighting is great.

Yes, I recommend this product

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Great product love the features

3/5/2018

I bought this 5 months ago happy if I had to buy another appliance it would be GE

Yes, I recommend this product

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df

3/3/2018

yes good product would recommend to a friend absloutly

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Good design

3/1/2018

I bought this 8 months ago and really like the design and look for the most part. Negatives are the small ice compartment and all tall bottles must be stored on the doors since they dont fit on the shelves. Limited space for tall bottles is disappointing. The ice compartment holds very little ice. Plus it is always running. Doesnt shut off much. Concerning to me.

No, I do not recommend this product

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Lots of space and nice looking but ice is a joke

2/28/2018

There is lots of space inside. Adjustable shelving is great. However the ice maker does not make enough ice. We are always running out of ice. Plus its loud when the water line runs or the ice drops. Also there is always a drop of water after using the dispenser. Its annoying.

No, I do not recommend this product

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All the features we love

2/27/2018

Great features over our previous model love the access and dual ice maker.

Yes, I recommend this product

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Love the color

2/25/2018

This is my 3rd French door refrigerator. Although it is the same size as the others it seems harder to make everything fit. I wish that the water/ice dispenser panel was light too. No way to see it in the dark

Yes, I recommend this product

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Love it

2/24/2018

Brought the refrigerator a month and a half ago and absolutely love it. I love the visibility and easy access to all the items stored. Havent noticed any drop in power bill yet but am looking forward to seeing a decrease there.

Yes, I recommend this product

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Big Refrigerator

2/23/2018

This is a nice big refrigerator for a family. We love the size and layout. The ice maker/water dispenser gets lots of use in this house. The shelves on the ice maker door are very narrow which make the almost useless. The other issue we had was with the plastic it was wrapped in to protect it. The plastic wrap is thick and is pinched under the molding so we havent been able to get it all off. Otherwise we love this refrigerator.

Yes, I recommend this product

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Some flaws but overall good so far

2/23/2018

I wish the two top drawers could open with only one french door open. Both doors need to be open when pulling either drawer open

Yes, I recommend this product

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Super Spacious

2/22/2018

I bought this french door refrigerator freezer about 5 weeks ago. I was really hesitant about the freezer drawer since I have lower back issues. I also was skeptical about how things would fit into a drawer and whether I would have easy access to items without completely turning the drawer upside down looking for things. Well I will never go back to a side-by-side again The drawer is incredibly spacious and I have view of everything in there. There is also a smaller pull out drawer that is the same width and gives even more space The french door refrigerator is a dream come true. It is HUGE I have more than enough room for everything so much so that everything is organized and easily accessible. The lighting is bright and the drawers are spacious. There are 2 veg/fruit drawers and another drawer in which I keep butter cheeses cold cuts etc. This 3rd drawer though thoroughly spacious is the width of the refrigerator so I must open both doors to access it. It would be more convenient and energy efficient if this drawer were divided so that it is accessible from one door or the other.This is a small drawback and it would not deter me from ever buying this product again. The ONLY other drawback are the outside handles to the doors. We specifically did not want stainless steel because of the fingerprints so we bought the black slate finish. Well the handles are still stainless steel -- and of course where we touch most of the time. So that negative lives on. But this review should not conclude on that note. It is a beautiful convenient highly functional appliance and one that I absolutely recommend.

Yes, I recommend this product

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great features

2/19/2018

I remodeled out kitchen and bought new appliances. Wanted something with water in the door and a big freezer. Love the size of the freezer. And the water and ice in the door. I love the adjustable shelving.

Yes, I recommend this product

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GE Refrigerator 27.8 Cubic

2/19/2018

Good fridge so far. I have only had it for a couple weeks. So far it drips a drop when closing the left water door. It is a touch louder running then our past 7 year old LG mostly just hear a light fan or compressor but very minimal. The fridge I is in an open concept kitchen living room. No pops or clunks so that is good.. The yearly cost for it seems amazing considering the size. Overall happy thus far and time will tell on how it holds up to a busy family. Working great and price was really good.

Yes, I recommend this product

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Bright clean and new

2/18/2018

We picked out this refrigerator for our new house and couldnt be happier. It is very solidly built but the doors open smoothly and easily. After 2 months of use its working like a charm. The water and ice in the door work well - not excellent but not enough to knock off a star. I like being able to easily remove the ice chamber and dump the cubes into a container I like have LOTS of ice on hand. So far so good but its new and it should be.

Yes, I recommend this product

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New Refrigerator

2/13/2018

Needs a bit more inside lighting One of the door shelves is so small its tough to find things that fit it 2 months old and has a loose screw on the freezer door handheld A bit difficult to read the water/ice selections when its a bit dark Otherwise... its great

Yes, I recommend this product

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Roomy and easy access

2/13/2018

We love love love our new french door fridge So much better than our old side by side Love the room and easy access to the fruits and vegetables. Much easier to organize and find items in the freezer section also. We couldnt be happier The only reason I didnt give it 5 stars was because the side of the fridge has a big wave or ripple in it. We are working with our dealer now on a resolution to that issue.

Yes, I recommend this product

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Love it

2/10/2018

We went from a 18 cu ft fridge to a 28 cu feet and couldnt be happier. We chose the slate color for our appliances for the hard to find look. The ice maker/water is also an upgrade for us and love the turbo freeze/cool option it offers. The worst part of this fridge was getting it in our house with just my husband and I. I would recommend at least 4 men to move this next time

Yes, I recommend this product

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great looking fridge with a ton of room

2/7/2018

Love the lighting the color the usability and all the little extras it has to offer.....i just wish i could adjust the temperature.

Yes, I recommend this product

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great features

2/5/2018

I just love how much room is in this refrigerator and the freezer has quite a bit of room too

Yes, I recommend this product

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Awesome refrigerator and freezer

2/5/2018

Great look and performance in this refrigerator and freezer

Yes, I recommend this product

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Great product

2/5/2018

So happy I bought this refrigerator Great features

Yes, I recommend this product

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Love it

2/4/2018

The room this thing has is amazing. I can organize and keep my refrigerator neat finally.

Yes, I recommend this product

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Sleek dsign

2/1/2018

I bought this two months ago and I love it doesnt show fingerprints

Yes, I recommend this product

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Great products

1/31/2018

We Bought this unit almost 2 months ago and it rocks

Yes, I recommend this product

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Love it

1/28/2018

Bought today. Love the size and features. I love the color

Yes, I recommend this product

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Weve graduated

1/28/2018

We upgraded from an almost 20 year old GE Profile fridge with the freezer on top. This is so much better We didnt realize how out old fridge was just not cutting it any longer. Food stays fresh longer the bottom drawer is great. Very pleased.

Yes, I recommend this product

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Refrigerator

1/28/2018

The fridge is great. Tons of space and very convenient

Yes, I recommend this product

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spacey

1/27/2018

was a gift from a friend has been great and is very spacey and attractive

Yes, I recommend this product

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Great Purchase

1/27/2018

We finished building our new house and bought this fridge along with many other GE slate appliances. Install was very easy and it does what its supposed to. Weve been using it for about 6 months now and no issues finger prints from the kids are minimal if any. Would recommend and purchase again.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and 1 full-width drawer with LED light
Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

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