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GE Appliances Logo

GE® 27.8 Cu. Ft. French-Door Refrigerator with Door In Door

Model # GFD28GELDS

 4.6 out of 5 (113 Reviews)

Available in 4 Color(s)

Regular Price $3,200

Our Price $2,659

After Applicable Rebates

Rebate(s): $100

Our Price

$2,659

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Door in Door

Innovative door design provides quick access to family favorites, from kids' snacks to taller items, such as recorked wine bottles


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and full-width drawer with LED light

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

Features:

  • Door in Door
  • Second icemaker option
  • Advanced water filtration uses RPWFE replacement filter
  • Showcase LED lighting
  • TwinChill™ evaporators
  • Two humidity-controlled drawers and full-width drawer with LED light
  • Turbo Cool and Turbo Freeze settings
  • Space-saving icemaker
CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.6
Freezer Capacity 9.17
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water No
App Filter - Product Type Refer French Door
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Handle Color Black Stainless
Exterior Design Contoured Door(s)
Handle Design Designer Style
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Black Slate
Adjustable Rollers 2
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Volts/Hertz/Amps 120v; 60Hz; 15A
WEIGHTS & DIMENSIONS
Net Weight 383.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 34.75
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.625
Approximate Shipping Weight 403.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Optional 2nd Icemaker (IM5D) in Freezer
Space Saving Ice
Dispenser Features Door Alarm
LED Dispenser Light
Water Filter Indicator Light
Fresh Food Features Showcase LED Lighting (5)
Freezer Features Interior Lighting - LED (2)
Turbo Freeze
Configuration Door in Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 4 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass
Control Type External Electronic Digital Temperature Display
Fresh Food Door Bins 1 Rotating
6 Total
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Freezer Storage Baskets 2 Full-Width
Fresh Food Cabinet Drawers 1 Full-Width with LED Lighting
2 Adjustable Humidity
3 Total
Dispenser Cubes, Crushed Ice and Water
Large Color-Matched
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (113 Reviews)

91% of reviewers recommend this product.

Great Features

10/6/2018

We love the new refrigerator Easy Access Lots of Space Convenient door in door are just a few of the things we find exceptional. Not to mention the fact that it is abundantly more energy efficient than our old one The Black Matte finish doesnt show the kiddos fingerprints like the Stainless Steel one did..... this is a fantastic perk as well.

Yes, I recommend this product

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Lots of space

10/5/2018

Lots and lots of space Love that the ice cube maker is on the door.

Yes, I recommend this product

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Lots of space

10/2/2018

We bought this refrigerator two months ago and except for the noise we are very happy with it. There is a lot of storage in both the refrigerator and freezer sections and everything is easy to get to.

Yes, I recommend this product

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Love the outside Apperance

9/22/2018

Bought this about 6 weeks ago finally received one from GE that didnt have a door damaged only took 6 deliveries before we hit the jack pot. My wife and I liked the function of the fridge at the store appearance caught my eye first. However after utilizing it for 6 weeks I wish we would have went with our first choice non-GE brand. Kids and I I have to admit love the right side door in door feature makes getting milk coffee creamer and condiments fast and easy. The only real down side you must open both doors to place plate size items into the fridge so user function could be better. I wish appliance manufacturers offered the 100 day money back guarantee if so I would have to return this fridge. Just not the most family functional fridge Ive ever used.

No, I do not recommend this product

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Just okay.... wouldnt purchase again.

9/20/2018

When you read other reviews about how noisy this fridge is - LISTEN Loudest fridge ever not just the ice maker but the constant humming. When I open the doors all shelves and stored containers have condensation on them. Items in the back even on the top shelf freeze. I do love the door in door feature but its not worth the other sacrifices. I have a GE dishwasher double oven and microwave and I love all three. Somewhere quality was lost on this particular model.

No, I do not recommend this product

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Awesome

9/18/2018

This thing does everything but hand you the food you need

Yes, I recommend this product

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We love the door in door for the kids

9/17/2018

This is exactly what we wanted big and very spacious and a place for all of our food.

Yes, I recommend this product

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Spacious Sleek design

9/17/2018

Such a great fridge. Tons of space Sleek looking too

Yes, I recommend this product

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Door operation

9/14/2018

Well we have had this appliance for about 2 months now. Immediately first thing we noticed is the tray under the water dispenser it is no tray at all but runs off and goes down the freezer and freezes making the door stick serious design flaw. Other problems were experiencing is the milk doesnt seem to stay cold it spoils quickly.

No, I do not recommend this product

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Great features

9/10/2018

Really like features. Easy to clean water dispenser. Only negative is that the ice maker jams.

No, I do not recommend this product

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Black Slate

9/7/2018

Beautiful black slate..love all the features. Its huge

Yes, I recommend this product

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So much space

9/7/2018

We upgraded our appliances and couldnt be happier. The fridge has so much space. We love the door within door feature. It makes it so easy for our kids to grab a snack or a drink without opening the entire door.

Yes, I recommend this product

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Love it

9/5/2018

Bright led lights. Love the extra door. Fingerprint free Easy to clean.

Yes, I recommend this product

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new refrigerator

9/4/2018

needed a new refrigerator recommended by a appliance technician its pretty neat except slow on ice.

Yes, I recommend this product

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Great features and great look

9/3/2018

Ive had this refrigerator for a few months and I dont regret it its really nice and works great.

Yes, I recommend this product

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I really like the finish.. and most of the feature

8/31/2018

I really really like the fridge.. but I am having troubles with the quick door

Yes, I recommend this product

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Overall keeps things cold

8/30/2018

Nice refrigerator. Layout works well. Like the door in door feature. Water / ice dispenser needs a lot of work. Ice dispenser makes a mess and opening is too wide. Bottom tray of dispenser is flat and ice pieces that miss the cup will melt and run down front of fridge.

Yes, I recommend this product

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Good Quality

8/30/2018

Happy with the product Great color Made in the USA

Yes, I recommend this product

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Poor door storage

8/30/2018

We purchased our frig 7 months ago. We have had no mechanical problems but the storage in the doors is poor. The ice maker spits small slivers of ice everywhere. Personally we both do not like double doors or the door in a door style that this refrigerator has.

Yes, I recommend this product

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Lots of space

8/30/2018

Disappointed with ice maker. I ordered additional ice maker.. it just came I hope we get a lot more ice

Yes, I recommend this product

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More features than I expected

8/30/2018

bought this six months ago and have been happy with it ever since.

Yes, I recommend this product

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Wonderful features

8/30/2018

We bought this fridge a few months ago for our new house. The interior and exterior are both beautiful. The ice maker is a bit small but we rarely need a lot anyway. The doors and drawers are light enough for my son to open and the water despensor is low enough for him to operate on his own. Im so glad my husband talked me into this one

Yes, I recommend this product

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Easy access

8/30/2018

You can get your most used items without opening the main fridge

Yes, I recommend this product

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Love my fridge

8/30/2018

I have had the fridge for 3 months. I get many compliments on the color the size the ease of use. The door in door is a very helpful feature. We were very pleasantly surprise to learn it has a Sabbath mode which was a feature we wanted but didnt find out it had until we read the manual and played around with the fridge. The one downside is that it is somewhat noisy. Highly recommend this fridge.

Yes, I recommend this product

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Love the door in a door

8/30/2018

Brought it home in April and its great So far so good.

Yes, I recommend this product

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Usable space

8/28/2018

This refrigerator has more usable space as my Whirlpool Gold same size refrigerator.

Yes, I recommend this product

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Ice maker sucks/Freezer drips on the floor

8/27/2018

Bought this boat anchor 8 months ago and had the repairman out here three times and problems still not resolved

No, I do not recommend this product

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Love it

8/27/2018

My husband and I bought this refrigerator a month ago and I am very pleased with it. I love how easy it is to access regularly used items in the door in door feature and how you can move and adjust the shelves to meet your familys needs. Its easy to keep clean and the LED lights keep the inside well lit while you search for items in the fridge. I would definitely recommend this refrigerator to others

Yes, I recommend this product

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Just Love It

8/25/2018

Love this Refrigerator only had 1 week but great investment

Yes, I recommend this product

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looks beautifull

8/24/2018

Bought this Love the look and everything it has to offer as far as space inside and was able to install 2nd ice maker

Yes, I recommend this product

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Nice

8/23/2018

My husband and I bought this refrigerator for our new build its really looks great in our kitchen. We have it along with our stainless steel double oven and microwave. Im going to get the dishwasher as well. Works well there is noise when the ice drops plenty of storage space as well as freezer space.

Yes, I recommend this product

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Features I was looking for

8/18/2018

I just purchased it this week but have always been happy with GE products in the past.

Yes, I recommend this product

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Love this big guy

8/17/2018

So much room keeps things so fresh. Love the door alarm too lets us know if we didnt close properly.

Yes, I recommend this product

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I love the features

8/14/2018

Our old refrigerator was out dated. We looks for a while at new ones. I love all of the room and the lighting on this one. And it is easy to use the controls.

Yes, I recommend this product

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Great Looks

8/13/2018

Very nice looking unit. Functional layout with lots of space.

Yes, I recommend this product

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Great features

8/12/2018

This refrigerator will not disappoint It has an amazing amount of space and looks great in my kitchen

Yes, I recommend this product

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Well done

8/11/2018

The configuration and space allocation is excellent.

Yes, I recommend this product

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Better the our old Samsung

8/2/2018

Everything works as it should Doors are a little stiff when closingdont always close Freezer door need to be pushed closed each time Hopefully doors will get smoother at time passes

No, I do not recommend this product

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Beautiful to Look At

7/24/2018

Very happy with this product. Sleek sexy as my friends say Quiet no fingerprints Love it

Yes, I recommend this product

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SO GLAD I BOUGHT THIS

7/23/2018

VERY SPACIOUS AND ACCESSIBLE FOR MY 5 YEAR OLD TO GET HIS SNACKS

Yes, I recommend this product

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Great Features

7/15/2018

We just bought this and we love it. Appearance is great and looks wonderful in our kitchen

Yes, I recommend this product

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Love this GE Refridgerator

7/12/2018

We bought this refrigerator little under a month ago and absolutely LOVE it. Plus we got a great deal at the Home Depot which makes this a double sweet deal. Very quite ice and water taste great.

Yes, I recommend this product

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Sleek and spacious

7/12/2018

Were so happy with the look and capacity of this refrigerator Being a family of 7 it meets all of our food storage needs and looks so nice in our kitchen

Yes, I recommend this product

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Works well

7/1/2018

Bought this a few months ago typical fridge nothing special here

Yes, I recommend this product

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we like it

6/29/2018

We have only had it for two days but besides being very roomy and well lit up I wasnt sure if I liked the door in the door idea but have already like it it help you keep those most often used items up front and not get lost in big refrigerators

Yes, I recommend this product

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Love it

6/27/2018

Best. Fridge. Ever. Hope it lasts 20 or more years.

Yes, I recommend this product

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Great size

6/23/2018

Bought this in a set and its great The size is awesome. Love the low water and ice dispenser and exterior door feature. My small son can open everything without help Only con is the ice crusher is a little messy. Love it and would recommend it

Yes, I recommend this product

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Great refrigerator

6/17/2018

We have only had this refrigerator for almost 2 weeks and so far we LOVE it It is quiet when it runs and even when it drops the ice. We dont have any complaints

Yes, I recommend this product

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Roomy and quiet

6/15/2018

Ive only had this product for a week but was surprised at how much room it had. It is so quiet you cant even hear it running. Only the sound of the ice dropping can be heard but even that is a very soft sound. So far I love it and the door in the door is so handy for getting out items that are used often during the day.

Yes, I recommend this product

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So much space

6/14/2018

Love my new fridge Huge The doors make it easy to grab and go

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Door in Door

Innovative door design provides quick access to family favorites, from kids' snacks to taller items, such as recorked wine bottles


Second icemaker option

Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately)


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Two humidity-controlled drawers and full-width drawer with LED light

Create the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake


Turbo Cool and Turbo Freeze settings

An extra boost of cold air restores interior to set temperature for optimum food freshness


Space-saving icemaker

Located on the door with integrated bins to create more usable storage space

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