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GE Appliances Logo

GE® Stainless Steel Interior Dishwasher with Hidden Controls

Model # GDT695SMJES

 4.4 out of 5 (393 Reviews)

Available in 6 Color(s)

Regular Price $1,000

Our Price $993

After Applicable Rebates

Our Price

$993

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Third Rack

Easily clean an entire flatware collection, knives and small utensils with an additional rack across the top of the dishwasher


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


45 dBA

Ultra-quiet operation creates a peaceful kitchen environment even as it delivers powerful wash performance


Black pearl racks with ball tip tines

Offers durability and secures dishes

Features:

  • Third Rack
  • Bottle Jets
  • Easy touch adjustable upper rack with 2 Stem Safe shelves
  • Piranha™ hard food disposer with removable filter
  • Full-extension smooth-glide upper rack
  • Hidden vent with fan dry
  • Lower rack multi-position, fold-down tines
  • Floor Protect
  • Wash zones
  • 45 dBA
  • Black pearl racks with ball tip tines
FILTER
App Filter - Bottle Wash Yes
App Filter - Food Disposer Yes
App Filter - Stainless Steel Interior Yes
App Filter - Cabinet Width Dish Traditional 24 in.
App Filter - Product Type Dish Built-In Top Control
APPEARANCE
Handle Rounded Handle - Stainless Steel
Installation Built-Up Floor Capable
Flush Cabinet Installation
Side Installation or Top Installation Included
Handle Color Stainless Steel w/Chrome
Door Appearance Full-length door
Door Style Long Door with Top Controls
Color Appearance Slate
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Calrod Heater Watts 415/800
Power Connection Power Cord - Not Included
Volts/Hertz/Amps 120v; 60Hz; 7.2A
ECONOMICAL / QUIET
Quiet Features Quiet Water Valve
Sealed Toe Kick
Tub Collar Trim
Quiet Package 45 dBA
Outer Wrap Bitumen
Full-wrap Blanket
Motor Type Single Speed
Door Insulation Insulation
Mastic
WEIGHTS & DIMENSIONS
Net Weight 105.0
Overall Depth 24.0
Height w/Legs Extended - Maximum Height 34.625
Overall Width 23.75
Overall Height 34.0
Approximate Shipping Weight 118.0
Cabinet Width 24.0
Height w/ Legs Retracted - Minimum Height 33.375
FEATURES
Wash System Features Automatic HotStart
Automatic Temperature Control
Bottle Jets
Dedicated Silverware Jets
Drain Pump
Dual Pumps and Motors
Piranha™ Hard Food Disposer with removable filter
Style Built-In
Upper Rack 1 Rack handle
1/2 fixed tines, 1/2 fold down tines
2 Stem Safe Shelves
Ball-Tip Tines
Premium Height Adjustable
Racking Material Nylon
Rack Features 2 Utility Shelves with Stem Safe - Upper
3-Piece Silverware Basket with Cell Covers
Adjustable Upper Rack
Ball-Tipped Tines
Fold-Down Tines - Lower
Dishwasher Control Features 1 "Clean" Light, 1 "Sanitized" Light Cycle Progress Indicators
3 Digit Display Cycle Countdown with Bi-Color LED Status Light on door
Audible End-of-Cycle Signal
Last Cycle Memory
Showroom Power Mode Yes
Cutlery Tray One piece removable 3rd rack
Dishwasher Drying Features 4-Pass Multi-Wattage Wash & Dry Element
Fan Assist Dry
Heated Dry - On/Off
Leveling System 4 Leveling Legs
Control Type Electronic Tactile Buttons
Top Controls
Number of Place Settings Up to 16
Tub Type Tall Tub
Rack Color Black Pearl
Exterior Style Traditional
Number of Cycles 4
Wash System 3-Level
600 Series
Racking System Full 3rd rack
Dishwasher Cycles Auto Sense
Heavy Wash
Light Wash
Normal Wash
Number of Options 10
Dishwasher Options Bottle Jets
Child Lock
Delay Start 1-12 Hr.
Heated Dry
Sani (NSF Certified)
Start/Reset
Steam PreWash
Wash TempBoost
Wash Zone Lower Only
Wash Zone Upper Only
Tub and Door Liner Stainless Steel
Latch Pull with Handle
Wash Arms 3 Wash Levels
Bottle Jets
Lower
Middle
Upper
Lower Rack 1 Rack handle
Ball-Tip Tines
Multi-Position Fold Down Tines
Floor Protection Floor Protect
Water Filtration System 100% Filtration with Piranha Hard Food Disposer and Removable Filter
Sensor Clean Sensor
Dispenser Rinse Aid with Indicator and Adjustment

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (393 Reviews)

82% of reviewers recommend this product.

Great features

9/19/2018

Really enjoy this product its really quiet and cleans really well

No, I do not recommend this product

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Missing feature

9/17/2018

I was disappointed that it di not have a rinse cycle.

Yes, I recommend this product

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Great product

9/13/2018

I bought this. Dishwasher about a month ago to replace a 7 year old GE Profile unit. The older unit did not have a stainless steel interior and I could not seem to get the dishes to get clean. Not sure what the difference is in the way the water is sprayed around but the dishes are marketable cleaner and with the stainless steel interior they are a lot dryer. I also really like the thin drawer at the top for putting in utensils and other small flat objects.

Yes, I recommend this product

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Cleans well

9/13/2018

Beautiful appearance excellent cleaning and great interior design. Doesnt dry as well as I would like but I would still highly recommend.

Yes, I recommend this product

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Extremely Quiet

9/12/2018

I am so pleased with this dishwasher. I cant believe how quiet it is. Like the extra pull-out tray on the top for large spoons and knives etc. The only one thing that I think could be improved is the small area to add any liquid dishwasher rinse Its very small and a large amount of rinse goes all over the door.

Yes, I recommend this product

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Very Quiet

9/11/2018

Brand new. Did two loads so far cleans perfect and very quiet.

Yes, I recommend this product

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New kitchen addition

9/10/2018

We how well it dries the dishes. Our travel mug lids have not ever been so clean with the third rack option. It is so quiet you have no idea it is running.

Yes, I recommend this product

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Love the color

9/10/2018

Looks good Trying to figure out the heat cycle...

Yes, I recommend this product

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Just bought in April and the heating element broke

9/9/2018

Just bought in April and the heating element broke which means the dishes are not drying. So in 4 months the dishwasher is broken

No, I do not recommend this product

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super duper unit

9/8/2018

cleans like a charm its easy to use the controls are out of reach of the children the third tier shelf and the individual slots for silver ware are excellent features

Yes, I recommend this product

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Super quiet

9/8/2018

Very happy with it. Super quiet and easy to use. Lots of space.

Yes, I recommend this product

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Super quiet

9/8/2018

Very happy with it. Super quiet and easy to use. Lots of space.

Yes, I recommend this product

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Great features

9/7/2018

This is the heaviest dishwasher I have ever seen. I havwent screwed it in to the cabinets yet. I can pull out either rack without it it trying to tip over. Most dishwashers are so light that they will tip over.

Yes, I recommend this product

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Is this thing on?

9/6/2018

Had it for about a month and its whisper quiet. Couldnt be happier with the bottle Jets and third rack. Its changed the way we do silverware.

Yes, I recommend this product

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Great features that are new to us.

9/6/2018

We bought this dishwasher two months ago and we are very impressed with it. The features are some weve never heard of which makes this dishwasher a great asset. We love its extremely quiet operation. The only thing we hear is the water draining which is noise from the sink and not the machine itself.

Yes, I recommend this product

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Love the features

9/5/2018

The bottle jets are great for my water bottles. Love the third rack at the top. Always does a great job cleaning and fully drying my dishes.

Yes, I recommend this product

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Great Features Great Machine

9/5/2018

I am planning to make-over my kitchen so I bought a GE 3rd Rack Dishwasher in August 2018. One week later I had it and my my my I am so giddy I almost dont know what to say. Yes I do. Thank you thank you GE for inventing this machine and thank you to my companion for a birthday gift that I love and will last for years

Yes, I recommend this product

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Quiet while washing

9/5/2018

We are thrilled with this purchase and would buy it again.

Yes, I recommend this product

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So quiet

9/5/2018

Very pleased with this product. My dishes or sparkling Couldnt have chosen a better dishwasher and it looks so sleek with the slate that we picked.

Yes, I recommend this product

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quiet and efficient

9/4/2018

have had this for just over a month and so far Im happy To say its quiet is an understatemant I have to look to make sure its running I love the option to run upper or lower or both We often had to let the old dishwasher sit for a week to get enough dished to run it and it would start to smell. I can run this one more often just on lower and it cleans great have company run the whole unit. I use the drawer on top for utensils sharp knives and platic lids when I have a full load. Really liking this dishwasher

Yes, I recommend this product

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Great Price/Great Features

9/4/2018

I purchased this dishwasher a few days ago and love it It has 3 racks which sold me. After getting it home and installing it we found it whisper quiet and cleaned really well.

Yes, I recommend this product

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Very Sleek

9/4/2018

I purchased this a month ago and I love the color and style. The third drawer is a total win. Love it

Yes, I recommend this product

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Love this diswasher

9/4/2018

I cant say enough about the use of space inside this dishwasher. The third rack on top is perfect for those serving spoons and odd flat items. The flexibility of the level for the glass rack and the moveable dish prongs works for us. It is so quiet that on the odd occasion we should happen to hear it and it is in our island next to the couch in the open great room we always have to stop and think what is that. This was not in our plan but I am so glad I took advantage of a good sale and bought it along with our new stove. Our local plumber needed by code to install even commented on the quality of construction - he sees all types.

Yes, I recommend this product

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Controls on the top of door

9/3/2018

So far the dishwasher is working fine. Love the wine glass feature and the large tools tray.

Yes, I recommend this product

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Works but not great

9/3/2018

Have to drop the middle rack to use the bottle washer. Then it is hard to fit large plates or cutting boards in the bottom rack. We like the upper rack but it makes the two lower racks smaller and overall you cannot put as much in it as our old dishwasher. Bottom rack has a large space in the middle of it without any upright supports so it is difficult to use all the space with smaller items. Does not get dishes clean on the short cycle. Have to use the longer ones that take forever - 3 or 4 hours. Drains really loud. Bangs around plastic plates on the bottom rack making a lot of noise. Leaked after a few months due to a faulty hose clamp. Relatively easy to replace the clamp except for all the sharp metal edges and all the water clean up. Drain pan under dishwasher did not catch any of the water. Leak sensor would have been nice.

No, I do not recommend this product

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The most perfect dishwasher ever created

9/2/2018

Definitely dont want to be vague or undetailed here... This dishwasher was literally created by Gods own hand. I dont have one single even slight negative thing to say. Amen.

Yes, I recommend this product

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Cleans Great

9/2/2018

The dishwasher cleans very well and leaves the dishes dry. No complaints other than I think the sound is a little louder than its sound rating. Im comparing it to an older model I used to have that was quieter than this model but the older one had a worse rating. Not really an issue.

Yes, I recommend this product

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Excellent quiet running dishwasher

8/31/2018

I purchased this dishwasher with other GE Profile appliances for our new home and cant say enough how happy I am with the features and performance It does an excellent job of cleaning rinsing and drying dirty dishes and is the quietest running dishwasher Ive ever owned. The added shallow pull out tray above the glassware rack is especially handy for serving utensils lids and other small items that might otherwise fall thru the larger racks. So convenient

Yes, I recommend this product

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Quiet Dishwasher

8/30/2018

I bought this dishwasher to replace a 20 year old model which had stopped working. I was pleased by how quiet it was compared to my old machine. The stainless steel interior should be more durable but it seems to need more clean up than the plastic interior of my old machine.

Yes, I recommend this product

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So quiet you have to see if it is really on

8/30/2018

We are very happy with our new dishwasher. The top shelf for utensils the large capacity the choice of running the top bottom or both to cycle and of course how quiet it runs.

Yes, I recommend this product

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Great features

8/30/2018

Moved into my new house in April love my new appliances

Yes, I recommend this product

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Great Appliance

8/30/2018

Very happy with this dishwasher. It cleans well and is quiet.

Yes, I recommend this product

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Nice looking.

8/30/2018

This works well and is very quiet. I prefer loading the utensil basket in the front where I can see it. It is on the side and I have to bend over to load the basket to the back because you cant put all the utensils together. I have the wine glass sprayer and I thought Id just take it out. It is connected. How many times do people use that? Total waste but I should have checked that. My fault.

Yes, I recommend this product

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Great dishwasher

8/30/2018

Is very quiet and does great job of cleaning dishes

Yes, I recommend this product

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Great features

8/30/2018

Redid the kitchen and updated my old appliances and love my choice

No, I do not recommend this product

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QUIET and DRIES the dishes

8/30/2018

Well Ive never had a decent dishwasher I guess.....this one is so quiet not like a jet engine landing right next to you. Not only that it actually DRIES the dishes...yes save for the concavities at the bottom of some cups and glasses some of those will still have some water but not much. It washes great as well. We love the top thin drawer for weird utensils and such. The bottle washer feature is also helpful. Thank you GE

Yes, I recommend this product

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Excellent dishwasher

8/30/2018

Pleased with the purchase As the eating out is preferred stage of my life this product does well with a large or much smaller load.

Yes, I recommend this product

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Excellent quality.

8/30/2018

Quiet and effective. Not sure about hidden controls. I like to know how much time is remaining.

Yes, I recommend this product

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Love the features to raise and lower the upper rac

8/30/2018

I bought this a month ago its so quiet love all the washing choices

Yes, I recommend this product

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Quietquietquiet

8/30/2018

You can stand next to and barely tell its on. Gets thing very clean. Best dishwasher Ive ever had

Yes, I recommend this product

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Have some disappointments

8/29/2018

Customer service has been very responsive. However I am not very happy with how this dishwasher cleans. Items come out dirty and even oily.

No, I do not recommend this product

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Very quiet

8/29/2018

I bought this 3 months ago and am pleased with all the features and cleaning. First few washes left film on dishes. Make sure you run a few times first and use the pod detergent. Very Quiet

Yes, I recommend this product

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Love it

8/29/2018

Works wonderful. Love the knife level. Cleans great

Yes, I recommend this product

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super clean

8/29/2018

we didnt realize how our old dishwasher wasnt doing a good job cleaning until we got the new one. Love it the only problem was the door was damaged ordered new door and that one was also damaged. it took three tries before we got a door damaged free

Yes, I recommend this product

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Best Dishwasher Ever

8/29/2018

This is the best dishwasher ever Ive had it a few months with no problems of course. I love it because it is extremely quiet. I dont even know its running except once in a while I can hear water draining. Ive never had such a quiet dishwasher. It looks nice too. Ive never had to clean the outside yet. Doesnt show finger prints. I highly recommend it.

Yes, I recommend this product

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looks great

8/29/2018

I bought this a month ago and was so happy I did a load of dishes

Yes, I recommend this product

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GREAT DISHWASHER

8/29/2018

I WAS SO HAPPY WITH THE PERFORMANCE THAT i BOUGHT ONE FOR OUR OFFICE KITCHEN

No, I do not recommend this product

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Racks are not the best.

8/26/2018

The racks are not as well designed as my old dishwasher. I cant get the pots and pans in as well and so not everything gets sprayed with water like they should.

No, I do not recommend this product

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So Quiet

8/25/2018

We are very pleased with this purchase. It runs so quietly that you dont know it is on. This was an important feature for us.

Yes, I recommend this product

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  • Features:
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Super Quiet

8/24/2018

On multiple occasions I have walked over to the machine listened to make sure its running...Spotless glasses and dishes and I dont even know its running

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Third Rack

Easily clean an entire flatware collection, knives and small utensils with an additional rack across the top of the dishwasher


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


45 dBA

Ultra-quiet operation creates a peaceful kitchen environment even as it delivers powerful wash performance


Black pearl racks with ball tip tines

Offers durability and secures dishes

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