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GE Appliances Logo

GE® Stainless Steel Interior Dishwasher with Hidden Controls

Model # GDT695SGJBB

 4.6 out of 5 (61 Reviews)

Available in 6 Color(s)

Regular Price $900

Our Price $599

After Applicable Rebates

Rebate(s): $50

Our Price

$599

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Third Rack

Easily clean an entire flatware collection, knives and small utensils with an additional rack across the top of the dishwasher


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


45 dBA

Ultra-quiet operation creates a peaceful kitchen environment even as it delivers powerful wash performance


Black pearl racks with ball tip tines

Offers durability and secures dishes

Features:

  • Third Rack
  • Bottle Jets
  • Easy touch adjustable upper rack with 2 Stem Safe shelves
  • Piranha™ hard food disposer with removable filter
  • Full-extension smooth-glide upper rack
  • Hidden vent with fan dry
  • Lower rack multi-position, fold-down tines
  • Floor Protect
  • Wash zones
  • 45 dBA
  • Black pearl racks with ball tip tines
FILTER
App Filter - Bottle Wash Yes
App Filter - Food Disposer Yes
App Filter - Stainless Steel Interior Yes
App Filter - Cabinet Width Dish Traditional 24 in.
App Filter - Product Type Dish Built-In Top Control
APPEARANCE
Handle Rounded Handle - Color Matched
Installation Built-Up Floor Capable
Flush Cabinet Installation
Side Installation or Top Installation Included
Handle Color Color-Matched
Door Appearance Full-length door
Door Style Long Door with Top Controls
Color Appearance Black
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Calrod Heater Watts 415/800
Power Connection Power Cord - Not Included
Volts/Hertz/Amps 120v; 60Hz; 7.2A
ECONOMICAL / QUIET
Quiet Features Quiet Water Valve
Sealed Toe Kick
Tub Collar Trim
Quiet Package 45 dBA
Outer Wrap Bitumen
Full-wrap Blanket
Motor Type Single Speed
Door Insulation Insulation
Mastic
WEIGHTS & DIMENSIONS
Net Weight 105.0
Overall Depth 24.0
Height w/Legs Extended - Maximum Height 34.625
Overall Width 23.75
Overall Height 34.0
Approximate Shipping Weight 118.0
Cabinet Width 24.0
Height w/ Legs Retracted - Minimum Height 33.375
FEATURES
Wash System Features Automatic HotStart
Automatic Temperature Control
Bottle Jets
Dedicated Silverware Jets
Drain Pump
Dual Pumps and Motors
Piranha™ Hard Food Disposer with removable filter
Style Built-In
Upper Rack 1 Rack handle
1/2 fixed tines, 1/2 fold down tines
2 Stem Safe Shelves
Ball-Tip Tines
Premium Height Adjustable
Racking Material Nylon
Rack Features 2 Utility Shelves with Stem Safe - Upper
3-Piece Silverware Basket with Cell Covers
Adjustable Upper Rack
Ball-Tipped Tines
Fold-Down Tines - Lower
Dishwasher Control Features 1 "Clean" Light, 1 "Sanitized" Light Cycle Progress Indicators
3 Digit Display Cycle Countdown with Bi-Color LED Status Light on door
Audible End-of-Cycle Signal
Last Cycle Memory
Showroom Power Mode Yes
Cutlery Tray One piece removable 3rd rack
Dishwasher Drying Features 4-Pass Multi-Wattage Wash & Dry Element
Fan Assist Dry
Heated Dry - On/Off
Leveling System 4 Leveling Legs
Control Type Electronic Tactile Buttons
Top Controls
Number of Place Settings Up to 16
Tub Type Tall Tub
Rack Color Black Pearl
Exterior Style Traditional
Number of Cycles 4
Wash System 3-Level
600 Series
Racking System Full 3rd rack
Dishwasher Cycles Auto Sense
Heavy Wash
Light Wash
Normal Wash
Number of Options 10
Dishwasher Options Bottle Jets
Child Lock
Delay Start 1-12 Hr.
Heated Dry
Sani (NSF Certified)
Start/Reset
Steam PreWash
Wash TempBoost
Wash Zone Lower Only
Wash Zone Upper Only
Tub and Door Liner Stainless Steel
Latch Pull with Handle
Wash Arms 3 Wash Levels
Bottle Jets
Lower
Middle
Upper
Lower Rack 1 Rack handle
Ball-Tip Tines
Multi-Position Fold Down Tines
Floor Protection Floor Protect
Water Filtration System 100% Filtration with Piranha Hard Food Disposer and Removable Filter
Sensor Clean Sensor
Dispenser Rinse Aid with Indicator and Adjustment

GE Black Friday Savings Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (61 Reviews)

95% of reviewers recommend this product.

So much space in this dishwasher

11/3/2018

Love this dishwasher. So many features and super quiet.

Yes, I recommend this product

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Modern style. Nice features.

11/2/2018

We just bought it but have not had a chance to use it. We loved the style the features on the inside. We have always owned GE products and are never disappointed.

Yes, I recommend this product

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Plenty of options

9/20/2018

It is easy to use very effective and is super quiet. I had to open and check to see if was actually running.

Yes, I recommend this product

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Great features

9/20/2018

I have this dishwasher for approximately a month or so. It took me a couple of trys to get used to the controls and get the setting I like. Things have settled and I am enjoying all the features and loving the quiet work horse. Thank you

Yes, I recommend this product

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perfect

9/19/2018

Bought this for our newly remodeled kitchen and love it. Super quiet cool features great price made in the USA. What more could you ask for.

Yes, I recommend this product

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Great dishwasher

9/4/2018

So quiet did not hear it running. Love the bottle wash feature.

Yes, I recommend this product

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Great features

8/30/2018

Happy with the quiet operation and bottle jets are nice

Yes, I recommend this product

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Great Buy

8/30/2018

I bought this a few months ago and love the third top rack.

Yes, I recommend this product

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Happy

8/24/2018

Ive had this dishwasher for about 6 weeks and Im very happy with its performance. When its operating its very quiet. I like the little tunes it plays when you open the door and when the cycle is over secretly wish the volume was a little louder on the tunes. On the very first wash the dishes came out very wet but with each operation thereafter the dishes were dry. I like having the 3rd top rack to load long-handled items etc.

Yes, I recommend this product

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Very quiet cleans well.

8/20/2018

Easy to use and does an excellent job. We are very happy with this dishwasher.

Yes, I recommend this product

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Very quiet

7/26/2018

I had to order this dishwasher because they didnt carry the color I wanted in the local stores. It took about 2 weeks to be delivered. Its been a good one so far. Im glad the utensil separators were removable from the baskets.

Yes, I recommend this product

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Amazingly well worth the price

7/24/2018

Installed this dishwasher and started washing dishes in a hour. Cleans dishes well and is super quiet. We did not know it was on our previous dishwasher was much louder. Recommend buying this product if you need a new dishwasher.

Yes, I recommend this product

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Love the 3rd shelf

7/9/2018

Just purchased this in June 2018. This is the most quiet dishwasher I have ever had. I had to turn off the fan to make sure it was running. I love the hidden controls and the new 3rd rack. However the bottle jets while it is a nice option adds a lot of time to the cycle and therefore I may not use this option very often. Not sure why the bottle jets could not just operate during the normal cycle without adding additional time to the cycle. This dishwasher also has a feature where you can just wash the top rack or just the bottom rack. Not sure I will use this often.

Yes, I recommend this product

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So quiet

7/9/2018

Installation was very easy for DIY. First I thought I may have made a mistake because there was no washer noise. To my delight that is just how quiet this model is. We love it so far.

Yes, I recommend this product

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3 levels and adjustable top rack.

7/3/2018

Love the three different levels adjustable top rackand the bottle washer feature

Yes, I recommend this product

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Wonderful product

6/24/2018

We have been using our new dishwasher for 3 days and so far we love it We have had several loads because we were without a working dishwasher for a few days. All loads have been thoroughly clean and dry. The 3rd rack is a great feature The machine is also extremely quiet.

Yes, I recommend this product

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I love the added Features

6/14/2018

So far so good. A little worried about the drying as I have used the steaming and heating drying options and the dishwasher is still wet. I love all the extra room the dishwasher has and the adjustable racks along with the bottle cleaners. My kids were so excited that they no longer have to wash the big pots and pans as they fit with plenty of room. The removable utensil tray is great and the third rack is perfect. I really love all the added features of this dishwasher. The hidden buttons leave the outside of the dishwasher with a clean sleek look. I think the dishwasher runs pretty quiet too. Being that my other dishwasher was terrible about flipping cups bowls etc....this one didnt flip a single item. Im super impressed with all of the conveniences that I have lived without all these years

Yes, I recommend this product

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Love everything about it

6/12/2018

Dishes are squeaky clean. Love the 3rd rack. Love the bottle jets and the wine glass holder. Just very pleased all around.

Yes, I recommend this product

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Product Reliability

5/23/2018

We have only had this appliance for one day the word that comes to mind is quiet. Even with hardwood floors the sound when running is very minimal. The separate tier for silver or utensils is another feature that is very good.

Yes, I recommend this product

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Super quiet

4/28/2018

Very quiet. Nice features. Dishes come out clean and dry.

Yes, I recommend this product

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Well designed

4/23/2018

Product is well designed and has the necessary features but not overdone. It does a long cycle time for washing which is the only down side.

Yes, I recommend this product

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Does it all great features.

4/22/2018

Had for several months and it cleans very well and is very quiet. Able to adjust for our needs.

Yes, I recommend this product

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So far so good

4/19/2018

Bought this washing machine about a month ago. It had features that we liked like the bottle washers and stem ware holder. It has plenty of room for silverware. It is quiet but people who say they cant hear it running must need hearing aids. Dishes have come our very clean. It would be better if it had a wash and hold cycle and a self cleaning filter.

Yes, I recommend this product

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Love this dishwasher

4/5/2018

Got this right before Thanksgiving last year. It is so easy to operate and super quiet. I had to listen really close to know that it was on. And the dishes get really clean. No rinsing necessary. And it looks great too both inside and out.

Yes, I recommend this product

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Very quiet and effective

3/28/2018

We have had this for a few weeks now and it is amazingly quiet cleans very well with convenient adjustable middle rack and a top rack Its a world of a difference from our old clunky and noisy dishwasher.

Yes, I recommend this product

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All the bells and whistles

3/23/2018

Its the best and super quiet all my friends love the third rack and the bottle jets.

Yes, I recommend this product

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Exactly what we wanted

3/23/2018

Been using for months now and very happy. Perfectly cleans and is very quiet.

Yes, I recommend this product

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Like the top controls third Rack

3/21/2018

Solid dishwasher third rack tray is nice and relativity inexpensive as far as dishwashers goes.

Yes, I recommend this product

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Great product

3/20/2018

We bought this as an open box floor model and it is amazing for the price paid and what we got.

Yes, I recommend this product

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Great dishwasher

3/19/2018

I love this dishwasher as far as being stainless steel on the inside and the room. The only two complaints are the rungs on the bottom make putting some bowls in hard because they are too far apart. The top isnt big enough to fit our bigger cups.

Yes, I recommend this product

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Love it

3/18/2018

I love this dishwasher. It is so quiet. Love the features. Cleans very well.

Yes, I recommend this product

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Love It

3/17/2018

Overall I rated this product 4 stars but I would give it a 1/2 star more if I could. It cleans very well and is super quiet. Most of the time I dont realize its on. Cleans the water bottles well with the spray. The only issue I have is that the drying feature. But to me fair it does recommend to use the Finish liquid drying product. I havent tried it as of yet.

Yes, I recommend this product

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Very quiet easy to use

3/14/2018

Overall very pleased. IT doesnt have quite the room our previous dishwasher another brand had. Washes china safely on the light cycle

Yes, I recommend this product

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Happy customer

3/4/2018

It was a gift Wasnt sure Id like having a dishwasher but I couldnt be happier

Yes, I recommend this product

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Unbelievably quiet

2/26/2018

This dishwasher is so quiet I have to check to see if it is running. Everything is clean without any pre-washing.

Yes, I recommend this product

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So far So good

2/25/2018

We bought this dishwasher because of its 3 racks and so far it has been great. Its quiet and has done an excellent job cleaning the dishes

Yes, I recommend this product

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Some great features but no directions

2/23/2018

I like the features on this dishwasher but I did not receive any directions on how to use it only a pamphlet on how to clean the filter. I had to go online and download a manual that told me about the features and how to use them. This model has bottle washers but in order to have enough room to put a bottle over the jets the top rack has to be lowered and then it causes the upper spray arm to bang on the dinner plates or anything with any height in the lower rack. It is quiet and I like the buttons being on the inside of the door. The sanitizing feature is a comfort to have during this flu season and it confirms that the dishes were sanitized. I also like the third rack for putting small items in or flat items that do not fit well in the silverware holder it also will hold silverware so you can remove the silverware basket from the lower rack if you need more room for dishes or pots and pans. The steam feature really works on getting hardened food off.

Yes, I recommend this product

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Good Dishwasher for the Price

2/17/2018

Likes are the clean look of the dishwasher with hidden controls the third rack the cutlery holder which comes apart and the wine glass holders. Dislike is the spacing in the lower dishrack which is so large that my small square plates and bowls will not sit flat but drop so they are on an angle and the water sprayer then clacks against them. The tines are also very widely spaced so filling the racks has to be done in a specific way for plates to sit properly. Another dislike is the upper rack has very shallow curved lifts for glasses to hook onto/between and every time you open and close the dishwasher glasses fall over as they are not held in place.

No, I do not recommend this product

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Quiet

2/16/2018

Only had since November but so far am very pleased. It is very quiet and has lots of room.

Yes, I recommend this product

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GE dishwasher

2/11/2018

Great dishwasher with features others dont have. I like the bottle washer.

Yes, I recommend this product

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Like the bottle washers and the 3rd rack

2/6/2018

I am happy with this dishwasher. Pros are the bottle washers a steam feature to remove hardened food the 3rd rack for small items and bigger ones like tongs that wont fit in the bottom silverware basket and the adjustable 2nd rack. The only con I have is that the bottom is not set up well for loading plates and bowls. It is pretty quiet easy to load the detergent and has a sanitizing feature which is nice to have in the flu season.

Yes, I recommend this product

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Quiet

2/2/2018

Does a great job. Unbelievably quiet Cant tell it is running unless I look to see the yellow light is on. It turns green when done. Lots of extra features not found on other models. Takes a long time to clean but not a problem cause I set it before going to bed waking to clean and dry dishes.

Yes, I recommend this product

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4.5

1/17/2018

Having to buy installation parts and difficulty to install are the only drawback to this rating. Operationally this dishwasher is top notch.

Yes, I recommend this product

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A bit disappointing

1/14/2018

This dishwasher is a little disappointing for the price. The dishes dont dry all the way and the detergent doesnt dissolve all the way. Ive tried a few brands and all of them leave a gooey residue.

No, I do not recommend this product

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quiet and spacious

1/11/2018

I bought this dishwasher as a replacement for a much older one two months ago. It is so quiet that I sometimes check to make sure it is running. It holds lots of dishes pots glasses and silverware so I do not have to run it as often as I did the older smaller one that I replaced. Cleans well.

Yes, I recommend this product

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Excellent Product meets and exceeds expectations

1/4/2018

Dishwasher is easy to access all your needs. Extra space to add utensils on third row. Plenty of room for glasses and dishes. Additional space for silverware. Most importantly it whisper quiet when operating.

Yes, I recommend this product

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High quality

1/1/2018

Very happy Seems high quality extremely quiet dishes get clean

Yes, I recommend this product

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Happy wife happy life

12/30/2017

Installation went well wife ran her first load of dishes last night and loves it it was a replacement for a 17 year old GE dish washer that was still working

Yes, I recommend this product

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Sooo quiet

12/28/2017

We purchased this dish washer approx. 3 months ago I cant believe how quiet it is We love the easy flow of the racking system it does a great job in cleaning the dishes love the jet stream feature.the only down fall was our dinner dishes do not fit well in the bottom rack so when we put them in they need to be angled down or the spinner will hit them. We have adjusted to it and still love the dishwasher

Yes, I recommend this product

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Good product

12/18/2017

We bought the dishwasher a couple of months ago and have been very impressed with how quiet it is. It does a great job cleaning.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Third Rack

Easily clean an entire flatware collection, knives and small utensils with an additional rack across the top of the dishwasher


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


45 dBA

Ultra-quiet operation creates a peaceful kitchen environment even as it delivers powerful wash performance


Black pearl racks with ball tip tines

Offers durability and secures dishes

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