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GE Appliances Logo

GE® Stainless Steel Interior Dishwasher with Hidden Controls

Model # GDT655SSJSS

 4.4 out of 5 (478 Reviews)

Available in 6 Color(s)

Regular Price $900

Our Price $659

After Applicable Rebates

Rebate(s): $50

Our Price

$659

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

Features:

  • Bottle Jets
  • Easy touch adjustable upper rack with 2 Stem Safe shelves
  • Piranha™ hard food disposer with removable filter
  • Full-extension smooth-glide upper rack
  • Hidden vent with fan dry
  • Wash zones
  • Lower rack multi-position, fold-down tines
  • Floor Protect
  • 3-piece silverware basket
  • 46 dBA
FILTER
App Filter - Bottle Wash Yes
App Filter - Food Disposer Yes
App Filter - Stainless Steel Interior Yes
App Filter - Cabinet Width Dish Traditional 24 in.
App Filter - Product Type Dish Built-In Top Control
APPEARANCE
Handle Rounded Handle - Stainless Steel
Installation Built-Up Floor Capable
Flush Cabinet Installation
Side or Top Mount Install Brackets Included
Handle Color Stainless Steel w/Matte
Door Appearance Full-length door
Door Style Long Door with Top Controls
Color Appearance Stainless Steel
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Calrod Heater Watts 415/800
Power Connection Power Cord - Not Included
Volts/Hertz/Amps 120v; 60Hz; 7.2A
ECONOMICAL / QUIET
Quiet Features Quiet Water Valve
Sealed Toe Kick
Tub Collar Trim
Quiet Package 46 dBA
Outer Wrap Bitumen
Full-wrap Blanket
Motor Type Single Speed
Door Insulation Insulation
Mastic
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 24.0
Height w/Legs Extended - Maximum Height 34.625
Overall Width 23.75
Overall Height 34.0
Approximate Shipping Weight 115.0
Cabinet Width 24.0
Height w/ Legs Retracted - Minimum Height 33.375
FEATURES
Wash System Features Automatic HotStart
Automatic Temperature Control
Bottle Jets
Dedicated Silverware Jets
Drain Pump
Dual Pumps and Motors
Piranha™ Hard Food Disposer with removable filter
Style Built-In
Upper Rack 1 Rack handle
2 Stem Safe Shelves
Ball-Tip Tines
Premium Height Adjustable
Racking Material Nylon
Rack Features 2 Utility Shelves with Stem Safe - Upper
3-Piece Silverware Basket with Cell Covers
Adjustable Upper Rack
Ball-Tipped Tines
Fold-Down Tines - Lower
Dishwasher Control Features 1 "Clean" Light, 1 "Sanitized" Light Cycle Progress Indicators
3 Digit Display Cycle Countdown with Bi-Color LED Status Light on door
Audible End-of-Cycle Signal
Last Cycle Memory
Showroom Power Mode Yes
Dishwasher Drying Features 4-Pass Multi-Wattage Wash & Dry Element
Fan Assist Dry
Heated Dry - On/Off
Leveling System 4 Leveling Legs
Control Type Electronic Tactile Buttons
Top Controls
Number of Place Settings Up to 16
Tub Type Tall Tub
Rack Color Black Pearl
Exterior Style Traditional
Number of Cycles 4
Wash System 3-Level
600 Series
Dishwasher Cycles Auto Sense
Heavy Wash
Light Wash
Normal Wash
Number of Options 10
Dishwasher Options Bottle Jets
Child Lock
Delay Start 1-12 Hr.
Heated Dry
Sani (NSF Certified)
Start/Reset
Steam PreWash
Wash TempBoost
Wash Zone Lower Only
Wash Zone Upper Only
Tub and Door Liner Stainless Steel
Latch Pull with Handle
Wash Arms 3 Wash Levels
Lower
Middle
Upper
Lower Rack 1 Rack handle
Ball-Tip Tines
Multi-Position Fold Down Tines
Floor Protection Floor Protect
Water Filtration System 100% Filtration with Piranha Hard Food Disposer and Removable Filter
Sensor Clean Sensor
Dispenser Rinse Aid with Indicator and Adjustment

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (478 Reviews)

84% of reviewers recommend this product.

SO FAR SO GOOD

10/15/2018

I love how easy it is to fit dishes in it and the dishes come out all shiny

Yes, I recommend this product

Solid Choice and Looks Great

10/13/2018

Our GE Monogram Dishwasher needed the touchscreen replaced three times in a year before completely going out. We wanted a replacement with no computer touchscreen - because hot water and steam doesnt work well with those electronics - so we dialed things back to this more basic model. It looks great and works great. Very quiet. The bottle washers are a cool feature. The baskets and trim are a little flimsy thus 4 out of 5 stars.

Yes, I recommend this product

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Works Great

10/13/2018

Ive used it three times so far and am very impressed. It runs very quiet cleans dishes well and dries. This is a way better dishwasher than the one I upgraded from. I am very pleased with the purchase.

Yes, I recommend this product

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Love the wine glass holders

10/8/2018

Dishwasher came with the house but love it

Yes, I recommend this product

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Dries the dishes

10/8/2018

Great machine and dries the dishes Nice appearance too

Yes, I recommend this product

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Great value.

10/5/2018

The dishwasher works very well. It has a lot of nice features for the price.

Yes, I recommend this product

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A Dream

10/4/2018

Had it less than a month now. This thing is a dream. You cant hear it at all. It does its dish washing work wonderfully. Very powerful. We like the distribution of the shelves and accessories within. Definitely recommend it.

Yes, I recommend this product

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Very quiet

10/3/2018

Giving this 5 stars for how quiet and how clean my dishes were after a wash.

Yes, I recommend this product

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Quiet clean

10/1/2018

So far I like the dishwasher because it is extremely quiet compared to all other dishwashers Ive had. I like the various features and the delayed start. However I am troubled by loading the dishwasher because sometimes the dishes rock back and forth so I hear the dishes bumping up against one another I tried many ways of loading but some of our heavier dishes dont seem to cooperate in the process. Also sometimes there is a residue building up on the stainless steel surface even though we are using the Finish product that was recommended right on the dishwasher label. Will have to look at other option to get the inside cleaner. I just didnt think I would see this type of residue buildup in 4 months when the dishwasher is used at least once a day.

Yes, I recommend this product

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Exactly what I wanted

9/29/2018

Been using this unit for 2weeks now and couldnt be happier. Washablitliy and ease of use is outstanding. Having a new baby the bottle jets are perfect.

Yes, I recommend this product

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So Quiet

9/28/2018

This dishwasher is so awesome Its sooo quiet and it cleans the dishes so well I love the jet bottle cleaners too Less scrubbing for me

Yes, I recommend this product

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love the look

9/26/2018

very pleased with my purchase will always buy GE as well user friendly

Yes, I recommend this product

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Great Features

9/24/2018

we searched for a dishwasher that has a heated drying feature. Found this one had great reviews purchased at Lowes during sale and absolutely love it.

Yes, I recommend this product

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The options

9/21/2018

The ease of using the features and that this dishwasher gets the water hot.

Yes, I recommend this product

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Super quiet.

9/21/2018

Builder installed 3 months ago. Third GE Derek. First was damaged by workers. Second had unacceptable plastic interior.

Yes, I recommend this product

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Quiet

9/20/2018

Had to ask my wife if it was on. Sure enough Runs quiet works great.

Yes, I recommend this product

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Super quiet and great features.

9/20/2018

We purchased this for our 2nd house and it is perfect. We have had a GE dishwasher for our home for 13 years and have never had a problem.

Yes, I recommend this product

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Needs repaired in just over 1 Year

9/17/2018

Worked well till about 2 weeks before warranty ran out then started leaking. Didnt make service call till out of warranty.

No, I do not recommend this product

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Leaves hard soap all over the dishes

9/16/2018

Dishwasher came with the house from our builder. We have done 8 loads of dishes and have tried various types of detergent and rinse aids. The worst is the one that GE recommends Finish Jet-Dry Rinse Aid. We run it on the longest cycle with extra heat and the dishes continue to come out with a white hard soapy film. We have to hand wash most of the dishes each time.

No, I do not recommend this product

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Quietly Efficient

9/15/2018

Our 14 year old dishwasher finally went out a month ago. We were pleased with the design and features of this one and also how incredibly quiet it is when running. For a couple or a small family this is a nice machine. Larger families might find the capacity a bit small.

Yes, I recommend this product

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Very quiet hard to load

9/15/2018

The only good point was it was super quiet interior is to dark needs to be light in color to help when lading. Not so good points were did not always dry even when left over night. did not hold as much as our old dishwasher did.

No, I do not recommend this product

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Love this dishwasher.....

9/15/2018

This is the same model yet newer I had in my previous home. Works great love it

Yes, I recommend this product

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Very quiet

9/14/2018

We bought the dishwasher a month ago and have been very pleased. It cleans dishes beautifully and is very quiet when running. Love it

Yes, I recommend this product

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Cleans well but hold water in bottom reservior

9/13/2018

Dishwasher cleans well. I have a small household and only run the dishwasher 1 - 2 time a week. However I am concerned that the machine holds water between wash cycles and the appliance will develop mold. The water that sits in the bottom reservoir starts to smell after 2-3 days. I believe there is a design flaw with the evacuation pump.

No, I do not recommend this product

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Cleans great

9/13/2018

This is the second one of this model that I bought only because of a change of address. Its the only dishwasher I ever had where there is no water remaining on the glasses on the top shelf.

Yes, I recommend this product

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Great features

9/12/2018

With the kitchen remodel in our home we added a dishwasher. Ive never had one so am still trying to learn how to load properly. Ive followed the manual however the dishes etc. on the top level dont always come clean. Therefore I have to wash them by hand. As a result I cant honestly give this a fair review.

Yes, I recommend this product

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Outstanding value

9/12/2018

Great features ultra quiet easily installed. Outstanding value

Yes, I recommend this product

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Favorite dishwasher yet

9/12/2018

Purchased at Best Buy with great value. Performance in doing a great job. Very quiet and looks great. Love hidden controls.

Yes, I recommend this product

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Great features

9/8/2018

Installed in new construction of home love features

Yes, I recommend this product

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Love Love Love

9/7/2018

Love the adjusting rack. I seldom use the heated drying but everything dries well anyway.. This is a very nice unit.

Yes, I recommend this product

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So quiet

9/6/2018

Excellent cleaning exceptionally quiet many updates from my 12 year old GE that it replaced.

Yes, I recommend this product

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Quietest appliance ever

9/6/2018

Performs very well very quiet and looks great. Im glad they started putting handles on washers again - essential for hanging dish towels.

Yes, I recommend this product

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Great quiet dishwasher

9/6/2018

We bought this to replace an older dishwasher. It is well designed and looks really good in our kitchen. It is also bigger than we had thought and super quiet. It is an excellent buy.

Yes, I recommend this product

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Love at first use

9/6/2018

Love using my dishwasher cleans even the toughest dishes and pots

Yes, I recommend this product

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Love it

9/6/2018

This dishwasher is so quiet that you hardly notice it running It is easy to load and has a large capacity.

Yes, I recommend this product

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Simple and Efficient

9/5/2018

This dishwasher is low-profile looks great is easy to use and quiet. The buttons make operation intuitive and we have no complaints

Yes, I recommend this product

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The Quiet One

9/1/2018

I Love this quiet whisper of a dish washer. It has an adjustable top rack that adjusts up and down depending of the height of the items you put in it. the pater bottle jets work wonders for those hard to reach scrubber places you can reach. Very hot heat and just over all a great buy

Yes, I recommend this product

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Super Quiet Terrific Clean

9/1/2018

This dishwasher works like a dream - easy load extremely quiet and everything comes out clean. What else could anyone ask for?

Yes, I recommend this product

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It does the job...

8/31/2018

Unfortunately the door makes a horrible noise each time I close it...

No, I do not recommend this product

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Nice washer

8/31/2018

I have needed a new dishwasher for over a year so it was great to get one that actually cleans. It looks great and works well. You still have to rinse things pretty well before loading. The only things I am unhappy with are the top rack and the fact that there is no rinse cycle. Its hard to load glasses safely and we have broken at least three glasses in the first few months. And sometimes I want to rinse before doing an entire load.

Yes, I recommend this product

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Great features

8/30/2018

Im use this machine 2 times a day. Working perfect. Very clean dishes after washing.

Yes, I recommend this product

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Extremely slow compared to the GE it replaced/

8/30/2018

Every time you open the door to add a dish or silverware you must hit the start button again. The bottom heating element warped upward and the lower spray arm shaved off the protective coating. Disappointed at the least. I am a retired GE employee.

No, I do not recommend this product

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Terrible. Stopped working.

8/30/2018

It stopped working within two weeks of installation.

No, I do not recommend this product

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Takes some getting used to

8/30/2018

I replaced a GE dishwasher that I had for 15 years recently with this new model. I love the stainless steel interior. The exterior show fingerprints readily but I found a great cleaner for it. I am not crazy about the prongs that guide the placement of dishes and glasses. Seems like it actually hold less than my old model. It is very quiet but takes 75 minutes to run a normal cycle.

Yes, I recommend this product

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Quiet and works wonderfully

8/30/2018

Does an awesome job cleaning and drying the dishes. Using heated dry dishes come out completely dry. Super quiet also

Yes, I recommend this product

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Previously owned GE Profile appliances

8/30/2018

Replaced older white GE dishwasher with newer stainless steel model. Newer model is quieter basic functions work fine but I do find that the heated drying process still leaves water on some top shelf glassware. Overall run time seems to be longer than previous models but no complaints about the dishes being cleaned.

Yes, I recommend this product

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super quiet and I love the bottle jets

8/30/2018

I remodeled my kitchen in June and bought GE DW model GDT655SSJSS and I am thrilled with it. This dishwasher is super quiet and I love the bottle jets.

Yes, I recommend this product

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So Quiet

8/30/2018

I love this dishwasher. Have been perfectly satisfied with it.

Yes, I recommend this product

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Finally found the perfect dishwasher

8/30/2018

Finally found the perfect dishwasher after buying 3 that didnt do the job. Thank you G.E

Yes, I recommend this product

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Works great

8/30/2018

Not Loud at all can talk in the kitchen with it running

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

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