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GE Appliances Logo

GE® Stainless Steel Interior Dishwasher with Hidden Controls

Model # GDT655SSJSS

 4.4 out of 5 (454 Reviews)

Available in 6 Color(s)

Regular Price $920

Our Price $648

After Applicable Rebates

Rebate(s): $50

Our Price

$648

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

Features:

  • Bottle Jets
  • Piranha hard food disposer with removable filter
  • Wash zones
  • Easy touch adjustable upper rack with 2 Stem Safe shelves
  • Full-extension smooth-glide upper rack
  • Hidden vent with fan dry
  • Lower rack multi-position, fold-down tines
  • Floor Protect
FILTER
App Filter - Bottle Wash Yes
App Filter - Food Disposer Yes
App Filter - Stainless Steel Interior Yes
App Filter - Cabinet Width Dish Traditional 24 in.
App Filter - Product Type Dish Built-In Top Control
APPEARANCE
Handle Rounded Handle - Stainless Steel
Installation Built-Up Floor Capable
Flush Cabinet Installation
Side or Top Mount Install Brackets Included
Handle Color Stainless Steel w/Matte
Door Appearance Full-length door
Door Style Long Door with Top Controls
Color Appearance Stainless Steel
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Calrod Heater Watts 415/800
Power Connection Power Cord - Not Included
Volts/Hertz/Amps 120v; 60Hz; 7.2A
ECONOMICAL / QUIET
Quiet Features Quiet Water Valve
Sealed Toe Kick
Tub Collar Trim
Quiet Package 46 dBA
Outer Wrap Bitumen
Full-wrap Blanket
Motor Type Single Speed
Door Insulation Insulation
Mastic
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 24.0
Height w/Legs Extended - Maximum Height 34.625
Overall Width 23.75
Overall Height 34.0
Approximate Shipping Weight 115.0
Cabinet Width 24.0
Height w/ Legs Retracted - Minimum Height 33.375
FEATURES
Wash System Features Automatic HotStart
Automatic Temperature Control
Bottle Jets
Dedicated Silverware Jets
Drain Pump
Dual Pumps and Motors
Piranha™ Hard Food Disposer with removable filter
Style Built-In
Upper Rack 1 Rack handle
2 Stem Safe Shelves
Ball-Tip Tines
Premium Height Adjustable
Racking Material Nylon
Rack Features 2 Utility Shelves with Stem Safe - Upper
3-Piece Silverware Basket with Cell Covers
Adjustable Upper Rack
Ball-Tipped Tines
Fold-Down Tines - Lower
Dishwasher Control Features 1 "Clean" Light, 1 "Sanitized" Light Cycle Progress Indicators
3 Digit Display Cycle Countdown with Bi-Color LED Status Light on door
Audible End-of-Cycle Signal
Last Cycle Memory
Showroom Power Mode Yes
Dishwasher Drying Features 4-Pass Multi-Wattage Wash & Dry Element
Fan Assist Dry
Heated Dry - On/Off
Leveling System 4 Leveling Legs
Control Type Electronic Tactile Buttons
Top Controls
Number of Place Settings Up to 16
Tub Type Tall Tub
Rack Color Black Pearl
Exterior Style Traditional
Number of Cycles 4
Wash System 3-Level
600 Series
Dishwasher Cycles Auto Sense
Heavy Wash
Light Wash
Normal Wash
Number of Options 10
Dishwasher Options Bottle Jets
Child Lock
Delay Start 1-12 Hr.
Heated Dry
Sani (NSF 184 Certified)
Start/Reset
Steam PreWash
Wash TempBoost
Wash Zone Lower Only
Wash Zone Upper Only
Tub and Door Liner Stainless Steel
Latch Pull with Handle
Wash Arms 3 Wash Levels
Lower
Middle
Upper
Lower Rack 1 Rack handle
Ball-Tip Tines
Multi-Position Fold Down Tines
Floor Protection Floor Protect
Water Filtration System 100% Filtration with Piranha Hard Food Disposer and Removable Filter
Sensor Clean Sensor
Dispenser Rinse Aid with Indicator and Adjustment

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (454 Reviews)

84% of reviewers recommend this product.

Great features

12/31/2018

Awesome features. Quiet. Great price Love the bottle wash option and adjustable shelves.

Yes, I recommend this product

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Beautiful and so quiet

12/31/2018

The best thing about this dishwasher is that it is unbelievably quiet You can easily stand right next to it while it is running and have a full conversation in a normal tone of voice. My last washer was so loud you could barely watch TV in the next room while it was on. This is so quiet I frequently forget that it is on until it plays the little jingle to state that it has finished. The only disappointment was the bottle washer feature. I actually never use it because it adds so much time to the cycle and I dont think its worth it.

Yes, I recommend this product

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Looks sharp and cleans great

12/31/2018

Installed this just before Christmas so havent used this a lot but very happy so far. I cant believe how quiet this machine is

Yes, I recommend this product

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No Need To Pre-Wash

12/30/2018

Recently purchased the GE dishwasher. Like the fact that its nice and quiet. No more pre-washing. Every thing is coming out squeaky clean.

Yes, I recommend this product

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Very good

12/29/2018

Very quite very easy to install. And very pleased with this this washer

Yes, I recommend this product

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Looks great

12/29/2018

Just purchased. So far so good. Looks great and cleans well

Yes, I recommend this product

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Super Quiet

12/28/2018

I bought this dishwasher in November to replace a 10 year old model and have been very pleased. The unit is ultra quiet and cleans dishes well. My only area of dissatisfaction is that minor water from adding wet dishes causes an unpleasant odor. To help with this I place a cotton ball with peppermint oil on the silverware basket. Just dont forget to remove it before washing.

Yes, I recommend this product

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Great dishwasher

12/27/2018

Looks great Very quiet and has great features giving flexibility. Does a great job

Yes, I recommend this product

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so easy

12/27/2018

Everything comes out clean with no rinsing or scrubbing. Amazing I love it

Yes, I recommend this product

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Decent features

12/27/2018

When I got the dishwasher I didnt realize that the average cycle would take several hours. The machine lists cycles in minutes and my average time for a cycle is 200-240 minutes. Also for the price of the dishwasher we thought the internal racks would be a little better quality. They feel like moderate plastic and the mechanism that adjusts the top rack is also fairly flimsy.

No, I do not recommend this product

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Love my dishwasher

12/27/2018

Ive been shopping for a dishwasher for a while. This is what I decided on and Im so glad I did. Super quiet and efficient.

Yes, I recommend this product

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Appears to be good choice

12/27/2018

Extremely quiet average cleaning but Ive only owned for a few months. Ask me again in 4-5 years.

Yes, I recommend this product

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Quiet

12/27/2018

We bought this last month. Really like how quiet it is. Dish come out clean.

Yes, I recommend this product

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Great dishwasher for the price

12/27/2018

I used this dishwasher for the first time after Christmas dinner. It scrubbed my pots and pans as well as my dishes and flatwear perfectly clean. Im perfectly happy with the resultys

Yes, I recommend this product

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Love this dishwasher

12/27/2018

Replaced my Maytag with this GE and I cannot say enough positives about it. Quiet cleaning is amazing. No rinsing required .. ever

Yes, I recommend this product

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Good price and good quality

12/27/2018

Bought it about a month ago and so far it has worked well. Good combination of price features and quality.

Yes, I recommend this product

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So Quiet

12/27/2018

So happy with this dishwasher. We have had family over for the holidays asking how loud it is While The Washer Was On They had no clue. Downfall....no instruction book. Only an install book. Good thing I like pressing buttons otherwise I would have no clue how everything works.

Yes, I recommend this product

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Really quite - and does a great job on cleaning

12/27/2018

Love the stainless interior and exterior. Does a great job cleaning stuck on food. Havent even used the steam feature and it works great. Dont need all the features but it is a nice dishwasher.

Yes, I recommend this product

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So incredibly quiet

12/26/2018

We ought all G E appliances for my new kitchen 4 months ago. I love everything we picked. All with the same handles. The dishwasher is so quiet. We wonder if it is really working. And working perfectly. If love it.

Yes, I recommend this product

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great performance

12/24/2018

I love its features and it is quiet. I would recommend this product to all my friends and family.absolutely love it.

Yes, I recommend this product

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Very good dishwasher

12/21/2018

Of the 3 GE appliances we bought on the same day this is our favorite. Extremely quiet easy of loading gets dishes very clean. I just wish there was a way to shorten the heated drying time.

Yes, I recommend this product

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so quiet you cant tell its on

12/21/2018

This dishwasher is so nice looks great and best of all it is so quiet. I can only tell it is on when it is draining the water. Also the tub is not plastic very durable and well made

Yes, I recommend this product

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So quiet

12/20/2018

This was purchased to replace an old appliance. It so quiet you can run it while watching TV or entertaining and you dont hear it. It also has a lot more room than my old one. I will be able to buy new plates now and not worry about them not fitting.

Yes, I recommend this product

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Wonderfully Quiet Love the silverware racks.

12/20/2018

I am amazed and very pleased with the dishwasher. It is definitely worth the money even more. It works very well and so quietly I dont notice it working. It is built of good materials. It has bottle holders that squirt up inside the bottles so I dont have to scrub them by hand. The quality is much better than average. It works smoother and quieter than I even hoped for. It cleans plastics well making them easier to recycle. The spraying arms are spread under the racks for perfect cleaning and rinsing. The silverware racks are set up to hold items slightly apart. There are places for larger items and even a separate place for sharp knives. It is well thought out and safe to use.

Yes, I recommend this product

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Great features

12/20/2018

I like the look position of cycles and choices. Since my infant grand sons are visiting I have used water jets on bottles. So quiet too

Yes, I recommend this product

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Quiet

12/20/2018

Very happy with the results after the cycle is done

Yes, I recommend this product

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Looks great. Seems to work great

12/19/2018

Only installed for a couple days but liking it so far. We lived out ge performance series but it finally died on us after 16 years

Yes, I recommend this product

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Easy and Effective

12/17/2018

Easy and comfortable to use. Does not leave any stains.

Yes, I recommend this product

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Amazing dishwasher

12/16/2018

This thing is amazing Compared to our old dishwasher brand to be undeclared this is simply what a dishwasher should be. 1 no more rinsing everything 2 more room for dishes 3 silverware is separated for a better clean 4 easy to installed yes I did it myself Simply put I would buy this model again in the future.

Yes, I recommend this product

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Great bottle washing feature

12/16/2018

I like the bottle washing jets. It holds plenty of dishes. Would have given it a 5 star if it had a food grinder.

Yes, I recommend this product

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Junk

12/16/2018

I bought this in May of 2017. Maybe 10 months later it stopped working. Luckily it was still under warranty and had to be repaired twice. Fast forward to December 2018 and its broken again. I was forced to purchase an extended warranty to avoid paying more in repairs than the dishwasher is worth. Dont waste your time...buy something else.

No, I do not recommend this product

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Dishwasher Beautifully Quiet

12/14/2018

We own this several months and find it much quite than all previous ones weve owned. Heavily soiled dishes get cleaned properly 99 of the time. The normal cycle takes over 2 hours and that surprises us a bit.

Yes, I recommend this product

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So quiet.

12/14/2018

Wanted a dishwasher that was not cheaply made. this looks nice and closes nicely.

Yes, I recommend this product

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Great Dishwasher

12/13/2018

Everything you would want in a dishwashing machine. This dishwasher is quiet and cleans thoroughly. Only caveat is sometimes the dishwashing soap tabs dont fully dissolve.

Yes, I recommend this product

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Too loud

12/13/2018

Too noisy....we live in an open concept home and we have to turn the volume up on the TV when the dishwasher is running

No, I do not recommend this product

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Motor/fan runs indefinitely

12/13/2018

My new dishwasher does not seem to want to shut down. Hours go by and the not so low hum of the fan/motor keeps me wondering what in the heck is wrong. I have tried various cycles various features on and off all to no avail. Help.

No, I do not recommend this product

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Would NOT recommend

12/13/2018

I purchased GE dishwasher gas range and microwave less than 6 months ago. The most troubling is the dishwasher. My install contractor complained about the dishwasher right away. The dishwasher shows the insulation type materials within the cubby that the unit stands in. photo There are 2 rubber strips that are supposed to cover the gap in the install space however its uneven photo. It just looks like garbage. Worst part of this unit is the top control panel where you choose what wash you want. Even before the entire piece completely snapped off of it--the buttons get stuck and stay depressed photos start. This is even with handling it in a very gentle manner because the user can tell how cheaply made this part of the unit is. Total garbage. This would be so much better if the unit did not have these two major flaws. Would not recommend this unit. Dents very easy too interior. It washes fine however the materials used--trash.

No, I do not recommend this product

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Love it

12/13/2018

We needed a new dishwasher but ended up with a GE refrigerator and range as well. All three work great

No, I do not recommend this product

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Very quiet

12/13/2018

I was surprised by how quiet the machine runs and it cleans well.

Yes, I recommend this product

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GE - GDT655SSJSS Wow

12/13/2018

We looked around for a while before purchasing the GE - GDT655SSJSS dishwasher. My wife and I worked for GE most of our adult lives and have always had GE appliances which have served us well. When we moved into our home in Florida none of the appliances were GE and we were disappointed. This was the first of the appliances to be replaced. The features and build of this model really impressed us. It was the best overall value of all the brands and models we looked at. Once again we are thrilled with our GE purchase Next up a refrigerator and range :-

Yes, I recommend this product

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Nice upgrade

12/13/2018

I bought this on Black Friday and we have been pleased. We upgraded from a plastic-walled dishwasher and this one is so much better. Quiet and efficient.

Yes, I recommend this product

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Runs great

12/13/2018

So happy with this dishwasher. Dishes are cleaner than ever and it runs very quiet.

Yes, I recommend this product

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Cleans great

12/13/2018

This dishwasher was replaced by our home warranty company. We previously had a Bosch that no repairman could fix Were so happy that we are no longer hand washing dishes and that the dishes come out sparkling clean

Yes, I recommend this product

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so quiet

12/13/2018

Did not realize how little my old dishwasher was getting my dishes clean. With my new one they come out spotless

Yes, I recommend this product

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Would Not Recommend

12/12/2018

I have had this dishwasher for two years and have been quite disappointed with a number aspects. Firstly the stainless on the front panel is thin and picks up stains quite easily. When cleaning outside front panel you can feel the stainless flexing. There is a chrome trim piece at the top of the door that is thin as well and has obtained a rippled/dented appearance. The dishwasher is very quiet but fails to clean dishes well without rinse agent. The hinges to the door have become rusty because they are made of something other than stainless steel. The outside of the slides for the top shelf pick up dishwasher scum and are in constant need of cleaning. The bottle jets are useful feature but add an additional 20-30 minutes to the wash cycle which an annoyance.

No, I do not recommend this product

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Merry Christmas to me

12/12/2018

My husband and I purchased this dishwasher recently and I couldnt be happier with it Im not sure if theres actually a size difference but this one seems a bit larger inside than my old one and I can fit much more. The bottle jets on the top are perfect for all my water bottles now and hopefully baby bottles soon its so quiet and looks nice in my kitchen and everything is completely dry and clean when I empty it. I never thought I would be this excited about a dishwasher but here I am :

Yes, I recommend this product

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GREAT WASHER

12/11/2018

I GOT THIS DISH WASHER AS A BUNDLED PACKAGE FROM THE BUILDER. IT IS GOOD MACHINE VERY SATISFIED

Yes, I recommend this product

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Works Great

12/11/2018

Works great It is quiet and cleans the dishes well.

Yes, I recommend this product

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Works great

12/9/2018

Bought unit last month and very happy with how it cleans the dishes.

Yes, I recommend this product

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Love my dishwasher

12/8/2018

Love that my dishwasher makes very little noise and my dishes come out so clean Tons of space hold so much for each wash

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
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About Us


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

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