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GE Appliances Logo

GE® Stainless Steel Interior Dishwasher with Hidden Controls

Model # GDT655SMJES

 4.5 out of 5 (322 Reviews)

Available in 6 Color(s)

Regular Price $900

Our Price $499

After Applicable Rebates

Rebate(s): $50

Our Price

$499

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

Features:

  • Bottle Jets
  • Easy touch adjustable upper rack with 2 Stem Safe shelves
  • Piranha™ hard food disposer with removable filter
  • Full-extension smooth-glide upper rack
  • Hidden vent with fan dry
  • Wash zones
  • Lower rack multi-position, fold-down tines
  • Floor Protect
  • 3-piece silverware basket
  • 46 dBA
FILTER
App Filter - Bottle Wash Yes
App Filter - Food Disposer Yes
App Filter - Stainless Steel Interior Yes
App Filter - Cabinet Width Dish Traditional 24 in.
App Filter - Product Type Dish Built-In Top Control
APPEARANCE
Handle Rounded Handle - Stainless Steel
Installation Built-Up Floor Capable
Flush Cabinet Installation
Side or Top Mount Install Brackets Included
Handle Color Stainless Steel w/Matte
Door Appearance Full-length door
Door Style Long Door with Top Controls
Color Appearance Slate
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Calrod Heater Watts 415/800
Power Connection Power Cord - Not Included
Volts/Hertz/Amps 120v; 60Hz; 7.2A
ECONOMICAL / QUIET
Quiet Features Quiet Water Valve
Sealed Toe Kick
Tub Collar Trim
Quiet Package 46 dBA
Outer Wrap Bitumen
Full-wrap Blanket
Motor Type Single Speed
Door Insulation Insulation
Mastic
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 24.0
Height w/Legs Extended - Maximum Height 34.625
Overall Width 23.75
Overall Height 34.0
Approximate Shipping Weight 115.0
Cabinet Width 24.0
Height w/ Legs Retracted - Minimum Height 33.375
FEATURES
Wash System Features Automatic HotStart
Automatic Temperature Control
Bottle Jets
Dedicated Silverware Jets
Drain Pump
Dual Pumps and Motors
Piranha™ Hard Food Disposer with removable filter
Style Built-In
Upper Rack 1 Rack handle
2 Stem Safe Shelves
Ball-Tip Tines
Premium Height Adjustable
Racking Material Nylon
Rack Features 2 Utility Shelves with Stem Safe - Upper
3-Piece Silverware Basket with Cell Covers
Adjustable Upper Rack
Ball-Tipped Tines
Fold-Down Tines - Lower
Dishwasher Control Features 1 "Clean" Light, 1 "Sanitized" Light Cycle Progress Indicators
3 Digit Display Cycle Countdown with Bi-Color LED Status Light on door
Audible End-of-Cycle Signal
Last Cycle Memory
Showroom Power Mode Yes
Dishwasher Drying Features 4-Pass Multi-Wattage Wash & Dry Element
Fan Assist Dry
Heated Dry - On/Off
Leveling System 4 Leveling Legs
Control Type Electronic Tactile Buttons
Top Controls
Number of Place Settings Up to 16
Tub Type Tall Tub
Rack Color Black Pearl
Exterior Style Traditional
Number of Cycles 4
Wash System 3-Level
600 Series
Dishwasher Cycles Auto Sense
Heavy Wash
Light Wash
Normal Wash
Number of Options 10
Dishwasher Options Bottle Jets
Child Lock
Delay Start 1-12 Hr.
Heated Dry
Sani (NSF Certified)
Start/Reset
Steam PreWash
Wash TempBoost
Wash Zone Lower Only
Wash Zone Upper Only
Tub and Door Liner Stainless Steel
Latch Pull with Handle
Wash Arms 3 Wash Levels
Lower
Middle
Upper
Lower Rack 1 Rack handle
Ball-Tip Tines
Multi-Position Fold Down Tines
Floor Protection Floor Protect
Water Filtration System 100% Filtration with Piranha Hard Food Disposer and Removable Filter
Sensor Clean Sensor
Dispenser Rinse Aid with Indicator and Adjustment

GE Black Friday Savings Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (322 Reviews)

88% of reviewers recommend this product.

Clean and effective. Very quiet

11/15/2018

We now have purchased a dishwasher refrigerator and stove and and are very happy with our decision. Your products always have been superior.

Yes, I recommend this product

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Did you hear that

11/11/2018

WOW all i can say this machine is quite.. No finger prints and does a great job of cleaning even the dirtiest dishes... Only draw back is was times but if you do it when your heading to bed you better beleave it wont keep you awake thats for sure and you het nice clean dishes for in the morning

Yes, I recommend this product

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Great appearance hard instal

11/10/2018

We just got this delivered today and the appliance looks fantastic. However my husband says that the instructions were hard to follow and there was a needed items list that do not come with the dishwasher for the price it should have came with all the parts. It is a great looking appliance and we look forward to using it.

Yes, I recommend this product

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GE Dishwasher

11/9/2018

I bought it 3 month ago Like my old unit better. Dont like the side basket for knives and forks whats with the top cover??

No, I do not recommend this product

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Disappointed

11/8/2018

We purchased this seven months ago quit working at six months. After waiting a month for the board to be replaced we are now told it is on back order and will be another month before it comes in. Very disappointed and wondering if it will even come then.

No, I do not recommend this product

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Super quiet

11/4/2018

Love how quiet this is and how clean my dishes are.

No, I do not recommend this product

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So quiet

11/4/2018

I love my new dishwasher. It is so quiet I dont even know it is on.

Yes, I recommend this product

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Excellent

11/3/2018

I absolutely love this dishwasher. It integrates well into my kitchen and is SUPER quiet My dishes are spotless and dry at the end of a cycle.

Yes, I recommend this product

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Quiet

11/3/2018

This item was Offered as upgrade in new home design center

Yes, I recommend this product

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SLATE COLOR

11/2/2018

Just had the dishwasher installed. Love the Slate color. Quieter then the old whirlpool.

Yes, I recommend this product

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Dishwasher

10/27/2018

Does a great job. I Love the finish of the cabinet. I just wish the handle were also stainless.

Yes, I recommend this product

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So quiet

10/14/2018

I set this to start on a two hour delay and forgot about it. Didnt even hear it later when it turned on Seems to be doing a good job cleaning so far.

Yes, I recommend this product

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great features

10/11/2018

I bought this product 6 months ago and am loving it

Yes, I recommend this product

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Practically Silent

10/9/2018

This really is practically silent a first for us - and we have owned many dishwashers over the years. The slate is great fingerprints and dog noses dont leave marks either. The bottle washer is a great feature. I am overall very pleased with this purchase.

Yes, I recommend this product

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Not happy

9/29/2018

New purchase leaking water on floor. Have owned for 37 days already have a warranty issue

No, I do not recommend this product

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Great features

9/28/2018

Bought this and it cleans dishes and stuck on food great

No, I do not recommend this product

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Quiet

9/26/2018

We bought this product as a package due to the color. I must say it is the quietest dishwasher I have owned. Our house is an open concept and I barely hear it when running.

Yes, I recommend this product

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Nice and quiet

9/22/2018

So far I am very pleased It is so quiet cant hardly tell it is running

Yes, I recommend this product

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sleek style for my kitchen

9/21/2018

Love this dishwashers performance and appearance. The hidden controls are a brilliant idea. It is so quiet and my dishes are spotless. This slate color is gorgeous.

Yes, I recommend this product

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Best product ever

9/21/2018

I love everything about this dishwasher the options the bottle Jets whats the stainless steel interior the multiple slots on the top rack to place glasses nothing bad to say just love it

Yes, I recommend this product

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Loving it

9/20/2018

Ive been waiting for a dishwasher for our mountain cabin and so glad we waited. This model is a step up from one very similar we bought for our low lands home especially the deeper top rack- better for our large glasses and wineglasses.

Yes, I recommend this product

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Very Quiet

9/20/2018

I bought 3 weeks ago. Very quiet and love the stainless steel on the inside. The slate is perfect for not having finger prints.

Yes, I recommend this product

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Great Dishwasher

9/19/2018

So I glad I spent the extra money on a stainless steel tub. Great Dishwasher. Built Solid

Yes, I recommend this product

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Fabulous Dishwasher

9/17/2018

Great features. Hidden controls give a nice clean look to this dishwasher. The best part is the noise level which is the lowest I have ever experienced with a dishwasher. Made several trips back the first time I started it to make sure it was running: Dishes come out clean and dry every time not most times.

Yes, I recommend this product

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Quiet

9/17/2018

Great job at cleaning with almost zero noise and heat release

Yes, I recommend this product

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Love my New Dishwasher

9/16/2018

I love my new dishwasher it does an excellent job cleaning my dishes. I use the bottle washer function to clean old bottles I find and the delay was to run after we go to bed.

Yes, I recommend this product

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nice and quiet

9/13/2018

This dishwasher is quiet I notice my hot water heater doesnt run as much as it did when the old one ran so thats a plus

Yes, I recommend this product

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So quiet

9/12/2018

Was so excited the first time I ran this dishwasher. It replaced a 20 year old dishwasher in our open living plan area. We used to not run our old dishwasher because of how loud it was. This one is so quiet i checked it was running a ouple time the first time it ran. Works great.

Yes, I recommend this product

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Like the color

9/11/2018

Used it for 2 months dishes come out dirty and wet long cycle time

No, I do not recommend this product

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Love the Slate color

9/6/2018

Just got this today. Ive been washing dishes by hand for the past 10 years so I am super excited. I cant believe how quiet it is It has all the features I need and then some. Dishes came out sparkling. Run time seems to be a bit long but Ill just run it when I go to bed.

Yes, I recommend this product

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Great dishwasher highly recommend-

9/5/2018

Very happy with my purchase High quality product that looks great in my kitchen.

Yes, I recommend this product

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Beautiful appliance

9/4/2018

I bought a new Richmond Home and this was part of my design center process. So glad I chose this model. Love it

Yes, I recommend this product

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Better than expected

9/3/2018

Been using this every day for over a month and am very pleased with it. Not only is it very I mean very quiet it does a excellent job of cleaning with just a little detergent. It not only has adjustable racks but is exstreamly easy to program for each cycle. They did a great job of making the control lay out very intuitive.

Yes, I recommend this product

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Very Quiet

9/2/2018

Ive owned it for a couple months now and love it. It is very quiet and dont even now when it is running. It does a great job

Yes, I recommend this product

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Love the bottle cleaners

8/30/2018

We hand wash most of our cookware but I absolutely love the bottle washers in this model It was a nice touch. Weve had it for 4 months and had no issues so far

Yes, I recommend this product

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Very wuiet

8/30/2018

Cleans very well. Love the slate finish. No fingertip stains

Yes, I recommend this product

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Does a thorough cleaning job quietly

8/30/2018

Very pleased with this dishwasher Makes quick and efficient cycles all while being virtually silent. The only way I know it is running is seeing the Amber light on front of unit and likewise can only tell the cycle is complete by seeing the Green light. Extremely pleased in all areas nothing negative to address.

Yes, I recommend this product

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quiet and has great features

8/30/2018

Wonderful options and great price... Love GE products

Yes, I recommend this product

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Efficiency

8/30/2018

The dishwasher is quiet and provides many washing options.

Yes, I recommend this product

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So quiet

8/30/2018

Very pleased with performance and most of all how quietly it runs. You can barely hear that its running

Yes, I recommend this product

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Very quite

8/30/2018

This is a great washer I was most shocked about how quite it runs can never hear it running. Dishes come out very clean

Yes, I recommend this product

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So quiet

8/30/2018

My husband kept asking me if it was actually running Such a quiet dishwasher

Yes, I recommend this product

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Great dishwasher

8/30/2018

Has great features and matches other appliances that came with new house

Yes, I recommend this product

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Cleans Great

8/30/2018

Does a great job cleaning the dishes glasses pots and pans. Special feature to clean sport bottles work great. Very quiet.

Yes, I recommend this product

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Excellent dishwasher

8/30/2018

This is an excellent quiet dishwasher Highly recommended

Yes, I recommend this product

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Beautifully clean dishes

8/30/2018

Bought about 3 months ago. Super happy with the look and features. Dishes age coming out shiny clean. I love that I do not have to use the optional dry feature. When dishes are done I open the door shake the shelves and silverware and let the air dry.

Yes, I recommend this product

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Superior Dishwasher

8/30/2018

So quiet you can hardly hear it running Dishes come out clean.

Yes, I recommend this product

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good dishwasher

8/30/2018

This is a good dishwasher easy to use and does a good job. Its really quiet.

Yes, I recommend this product

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So far so good

8/30/2018

Bought this over a month ago and its great Great choice.

Yes, I recommend this product

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Great features

8/30/2018

Like the color of the dishwasher. Like that the controls are hidden.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

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