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GE Appliances Logo

GE® Stainless Steel Interior Dishwasher with Hidden Controls

Model # GDT655SGJBB

 4.4 out of 5 (62 Reviews)

Available in 6 Color(s)

Regular Price $800

Our Price $715

After Applicable Rebates

Our Price

$715

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

Features:

  • Bottle Jets
  • Piranha hard food disposer with removable filter
  • Wash zones
  • Easy touch adjustable upper rack with 2 Stem Safe shelves
  • Full-extension smooth-glide upper rack
  • Hidden vent with fan dry
  • Lower rack multi-position, fold-down tines
  • Floor Protect
FILTER
App Filter - Bottle Wash Yes
App Filter - Food Disposer Yes
App Filter - Stainless Steel Interior Yes
App Filter - Cabinet Width Dish Traditional 24 in.
App Filter - Product Type Dish Built-In Top Control
APPEARANCE
Handle Rounded Handle - Color Matched
Installation Built-Up Floor Capable
Flush Cabinet Installation
Side or Top Mount Install Brackets Included
Handle Color Color-Matched
Door Appearance Full-length door
Door Style Long Door with Top Controls
Color Appearance Black
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Calrod Heater Watts 415/800
Power Connection Power Cord - Not Included
Volts/Hertz/Amps 120v; 60Hz; 7.2A
ECONOMICAL / QUIET
Quiet Features Quiet Water Valve
Sealed Toe Kick
Tub Collar Trim
Quiet Package 46 dBA
Outer Wrap Bitumen
Full-wrap Blanket
Motor Type Single Speed
Door Insulation Insulation
Mastic
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 24.0
Height w/Legs Extended - Maximum Height 34.625
Overall Width 23.75
Overall Height 34.0
Approximate Shipping Weight 115.0
Cabinet Width 24.0
Height w/ Legs Retracted - Minimum Height 33.375
FEATURES
Wash System Features Automatic HotStart
Automatic Temperature Control
Bottle Jets
Dedicated Silverware Jets
Drain Pump
Dual Pumps and Motors
Piranha™ Hard Food Disposer with removable filter
Style Built-In
Upper Rack 1 Rack handle
2 Stem Safe Shelves
Ball-Tip Tines
Premium Height Adjustable
Racking Material Nylon
Rack Features 2 Utility Shelves with Stem Safe - Upper
3-Piece Silverware Basket with Cell Covers
Adjustable Upper Rack
Ball-Tipped Tines
Fold-Down Tines - Lower
Dishwasher Control Features 1 "Clean" Light, 1 "Sanitized" Light Cycle Progress Indicators
3 Digit Display Cycle Countdown with Bi-Color LED Status Light on door
Audible End-of-Cycle Signal
Last Cycle Memory
Showroom Power Mode Yes
Dishwasher Drying Features 4-Pass Multi-Wattage Wash & Dry Element
Fan Assist Dry
Heated Dry - On/Off
Leveling System 4 Leveling Legs
Control Type Electronic Tactile Buttons
Top Controls
Number of Place Settings Up to 16
Tub Type Tall Tub
Rack Color Black Pearl
Exterior Style Traditional
Number of Cycles 4
Wash System 3-Level
600 Series
Dishwasher Cycles Auto Sense
Heavy Wash
Light Wash
Normal Wash
Number of Options 10
Dishwasher Options Bottle Jets
Child Lock
Delay Start 1-12 Hr.
Heated Dry
Sani (NSF Certified)
Start/Reset
Steam PreWash
Wash TempBoost
Wash Zone Lower Only
Wash Zone Upper Only
Tub and Door Liner Stainless Steel
Latch Pull with Handle
Wash Arms 3 Wash Levels
Lower
Middle
Upper
Lower Rack 1 Rack handle
Ball-Tip Tines
Multi-Position Fold Down Tines
Floor Protection Floor Protect
Water Filtration System 100% Filtration with Piranha Hard Food Disposer and Removable Filter
Sensor Clean Sensor
Dispenser Rinse Aid with Indicator and Adjustment

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (62 Reviews)

79% of reviewers recommend this product.

Super quiet washes very well

8/11/2018

Purchased this to replace my 14 year old GE dish washer. G.E. all the way a

No, I do not recommend this product

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Review of initial impression

8/6/2018

I havent used the dishwasher yet as we just installed it. I will be willing to review again once we have used it if contacted to do so. As far as installation and the look of the dishwasher I am less than satisfied. The instructions for the installation of the side trim pieces is not clear. The side trim pieces dont go all the way down the length of the the dishwasher leaving an incomplete look where you can see back into the space between the dishwasher and the dishwasher space although it is a small space it is unsightly.

No, I do not recommend this product

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Great features

7/31/2018

I especially like the stainless steel interior and nylon baskets. I also like the hidden and easy to use controls. Nice clean exterior design is attractive and easy to keep clean

Yes, I recommend this product

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quiet and efficient

7/14/2018

I bought this dishwasher 3 weeks ago and was surprised at how quiet it is.

Yes, I recommend this product

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Wife picked it out because of the features

7/9/2018

Havent had a chance to use it yet. Having an issue with the retailer installing rubber supply hoses rather than using perfectly good existing 3/8 copper tubing which GE recommends. GE requires replacing rubber hoses every 5 years which means at least 5 times over a 25+ year useful life which is ridiculous. GE should only specify the copper tubing and not even mention flexible braided hose. What a disappointment Who can even remember to replace the hoses 5 years from now and every 5 years thereafter?

No, I do not recommend this product

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LOOKS PRETTY

7/6/2018

Just installed today. Have not used it. Looks pretty .

No, I do not recommend this product

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Very quiet dishes come out sparkling clean.

5/28/2018

Bought in May and been happy with it so far this is second set had two houses.

Yes, I recommend this product

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We are disappointed with GE

5/12/2018

I think it is cheap feeling and it does not have a rise an hold button

No, I do not recommend this product

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GE Dishwaser

4/27/2018

Works great and is so quiet. It is also very pretty.

Yes, I recommend this product

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Great dishwasher

4/8/2018

Love my new dishwasher. Would never buy adishwasher without it being steel Love the bottle washer

Yes, I recommend this product

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Amazingly quiet

3/23/2018

Im so glad I bought this model even though it was more than I planned to spend.

Yes, I recommend this product

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Not what we expected.

3/23/2018

We bought this 2 months ago and are still regretting it. It is about 3/4 the size of the GE profile which we replaced. And it doesnt dry the dishes very well at all.

No, I do not recommend this product

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Nice looking

3/22/2018

I love the bottle washers I use them for lids also.

Yes, I recommend this product

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Great purchase

3/8/2018

I bought this about two months ago and it is super quiet and efficient

Yes, I recommend this product

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Gets the job done

3/2/2018

I have been using this dishwasher for two months. It is easy to load and does a good job getting everything clean. I do not wash my dishes before I load them but rather just scrap any food particles off and put them in. I usually run it three times a week and have not been disappointed. It is relatively quiet and even when I dont choose the heat dry cycle the dishes are dry when I remove them.

Yes, I recommend this product

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good value

2/23/2018

this washer does a great job cleaning my dishes and is very very quiet. I regret that it does not have a fast cycle as it takes nearly 2 hours at the fastest setting.

Yes, I recommend this product

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Love it

2/18/2018

Its a great machine great job cleaning . Its very quiet

Yes, I recommend this product

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So easy to use

2/13/2018

Needed to update our old dishwasher. Finally have clean dishes

Yes, I recommend this product

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GE dishwasher

2/11/2018

Everything is perfect. We love how it is so quiet.

Yes, I recommend this product

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Great Features

2/5/2018

My old GE died just before Christmas after 23 years. So I went to GE again and I couldnt be happier so far. I havent use the top wash only or bottle wash features yet but the spacing is amazing and everything comes out sparkling. Its so quiet too.

Yes, I recommend this product

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Extremely quiet.

2/4/2018

It was a big step up from what we had previously. A very good choice for a medium priced washer. We compared all the major brands looking for quiet operation and flexible loading options in the middle of the road price point. The deciding factor was the bottle washers.

No, I do not recommend this product

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A little disappointed

2/2/2018

Cleans good and is extremely quite. Much quieter than I expected it to be. Takes way too much time to wash a load and in fact takes about three times as long as the Maytag it replaced. Have had to change from liquid dishwasher soap to dishwasher pods because the liquid Cascade we had used for years with no problems would not completely dissolve during a load. There was always at least an 8th if the liquid left both in the dispenser and slowly creeping down the wall below it after every wash no matter which wash cycle was utilized.

No, I do not recommend this product

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Absolutely the best

1/29/2018

We researched many different dishwashers looking for certain features such as adjustable racks and bottle washers but most importantly was our noise criterion. We did not want to be able to hear it period Well when the tech came to install it for us and was all done I asked him arent you going to turn it on and check for leaks? He said: Its been running for 15 minutes. Now THAT is quiet It has a great amount of room and the adjustable racks and tines really give a lot of flexibility. The controls give a lot of flexibility also and you can even wash either an upper load lower load or both. Oh and the bottle jets work fantastic We could not be happier with this dishwasher. You wont go wrong with it.

Yes, I recommend this product

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Good cleaning for good price

1/28/2018

Quiet for 1 month then high-pitched squeal sometimes.

Yes, I recommend this product

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Huge improvement

1/26/2018

I bought this dishwasher to replace a different make that quit working. It has many features that absolutely I love including the bottle jets to do a better job of washing my reusable water bottles coffee carafe et al the ability to wash only one level upper or lower and the quiet operation. I know you can spend more for a dishwasher but why would you?

Yes, I recommend this product

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Super Quiet

1/20/2018

I bought it two months ago and I am extremely happy

Yes, I recommend this product

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Great product

1/19/2018

I love GE appliances and this dishwasher is no exception. Cleans my dishes so much better than my previous one which was still working when I replaced it very quiet as well.

Yes, I recommend this product

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Most Efficient and Quiet Dishwasher Ive Owned

1/17/2018

This is by far the most efficient and quiet dishwasher Ive ever owned. I own an open floor townhouse with the kitchen next to the living room. With the old dishwasher we would have to turn the volume up extremely high to watch tv and end up yelling at each other to talk. With this one we occasionally have to get up to make sure we remembered to turn it on. Also it gets everything clean. I dont think my wife know how to rinse dishes and with the old dishwasher that meant we had build up left on after a cycle and had to rewash half of the dishes. Fortunately I no longer have to inspect dishes before I put them away to make sure they actually got clean.

Yes, I recommend this product

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Very very nice

1/15/2018

This dishwasher looks great and performs even better I have GE profile stainless appliances in my kitchen and was worried this wouldnt match but its a perfect match. I use the steam and sani boost and it cleans my very dirty dishes perfectly. The heated dry works perfect leaving no spots on my dishes. Im very happy with my purchase. I cant imagine a more expensive dishwasher doing any better since this one does them perfectly.

Yes, I recommend this product

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Its so quiet

1/11/2018

Bought this as a replacement for the DW that came with our house. Our old one was so noisy that we would have to shut it off to talk on the kitchen phone. This one is so quiet we can hardly tell that it is running. The only complaint I have is that even using the Heated Drying cycle and letting it sit overnight the dishes dont get completely dry.

Yes, I recommend this product

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2 Words: Bottle Washers

12/26/2017

We bought this for the bottle washer feature. They work really well. All my dishes get cleaned and Ive really put it to the test. The filter is simple to clean as well.

Yes, I recommend this product

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So Far it is awesome

12/23/2017

We have onl y had this for a little over a week but we love it. It cleans great. I keep going in the kitchen and putting my head on the counter to be sure it is running. The quietest.

Yes, I recommend this product

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Good but not quite what I was hoping for

12/22/2017

Nice exterior and lots of room in the tub but some of the racks are slanted that restrict general use and if dishes are in the corners of the bottom rack they dont get washed well. The hanging silverware basket doesnt work well--the flatware cleans better if just put into the bins not the slots. It takes 2 hours to run a cycle that will clean well and dry and 3 hours if you put it on pots and pans and even longer if you add any other options. Way too long to have to run a dishwasher. The adjustable top shelf is a great feature and the stemware rack on the top rack works relatively well but not with long stem glasses. The dimensions given should have allowed for the handle to be under cabinet but because of the cabinet structure and where it has to be anchored the handle sticks out beyond the counter. I am constantly bumping into it.

No, I do not recommend this product

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Excellent value

12/21/2017

This is so much quieter than our old dishwasher. The only thing I would change about the design would be the top rack. There is very little there to accommodate glasses. Any kind of cup/glass just falls over every time you slide the rack in or out

Yes, I recommend this product

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So quiet

12/17/2017

I turned it on and had to put my ear down next to the door to hear if it was running just had it for a couple of day everything is doing great

Yes, I recommend this product

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Great features quiet does great job cleaning dis

11/17/2017

Product is excellent does Fantastic job great features.

Yes, I recommend this product

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Quiet machine

11/16/2017

Really like this machine. It is very quiet. Cant even tell its on.

Yes, I recommend this product

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My Review for GE Dishwaser GDT655SGJBB

11/13/2017

Installed myself have installed dishwashers before. This was the hardest install ever. I had to remove the top rack to access the side screw mounts. No big deal until I tried to put the rack back. Lucky the counter tops were off for replacement. I had to have someone squeeze the outsides of the dishwasher so the rack could reach the slide mounts. Maybe the dish washer was damaged during delivery? Very disappointed. If i ever have to take to top rack out it may never go back in. Several of the plastic ball bearing fell out during the many attempts to put the rack in. It should have been a no brainier. The Steel tub is just too flimsy and flexible.

No, I do not recommend this product

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Dishwasher

11/6/2017

Just bought but love everything about it so far. The way you can change the racks to fit your needs.

Yes, I recommend this product

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Great buy

11/2/2017

I bought this 3 months ago very guiet and good value

Yes, I recommend this product

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GE Dishwasher

10/28/2017

Ive had this dishwasher for a little over a week and I really like it. It is super quiet seems to really wash the dishes.

Yes, I recommend this product

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My Review for GDT655SGJBB

10/27/2017

This dish washer cleans well and is very quiet. It does run for a longer time than my old dishwasher but that is the price you pay for a quiet machine. My only complaint was with the insulation. With in three days the washer was floating under the counter. I had to pull it and do a reinstall so that we could close the door without the washer being pushed back into the space provided for the washer.

Yes, I recommend this product

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ok

10/24/2017

Its doing its job but Im very unhappy with the soap residue on the inside

No, I do not recommend this product

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Very efficient and quite.

10/19/2017

I like this quality and quiet dishwasher. I would recommend it to anyone.

No, I do not recommend this product

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Love its quality

10/9/2017

Ive had mine for about a month now and I couldnt be happier. It cleans exceptionally well and even without the sound barriers installedbuilder forgot to put them in it is very quiet

Yes, I recommend this product

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great features

10/6/2017

excellent replacement quiet dishes are cleaner than theyve been in years

Yes, I recommend this product

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Loving this dishwasher

9/22/2017

This is the quietest dishwasher I have ever owned and lovevthe sleek design

Yes, I recommend this product

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So quiet only my dogs can hear it

9/22/2017

Very happy with this dishwasher...Ive owned numerous different brands of dishwashers and this is my first GE. I selected it because it is ultra quiet and had the bottle jet feature. Very happy. Install w/dishwasher seemed pretty easy and fast. It is so quiet I can run it at anytime without concerns about it drowning out conversations or making it difficult to read in close proximity. Very pleased.

Yes, I recommend this product

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  • Features:
  • Performance:
  • Quality:
  • Value:

Quiet

9/21/2017

Dishwasher cleans good is quiet and energy efficient.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

Great

9/15/2017

The sound is so low you cannot hear it . I would buy it again.

Yes, I recommend this product

  • Appearance:
  • Features:
  • Performance:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
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About Us


Bottle Jets

Clean hard-to-reach areas inside tall items with up to 4 dedicated jets integrated into the upper rack that shower water deep inside for the ultimate clean


Easy touch adjustable upper rack with 2 Stem Safe shelves

Quickly adjust the upper rack 2 inches up or down to accommodate tall glassware and 10 1/2" plates with plenty of room in the bottom rack for large platters and cookie sheets


Piranha™ hard food disposer with removable filter

To ensure consistently clean items, this stainless steel blade rotates at 3,600 RPM to pulverize food particles and helps to prevent large particles from clogging the wash arms


Full-extension smooth-glide upper rack

Loading and unloading is smooth and simple with a durable rack that fully extends on ball bearings


Hidden vent with fan dry

Dishes dry quickly and efficiently with a fan that extracts moisture from the interior


Wash zones

Wash a true half-load in either the upper or lower rack without sacrificing cycles and options available on a full wash


Lower rack multi-position, fold-down tines

Configure racks to fit your dishes with adjustable loading options including multi-position, fold-down tines


Floor Protect

Uncommon leaks can be easily detected and contained


3-piece silverware basket

Table-ready silverware is assured with a three-piece basket that can divide and separate for convenient placement


46 dBA

Motor runs quietly to keep kitchen peaceful

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