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GE Appliances Logo

GE Cafe™ Series 30" Built-In Double Convection Wall Oven

Model # CT9550SHSS

 4.8 out of 5 (25 Reviews)

Available in 2 Color(s)

Regular Price $3,700

Our Price $3,693

After Applicable Rebates

Our Price

$3,693

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


True European Convection with Direct Air (both ovens)

Bakes evenly as warm air blows from the top in and around bakeware


Notification lighting

Know the status of your oven functions with a quick glance


WiFi Connect

Wirelessly control oven functions from your smartphone


Ten-pass bake element

Even baking is assured with heat that covers more surface area


Ten-pass dual broil element (both ovens)

Large and small dishes brown evenly with two, full-coverage elements


Self-clean, heavy-duty roller rack

Easily access items with a rack that glides smoothly


Progressive halogen oven lighting

See what you're baking with lights that slowly illuminate the oven


Self-clean with Steam Clean option (both ovens)

Clean your oven the way you want


Glass touch controls

Set temperatures quickly and clean with little effort


Double oven 10.0 cu. ft. total oven capacity (5.0 cu. ft. both ovens)

Large meals are easy with capacity that fits more at one time

Features:

  • Fit Guarantee
  • True European Convection with Direct Air (both ovens)
  • Notification lighting
  • WiFi Connect
  • Ten-pass bake element
  • Ten-pass dual broil element (both ovens)
  • Self-clean, heavy-duty roller rack
  • Progressive halogen oven lighting
  • Self-clean with Steam Clean option (both ovens)
CAPACITY
Capacity (Cu. Ft.) 5.0 Upper / 5.0 Lower
FILTER
App Filter - Cleaning Type Steam and Self-Clean
App Filter - Control Type Electronic touchpad
App Filter - Brillion Enabled Yes
App Filter - Cooking Technology Convection
App Filter - Cabinet Width Cooking 30 in. (Standard)
App Filter - Product Type Wall Oven Double
App Filter - Convection Yes
App Filter - Fuel Type Electric
App Filter - WiFi Connect Built-In
APPEARANCE
Handle Designer Style
Stainless Steel
Installation Above Warming Drawer
Handle Design GE Cafe Stainless
Oven Door Features Big View Oven Window
Drop-Down
Frameless Oven Door(s) Stainless Steel
Color Appearance Stainless Steel
POWER / RATINGS
KW Rating at 208V 6.8
Bake Wattage 2850W
KW Rating at 240V 9
Convection Wattage 2400W
Broiler Wattage 4300W; Dual Element
Amp Rating at 208V 40
Amp Rating at 240V 40
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
WEIGHTS & DIMENSIONS
Net Weight 260.0
Oven Interior Dimensions (lower) 25 x 17-3/8 x 20-1/4
Cutout Dimensions (w x h x d) (in.) 28-5/8 x 51 15/16 x 23-1/2
Overall Depth 27.125
Oven Interior Dimensions (upper) 25 x 17-3/8 x 20-1/4
Overall Width 29.75
Overall Height 53.0
Approximate Shipping Weight 278.0
Cabinet Width 30.0
FEATURES
Oven Cleaning Type Self-Clean with Steam Clean Option
Cooking System True European Convection with Direct Air (Both Ovens)
Oven Interior 3 Halogen Interior Oven Lights (Both Ovens)
Black Gloss Finish
Hidden Bake (Both Ovens)
Oven Rack Features 2 Self-Clean Heavy-Duty Oven Racks (Both Ovens)
2 Self-Clean Roller Racks (1 Upper/1 Lower)
6 Ladder-Rack Positions (Both Ovens)
Oven Features 10-Pass Bake Element
10-Pass Dual Broil Element (Both Ovens)
Closed Door Broiling
Cleaning Time Variable with Delay Clean Option
WiFi Connect Built-In
Cooking Technology Convection
Connected Capabilities Amazon Alexa
DiGiorno
Drop
IFTTT
Innit
Nest
The Google Assistant
Configuration Double Oven
Self-Clean Oven Door Lock Automatic
Control Type Glass Touch
LED
Notification Lighting
Oven Cooking Modes Convection Bake (Both Ovens)
Convection Bake Multi-Rack (Both Ovens)
Convection Broil (Both Ovens)
Convection Roast (Both Ovens)
Crisp Broil (Both Ovens)
Thermal Bake (Both Ovens)
Thermal Broil (Both Ovens)
Oven Control Features Audible Preheat Signal
Auto Recipe Conversion (Both Ovens)
Certified Sabbath Mode
Control Lock Capability
Cook Time
C° or F° Programmable
Delay Time
Digipad Numeric Entry
Electronic Clock & Kitchen Timer
Hi / Low / Crisp Broil (Both Ovens)
Mis-Wire Detection
Optional Clock Display
Proof Mode (Both Ovens)
Temperature Probe (Both Ovens)
Warm Mode (Both Ovens)

GE Wall Oven Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 27in or 30in Wall Oven with a qualifying GE Wall Oven or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

GE Cafe Refresh Rebate

  • Rebate Ends: 7/31/2018
  • Must be postmarked by: 8/29/2018
  • Description: Receive up to a $1500 rebate with purchase of qualifying GE Cafe Appliance Package. Rebate form must be postmarked by 8/29/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.8

out of 5 (25 Reviews)

96% of reviewers recommend this product.

Great oven

5/16/2018

Multiple shelves fast and consistent cooking. Several options for cooking modes i.e. bake roast broil crisp convection regular.

Yes, I recommend this product

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Love my double oven

4/23/2018

I have really enjoyed my GE Cafe double oven...like the looks performance Made in the USA...yeah

Yes, I recommend this product

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Two ovens are best

4/18/2018

Weve been using this double oven for about a year now and have had good results with it. It performed flawlessly baking our 1200 Christmas cookies last year. We are still experimenting with the convection baking. A couple of complaints I have is that the buttons are not easy to see...not enough contrast. Backlighting on the buttons would have improved that problem. Its better now that we know where the buttons are but we still have to look closely.

Yes, I recommend this product

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A great oven

4/15/2018

I wish I had bought this oven months-years ago works fine only the clock cannot keep time without daily resetting

Yes, I recommend this product

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Were in love with this oven.

4/11/2018

In short this oven has everything you can wish for in an oven. I love the remote features and so much more.

Yes, I recommend this product

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Great product.

4/4/2018

Ive cooked two meals for family gatherings and been very pleased with the ease of use.

Yes, I recommend this product

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new double oven

3/9/2018

works like a charm after suffering with poor quality oven for the last few years this one is perfect. cant wait to cook...

Yes, I recommend this product

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Fantastic Product

3/6/2018

We bought this oven over a month ago. We absolutely love it. The remote WiFi Access is wonderful. The cooking quality is outstanding even with 3 racks loaded. Roast Vegetables Pork Loin and one more side simultaneously. Came out perfect.

Yes, I recommend this product

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Sleek and Efficient

3/3/2018

Bought this oven two weeks ago. It replaced a GE Profile. Improvements/features over the previous oven are great: 2 double convection ovens 3 well-positioned lights in each crisping feature AND it cooks faster than the previous oven. Additionally it fits in the same space - no retrofit necessary. The look is sleek the glass windows are large - as of this writing I love my new oven

Yes, I recommend this product

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SO Far So Good

2/19/2018

We have only had this oven for about a month and so far it has performed very well. My only issue is the oven racks that are not on sliders. They are a little clunky to slide in and out and you sometimes ave to giggle them a little to insert the last inch or so. That said I love the wifi feature because it tells me on my phone when the timer is finished so I dont need to be in the kitchen to listen for the tone.

Yes, I recommend this product

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As advertised

2/12/2018

We like the remote access for controls. The controls are easy to use

Yes, I recommend this product

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Excellent Oven

1/16/2018

Great features. User friendly. Good outcome. Does not disappoint.

Yes, I recommend this product

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So roomy and great features

1/4/2018

So much room Like this better than the option of the smaller top oven and full size on bottom. I love the WiFi and being able to get alerts on my Apple Watch when its preheated when the timer is done. Have not yet used to turn on from phone. This makes me want to get the google home and use Geneva for voice commands Super cool and makes life so much easier. Its so pretty and I also like the exterior lighting as its preheating.

Yes, I recommend this product

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Worth it

1/2/2018

selected this option as the middle ground from our builder and well exceeded what we were expecting has a crisp option which works great on breaded food for a little crunch and as well as cheese topped dishes.Overall very happy with the appearance features and pricing.

Yes, I recommend this product

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Nice unit....with some reservations

12/18/2017

Had this unit installed and was really excited about the features and what appeared to be quality construction..... opps a little too soon on that last one. Right out of the box the broiler element is not working

Yes, I recommend this product

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Racked with Disappointment

12/15/2017

Racked with Disappointment Generally my wife and I really like this double oven. Weve owned this oven for about three months. We had it professionally installed and purchased an extended warranty. Installation was easy and it looks beautiful in our recently remodeled kitchen. I love the interior lighting and the baking progress bar that illuminates showing you the progress your oven is making to bake your food. The clock is a very brilliant blue but has less contrast than our previous oven. This makes the clock difficult to read from more than 20 feet away. Of course my eyes arent what they used to be either. The Wi-Fi and mobile application are very niceand very useful. Initially I thought it was a gimmick. But after using it a few times it proved itself to be a vital feature. For example I set a roast to time-bake using previous baking time estimates and then left to run an errand. I set the oven to bake for a certain period. Delayed on my errand I could easily check-in on the progress of the roast and even turn it down from my phone remotely. No more dried out pot roast due to a chatty neighbor. I also like to check the progress of bread or cookies from another room or from the pantry to see how much time is left. The only thing is that you must press the remote enable as a safety measure before you leave the oven to be able to control it remotely. Nice to know they wont let you burn your house down from your smart phone. Not very smart. Weve used both ovens to bake cakes cookies bread casseroles turkey potatoes pot roast and a variety of other goodies. Both my wife and I cook and this double oven has worked well for both of our baking styles and recipes. My wife likes the lower oven and I prefer the top oven due to our height difference. The glass is easy to see through and the interior lighting is great when checking for brownness without opening the oven door. Souffls come out beautifully. Both ovens do very well on all bake settings conventional and convection. The built-in temperature gauge works well in both upper and lower ovens. It is very accurate on roasted meats and poultry. The front panel is laid out nicely and is easy to understand and control without opening up the manual. After one or two dishes spilled over normal when you cook like my wife does we had to set the cleaning cycle on the upper oven. The cleaning cycle worked great but the first cycle produced a lot of outgassing from wires oil and whatever else is in the electronics section. It got so bad we had to leave the house with windows open while the cleaning cycle finished. Uggh. After the first cleaning I tested the temperature accuracy of both ovens with a digital thermometer and both of them tracked nicely with the ovens temperature settings. I measured it at several temperatures 200 250 300 350 375 400 and 425 degrees and all of them were within + or of 15 of the set temperature. The evenness of the baking in both conventional and pretty good. The multi-sheet mode works pretty good too. The bottom sheet always seems to be a little less brown than the upper when making cookies but I just take out the top sheet and let the bottom sheet bake a minute or so longer and they turn out perfect. The one thing I dont like are the racks. To put it bluntly they are lousy. Yes they can stay in the oven during a cleaning cycle but that is their only redeeming factor. They are difficult to put in and take out. Your scratch and bend stuff getting them in and out. They wont slide smoothly if at all and get hung up in the back of the oven by these little tabs that stick out and interfere with the safety stops built into the racks themselves making it hard to pull them out when heavily loaded. I know the racks were designed for safety but they are substandard get hung up regularly and dont slide easily. I had to put lube on all the rails and all the racks after cleaning to get them to even function and slide. The bottom rack in the bottom oven is on bearings so it moves in and out great but the others are horrible. My wife wanted to return the whole oven based on the poor rack design. I talked her out of it after lubing all the racks and rails and bending the safety tabs a bit to get them to install and remove more easily. It is a flawed design and with how much you change racks it is almost a complete show stopper. If it werent for the other super nice features I would have purchased another high-end brand oven and returned this one paying very close attention to the rack design. Hopefully I wont regret keeping this oven after a year or so of use. Only time will tell. To the GE Caf rack designersyou really should call my wife and apologize for your design and look a replacing them with something more thoughtfully designed. Other than the bad racksa solid effortIll give you 3 out of 5 stars. 5 of 5 if you can make amends on the racks.

No, I do not recommend this product

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Fantastic

12/10/2017

We have had this since February and it works great. The Control Panel doesnt get hot

Yes, I recommend this product

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Love this oven

11/13/2017

Bought this oven when renovating my kitchen. Love the wifi access and it seems to be working great so far. No issues to report. Keeps temperature heats up fast and is very pretty to look at.

Yes, I recommend this product

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Bakes evenly

11/9/2017

Very pleased with how well it bakes. Takes some adjusting to no bottom heating element.

Yes, I recommend this product

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WELL BUILT OVEN

11/6/2017

UPGRADE TO THE CAFE SERIES - THE EXTRA FEATURES ARE WORTH IT WELL BUILT WELL THOUGHT OUT CONTROLS

Yes, I recommend this product

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Great oven

10/27/2017

Cooks even preheats pretty quickly has tons of room.

Yes, I recommend this product

Love it~

10/19/2017

Very happy with the look and performance. Would buy again.

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reliable and wonderful oven

9/21/2017

Ive used this or its equivalent oven in three renovations over the past 8 years I love it Its reliable attractive and a workhorse.

Yes, I recommend this product

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Phenomenal Professional Quality Ovens

9/14/2017

Convection in both ovens allows me to cook two gourmet dishes perfectly in much less time than traditional ovens

Yes, I recommend this product

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Great features

9/14/2017

We purchased this two months ago and we love it More than I even realized but really appreciate the ease of use and how even everything cooks.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us


Fit Guarantee

Replacing a similar wall oven from GE or another brand" GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details


True European Convection with Direct Air (both ovens)

Bakes evenly as warm air blows from the top in and around bakeware


Notification lighting

Know the status of your oven functions with a quick glance


WiFi Connect

Wirelessly control oven functions from your smartphone


Ten-pass bake element

Even baking is assured with heat that covers more surface area


Ten-pass dual broil element (both ovens)

Large and small dishes brown evenly with two, full-coverage elements


Self-clean, heavy-duty roller rack

Easily access items with a rack that glides smoothly


Progressive halogen oven lighting

See what you're baking with lights that slowly illuminate the oven


Self-clean with Steam Clean option (both ovens)

Clean your oven the way you want


Glass touch controls

Set temperatures quickly and clean with little effort


Double oven 10.0 cu. ft. total oven capacity (5.0 cu. ft. both ovens)

Large meals are easy with capacity that fits more at one time

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