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GE Appliances Logo

GE Café Series 30" Slide-In Front Control Gas Double Oven with Convection Range

Model # CGS995SELSS

 4.7 out of 5 (46 Reviews)

Available in 2 Color(s)

Regular Price $3,300

Our Price $3,293

After Applicable Rebates

Our Price

$3,293

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Fit Guarantee

Replace your old 30" free-standing range with a new 30" slide-in model. GE slide-in ranges are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Edge-to-edge six burner cooktop

A full range of burner options give you everything you need to cook like a pro


Cast-iron integrated griddle

From grilled cheese to pancakes to quesadillas, do it all right on the cooktop


21,000 BTU Tri-ring burner

Versatile burner creates intense heat perfect for searing, frying and sautéing



  • Wirelessly control oven functions from your smartphone

  • Chef Connect
    Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent
  • Self-clean, heavy-duty roller rack
    Easily access items with racks that glide smoothly

  • Temperature Probe
    Internal probe allows monitoring of roasts and meats to assure they are thoroughly and accurately cooked without opening the oven door
  • True European Convection
    Achieve delicious results from a third heating element and fan combination

Features:

  • Fit Guarantee
  • Edge-to-edge six burner cooktop
  • Cast-iron integrated griddle
  • 21,000 BTU Tri-ring burner
  • WiFi Connect
  • Chef Connect
  • Self-clean, heavy-duty roller rack
  • Temperature Probe
  • True European Convection
FEATURES
Configuration Double Oven Range
Cooking Technology Traditional Upper; Convection Lower
Ignition System Electronic
Oven Cleaning Type Self-Clean with Steam Clean Option
Cleaning Time Variable with Delay Clean Option
Self-Clean Oven Door Lock Automatic
Oven Rack Features 1 Roller Rack (Upper)
2 Self-Clean Flat Oven Racks (Lower)
6 Rack Positions
Temperature Management System True Temp System
Cooktop Burner Type Sealed
Cooktop Surface Deep Recessed
Stainless Steel
Burner - Left Front 21,000 BTU Tri-ring Burner
Burner - Left Rear 5,000 BTU Precise Simmer
Burner - Right Front 15,000 BTU
Burner - Right Rear 12,000 BTU
Burner - Center 9,500 BTU Front / 9,500 BTU Rear
Control Type Digital Temperature Display
Glass Touch
Oven Control - Digital
Oven Control Features Audible Preheat Signal
Auto Oven Shut-Off with Override
Auto Self Clean
Automatic Oven Timer (Time Bake)
Certified Sabbath Mode
Control Lock Capability
Delay Bake Option (Time Bake)
Delay Clean Option
Digipad Numeric Entry
Electronic Clock and Timer
Front Controls
In-Oven Broiling
Self-Clean Cool Down Time Display
Temperature Probe
Oven Cooking Modes Convection Bake
Convection Roast
Control Location Front controls
Cooktop Burner Grate Features Heavy-Cast Edge-to-Edge Grates
Cooktop Burner Grate Material Cast-Iron
Dishwasher Safe Knobs Yes
Valves (Degree of Turn) 270
Connected Capabilities Amazon Alexa
DiGiorno
Drop
IFTTT
Innit
Nest
The Google Assistant
Lower Oven Features Dual element bake
Fuel Type Natural Gas (factory set)
Leveling System 4 Leveling Legs
Style Commercial
Oven Interior 2 Oven Interior Lights
Black
WiFi Connect Built-In
CAPACITY
Capacity (Cu. Ft.) 2.4 Upper / 4.3 Lower
Total Capacity (cubic feet) 6.7 cu ft
APPEARANCE
Color Appearance Stainless Steel
Control Knobs Dishwasher Safe
Professional-Style
Stainless Steel Appearance
Cooktop Burner Grate Color Matte Black
Frameless Oven Door(s) Stainless Steel
Handle Color Stainless Steel
Handle Design GE Café
Oven Door Features Big Clear View Oven Window
WEIGHTS & DIMENSIONS
Approximate Shipping Weight 291 lb
Cabinet Width 30 in
Net Weight 271 lb
Oven Interior Dimensions (W x H x D) (in.) 24 x 9-1/8 x 19-1/8 - Upper; 24 x 15 x 20-5/8 - Lower
Overall Depth 29 1/2 in
Overall Height 36 1/2 in
Overall Width 30 in
Height to Cooking Surface (in.) 36 1/4 +/- 1/4
Height to Top of Rear Vent Trim 37 5/8 in
Depth with Door Open 43 7/8 in
Depth Without Handle 26 7/8 in
POWER / RATINGS
Bake/Broiler BTU Rating - LP (000's BTU's) 7.0 / 120V - Upper; 13.5 / 13.5 - Lower
Bake/Broiler BTU Rating - Nat. Gas (000's BTU's) 7.0 / 120V - Upper; 14.0 / 16.5 - Lower
Top Burner BTU Rating - LP (000's BTU's) (1) 18.0 Tri-Ring; (1) 15.0; (1) 12.0; (2) 9.5; (1) 5.0;
Top Burner BTU Rating - Nat. Gas (000's BTU's) (1) 21.0 Tri-Ring; (1) 15.0; (1) 12.0; (2) 9.5; (1) 5.0
Volts/Hertz/Amps 120v; 60Hz; 15A
CLAIMS & CERTIFICATIONS
ADA Compliant
CSA
Star-K
ACCESSORIES
Grates Included (3)
Grill Integrated Cast Iron
JXCGRILL1
Optional
Griddle Included
Integrated Cast Iron
JXGRIDL1
Trim Kit JXFILLR1SS
Optional
LP Conversion Kit Included
WARRANTY
Parts Warranty Limited 1-year entire appliance
Labor Warranty Limited 1-year entire appliance
Warranty Notes See written warranty for full details

GE Slide-In Range Guarantee

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 3/31/2019
  • Description: Replace your 30in Free-Standing Range with a qualifying GE 30in Slide-In Range or receive up to a $300 Installation rebate. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

GE Cafe Refresh Rebate

  • Rebate Ends: 7/31/2018
  • Must be postmarked by: 8/29/2018
  • Description: Receive up to a $1500 rebate with purchase of qualifying GE Cafe Appliance Package. Rebate form must be postmarked by 8/29/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (46 Reviews)

89% of reviewers recommend this product.

Sleek Styling

7/13/2018

I absolutely love the styling of this range Very modern and digital controls make cheerful little tones which are very pleasant. Very happy with this unit

Yes, I recommend this product

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Great dual oven with 6 top gas burners

6/22/2018

Beautiful easy to use and a joy to have Six burners and dual oven makes cooking a delight

Yes, I recommend this product

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Dont buy

6/16/2018

We bought this product 6 years ago this summer. We are having it worked on for the third time in 6 years. For the amount of money that we paid for this product this should NEVER have happened Dont buy this product.

No, I do not recommend this product

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Beautiful and functional

6/11/2018

My wife loves cooking with gas and she is my best friend since I replaced our electric with the GE Cafe gas range she was my best friend previously but even more so now Flawless operation and very user friendly High Tech yet easy to operate

Yes, I recommend this product

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Great Features

6/2/2018

I love the double oven and how quickly it warms up. The 6 burners make it very easy for cooking especially having the power burners to quickly boil water.

Yes, I recommend this product

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high-end oven at a reasonable price

5/28/2018

My husband and I bought our first GE Cafe range+oven in October 2012. We used it heavily and it performed very well and maximized the space available. We were so happy with the first one when we moved into a new house in March of this year we immediately replaced the existing range with a new Cafe. One of the original grates on the new stove was misshapen so pots rocked back and forth on it but we were sent a replacement within a few days and all is well. We use some feature of this appliance every day and we are more than satisfied with our decision to buy another. Wed recommend it to anyone who needs a durable workhorse of a range/oven.

Yes, I recommend this product

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Great looking Range

5/14/2018

This is our second GE Product. We wore the first one out and hope to enjoy this one as much as the first. The only challenge I had was the install could be a bit more clear. The regulator is on the oven. This was new to me so with very clear instructions I had to have help with a plumber friend to get it converted to propane and hooked up. The smaller oven on top was a reason we purchased this range. I cook for my wife and I and this will eliminate the counter oven we had.

Yes, I recommend this product

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Love my oven

5/3/2018

Hubby sent me 3 links to check out I kept coming back to the GE and have been nothing but delighted with my choice. It is easy to operate and I love that griddle in the middle I was amazed at how quickly it preheats how evenly it cooks. I am looking forward to years of happy cooking broiling baking.

Yes, I recommend this product

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Great range Heats fast and cooks very even

4/30/2018

Love it Looks great in my space. Would recommend GE to everyone.

Yes, I recommend this product

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No working like it is supposed to

4/21/2018

I bought the stove with two ovens to b able to use two ovens. We cant get the bottom oven to work properly. I had it serviced by GE still not working they says its my gas line my plumber says there is nothing wrong with the gas line. So now I can use the bottom oven.

No, I do not recommend this product

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Great stove

4/15/2018

This is a great stove. The double ovens make cooking two things at different temperatures easy. The features in this stove such as the warm setting are very handy.

Yes, I recommend this product

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Wonderful range.

4/14/2018

I expected good value. I am so pleased with our double oven range.

Yes, I recommend this product

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Amazing device

4/13/2018

I always run out of oven space as in burner when I cook. This gives me 6 burners and two ovens I used both ovens for Easter dinner and everything cooked to perfection and we ate on time

Yes, I recommend this product

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Cooks evenly

4/13/2018

I chose this range to replace a similar range that went kaput. I was worried that I wouldnt like this one as much as the previous one but I neednt have worried. This range works well and has some features that make it easier to operate. The ovens cook evenly the stove top grates are lighter weight but sturdy the exterior is easy to wipe off.

Yes, I recommend this product

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Magnificent

4/3/2018

I bought the GE Cafe February 10 2018 and I love the wifi features.

Yes, I recommend this product

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Awesome stove

4/2/2018

I am so in love with this stove. It is perfect for us.

Yes, I recommend this product

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Awesome stove

4/2/2018

I purchased this stove 2 months ago and could not be happier. I looked and compared stoves for 6 months before purchasing this one. Having 6 burners in a standard size stove is great. The 2 ovens is also a plus. It has many features of a much more expensive model. I use it daily and would recommend it to anybody that likes to cook.

Yes, I recommend this product

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Love this range

3/29/2018

I bought this because it had all of the features I wanted - a double oven multiple types and sizes of burners many programmable features and wi-fi connectivity. It looks great in my new kitchen and the features work wonderfully in my remodeled kitchen. I look forward to enjoying it for many years to come.

Yes, I recommend this product

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Great Range but already have service calls...

3/28/2018

First off the cooking surface is amazing. The oven though is already malfunctioning. Within a month service is scheduled because the ovens will just turn off while preheating. Once heated it works fine but I have had to turn it back on as many as 6 times just to get it heated to 350 degrees.

Yes, I recommend this product

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Technology is a wonderful thing

3/26/2018

Enjoy the burner set up with the two Power Boil burners. The adjustability of each burner really allows for a lot of different cooking at one time. The ovens are very multifunctional with the benefit of broiler function baking convection and a meat probe for exact cooking every time.

Yes, I recommend this product

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Perfect

3/25/2018

We moved into a townhouse that required renovation and the GE Cafe series range looked perfect on paper. Once installed we realized quickly that it IS perfect. Both my wife and I love cooking and this range has made the cooking experience a pure joy. Love it.

Yes, I recommend this product

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Love it

3/21/2018

I bought the GE caf range and microwave about 3 months ago. I really love the range which fits with the standard size range but has 6 burners. I absolutely love the double oven.

Yes, I recommend this product

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Has it all

3/14/2018

Solidly built. Enjoy the new features. Nice to have 6-burners or different sizes.

Yes, I recommend this product

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Fantastic

3/12/2018

We love this range and use it daily. Its a must have for any chef or avid cook

Yes, I recommend this product

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I love this stove

3/12/2018

Ive had the stove now for about a month and absolutely love it Lets start at the top and work our way down ... six burners and cast iron grates - there is a high BTU burner for quick boiling water and dials with numbers for amount of heat from 10 to simmer. It is incredible to be able to have a simmer setting and not have to worry about scorching the pan or burning the food. The controls on the front are easy to use with lots of options. The stove itself uses the house WIFI and will send you notifications when preheat is completed or the timer goes off. Very high tech The front is sharp looking and the controls are easy to use. The double oven includes a slide out tray on the top and room for a 20lb turkey in the bottom ... who could ask for more

Yes, I recommend this product

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Nothing but problems

3/8/2018

I purchased this range last November 2017. The fan blade in the convection oven warbled when it spun making a horrendous noise. The inside interior panel was tweaked then replaced and it seemed to solve the issue... until it started happening again. I received a replacement range from where I purchased and the same thing was happening again. Again new interior panel installed and it was okay for awhile. I used the oven on convection the other day and it continues to rattle. I have a wall oven that I do most of my convection cooking in so I try not to use the convection feature on this range. On the positive side I do like the additional small oven and 6-burner cooktop I just wish the quality control was a bit better.

No, I do not recommend this product

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Well designed and easy to use

3/2/2018

Great product with features that make cooking easy The built in temperature probe makes roasting meat real easy

Yes, I recommend this product

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Wonderful Stove

2/20/2018

Excellent buy. Wife loves the features looks and performance.

Yes, I recommend this product

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Show Piece

2/18/2018

I bought this mainly for the double oven and 6 burner features. The griddle was a bonus I have used only a fraction of the features this far but have found all settings to be very user friendly. It truly is a show stopper beautiful and functional...love everything about it so far

Yes, I recommend this product

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In LOVE

2/18/2018

Love this range...very versatile and awesome wi-fi feature...and beautiful look

Yes, I recommend this product

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Great technology

2/18/2018

Looks great. Lots of features. High quality. Really like the range.

Yes, I recommend this product

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Love the convection oven and technology

2/5/2018

Should add a feature that tells your phone the range is still on after a set time

Yes, I recommend this product

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SECOND OVEN

2/1/2018

My second GE Cafe range. I Love the product in every way. All my kitchen appliances are GE Cafe Series

Yes, I recommend this product

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Good product

1/31/2018

Product appears to be of good quality and a good value for the money.

Yes, I recommend this product

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Cheap stainless steel

1/29/2018

I wish I could take it backIam ready to try and sell ittake a big beating and buy something else.

No, I do not recommend this product

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Works well for wheelchair access

1/27/2018

My household consists of avid cooks and me. I am in a wheelchair. The upper oven has better access for ADA purposes and with the easy slide rack and also being electric it is perfect for baking as well. The lower convection gas oven is the choice of the cooks in the household but the double ovens allowed them to get Christmas Eve dinner on the table hot and on time. We couldnt be more pleased.

Yes, I recommend this product

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Great range

1/27/2018

We bought this a few months ago and have been very happy with its performance so far. The burners and broiler have worked like a professional range so you have to be careful not to burn things.

Yes, I recommend this product

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6 burners WIFI and the electronic touch board

1/24/2018

I bought this stove this month and very happy about it

Yes, I recommend this product

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Good features

1/23/2018

Like the way stove heats and the various features on both cooktop and ovens

No, I do not recommend this product

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GE Cafe Series

1/22/2018

i replaced an older GE modeLwith the new GE Cafe Series and I am more than happy with the product. It has great features and works wonderfully

Yes, I recommend this product

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Perfect Fit for our New Kitchen Remodel

1/10/2018

Purchased entire GE Cafe series Gas Range Fridge Advantium Dishwasher as part of my major kitchen remodel. In process switched to Gas Range. Having the 6 Burners Double Oven gives max flexibility while cooking. Very heavy duty construction and still sleek looking. Great addition to our kitchen.

Yes, I recommend this product

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Amazing Function Form

1/10/2018

We purchased just before Thanksgiving. Its such an amazing appliance. I love cooking this oven makes it even more pleasurable.

Yes, I recommend this product

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Very nice range

12/31/2017

I bought this a month ago. It took some getting used to as the stove top seems to cook faster than my prior stove top. Both double ovens cook evenly are true to temperature. The only thing I would recommend is a lock feature on the control panel as it is very sensitive to touch.

Yes, I recommend this product

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Searched for a month on what Range to buy Awesome

12/23/2017

Wow knew by my research that this wouldd be a great appliance but was even more excited when it arrived and I got to use it you gotta love this range paired it with the Cafe OTR Microwave/Convection oven giving us 3 ovens total and you can cook enough for an army Very impressed with these units - Commercial Grade Dave

Yes, I recommend this product

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Amazing Range

12/4/2017

We bought this range site unseen and glad we did Such an amazing piece to have in the kitchen. The gas burners are awesome and heat incredibly evenly and the double oven is game changing. We now have the ability to cook quicker so we can get back to the party. Both upper and lower oven are digital and connect with my phone. Quick and easy Its also a beautiful statement piece in my kitchen I look forward to many years with it

Yes, I recommend this product

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Great Range

11/27/2017

If you like to cook you will love this range as you can make many items at one time.

Yes, I recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us

Fit Guarantee

Replace your old 30" free-standing range with a new 30" slide-in model. GE slide-in ranges are guaranteed for an exact fit to make replacement easy. See offer criteria and details


Edge-to-edge six burner cooktop

A full range of burner options give you everything you need to cook like a pro


Cast-iron integrated griddle

From grilled cheese to pancakes to quesadillas, do it all right on the cooktop


21,000 BTU Tri-ring burner

Versatile burner creates intense heat perfect for searing, frying and sautéing



  • Wirelessly control oven functions from your smartphone

  • Chef Connect
    Three options with a single touch. For instant convenience, choose when to automatically sync clocks and the range elements with the microwave's surface light and vent
  • Self-clean, heavy-duty roller rack
    Easily access items with racks that glide smoothly

  • Temperature Probe
    Internal probe allows monitoring of roasts and meats to assure they are thoroughly and accurately cooked without opening the oven door
  • True European Convection
    Achieve delicious results from a third heating element and fan combination

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