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GE Appliances Logo

GE Cafe™ Series ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator with Keurig® K-Cup® Brewing System

Model # CFE28USHSS

 4.4 out of 5 (92 Reviews)

Available in 2 Color(s)

Regular Price $3,400

Our Price $3,393

After Applicable Rebates

Rebate(s): $50

Our Price

$3,393

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Keurig® K-cup® brewing system

The unexpected convenience of hot single serve brewing at your fridge


Hot water dispenser

Lets you choose your own temperature or from one of the 4 pre-programmed settings to simplify hot food and drink preparation


Hot Water Scheduling

Have hot water waiting for you any time of day. Just schedule hot water through the GE Kitchen App, and enjoy ultimate convenience


Precise Fill setting

Dispenses filtered water in accurate measurements for easy food and drink preparation


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Stainless steel Cafe™ dispenser with pullout tray

Offers professional style and an extra-tall dispenser to easily fill large containers


WiFi Connect

Use your voice to control your refrigerator with Amazon Alexa. Ask Alexa to heat up water for coffee and tea, or turn on TurboCool to restore the ideal temperature after frequent door openings


Drop-down tray

Allows for extra door storage when you need it and tucks away when you don't


Color LCD screen with photo upload

Add a personal touch when you upload photos to the color LCD display from your flash drive


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

Features:

  • Keurig® K-cup® brewing system
  • Hot water dispenser
  • Hot Water Scheduling
  • Precise Fill setting
  • Full-width, electronic temperature-controlled drawer with colored LED lights
  • TwinChill evaporators
  • Showcase LED lighting
  • Stainless steel Café dispenser with pullout tray
  • WiFi Connect

From the Manufacturer

Interactive Tour

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CAPACITY
Total Capacity (cubic feet) 27.8
Fresh Food Capacity 18.6
Freezer Capacity 9.2
FILTER
App Filter - Capacity Refer Extra Large (25 cu. ft. and above)
App Filter - Autofill No
App Filter - Hot Water Yes
App Filter - Product Type Refer French Door
App Filter - WiFi Connect Built-In
App Filter - Dispenser Yes
App Filter - Icemaker Yes
APPEARANCE
Dispenser Color Stainless Steel
Handle Cafe™
Handle Color Stainless Steel
Exterior Design Flat Doors
Hidden Door Hinge(s) Yes
Textured Steel Case Case Only - Dark Gray
Color Appearance Stainless Steel
Door Stops Yes
Door Swing Hinges on Left & Right
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Labor Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
WEIGHTS & DIMENSIONS
Net Weight 388.0
Case Depth Without Door 29.375
Side Air Clearances 0.125
Depth Without Handle 35.25
Overall Depth 36.25
Top Air Clearances 1.0
Back Air Clearances 2.0
Height to Top of Case 69.0
Overall Width 35.75
Overall Height 69.875
Width w/Door Open 90 Degrees Incl. Handle 44.75
Approximate Shipping Weight 423.0
Depth with Door Open 90° 48.375
FEATURES
Filter Location Left wall
Icemaker Space Saving Ice
Dispenser Features Door Alarm
Hot Water
LCD Screen Controls
LED Dispenser Light
Precise Fill
Single Serve K-cup
USB Port for Photo Upload
Water Filter Indicator Light
Fresh Food Features Deli Pan
Showcase LED Lighting (7)
WiFi Connect Built-In
Freezer Features Interior Lighting - Showcase LED (2)
Turbo Freeze
Connected Capabilities Amazon Alexa
IFTTT
The Google Assistant
Configuration French Door
Temperature Management System TwinChill™ Evaporators
Leveling System 2 Front Leveling Legs
Fresh Food Door Features Dairy Compartment
Drop Down Tray
Temperature Management Features Turbo Cool setting
Defrost Type Frost Guard
Fresh Food Cabinet Shelves 1 Quick Space Shelf
3 Spill Proof
4 Split Adjustable; 1 Full-Width
5 Total - Glass with Silver Trim
Control Type External Touch Color LCD
Fresh Food Door Bins 2 Adjustable
3 with Gallon Storage
6 Total (4 Stainless Steel Design)
Exterior Style Free-Standing
Water Filtration Advanced Filtration System (RPWFE)
Removes Pharmaceuticals
Water Filter Indicator Light
Freezer Storage Baskets 2 Full-Width
Freezer Door Bins 1 Tilt-Out
Fresh Food Cabinet Drawers 1 Full-Width, Adjustable Temperature Drawer
2 Adjustable Humidity Drawers
3 Total
Electronic Temperature Control w/ Colored LED Lighting
Dispenser Cubes, Crushed Ice and Water
Large Stainless Steel
Performance Features Easily Removable Door Gaskets
Sabbath Mode Capable

GE Cafe Remodel Reward Rebate

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/31/2019
  • Description: Receive up to a $1500 rebate with purchase of qualifying GE Cafe appliance package. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

GE Upgrade Your Finish And Save Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying GE appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (92 Reviews)

79% of reviewers recommend this product.

Terrific Features

7/26/2018

I bought this and am very happy with its size and features

Yes, I recommend this product

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Great features

6/28/2018

I bought this a month ago and I love it.Its the best refrigerator Ive ever had

No, I do not recommend this product

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Roomy

6/20/2018

Weve only had it a week but so far so good. More room than our last refrigerator.

Yes, I recommend this product

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LOVE IT

6/19/2018

Love the way this looks the space it has and the cool features Built in KEURIG is awesome

Yes, I recommend this product

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Digital panel not functioning and Keurig

6/18/2018

Purchased product in 9/2017 barely used as not at home a lot digital panel and Keurig not working unable to adjust temp causing food to spoil sooner

No, I do not recommend this product

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Not worth it.

6/15/2018

Ive owned my GE Caf for just over three years. The freezer malfunctions frequently with ice build-up all over the inside and leaks on the floor. The ice maker malfunctions and the ice that forms on the outside melts down the front of the unit. The hot water heater malfunctions and leaks through the inside of the door and through the dispenser. This was my dream fridge-turned-nightmare. If you do buy this purchase the extended warranty. You will need it.

No, I do not recommend this product

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Top of the line frig

6/6/2018

Wanted to keep my appliances all GE. The Cafe series has features others do not. The keurig brewing system is fantastic.

Yes, I recommend this product

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Great features Love the Keurig.

6/1/2018

The first time we built a house was 3 years ago and I refused to have what the builder was going to install in our house so we bought our GE fridge/freezer and we have loved it

Yes, I recommend this product

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Great features. Very economical.

5/12/2018

I just bought the GE cafe and the whole family love the size the hot water function you can choose from a variety of features coffee in just few seconds. And it accommodated everything inside our previous refrigerator and still have many more spaces. Really love GE refrigerator from childhood to my own family. The best

Yes, I recommend this product

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Great Looking

5/4/2018

Other frige was smaller Wife love this and all its room.

Yes, I recommend this product

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Great features and lots of room

5/1/2018

Absolutely love this refrigerator So much room and I love the adjustable shelf that allows you to store tall items.

Yes, I recommend this product

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Great Refrigerator

4/25/2018

So pleased with the new refrigerator. Love that the water dispenser measures the ounces. The freezer is huge Goes great in my chefs style kitchen.

No, I do not recommend this product

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Lots of room

4/25/2018

So far this works well. The only difficulty I experienced was getting the plastic off from behind the water/ice dispenser.

Yes, I recommend this product

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Lots of useful room

4/23/2018

Purchased a month ago. I like it even more than I thought I would. Lots of room and easy freezer storage

Yes, I recommend this product

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Not quite right

4/19/2018

Had it four months and refrigerator doors do not properly line up and freezer handle is loose

No, I do not recommend this product

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Marginal

4/19/2018

Handles have been lose since purchase. Doors uneven even after adjustments. Quality marginal.

No, I do not recommend this product

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Hot coffee awaits

4/17/2018

I love this refrigerator The freezer is easy to access all the frozen food. I love that I can get iced water or hot coffee depending on the weather The stainless steel finish is easy to clean and I love the LED lightening in the fridge

Yes, I recommend this product

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Good refrigerator

4/11/2018

Ive had this unit for a little over a month and the only problem I can see is the ice maker. The ice maker does not have enough ice. If I were to have family over for dinner there would not be enough ice to go around. Otherwise this is a great refrigerator. Love the coffee and hot water feature.

Yes, I recommend this product

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Cool refrigerator with some really nifty features

4/4/2018

We bought this refrigerator about two months ago. We are very thrilled with its features and all works as expected. The Keurig dispenser is fantastic use it every day It is very spacious with many features inside. If you are into coffee and dont want your counter filled with a coffee machine this fridge is perfect for you. Some comentary about the features. 1. The hot water/Keurig dispenser only dispenses up to 10oz of hot water. Great if you are brewing coffe or need some hot water for cereal. But if you are looking to jump start a boil dont bother the wait for the hot to reheat over and over erases any time saved. Also unless you have your coffee at the sametime every day and program the refrigerator to have the water hot at a specific time expect to wait a but for the water to heat and to do so each time you refresh the K-cup. Its still a great feature just wish it could do more water and do so faster. 2. The ability for it to dispense mesured water is fantastic. 3. The inside is very well lit. 4. The outside of the fridge is a type of metal that does not work with magnets so if you are into such things you are out of luck. 5. The freezer compartment is well layed out and easy to organize.

Yes, I recommend this product

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Great refrigerator

3/30/2018

This refrigerator is very well designed. It has room for large or tall items. It is the perfect size It is well built. My only complaint would be that the keurig dispenser dribbles a little after it is done.

Yes, I recommend this product

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great features minor nits

3/22/2018

We bought this a couple months ago. its a huge hit with the family. led lighting is a big step up from old fridges. the french doors are wonderful. sometimes the freezer door doesnt shut but the alarm lets us know. the coffee machine is getting a lot of use. a minor nit - if the fridge is cooling the coffee water heating up slows down. and you cant open any doors when the coffee water is warming up - not a huge deal but it can be annoying when the three of us was hustling to get out the dooor in the morning. the brushed steel shows off fingerprints more than our old fridge.

Yes, I recommend this product

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Best fridge ever

3/20/2018

I researched for a while and what attracted me was the k-cup brewing system. It works perfectly. I love all the features and the space inside The best purchase ever

Yes, I recommend this product

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Great features

3/19/2018

This has the keurig single brewer and i love this feature. All my friends and relatives were so impressed with the keurig single brewer. First time they saw a refrigerator that brews coffee

Yes, I recommend this product

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Smart Refridgerator

3/18/2018

WOW coffee ice coco and much more.. .and it even keeps food fresh..... lots of room for food.... love the wifi features and the photo slide show

Yes, I recommend this product

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Great product

3/15/2018

Twice as big as my last GR frig. Love all the features.

Yes, I recommend this product

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Not happy at all

3/8/2018

This machine is the worst GE product I have ever experienced

No, I do not recommend this product

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Outstanding features

2/28/2018

Have had this for about 2 months and am extremely happy with it.

Yes, I recommend this product

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Great Refrigerator

2/7/2018

Weve only had our refrigerator about a month but it is fantastic. The look is like that of an expensive commercial grade appliance. We are thoroughly pleased with our purchase.

Yes, I recommend this product

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GE Cafe Series Review

2/6/2018

I bought this product two months ago.The product features worked as advertised with brewing fresh coffee every morning. After about two months the Keurig unit began leaking water which was reported in previous product reviews. However after thoroughly cleaning the Keurig unit the water leaking stopped and all is fine. Just be sure to clean the Keurig unit periodically and enjoy fresh brewed coffee every morning. Love the product

Yes, I recommend this product

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very nice fridge

2/6/2018

I am so happy my wife chose this product. The sleek design is gorgeous. It is very spacious and functional. I love the keurig attachment and the hot water set up. I like the alarm set up when you forget to close the door. I am loving it everyday

Yes, I recommend this product

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GE Cafe Refrig. - Good overall design.

2/4/2018

Solid design and very functional. Lots of features but none are over the top. Also like the ability to heat water etc.

Yes, I recommend this product

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nice coffee maker

1/29/2018

ice machine maker is unsatisfactory and the ice dispenser is lacking.

Yes, I recommend this product

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Pretty New Yet

1/28/2018

Just had it installed the 15th of January 2018 and so far we like it. It runs very quietly and I like the fact that I could clear up some counter space for my coffee maker.

Yes, I recommend this product

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Keurig in the door need I say more

1/28/2018

Ive had this Refrigerator since December. The unit works well qualifies for energy efficient rebates as well Cant loose I have a family of 4 and its large enough for us all. The slide back shelf is great easy to accommodate taller items below.

Yes, I recommend this product

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Love the Keurig attachment

1/27/2018

Lots of room in both the refrigerator freezer. The Keurig attachment was the selling point for me. I could not be more pleased

No, I do not recommend this product

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Love the Keurig

1/25/2018

Its been almost 3 months with our new fridge and we like it ok.. As with anything new it took a little while to adjust to the new configuration - we had a large single door fridge previously. We love the Keurig and the hot water dispenser. It eliminates the clutter of the electric tea kettle and coffee maker on the counter. The ice maker sucks...you dont get full cubes and you can barely fill a glass. The photos show all the cubes I could get. I guess well have to use old fashioned cube trays...thats a major bummer. The other negative is the door is so bulky the fridge has to hang out far past the counter and its very awkward getting stuff in and out.

No, I do not recommend this product

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Good Fridge

1/24/2018

We have owned the fridge almost 2 months no major problems with it. The only minor issues were the hot water alarm stopped ringing so I googled and tried powering it off for 30 secs. It worked and no problems since. The Hot water everyone once in a while will not dispense but you reset the kuerig dispenser because you have toand it works perfectly. Only happened 2 times. The wifi capability is awesome. The door alarm is awesome. The Fridge and freezer both hold a lot and the separate drawers for fruits and veggies are great and keep the food fresher a lot better than my old Fridge Another negative is that for the most part if you get in and out of the drawers a lot you have to always open both doors especially if you use the programmable lower food drawer a lot which we do. I think the last negative or down side is that the ice cube side of the french door is basically useless. You have one very narrow about 2-3 plastic shelf which is good for medicines that might need to be kept refrigerated. It will not hold a plastic water bottle. Overall we love the fridge even with its quirks and downsides. IT has been dependable and feels solid. If we had a 2nd chance we would still pick this unit.

Yes, I recommend this product

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So far so good

1/24/2018

Bought this with several other GE appliances works great so far really like the Keurig feature one less appliance on ththe counter.

Yes, I recommend this product

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Great value.

1/23/2018

Fantastic value considering features included in the product

Yes, I recommend this product

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Quality Price

1/20/2018

Had it for several months and am very happy that I purchased it.

Yes, I recommend this product

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Love the size and keurig feature

1/19/2018

I purchased the fridge for my new home and I absolutely love its features The size keurig attachment and ability to control the hot water via the app is very convenient. The keurig attachment also saves me counter space

Yes, I recommend this product

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Excellent refrigerator

1/17/2018

We purchased this refrigerator because of the GE name quality and for the style. The features are outstanding and we like how the interior is laid out. The wifi capability is also nice and gives us piece of mind when we are away.

Yes, I recommend this product

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Im smitten

1/17/2018

I love the size of this full size refrigerator. i am able to fit so much more than my old one. In addition I love the features...the Hot Water and Keurig is awesome It takes a little longer to heat water than my stand alone Keurig but its so streamline and frees up my counter space.

Yes, I recommend this product

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Great features

1/13/2018

It is all I thought that it would be. Price was great

Yes, I recommend this product

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Excellent Product

1/12/2018

I have been using this refrigerator for 2 months and everything about it is top notch. Other than the required features keeps food cold etc... I really like the interior lighting. It is bright without shadows no matter how the shelves are loaded.

Yes, I recommend this product

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They dont make it the way they used to

1/9/2018

I got this fridge as a warranty replacement for another fridge which only lasted four years after paying double the money I paid for for the old one. I thought GE with its good reputation in the past would be a better choice. I was wrong. This fridge has some very impressive features but there is a design flow. The ice maker and the water dispenser is in the door and every time you get water some how the water leaks down into the freezer below and ices up. I only had it for a week this icing problem is beginning to worry me. Fortunately I bought extended warranty which is a must with these modern day appliances .

No, I do not recommend this product

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Like new features

1/6/2018

This was a replacement refrigerator from our old GE profile stopped working after four years. We like the additional features of the hot water dispenser.

No, I do not recommend this product

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Sleek with nice features

1/4/2018

This is our first French door fridge and so far I like it. It looks beautiful However I dont feel like the refrigerator gets as cold as it should so I will be calling about that soon. I like the kuerig option. It does take a minute or so for hot water. I also like that its WiFi capable and I can control from my phone. I wish the door compartments were a little different placements so I could get taller options in there. As far as refrigerators go I have seen other brands I liked better as far as looks AND interior layout but had to go with GE CAFE line to go with rest of our kitchen appliances.

Yes, I recommend this product

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so impressed

1/2/2018

This product has been a big surprise for the whole family. guests often want to try the feature out and it has been a topic of conversation

No, I do not recommend this product

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Fridge

12/31/2017

I bought this refrigerator one month ago and they had to send out a new one due to the handles keep dropping of. Im still having the same issue on the 2nd fridge.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us


Keurig® K-cup® brewing system

The unexpected convenience of hot single serve brewing at your fridge


Hot water dispenser

Lets you choose your own temperature or from one of the 4 pre-programmed settings to simplify hot food and drink preparation


Hot Water Scheduling

Have hot water waiting for you any time of day. Just schedule hot water through the GE Kitchen App, and enjoy ultimate convenience


Precise Fill setting

Dispenses filtered water in accurate measurements for easy food and drink preparation


Full-width, electronic temperature-controlled drawer with colored LED lights

3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting


TwinChill™ evaporators

Separate climates in the fresh food and freezer sections help keep foods fresh


Showcase LED lighting

Positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer


Stainless steel Cafe™ dispenser with pullout tray

Offers professional style and an extra-tall dispenser to easily fill large containers


WiFi Connect

Use your voice to control your refrigerator with Amazon Alexa. Ask Alexa to heat up water for coffee and tea, or turn on TurboCool to restore the ideal temperature after frequent door openings


Drop-down tray

Allows for extra door storage when you need it and tucks away when you don't


Color LCD screen with photo upload

Add a personal touch when you upload photos to the color LCD display from your flash drive


Advanced water filtration uses RPWFE replacement filter

Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users' water)

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